Oracle Server X7-2 Service Manual: Part No: E72445-13

Oracle Server X7-2 Service Manual
Part No: E72445-13

August 2019
Oracle Server X7-2 Service Manual
Part No: E72445-13
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Contents
Using This Documentation ................................................................................ 13

Product Documentation Library ....................................................................... 13
Feedback ...................................................................................................... 13
About the Oracle Server X7-2 ........................................................................... 15

Product Description ....................................................................................... 15
Front and Back Panel Components ................................................................... 16
Front Panel Controls and Indicators .......................................................... 16
Back Panel Components and Cable Connections ......................................... 18
About System Components ............................................................................. 19
Illustrated Parts Breakdown ..................................................................... 19
Customer-Replaceable Units .................................................................... 21
Field-Replaceable Units .......................................................................... 22
Troubleshooting and Diagnostics ..................................................................... 23

Troubleshooting Server Component Hardware Faults ........................................... 23
Troubleshooting Server Hardware Faults ................................................... 23
Troubleshooting and Diagnostic Information .............................................. 27
Troubleshooting Using the Server Front and Back Panel Status Indicators ........ 28
Troubleshooting System Cooling Issues ..................................................... 34
Troubleshooting Power Issues .................................................................. 36
Managing Server Hardware Faults Through the Oracle ILOM Fault
Management Shell ................................................................................. 37
Troubleshooting With Diagnostic Tools ............................................................. 37
Diagnostic Tools ................................................................................... 38
Diagnostic Tool Documentation ............................................................... 39
Attaching Devices to the Server ....................................................................... 39
▼ Attach Devices to the Server .............................................................. 40
5
Contents
Back Panel Connector Locations .............................................................. 40

Configuring Serial Port Sharing ............................................................... 42
Server Operating System Names for the NVMe Storage Drives ...................... 44
Ethernet Port Boot Order and Device Naming ............................................ 44
Back Panel Pinhole Switches ................................................................... 45
Getting Help ................................................................................................. 46
Contacting Support ................................................................................ 46
Locating the Chassis Serial Number ......................................................... 47
Auto Service Requests ................................................................................... 48
Preparing for Service ........................................................................................ 49

Safety Precautions ......................................................................................... 49
Safety Symbols ............................................................................................. 50
Electrostatic Discharge Safety .......................................................................... 50
FRU Key Identity Properties (KIP) Automated Update ......................................... 51
Required Tools .............................................................................................. 52
Preparing the Server for Component Replacement ............................................... 52
Powering Down the Server ..................................................................... 53
▼ Disconnect Cables From the Server ..................................................... 59
▼ Extend the Server to the Maintenance Position ...................................... 59
▼ Remove the Server From the Rack ...................................................... 61
▼ Take Antistatic Measures ................................................................... 62
▼ Remove the Server Top Cover ............................................................ 63
Servicing Storage Drives (CRU) ........................................................................ 65

Storage Drives Hot-Plug Conditions ................................................................. 65
Storage Drive Failure and RAID ...................................................................... 66
Storage Drive Locations and Numbering ........................................................... 66
Removing and Replacing a Storage Drive .......................................................... 67
▼ Remove a Storage Drive .................................................................... 67
▼ Install a Storage Drive ...................................................................... 70
Removing and Replacing an NVMe Storage Drive Using Oracle Solaris .................. 71
▼ Unmount an NVMe Storage Drive ...................................................... 71
▼ Remove an NVMe Storage Drive ........................................................ 72
▼ Verify Removal of an NVMe Storage Drive .......................................... 72
▼ Install an NVMe Storage Drive .......................................................... 73
▼ Power On an NVMe Storage Drive and Attach a Device Driver ................ 73
6 Oracle Server X7-2 Service Manual • August 2019

Contents
Removing and Replacing an NVMe Storage Drive Using Oracle Linux ................... 74
▼ Unmount an NVMe Storage Drive ...................................................... 74
▼ Verify Removal of an NVMe Storage Drive .......................................... 77
▼ Power On an NVMe Storage Drive and Attach a Device Driver ................ 78
▼ Verify Operation of an NVMe Storage Drive ......................................... 78
Removing and Replacing an NVMe Storage Drive Using Microsoft Windows
Server .......................................................................................................... 78
Servicing Fan Modules (CRU) ........................................................................... 81

▼ Remove a Fan Module .............................................................................. 81
▼ Install a Fan Module ................................................................................. 84
Servicing Power Supplies (CRU) ...................................................................... 87

Power Supply Overview ................................................................................. 87
▼ Remove a Power Supply ........................................................................... 88
▼ Install a Power Supply .............................................................................. 90
Servicing an Internal USB Flash Drive (CRU) ................................................... 93

▼ Remove an Internal USB Flash Drive .......................................................... 93
▼ Install an Internal USB Flash Drive ............................................................. 94
Servicing the DIMMs (CRU) ............................................................................... 97

DIMM and Processor Physical Layout .............................................................. 98
DIMM Population Scenarios ........................................................................... 99
DIMM Population Rules ............................................................................... 100
Populating DIMMs for Optimal System Performance ......................................... 101
Populating DIMMs in Single-Processor Systems for Optimal System
Performance ................................................................................................ 101
Populating DIMMs in Dual-Processor Systems for Optimal System Performance ..... 103
DIMM Operating Speeds .............................................................................. 104
DIMM Rank Classification Labels .................................................................. 104
7
Contents
Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of Failed
DIMMs ...................................................................................................... 105
Using the Server Fault Remind Button ............................................................ 105
▼ Identify and Remove a DIMM .................................................................. 106
▼ Install a DIMM ...................................................................................... 108
Servicing PCIe Risers (CRU) ........................................................................... 111

PCIe Riser Location and Differences ............................................................... 112
▼ Remove a PCIe Riser From PCIe Slot 1 or 2 ............................................... 113
▼ Install a PCIe Riser Into PCIe Slot 1 or 2 ................................................... 114
▼ Remove the PCIe Riser From PCIe Slots 3 and 4 ......................................... 116
▼ Install the PCIe Riser Into PCIe Slots 3 and 4 .............................................. 118
Servicing PCIe Cards (CRU) ............................................................................ 121

PCIe Slot Characteristics ............................................................................... 122
▼ Remove a PCIe Card From PCIe Slot 1 or 2 ............................................... 122
▼ Install a PCIe Card in PCIe Slot 1 or 2 ....................................................... 123
▼ Remove a PCIe Card From PCIe Slot 3 ...................................................... 124
▼ Install a PCIe Card in PCIe Slot 3 ............................................................. 125
Servicing the Internal M.2 Flash SSDs (CRU) .................................................. 127

▼ Remove an M.2 Mezzanine ...................................................................... 127
▼ Install an M.2 Mezzanine ......................................................................... 129
▼ Remove an M.2 Flash SSD ...................................................................... 130
▼ Install an M.2 Flash SSD ......................................................................... 131
Servicing the Battery (CRU) ............................................................................ 133

▼ Remove the Battery ................................................................................ 133
▼ Install the Battery ................................................................................... 135
Servicing Processors (FRU) ............................................................................ 137

▼ Identify and Remove a Processor .............................................................. 138
▼ Install a Processor .................................................................................. 144
Servicing the Disk Backplane (FRU) ............................................................... 151

▼ Remove the Disk Backplane ..................................................................... 151

Contents
▼ Install the Disk Backplane ....................................................................... 155
Servicing the Front LED Indicator Module (FRU) ............................................ 157

▼ Remove the Front LED Indicator Module ................................................... 157
▼ Install the Front LED Indicator Module ...................................................... 159
Servicing the Temperature Sensor (FRU) ........................................................ 163

▼ Remove the Temperature Sensor ............................................................... 163
▼ Install the Temperature Sensor .................................................................. 166
Servicing the Internal HBA Card and HBA Super Capacitor (FRU) .................. 169
▼ Remove the Internal HBA Card and HBA Super Capacitor ............................. 170
▼ Install the Internal HBA Card and HBA Super Capacitor ............................... 173
Servicing the Internal HBA Cables (FRU) ........................................................ 179

▼ Remove the Internal HBA Cables .............................................................. 179
▼ Install the Internal HBA Cables ................................................................ 182
Servicing the NVMe Cables ............................................................................. 185

▼ Remove the NVMe Cable Assembly .......................................................... 185
▼ Install the NVMe Cable Assembly ............................................................. 189
Servicing Other Cables (FRU) ......................................................................... 193

▼ Remove the Power, FIM, Temperature Sensor, and Disk Backplane Data
Cables ........................................................................................................ 194
▼ Install the Power, FIM, Temperature Sensor, and Disk Backplane Data Cables .... 196
Servicing the Motherboard Assembly (FRU) ................................................... 199

▼ Remove the Motherboard ......................................................................... 199
▼ Install the Motherboard ........................................................................... 206
Returning the Server to Operation .................................................................. 211

Server Filler Panel Requirements .................................................................... 211
▼ Remove and Install Filler Panels ............................................................... 211
▼ Install the Server Top Cover ..................................................................... 212
9
Contents
▼ Remove Antistatic Measures ..................................................................... 213

▼ Reinstall the Server Into the Rack ............................................................. 213
▼ Return the Server to the Normal Rack Position ............................................ 214
▼ Reconnect Data Cables and Power Cords .................................................... 216
▼ Power On the Server ............................................................................... 216
Identifying the Server Ports ............................................................................ 219

Gigabit Ethernet Ports .................................................................................. 219
RJ-45 10GbE Ports .............................................................................. 219
SFP+ 10/25GbE Ports .......................................................................... 220
Network Management Port ............................................................................ 221
Serial Management Port ................................................................................ 222
USB Ports .................................................................................................. 223
Setting Up BIOS Configuration Parameters .................................................... 225

Manage the BIOS Configuration .................................................................... 225
Accessing the BIOS Setup Utility ................................................................... 226
BIOS Setup Utility Menus .................................................................... 226
BIOS Key Mappings ............................................................................ 226
▼ Access BIOS Setup Utility Menus ..................................................... 227
▼ Navigate BIOS Setup Utility Menus .................................................. 228
Using UEFI BIOS ....................................................................................... 230
Configuration Utilities for Add-In Cards .................................................. 230
Configure and Manage BIOS Using Oracle ILOM ..................................... 230
UEFI Secure Boot ............................................................................... 231
Trusted Execution Technology ............................................................... 231
Common BIOS Setup Utility Tasks ................................................................. 231
▼ Verify BIOS Factory Default Settings ................................................. 232
▼ Select a Temporary Boot Device ....................................................... 233
▼ Configure TPM Support .................................................................. 234
▼ Configure UEFI Driver Settings ........................................................ 236
▼ Configure I/O Resource Allocation .................................................... 239
▼ Configure UEFI Secure Boot ............................................................ 242
▼ Configure Trusted Execution Technology ............................................ 251
▼ Exit BIOS Setup Utility ................................................................... 253

Contents
BIOS Setup Utility Menu Options .................................................................... 255

BIOS Main Menu Selections ......................................................................... 255
BIOS Advanced Menu Selections ................................................................... 260
BIOS Advanced Menu iSCSI Configuration Options .................................. 261
BIOS Advanced Menu Gigabit Network Connection Options ....................... 263
BIOS Advanced Menu Oracle Dual Port 10Gb/25Gb SFP28 Ethernet
Controller Options ............................................................................... 264
BIOS Advanced Menu Driver Health Options ........................................... 266
BIOS Advanced Menu Serial Port Console Redirection Options ................... 267
BIOS Advanced Menu Network Stack Options ......................................... 268
BIOS Advanced Menu NVMe Configuration Options ................................. 269
BIOS Advanced Menu Primary Video Selection Option .............................. 269
BIOS Advanced Menu Trusted Computing 2.0 Options .............................. 270
BIOS Advanced Menu PCH SATA Configuration Options .......................... 271
BIOS Advanced Menu Processor Configuration Options ............................. 272
BIOS Advanced Menu Memory Configuration Options .............................. 273
BIOS Advanced Menu CPU Power Management Configuration Options ........ 274
BIOS Advanced Menu USB Ports Options ............................................... 275
BIOS Advanced Menu Error Injection Settings Option ............................... 275
BIOS Advanced Menu Disk Freeze Lock Settings Option ........................... 276
BIOS IO Menu Selections ............................................................................. 276
BIOS IO Menu PCI Subsystem Settings Options ....................................... 277
BIOS IO Menu IO Virtualization Options ................................................ 278
BIOS IO Menu IOAT Configuration Options ............................................ 279
BIOS IO Menu Internal Devices Options ................................................. 279
BIOS IO Menu Add-in Cards Options ..................................................... 279
BIOS IO Menu PCIE Hardware Slot Configuration Options ........................ 280
BIOS Boot Menu Selections .......................................................................... 280
BIOS Exit Menu Selections ........................................................................... 282
Monitoring Components and Identifying SNMP Messages .............................. 285

Monitoring Component Health and Faults Using Oracle ILOM ............................ 285
Monitoring System Components ..................................................................... 286
System Chassis Components .................................................................. 287
Cooling Unit Components ..................................................................... 289
Disk Backplane Components ................................................................. 290
Memory Device Components ................................................................. 291
11
Contents
Power Unit Components ....................................................................... 291

Processor Components .......................................................................... 293
System Motherboard Components ........................................................... 293
System Firmware Components ............................................................... 295
Hard Disk Drive Components ................................................................ 295
Identifying SNMP Trap Messages .................................................................. 297
Environmental Events ................................................................................... 297
Hard Disk Drive Events ................................................................................ 299
Power Events .............................................................................................. 299
Fan Events ................................................................................................. 304
Memory Events ........................................................................................... 305
Entity Presence Events ................................................................................. 306
Index ................................................................................................................ 309

Using This Documentation
■ Overview – Describes how to troubleshoot and maintain the Oracle Server X7-2.
■ Audience – Technicians, system administrators, authorized service providers, and trained
hardware service personnel who have been instructed on the hazards within the equipment
and are qualified to remove and replace hardware.
■ Required knowledge – Advanced experience troubleshooting and replacing hardware.
Product Documentation Library

Documentation and resources for this product and related products are available at https://
www.oracle.com/goto/x7-2/docs.
Feedback
Provide feedback about this documentation at https://www.oracle.com/goto/docfeedback.
Using This Documentation 13

About the Oracle Server X7-2
These sections describe the controls, connectors, status indicators, system components, and
replaceable components of the server:
■ “Product Description” on page 15

■ “Front and Back Panel Components” on page 16
■ “About System Components” on page 19
Note - Always update the server with the latest firmware, drivers, and other hardware-related
software by downloading the latest software release package when you first receive the server,
and for every new software release. For information about the software release packages and
how to download the software, refer to “Getting Firmware and Software” in Oracle Servers
X7-2 and X7-2L Installation Guide.
Product Description
The Oracle Server X7-2 is an enterprise-class, one rack unit (1U) server. It supports the
following components:
■ Up to two Intel processors. Processors with the following capabilities are supported:
■ Intel Xeon 8160, 24-core, 2.1 GHz, 150W processors
■ Intel Xeon 4114, 10-core, 2.0-2.2 GHz, 85W processors
■ Up to 12 DDR4 DIMMs per processor for a maximum of 24 RDIMMs (16GB and 32GB)
and LRDIMMs (64GB) with speeds up to 2667 MT/sec are supported in dual-processor
systems.
■ Four PCIe Gen3 slots in dual-processor systems: one slot, slot 4, is dedicated to the internal
HBA. PCIe slot 1 is nonfunctional in single-processor systems.
■ Storage drive configurations can comprise both hard disk drives (HDDs) or solid state disk
drives (SSDs). Configurations include:
About the Oracle Server X7-2 15

Front and Back Panel Components
■ Up to eight 2.5-inch hot-pluggable SAS3 HDDs/SSDs, or up to eight 2.5-inch NVM-

Express (NVMe) SSDs
■ Two internal SATA M.2 flash SSDs
■ Two hot-pluggable, redundant 1200W power supplies.
■ An on-board Oracle Integrated Lights Out Manager (Oracle ILOM) service processor (SP)
based on the ASPEED Pilot 4 chip.

The following sections describe the controls, indicators, connectors, and drives located on the
front and back panels.
■ “Front Panel Controls and Indicators” on page 16

■ “Back Panel Components and Cable Connections” on page 18
Related Information

■ “Illustrated Parts Breakdown” on page 19
Front Panel Controls and Indicators
The following figure shows the controls, status indicators (LEDs), connectors, and drives on the
front panel of the Oracle Server X7-2.

Call Out Description

1 Product Serial Number (PSN) label and Radio Frequency Identification (RFID) tag
2 Locate Button/LED: white
3 Fault-Service Required LED: amber
4 System OK LED: green
5 On/Standby button
6 Fault-Service Required LED: Top: Fan Module (amber)
7 Fault-Service Required LED: Rear: Power Supply (amber)
8 Fault-Service Required LED: Overtemp Icon: System Over Temperature Warning (amber)
9 SP OK LED: green
10 DO NOT SERVICE LED: white
11 Storage drive 0 HDD/SSD/NVMe

Related Information
Back Panel Components and Cable Connections

The following figure shows the Oracle Server X7-2 back panel and the location of power
supplies, status indicators (LEDs), connectors, and PCIe slots.

1 Power Supply (PS) 0
2 Power Supply (PS) 0 status indicators: Fault-Service Required LED: amber; AC OK LED:
green
3 Power Supply (PS) 1
4 Power Supply (PS) 1 status indicators: Fault-Service Required LED: amber; AC OK LED:
green
5 System status indicators: Locate Button/LED: white; Fault-Service Required LED: amber;
System OK LED: green
6 PCIe card slot 1 (Nonfunctional in single-processor systems)
7 PCIe card slot 2
8 PCIe card slots 3 and 4
9 Oracle Integrated Lights Out Manager (ILOM) service processor (SP) network management
(NET MGT) RJ-45 10/100/1000BASE-T port
10 Network (NET) 100/1000BASE-T RJ-45 Gigabit Ethernet (GbE) port: NET 0
11 Network (NET) 10GBASE-T RJ-45 GbE port: NET 1
12 Network (NET) 10GBASE-T RJ-45 GbE port: NET 2

About System Components

13 Network (NET) 10/25GbE enhanced small form-factor pluggable (SFP+) port: NET 1
14 Network (NET) 10/25GbE SFP+ port: NET 2
15 USB 3.0 connector
16 Serial management (SER MGT) RJ-45 serial port
Note - For more information on back panel components and connections, see “Back Panel
Connector Locations” on page 40. See also “Back Panel Pinhole Switches” on page 45.
Related Information


These sections describe the components of the server:

■ “Customer-Replaceable Units” on page 21
■ “Field-Replaceable Units” on page 22
Illustrated Parts Breakdown
The following figure identifies the major components of the server.

Callout Description
1 Eight storage drives
2 Front LED indicator module
3 Disk backplane
4 Super capacitor (Energy storage module for the Oracle Storage 12 Gb SAS PCIe RAID HBA, Internal card
in PCIe slot 4.)
5 Fan modules
6 Motherboard
7 Processors and heatsinks (Single-processor systems contain only a single processor in socket P0; socket P1
contains a cover to protect processor socket pins.)
8 Battery
9 (Optional) Internal USB drive
10 Air baffle
11 Top cover
12 Internal M.2 flash SSDs
13 (Optional) PCIe card in slot 3
14 Oracle Storage 12 Gb/s SAS PCIe RAID HBA card in PCIe slot 4

Callout Description
Note - PCIe slot 1 is nonfunctional in single-processor systems.
17 PCIe risers (3)
18 DIMMs (Only twelve DIMMs are supported in single-processor systems and the DIMMs must be installed
in P0 DIMM sockets.)
19 Power supplies
20 Server chassis
Customer-Replaceable Units
The following table lists the customer-replaceable units (CRUs) in the server and directs you to
the replacement instructions.
CRU Description Replacement Instructions

Battery Lithium coin-cell battery that powers the CMOS BIOS “Servicing the Battery
and real-time clock. (CRU)” on page 133
DIMMs Add or replace memory modules in the system. “Servicing the DIMMs
(CRU)” on page 97
Storage drives Supports SAS hard-disk drives (HDDs), solid-state “Servicing Storage Drives
drives (SSDs), or NVMe SSDs. (CRU)” on page 65
Internal USB flash Optional support for one internal USB flash drive. “Servicing an Internal USB Flash
drive Drive (CRU)” on page 93
Internal M.2 flash Supports up to two internal SATA M.2 flash SSDs. “Servicing the Internal M.2 Flash
SSDs SSDs (CRU)” on page 127
Fan modules Four fan modules for cooling the motherboard “Servicing Fan Modules
assembly and installed components. (CRU)” on page 81
PCIe cards Optional add-on PCIe cards that can expand the “Servicing PCIe Cards
functionality of the server. (CRU)” on page 121
Note - The Oracle Storage 12 Gb SAS PCIe RAID
HBA, Internal card is a field replaceable unit (FRU)
and should only be serviced by authorized Oracle
Service personnel.
PCIe risers Houses and connects the PCIe cards. “Servicing PCIe Risers
(CRU)” on page 111
Power supplies Two fully redundant AC power supplies. “Servicing Power Supplies
(CRU)” on page 87
Related Information

Field-Replaceable Units
The following table lists the field-replaceable units (FRUs) in the server and directs you to the
replacement instructions.
FRU Description Replacement Instructions

Processor and Carries out the instructions of the system. “Servicing Processors
heatsink (FRU)” on page 137
Oracle Storage 12 Located in internal PCIe slot 4, the Oracle Storage “Servicing the Internal HBA
Gb SAS PCIe RAID 12 Gb SAS PCIe RAID HBA, Internal card manages Card and HBA Super Capacitor
HBA, Internal card SAS storage drives. (FRU)” on page 169
Disk backplane Serves as the interface between storage drives and the “Servicing the Disk Backplane
internal host bus adapter (HBA) card or Oracle PCIe (FRU)” on page 151
NVMe signals from the motherboard.
Front LED indicator Contains the push-button circuitry and LEDs that are “Servicing the Front LED Indicator
module displayed on the front panel. Module (FRU)” on page 157
Motherboard Provides connectors for the fans, DIMMs, processors, “Servicing the Motherboard
assembly PCIe risers, internal USB port, and power supplies. Assembly (FRU)” on page 199
SAS cables Provide signals and backup power between the disk “Servicing the Internal HBA Cables
backplane and the super capacitor and the Oracle (FRU)” on page 179
Storage 12 Gb SAS PCIe RAID HBA, Internal card.
NVMe cables Provide signals between the disk backplane and the “Servicing the NVMe
motherboard NVMe connectors. Cables” on page 185
Related Information

Troubleshooting and Diagnostics
This section includes information about troubleshooting hardware component faults for the
Oracle Server X7-2. It contains the following topics:
■ “Troubleshooting Server Component Hardware Faults” on page 23
■ “Troubleshooting With Diagnostic Tools” on page 37
■ “Attaching Devices to the Server” on page 39
■ “Getting Help” on page 46
■ “Auto Service Requests” on page 48
For more information about server troubleshooting and diagnostics, refer to the Oracle x86
Servers Diagnostics and Troubleshooting Guide for Servers With Oracle ILOM 4.0.x at https:
//www.oracle.com/goto/x86admindiag/docs.
Troubleshooting Server Component Hardware Faults
This section contains maintenance-related information and procedures that you can use to
troubleshoot and repair server hardware issues. The following topics are covered.
■ “Troubleshooting Server Hardware Faults” on page 23
■ “Troubleshooting and Diagnostic Information” on page 27
■ “Troubleshooting Using the Server Front and Back Panel Status Indicators” on page 28
■ “Troubleshooting System Cooling Issues” on page 34
■ “Troubleshooting Power Issues” on page 36
Troubleshooting Server Hardware Faults
When a server hardware fault event occurs, the system lights the Fault-Service Required LED
and captures the event in the Oracle ILOM event log. If you set up notifications through Oracle
Troubleshooting and Diagnostics 23

Troubleshooting Server Component Hardware Faults
ILOM, you also receive an alert through the notification method you chose. When you become
aware of a hardware fault, address it immediately.
To investigate a hardware fault, see the following:
■ “Basic Troubleshooting Process” on page 24

■ “Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface” on page 25
Basic Troubleshooting Process
Use the following process to address a hardware fault (for the step-by-step procedure, see
“Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface” on page 25).
1. Identify the server subsystem containing the fault.

You can use Oracle ILOM to identify the failed component.
2. Review the Oracle Server X7-2L Product Note.
The product notes contain up-to-date information about the server, including hardware-
related issues.
3. Prepare the server for service using Oracle ILOM.
If you determined that the hardware fault requires service (physical access to the server),
use Oracle ILOM to take the server offline, activate the Locate button/LED, and if
necessary, power off the server.
4. Prepare the service work space.
Before servicing the server, prepare the work space, ensuring Electrostatic Discharge Safety
(ESD) protection for the server and components.
See “Preparing for Service” on page 49.
5. Service the components.
To service the components, see the removal, installation, and replacement procedures in this
document.
Note - A component designated as a field-replaceable unit (FRU) must be replaced by

Oracle Service personnel. Contact Oracle Service.
6. Clear the fault in Oracle ILOM.

