EmanMost afa

t
h
Nasrci
ty,
8 distr
ict

M:0201027823253
H:0224702672
E:
eman92610@gmai l
.
com
Dear,
NBD'
SHR
Pleaseacceptthi
slet t
erandmyr esumeat tached
Ibeli
eveIam aper fectfi
ttojoi
ny ourt
eam.Iam apr o-act
ive,
highl
y-quali
fi
ed,andself-
mot i
vat
edprofessional wi
thahistoryofcult
ivat
ingandmai nt
aini
ngwi n/wi
nrelat
ionships.I
cancommuni cateeasi l
ywithbothsalesstaffandcli
ents/
customersal i
ke;moti
vati
ngthe
salespeopl
ewhi l
ei nfl
uenci
ngclients/
customer swi
thacrediblest
ylethatmakest hem
wanttodobusi ness.

Myaccompl
i
shment
sincl
ude:

 Atrackrecordofconsi stentsuccessfulsal
es,salesmanagement,
market
ing,sal
es
tr
aini
ngandoper ati
ons
 Provenabil
it
yt odeliverpredict
ableandconsistentresul
ts
 Contri
buti
ngt oacompany ’
sgrowththroughdev elopmentandi
mplement
ati
onof
corpor
atestrategies

Per
sonal
l
ycommi t
tedtoconti
nuedgrowthandexcel
lence,Ihavet
hedrive,ener
gy,vi
sion,
l
eader
shi
p,andimplementati
onskil
l
st omakeapositi
vediffer
encetoyourcompany .I
bel
i
evemyexperienceinsal
es,sal
esmanagement ,
mar ket
ingandsalestrai
ningquali
fi
es
meforaposi
ti
onaty ourcompany.

Thisrol
erequi
resahi
ghdegr eeofprofessi
onal
ism,
matur
ity,
loy
alt
y,conf
identi
ali
tyandthe
abi
lit
ytocommunicat
eeffectiv
elyatalll
evel
s.
Ipri
demy sel
fonmyabil
i
tyt odealwithpressur
eandmult
i-
taskwit
haposi t
iveandflexi
ble
att
it
ude.

Apr oact
ivet
eam memberwhocanal soworkindependentl
y,Ial
waysai
mtogoaboveand
beyondmysetdutiestoensur
ethebestsyst
emsar einplacetoall
owtheor
gani
zat
iont
o
functi
onaseffi
ci
entl
yaspossibl
e. 

Ihaveenjoyedmywor katEHM, butam nowseeki

ngtotr
ansfermyconsi
der
abl
eski
l
lsand
exper
iencetoanothersect
or.Iwouldwelcometheoppor
tuni
tytomakeaval
uabl
e
contr
ibut
ioninyourcompany.

Thankyouf
orconsideri
ngmyappl i
cat
ion,
andIl
ookf
orwar
dtodi
scussi
ngmycandi
dacy
fort
heposi
ti
onwithy oufur
ther
. 

Your
ssi
ncer
ely

EmanMost
afa.
 NAME,
EMANMOSTAFASAYED
Addr
ess
Cai
ro,
Egy
pt

Tel
ephone:01027823253
E-
mail
:eman92610@gmai l
.com

EDUCATI
ON
2012 Ramsescol
l
agef
orgi
rl
stheexAmer
icanschool
.

2012/2016
SadatAcademyf
ormanagementsci
ences,
Maadi
,
Egy
pt
Facul
tyofi
nter
nat
ional
busi
nessadmi
ni
str
ati
on.

Bef
oregr
aduat
iont
rai
ning
15/
07/
2013t
o15/
08/
2013 NSGBBANK
REF:
HR1165-MAKRAMEBI
D

10/
08/
2014TO04/
09/2014 QNBBANK
REF:
HR1885-
MAKRAMEBI
D

02/
08/
2015TO31/
08/
2015 QNBBANK
REF:
HR1689-MAKRAMEBI
D

28/
12/
2013 I
NTRODUCTI
ONTOI NFORMATION
TECNOLOGYSESSI
ON
I
ssuedbythedi
rect
or/MohamedTaha

CERTI
FICATI
ONS:
02/
15/
2016 AMIDEASTTESTI
NGSERVI
CES
TOEFLI
TPWI
THHI GHSCORE
I
.N.770462

28/
12/
2013 compl
eti
oncer
ti
fi
cat
eofi
nfor
mat
iont
echnol
ogy
Wor
kexper
ience:
From:
1/1/2013til
l1/
1/2014
Team leaderat
:
CENTROGLOBALSOLOUTIONS(
MEDI
CALDEP.
)

1.Devel
opmentofMedi calTeam ser
vices
Takethel
eadinfacil
i
tati
ngt hedel
iv
eryofhighqual
i
tymedi
cal
ser
vicesi
nli
newi
th
Str
ategi
cbusi
nessplanandi t
sethos&v al
ues.

