Proposal Submitted To HDFC ERGO
Proposal Submitted To HDFC ERGO
Proposal Submitted To HDFC ERGO
HDFC ERGO endeavours to improvise and cater to every need of the modern day customer with superior
customer support service through automated processes. This helps to provide customers a seamless and
hassle-free experience.
HDFC ERGO is expanding its network across the country and is today present in 109 branches spread
across 89 cities with an employee base of over 1900 professionals. The Company also has a wide
distribution network comprising of brokers, retail and corporate agents, bank assurance besides its own
direct sales force.
HDFC ERGO has been assigned ‘iAAA’rating by ICRA indicating its highest claim paying ability. We have
been certified with ISO certification for our claim services, policy issuance, customer servicing and
standardization and uniformity of Information Security processes being followed across all branches &
locations.
Corporate Social Responsibility (CSR) is Company’s sense of responsibility towards the community and
environment in which it operates. It is the continuing commitment by business to behave ethically and
contribute to economic development of the society at large and building capacity for sustainable
livelihoods. The Company believes that CSR is an integral part of the business. The Company is
committed to do its business in a socially responsible manner taking into consideration the interest of all
its stakeholders, namely Customers, Business Partners, Re-insurers, Shareholders, Employees and the
Society at large. Whilst doing business the Company would actively ingrain SEED into every business
decision.
The Company’s value system revolves around Sensitivity, Excellence, Ethics and Dynamism (SEED).
Whilst doing business the Company would actively ingrain SEED into every business decision.
Sensitivity – To build its business on empathy and an inherent understanding of both our internal and
external customers’ needs.
Excellence – the Company will always strive to offer innovative products and services and endeavour to set
new benchmarks to do things better each time.
Ethics – the Company will honour its commitments and be transparent in its dealings with all its
stakeholders.
Dynamism - the Company will be pro-active with a "can do" approach.
Particulars Yes/ No
Have you completed similar project before?
Have you implemented any other project? If yes, please mention details
below.
Project Name
Project Scope – Targeted
group
Project Area – Where was it
implemented
Project Budget
Project Outcome
Project Funded by
Brief Description of the project ( not more than 100 words)
Program Description
Details of other initiatives
Program Publications/ Papers submitted
4.
Material Other information available in any media
Annual Report
Brochure/ Pamphlets
Other Org Chart
Documents or
5.
material , if
applicable
CSR PARTNER CAPABILITIES (Eligibility Criteria):
I. Geographical spread: Our CSR Partner Company should be present Pan India with thrust in
rural areas. This should be demonstrated by capability to showcase executed projects in the
areas listed above.
II. Execution Capability: Also, direct intervention in execution will be preferred instead of further
delegation in project execution.
III. Marketing Capability: CSR Partner should have financial capability to execute projects across
rural regions without compromising on timelines. The funding sources to be shared with us is a
pre-condition for selection
IV. Management Structure: Our preferred CSR partner should have defined and well outlined
management structure defining areas of operation and ownership
V. Client References : Our preferred CSR partner will need to submit a detailed Client reference
list showcasing clients exceeding 1-2 years of partnership as well as the spend managed for
each of these relationships
VI. Impact Reporting: CSR Partner capability to demonstrate and how the agreed CSR activities
are doing, where they are being implemented and in use, and what impact they have created.
Information through scheduled “Impact Reports” a must.
VII. Statutory Permissions: Our preferred CSR partner should have all the necessary Government
clearances and permissions authorizing them to conduct CSR Programs.
VIII. Financial Background: Our preferred CSR partner should be 3 year old organization and have
audited P & L Account and Balance sheet for previous 3 financial years.
Project Theme
“Gaon Mera”
Identify and adopt single village from comprehensive CSR activities - including but not limited to Water
purification units, Sanitation, Education & Healthcare.
Sanitation: Provision of community toilet blocks, mobile toilet blocks, waste processing – organic &
others, septic tank etc.
Livelihood: Vocational Training, Livelihood programs, Creating & supporting self help groups
Fund Disbursal:
Note: This document is a ‘Request for proposal’, to be made by the eligible entities as specified under
Companies (Corporate Social Responsibility Policy) Rules, 2014 and cannot be construed as final document of
acceptance of the arrangement. .
HDFC ERGO basis the proposals received from various entities may at its discretion and within the regulatory
requirements accept the offer made by such entities in such form and prescribed format provided by HDFC
ERGO.