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CORPORATE PROFILE/

FROM THE CEO /


Today’s volatile global economy requires businesses
to make the best use of resources while delivering
superior products and services.

The businesses that thrive, are investing in ways that


not only meet today’s goals, but also position them for
competitive advantage.

AE Solutions are uniquely placed to assist our customers and


provide superior service levels.

Our strengths lies in our team of highly trained and motivated staff as well as the well
established strategic partnerships we have with the most influential Original Equipment
Manufacturers (OEMs) and Vendors in the industry. To this end we are proud to hold
some of the most advanced technology status certifications, which set us apart from our
competition.

All of us at AE Solutions have contributed to the company’s achievements over the years,
and this has lead to the 295% growth since 2005. We are seen as a market leader in a
diverse range of ICT infrastructure solutions. We have successfully completed many
complex and challenging projects within large government, parastatal and blue-chip
customers.

Integral to our success has been the ongoing execution of our services strategy and
expansion. This has lead to a geographic diversity and strategic partnerships, allowing
us to continuously over delivery against contracted service levels - across borders -
increasing the value add in our offerings to our customers.

I would therefore like to also take this opportunity to thank our customers for their
enduring loyalty to AE Solutions, our partners for continuing to collaborate and innovate
with us and each one of our staff for their unwavering commitment to excellence.

LEYLA SMOOK
- Chief Executive Officer

01
PROFILE /

AE Solutions is a leading ICT Service Provider


and is a Level 2 BBB-EE Contributor.

AE Solutions provides services to small, medium, and


large enterprise organisations both in the public and
private sector. This is executed through our various
branch offices located in all the major provinces, or via
our strategic partners in the various other locations.

Since inception in 1994, AE Solutions has grown into a


well recognised provider of infrastructure, audio visual,
advanced networking, unified communications,
security, servers and storage to end-user solutions
and hardware sales and support, which help our
customers achieve their business goals.

The group focus has evolved and adapted to all the


latest business technologies to enable us to
continously provide state of the art service and
products to our customers.

To back up our turn key solutions we are able to offer a


wide variety of services from planning, designing and
implementing, to optimising, operating and
maintaining solutions.

AE Solutions ensures service excellence through a


collaborative delivery methodology that joins the
forces of our expertise, our partners and our
customers.

02
VISION /

AE Solutions is a value driven preferred partner in assisting


customers with complete ICT solutions

MISSION /

AE Solutions optimizes business opportunities by rendering a


service that:

is readily available;
is delivered by professionally qualified people;
provides latest technology products; and
transfers knowledge through training and development opportunities.

03
PROPOSITION /
Most of AE Solutions initial customers are still customers today,
testament to the enduring quality of the solutions and services we
provide, as well as an on-going commitment to customer care,
satisfaction and relationships.

We continuously deliver beyond the agreed business objectives.

Our creative approach finds unique and tailored solutions to address


our customers’ special needs.

Through preferred partnerships, we utilise our alliances to provide the


best and most appropriate solutions for our customers using best of
breed technologies.

The implementation of solutions and ongoing service is provided by a


motivated team of the highest qualified technical experts in their field,
which can meet any business objectives.

We are available 24/7.

We provide staging, configuration and testing at our demo facility and


state of the art internal lab.

04
SOCIAL RESPONSIBILITY /
AE Solutions provide unique and creative solutions that meet our
customers’ expectations - not only by realizing our customers’
business objectives, but particularly by meeting ethical and social
responsibilities in the communities in which we operate.

Our development spend initiative is focused on education, on the


SOCIAL ISSUES

job skills transfer and access to ICT for all.

Our community engagement incorporates our commitment to


partnerships with non-profit organisations and sponsorship of
charitable initiatives.

Our compliance with environmental legislation is underlined by a


ENVIRONMENTAL ISSUES

commitment to measuring, monitoring and ultimately reducing


our carbon footprint.

Our range of solutions and services support our customers’


requirements to reduce their environmental impact and include:
data centre virtualisation and consolidation, data centre power
and cooling, data centre design and architecture and virtual
meeting options using a variety of visual communications
technologies

Our employee profile has transformed at every level to reflect


ETHICS

the demographics of South Africa.

Our facilitation of skills development and capacity creation has


been achieved through preferential procurement and
entrepreneurship formation, facilitating access to capital, joint
ventures and investments.

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Our Core Values have shaped the
culture and defined the character of
our company, guiding how we behave
and make decisions:

Building a heritage for future generations, acting with


STEWARDSHIP an owner mentality, developing people everywhere we
are, and meeting our commitments to all internal and
external stakeholders.

Attracting and developing the best talent for our


BEST PEOPLE business, stretching our people and developing a "can
do" attitude.

CUSTOMER VALUE Improving our customers' business performance,


CREATION creating long-term, win-win relationships and focusing
on execution excellence.

RESPECT FOR THE Valuing diversity, ensuring an interesting and inclusive


INDIVIDUAL environment, and treating people as we would like to
be treated ourselves.

INTEGRITY Inspiring trust by taking responsibility, acting ethically,


and encouraging honest and open debate

06
SERVICE OFFERING /

AE Solutions follows a solutions methodology that allows us to build


partnerships for life with our customers.

This philosophy is achieved through committed and skilled team of staff that
ensure that solutions are tailored for the specific needs that our customers
require.

Our range of diversified Information and communications technology and


services form the foundation of the service levels and solutions which we offer to
our customers which increase their efficiencies, enhance productivity and
optimise costs.