Depending on the component, you might need to clear the fault in Oracle ILOM. Generally,
components that have a FRU ID clear the fault automatically.

Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface
Related Information
■ “Troubleshoot Hardware Faults Using the Oracle ILOM Web Interface” on page 25
Troubleshoot Hardware Faults Using the Oracle ILOM Web

Interface
Note - The screens shown in this procedure might differ from those for your server.
This procedure uses the basic troubleshooting steps described in “Basic Troubleshooting
Process” on page 24.
Use this procedure to troubleshoot hardware faults using the Oracle ILOM web interface and, if
necessary, prepare the server for service.
Note - This procedure provides one basic approach to troubleshooting hardware faults. It uses
the Oracle ILOM web interface. However, the procedure can be performed using the Oracle
ILOM command-line interface (CLI). For more information about the Oracle ILOM web
interface and CLI, refer to the Oracle ILOM documentation.
1. Log in to the server SP Oracle ILOM web interface.

Open a browser and direct it using the IP address of the server SP. Enter a user name (with
administrator privileges) and password at the Login screen. The Summary Information page
appears.
The Status section of the Summary Information page provides information about the server
subsystems, including:
■ Processors
■ Memory
■ Power
■ Cooling
■ Storage
■ Networking
2. In the Status section of the Oracle ILOM Summary Information page, identify the
server subsystem that requires service.

In the following example, the Status page shows that the Processor subsystem requires service,
which indicates that a hardware component in the subsystem is in a fault state.
3. To identify the component, click the Processors in the Status section.

The Oracle ILOM Processors page appears.
The following example shows the Processors subsystem section, which indicates that CPU 0
has a fault.
4. To get more information, click the Open Problems link.

The Open Problems page provides detailed information, such as the time the event occurred,
the component and subsystem name, and a description of the issue. It also includes a link to an
Oracle Knowledge Base article.
Tip - The System Log provides a chronological list of all the system events and faults that
occurred since the log was last reset and includes additional information, such as severity levels
and error counts. The System Log also includes information on the devices not reported in the
Status section. To access the System Log, in the left panel, click System Log.
In this example, the hardware fault with CPU 0 requires local/physical access to the server.
5. Before going to the server, review the Oracle Server X7-2 Product Notes for
information related to the issue or the component.
The Product Notes contain up-to-date information about the server, including hardware-related
issues. To access the Product Notes, go to https://www.oracle.com/goto/x7-2/docs.
6. To prepare the server for service, see “Preparing for Service” on page 49.
After servicing the component, you might need to clear the fault in Oracle ILOM. For more
information, refer to the service procedure for the component.
7. Service the component.
Troubleshooting and Diagnostic Information
The following list displays diagnostic and troubleshooting-related procedures and references
that can assist you with resolving server issues.
■ Oracle x86 Servers Diagnostics and Troubleshooting Guide for Servers With Oracle ILOM
4.0.x
■ Oracle X7 Series Servers Administration Guide
■ “Managing Server Hardware Faults Through the Oracle ILOM Fault Management
Shell” on page 37

Troubleshooting Using the Server Front and Back

Panel Status Indicators
These sections describe the status indicators (LEDs) located on the front and back of the server,
including those found on components and ports. This section includes the following topics:
■ “Server Boot Process and Normal Operating State Indicators” on page 28

■ “Server System-Level Status Indicators” on page 29
■ “Server Fan Status Indicators” on page 30
■ “Storage Drive Status Indicators” on page 31
■ “Power Supply Status Indicators” on page 31
■ “Network Management Port Status Indicators” on page 32
■ “Ethernet Ports Status Indicators” on page 32
■ “Motherboard Status Indicators” on page 33
Related Information

Server Boot Process and Normal Operating State Indicators
A normal server boot process involves two indicators, the service processor SP OK LED
indicator and the System OK LED indicator.
When AC power is connected to the server, the server boots into standby power mode:
1. The SP OK LED blinks slowly (0.5 seconds on, 0.5 seconds off) while the SP is starting,
and the System OK LED remains off until the SP is ready.
2. After a few minutes, the main System OK LED slowly flashes the standby blink pattern
(0.1 seconds on, 2.9 seconds off), indicating that the SP (and Oracle ILOM) is ready for
use. In Standby power mode, the server is not initialized or fully powered on at this point.
When powering on the server (either by the On/Standby button or Oracle ILOM), the server
boots to full power mode:

1. The System OK LED blinks slowly (0.5 seconds on, 0.5 seconds off), and the SP OK LED
remains lit (no blinking).
2. When the server successfully boots, the System OK LED remains lit. When the System OK
LED and the SP OK LED indicators remain lit, the server is in Main power mode.
Note - The green System OK LED indicator and the green SP OK indicator remain lit (no
blinking) when the server is in a normal operating state.
Server System-Level Status Indicators
There are seven system-level status indicators (LEDs), some of which are located on both the
server front panel and the back panel. For the location of the status indicators, see “Front and
Back Panel Components” on page 16. The following table describes these indicators.
Status Indicator Icon Color State and Meaning

Name
Locate Button/ White Indicates the location of the server.
LED
■ OFF – Server is operating normally.
■ FAST BLINK (250 ms) – Use Oracle ILOM to
activate this LED indicator to enable you to locate a
particular system quickly and easily.
■ Pressing the Locate button toggles the LED indicator
fast blink on or off.
Fault-Service Amber Indicates the fault state of the server.
Required
■ OFF – The server is operating normally.
■ STEADY ON – A fault is present on the server. This
LED indicator lights whenever a fault indicator lights
for a replaceable component on the server.
Note - When this LED indicator is lit, a system console

message might appear that includes a recommended
service action.
System OK Green Indicates the operational state of the chassis.
■ OFF – AC power is not present or the Oracle ILOM

boot is not complete.
■ STANDBY BLINK (on for 100 ms, off for 2900 ms)
– Standby power is on, but the chassis power is off
and the Oracle ILOM SP is running.
■ SLOW BLINK (1000 ms) – Startup sequence was
initiated on the host. This pattern begins soon after
you power on the server. This status indicates either:
power-on self-test (POST) code checkpoint tests


Name
are running on the server host system, or the host
is transitioning from the powered-on state to the
standby state on shutdown.
■ STEADY ON – The server is powered on, and all
host POST code checkpoint tests are complete. The
server is in one of the following states: the server
host is booting the operating system (OS), or the
server host is running the OS.
SP OK Green Indicates the state of the service processor.
■ OFF – Service processor (SP) is not running.

■ SLOW BLINK – SP is booting.
■ STEADY ON – SP is fully operational.
Top Fan Amber Indicates that one or more of the internal fan modules
failed.
■ OFF – Indicates steady state; no service is required.

■ STEADY ON – Indicates service required.
Back Power Amber Indicates that one of the server power supplies failed.
Supply Fault
■ OFF – Indicates steady state; no service is required.
■ STEADY ON – Indicates service required; service
the power supply.
System Over Amber Indicates a warning for an overtemperature condition.
Temperature
Warning ■ OFF – Normal operation; no service is required.
■ STEADY ON – The system is experiencing an
overtemperature warning condition.
Note - This is a warning indication, not a fatal

overtemperature. Failure to correct this might result in
the system overheating and shutting down unexpectedly.
DO NOT White Indicates that the system is not ready to service.
SERVICE
■ OFF – Normal operation.
■ STEADY ON – The system is not ready for service.
Note - The DO NOT SERVICE indicator is application

specific. This indicator is only illuminated on demand by
the Host application.
Server Fan Status Indicators
Each fan module has one status indicator (LED). The LEDs are located on the chassis mid-
wall adjacent to and aligned with the fan modules and are visible when the server top cover is
removed.


Name
Fan Status Amber ■ Off – The fan module is correctly installed and
operating within specification.
■ Amber – The fan module is faulty. The front TOP
FAN LED and the front and back panel Fault-Service
Required LEDs are also lit if the system detects a fan
module fault.
Storage Drive Status Indicators
There are three status indicators (LEDs) on each drive.

Name
OK/Activity Green ■ OFF – Power is off or installed drive is not
recognized by the system.
■ STEADY ON – The drive is engaged and is
receiving power.
■ RANDOM BLINK – There is disk activity. Status
indicator LED blinks on and off to indicate activity.
Fault-Service Amber ■ OFF – The storage drive is operating normally.
Required ■ STEADY ON – The system detected a fault with the
storage drive.
OK to Remove Blue ■ STEADY ON – The storage drive can be removed
safely during a hot-plug operation.
■ OFF – The storage drive is not prepared for removal.
Power Supply Status Indicators
There are two status indicators (LEDs) on each power supply. These indicators are visible from
the back of the server.

Name
AC OK/ DC OK Green ■ OFF – No AC power is present.
■ SLOW BLINK – Normal operation. Input power
is within specification. DC output voltage is not
enabled.
■ STEADY ON – Normal operation. Input AC power
and DC output voltage are within specification.


Name
Fault-Service Amber ■ OFF – Normal operation. No service action is
Required required.
■ STEADY ON – The power supply (PS) detected a PS
fan failure, PS overtemperature, PS over current, or
PS over or under voltage.
Network Management Port Status Indicators
The server has one 10/100/1000BASE-T Ethernet management domain interface, labeled NET
MGT. There are two status indicators (LEDs) on this port. These indicators are visible from the
back of the server.
Status Indicator Location Color State and Meaning

Name
Activity Top left Green ■ ON – Link up.
■ OFF – No link or down link.
■ BLINKING – Packet activity.
Link speed Top right Green ■ ON – 1000BASE-T link.
■ OFF – 10/100BASE-T link.
Ethernet Ports Status Indicators
The server has five Gigabit Ethernet (GbE) ports:

■ One 100/1000BASE-T RJ-45 GbE port, labeled NET 0
■ Two 10GBASE-T RJ-45 GbE ports, labeled NET 1 and NET 2
■ Two 10/25GbE enhanced small form-factor pluggable (SFP+) ports, labeled NET 1 and
NET 2
SFP+ ports support up to 10GbE when using SFP+ transceivers, and up to 25GbE when
using SFP28 transceivers.
Note - The 10/25GbE SFP+ (NET 1 and NET 2) ports are the default network ports for the
server. When using an SFP+ port, network connectivity is disabled on the 10GBASE-T RJ-45
GbE (NET 1 and NET 2) ports.
There are two status indicators (LEDs) on each port. These indicators are visible from the rear
of the server.

Status Indicator Location Color State and Meaning

Name
RJ-45 GbE Port (NET 0)
■ OFF– No activity.
Link speed Top right Green ■ OFF – 100BASE-T link (if link up).
■ Green ON – 1000BASE-T link.
RJ-45 10GbE Ports (NET 1 and NET 2)
■ OFF– No activity.
Link speed Top right Bi-colored: ■ OFF – 1000BASE-T link (if link up).
Amber/Green ■ Green ON – 10000BASE-T link.
SFP+ 10/25GbE Ports (NET 1 and NET 2)
Activity Top Green ■ OFF– No activity.
Link Speed Bottom Bi-colored: ■ OFF – No activity.
Amber/Green ■ Amber ON – 10GbE link.
■ Green ON – 25GbE link.
Motherboard Status Indicators

The motherboard contains the following status indicators (LEDs).
Status Indicator Description

DIMM Fault Status ■ Each of the 24 DIMM slots on the motherboard has an amber fault status indicator (LED)
Indicators associated with it.
■ If Oracle ILOM determines that a DIMM is faulty, pressing the Fault Remind button on
the motherboard I/O card signals the service processor to light the fault LED associated
with the failed DIMM.
■ For more information on DIMM fault status indicators and the location of the Fault
Remind button, see “Servicing the DIMMs (CRU)” on page 97.
Processor Fault ■ The motherboard includes a fault status indicator (LED) adjacent to each of the two
Status Indicators processor sockets.
■ These LEDs indicate when a processor fails.
■ Pressing the Fault Remind button on the motherboard I/O card signals the service
processor to light the fault status indicators associated with the failed processors.
■ For more information on processor fault status indicators and the location of the Fault
Remind button, see “Servicing Processors (FRU)” on page 137.
Fault Remind Status ■ This status indicator (LED) is located next to the Fault Remind button and is powered
Indicator from the super capacitor that powers the fault LEDs on the motherboard.

Status Indicator Description

■ This LED lights to indicate that the fault remind circuitry is working properly in
cases where no components failed and, as a result, none of the component fault LEDs
illuminate.
■ For more information on the fault remind status indicator and the location of the Fault
Remind button, see “Using the Server Fault Remind Button” on page 105.
STBY PWRGD ■ This green status indicator (LED) is labeled STBY PWRGD and is located on the
Status Indicator motherboard near the back of the server.
■ This LED lights to inform a service technician that the motherboard is receiving Standby
power from at least one of the power supplies.
■ This LED is provided to help prevent service actions on the server internal components
while the AC power cords are installed and power is being supplied to the server.
Troubleshooting System Cooling Issues
Maintaining the proper internal operating temperature of the server is crucial to the health of the
server. To prevent server shutdown and damage to components, address over temperature and
hardware-related issues as soon as they occur. If your server has a temperature-related fault, use
the information in the following table to troubleshoot the issue.
Cooling Issue Description Action Prevention

External The server fans pull cool air Verify the ambient temperature Periodically verify the ambient
Ambient into the server from its external of the server space against the temperature of the server space
Temperature environment. If the ambient environmental specifications to ensure that it is within the
Too High temperature is too high, the for the server. If the required range, especially if
internal temperature of the temperature is not within you made any changes to the
server and its components the required operating server space (for example,
increases. This can cause poor range, remedy the situation added additional servers). The
performance and component immediately. temperature must be consistent
failure. and stable.
Airflow The server cooling system Inspect the server front Periodically inspect and clean
Blockage uses fans to pull cool air in and back panel vents for the server vents using an ESD
from the server front intake blockage from dust or debris. certified vacuum cleaner.
vents and exhaust warm air out Additionally, inspect the Ensure that all components,
the server back panel vents. server interior for improperly such as cards, cables, fans,
If the front or back vents are installed components or cables air baffles and dividers are
blocked, the airflow through that can block the flow of air properly installed. Never
the server is disrupted and through the server. operate the server without the
the cooling system fails to top cover installed.
function properly causing the
server internal temperature to
rise.
Cooling Areas The air baffle, component filler Inspect the server interior to When servicing the server,
Compromised panels, and server top cover ensure that the air baffle is ensure that the air baffle is
maintain and direct the flow properly installed. Ensure installed correctly and that
of cool air through the server. that all external-facing the server has no unoccupied

Cooling Issue Description Action Prevention

These server components must slots (storage drive, PCIe) external-facing slots. Never
be in place for the server to are occupied with either a operate the server without the
function as a sealed system. component or a component top cover installed.
If these components are filler panel. Ensure that the
not installed correctly, the server top cover is in place and
airflow inside the server can sits flat and snug on top of the
become chaotic and non- server.
directional, which can cause
server components to overheat
and fail.
Hardware ■ Components, such as Investigate the cause of the Component redundancy
Component power supplies and fan overtemperature event, and is provided to allow for
Failure modules, are an integral replace failed components component failure in critical
part of the server cooling immediately. For hardware subsystems, such as the
system. When one of these troubleshooting information, cooling subsystem. However,
components fails, the see “Troubleshooting once a component in a
server internal temperature Server Hardware redundant system fails,
can rise. This rise in Faults” on page 23. the redundancy no longer
temperature can cause exists, and the risk for server
other components to enter shutdown and component
into an over-temperature failures increases. Therefore,
state. Additionally, some it is important to maintain
components, such as redundant systems and
processors, might overheat replace failed components
when they are failing, immediately.
which can also generate an
over-temperature event.
■ To reduce the risk
related to component
failure, power supplies
and fan modules are
installed in pairs to
provide redundancy.
Redundancy ensures
that if one component in
the pair fails, the other
functioning component can
continue to maintain the
subsystem. For example,
power supplies serve a dual
function; they provide both
power and airflow. If one
power supply fails, the
other functioning power
supply can maintain both
the power and the cooling
subsystems.

Troubleshooting Power Issues
If your server does not power on, use the information in the following table to troubleshoot the
issue.
Power Issue Description Action Prevention

AC Power The AC power cords are the Verify that both AC power Use the AC power cord Velcro
Connection direct connection between the cords are connected to the retaining clips and position
server power supplies and the server. Verify that the correct the cords to minimize the risk
power sources. The server power is present at the outlets of accidental disconnection.
power supplies need separate and monitor the power to Ensure that the AC circuits that
stable AC circuits. Insufficient verify that it is within the supply power to the server are
voltage levels or fluctuations acceptable range. You can stable and not overburdened.
in power can cause server verify proper connection and
power problems. The power operation by verifying the
supplies are designed to power supply (PS) indicator
operate at a particular voltage panels, which are located at
and within an acceptable range the back of the server on the
of voltage fluctuations (refer to power supplies. Lit green
“Electrical Requirements” in AC OK indicators show a
Oracle Servers X7-2 and X7- properly functioning power
2L Installation Guide). supply. An amber AC OK
indicator indicates that the AC
power to the power supply is
insufficient.
Power The server power supply Verify that the AC cables When a power supply fails,
Supplies units (PSUs) provide the are connected to both power replace it immediately. To
(PSUs) necessary server voltages from supplies. Verify that the power ensure redundancy, the server
the AC power outlets. If the supplies are operational (the has two power supplies. This
power supplies are inoperable, PSU indicator panel must have redundant configuration
unplugged, or disengaged from a lit green AC OK indicator). prevents server downtime,
the internal connectors, the Ensure that the power supply or an unexpected shutdown,
server cannot power on. is properly installed. A power due to a failed power supply.
Note - Use the Velcro straps supply that is not fully engaged The redundancy allows the
on the back of the server with its internal connector does server to continue to operate
to secure the power cord not have power applied and if one of the power supplies
connectors to the back of does not have a lit green AC fails. However, when a
the power supplies. The OK indicator. server is being powered by
Velcro retaining straps a single power supply, the

Troubleshooting With Diagnostic Tools
Power Issue Description Action Prevention

minimize the risk of accidental redundancy no longer exists,
disconnection. and the risk for downtime
or an unexpected shutdown
increases. When installing a
power supply, ensure that it is
fully seated and engaged with
its connector inside the drive
bay. A properly installed power
supply has a lit green AC OK
indicator.
Top Cover The server top cover maintains Do not operate the server Be careful to avoid bending
the air pressures inside the without the top cover installed or otherwise warping the top
server, prevents accidental unless you are hot-plugging cover.
exposure to hazardous a fan module, and then
voltages, and protects internal ensure that you complete
components from physical and the operation and replace
environmental damage. the cover within 20 seconds.
For instructions for properly
replacing fan modules, see
“Servicing Fan Modules
(CRU)” on page 81. For
instructions for installing
the server top cover, see
“Install the Server Top
Cover” on page 212.
Managing Server Hardware Faults Through the

Oracle ILOM Fault Management Shell
The Oracle ILOM Fault Management Shell enables you to view and manage fault activity on
managed servers and other types of devices.
For more information about how to use the Oracle ILOM Fault Management Shell, refer to the
Oracle ILOM User's Guide for System Monitoring and Diagnostics Firmware Release 4.0.x in
the Oracle Integrated Lights Out Manager (ILOM) 4.0 Documentation Library at https://www.
oracle.com/goto/ilom/docs.
The server and its accompanying software and firmware contain diagnostic tools and features
that can help you isolate component problems, monitor the status of a functioning system,

and exercise one or more subsystem to disclose more subtle or intermittent hardware-related
problems.
Each diagnostic tool has its own specific strength and application. Review the tools listed in this
section and determine which tool might be best to use for your situation. After you determine
the tool to use, you can access it locally, while at the server, or remotely.
■ “Diagnostic Tools” on page 38
■ “Diagnostic Tool Documentation” on page 39
Diagnostic Tools
The selection of diagnostic tools available for your server range in complexity from a
comprehensive validation test suite (Oracle VTS) to a chronological event log (Oracle ILOM
event Log). The selection of diagnostic tools also includes standalone software packages,
firmware-based tests, and hardware-based LED indicators.
The following table summarizes the diagnostic tools that you can use when troubleshooting or
monitoring your server.
Diagnostic Tool Type What It Does Accessibility Remote Capability

Oracle ILOM SP firmware Monitors environmental Can function on Designed for remote
condition and component either Standby power and local access.
functionality sensors, mode or Main power
generates alerts, performs mode and is not OS
fault isolation, and provides dependent.
remote access.
Hardware-based Hardware and Indicates status of overall Available when Local, but sensor
LED indicators SP firmware system and particular system power is and indicators are
components. available. accessible from
Oracle ILOM
web interface or
command-line
interface (CLI).
Power-On Self- Host firmware Tests core components of Runs on startup. Local, but can be
Test (POST) system: CPUs, memory, Available when the accessed through
and motherboard I/O bridge operating system is Oracle ILOM
integrated circuits. not running. Remote System
Console Plus.
UEFI SP firmware UEFI diagnostics can test You can use either Remote access
Diagnostics and detect problems on all the Oracle ILOM through Oracle
processors, memory, disk web interface or ILOM Remote
drives, and network ports. the command- System Console
line interface Plus.

Attaching Devices to the Server
Diagnostic Tool Type What It Does Accessibility Remote Capability

(CLI) to run UEFI
diagnostics.
HWdiag SP firmware The HWdiag utility checks Can function on Local, but remote
the status of a system and Standby power and serial access is
its components. You run the when operating possible if the
HWdiag utility within the system is not SP serial port is
Oracle ILOM Diag shell. running. connected to a
network-accessible
terminal server.
Oracle Solaris Operating Displays various kinds of Requires operating Local, and over
commands system software system information. system. network.
Oracle Linux Operating Displays various kinds of Requires operating Local, and over
commands system software system information. system. network.
Oracle VTS Diagnostic Exercises and stresses the Requires the Solaris View and control
tool standalone system, running tests in operating system. over network.
software parallel. Install Oracle VTS
software separately.
Diagnostic Tool Documentation
The following table identifies where you can find more information about diagnostic tools.
Diagnostic Tool Documentation Location

Oracle ILOM Oracle Integrated Lights Out https://www.oracle.com/goto/
Manager 4.0 Documentation Library ilom/docs
UEFI Diagnostics or HWdiag Oracle x86 Servers Diagnostics and https://www.oracle.com/goto/
Troubleshooting Guide for Servers x86admindiag/docs
With Oracle ILOM 4.0.x
System indicators and sensors This document “Troubleshooting Using the Server
Front and Back Panel Status
Indicators” on page 28
Oracle VTS Oracle VTS software and https://docs.oracle.com/cd/
documentation E83848_01/
Attaching Devices to the Server
The following sections contain procedural information for attaching devices to the server so you
can access diagnostic tools when troubleshooting and servicing the server:

Attach Devices to the Server
■ “Attach Devices to the Server” on page 40

■ “Back Panel Connector Locations” on page 40
■ “Configuring Serial Port Sharing” on page 42
■ “Server Operating System Names for the NVMe Storage Drives” on page 44
■ “Ethernet Port Boot Order and Device Naming” on page 44
■ “Back Panel Pinhole Switches” on page 45
This procedure explains how to connect devices to the server (remotely and locally), so that you
can interact with the service processor (SP) and the server console.
1. Connect an Ethernet cable to the Gigabit Ethernet (NET) connector as needed for
OS support.
See “Back Panel Connector Locations” on page 40.
2. To connect to the service processor's Oracle ILOM over the network, connect an
Ethernet cable to the Ethernet port labeled NET MGT.
3. To access the Oracle ILOM command-line interface (CLI) locally, connect a serial
null modem cable to the RJ-45 serial port labeled SER MGT.
To access the system console, connect the RJ-45 cable to a terminal or terminal emulator, log on
to Oracle ILOM, and type start /HOST/console.
Back Panel Connector Locations

The following illustration shows and describes the locations of the back panel connectors. Use
this information to set up the server, so that you can access diagnostic tools and manage the
server during service.

No. Cable Port or Expansion Slot Description

1 Power supply 0 input power The server has two power supply connectors, one for each power
supply.
Power supply 1 input power
Do not attach power cables to the power supplies until you finish
connecting the data cables to the server. The server goes into
Standby power mode, and the Oracle ILOM service processor
initializes when the AC power cables are connected to the power
source. System messages might be lost after 60 seconds if the server
is not connected to a terminal, PC, or workstation.
Note - Oracle ILOM signals a fault on any installed power supply
that is not connected to an AC power source, since it might indicate
a loss of redundancy.
2 Network management port (NET MGT) The service processor NET MGT port is the optional connection
to the Oracle ILOM service processor. The NET MGT port is
configured by default to use Dynamic Host Configuration Protocol
(DHCP). The service processor NET MGT port uses an RJ-45 cable
for a 10/100/1000BASE-T connection.
3 Ethernet ports: The five Gigabit Ethernet (GbE) ports enable you to connect the
system to the network.