Inconj
uncti
onwi t
htheDir
ectorofHeal
thServi
cesassesstrendsintheheal
thcar
e
needsof
Cli
ent
sinorderthatnewandexist
ingmedical
servi
cescanbeef fect
ivel
y
Devel
opedinli
newi t
hethosandstrat
egi
cdevelopmentplans.

Liaisewi t
hCli
nicalDi
rect
orforEast&Cent r
alAf r
icaandtheMedi calTeam based
i
nNai r
obi t
oprovi
desupportandt oensureconsistencyofapproachanddel i
ver
y
acrosst hetwo
si
tes.
Part i
cipat
einthewidermanagementgr oupalongwi t
htheotherCli
nicalTeam
Leader sto
Contributetooveral
lor
ganizat
ionalheal
th&dev elopment.

2.Deli
v eryofMedi calTeam ser
vices
Conductmedi calconsult
ati
onsandpr ovi
decli
nicaladviceandsuppor
ttoi
ndi
vi
dual
Cli
entsr emotelythroughemail&telephoneasrequired
Providecov erfortheoutofhourst el
ephoneadvicealongwithot
hermembersoft
he
Medical
Team

3.Repr esentexternall
y
Liaisewi t
hcl i
ent
swi thi
ntheMi ssion&Humani t
ari
anAidsect
orstoensureour
ser vi
cesar edev el
opingtomeett hei
rneedsandtodealwit
hanyissues&concerns
relatedt o
thedel iveryofthemedi calservi
cesast heyari
se.
Prov i
decl i
nicali
nputintoregularcli
entrev
iewmeeti
ngsandfornewbusiness
dev elopment
oppor t
uniti
eswher etimeallows
Othert asksappropriatetothepost ,
whichmaybeal l
ocat
edfr
om timetotimeaft
er
prior
discussi onwi t
hthelinemanager .
Fr
om:
1/02/2014ti
ll1/
08/2015
Workedat:VodafoneUKasasal
esper
for
mancemanager

Jobdut
ies:
Developobj ectivesf ort hecal lcenter’
sday -
to-dayact i
vi
ties
Conductef f ecti
v er esour ceplanningt omaxi mizethepr oducti
vit
yofresources
(people,technol ogyet c.)
Collectandanal yzecal l
-centerstatisti
cs(salesr at
es,costs,customerserv
ice
met r
icset c.
)
Assumer esponsi bili
tyofbudget i
ngandt r
ackingexpenses
Hire,coachandpr ovidet rai
ningtoper sonnel t
omai nt
ainhighcustomerservice
standards
Moni torandi mpr ov eor der i
ng, t
elephonehandl ingandot herprocedur
es
Evaluateper formancewi thkeymet ri
cs(accuracy ,
call-
waiti
ngtimeetc.)
Prepar erepor t
sf ordi fferentdepar tmentsoruppermanagement .

Fr
om: 1/
09/2015ti
ll
28/02/2017
Workedat:
conceptEngl
ishtr
aini
ngcent
er,
Itaughtf
rom l
evel
9ti
l
l16

Jobdut
ies:
Possessasol idunderstandingofpronunciat
ion,grammar ,vocabul
ary
,andsent
encestructur
e.
Beabl etoassessandev al
uatestudentprogresseffect
ivel
y.
Inaddi t
ion,t
obeabl etousev ari
ousi nst
ruct
ionalstrat
egiestomeettheneedsofall
students.
Prospective
Also,shouldhaveexcellentcommuni cati
onskill
ssot heycanengaget hei
rcl
assef
fecti
velyand
communi cat
ewith,col
leagues,andadmi nist
rator
s.

