FAQs
FAQs
FAQs
A: Please mention your Vipul e-Card Number to the Call Center Executive, IVR,
locat ion SPOC. The executive may verify other details like your Date of Birth,
Q2: When I call Vipul MedCorp TPA's Call Employer Details etc. On establishing your ident ity, we will be happy to answer
Center/IVR/Office, how will you identify me? your quer ies.
Q3: What if I don’t remember my Card Yes you can use the employee ID along
Number and my Policy Number and I am in with your company name
an emergency situation? Can I use my
employee ID no.?
Q4: How do I avail of Cash Less Facility? Cash Less facility is available only in network hospitals
To avail cashless facility, the member has to visit any of the
network hospital (network hospital list available on Vipul MedCorp
website)
Insured has to produce his TPA card at the recept ion/TPA desk.