No. Cable Port or Expansion Slot Description

■ NET 0, 100/1000BASE-T RJ-45 GbE Note - The 10/25GbE SFP+ ports are the default network ports
port for the server. When using an SFP+ port, network connectivity is
■ NET 1 and NET 2, 10GBASE-T RJ- disabled on the 10GBASE-T RJ-45 GbE ports.
45 GbE ports
■ NET 1 and NET 2, 10/25GbE SFP+
ports
Note - SFP+ ports support up
to 10GbE when using SFP+
transceivers, and up to 25GbE when
using SFP28 transceivers.
4 USB port The USB port supports hot-plugging. You can connect and
disconnect a USB cable or a peripheral device while the server is
running without affecting system operations.
5 Serial management port (SER MGT) The service processor SER MGT port uses an RJ-45 cable and
terminal (or emulator) to provide access to the Oracle ILOM
command-line interface (CLI). Using Oracle ILOM, you can
configure it to connect to the system console.
Note - This port does not support network connections.
Configuring Serial Port Sharing
By default, the service processor (SP) controls the serial management (SER MGT) port and
uses it to redirect the host serial console output. Using Oracle ILOM, you can assign the host
console (COM1) as owner of the SER MGT port output, which allows the host console to
output information directly to the SER MGT port. Serial port sharing is useful for Windows
kernel debugging, because you can view non-ASCII character traffic output from the host
console.
Set up the network on the SP before attempting to change the serial port owner to the host
server. If the network is not set up first, and you switch the serial port owner to the host
server, you cannot connect using the CLI or web interface to change the serial port owner
back to the SP. To return the serial port owner setting to the SP, restore access to the serial
port on the server. For details, refer to the Oracle Integrated Lights Out Manager (ILOM) 4.0
Documentation Library at https://www.oracle.com/goto/ilom/docs.
If you accidentally lose access to Oracle ILOM, contact Oracle Service and follow the process
to return the serial port ownership back to the SP.
You can assign serial port output using either the Oracle ILOM CLI interface or web interface,
as described in the following sections:
■ “Assign Serial Port Output Using the Oracle ILOM CLI” on page 43
■ “Assign Serial Port Output Using the Oracle ILOM Web Interface” on page 43

Assign Serial Port Output Using the Oracle ILOM CLI
Assign Serial Port Output Using the Oracle ILOM CLI
1. Open an SSH session, and at the command line, log in to the SP Oracle ILOM
CLI.
Log in as a user with root or administrator privileges. For example:
ssh root@ipaddress
Where ipaddress is the IP address of the server SP.

For more information, see “Accessing Oracle ILOM” in the Oracle X7 Series Servers
Administration Guide.
The Oracle ILOM CLI prompt (->) appears.
2. To set the serial port owner, type:

-> set System/SP/serial/portsharing owner=host
Note - The serial port sharing value, by default, is owner=SP.
3. Connect a serial host to the server.
Assign Serial Port Output Using the Oracle ILOM Web

Interface
1. Log in to the SP Oracle ILOM web interface.
Open a web browser and direct it using the IP address of the server SP. Log in as root or a user
with administrator privileges. See “Accessing Oracle ILOM” in the Oracle X7 Series Servers
Administration Guide.
The Summary Information page appears.
2. In the Oracle ILOM web interface, select ILOM Administration → Connectivity

from the navigation menu on the left side of the screen.
3. Select the Serial Port tab.

The Serial Port Settings page appears.
Note - The serial port sharing setting, by default, is Service Processor.
4. In the Serial Port Settings page, select Host Server as the serial port owner.

Assign Serial Port Output Using the Oracle ILOM Web Interface
5. Click Save for the changes to take effect.
6. Connect a serial host to the server.
Server Operating System Names for the NVMe

Storage Drives
If NVMe storage drives are installed in the server front panel, they are labeled NVMe0 through
NVMe7. The server operating systems assign these storage drives different names. For the
corresponding names assigned by the operating systems, see the following table.
Note - The drive names provided in the table assume that NVMe cabling between the
motherboard NVMe connectors and the disk backplane is correct.
Storage Drive Labels Names Assigned by the Server

Operating Systems
NVMe0 PCIe Slot 100
NVMe1 PCIe Slot 101
NVMe2 PCIe Slot 102
NVMe3 PCIe Slot 103
NVMe4 PCIe Slot 104
NVMe5 PCIe Slot 105
NVMe6 PCIe Slot 106
NVMe7 PCIe Slot 107
Ethernet Port Boot Order and Device Naming
This section contains information about the boot order and device naming for the Gigabit
Ethernet ports on the back panel of the server. For location information, see “Back Panel
Connector Locations” on page 40.
Ethernet Port Boot Order
The order in which the BIOS detects the Ethernet ports during server boot is listed below.

Assign Serial Port Output Using the Oracle ILOM Web Interface
Note - You can change the boot priority using the Boot Device Priority screen available in the
Boot menu of the BIOS Setup Utility.
1. NET 0
2. NET 1
3. NET 2
Ethernet Port Device Naming
The device naming for the Ethernet interface is reported differently by different interfaces
and operating systems. The following table shows the BIOS (physical) and operating system
(logical) naming convention for the interface. This naming convention might vary depending on
the conventions of your operating system and which devices are installed in the server.
Note - Naming used by the interfaces might vary from that listed below depending on which
devices are installed in the system.
Port Solaris Linux 6 Linux 7 Windows (example default

names, see note below)
Net 0 igb0 eth0 enp1 Ethernet
Net 1 igb1 eth1 enp2 Ethernet 2
Net 2 igb2 eth2 enp3 Ethernet 3
Note - For Windows, port names such as Ethernet, Ethernet 2, and Ethernet 3 are used by
default. However, actual port naming is based on the order of enumeration, typically during
operating system installation. Additionally, Windows allows you to rename the ports to meet
application-specific needs.
Back Panel Pinhole Switches
Oracle Service personnel might instruct you to use the back panel pinhole switches to reset the
NMI, Host Warm Reset, or SP, as shown in the following figure.

Getting Help
Callout Icon Description

1 Non-maskable interrupt
(NMI)†
2 Host Warm Reset
3 SP Reset
†
Oracle Service use only.
Getting Help
The following sections describe how to get additional help to resolve server-related problems.
■ “Contacting Support” on page 46

■ “Locating the Chassis Serial Number” on page 47
Contacting Support
If the troubleshooting procedures in this chapter fail to solve your problem, use the following
table to collect information that you might need to communicate to support personnel.

Getting Help
System Configuration Your Information

Information Needed
Service contract number
System model
Operating environment
System serial number
Peripherals attached to the system
Email address and phone number
for you and a secondary contact
Street address where the system is
located
Superuser password
Summary of the problem and
the work being done when the
problem occurred
Other Useful Information
IP address
Server name (system host name)
Network or internet domain name
Proxy server configuration
Related Information
■ “Locating the Chassis Serial Number” on page 47
Locating the Chassis Serial Number
You might need your server serial number when you ask for service on your system. Record
this number for future use. Use one of the following resources or methods to locate your server
serial number.
■ The serial number is located on the Radio-frequency Identification (RFID) label on the
bottom left side of the front panel bezel, below the general status LEDs.
For illustrations of the server front panel, see “Front and Back Panel
Components” on page 16.
■ The serial number is recorded on a label that is attached to the top-front surface of the
system.
■ The serial number is recorded on the yellow Customer Information Sheet (CIS) that is
attached to your server packaging.

Auto Service Requests
■ Using Oracle ILOM:

■ From the command-line interface (CLI), type the command: show /System
■ From the web interface, view the serial number on the System Information screen.
Auto Service Requests
Oracle Auto Service Requests (ASR) is a feature available to customers having Oracle Premier
Support and is provided to those customers at no additional cost. Oracle ASR is the fastest
way to restore system availability if a hardware fault occurs. Oracle ASR software is secure
and customer installable, with the software and documentation downloadable from My Oracle
Support at https://support.oracle.com. When you log in to My Oracle Support, refer to the
"Oracle Auto Service Request" knowledge article document (ID 1185493.1) for instructions on
downloading the Oracle ASR software.
When a hardware fault is detected, Oracle ASR opens a service request with Oracle and
transfers electronic fault telemetry data to help expedite the diagnostic process. Oracle
diagnostic capabilities then analyze the telemetry data for known issues and delivers immediate
corrective actions. For security, the electronic diagnostic data sent to Oracle includes only what
is needed to solve the problem. The software does not use any incoming Internet connections
and does not include any remote access mechanisms.
For more information about Oracle ASR, go to: https://www.oracle.com/support/premier/

auto-service-request.html.

Preparing for Service
These sections describe safety considerations and provide prerequisite procedures and
information to replace components within the server:
■ “Safety Precautions” on page 49
■ “Safety Symbols” on page 50
■ “Electrostatic Discharge Safety” on page 50
■ “FRU Key Identity Properties (KIP) Automated Update” on page 51
■ “Required Tools” on page 52
■ “Preparing the Server for Component Replacement” on page 52
Related Information
■ “Returning the Server to Operation” on page 211
Safety Precautions
For your protection, observe the following safety precautions when setting up your equipment:
■ Follow all standard cautions, warnings, and instructions marked on the equipment and
described in the Oracle Server X7-2 Safety and Compliance Guide and in the printed
Important Safety Information for Oracle's Hardware Systems.
■ Ensure that the voltage and frequency of your power source match the voltage and
frequency inscribed on the equipment's electrical rating label.
■ Follow the electrostatic discharge safety practices as described in “Electrostatic Discharge
Safety” on page 50.
■ Disconnect both power supply cords (if necessary) before servicing components.
Related Information
Preparing for Service 49

Safety Symbols
Safety Symbols
The following symbols might appear in this book. Note their meanings.
Caution - Risk of personal injury or equipment damage. To avoid personal injury or

equipment damage, follow the instructions.
Caution - Hot surface. Avoid contact. Surfaces are hot and might cause personal injury if
touched.
Caution - Hazardous voltages are present. To reduce the risk of electric shock and danger to
personal health, follow the instructions.
Related Information
Electrostatic Discharge Safety
Devices that are sensitive to electrostatic discharge (ESD), such as the motherboard, PCIe cards,
drives, processors, and memory cards require special handling.
Caution - The boards and drives contain electronic components that are extremely sensitive to
static electricity. Ordinary amounts of static electricity from clothing or the work environment
can destroy components. Do not touch the components along their connector edges.
Do the following when handling ESD-sensitive components:

■ Use an antistatic wrist strap.
Wear an antistatic wrist strap when handling components such as drive assemblies, boards,
or cards. When servicing or removing server components, disconnect the power cords from
the server and then attach an antistatic strap to your wrist and then to a metal area on the

FRU Key Identity Properties (KIP) Automated Update
chassis. Following this practice equalizes the electrical potentials between you and the
server.
Note - An antistatic wrist strap is not included in the Ship Kit for the server. However,
antistatic wrist straps are included with optional components.
■ Use an antistatic mat.

Place ESD-sensitive components such as the motherboard, DIMMs (memory modules),
and other printed circuit boards on an antistatic mat. The following items can be used as an
antistatic mat:
■ An antistatic bag used to wrap an Oracle replacement part
■ An Oracle ESD mat (orderable item)
■ A disposable ESD mat (shipped with some replacement parts or optional system
components)
Related Information
■ “Preparing the Server for Component Replacement” on page 52
FRU Key Identity Properties (KIP) Automated Update
Oracle ILOM includes a key identity properties (KIP) auto-update feature that ensures product
information that is used for service entitlement and warranty coverage is accurately maintained
by the server at all times, including during hardware replacement activities.
The KIP includes the server product name, product part number (PPN), and product serial
number (PSN). The KIP is stored in the FRUID (field-replaceable unit identifiers) container of
the three server FRUs that are designated quorum members.
The quorum members include:
■ Disk backplane (DBP), designated as a primary quorum member.

■ Motherboard (MB), designated as a backup quorum member.
■ Power supply (PS), designated as a backup quorum member.

Required Tools
When a server FRU that contains the KIP is removed and a replacement component is installed,
the KIP of the replacement component is programmed by Oracle ILOM to contain the same
KIP as the other two components.
Note - Only one of the quorum members can be replaced at a time. Automated updates can only
be completed when two of the three quorum members contain matching key identity properties.
Related Information
■ “Servicing Power Supplies (CRU)” on page 87
■ “Servicing the Disk Backplane (FRU)” on page 151
■ “Servicing the Motherboard Assembly (FRU)” on page 199
Required Tools
The server can be serviced with the following tools:

■ Antistatic wrist strap
■ Antistatic mat
■ No. 2 Phillips screwdriver
■ Torx (6 lobe) T10, T15, T25, and T30 screwdrivers
■ 12.0 in-lbs/ft (inch-pounds/foot) torque driver
Related Information
■ “Preparing for Service” on page 49
Preparing the Server for Component Replacement
Before you can remove and install components that are inside the server, you must perform the
procedures in some or all of the following tasks:
Note - When replacing the storage drives or power supplies, not all of these procedures are
necessary. See the replacement tasks for those components for more information.

Preparing the Server for Component Replacement
■ “Powering Down the Server” on page 53

■ “Disconnect Cables From the Server” on page 59
■ “Extend the Server to the Maintenance Position” on page 59
■ “Remove the Server From the Rack” on page 61
■ “Take Antistatic Measures” on page 62
■ “Remove the Server Top Cover” on page 63
Related Information
Powering Down the Server
To determine how you want to power off the server, view the options in the following table.
Note - Some server components, such as storage drives, power supplies, and fan modules are
hot-pluggable. Components that are hot-pluggable do not require the server to be powered down
when performing service procedures.
Description Link
Power down the server gracefully to save all data and to ■ “Power Down Server Gracefully Using the Oracle
prevent data from being corrupted. Performing a graceful ILOM CLI” on page 54
shutdown ensures that the system is ready for restart. ■ “Power Down Server Gracefully Using the Oracle
ILOM Web Interface” on page 55
■ “Power Down Server Gracefully Using the On/
Standby Button” on page 56
If the server is not responding, or you must shut down ■ “Power Down the Server for Immediate Shutdown
the server quickly, perform an immediate shutdown. Using the On/Standby Button” on page 57
■ “Power Down the Server for Immediate Shutdown
Using the Oracle ILOM CLI” on page 57
■ “Power Down the Server for Immediate
Shutdown Using the Oracle ILOM Web
Interface” on page 58
Related Information
■ “Power On the Server” on page 216

Power Down Server Gracefully Using the Oracle ILOM CLI
Power Down Server Gracefully Using the Oracle ILOM CLI
Performing a graceful shutdown ensures that all of your data is saved and the system is ready
for restart.
1. Log in to the server as superuser or equivalent.

Depending on the nature of the problem, you might want to view the system status or the log
files or run diagnostics before you shut down the system. For more information, see the Oracle
ILOM 4.0 Documentation Library at https://www.oracle.com/goto/ilom/docs.
2. Notify affected users that the server will be powered down.
3. Save any open files, and quit all running applications.

Refer to your application documentation for specific information on these processes.
4. Log in to the Oracle ILOM command-line interface (CLI) using an Administrator

account.
Refer to “Accessing Oracle ILOM” in Oracle Servers X7-2 and X7-2L Installation Guide.
5. At the Oracle ILOM prompt, shut down the operating system:
-> stop /System
Note - The stop /System command does not guarantee a system shutdown. This command
is only a request to the host operating system (OS) to perform a system shutdown. To ensure
a system shutdown, see “Power Down the Server for Immediate Shutdown Using the Oracle
ILOM CLI” on page 57.
If the system is running the Oracle Solaris OS, refer to the Oracle Solaris system administration
documentation for additional information.
The host server performs an orderly power shutdown to Standby power mode, and the
System OK LED on the front panel begins blinking. See “Server System-Level Status
Indicators” on page 29.
6. Disconnect the power and cables from the server.

See “Disconnect Cables From the Server” on page 59.

Power Down Server Gracefully Using the Oracle ILOM Web Interface
Caution - When you power down the server using Oracle ILOM, the server enters Standby
power mode. Power is still directed to the service processor remote management subsystem and
power supply fans. To completely power off the server, you must disconnect the power cords
from the power supplies.
Related Information
■ “Power Down Server Gracefully Using the Oracle ILOM Web Interface” on page 55
■ “Power Down Server Gracefully Using the On/Standby Button” on page 56
■ “Power Down the Server for Immediate Shutdown Using the On/Standby
Button” on page 57
Power Down Server Gracefully Using the Oracle ILOM Web

Interface
1. Log in to the server as superuser or equivalent.

Depending on the nature of the problem, you might want to view the system status or the log
files or run diagnostics before you shut down the system. For more information, see the Oracle
ILOM 4.0 Documentation Library at https://www.oracle.com/goto/ilom/docs.
2. Notify affected users that the server will be powered down.
3. Save any open files and quit all running applications.

Refer to your application documentation for specific information about these processes.
4. Log in to the Oracle ILOM web interface using an Administrator account.

Refer to “Accessing Oracle ILOM” in Oracle Servers X7-2 and X7-2L Installation Guide.
The Oracle ILOM web interface System Information → Summary Information page appears.
5. In the left pane, click Host Management → Power Control, and select Graceful
Shutdown and Power Off from the Action list.
6. Click Save and then click OK.

The host server performs an orderly power shutdown to Standby power mode, and the
System OK LED on the front panel begins blinking. See “Server System-Level Status

Power Down Server Gracefully Using the On/Standby Button
7. Disconnect the power cords and data cables from the server.
Caution - When you power down the server using Oracle ILOM, the server enters Standby
power mode. Power is still directed to the service processor and power supply fans. To
completely power off the server, you must disconnect the power cords from the power supplies.
Related Information
■ “Power Down Server Gracefully Using the Oracle ILOM CLI” on page 54
Power Down Server Gracefully Using the On/Standby Button
1. Press and quickly release the On/Standby button on the front panel.
This action causes ACPI-enabled operating systems to perform an orderly shutdown of the
operating system. Servers not running ACPI-enabled operating systems shut down to Standby
power mode immediately.
When main power is off, the System OK LED on the front panel begins blinking, indicating that
the server is in Standby power mode. See “Server System-Level Status Indicators” on page 29.
2. Disconnect the power cords and data cables from the server.
Caution - When you power down the server using the On/Standby button, the server enters
Standby power mode. Power is still directed to the service processor and power supply fans. To
completely power off the server, you must disconnect the power cords from the power supplies.
Related Information

Power Down the Server for Immediate Shutdown Using the On/Standby Button
Power Down the Server for Immediate Shutdown Using the

On/Standby Button
Caution - An immediate power-off might corrupt system data, therefore, use this procedure to
power down the server only after attempting the graceful power down procedure.
1. Press and hold the On/Standby button for four seconds to force the Main power
off and to enter Standby power mode.
When Main power is off, the System OK LED on the front panel begins blinking,
indicating that the server is in Standby power mode. See “Server System-Level Status
2. Disconnect the power and data cables from the server.

Caution - When you press the On/Standby button to enter Standby power mode, power is still
directed to the service processor and power supply fans. To completely power off the server,
you must disconnect the power cords from the power supplies.
Related Information
■ “Power Down the Server for Immediate Shutdown Using the Oracle ILOM
CLI” on page 57
■ “Power Down the Server for Immediate Shutdown Using the Oracle ILOM Web

Oracle ILOM CLI
1. Log in to the Oracle ILOM command-line interface (CLI) using an Administrator

account.

Power Down the Server for Immediate Shutdown Using the Oracle ILOM Web Interface
Oracle ILOM displays the default command prompt (->), indicating that you have successfully
logged in to Oracle ILOM.
2. From the CLI prompt, type the following command:

-> stop -f /System
The server powers down immediately to Standby power mode.

Caution -When the server is powered down, it enters Standby power mode In standby power
mode, power is still directed to the service processor and power supply fans. To completely
power off the server, you must disconnect the power cords from the power supplies.
Related Information
■ “Power Down the Server for Immediate Shutdown Using the Oracle ILOM Web

Oracle ILOM Web Interface
1. Log in to the Oracle ILOM web interface using an Administrator account.

The Oracle ILOM web interface System Information page appears.
2. In the left pane, click Host Management → Power Control, and select Immediate
Power Off in the Select Action list.
3. Click Save, then click OK.

The server powers down immediately to Standby power mode.


Disconnect Cables From the Server
Caution -When the server is powered down, it enters Standby power mode In standby power
mode, power is still directed to the service processor and power supply fans. To completely
power off the server, you must disconnect the power cords from the power supplies.
Related Information
Disconnect Cables From the Server
Caution -The system supplies Standby power to the circuit boards when the power cords are
connected even when the system is powered off.
1. Label all cables connected to the server.
2. Power down the server.

See “Powering Down the Server” on page 53.
3. Disconnect the power cords from the rear of the server.
4. Disconnect all data cables from the rear of the server.
Related Information
■ “Reconnect Data Cables and Power Cords” on page 216
Extend the Server to the Maintenance Position

The following components can be serviced with the server in the maintenance position:

Extend the Server to the Maintenance Position
■ Storage drives
■ Fan modules
■ Power supplies
■ PCIe risers
■ PCIe cards and cables
■ SAS cables
■ NVMe cables
■ DIMMs
■ Internal USB flash drive
■ M.2 flash SSDs
■ System battery
■ Processors
■ Disk backplane
■ Front LED indicator module
■ Motherboard assembly
If the server is installed in a rack with extendable slide-rails, use this procedure to extend the
server to the maintenance position.
1. To prevent the rack from tipping forward when the server is extended, extend all
rack anti-tilt mechanisms.
Refer to “Stabilize the Rack” in Oracle Servers X7-2 and X7-2L Installation Guide. Also refer
to the Oracle Rack Cabinet 1242 User's Guide at https://docs.oracle.com/cd/E85660_01/
index.html.
2. Verify that no cables will be damaged or will interfere when the server is
extended.
Although the cable management arm (CMA) that is supplied with the server is hinged to
accommodate extending the server, you should ensure that all cables and cords are capable of
extending.
3. From the front of the server, open and hold the left and right release latch covers
in the open position [1].
When in an open position, the release latch covers engage the slide-rail release latches [1].

Remove the Server From the Rack
Caution - Deploy any rack anti-tilt mechanism before releasing the slide-rail release latches.
4. While the release latch covers are in the open position, slowly pull the server
forward until the slide-rails latch into a locked position [2].
The server is now in the extended maintenance position.
Related Information
■ “Reinstall the Server Into the Rack” on page 213
Remove the Server From the Rack
Caution - The server weighs approximately 35.0 lbs (15.88 kg). Two people are required to
dismount and carry the chassis.
1. Disconnect all the cables and power cords from the server.

Take Antistatic Measures
2. Remove the cable management arm (CMA).

Refer to “Remove the Cable Management Arm” in Oracle Servers X7-2 and X7-2L Installation
Guide.
3. Extend the server to the maintenance position.

See “Extend the Server to the Maintenance Position” on page 59.
4. From the front of the server, pull the green slide-rail release tabs toward the front
of the server, and pull the server out of the rack until it is free of the rack rails.
A slide-rail release tab is located on each slide-rail.
Note - To pull the green slide-rail release tab, place your finger in the center of the tab, not on
the end, and apply pressure as you pull the tab toward the front of the server.
5. Set the server on a sturdy work surface.
Related Information
Take Antistatic Measures

1. Prepare an antistatic surface on which to set parts during removal and
installation.
Place electrostatic discharge (ESD)-sensitive components such as the printed circuit boards on
an antistatic mat. The following items can be used as an antistatic mat:
■ An antistatic bag used to wrap a replacement part

■ An Oracle ESD mat (orderable item)
■ A disposable ESD mat (shipped with some replacement parts or optional system
components)
2. Attach an antistatic wrist strap.

When servicing or removing server components, attach an antistatic strap to your wrist and then
to a metal area on the chassis. Then disconnect the power cords from the server.

Remove the Server Top Cover
Note - An antistatic wrist strap is not included in the Ship Kit for the server. However, antistatic
wrist straps might be included with options and components.
Related Information
■ “Remove Antistatic Measures” on page 213
Servicing some components requires that the top cover be removed.
1. Ensure that the AC power cords are disconnected from the server power
supplies.
Note - Fan modules are hot-pluggable and do not require AC power cables to be disconnected
from the server power supplies.
2. If the release button latch is in the locked position, use a Torx T15 screwdriver to
turn the release button latch clockwise to the unlocked position.
3. Unlatch the top cover [1].