These include:

NETWORK SOLUTIONS

UNIFIED COMMUNICATIONS

AUDIO VISUAL & CONTROL INTEGRATION SYSTEMS

INFORMATION & COMMUNICATIONS


TECHNOLOGY INFRASTRUCTURE (ICTI)

SECURITY SYSTEMS

END USER PRODUCTS

PROFESSIONAL SERVICES

RENTAL & LEASING

WEB SOLUTIONS

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NETWORK SOLUTIONS /

At AE Solutions our team of engineers use best of bread products to


architect state of the art network infrastructure solutions.

At the heart of our network design is the promise to transform the economics and
experience of networking for our customers. We deliver a high-performance
network infrastructure built on simplicity, security, openness, and scale. Our
innovation empowers our customers, our partners, and ultimately everyone in a
connected world.

Routing and Switching Cloud Solutions / Outsources Solutions


Security Datacentre
Wireless Unified Communication
Network Management Physical Security
Video Surveillance Mobile solutions
Call Centre Solutions Collaboration

UNIFIED COMMUNICATIONS /

We provide complex unified communication solutions integrating


voice, video, messaging and Web collaboration applications.
We also provide on premise or hosted solutions, physically or in the cloud. This
includes the provision, configuration and implementation of unified computing
platforms, storage area networks and virtualisation technologies.

Integration of Telecommunications systems


Video Conference –Infrastructure and Endpoints
Call Centre Solutions
End to End VOIP solution
WebEx
Integration between different Vendors

07
08
AUDIO VISUAL & CONTROL INTEGRATION SYSTEMS /

We provide green communication solutions allowing our customers to


attend meetings, attend training or gather information globally
without ever leaving their desk.

Auditoriums Digital Media Solutions


Executive Boardrooms Large Format displays
Meeting Rooms Telepresence
Training Rooms Integration between multiple platforms
Support services and Vendors

INFORMATION & COMMUNICATIONS TECHNOLOGY


INFRASTRUCTURE (ICTI) /

We provide cabling, data centre infrastructure, wireless connectivity


and portable facilities solutions.
We design and deliver full intelligent green buildings and turnkey data centres,
together with identity management, energy control, systems integration and
building management.

Complete infrastructure from cabling to Fire suppression


Designing the entire room from Cooling to alarms
From Communication Towers solutions to Containerised
solutions
Intelligent Building solutions

09
SECURITY SYSTEMS /

We provide converged security services integrating logical and


physical network security with physical access control, surveillance
and visitor management.
We deliver optimally performing secure networks together with tools and resources
to monitor and manage an entire ICT infrastructure – across physical, virtual and
cloud environments.

CCTV and monitoring Video Analytics


IPICS (Interoperability and Collaboration Mobile units
System) RFID
Monitoring Rooms Integration between multiple
Command and Control Centres platforms and Vendors

END USER PRODUCTS /

We provide a unique framework of services to keep computer


systems, servers and network infrastructure secure, operationally
available and businesses productive.
We deliver product procurement services supported by long standing relationships
with market leading vendors.

End user Devices


Mobile devices
Consumables
Software Solutions
BYOD Solutions
Rental Solutions

07
10
PROFESSIONAL SERVICES /

We provide a host of Professional Services, ranging from Consulting,


Solution Design, Implementation and Project Management, through
to Security, Business Continuity, Risk Assessment, and alignment to
strategy and processes.
Additionally customers can choose from a set of Managed Services covering
customer care plans, outsourcing/co-sourcing and resources on site.

Consulting Services Information system consulting


Design and Operations IT Strategy and Governance
Security systems design and Enterprise Architecture
consulting Support staff placements and
multiple skill levels

RENTAL & LEASING /

We provide rental and leasing options giving with the benefits of using
your chosen technology without the many inherent costs and risks
associated with its ownership. Our customer care plans provide SLAs
from 2 hours response times.
MAINTENANCE / SOFTWARE /

24 x 7 Call Centre Network Management


Maintenance options in all 9 Software Applications
provinces
SLA options ranging from 2 hour
Highly skilled engineers
Patches and data updates are
undertaken
Software updates

07
11
WEB SOLUTIONS /

We design, develop, host and maintain small to large websites and


Online Systems.

The internet and technologies available allow small to large organisations to utilize
an extensive marketing and communication tool. Be it via a mobile phone,
notebook, desktop or any other portable device, the internet provides any
organisation valuable advantages.

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LIFECYCLE APPROACH/

Throughout all AE Solutions services we adopt a full lifecycle approach


to manage the technology solutions that are best suited for to our
customers’ needs.

This systematic approach entails:

ARE PLA
EP N
PR
1 2
OPTIMIZE

6 3 DESIGN

5 4
IM

TE PL
ERA EM
OP ENT

13
Polokwane
JOHANNESBURG
Suite 2
Cnr Sycamore and Elm Str
Rustenburg Nelspruit
Dowerglen Ext 3, Edenvale
PTA
Lichtenburg Witbank
Mafikeng
+27 (0) 11 453 9947 JHB
Potchefstroom
+27 (0) 86 648 1690 v.d Bijl Park Ermelo
[email protected]
Welkom
New Castle

Bethlehem
Upington Empangeni
Kimberley
PMB

Springbok Bloemfontein

Durban

Port Shepstone

Umtata

Vredendal

East London
Vredenburg

George Port Elizabeth


Cape Town

PRETORIA MAFIKENG EAST LONDON


Unit 7, Guild Hall 4213 Jones Close Shop 25,
239 Bronkhorst Street Leopard Park, Mafikeng Major Square Shopping Centre
Brooklyn, 2735 Beacon Bay, East London, 5241
Pretoria
+27 (0) 18 386 3834 +27 (0) 43 748 4861
+27 (0) 12 346 6661 +27 (0) 18 386 1358 +27 (0) 43 748 6804
[email protected] [email protected] [email protected]

SMME Offices

AE Soft (Pty) Ltd trading as AE Software Solutions / VAT 4930242427 / REG 2003/005548/07

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