 Adv i
singst udents.
 Organizinganddel i
v eri
ngclassroom lecturestostudent
s.
 Evaluatingast udent s'cl
asswor kandassi gnment s.
 Preparingcl assroom andcour sewor kmat eri
als,
homewor kassignments,
and
handout s.
 Recordingandmai nt ai
naccuratestudentat t
endancerecordsandgrades.
 Classroom management .
 Developi ngEngl i
shl essonplans.
 Maintaini ngdiscipl
ineint hecl
assroom.
 Creati
ngav i
brantteachi ngatmospher e.

It
aughtt
heAmer
icancur
ri um TheTouc
cul hst
one

Touchst
oneisaninnovat
ivefour-
lev
elser
iesf
oradult
sandyoungadul
ts,
taki
ng
st
udentsfr
om beginni
ngtointer
mediatel
evel
s(CEFR:A1–B1)
.

Touchst
onepresentsnatur
allanguagei
naut
henti
ccontext
s,andexpl
i
cit
lydev
elops
conver
sati
onstr
ategiessolearner
sspeakwi
thfl
uencyandconfi
denc
Fr
om:
1/03/
2017t
il
lnow

worki
ngasasal
esmanagerinEHM company
wearehandl
i
nghot
elaccommodat
ionsf
ortheexhi
bit
ors
i
nthefol
lowi
ngr
egi
ons(UK,ASI
A,&EUROPE)

RESEARCHPROJECT(
graduat
ion)

THE ROLE OF CORPORATE ETHOS I

N PERSUATI
ON APPLI
ED ON
BANQUEMISRWEBSI TEANALYSI
S(ACADEMI
CPROJECT)
GRADE(A+/99/
100)

Qual
if
icat
ions&Abi
li
ti
es:

 Excel l
entcommuni cat ionski l
ls(both
verbal /wri
t ten)achiev edwhi l
st
 suppor t
ingaseni orl ev el t
eam.
 Exper iencei nthepr epar ati
onand
editingofBoar dpaper sandassoci ated
document s.
 Exper i
enceofr evi
ewi ngbudget sand
i
dent i
fyingv ariance.
 Excel l
enti nt er
personal skil
lstobeabl e
toliaiseef fect i
velyatal llevel
s.
 Conf ident, asser t
ivewhi lstmai nt
aini
ng
Conf identialityanddi scr eti
on.
 Met hodi cal andpr agmat icapproacht o
wor king.
 Abi lit
yt omeetdeadl i
nes.

Ski
l
ls/Abi lity:
 Ty pingspeed60wpm
 Abl et opr ioriti
zeownwor kl
oadsandt o
 beabl et owor konone’ sowni ni
ti
ati
v e.
 Excel lentor ganizational and
admi nistrativeski l
ls.
 Adv ancedknowl edgeofMi crosoft
Office2010-Wor d, Out l
ook, Excel,
Power Poi nt.
 Pol ite, prof essional, customer -ori
ented
telephonemanner .
 Or gani zedandmet hodi cal.
 Abi lityt oExcel l
entat t
entiontodet ai
l, f
lexi
ble,
Mul
ti
-t
ask.
 Adapt ableandpr epar edt obe‘ handson’
 Cl i
entf ocused.
  Abi
li
tytoworkaspartofateam.
 Abi
li
tytodraf
tcl
earandfocusedl
ett
ers
andrepor
ts.

Knowledge
&
Experi
ence

 Provenexper i
enceofwor ki
ngatan
executi
v eteam level
.
 Experi
enceofmanagi ngproject
s.
 Knowledgeofof fi
ceandadmi ni
str
ati
ve
Proceduresandpr ocesses.
 Experi
enceofpr oducingeffecti
ve
Minutes/agendas
 Experi
enceofwor kingin
Hospital
i
ty/eventsindustr
y

Others
Under st
andingofequaloppor
tuni
ti
es.
•Tooccasi onal
lyworkunsoci
ablehour
s,
(i
.e.weekends,eveni
ngs,Bank
Holidays)

PERSONALDATA

DATEOFBI
RTH:
12/
05/
1994

PLACEOFBI
RTH:
Cai
ro/
Egy
pt

LANGUAGES:
ENGLI
SH:Fl
uentwi
thanaccent
,Spoken&wr
it
ten.
ARABI
C:MOTHERTONGUE

FRENCH:GOODspokenandwr
it
ten

Mar
it
alst
atus:si
ngl
e