Lift up on the release button on top of the server cover. Lifting the release button causes the
server cover to slide toward the rear of the chassis for easy removal.
4. Lift up and remove the top cover [2].
Related Information
■ “Install the Server Top Cover” on page 212

Servicing Storage Drives (CRU)
This section describes how to service storage drives. Storage drives are customer-replaceable
units (CRUs) that do not require you to power off the server. For more information about CRUs,
see “Illustrated Parts Breakdown” on page 19 and “Customer-Replaceable Units” on page 21.
■ “Storage Drives Hot-Plug Conditions” on page 65
■ “Storage Drive Failure and RAID” on page 66
■ “Storage Drive Locations and Numbering” on page 66
■ “Removing and Replacing a Storage Drive” on page 67
■ “Removing and Replacing an NVMe Storage Drive Using Oracle Solaris” on page 71
■ “Removing and Replacing an NVMe Storage Drive Using Oracle Linux” on page 74
■ “Removing and Replacing an NVMe Storage Drive Using Microsoft Windows
Server” on page 78
Related Information
■ “Remove and Install Filler Panels” on page 211
Storage Drives Hot-Plug Conditions
The hard-disk drives (HDDs), solid-state drives (SSDs), or NVMe SSD drives that are installed
in the server are in most cases hot-pluggable. This capability depends on how the drives are
configured and whether the drive is an NVMe device. To hot-plug a drive you must take the
drive offline before you can remove it. When you take the drive offline, you prevent any
application from accessing the drive and remove the logical software links to the drive. For an
NVMe storage drive, you must not only take the drive offline, but also power down the drive
slot.
The following conditions inhibit the ability to perform hot-plugging of a drive:

■ The drive provides the operating system, and the operating system is not mirrored on
another drive.
Servicing Storage Drives (CRU) 65

Storage Drive Failure and RAID
■ The drive cannot be logically isolated from the online operations of the server.
■ The operating system does not support hot plug for the drive.
If any of these disk drive conditions are true, then you must shut down the system before you
replace the drive. See “Powering Down the Server” on page 53.
Note - Replacing a storage drive does not require removing the server from a rack.
Related Information

■ “Removing and Replacing a Storage Drive” on page 67
■ “Removing and Replacing an NVMe Storage Drive Using Oracle Solaris” on page 71
■ “Removing and Replacing an NVMe Storage Drive Using Oracle Linux” on page 74
Storage Drive Failure and RAID

A single storage drive failure does not cause a data failure if the storage drives are configured
as a mirrored RAID 1 volume (optional). The storage drive can be removed, and when a new
storage drive is inserted, the contents are automatically rebuilt from the rest of the array with no
need to reconfigure the RAID parameters. If the replaced storage drive was configured as a hot-
spare, the new storage drive is automatically configured as a new hot-spare.
For instructions for configuring RAID on the server, refer to “Configuring Storage Drives for
Operating System Installation” in Oracle Servers X7-2 and X7-2L Installation Guide.
Storage Drive Locations and Numbering

The following illustration shows the location of the drives and the internal system software
designations for the drives. For information on storage drive status indicators (LEDs), see
“Storage Drive Status Indicators” on page 31.

Removing and Replacing a Storage Drive
Callout Description
Note - The NVMe storage drives are labeled NVMe0 through NVMe7; however, operating
systems installed on the server assign different names to the NVMe storage drives. For the
corresponding names assigned to the NVMe storage drives by server operating systems, see
“Server Operating System Names for the NVMe Storage Drives” on page 44.
Removing and Replacing a Storage Drive

The following sections describe how to remove and replace an HDD or SSD storage drive.
■ “Remove a Storage Drive” on page 67
■ “Install a Storage Drive” on page 70
Remove a Storage Drive

1. Prepare the system for the drive removal.

See “Take Antistatic Measures” on page 62.
2. Identify the location of the drive that you want to remove.

For storage drive locations, see “Storage Drive Locations and Numbering” on page 66.
3. Remove the storage drive.
■ If you are removing an HDD or SSD storage drive, type the operating system
commands required to stop the server from using the drive; otherwise,
proceed to the next step.
The exact commands required depend on the configuration of your drives. Unmount file
systems or issue RAID commands, as needed.
Note - The blue OK to Remove status indicator LED on the drive might not light, as support for
this varies depending on the operating system in use. For information on storage drive status
indicators (LEDs), see “Storage Drive Status Indicators” on page 31.
■ If you are removing an NVMe storage drive, see the procedures for your
operating system.
Note - NVMe storage drives are supported only on servers that are running Oracle Solaris,
Oracle Linux, Oracle VM, or Microsoft Windows Server. Servers that are running Red Hat
Enterprise Linux do not support NVMe drives.
■ “Removing and Replacing an NVMe Storage Drive Using Oracle

Solaris” on page 71
■ “Removing and Replacing an NVMe Storage Drive Using Oracle
Linux” on page 74

4. Push the latch release button to open the drive latch [1].
Caution - The latch is not an ejector. Do not open the latch too far to the right. Doing so can
damage the latch.
5. Grasp the latch and pull the drive out of the drive slot [2].
6. Consider your next steps:
■ If you are replacing the drive, continue to “Install a Storage Drive” on page 70.
■ If you are not replacing the drive, install a filler panel in the empty drive slot to maintain
proper airflow and perform administrative tasks to configure the server to operate without
the drive.
For information on how to install a storage drive filler panel, see “Remove and Install Filler
Panels” on page 211.
Related Information

■ “Install a Storage Drive” on page 70

Install a Storage Drive
Install a Storage Drive

1. Remove the replacement drive from its packaging and place the drive on an
antistatic mat.
2. If necessary, remove the drive filler panel.

See “Remove and Install Filler Panels” on page 211.
3. Align the replacement drive with the drive slot.

The drive is physically addressed according to the slot in which it is installed. It is important to
install a replacement drive in the same slot as the drive that was removed.
4. Slide the drive into the slot until the drive is fully seated [1].
5. Close the drive latch to lock the drive in place [2].
6. Perform administrative tasks to reconfigure the drive.

The procedures that you perform at this point depend on how your data is configured. You
might need to partition the drive, create file systems, load data from backups, or have the drive
updated from a RAID configuration.
Related Information

Removing and Replacing an NVMe Storage Drive Using Oracle Solaris

■ “Remove a Storage Drive” on page 67
Removing and Replacing an NVMe Storage Drive Using

Oracle Solaris
The following sections describe how to remove and replace an NVMe storage drive on a server
that is running the Oracle Solaris operating system.
■ “Unmount an NVMe Storage Drive” on page 71
■ “Remove an NVMe Storage Drive” on page 72
■ “Verify Removal of an NVMe Storage Drive” on page 72
■ “Install an NVMe Storage Drive” on page 73
■ “Power On an NVMe Storage Drive and Attach a Device Driver” on page 73
Unmount an NVMe Storage Drive

1. Log in to Oracle Solaris that is running on the server.
2. To find the NVMe drive slot number, type:

# hotplug list –lc
This command produces output similar to the following for each of the NVMe drives installed
in the server:
Connection State Description Path
---------------------------------------------------------------------------------------
Slot100 ENABLED PCIe-Native /pci@13,0/pci8086,2030@0/pci111d,80b5@0/pci111d,80b5@5
3. To prepare the NVMe drive for removal, that is, to detach the device driver and
power off the drive slot, type the following commands:
# hotplug poweroff Slot100
The following output appears for the NVMe drive that has been unmounted:

Remove an NVMe Storage Drive
---------------------------------------------------------------------------------------
Slot100 PRESENT PCIe-Native /pci@13,0/pci8086,2030@0/pci111d,80b5@0/pci111d,80b5@5
4. Verify that the OK to Remove indicator (LED) on the NVMe storage drive is lit.
Perform this procedure to physically remove an NVMe storage drive from the server.
1. Identify the physical location of the NVMe drive that you want to remove.
2. Verify that the OK to Remove indicator (LED) on the NVMe storage drive is lit.
3. On the drive that you plan to remove, push the latch release button to open the
drive latch.
4. Grasp the latch and pull the drive out of the drive slot.
See “Remove a Storage Drive” on page 67.

■ If you are replacing the drive, continue to “Install an NVMe Storage Drive” on page 73.
the drive.
Verify Removal of an NVMe Storage Drive

To verify that the NVMe drive has been removed, type:
The following output appears for the NVMe drive that you removed:
---------------------------------------------------------------------------------------
Slot100 EMPTY PCIe-Native /pci@13,0/pci8086,2030@0/pci111d,80b5@0/pci111d,80b5@5

Install an NVMe Storage Drive
Perform this procedure to physically install an NVMe storage drive into the server.
Note - After you physically remove an NVMe storage drive from the server, wait at least 10
seconds before installing a replacement drive.
antistatic mat.

4. Slide the drive into the slot until the drive is fully seated.
See “Install a Storage Drive” on page 70.
5. Close the drive latch to lock the drive in place.

Power On an NVMe Storage Drive and Attach a

Device Driver
1. Type: # hotplug enable Slot100
2. Type: # hotplug list –lc

The following status is displayed for the NVMe storage drive.

---------------------------------------------------------------------------------------
Slot100 Enabled PCIe-Native /pci@13,0/pci8086,2030@0/pci111d,80b5@0/pci111d,80b5@5
3. To check the NVMe drive health, firmware level, temperature, get error log,
SMART data, security erase, low level format, and other data, type:
# nvmeadm list

Removing and Replacing an NVMe Storage Drive Using Oracle Linux
Related Information

Oracle Linux
that is running the Oracle Linux operating system.
■ “Unmount an NVMe Storage Drive” on page 74

■ “Verify Removal of an NVMe Storage Drive” on page 77
■ “Power On an NVMe Storage Drive and Attach a Device Driver” on page 78
■ “Verify Operation of an NVMe Storage Drive” on page 78

1. Log in to Oracle Linux that is running on the server.
2. Remove the NVMe storage device path.
a. To find the PCIe addresses (Bus Device Function), type:

# find /sys/devices |egrep ‘nvme[0-9][0-9]?$’
This commands returns output similar to the following:
/sys/devices/pci0000:80/0000:80:03.0/0000:b0:00.0/0000:b1:04.0/0000:b2:00.0/misc/
nvme0
/sys/devices/pci0000:80/0000:80:03.0/0000:b0:00.0/0000:b1:05.0/0000:b4:00.0/misc/
nvme1
In the above listing the PCIe addresses are highlighted in bold text.

b. To obtain the slot number (APIC ID) for the bus address, type the following
command to list all of the PCIe slot numbers and the corresponding bus
addresses:
# egrep –H ‘.*’ /sys/bus/pci/slots/*/address
/sys/bus/pci/slots/10/address:0000:b8:00
/sys/bus/pci/slots/11/address:0000:b6:00
/sys/bus/pci/slots/12/address:0000:b2:00 (instance nvme0, pcie slot 12, drive
label nvme2)
/sys/bus/pci/slots/13/address:0000:b4:00 (instance nvme1, pcie slot 13, drive
label nvme3)
In the above output, the bus addresses for the corresponding NVMe instances are
highlighted in bold text.
Note - In the above output, notice that the instance names for the NVMe drives do not
correspond to the NVMe drive labels on the front of the server, that is, pci/slots/12/address:
0000:b2:00 corresponds to instance nvme0; however, on the front of the server, this drive is
labeled NVMe2. For a table that shows the relationship between the pci/slot# and the NVMe
storage drive label on the front of the server, see “Server Operating System Names for the
NVMe Storage Drives” on page 44.
c. Disconnect all users of the NVMe drive and back up the NVMe drive data as
needed.
i. Use the umount command to unmount any file systems that are mounted
on the device.
ii. Remove the device from any multiple device (md) and Logical Volume
Manager (LVM) volume using it.
If the device is a member of an LVM Volume group, then it might be necessary
to move data off the device using the pvmove command, then use the vgreduce
command to remove the physical volume, and (optionally) pvremove to remove the
LVM metadata from the disk.
iii. If the device uses multipathing, run multipath -l and note all the paths
to the device. Then, remove the multipathed device using the multipath
-f device command.

iv. Run the blockdev --flushbufs device command to flush any outstanding
I/O to all paths to the device.
3. To prepare the NVMe drive for removal, that is, to detach the NVMe device driver
and power off the NVMe drive slot, type:
# echo 0 > /sys/bus/pci/slots/$slot/power
Where $slot is the slot number obtained in step Step 2b above.
4. Verify that the OK to Remove indicator (LED) on the NVMe drive is lit.
1. Identify the location of the NVMe drive that you want to remove.
2. Verify that the OK to Remove indicator (LED) on the NVMe drive is lit.
3. On the NVMe drive you plan to remove, push the latch release button to open the
drive latch.
“Remove a Storage Drive” on page 67.
■ If you are replacing the drive, continue to “Verify Removal of an NVMe Storage
Drive” on page 77.
the drive.


1. To check the NVMe drive enumeration to verify that the NVMe drive has been
removed, type:
# lspci -nnd :0a54
2. View the command output and verify that the entry for the slot number that was
disabled no longer appears.
86:00.0 Non-Volatile memory controller [0108]: Intel Corporation Device [8086:0a54]

8d:00.0 Non-Volatile memory controller [0108]: Intel Corporation Device [8086:0a54]
d9:00.0 Non-Volatile memory controller [0108]: Intel Corporation Device [8086:0a54]
e0:00.0 Non-Volatile memory controller [0108]: Intel Corporation Device [8086:0a54]
After you physically remove an NVMe drive from the server, wait at least 10 seconds before
installing a replacement drive.
antistatic mat.

5. Close the drive latch to lock the drive in place [2].


Power On an NVMe Storage Drive and Attach a Device Driver
Power On an NVMe Storage Drive and Attach a

Device Driver
To power on the slot and attach the device driver, type:
# echo 1 /sys/bus/pci/slots/$slot/power
Where $slot is the slot number for the NVMe storage drive.
Verify Operation of an NVMe Storage Drive

To verify that an NVMe drive is operating properly, do one of the following:
■ Check the /var/log/messages log file.

■ Type: # ls -l /dev/nvme*
Related Information


Microsoft Windows Server
that is running the Microsoft Windows Server operating system.
Note - NVMe storage drive hot plug is not supported for an Oracle Server X7-2 running
Microsoft Windows Server. The system must be powered down before removing and replacing
an NVMe storage drive.



1. Power down the server that contains the storage drive to be removed.
2. On the NVMe drive you plan to remove, push the latch release button to open the
drive latch.

■ If you are replacing the drive, continue to “Install an NVMe Storage Drive” on page 79.
the drive.

antistatic mat.

5. Close the drive latch to lock the drive in place.

6. Power on the server.

See “Power On the Server” on page 216.
Related Information

Servicing Fan Modules (CRU)
This section describes how to service fan modules. Fan modules are customer-replaceable units
(CRUs) that do not require you to power off the server. For more information about CRUs, see
“Illustrated Parts Breakdown” on page 19 and “Customer-Replaceable Units” on page 21.
The fan modules are located in the front of the server. See the following procedures:
■ “Remove a Fan Module” on page 81
■ “Install a Fan Module” on page 84
Related Information
Remove a Fan Module
You do not have to power off the server to service the fan modules.
You should not begin this procedure unless you have a replacement fan and you are ready to
install it right away.
Caution - When removing and replacing a fan module in the Oracle Server X7-2, you must
complete the entire procedure within 20 seconds to maintain adequate cooling within the
system. Remove and replace only one fan module at a time. Ensure that you have obtained the
replacement fan module and that is it is ready for installation before starting the replacement
procedure. Each fan module contains two fans, with two fan motors per fan. The four fan
motors provide separate tachometer signals so that the fan module reports four tach signals to
Oracle ILOM. Even if only one fan motor is faulted within the fan module, the Oracle ILOM
service processor detects that four fan motors have failed to spin while the fan module is
removed. If the fan module is not replaced within 20 seconds of removal, Oracle ILOM will
take the protective action to shut down the system to prevent thermal damage to the system.
1. Extend the server to the maintenance position.
Servicing Fan Modules (CRU) 81

Remove a Fan Module
2. To access the fan modules, remove the server top cover.

See “Remove the Server Top Cover” on page 63.
3. Identify the faulty fan module.

Each fan module has a fan status indicator (LED) that is located next to the module. If the LED
is amber, the fan has failed. The location of the fan status LED is shown in the following figure.
LED Color and State Meaning

Amber – The fan module is faulty. The front Top Fan LED and the front and back panel Fault-Service Required
LEDs are also lit if the system detects a fan module fault.
4. Remove the faulty fan module.
a. Using your thumb and forefinger, grasp the fan module in the finger
recesses located in the plastic between the fans.
b. Lift the fan module straight up and out of the chassis.

Remove a Fan Module
Caution - When removing a fan module, do not rock it back and forth. Rocking a fan module
can cause damage to the motherboard connectors.
5. Set the fan module aside.
Caution - Do not service any other components in the fan compartment unless the system is
shut down and the power cords are removed.
6. Consider your next step:
■ If you removed the fan assembly as part of another procedure, return to that procedure.
■ Otherwise, continue to “Install a Fan Module” on page 84.
Related Information
■ “Install a Fan Module” on page 84

Install a Fan Module

1. Remove the replacement fan module from its packaging and place it on an
antistatic mat.
2. With the server top cover removed, position the replacement fan module into the
server.
The fan modules are keyed to ensure that they are installed in the correct orientation.
3. Press down on the fan module and apply firm pressure to fully seat the fan
module.
4. Verify that the fan module status indicator (LED) that aligns with the replaced fan
module is extinguished.
5. Install the server top cover.

See “Install the Server Top Cover” on page 212.
6. Verify that the Top Fan Fault LED on the front of the server and the Fault-Service
Required LEDs on the front and back of the server are extinguished.
See “Troubleshooting Using the Server Front and Back Panel Status Indicators” on page 28 for
more information about identifying and interpreting system indicators.

7. Consider your next step:

■ If you installed the fan module as part of another procedure, return to that procedure.
■ Otherwise, return the server to operation. See “Returning the Server to
Operation” on page 211.
Related Information
■ “Remove a Fan Module” on page 81

Servicing Power Supplies (CRU)
This section describes how to service power supplies. Power supplies are customer-replaceable
units (CRUs) that do not require you to power off the server. For more information about CRUs,
see “Illustrated Parts Breakdown” on page 19 and “Customer-Replaceable Units” on page 21.
The power supplies are located at the back of the server. See the following procedures:
■ “Power Supply Overview” on page 87
■ “Remove a Power Supply” on page 88
■ “Install a Power Supply” on page 90
Power Supply Overview

The server's redundant power supplies support concurrent maintenance, which enables you to
remove and replace a power supply without shutting down the server, provided that the other
power supply is online and working.
The server supports model A266 (1200 watt) power supplies. The A266 power supply unit
(PSU) provides conversion from the AC lines to the system, accepting ranges from 100-240
volts AC (VAC). These PSUs are designed to be hot-pluggable, and in most cases will provide
fully redundant “1+1” power, allowing the system to suffer the loss of a PSU or an AC feed
with no loss to system availability.
In maximally configured systems, it is possible that the worst-case power consumption of the
system could exceed the capacity of a single PSU. The PSUs provide an over-subscription
mode, which allows the system to operate with fault-tolerance even with modest excursions
beyond the rated capacity of a single PSU. This over-subscription support is accomplished
using hardware signaling between the PSU and motherboard circuitry, which can force the
system to throttle processor (CPU) and memory power in the event that a PSU is lost. The
resulting power savings will be enough to allow the system to continue to run (in a lower-
performance state) until the power problem is resolved.
The following status indicators (LEDs) are lit when a power supply fault is detected:
Servicing Power Supplies (CRU) 87

Remove a Power Supply
■ Front and back Fault-Service Required LEDs

■ Amber Fault-Service Required LED on the faulty power supply
■ Rear Power Supply Fault-Service Required LED located on the server front panel
For more information, see “Power Supply Status Indicators” on page 31.
If a power supply fails and you do not have a replacement available, leave the failed power
supply installed to ensure proper airflow in the server.
Related Information

1. Prepare the system for power supply removal.
2. Identify which power supply requires replacement.
Callout Description
1 Power supply 0

Callout Description
2 Power supply 1
A lit amber Fault-Service Required LED on a power supply indicates that a failure was
detected. You can also use the Oracle ILOM show faulty command at the Oracle ILOM
command line prompt (->) to identify a power supply failure.
Alternatively, to list all known faults in the server, log in to the Oracle Solaris OS and issue
the fmadm faulty command, or log in to the Oracle ILOM service processor from the Oracle
ILOM Fault Management Shell and issue the fmadm faulty command. For more information
about how to use the Oracle ILOM Fault Management Shell and supported commands, refer to
the Oracle ILOM User's Guide for System Monitoring and Diagnostics Firmware Release 4.0.x
in the Oracle Integrated Lights Out Manager (ILOM) 4.0 Documentation Library at https://
www.oracle.com/goto/ilom/docs.
Note - The fans of a failed power supply might still be spinning when the system is powered on.
You can remove a power supply while the fans are still spinning.
3. Gain access to the rear of the server where the failed power supply is located.
4. If the cable management arm (CMA) is installed, disconnect both CMA left-side
connectors and move the CMA out of the way.
Refer to “Remove the Cable Management Arm” in Oracle Servers X7-2 and X7-2L Installation
Guide.
Caution - When disconnecting the CMA left-side connectors, use your arm to support the
CMA so that it does not hang down under its own weight and stress the right-side connectors;
otherwise, the CMA might be damaged. You must continue to support the CMA until you have
reconnected both of the left-side connectors.
5. Disconnect the power cord from the failed power supply.

Install a Power Supply
6. Grasp the power supply handle and push the power supply latch to the left [1].
7. Pull the power supply out of the chassis [2].
Caution - Whenever you remove a power supply, you should replace it with another power
supply; otherwise, the server might overheat due to improper airflow.
8. Continue to “Install a Power Supply” on page 90.
Related Information
■ “Install a Power Supply” on page 90
Caution - Always replace a failed power supply with a power supply of the same type (model).
1. Remove the replacement power supply from its packaging and place it on an
antistatic mat.
2. Align the replacement power supply with the empty power supply slot [1].

3. Slide the power supply into the bay until it is fully seated [2].
You will hear an audible click when the power supply fully seats.
4. Reconnect the power cord to the power supply.
5. Verify that the amber Fault-Service Required LED on the replaced power supply
and the Fault-Service Required LEDs on the front and back panels of the server
are not lit.
Note - After you have replaced Power Supply 0, you must reset the Oracle ILOM service
processor (SP) to propagate the key identity properties (KIP) data to the new power supply. For
instructions on resetting the SP, refer to the Oracle Integrated Lights Out Manager (ILOM) 4.0
Configuration and Maintenance Guide Firmware Release 4.0.x at https://www.oracle.com/
goto/ilom/docs. Power Supply 1 does not contain KIP data, and therefore does not require an
SP reset after replacement.
6. If you disconnected the two CMA left-side connectors, reconnect the

connectors.
Refer to “Install the Cable Management Arm (Optional)” in Oracle Servers X7-2 and X7-2L
Installation Guide.
Related Information


■ “Remove a Power Supply” on page 88

Servicing an Internal USB Flash Drive (CRU)
This section describes how to service a USB flash drive. The USB flash drive is a customer-
replaceable unit (CRU) that requires you to power off the server. For more information
about CRUs, see “Illustrated Parts Breakdown” on page 19 and “Customer-Replaceable
Units” on page 21.
Caution - These procedures require that you handle components that are sensitive to static
discharge. This sensitivity can cause the component to fail. To avoid damage, ensure that you
follow antistatic practices as described in “Electrostatic Discharge Safety” on page 50.
Caution - Ensure that all power is removed from the server before removing or installing a
flash drive or damage to the drive might occur. You must disconnect all power cables from the
system before performing these procedures.
This section covers the following procedures:

■ “Remove an Internal USB Flash Drive” on page 93
■ “Install an Internal USB Flash Drive” on page 94
Related Information
■ “USB Ports” on page 223
Remove an Internal USB Flash Drive
The server can be equipped with one internal USB flash drive.
1. Prepare the server for service.
a. Power off the server, and disconnect the power cords from the power
supplies.
Servicing an Internal USB Flash Drive (CRU) 93

Install an Internal USB Flash Drive
b. Extend the server to the maintenance position.

c. Attach an antistatic wrist strap to your wrist and then to a metal area on the
chassis.
d. Remove the server top cover.

2. Grasp the USB flash drive and pull it out of the internal USB port.
Related Information
■ “Remove an Internal USB Flash Drive” on page 93
1. Unpack the replacement USB flash drive.

2. Insert the USB flash drive into the internal USB port.
3. Return the server to operation.
a. Install the server top cover.

b. Return the server to the normal rack position.

See “Return the Server to the Normal Rack Position” on page 214.
c. Reconnect the power cords to the server power supplies and reconnect the
data cables.
See “Reconnect Data Cables and Power Cords” on page 216.
d. Power on the server.

e. Verify that the power supply AC OK LED is lit.
Related Information
■ “Install an Internal USB Flash Drive” on page 94
Servicing an Internal USB Flash Drive (CRU) 95

Servicing the DIMMs (CRU)
This section describes how to service memory modules (DIMMs). DIMMs are customer-
replaceable units (CRUs) that require you to power off the server. For more information
The Oracle Server X7-2 supports a variety of DIMM configurations that can include quad-rank
(QR) and dual-rank (DR) DIMMs.
Caution - These procedures require that you handle components that are sensitive to
electrostatic discharge. This sensitivity can cause the components to fail. To avoid
damage, ensure that you follow antistatic practices as described in “Electrostatic Discharge
Caution - Ensure that all power is removed from the server before removing or installing
DIMMs, or damage to the DIMMs might occur. You must disconnect all power cables from the
system before performing these procedures.
The following topics and procedures provide information to assist you when replacing a DIMM
or upgrading DIMMs:
■ “DIMM and Processor Physical Layout” on page 98
■ “DIMM Population Scenarios” on page 99
■ “DIMM Population Rules” on page 100
■ “Populating DIMMs for Optimal System Performance” on page 101
■ “Populating DIMMs in Single-Processor Systems for Optimal System
Performance” on page 101
■ “Populating DIMMs in Dual-Processor Systems for Optimal System
■ “DIMM Operating Speeds” on page 104
■ “DIMM Rank Classification Labels” on page 104
■ “Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of Failed
DIMMs” on page 105
Servicing the DIMMs (CRU) 97

DIMM and Processor Physical Layout
■ “Using the Server Fault Remind Button” on page 105

■ “Identify and Remove a DIMM” on page 106
■ “Install a DIMM” on page 108
Related Information
■ “Servicing Processors (FRU)” on page 137
DIMM and Processor Physical Layout
The physical layout of the DIMMs and processor(s) is shown in the following figure. When
viewing the server from the front, processor 0 (P0) is on the left.
Each processor, P0 and P1, has twelve DIMM slots organized into six memory channels. Each
channel contains two DIMM slots: a white DIMM slot (channel slot 0) and a black DIMM slot
(channel slot 1).
Memory Channels DIMM Slot 0 (White) DIMM Slot 1 (Black)

A D6 D7
B D8 D9
C D10 D11
D D5 D4
E D3 D2
F D1 D0

DIMM Population Scenarios
Note - In single-processor systems, the DIMM slots associated with processor 1 (P1) are
nonfunctional and should not be populated with DIMMs.
Related Information
■ “DIMM Population Scenarios” on page 99
■ “DIMM Operating Speeds” on page 104
■ “DIMM Rank Classification Labels” on page 104
■ “Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of Failed
DIMMs” on page 105
DIMM Population Scenarios

There are two scenarios in which you are required to populate DIMMs:
■ A DIMM fails and needs to be replaced.
In this scenario, you can use the Fault Remind button to determine the failed DIMM, then
remove the failed DIMM and replace it. To ensure that system performance is maintained,

DIMM Population Rules
you must replace the failed DIMM with a DIMM of the same size (in gigabytes) and type
(quad-rank or dual-rank). In this scenario, you should not change the DIMM configuration.
■ You have purchased new DIMMs and you want to use them to upgrade the server's memory.
In this scenario, you should adhere to DIMM population rules and follow the recommended
DIMM population order for optimal system performance.
Related Information

■ “Using the Server Fault Remind Button” on page 105
DIMM Population Rules
The population rules for adding DIMMs to the server are as follows:
■ The server supports 64-GB quad-rank (QR) Load-Reduced DIMMs (LRDIMMs) and 32-
GB dual-rank (DR) and 16-GB DR Registered DIMMs (RDIMMs).
■ Mixing of single-rank and dual-rank DIMMs is not supported.
■ Do not mix DIMM types in the server. For example, do not mix 64-GB LRDIMMs and 16-
GB or 32-GB RDIMMs in the same server. If the server has 64-GB LRDIMMs installed,
you cannot install 16-GB or 32-GB RDIMMs and vice versa.
■ If you are installing a mix of RDIMM sizes (for example, 16-GB and 32-GB), install the
larger size RDIMMs first, then the smaller RDIMMs, until all of the RDIMMs are installed.
■ Each memory channel is composed of a black slot (channel slot 0) and a white slot (channel
slot 1). Populate the black slot first, and then populate the white slot.
Note - The black slot for each channel must be populated first because it is considered
furthest away from the processor.
■ The server supports either one DIMM per channel (1DPC) or two DIMMs per channel
(2DPC).
■ The server operates properly with a minimum of one DIMM installed per processor.

Populating DIMMs for Optimal System Performance
Populating DIMMs for Optimal System Performance
Optimal performance is generally achieved by populating the DIMMs so that the memory is
symmetrical, or balanced. Symmetry is achieved by adhering to the following guidelines:
■ In single-processor systems, populate DIMMs of the same size in multiples of six.

■ In dual-processor systems, populate DIMMs of the same size in multiples of twelve.
■ Populate the DIMM slots in the order described in the following sections.
The following sections provide an example of how to populate the DIMM slots to achieve
optimal system performance.
Note - Not all possible configurations are shown here.
■ “Populating DIMMs in Single-Processor Systems for Optimal System

■ “Populating DIMMs in Dual-Processor Systems for Optimal System
Populating DIMMs in Single-Processor Systems for Optimal

System Performance
In single-processor systems, install DIMMs only into DIMM slots associated with processor 0
(P0). Starting with slot P0 D7, first fill the black slots, and then fill the white slots, as shown in
the following figure.

Populating DIMMs in Single-Processor Systems for Optimal System Performance
The following table describes the proper order in which to populate DIMMs in a single-
processor system using the numbered callouts in the above figure, and the DIMM slot labels
(D0 through D11).
Population Order Processor/DIMM Slot

Populate black slots first in the following order: 1. P0/D7
2. P0/D4
3. P0/D9
4. P0/D2
5. P0/D11
6. P0/D0
After black slots have been populated, populate white 1. P0/D6
slots in the following order: 2. P0/D5
3. P0/D8
4. P0/D3
5. P0/D10
6. P0/D1

Populating DIMMs in Dual-Processor Systems for Optimal System Performance
Populating DIMMs in Dual-Processor Systems for Optimal

System Performance
In dual-processor systems, populate DIMMs into DIMM slots starting with processor 0 (P0)
D7, then, alternating between slots associated with processor 0 (P0) and matching slots for
processor 1 (P1). Fill the black slots, and then the white slots, as shown in the following figure.
The following table describes the proper order in which to install DIMMs in a dual-processor
system using the numbered callouts in the above figure, and the DIMM slot labels (D0 through
D11).

Populate black slots first in the following order: 1. P0/D7
2. P1/D7
3. P0/D4
4. P1/D4
5. P0/D9
6. P0/D2
7. P1/D9
8. P1/D2
9. P0/D11
10. P0/D0

DIMM Operating Speeds

11. P1/D11
12. P1/D0
After black slots have been populated, populate white 1. P0/D6
slots in the following order: 2. P1/D6
3. P0/D5
4. P1/D5
5. P0/D8
6. P0/D3
7. P1/D8
8. P1/D3
9. P0/D10
10. P0/D1
11. P1/D10
12. P1/D01
DIMM Operating Speeds
The maximum supported memory speed is 2667 MT/s. However, not all system configurations
will support operation at this speed. The maximum attainable memory speed is limited by the
maximum speed supported by the specific type of processor. All memory installed in the system
operates at the same speed, or frequency.
DIMM Rank Classification Labels
DIMMs come in a variety of ranks: dual or quad. Each DIMM is shipped with a label
identifying its rank classification. The following table identifies the label corresponding to each
DIMM rank classification:
TABLE 1 DIMM Rank Classification Labels
Rank Classification Label

Quad-rank LRDIMM 4Rx4
Dual-rank RDIMM 2Rx4

Inconsistencies Between DIMM Fault Indicators and the BIOS Isolation of Failed DIMMs
Inconsistencies Between DIMM Fault Indicators and the

BIOS Isolation of Failed DIMMs
When a single DIMM is marked as failed by Oracle ILOM (for example, fault.memory.
intel.dimm.training-failed is listed in the service processor Oracle ILOM event log), BIOS
might disable the entire memory channel that contains the failed DIMM, up to two DIMMs. As
a result, none of the memory installed in the disabled channel will be available to the operating
system. However, when the Fault Remind button is pressed, only the fault status indicator
(LED) associated with the failed DIMM lights. The fault LEDs for the other DIMMs in the
memory channel remain off. Therefore, you can correctly identify the failed DIMM using the lit
LED.
Using the Server Fault Remind Button
When the server Fault Remind button [1] is pressed, an LED located next to the Fault Remind
button lights green to indicate that there is sufficient voltage present in the fault remind circuit
to light any fault LEDs that were lit due to a component failure. If this LED does not light when
you press the Fault Remind button, it is likely that the capacitor powering the fault remind
circuit has lost its charge. This can happen if the Fault Remind button is pressed for several
minutes with fault LEDs lit or if power has been removed from the server for more than 15
minutes.
The following figure shows the location of the Fault Remind button.

Identify and Remove a DIMM
a. Power off the server, and disconnect the power cords from the power
supplies.

chassis.

2. Identify and note the location of the failed DIMM by pressing the Fault Remind
button on the motherboard.

See “Using the Server Fault Remind Button” on page 105.

Failed DIMMs are identified with a corresponding amber LED on the motherboard.
■ If the DIMM Fault LED is off, then the DIMM is operating properly.
■ If the DIMM Fault LED is on (amber), then the DIMM is failed and should be replaced [1].
3. To remove the failed DIMM do the following:
a. Rotate both DIMM slot ejectors outward as far as they will go.
The DIMM is partially ejected from the slot.

Install a DIMM
b. Carefully lift the DIMM straight up to remove it from the slot.
4. Replace each failed DIMM with either another DIMM of the same rank size (quad-
rank or dual-rank) or leave the slot empty.
For DIMM replacement instructions, see “Install a DIMM” on page 108.
Related Information
Install a DIMM
1. Unpack the replacement DIMM and place it on an antistatic mat.
2. Ensure that the replacement DIMM matches the size, type, and rank of the DIMM
it is replacing.
You must not replace a dual-rank DIMM with a quad-rank DIMM and vice versa. If you violate
this rule, the performance of the server might be adversely affected. For DIMM slot population
rules, see “DIMM Population Rules” on page 100.

Install a DIMM
3. Install a DIMM.
a. Ensure that the ejector tabs are in the open position.
b. Align the notch in the replacement DIMM with the connector key in the
connector slot.
The notch ensures that the DIMM is oriented correctly.
c. Push the DIMM into the connector slot until the ejector tabs lock the DIMM in
place.
If the DIMM does not easily seat into the connector slot, verify that the notch in the DIMM
is aligned with the connector key in the connector slot. If the notch is not aligned, damage
to the DIMM might occur.
4. Repeat Step 3 until all replacement DIMMs are installed.



Install a DIMM
data cables.

6. (Optional) Use Oracle ILOM to clear server DIMM faults.

DIMM faults are automatically cleared after a new DIMM has been installed. If you need to
manually clear DIMM faults, refer to the Oracle Integrated Lights Out Manager (ILOM) 4.0
Note - If you want to move a failed DIMM to a new DIMM slot or re-seat a DIMM for
troubleshooting, you must first manually clear the associated DIMM fault. Otherwise, the
DIMM fault might follow the DIMM to the new slot location or reoccur on the current slot
location, causing a false DIMM fault condition.
Related Information

Servicing PCIe Risers (CRU)
This section describes how to service PCIe risers. PCIe risers are customer-replaceable units
(CRUs) that require you to power off the server. For more information about CRUs, see
PCIe cards in all slots are installed on vertical risers. You must remove the associated riser to
remove and replace a PCIe card. You must remove all three PCIe risers when replacing the
motherboard.
Caution - Ensure that all power is removed from the server before removing or installing PCIe
risers, or damage to the PCIe cards installed in the risers might occur. You must disconnect all
power cables from the system before performing these procedures.
The following sections provide information to assist you in servicing PCIe risers:
■ “PCIe Riser Location and Differences” on page 112

■ “Remove a PCIe Riser From PCIe Slot 1 or 2” on page 113
■ “Install a PCIe Riser Into PCIe Slot 1 or 2” on page 114
■ “Remove the PCIe Riser From PCIe Slots 3 and 4” on page 116
■ “Install the PCIe Riser Into PCIe Slots 3 and 4” on page 118
Related Information
■ “Servicing PCIe Cards (CRU)” on page 121
Servicing PCIe Risers (CRU) 111

PCIe Riser Location and Differences
PCIe Riser Location and Differences
The PCIe riser that installs in PCIe slots 3 and 4 is different than the risers in PCIe slots 1 and
2. The riser for slots 3 and 4 supports an M.2 mezzanine and two PCIe cards: a standard PCIe
card and the internal HBA card. Do not attempt to install the PCIe riser for PCIe slots 3 and 4 in
slots 1 or 2, and vice versa.
Callout Description
1 PCIe riser with installed
PCIe card in slot 1 (This
slot is nonfunctional in
single-processor systems.)
2 PCIe riser with installed
PCIe card in slot 2
3 PCIe riser with M.2
mezzanine and installed
cards (2) in slots 3 and 4
(the internal HBA card is
installed in slot 4 of this
riser.)

Remove a PCIe Riser From PCIe Slot 1 or 2
Callout Description
Note - This riser is different
from the risers in slots 1 and
2.
Related Information
■ “PCIe Slot Characteristics” on page 122
Remove a PCIe Riser From PCIe Slot 1 or 2
a. Power off the server and disconnect the power cords from the power
supplies.

chassis.

2. Select the PCIe riser that you want to remove.

See “PCIe Slot Characteristics” on page 122.
3. If a PCIe card is installed in the riser, disconnect any external cables from the
card.

Install a PCIe Riser Into PCIe Slot 1 or 2
4. Lift the green-tabbed latch on the rear of the server chassis next to the
applicable PCIe slot to release the rear bracket on the PCIe card [1].
Note - If the riser does not have a PCIe card installed, then lift the latch to release the PCIe slot
filler panel.
5. Lift the green-tabbed riser release lever on the PCIe riser with one hand and use
your other hand to remove the riser from the motherboard connector [1, 2].
6. If there is a PCIe card installed in the riser, place the riser on an antistatic mat
and note the slot in which the PCIe riser was originally installed; otherwise, set
the PCIe riser aside.
Related Information
■ “Install a PCIe Riser Into PCIe Slot 1 or 2” on page 114
■ “Install a PCIe Card in PCIe Slot 1 or 2” on page 123
Note - The PCIe riser in slots 3 and 4 is different than the PCIe risers in slots 1 and 2. Do not
attempt to install a PCIe riser from slot 1 or 2 into PCIe slots 3 and 4 and vice versa.
1. Determine into which slot you will install the PCIe riser.
2. Retrieve the PCIe riser and any PCIe cards attached to it.

3. Raise the green-tabbed release lever on the PCIe riser to the open (up) position
[1].
4. Gently press the riser into the motherboard connector until it is seated, and
then press the green-tabbed release lever on the PCIe riser to the closed (down)
position [1, 2].
5. Close the green-tabbed latch on the rear of the server chassis next to the
applicable PCIe slot to secure the rear bracket on the PCIe card to the server
chassis [2].
Note - If the riser does not have a PCIe card installed, install a PCIe slot filler panel and close
the green-tabbed latch to secure the filler panel.
6. If there were any external cables connected to the PCIe card, reconnect them.


data cables.

Remove the PCIe Riser From PCIe Slots 3 and 4
e. Verify that the System OK status indicator is steady on.
8. Use Oracle ILOM to clear the server PCIe riser fault.

If the PCIe riser fault message in Oracle ILOM is not cleared under Open Problems, you
must manually clear the fault in Oracle ILOM. For instructions for manually clearing a
PCIe riser fault, see the procedure "Clear Faults for Undetected Replaced or Repaired
Hardware Components" in the Oracle ILOM User's Guide for System Monitoring and
Diagnostics Firmware Release 4.0.x in the Oracle Integrated Lights Out Manager (ILOM) 4.0
Related Information
■ “Remove a PCIe Riser From PCIe Slot 1 or 2” on page 113
■ “Remove a PCIe Card From PCIe Slot 1 or 2” on page 122
Note - This PCIe riser is actually installed in PCIe slot 3, but it supports an M.2 mezzanine and
up to two PCIe cards. The upper slot, referred to as slot 3, can be used for any supported PCIe
card, and, therefore, is optionally populated. The lower slot, referred to as slot 4, is dedicated
to the internal HBA card, and, therefore is always populated. The internal HBA card is a field
replaceable unit (FRU). For instructions for servicing the internal HBA card, see “Servicing the
Internal HBA Card and HBA Super Capacitor (FRU)” on page 169.
supplies.
See “Powering Down the Server” on page 53

chassis.


2. If there is a PCIe card installed in PCIe slot 3, disconnect any external or internal
cables.
Note - Do not disconnect the SAS cables from the internal host bus adapter card in slot 4 until
after you have removed the riser from the server.
3. Open the green-tabbed latch located on the rear of the server chassis next to
PCIe slot 3 to release the rear bracket on the PCIe card [1].
Note - If the riser does not have a PCIe card installed in slot 3, then lift the latch to release the
PCIe slot 3 filler panel.
4. To release the riser from the motherboard connector, lift the green-tabbed
release lever on the PCIe riser to the open position [1].
5. Grasp the riser with both hands and remove it from the server [2].
6. Disconnect the M.2 SATA cable between the PCIe riser and motherboard SATA
connector.
7. Disconnect the SAS cables from the internal HBA card installed in PCIe slot 4.
8. Disconnect the super capacitor cable from the internal HBA card in slot 4.
9. Place the riser on an antistatic mat.

Install the PCIe Riser Into PCIe Slots 3 and 4
Related Information
■ “Install the PCIe Riser Into PCIe Slots 3 and 4” on page 118
■ “Install a PCIe Card in PCIe Slot 3” on page 125
Note - The PCIe riser in slots 3 and 4 is different than the PCIe risers in slots 1 and 2. Do not
attempt to install a PCIe riser from slot 1 or 2 into PCIe slots 3 and 4 and vice versa.
1. Retrieve the PCIe riser and any PCIe cards attached to it.
2. Reconnect the SAS cables and the super capacitor cable to the internal HBA
card in slot 4.
To ensure SAS cables are properly connected to the internal HBA card, see “Install the Internal
HBA Cables” on page 182.
3. Reconnect the M.2 SATA cable between the PCIe riser and the motherboard
SATA connector.
4. Raise the green-tabbed release lever on the PCIe riser to the open (up) position,
and then gently press the riser into the motherboard connector until it is seated
[1].
5. Ensure that the rear bracket on the internal HBA card in PCIe slot 4 is connected
to the slot in the server chassis side wall.
If the bracket is not connected, remove the riser and reposition it so that the rear bracket
connects to the side wall, and then gently press the riser into the motherboard connector.

6. Press the green-tabbed release lever on the PCIe riser to the closed (down)
position [2].
7. To secure the rear bracket on the PCIe card to the server, close the green-tabbed
latch on the rear of the server chassis [2].
Note - If the riser does not have a PCIe card installed in slot 3, install a PCIe slot filler panel
and close the green-tabbed latch to secure the PCIe slot filler panel.
8. If there is a PCIe card in PCIe slot 3, reconnect any external or internal cables.


c. Reconnect the power cord to the server power supply and the data cables.

e. Verify that the System OK status indicator is lit.
10. Use Oracle ILOM to clear the server PCIe riser fault.
must manually clear the fault in Oracle ILOM. For instructions for manually clearing a
PCIe riser fault, see the procedure "Clear Faults for Undetected Replaced or Repaired
Hardware Components" in the Oracle ILOM User's Guide for System Monitoring and
Diagnostics Firmware Release 4.0.x in the Oracle Integrated Lights Out Manager (ILOM) 4.0
Related Information
■ “Remove the PCIe Riser From PCIe Slots 3 and 4” on page 116
■ “Remove a PCIe Card From PCIe Slot 3” on page 124

Servicing PCIe Cards (CRU)
This section describes how to service PCIe cards. PCIe cards are customer-replaceable units
(CRUs) that require you to power off the server. For more information about CRUs, see
PCIe cards. You must disconnect all power cables from the system before performing these
procedures.
Note - For a complete list of supported PCIe cards, refer to the Oracle Server X7-2 Product
Notes at https://www.oracle.com/goto/x7-2/docs.
This section covers the following topics and procedures:
■ “PCIe Slot Characteristics” on page 122

■ “Remove a PCIe Card From PCIe Slot 1 or 2” on page 122
■ “Install a PCIe Card in PCIe Slot 1 or 2” on page 123
■ “Remove a PCIe Card From PCIe Slot 3” on page 124
■ “Install a PCIe Card in PCIe Slot 3” on page 125
Related Information
■ “Servicing PCIe Risers (CRU)” on page 111
Servicing PCIe Cards (CRU) 121

PCIe Slot Characteristics
PCIe Slot Characteristics
There are three external PCIe slots and one internal PCIe slot available in the Oracle Server
X7-2. The external slots support optional, standard PCIe cards and are numbered 1, 2, and 3
from left to right when you view the server from the rear. The internal slot, which installs on the
riser in PCIe slots 3 and 4, supports a required internal SAS controller HBA card. For a view
of the back panel that shows PCIe slot numbering, see “Back Panel Components and Cable
Connections” on page 18.
Note - All of the PCIe slots comply with the PCI Express 3.0 specification and can
accommodate 25 Watt PCIe cards.
The following table lists the characteristics and requirements of the PCIe slots.
Slot Supported PCIe Card Supported PCIe Specifications Slot Connector Width/PCI Express
Number Types Lanes
1 Low-profile cards only PCIe 1.0, PCIe 2.0, PCIe 3.0 x16 mechanical/x16 electrical
2 Low-profile cards only PCIe 1.0, PCIe 2.0, PCIe 3.0 x16 mechanical/x16 electrical
3 and 4 Low-profile cards only PCIe 1.0, PCIe 2.0, PCIe 3.0 x8 mechanical/x8 electrical
Related Information
Remove a PCIe Card From PCIe Slot 1 or 2
1. Remove the PCIe riser from the server.

See “Remove a PCIe Riser From PCIe Slot 1 or 2” on page 113.
2. Remove the PCIe card from the PCIe riser.

Install a PCIe Card in PCIe Slot 1 or 2
a. Hold the riser in one hand and use your other hand to carefully pull the PCIe
card connector out of the riser.
b. Disconnect the rear bracket that is attached to the PCIe card from the rear of
the PCIe riser.
3. Place the PCIe card on an antistatic mat.
Caution - Whenever you remove a PCIe card, you should replace it with another PCIe card
or a PCIe filler panel. Installing PCIe filler panels in vacant PCIe slots helps reduce the level
of electromagnetic interference (EMI) emitted by the server. See “Remove and Install Filler
Install a PCIe Card in PCIe Slot 1 or 2
1. Retrieve the PCIe card and riser you want to install.

Remove a PCIe Card From PCIe Slot 3
2. Insert the rear bracket that is attached to the PCIe card into the PCIe riser.
3. Hold the riser in one hand and use your other hand to carefully insert the PCIe
card connector into the riser.
4. Install the PCIe riser into the server.

See “Install a PCIe Riser Into PCIe Slot 1 or 2” on page 114.
Remove a PCIe Card From PCIe Slot 3

See “Remove the PCIe Riser From PCIe Slots 3 and 4” on page 116.
2. Remove the PCIe card from the riser.
a. Hold the riser in one hand and use your other hand to carefully remove the
PCIe card connector from the riser.

Install a PCIe Card in PCIe Slot 3
b. Disconnect the rear bracket attached to the PCIe card from the rear of the
PCIe riser.
3. Place the PCIe card on an antistatic mat.
Caution - Whenever you remove a PCIe card, you should replace it with another PCIe card
or a PCIe filler panel. Installing PCIe filler panels in vacant PCIe slots helps reduce the level
of electromagnetic interference (EMI) emitted by the server. See “Remove and Install Filler
1. Retrieve the PCIe card and riser you want to install.
2. Insert the rear bracket that is attached to the PCIe card into the PCIe riser.

3. Hold the riser in one hand and use your other hand to carefully insert the PCIe
card connector into the riser.
4. Install the PCIe riser.

See “Install the PCIe Riser Into PCIe Slots 3 and 4” on page 118.

Servicing the Internal M.2 Flash SSDs (CRU)
This section describes how to service M.2 flash solid-state drives (SSDs). M.2 flash SSDs
are customer-replaceable units (CRUs) that require you to power off the server. For more
information about CRUs, see “Illustrated Parts Breakdown” on page 19 and “Customer-
Replaceable Units” on page 21.
electrostatic discharge. This sensitivity can cause the component to fail. To avoid damage,
ensure that you follow antistatic practices as described in “Electrostatic Discharge
PCIe cards. You must disconnect all power cables from the system before performing these
procedures.
■ “Remove an M.2 Mezzanine” on page 127

■ “Install an M.2 Mezzanine” on page 129
■ “Remove an M.2 Flash SSD” on page 130
■ “Install an M.2 Flash SSD” on page 131
Related Information
■ “Servicing Storage Drives (CRU)” on page 65
Remove an M.2 Mezzanine

Servicing the Internal M.2 Flash SSDs (CRU) 127

Remove an M.2 Mezzanine
2. Remove any PCIe card in PCIe slot 3 and the internal HBA in PCIe slot 4.
See “Remove a PCIe Card From PCIe Slot 3” on page 124 and “Remove the Internal HBA
Card and HBA Super Capacitor” on page 170.
Note - You do not need to remove the data cables from the PCIe cards when servicing the M.2
mezzanine. Extract the PCIe cards (with cables attached) from the PCIe slots and set them
aside.
3. Using a T10 Torx screwdriver, remove the screws that secure the M.2 mezzanine
to the PCIe riser.
4. Lift and remove the M.2 mezzanine from the PCIe riser connector.
Place the M.2 mezzanine on an antistatic mat. If required, perform the procedures for removing
the M.2 flash SSDs from the mezzanine. See “Remove an M.2 Flash SSD” on page 130.
Related Information
■ “Install an M.2 Mezzanine” on page 129

Install an M.2 Mezzanine
Install an M.2 Mezzanine
1. Unpack the replacement M.2 mezzanine and place it on an antistatic mat.

If required, ensure that you have installed the M.2 flash SSDs on to the M.2 mezzanine before
installing the mezzanine on to the PCIe riser. See “Install an M.2 Flash SSD” on page 131.
2. Align the M.2 mezzanine with the connector and screw holes on the PCIe riser
and then insert the mezzanine into the connector.
3. Using a T10 Torx screwdriver, install the screws that secure the M.2 mezzanine
to the PCIe riser.
4. Install the internal HBA card in PCIe slot 4 and any PCIe card in PCIe slot 3.
See “Install the Internal HBA Card and HBA Super Capacitor” on page 173 and “Install a
PCIe Card in PCIe Slot 3” on page 125.


Remove an M.2 Flash SSD
Related Information
■ “Remove an M.2 Mezzanine” on page 127
Remove an M.2 Flash SSD
1. Perform the steps to remove the M.2 mezzanine containing the M.2 flash SSDs
from PCIe riser.
See “Remove an M.2 Mezzanine” on page 127. Place the M.2 mezzanine on an antistatic
mat.
2. Using your fingers, push the plastic retainer clip through the M.2 mezzanine to
release the M.2 flash SSD from the mezzanine. [1].
3. Remove the plastic retainer clip from the M.2 flash SSD.
4. Remove the M.2 flash SSD from the mezzanine [2].
a. Lift up on the end of the M.2 flash SSD where the plastic retainer clip was
removed by one-half to one inch.
b. Gently slide the M.2 flash SSD card rearward and out of the connector to
disengage the SSD contacts from the mezzanine socket.
Place the M.2 flash SSD on an antistatic mat.

Install an M.2 Flash SSD
5. Repeat Step 2 through Step 4 to remove the second M.2 flash SSD from the
opposite side of the M.2 mezzanine.
Related Information
■ “Install an M.2 Flash SSD” on page 131
Note - The M.2 mezzanine contains two M.2 flash SSD sockets (labeled SSD0 and SSD1). If
you are installing a single M.2 flash SSD on to the mezzanine, install the M.2 flash SSD into
socket SSD0.
1. Unpack the replacement M.2 flash SSD.
2. Install the M.2 flash SSD.
a. Align and then insert the plastic retainer clip into the slot on the M.2 flash
SSD.
b. Hold the M.2 flash SSD so that the end of the card containing the plastic
retainer clip is approximately one-half to one inch above the M.2 mezzanine
and the other end is adjacent to the riser SSD socket [1].
c. Gently slide the M.2 flash SSD forward and into the connector to engage the
flash SSD contacts with the M.2 mezzanine socket [2].

d. Using your fingers, push down on the end of the card containing the plastic
retainer clip until the M.2 flash SSD snaps into place on the mezzanine [2].
You will hear an audible click when the M.2 flash SSD is secured to the mezzanine.
3. Repeat Step 2 to install the second M.2 flash SSD on to the opposite side of the
M.2 mezzanine.
4. Perform the steps to install the M.2 mezzanine with the replacement M.2 flash
SSDs on to the PCIe riser.
See “Install an M.2 Mezzanine” on page 129.
Related Information
■ “Remove an M.2 Flash SSD” on page 130

Servicing the Battery (CRU)
This section describes how to service the system battery. The system battery is a customer-
replaceable unit (CRU) that requires you to power off the server. For more information
The real-time clock (RTC) battery maintains system time when the server is powered off and
a time server is unavailable. If the server fails to maintain the proper time when the system is
powered off and not connected to a network, replace the battery.
the battery. You must disconnect the power cables from the system before performing this
procedure.

■ “Remove the Battery” on page 133
■ “Install the Battery” on page 135
Related Information
Remove the Battery

Servicing the Battery (CRU) 133

Remove the Battery
supplies.

chassis.

2. To dislodge the battery from its retainer, use your finger to gently push the top
edge of the battery away from the retainer.

Install the Battery
Install the Battery

1. Unpack the replacement battery.
2. Press the new battery into the battery retainer.


data cables.

e. Verify that the System OK LED indicator is lit.
Note - If the service processor is configured to synchronize with a network time server using
the Network Time Protocol (NTP), the Oracle ILOM SP clock will be reset as soon as the
server is powered on and connected to the network; otherwise, proceed to the next step.
4. If the service processor is not configured to use NTP, do one of the following:
■ Reset the Oracle ILOM clock using the Oracle ILOM CLI or the web interface.
Refer to the Oracle Integrated Lights Out Manager (ILOM) 4.0 Documentation Library at
https://www.oracle.com/goto/ilom/docs.
■ Use the BIOS Setup Utility to reprogram the host clock.
Refer to the Oracle X7 Series Servers Administration Guide at https://www.oracle.com/
goto/x86admindiag/docs.
Servicing the Battery (CRU) 135

Servicing Processors (FRU)
The following section describes how to service processors. Processors are field-replaceable
units (FRUs). For more information about FRUs, see “Illustrated Parts Breakdown” on page 19
and “Field-Replaceable Units” on page 22.
Caution - Processors must be removed and replaced only by authorized Oracle Service
personnel.
Caution - Ensure that all power is removed from the server before removing or installing a
processor. You must disconnect the power cables from the system before performing these
procedures.
ensure that you follow electrostatic discharge safety measures and antistatic practices. See
“Electrostatic Discharge Safety” on page 50.
Note - On single-processor systems, processor socket 1 (P1) is shipped without a heatsink and
processor filler cover. To protect the delicate processor socket pins, do not remove the processor
cover that was installed on the motherboard.
This section covers the following topics:

■ “Identify and Remove a Processor” on page 138
■ “Install a Processor” on page 144
Related Information
Servicing Processors (FRU) 137

Identify and Remove a Processor
Caution - Be careful not to touch the processor socket pins. The processor socket pins are very
fragile. A light touch can bend the processor socket pins beyond repair.
Caution - Whenever you remove a processor, replace it with another processor and reinstall the
processor heatsink; otherwise, the server might overheat due to improper airflow. See “Install a
Processor” on page 144.
supplies.

c. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.

e. Lift the air baffles up and out of the server and set them aside.
2. Identify the location of the failed processor by pressing the Fault Remind button
on the motherboard I/O card.
Note - When you press the Fault Remind button, an LED located next to the Fault Remind
button lights green, indicates that there is sufficient voltage in the fault remind circuit to light
any fault LEDs that were lit due to a failure. If this LED fails to light when you press the Fault
Remind button, it is likely that the capacitor powering the fault remind circuit lost its charge.
This can happen if you press the Fault Remind button for a long time with fault LEDs lit, or if
power was removed from the server for more than 15 minutes.
The processor fault LED for the failed processor lights. The processor fault LEDs are located
next to the processors. See “Motherboard Status Indicators” on page 33.

■ If the processor fault LED is off, the processor is operating properly.

■ If the processor fault LED is on (amber), the processor has failed and must be replaced.
Callout Description
1 Fault Remind button
2 Fault Remind LED
3 Processor 0 fault LED
4 Processor 1 fault LED

3. Using a Torx T30 screwdriver, loosen the four captive nuts that secure the
processor-heatsink module to the socket: fully loosen nut 4, then 3, then 2, then
1 [1].
4. Lift the processor-heatsink module from the socket [2].

Always hold the processor-heatsink module along the axis of the fins to prevent damage.
5. Separate the processor from the heatsink.

a. Flip over the processor-heatsink module, place it on a flat surface, and

locate the thermal interface material (TIM) breaker slot.
b. While holding down the processor-heatsink module by the edges, insert a

flat blade screwdriver into the TIM breaker slot.

The blade of the screwdriver goes into the slot between the heatsink and processor carrier,
not between the processor and processor carrier.
c. Using a rocking motion, gently pry the corner of the processor carrier away
from the heatsink.

d. Remove the processor carrier (with processor still attached) from the
heatsink by prying or pinching the plastic latch tabs that attach the
processor to the heatsink.
Caution - A thin layer of thermal grease separates the heatsink and the processor. This grease
acts as an adhesive. Do not allow the thermal grease to contaminate the work space or other
components.
6. If you plan on reusing either the heatsink or processor, use an alcohol pad to
clean the thermal grease on the underside of the heatsink and on the top of the
processor. If reusing a processor, do not remove it from the processor carrier.
Caution - Failure to clean thermal grease from the heatsink could result in the accidental
contamination of the processor socket or other components. Also, be careful not to get the
grease on your fingers, as this could contaminate components.
Related Information
■ “Install a Processor” on page 144

Install a Processor
Install a Processor
Caution - Be careful not to touch the processor socket pins. The processor socket pins are very
fragile. A light touch can bend the processor socket pins beyond repair.
1. Attach an antistatic wrist strap to your wrist, and then to a metal area on the
chassis.
2. Ensure that the replacement processor is identical to the failed processor that
you removed.
For a description of the processors that are supported by the server, see “Product
Description” on page 15.
3. Use the syringe supplied with the new or replacement processor [1] to apply 0.3
cc of thermal interface material (TIM) in an "X" pattern to the processor contact
area of the heatsink [2].
Note - Do not distribute the TIM; the pressure of the heatsink will do so for you when you
install the heatsink.
4. Install the new processor.
a. Open the box that contains the new processor but do not remove it from its
packaging tray.

Install a Processor
b. Align the pin 1 indicators between the heatsink and processor carrier in
the packaging tray [1], and place the heatsink (thermal side down) onto the
processor carrier until it snaps in place and lies flat.
Note - The processor carrier has latching posts at each corner: two that insert into heatsink holes
and two that attach to the edge of the heatsink.
Callout Description
1 Pin 1 indicator

Install a Processor
c. Lift the processor-heatsink module out of the packaging tray.
d. Align the processor-heatsink module to the processor socket bolster plate

on the motherboard, matching the pin 1 location [1].
A small pin 1 indicator (triangle) is near the beveled corner of the socket.
Callout Description
1 Pin 1 indicator

Install a Processor
e. Place the processor-heatsink module on the socket on the motherboard.

The socket bolster plate has alignment pins that go into holes on the processor-heatsink
module to help center the module during installation.
f. Ensure that the processor-heatsink module lies evenly on the bolster plate
and that the captive screws align with the threaded socket posts [1].
g. Using a 12.0 in-lbs (inch-pounds) torque driver with a Torx T30 bit, tighten
the processor-heatsink module to the socket. First, fully tighten captive nuts
1 and 2. Then fully tighten nuts 3 and 4 [2].

Install a Processor
As you tighten nuts 3 and 4, some resistance occurs as the bolster leaf spring rises and
comes in contact with the heatsink.
Caution - Using an incorrect torque setting or driver bit can damage a processor-heatsink
module.
a. Install the air baffles.
b. Install the server top cover.

c. Return the server to the normal rack position.

d. Reconnect the power cords to the power supplies, and power on the server.
See “Reconnect Data Cables and Power Cords” on page 216 and “Power On the
Server” on page 216.
6. Use Oracle ILOM to clear server processor faults.

Refer to the Oracle Integrated Lights Out Manager (ILOM) 4.0 Documentation Library at
https://www.oracle.com/goto/ilom/docs for more information about the following steps.
a. To show server faults, log in to the server as root using the Oracle ILOM CLI,
and type the following command to list all known faults on the server:
-> show /SP/faultmgmt
The server lists all known faults, for example:
-> show /SP/faultmgmt

Targets:
shell
0 (/SYS/MB/P0)
Properties:
Commands:
cd
show

Install a Processor
Alternatively, to list all known faults in the server, log into the Oracle Solaris OS and
issue the fmadm faulty command or log in to the Oracle ILOM service processor from
the Oracle ILOM Fault Management Shell and issue the fmadm faulty command. For
more information about how to use the Oracle ILOM Fault Management Shell and
supported commands, see the Oracle ILOM User's Guide for System Monitoring and
Diagnostics Firmware Release 4.0.x in the Oracle Integrated Lights Out Manager (ILOM)
4.0 Documentation Library at https://www.oracle.com/goto/ilom/docs.
b. To clear the fault identified in Step 6a, type the following command:
-> set /SYS/MB/P0 clear_fault_action=true
For example:
-> set /SYS/MB/P0 clear_fault_action=true

Are you sure you want to clear /SYS/MB/P0 (y/n)? y
Set ‘clear_fault_action’ to ‘true’
Alternatively, to clear all known faults in the server, log in to the Oracle Solaris OS
and issue the fmadm repair command or log in to the Oracle ILOM service processor
from the Oracle ILOM Fault Management Shell and issue the fmadm repair command.
For more information about how to use the Oracle ILOM Fault Management Shell and
supported commands, see the Oracle ILOM User's Guide for System Monitoring and
Related Information
■ “Identify and Remove a Processor” on page 138

Servicing the Disk Backplane (FRU)
The following section describes how to service the disk backplane. The disk backplane is
a field-replaceable unit (FRU). For more information about FRUs, see “Illustrated Parts
Breakdown” on page 19 and “Field-Replaceable Units” on page 22.
Caution - The disk backplane should be removed and replaced only by authorized Oracle
Service personnel.
Caution - Ensure that all power is removed from the server before removing or installing the
disk backplane. You must disconnect the power cables before performing this procedure.
To remove and install the disk backplane, follow these procedures:

■ “Remove the Disk Backplane” on page 151
■ “Install the Disk Backplane” on page 155
Related Information
Remove the Disk Backplane

Servicing the Disk Backplane (FRU) 151

supplies.

chassis.

e. Lift up the super capacitor to release the capacitor from the reclosable
fasteners that secure it to the chassis.
Set the super capacitor aside (leaving the super capacitor cable attached) until you are
ready to install the replacement storage drive backplane.
2. Pull all storage drives out far enough to disengage them from the disk
backplane.
Note - It is not necessary to completely remove the storage drives from the server; simply
pull them out far enough to disengage them from the disk backplane. If you do remove the
storage drives from the server, record their locations so that you can reinstall them in the same
locations.

3. Disconnect the SAS cables or the NVMe cables (if present) from the disk
backplane [1].
4. Disconnect the disk backplane data cable and the temperature sensor cable
from the disk backplane [2].
5. Disconnect the disk backplane power cable from the disk backplane [3].

6. Using a Torx T15 screwdriver, loosen the three captive screws that secure the
disk backplane to the chassis [4].
7. Lift the backplane up and tilt it toward the rear of the server to free it from the
hooks and right-side metal bracket, and lift it out of the server [5].
8. Place the disk backplane on an antistatic mat.
Related Information
■ “Install the Disk Backplane” on page 155

Install the Disk Backplane
1. Install the disk backplane into the server so that it engages the three metal
hooks and also sits behind the metal tab located on the right-side chassis wall
[1].

2. Using a Torx T15 screwdriver, tighten the three storage drive backplane captive
screws clockwise until the disk backplane is secure [2].
3. Reconnect the disk backplane power cable to the disk backplane [3].
4. Reconnect the disk backplane data cable and temperature sensor cable to the
disk backplane [4].
5. Reconnect the SAS cables or the NVMe cables (if present) to the disk backplane
[5].
6. Reinstall the super capacitor by pressing down on the capacitor to secure it to

the reclosable fastener in the chassis.
7. Reinstall all of the storage drives into the server.


See “Install the Server Top Cover” on page 212

c. Reconnect the power cords to the power supplies, and power on the server.
d. Verify that the System OK status indicator is lit.
Note - IMPORTANT: When the disk backplane is replaced, the key identity properties (KIP)
of the backplane is programmed by Oracle ILOM to contain the same KIP as the other quorum
member components. If you have removed other quorum member components, you might
need to manually program the product serial number (PSN) into the new backplane. For more
information, refer to “FRU Key Identity Properties (KIP) Automated Update” on page 51.
Related Information
■ “Remove the Disk Backplane” on page 151

Servicing the Front LED Indicator Module (FRU)
The following section describes how to service the front indicator module. The front indicator
module is a field-replaceable unit (FRU). For more information about FRUs, see “Illustrated
Parts Breakdown” on page 19 and “Field-Replaceable Units” on page 22.
Caution - The front indicator module should be removed and replaced only by authorized
Oracle Service personnel.
the front indicator module. You must disconnect the power cables before performing this
procedure.
Follow these procedures to remove and install the front indicator module (FIM).
■ “Remove the Front LED Indicator Module” on page 157
■ “Install the Front LED Indicator Module” on page 159
Related Information
Remove the Front LED Indicator Module

Servicing the Front LED Indicator Module (FRU) 157

Remove the Front LED Indicator Module
supplies.

chassis.
2. Using a Philips screwdriver, remove the two screws that secure the front
indicator module (FIM) assembly to the server chassis [1].

Install the Front LED Indicator Module
3. Carefully slide the FIM assembly toward the front of the server to remove it from
the chassis [2].
4. Using a Phillips screwdriver, remove the two screws that secure the plastic
temperature sensor housing to the FIM assembly, and then detach the housing
from the FIM assembly [2].
Note - You do not need to remove the temperature sensor from the housing.
5. Disconnect the FIM cable from the FIM assembly and set the FIM assembly aside
[3].
6. Continue to “Install the Front LED Indicator Module” on page 159.
Related Information
■ “Install the Front LED Indicator Module” on page 159
chassis.
2. Unpack the replacement FIM and place it on an antistatic mat.

3. If not installed, install the FIM cable through the plastic temperature sensor
housing [1].
4. Connect the FIM cable to the replacement FIM assembly [1, 2].
5. Using a Phillips screwdriver, tighten the two screws to secure the temperature
sensor housing to the FIM assembly [2].
6. Carefully insert the FIM assembly into the front panel of the server chassis [3].
7. Install and tighten the two Phillips screws to secure the FIM assembly to the
server chassis [3].
a. Return the server to the normal rack position.


b. Reconnect the power cords to the power supplies, and power on the server.
c. Verify that the System OK status indicator is lit.
Related Information
■ “Remove the Front LED Indicator Module” on page 157

Servicing the Temperature Sensor (FRU)
The following section describes how to service the temperature sensor. The temperature sensor
is a field-replaceable unit (FRU). For more information about FRUs, see “Illustrated Parts
Caution - The temperature sensor should be removed and replaced only by authorized Oracle
Service personnel.
temperature sensor. You must disconnect the power cables before performing this procedure.

■ “Remove the Temperature Sensor” on page 163
■ “Install the Temperature Sensor” on page 166
Related Information
Remove the Temperature Sensor

Servicing the Temperature Sensor (FRU) 163

supplies.

chassis.

2. Disconnect the temperature sensor cable from the disk backplane.

3. Using a Phillips screwdriver, remove the two screws that secure the front
indicator module (FIM) assembly to the server chassis [1].
4. Carefully slide the FIM assembly toward the front of the server to remove it from
the chassis [2].
5. Remove the temperature sensor from the plastic housing by pulling the sensor
from its seated location. Then remove the sensor cable by pulling it through the
slit in the housing [2, 3].
6. Remove the temperature sensor and cable by carefully pulling the sensor cable
rearward and through the left-front chassis sidewall. Then lift the temperature
sensor from the chassis [4].
Related Information
■ “Install the Temperature Sensor” on page 166

Install the Temperature Sensor
1. Install the temperature sensor by carefully inserting the sensor-end of the cable
through the rear opening directly under the left side of the disk backplane. Then
push/pull the sensor cable through the left-front chassis sidewall [1].
2. Install the temperature sensor into the plastic housing by inserting the cable
through the slit in the housing. Then ensure that the temperature sensor is
properly seated into the housing [2, 3].
3. Carefully insert the FIM assembly into the front panel of the server chassis [3].
4. Install and tighten the two Phillips screws to secure the FIM assembly to the
server chassis [4].

5. Reconnect the temperature sensor cable to the disk backplane.


d. Verify that the power supply AC OK LED is lit.
Related Information
■ “Remove the Temperature Sensor” on page 163

Servicing the Internal HBA Card and HBA Super
Capacitor (FRU)
The following section describes how to service and install the Oracle Storage 12 Gb SAS PCIe
RAID HBA, Internal card and HBA super capacitor. The internal HBA card and HBA super
capacitor are field-replaceable units (FRUs). For more information about FRUs, see “Illustrated
For more information about the internal HBA card, refer to the Oracle Storage 12 Gb SAS PCIe
RAID HBA Internal: 16 Port and 2 GB Memory Installation Guide For HBA Model 7116970 at
https://docs.oracle.com/cd/E87591_01/index.html.
Caution - The internal HBA card and HBA super capacitor should be removed and replaced
only by authorized Oracle Service personnel.
internal HBA card and super capacitor. You must disconnect all power cables from the system
before performing these procedures.
■ “Remove the Internal HBA Card and HBA Super Capacitor” on page 170
■ “Install the Internal HBA Card and HBA Super Capacitor” on page 173
Related Information
Servicing the Internal HBA Card and HBA Super Capacitor (FRU) 169
Remove the Internal HBA Card and HBA Super Capacitor

1. Remove the PCIe riser from slots 3 and 4.

2. Remove the internal host bus adapter card from the riser.
a. Hold the riser in one hand and use your other hand to carefully remove the
card from slot 4 of the riser.
b. Disconnect the rear bracket attached to the PCIe card from the rear of the
PCIe riser.

3. Disconnect the SAS cables and the super capacitor cable from the internal HBA
card and place the card on an antistatic mat.
4. If you are replacing the internal HBA card, use a No. 2 Philips screwdriver to
remove the special fitted bracket from the HBA card.
You will need to install the special fitted bracket on the replacement HBA card. Set aside the
bracket and screws until you are ready to install the replacement HBA card.
5. Lift the super capacitor up to release the reclosable fasteners that secure it to
the server's chassis [1, 2].
Note - If you are removing and replacing only the internal HBA card, you do not need to
remove the HBA super capacitor. You can disconnect the HBA super capacitor cable from the
internal HBA card and then remove the internal HBA card from the system.

Install the Internal HBA Card and HBA Super Capacitor
Note - (Optional) Disconnect the data cable from the disk backplane to allow easy access to the
super capacitor.
6. Disconnect the super capacitor cable from the super capacitor and place the
super capacitor on an antistatic mat [2].
7. Carefully remove the SAS cables and super capacitor cable from the server by
lifting them from the left-side cable trough.
See “Remove the Internal HBA Cables” on page 179.
1. Unpack the replacement host bus adapter (HBA) card, the SAS cables, super
capacitor, and the super capacitor cable, and retrieve the PCIe riser for slot 3.
2. Using a No. 2 Philips screwdriver, remove the standard HBA bracket that
shipped with the replacement HBA card.
3. Install the special fitted bracket that was removed in Step 4 in “Remove the
Internal HBA Card and HBA Super Capacitor” on page 170.
4. Carefully guide the SAS cables and super capacitor cable that connect to the
disk backplane and the super capacitor through the left-side cable trough.

See “Install the Internal HBA Cables” on page 182.
Note - If you did not remove the HBA super capacitor when removing the internal HBA card,
reconnect the HBA super capacitor cable to the internal HBA card.
5. Install the super capacitor into the server.
a. Attach the reclosable fasteners supplied with the replacement super

capacitor to its underside.
b. Connect the super capacitor cable to the super capacitor [1, 2].
c. Press the super capacitor into the server's chassis so that it is secured to
the existing reclosable fastener [2].
Note - If disconnected during the removal procedure, reconnect the data cable to the disk
backplane.
6. Connect the SAS cables and the super capacitor cable to the internal HBA card.
To ensure SAS cables are properly connected to the internal HBA card, see “Install the Internal
HBA Cables” on page 182.

7. Insert the internal HBA card connector into the bottom connector on the riser for
PCIe slot 3 and 4. While inserting the HBA, ensure that rear bracket on the HBA
card fits into the connector slot on the PCIe riser.

Servicing the Internal HBA Cables (FRU)
The following section describes how to service the internal HBA cables. The HBA SAS cables
and super capacitor cable are a field-replaceable units (FRUs). For more information about
FRUs, see “Illustrated Parts Breakdown” on page 19 and “Field-Replaceable Units” on page 22.
Caution - The HBA SAS cable assembly should be removed and replaced only by authorized
the HBA SAS cable assembly. You must disconnect the power cables before performing this
procedure.

■ “Remove the Internal HBA Cables” on page 179
■ “Install the Internal HBA Cables” on page 182
Related Information
■ “Servicing the Internal HBA Card and HBA Super Capacitor (FRU)” on page 169
Remove the Internal HBA Cables

Servicing the Internal HBA Cables (FRU) 179

supplies.

chassis.


2. Disconnect both SAS cables from the disk backplane by pressing the latch on
the cable connector and then pulling out the connector [1, 2].
3. Disconnect the SAS cables and the super capacitor cable from the internal host
bus adapter (HBA) card.
a. Remove the PCIe riser from PCIe slot 3 and 4.

See “Remove the PCIe Riser From PCIe Slots 3 and 4” on page 116

Install the Internal HBA Cables
b. Press the SAS cable connector latch and then pull out the connector [3].
c. Grasp the super capacitor cable connector and pull it out [3].
4. Disconnect the super capacitor cable from the super capacitor [4].
Note - You might need to disconnect the data cable from the disk backplane to ease access to
the super capacitor.
5. Carefully remove the SAS cables and the super capacitor cable from the server.
Related Information
■ “Remove the Internal HBA Card and HBA Super Capacitor” on page 170
■ “Install the Internal HBA Cables” on page 182
1. Carefully guide SAS cables and the super capacitor cable along the left-side
cable trough.
2. Connect the super capacitor cable to the super capacitor [4].

For reference, use the illustration provided in “Remove the Internal HBA
Cables” on page 179.
Note -SAS cable assembly, part number 7117386 is required to connect the internal HBA card
to the disk backplane.
Note - If you disconnected the data cable from the disk backplane during the removal
procedure, reconnect the data cable.
3. Connect the SAS cables and the super capacitor cable to the internal HBA card
[3].
When attaching SAS cables, ensure that you match the numbers on the SAS cables with
the SAS connectors on the disk backplane. Use the following table to ensure proper SAS
connections between the disk backplane and the internal HBA card.

HBA Connector Disk Backplane Storage Drives

Connector
C0 SAS 0-3 0, 1, 2, and 3
C1 SAS 4-7 4, 5, 6, and 7
4. Install the SAS cables into the disk backplane [1, 2].
To ensure proper connections, see the SAS cable connections table in Step 3.
5. Install the PCIe riser with the internal HBA card into PCIe slot 3 and 4.


Related Information
■ “Install the Internal HBA Card and HBA Super Capacitor” on page 173
■ “Remove the Internal HBA Cables” on page 179

Servicing the NVMe Cables
The following section describes how to service the NVMe cables. The NVMe cables are
field-replaceable units (FRUs). For more information about FRUs, see “Illustrated Parts
Caution - The NVMe cables should be removed and replaced only by authorized Oracle
Service personnel.
NVMe cables. You must disconnect the power cables before performing this procedure.
■ “Remove the NVMe Cable Assembly” on page 185

■ “Install the NVMe Cable Assembly” on page 189
Related Information
Remove the NVMe Cable Assembly
Servicing the NVMe Cables 185

supplies.

chassis.

2. Remove all the server fan modules.

See “Remove a Fan Module” on page 81.
3. Remove the mid-wall from the server chassis [1, 2].
a. Using a Torx T15 screwdriver, loosen the four green captive screws that
secure the mid-wall to the server chassis.

b. Lift the mid-wall from the server chassis and set it aside.
4. Disconnect each NVMe cable from the disk backplane by pressing the latch on
the cable connector and then pulling out the connector [3].
5. Disconnect the NVMe cables from the motherboard NVMe connectors [3].

6. Carefully lift the NVMe cables from the center cable trough and remove them
from the server [4].
Related Information
■ “Install the NVMe Cable Assembly” on page 189

Install the NVMe Cable Assembly
1. Carefully install the NVMe cables through the center cable trough [1].
2. Connect the NVMe cables to the motherboard NVMe connectors [2].

Note -NVMe cable assembly, part number 7115195 is required to connect the motherboard
NVMe connectors to the disk backplane.
Note - Each NVMe cable contains a matching label that corresponds to connectors on the
motherboard and the disk backplane. For example, the NVMe cable labeled A, plugs into
motherboard NVMe A connector and the disk backplane NVMe A connector.
Use the following table to ensure proper NVMe cable connections.
Motherboard NVMe Disk Backplane Storage Drives

Connector Connector
A NVMe A 0, 4
B NVMe B 1, 5
C NVMe C 2, 6
D NVMe D 3, 7
3. Connect the NVMe cables to the disk backplane [2].

To ensure proper connections, see the NVMe cable connections table in Step 2.
4. Install the mid-wall into the server chassis [3, 4].
a. Lower the mid-wall into the chassis.

Ensure that the green captive screws are aligned with the screw holes on the bottom of the
chassis.
b. Using a Torx T15 screwdriver, tighten the four green captive screws to
secure the mid-wall to the server chassis.
5. Install all of the server fan modules.

See “Install a Fan Module” on page 84.



Related Information
■ “Remove the NVMe Cable Assembly” on page 185

Servicing Other Cables (FRU)
The following section describes how to service the power, front indicator module (FIM),
temperature sensor, and disk backplane data cables. These cables are field-replaceable units
(FRUs). For more information about FRUs, see “Illustrated Parts Breakdown” on page 19 and
“Field-Replaceable Units” on page 22.
Caution - The power, FIM, temperature sensor, and disk backplane data cables should be
removed and replaced only by authorized Oracle Service personnel.
Caution - Ensure that all power is removed from the server before removing or installing these
cables. You must disconnect the power cables before performing this procedure.
■ “Remove the Power, FIM, Temperature Sensor, and Disk Backplane Data
Cables” on page 194
■ “Install the Power, FIM, Temperature Sensor, and Disk Backplane Data
Related Information

Servicing Other Cables (FRU) 193

Remove the Power, FIM, Temperature Sensor, and Disk Backplane Data Cables
Remove the Power, FIM, Temperature Sensor, and Disk

Backplane Data Cables
supplies.

chassis.

2. Remove the disk backplane power cable.
a. Disconnect the disk backplane power cable from the motherboard by

pressing the release latch on the side of the cable connector and pulling out
the connector [1].

Remove the Power, FIM, Temperature Sensor, and Disk Backplane Data Cables
b. Disconnect the disk backplane power cable from the disk backplane by
pressing the release latch on the side of the cable connector and pulling out
the connector [2].

Install the Power, FIM, Temperature Sensor, and Disk Backplane Data Cables
3. Remove the temperature sensor cable.
a. Remove the FIM from the server.

See “Remove the Temperature Sensor” on page 163.
b. Disconnect the temperature sensor cable from the disk backplane by pulling
the cable from the connector [3].
c. Remove the temperature sensor and cable from the FIM housing, then pull
the cable and sensor through the left-front chassis sidewall [4].
4. Remove the FIM cable.
a. Remove the FIM from the server.

See “Remove the Front LED Indicator Module” on page 157
b. Disconnect the FIM cable from the FIM by pulling the cable from the
connector [5].
c. Eject the FIM cable from the motherboard by opening both side latches on
the connector [6].
5. Remove the disk backplane data cable.
a. Eject the disk backplane data cable from the disk backplane by opening
both side latches on the connector [7].
b. Eject the disk backplane data cable from the motherboard by opening both
side latches on the connector [8].
Related Information
■ “Install the Power, FIM, Temperature Sensor, and Disk Backplane Data
Install the Power, FIM, Temperature Sensor, and Disk

Backplane Data Cables
1. Install the disk backplane data cable.

a. Connect the disk backplane data cable to the motherboard by opening both
side latches and plugging the data cable connector into the motherboard
connector [8].
The motherboard connector side latches will close, locking the disk backplane data cable
connector in place.
b. Connect the disk backplane data cable to the disk backplane by opening
both side latches and plugging the data cable connector into the disk
backplane connector [7].
The disk backplane connector side latches will close, locking the disk backplane data cable
connector in place.
2. Install the FIM cable.
a. Install the FIM cable into the motherboard by opening both side latches and
plugging the FIM connector into the motherboard connector [6].
The motherboard connector side latches will close, locking the FIM cable connector in
place.
b. Connect the FIM cable to the FIM by plugging the cable connector into the
FIM [5].
c. Install the FIM into the server.

See “Install the Front LED Indicator Module” on page 159.
3. Install the temperature sensor cable.
a. Route the temperature sensor cable through the left-front chassis sidewall
and install the sensor into the FIM housing [4].
b. Connect the temperature sensor cable to the disk backplane by plugging the
cable connector into the disk backplane connector [3].
c. Install the FIM into the server.

See “Install the Temperature Sensor” on page 166.
4. Install the disk backplane power cable.
a. Connect the disk backplane power cable to the disk backplane by plugging
the cable connector into the disk backplane connector [2].

b. Connect the disk backplane power cable to the motherboard by plugging the
cable connector into the motherboard connector [1].


Related Information
■ “Remove the Power, FIM, Temperature Sensor, and Disk Backplane Data

Servicing the Motherboard Assembly (FRU)
The following section describes how to service the motherboard assembly. The motherboard
assembly is a field-replaceable unit (FRU). For more information about FRUs, see “Illustrated
Caution - The motherboard assembly should be removed and replaced only by authorized
motherboard. You must disconnect the power cables before performing these procedures.
■ “Remove the Motherboard” on page 199

■ “Install the Motherboard” on page 206
Related Information
Remove the Motherboard
Caution - Use the Oracle ILOM backup utility prior to removing the motherboard. This utility
backs up the Oracle ILOM configuration of the service processor. For more information, see the
Oracle ILOM 4.0 Documentation Library at https://www.oracle.com/goto/ilom/docs.
Servicing the Motherboard Assembly (FRU) 199

supplies.

chassis.

2. Remove the following reusable components:
Caution - During the motherboard removal procedure, it is important to label power supplies
with the slot numbers from which they were removed (PS0, PS1). This is required because the
power supplies must be reinstalled into the slots from which they were removed; otherwise, the
server key identity properties (KIP) data might be lost. When a server requires service, the KIP
is used by Oracle to verify that the warranty on the server has not expired. For more information
on KIP, see “FRU Key Identity Properties (KIP) Automated Update” on page 51.
■ Air baffles
■ Fan modules
See “Remove a Fan Module” on page 81.
■ Power supplies
See “Remove a Power Supply” on page 88.
■ PCIe risers and attached PCIe cards
See “Servicing PCIe Risers (CRU)” on page 111, “Servicing PCIe Cards
(CRU)” on page 121, and “Servicing the Internal HBA Card and HBA Super Capacitor
(FRU)” on page 169.
Note - Remove the M.2 SATA cable between the PCIe slot 3 riser and the motherboard
SATA connector and set it aside.

3. Remove cables from the motherboard.
a. Disconnect the disk backplane power cable from the motherboard by

pressing in on the connector latch and then pulling out the cable connector
[1].

b. Disconnect the disk backplane data cable by opening the ejectors and
pulling out the cable connector [2].
c. Disconnect the front indicator module (FIM) cable connector by opening the
ejectors and pulling out the cable connector [2].
d. Disconnect the NVMe cables (if present) and carefully lift them from the
center cable trough and set them aside [3].
Note - You do not need to remove the NVMe cables or the chassis mid-wall when removing the
motherboard from the server chassis.
e. Remove the SAS cables and the super capacitor cable that were connected
to the internal HBA card, and then carefully lift them from the left-side cable
trough and set them aside [4].
See “Remove the Internal HBA Cables” on page 179.
4. Remove the motherboard from the server chassis [5, 6].
a. Using a Torx T25 screwdriver, loosen the two green captive screws that
secure the motherboard bracket/handle to the server chassis.
b. Grasp the metal bracket located just to the rear of the DIMM slots and the
finger loop, and then slide the motherboard toward the front of the server
and lift it slightly to disengage it from the eight mushroom-shaped standoffs
located on the server chassis under the motherboard.
c. Lift the motherboard out of the server chassis and place it on an antistatic
mat and next to the replacement motherboard.
5. Remove the following reusable components from the motherboard and install
them onto the replacement motherboard.
■ USB flash drive

See “Servicing an Internal USB Flash Drive (CRU)” on page 93.
■ DIMMs
See “Servicing the DIMMs (CRU)” on page 97.

Note - Install the DIMMs only in the slots (connectors) that correspond to the slots
from which they were removed. Performing a one-to-one replacement of the DIMMs
significantly reduces the possibility that the DIMMs will be installed in the wrong slots. If
you do not reinstall the DIMMs in the same slots, server performance might suffer and some
DIMMs might not be used by the server.
6. Remove the processors from the failed motherboard.

See “Identify and Remove a Processor” on page 138.
7. Remove the processor socket covers from the replacement motherboard and
install the processors.
a. Grasp the processor socket cover finger grips (labeled REMOVE) and lift the
socket cover up and off the processor socket.
b. Install a processor into the socket from which you removed the processor
socket cover.
See “Install a Processor” on page 144.
c. Repeat Step 7a and Step 7b to remove the second processor socket cover
from the replacement motherboard and install the second processor.

8. Install the processor socket covers on the faulty motherboard.
Caution - The processor socket covers must be installed on the faulty motherboard; otherwise,
damage might result to the processor sockets during handling and shipping.
a. Align the processor socket cover over the processor socket alignment
posts. Install the processor socket cover by firmly pressing down on all four
corners (labeled INSTALL) on the socket cover.
You will hear an audible click when the processor socket cover is securely attached to the
processor socket.
b. Repeat Step 8a to install the second processor socket cover on the faulty
motherboard.
9. Check to see if the replacement motherboard has a locate light pipe installed.
■ If it does, no action is necessary.

■ If it does not, perform the following steps.
a. Check to see if the replacement motherboard came with a light pipe. It

should be in a separate plastic bag.
■ If you find a replacement light pipe, skip to Step 9b.

■ If you do not find a replacement light pipe, perform the following steps to remove the
light pipe from the faulty motherboard.
i. Insert a flat tool such as a screwdriver or penknife blade between the

light pipe housing and the light pipe.
Caution - Equipment damage. The light pipe is fragile. Handle it carefully.
ii. Twist the tool back and forth to release the light pipe from the housing.
iii. Pull the light pipe away from the housing.
b. Install the light pipe on the replacement motherboard.

Install the Motherboard
i. Match the rectangular holes on the outside of the light pipe with the
retaining clips on the housing.
ii. Push the light pipe onto the housing until the clips latch in the holes.
Related Information
■ “Install the Motherboard” on page 206

chassis.
2. Insert the motherboard into the server chassis [1, 2].
a. Grasp the metal bracket located to the rear of the DIMMs and the finger
grasp, and then tilt the front of the motherboard up slightly and push it into
the opening in the rear of the server chassis.

b. Lower the motherboard into the server chassis and slide it to the rear until
it engages the eight mushroom-shaped standoffs located on the server
chassis under the motherboard.

c. Ensure that the indicators, controls, and connectors on the rear of the
motherboard fit correctly into the rear of the server chassis.
d. Using a Torx T25 screwdriver, tighten the two green captive screws to
secure the motherboard bracket/handle to the server chassis [2].

3. Reinstall cables on to the motherboard.
a. Carefully reinstall the SAS cables and super capacitor cable along the left-
side cable trough [3].
See “Install the Internal HBA Cables” on page 182.
b. Carefully reinstall the NVMe cables (if present) into the center cable trough
and then reconnect the cables to the motherboard NVMe connectors [4].
c. Reconnect the front indicator module (FIM) cable to the motherboard

connector [5].
d. Reconnect the disk backplane data cable to the motherboard connector [5].
e. Reconnect the disk backplane power cable to the motherboard connector [6]
4. Reinstall the following reusable components:
■ PCIe risers and attached PCIe cards

See “Servicing PCIe Risers (CRU)” on page 111, “Servicing PCIe Cards
(CRU)” on page 121, and “Servicing the Internal HBA Card and HBA Super Capacitor
(FRU)” on page 169.
Note - Reinstall the M.2 SATA cable between the PCIe slot 3 riser and the motherboard
SATA connector.
■ Power supplies
Caution - When reinstalling power supplies, it is important to reinstall them into the slots from
which they were removed during the motherboard removal procedure; otherwise, the server key
identity properties (KIP) data might be lost. When a server requires service, the KIP is used by
Oracle to verify that the warranty on the server has not expired. For more information on KIP,
see “FRU Key Identity Properties (KIP) Automated Update” on page 51.
See “Install a Power Supply” on page 90.

■ Fan modules
See “Install a Fan Module” on page 84.
■ Air baffles



Note - IMPORTANT: After replacing the motherboard, you might need to manually program
the product serial number (PSN) into the new motherboard. This is necessary because the
motherboard is a secondary member of a select group (or quorum) of components used
for maintaining the PSN for service entitlement, and if you replace more than one of the
quorum members during any given service procedure, a secondary quorum member might
need to be programmed with the PSN. See “FRU Key Identity Properties (KIP) Automated
Update” on page 51.
Related Information
■ “Remove the Motherboard” on page 199

Returning the Server to Operation
After replacing components inside of the server, perform the procedures in the following
sections:
■ “Server Filler Panel Requirements” on page 211

■ “Remove and Install Filler Panels” on page 211
■ “Install the Server Top Cover” on page 212
■ “Remove Antistatic Measures” on page 213
■ “Return the Server to the Normal Rack Position” on page 214
Server Filler Panel Requirements

The server might be shipped with module-replacement filler panels for storage drives and PCIe
cards. These filler panels are installed at the factory and must remain in the server until you
replace them with a purchased option.
Before you can install an optional server component into the server, you must remove the filler
panel from the location into which you intend to install the component. When you remove
a storage drive or a PCIe card from the server, you must install either a replacement for the
component removed or a filler panel.
Remove and Install Filler Panels

See the procedures in the following table to remove and install filler panels for
storage drives and PCIe cards.
Returning the Server to Operation 211

Install the Server Top Cover
Filler Panel Type Removal Procedure Installation Procedure

Storage drive 1. Locate the storage drive filler panel to be 1. Locate the vacant storage drive module
removed from the server. slot in the server, and then ensure that the
2. To unlatch the storage drive filler panel, release lever on the filler panel is fully
pull the release lever, and then tilt the opened.
lever out into a fully opened position. 2. Slide the filler panel into the vacant slot
3. To remove the filler panel from the slot, by pressing the middle of the filler panel
hold the opened release lever, and gently faceplate with your thumb or finger.
slide the filler panel toward you. 3. The release lever will close as it makes
contact with the chassis. Do not slide the
filler panel in all the way. Leave the filler
panel out approximately 0.25 to 0.50 inch
(6 to 12 mm) from the opening.
4. Using your thumb or finger, press on the
middle of the filler panel faceplate until
the release lever engages with the chassis.
5. Close the release lever until it clicks into
place and is flush with the front of the
server
PCIe slot 1. Remove the server top cover. 1. Remove the server top cover.
2. To remove the PCIe slot filler panel, rotate 2. To install the PCIe slot filler panel, press
the PCIe locking mechanism, and then the PCIe filler panel into the vacant PCIe
lift and remove the PCIe slot filler panel slot, and then rotate the PCIe locking
from the location into which you intend to mechanism to secure the PCIe slot filler
install the PCIe card. panel.
Note - In single-processor systems, PCIe slot Note - In single-processor systems, PCIe slot
1 is nonfunctional; therefore, there is no need 1 is nonfunctional; therefore, the server ships
to remove the filler panel for slot 1. with this filler panel installed.
Install the Server Top Cover
1. Place the top cover on the chassis [1].

Set the cover down so that it hangs over the back of the server by about 1 inch (25 mm) and the
side latches align with the cutouts in the chassis.
2. Check both sides of the chassis to ensure that the top cover is fully down and
flush with the chassis.
If the cover is not fully down and flush with the chassis, slide the cover towards the back of the
chassis to position the cover in the correct position.
3. Gently slide the cover toward the front of the chassis until it latches into place
with an audible click [2].

Remove Antistatic Measures
As you slide the cover toward the front of the server, the release button on the top of the server
automatically rotates downward to the closed position. Latch the top cover by pushing down
on the button until it is flush with the cover and you hear an audible click. An audible click
indicates that the cover is latched.
4. Use a Torx T15 screwdriver to turn the release button latch counter-clockwise to
the locked position.
Related Information
Remove Antistatic Measures

Remove any antistatic straps or conductors from the server chassis.
Related Information
Reinstall the Server Into the Rack
After servicing the system, reinstall it into the rack.

Return the Server to the Normal Rack Position
Caution - Deploy any rack anti-tilt mechanisms before installing the server into the rack.
Caution - The server weighs approximately 35.0 lbs (15.88 kg). Two people are required to
carry the chassis and install it into the rack.
1. Lift the server from the antistatic mat, and reinstall the server into the rack.
Refer to “Installing the Server Into a Rack” in Oracle Servers X7-2 and X7-2L Installation
Guide for the installation instructions specific to your rackmount kit.
2. If the cable management arm (CMA) is not installed, that is, you removed it
because you removed the server completely out of the rack, install the CMA.
For installation instructions for the CMA, refer to “Install the Cable Management Arm
(Optional)” in Oracle Servers X7-2 and X7-2L Installation Guide.
3. If the cables are disconnected from the back of the server, that is, you
disconnected the cables because you removed the server completely out of the
rack, reconnect the cables.
■ For instructions to reconnect cables to the back of the server, see

“Reconnect Data Cables and Power Cords” on page 216.
■ To identify the location of cable connectors on the back of the server, refer
to “Back Panel Connector Locations” on page 40.
Related Information

If the server is in the extended maintenance position, use this procedure to return the server to
the normal rack position.
1. Push the server back into the rack, as described in the following steps.
a. Simultaneously pull and hold the two green release tabs (one on each side
of the slide rails on the server) toward the front of the server while you push
the server into the rack.

As you push the server into the rack, verify that the cable management arm (CMA) retracts
without binding.
Note - To pull a green release tab, place your finger in the center of the tab, not on the end, and
apply pressure as you pull the tab toward the front of the server.
b. Continue pushing the server into the rack until the slide-rail locks (on the
front of the server) engage the slide-rail assemblies.
You will hear an audible click when the server is in the normal rack position.
2. If the CMA is not installed, that is, you removed it because you removed the
server completely out of the rack, install the CMA.
For installation instructions for the CMA, refer to “Install the Cable Management Arm
(Optional)” in Oracle Servers X7-2 and X7-2L Installation Guide.
3. If the cables are disconnected from the back of the server, that is, you
disconnected the cables because you removed the server completely out of the
rack, reconnect the cables.
■ For instructions to reconnect cables to the back of the server, see “Reconnect Data Cables
and Power Cords” on page 216.

Reconnect Data Cables and Power Cords
■ To identify the location of cable connectors on the back of the server, see “Back Panel
Connector Locations” on page 40.
Related Information
Reconnect Data Cables and Power Cords

1. Reconnect the data cables to the back of the server, as appropriate.
If the cable management arm (CMA) is in the way, extend the server approximately 13 cm (5
inches) out of the front of the rack.
2. Reconnect the power cables to the power supplies.
3. If necessary, reinstall the cables into the cable management arm and secure
them with Velcro straps.
4. Power on the server.

Related Information
■ “Return the Server to the Normal Rack Position” on page 214
Power On the Server

As soon as the power cords are connected, Standby power is applied. In Standby power mode:
■ The System OK LED on the server front panel blinks slowly.
■ The SP OK LED indicator is steady on.
■ The AC power supply LED indicator lights are steady on.
Depending on the firmware configuration, the system might boot. If it does not boot,
perform the following procedure.
Power on the server to Main power mode by performing one of the following
actions:

Power On the Server
■ Press the On/Standby button on the front bezel.
■ Log in to the Oracle ILOM web interface, click Host Management → Power
Control and select Power On from the Select Action list.
■ Log in to the Oracle ILOM command-line interface (CLI), and type the
following command at the Oracle ILOM prompt:
-> start /System
When the server is powered on to Main power mode and the power-on self-test (POST)
code checkpoint tests have completed, the green System OK LED status indicator on the
front panel of the server lights and remains lit.
Related Information

Identifying the Server Ports
This section describes the pinouts of the server connectors:
■ “Gigabit Ethernet Ports” on page 219

■ “Network Management Port” on page 221
■ “Serial Management Port” on page 222
■ “USB Ports” on page 223
Gigabit Ethernet Ports
The server has five auto-negotiating gigabit Ethernet (GbE) ports. Three Ethernet ports use
standard RJ-45 connectors, and two use enhanced small form-factor pluggable (SFP+) port
connectors. The transfer rates are shown in the following table.
TABLE 2 Ethernet Port Transfer Rates
Connection Type IEEE Terminology Transfer Rate

Fast Ethernet 100BASE-T 100 Mbps
Gigabit Ethernet 1000BASE-T 1,000 Mbps
10 Gigabit Ethernet 10GBASE-T 10,000 Mbps
10/25 Gigabit Ethernet (SFP+) 10/25GbE 10,000/25,000 Mbps
RJ-45 10GbE Ports

The following figure and table describe the RJ-45 10GbE port pin signals.
Identifying the Server Ports 219

Gigabit Ethernet Ports
TABLE 3 RJ-45 10GbE Port Signals
Pin Signal Description Pin Signal Description

1 Transmit/Receive Data 0 + 5 Transmit/Receive Data 2 –
2 Transmit/Receive Data 0 – 6 Transmit/Receive Data 1 –
3 Transmit/Receive Data 1 + 7 Transmit/Receive Data 3 +
SFP+ 10/25GbE Ports

The following table describes the SFP+ 10/25GbE port pin signals.
TABLE 4 SFP+ 10/25GbE Port Signals

1 Transmitter ground (VeeT) 11 Receiver ground (VeeR)
2 Transmitter fault indication (TxFault) 12 Inverted received data (RD-)
3 Optical output disabled when high 13 Received data (RD+)
(TxDisable)
4 Data for serial ID interface (MOD-DEF 14 Receiver ground (VeeR)
(2))
5 Clock for serial ID interface (MOD-DEF 15 Receiver power (VccR)
(1))
6 Grounded by the module to indicate 16 Transmitter power (VccT)
module presence (MOD-DEF(0))
7 Low selects reduced bandwidth 17 Transmitter ground (VeeT)
(RateSelect)
8 When high, indicates received optical 18 Transmit data (TD+)
power below worst-case receiver
sensitivity (LOS)
9 Receiver ground (VeeR) 19 Inverted transmit data (TD-)
10 Receiver ground (VeeR) 20 Transmitter ground (VeeT)

Network Management Port
Related Information

Network Management Port
The server has one 10/100/1000BASE-T Ethernet management domain interface, labeled NET
MGT. For information on configuring this port for managing the server with Oracle ILOM,
refer to the Oracle Integrated Lights Out Manager (ILOM) 4.0 Documentation Library at
TABLE 5 Network Management Port Signals

2 Transmit/Receive Data 0 – 6 Transmit/Receive Data 1 –
3 Transmit/Receive Data 1 + 7 Transmit/Receive Data 3 +
Related Information


Serial Management Port
Serial Management Port
The serial management connector, labeled SER MGT, is an RJ-45 connector that can be
accessed from the back panel. This port is the default connection to the server Oracle ILOM SP.
Use this port only for server management.
TABLE 6 Default Serial Connections for Serial Port
Parameter Setting
Connector SER MGT
Rate 9600 baud
Parity None
Stop bits 1
Data bits 8
The following figure and table describe the SER MGT port pin signals.
TABLE 7 Serial Management Port Signals

1 Request to Send 5 Ground
2 Data Terminal Ready 6 Receive Data
3 Transmit Data 7 Data Set Ready
4 Ground 8 Clear to Send
If you need to connect to the SER MGT port using a cable with either a DB-9 or a DB-25
connector, follow the pin descriptions in the tables to create a crossover adapter appropriate for
your serial connection.

USB Ports
TABLE 8 RJ-45 to DB-9 Adapter Crossover Wiring Reference

Serial Port (RJ-45 Connector) DB-9 Adapter
1 RTS 8 CTS
2 DTR 6 DSR
3 TXD 2 RXD
4 Signal Ground 5 Signal Ground
6 RXD 3 TXD
7 DSR 4 DTR
8 CTS 7 RTS
TABLE 9 RJ-45 to DB-25 Adapter Crossover Wiring Reference

Serial Port (RJ-45 Connector) DB-25 Adapter
1 RTS 5 CTS
2 DTR 6 DSR
3 TXD 3 RXD
6 RXD 2 TXD
7 DSR 20 DTR
8 CTS 4 RTS
Related Information
USB Ports
The server has two USB ports for attaching supported USB 3.0-compliant devices. There is one
USB port on the server back panel, and one on the motherboard.
The following figure and table describe the USB port pin signals.

USB Ports
TABLE 10 USB Port Signals

Pin Signal Description
1 +5 V
2 USB 2.0 DAT-
3 USB 2.0 DAT+
4 Ground
5 USB 3.0 RX-
6 USB 3.0 RX+
7 Ground
8 USB 3.0 TX-
9 USB 3.0 TX+
Related Information

Setting Up BIOS Configuration Parameters
This section provides an overview of BIOS configuration management, UEFI BIOS, and the
BIOS Setup Utility:
■ “Manage the BIOS Configuration” on page 225

■ “Accessing the BIOS Setup Utility” on page 226
■ “Using UEFI BIOS” on page 230
■ “Common BIOS Setup Utility Tasks” on page 231
Related Information
■ “BIOS Setup Utility Menu Options” on page 255
Manage the BIOS Configuration

The BIOS configuration parameters on an Oracle x86 server are manageable from the BIOS
Setup Utility and Oracle ILOM. For information about using these tools to manage the BIOS
configuration, refer to:
■ Oracle ILOM – “Maintaining x86 BIOS Configuration Parameters” in the Oracle ILOM
Administrator's Guide for Configuration and Maintenance Firmware Release 4.0 in the
Oracle Integrated Lights Out Manager (ILOM) 4.0 Documentation Library at https://www.
oracle.com/goto/ilom/docs.
■ BIOS Setup Utility – “Common BIOS Setup Utility Tasks” on page 231
must manually clear the fault in Oracle ILOM. For instructions for manually clearing a PCIe
riser fault, see the procedure "Clear Faults for Undetected Replaced or Repaired Hardware
Components" in the Oracle ILOM User's Guide for System Monitoring and Diagnostics
Firmware Release 4.0 in the Oracle Integrated Lights Out Manager (ILOM) 4.0 Documentation
Library at https://www.oracle.com/goto/ilom/docs.
Setting Up BIOS Configuration Parameters 225

Accessing the BIOS Setup Utility
Accessing the BIOS Setup Utility

The BIOS Setup Utility provides five main menus that you can use to view product information,
and to configure, enable, and disable, or manage system components.
This section provides the following information:

■ “BIOS Setup Utility Menus” on page 226
■ “BIOS Key Mappings” on page 226
■ “Access BIOS Setup Utility Menus” on page 227
■ “Navigate BIOS Setup Utility Menus” on page 228
BIOS Setup Utility Menus
The following table provides descriptions for the top-level BIOS Setup Utility menus.
Menu Description
Main General product information, including memory, time/date, security settings, system serial
number, and CPU and DIMM information.
Advanced Configuration information for the CPU, trusted computing, USB, and other information. Set the
IP address for the server SP.
IO Manage configuration settings for I/O devices, such as I/O virtualization settings, and enable and
disable Option ROMs.
Boot Configure the boot device priority.
Save & Exit Save changes and exit, discard changes and exit, discard changes, or restore the default BIOS
settings.
See “BIOS Setup Utility Menu Options” on page 255 for examples of each of these screens.
Related Information
BIOS Key Mappings
When viewing the BIOS output from a terminal using the serial console redirection feature,
some terminals do not support function keys. BIOS supports the mapping of function keys

Access BIOS Setup Utility Menus
to Control key sequences when serial redirection is enabled. The following table provides a
description of the function key to Control key sequence mappings.
Function Key Control Key Sequence BIOS Setup Function

F1 Ctrl+Q Activate the Setup Utility Help menu.
F2 Ctrl+E Enter BIOS Setup Utility while the system is performing
power-on self-test (POST).
F8 Ctrl+P Activate the BIOS Boot Menu.
F10 Ctrl+S Save and Exit changes.
F12 Ctrl+N Activate Network boot.
Related Information

Access BIOS Setup Utility Menus
You can access the BIOS Setup Utility screens from the following interfaces:
■ Use a terminal (or terminal emulator connected to a computer) through the serial port on the
back panel of the server.
■ Connect to the server using the Oracle ILOM Remote System Console Plus application.
1. Reset or power on the server.

For example, to reset the server:
■ From the local server, press the On/Standby button on the front panel of the server to
power off the server, and then press the On/Standby button again to power on the server.
■ From the Oracle ILOM web interface, click Host Management → Power Control and
select Reset from the Select Action list.
■ From the Oracle ILOM CLI, type reset /System
2. After the server resets, to enter the BIOS Setup Utility, press the F2 key (Ctrl
+E from a serial connection) when prompted and while the BIOS is running the
power-on self-tests (POST).

Navigate BIOS Setup Utility Menus
The BIOS Setup Utility Main Menu screen appears.
Related Information
■ “Exit BIOS Setup Utility” on page 253
To navigate the menus or options listed on a menu, use the arrow keys. The currently selected
option or sub-menu is highlighted. For further instructions on how to navigate and change
settings in the BIOS Setup Utility, refer to the online information provided on the menu.
1. Access the BIOS Setup Utility.

See “Access BIOS Setup Utility Menus” on page 227.

2. Use the left and right arrow keys to select the different primary menu options.
As you select each menu option, the top-level screen for that menu option appears.
3. To navigate options presented on a top-level screen, use the up and down arrow
keys.
Only options that can be modified are highlighted when you press the up and down arrow keys.
■ If an option can be modified, as you select the option, user instructions for
modifying the option appear in the right column of the screen.
■ If an option is a link to a sub-screen, a description of the sub-menu content

appears in the right column.
4. Modify an option by pressing the + or - (plus or minus) keys or by pressing Enter

and selecting the desired option from the pop-up menus.
5. Press the Esc key to return from a sub-menu screen to the previous menu
screen.
Pressing Esc from a top-level menu is equivalent to selecting the Discard Changes and Exit
option from the Save & Exit Menu.
6. Modify parameters as needed.
7. Press the F10 key to save your changes and exit the BIOS Setup Utility.
Alternatively, you can select the Save & Exit menu, and then select Save Changes and Exit to
save your changes and exit the BIOS Setup Utility.
Note - After modifying any BIOS settings, the subsequent reboot might take longer than a
typical reboot where no settings were modified. The additional delay is required to ensure that
changes to the BIOS settings are synchronized with Oracle ILOM.
Related Information


Using UEFI BIOS
Using UEFI BIOS
Oracle Server X7-2 is equipped with a Unified Extensible Firmware Interface (UEFI)-
compatible BIOS, which runs with all operating systems that are supported on the server. The
BIOS firmware controls the system from power-on until an operating system is booted, and
allows you to configure, enable, disable, or manage system components.
This section includes the following information:
■ “Configuration Utilities for Add-In Cards” on page 230

■ “Configure and Manage BIOS Using Oracle ILOM” on page 230
■ “UEFI Secure Boot” on page 231
■ “Trusted Execution Technology” on page 231
Configuration Utilities for Add-In Cards
In UEFI BIOS, the configuration screens for the add-in cards appear as menu items in the BIOS
Advanced Menu as part of the standard BIOS Setup Utility screens. For example, if the Oracle
Storage 12 Gb SAS PCIe RAID HBA, Internal card is installed in the server, the configuration
utility for the HBA appears as a menu selection.
Configure and Manage BIOS Using Oracle ILOM

Oracle Integrated Lights Out Manager (ILOM) includes BIOS configuration and management
tools. You can perform the following BIOS configuration tasks using Oracle ILOM:
■ View the BIOS configuration synchronization status and synchronize the configuration
parameters
■ Reset the factory defaults for the service processor (SP) and Oracle ILOM BIOS
■ Backup or restore the BIOS configuration
■ Enable UEFI diagnostics to run at system boot
For more information about Oracle ILOM BIOS configuration and management tools, refer to
the Oracle Integrated Lights Out Manager (ILOM) 4.0 Documentation Library at: https://
www.oracle.com/goto/ilom/docs.

Common BIOS Setup Utility Tasks
UEFI Secure Boot
Oracle Server X7-2 UEFI BIOS supports UEFI Secure Boot. UEFI Secure Boot defines how
platform firmware can authenticate a digitally signed UEFI image, such as an operating system
loader or a UEFI driver.
When enabled, UEFI Secure Boot provides a policy-based invocation of various UEFI
executable images, using cryptographic signatures to identify the software publishers. UEFI
Secure Boot also requires all third-party UEFI drivers and operating system boot loaders to be
signed by Microsoft or with Key Exchange Key (KEK) by using BIOS setup.
UEFI Secure Boot is disabled by default. For configuration information, see “Configure UEFI
Secure Boot” on page 242.
Trusted Execution Technology
Oracle Server X7-2 uses Trusted Execution Technology (TXT), which provides authenticity of
a platform and its operating system.
When enabled, TXT ensures that the operating system (OS) starts in a trusted environment, and
provides the OS with additional security capabilities not available to an untrusted OS. Using
cryptographic techniques, TXT provides measurements of software and platform components
so that system software as well as local and remote management applications may use those
measurements to make trust decisions. Trusted Execution Technology defends against software-
based attacks aimed at stealing sensitive information by corrupting system or BIOS code, or
modifying a platform's configuration.
Trusted Execution Technology is disabled by default. For configuration information, see

“Configure Trusted Execution Technology” on page 251.
Common BIOS Setup Utility Tasks

This section presents the procedures for some of the BIOS setup tasks that you typically
perform when setting up and managing the server.
For additional information about BIOS setup tasks, refer to the Oracle X7 Series Servers
Administration Guide at https://www.oracle.com/goto/x86admindiag/docs
■ “Verify BIOS Factory Default Settings” on page 232

Verify BIOS Factory Default Settings
■ “Select a Temporary Boot Device” on page 233

■ “Configure TPM Support” on page 234
■ “Configure UEFI Driver Settings” on page 236
■ “Configure I/O Resource Allocation” on page 239
■ “Configure UEFI Secure Boot” on page 242
■ “Configure Trusted Execution Technology” on page 251
Verify BIOS Factory Default Settings
In the BIOS Setup Utility, you can return the BIOS settings to the optimal factory default
values, as well as view and edit settings as needed. Any changes that you make in the BIOS
Setup Utility (using the F2 key) persist until the next time you change the settings.
Before you begin, ensure that a console connection is established to the server.

select Reset from the Select Action list. Click Save, and then click OK.
2. After the server resets and begins the initialization process, when prompted,
press the F2 key to access the BIOS Setup Utility.
3. To ensure that the factory defaults are set, do the following:
■ Press the F9 key to automatically load the optimal factory default settings.
■ In responses to the confirmation message to continue, highlight OK, and

then press Enter.
4. Press the F10 key to save the changes and exit the BIOS Setup Utility.
Related Information

Select a Temporary Boot Device

Select a Temporary Boot Device
The Boot Options Priority list displays the boot device candidates for the system.
In addition to using the F2 key to view or edit the system BIOS settings, you can use the F8
key during the BIOS startup to specify a temporary boot device. This selected boot device is in
effect only for the current system boot. The permanent boot device specified using the F2 key
will be in effect after booting from the temporary boot device.

select Reset from the Select Action list. Click Save, and then click OK
2. After the server resets and begins the initialization process, press the F8 key (or
Ctrl+P from a serial connection) when prompted while the UEFI BIOS is running
the power-on self-test (POST) to access the boot device menu.

Configure TPM Support
3. In the Please Select Boot Device dialog box, select the boot device according to
the operating system you elected to use, and then press Enter.
4. Follow the on-screen instructions to install the operating system from the
selected boot device.
Related Information

The TMP feature set is enabled by default. If you wish to disable it, or to enable it after it has
been disabled, perform the procedure in this section.

Note - TPM enables you to administer the TPM security hardware in your server. For additional
information about implementing this feature, refer to the Windows Trusted Platform Module
Management documentation provided by your operating system or third-party software vendor.
1. Access the BIOS Setup Utility menus.

2. In the BIOS Setup Utility menus, navigate to the Advanced Menu.
3. On the Advanced Menu screen, select Trusted Computing 2.0.
4. On the Trusted Computing 2.0 Configuration screen, select Security TPM Device
Support and press Enter. Do one of the following:
■ Select Disable to disable Security TPM Device Support.
■ Select Enable to enable Security TPM Device Support.

Configure UEFI Driver Settings
5. On the updated Trusted Computing 2.0 Configuration screen, press the F10 key
to save the changes and exit the BIOS Setup Utility.
Related Information

■ Microsoft's Windows Trusted Platform Module Management documentation

2. In the BIOS Setup Utility menus, navigate to the IO Menu.

3. On the IO Menu screen, select either Internal Devices or Add In Cards and press
Enter to display the internal device or add-in card slot for which you want to
enable or disable the PCI-E UEFI Driver.

4. On the Internal Devices screen, select the internal device or add In card slot that
you want to configure.
5. On the PCI-E UEFI Driver Enable screen, select PCI-E UEFI Driver Enable and
press Enter. Do one of the following:
■ Select Enabled to enable the PCI-E UEFI Driver setting.
■ Select Disabled to disable the PCI-E UEFI Driver setting.
Related Information


Configure I/O Resource Allocation

2. In the BIOS Setup Utility menus, navigate to the IO Menu.

3. On the IO Menu screen, select Add In Cards and press Enter to display the add-in
card slots.

4. On the Add In Cards screen, select the slot in which you want to configure the
card and press Enter.
5. On the IO resource allocation screen for that card, select IO Enable and press
Enter. Do one of the following:
■ Select Enabled to enable I/O resource allocation for the I/O card.
■ Select Disabled to disable I/O resource allocation for the I/O card.
Related Information


Configure UEFI Secure Boot

2. On the Main Menu screen, select Security and press Enter.

3. On the Security Settings screen, select Secure Boot and press Enter.
4. On the Secure Boot screen, select Secure Boot and press Enter. Do one of the
following:
■ Select Enabled to enable UEFI Secure Boot. Continue with the next step to
manage policy variables.
■ Select Disabled to disable UEFI Secure Boot. Continue with Step 8 to save
changes and exit from the BIOS Setup Utility.
When enabled, Secure Boot allows you to manage Secure Boot policy variables.
5. To manage Secure Boot policy variables, select Key Management and press Enter.
The Key Management screen provides options to provision factory default Secure Boot keys or
to enroll an Extensible Firmware Interface (EFI) image.
■ To provision factory default keys – See Step 6.

■ To enroll an EFI image – See Step 7.
6. If you want to provision factory default keys, select Provision Factory Defaults
and press Enter. Do one of the following:
■ Select Enabled to allow the provisioning of factory default Secure Boot keys
when the system is in Setup Mode. When enabled, you can select Install

Factory Default Keys to force the system to User Mode and install all the
factory default Secure Boot keys.
■ Select Disabled to disable the provisioning of factory default Secure Boot

keys. When disabled, you can select Delete all Secure Boot Variables to

remove all Secure Boot keys from the system. Selecting this option also
resets the system to Setup Mode.

7. If you want to enroll an EFI image, select Enroll Efi Image and press Enter.

a. On the Select a File System screen, Scroll through the list and select the file
system that contains the EFI file and press Enter.

b. On the Select File screen, scroll through the list and select the EFI file (or
another available file) and press Enter.
c. On the next Select File screen, scroll through the list and select the image
file that you want to run in Secure Boot mode and press Enter.

d. To save all Secure Boot policy variables, select Save all Secure Boot
variables and press Enter.
e. On the Select a File System screen, select the file system where you want to
save the EFI file and press Enter.
The Secure Boot policy variables are saved to the root folder in the target file system.
Related Information

■ “UEFI Secure Boot” on page 231

Configure Trusted Execution Technology
The Trusted Platform Module (TPM) feature must be enabled on your server before enabling
Trusted Execution Technology (TXT). See “Configure TPM Support” on page 234.

2. On the Main Menu screen, select Security and press Enter.

3. On the Security Settings screen, select TXT and press Enter.
4. On the TXT screen, select Enable Intel(R) TXT and press Enter. Do one of the
following:
■ Select Enabled to enable TXT.
■ Select Disabled to disable TXT.
Related Information

■ “Trusted Execution Technology” on page 231
■ “Configure TPM Support” on page 234

Exit BIOS Setup Utility
Exit BIOS Setup Utility

1. Use the left and right arrow keys to navigate to the top-level Save & Exit Menu.
2. Use the up and down arrow keys to select the desired action.
3. Press Enter to select the option.
4. In the confirmation dialog box, select Yes to proceed and exit the BIOS Setup
Utility, or select No to stop the exit process.
Note - After modifying any BIOS settings, the subsequent reboot might take longer than a
typical reboot where no settings were modified. The additional delay is required to ensure that
changes to the BIOS settings are synchronized with Oracle ILOM.
Related Information

BIOS Setup Utility Menu Options
This section includes screens of the main menus in the BIOS Setup Utility for Oracle Server
X7-2. Following the screen for each menu is a table of the options available from that menu.
■ “BIOS Main Menu Selections” on page 255

■ “BIOS Advanced Menu Selections” on page 260
■ “BIOS IO Menu Selections” on page 276
■ “BIOS Boot Menu Selections” on page 280
■ “BIOS Exit Menu Selections” on page 282
Related Information
■ Oracle X7 Series Servers Administration Guide at: https://www.oracle.com/goto/

x86admindiag/docs
■ “Setting Up BIOS Configuration Parameters” on page 225
BIOS Main Menu Selections
This section includes a screen of the BIOS Main Menu. The options that are available from the
Main Menu are described in the table that follows. Options in the table that are marked as “(R/
O)” are read-only information and cannot be changed.
BIOS Setup Utility Menu Options 255

The following tables describe the options provided by the BIOS Main Menu and submenus.
Setup Options Options Defaults Description

Project Version (R/O) BIOS version is displayed. This string
is a unique identifier used to reference
a specific BIOS release. Format is
XXYYZZPP, which indicates:
■ XX - Unique project/platform code.

■ YY - BIOS major release.
■ ZZ - BIOS minor release.
■ PP - Build number.
Example: 42.01.04.01
System Date Current date is displayed. You can
change the date setting.
Example: [Thu 06/20/2017]

System Time Current time is displayed. You can
change the time setting.
Example: 13:38:27
UPI Link Speed (R/O) SLOW/ Intel UltraPath Interconnect (UPI)
operational speed is displayed. The


9.6 GT/s SLOW option displays as unknown in
single-processor systems.
10.4 GT/s
Total Memory (R/O) Memory in gigabytes is displayed.
Example: 224 GB
Current Memory Speed (R/O) Memory speed is displayed.
Example: 2400 MT/s

USB Devices (R/O) Detected USB devices are displayed.
Example: 1 Keyboard, 1 Mouse, 1 Hub

BMC Status (R/O) Detected condition of the service
processor.
Example: Healthy
BMC Firmware Revision (R/O) The service processor firmware version
is displayed.
Example: 4.0.0.0 r115197

PRODUCT INFORMATION Product information is displayed.
(R/O)
Product Name Product name is displayed.
Example: Oracle Server X7-2

Product Serial Number Product serial number is displayed.
Example: 1134FML00V
Board Serial Number Board serial number is displayed.
Example: 489089M+1637E2002E
CPU INFORMATION (R/O) Attributes of a single processor (CPU)
are defined. A separate information
structure is provided for each processor
supported in the system. Most of the
values are dependent on the processor.
Socket 0 CPU Information (R/O) If CPU socket 0 is populated, the
following options are listed. Otherwise,
displays “Not Present.”
Genuine Intel CPU @ 2.6 GHz Processor ID brand is displayed.
CPU Signature Processor information is displayed.
Example: 50654
Microcode Patch Software update (microcode patch)
information is displayed.
Example: 2000009


Max CPU Speed Maximum non-turbo speed of the
processor is displayed.
Example: 2000 MT/s

Min CPU Speed Minimum speed of the processor is
displayed.
Example: 1000 MT/s

Max Processor Cores Number of available processor cores is
displayed.
Example: 26
Active Cores Number of active processor cores is
displayed.
Intel HT Technology Indicates whether Intel Hyper Threading
is supported.
Intel VT-x Technology Indicates whether Intel Virtualization
Technology is supported.
L1 Data Cache Example: 32 KB x 26
L1 Code Cache Example: 32 KB x 26
L2 Cache Example: 1024 KB x 26
L3 Cache Example: 36608 KB
Socket 1 CPU Information (R/O) If CPU socket 1 is populated, the same
options as Socket 0 CPU Information
are displayed. Otherwise, displays “Not
Present.”
DIMM INFORMATION (R/O) Memory module (DIMM) presence and
size information are displayed.
Processor 0 DIMMs (R/O) For D0...D11, if a DIMM is present,
memory size (in gigabytes) is displayed.
Otherwise, displays “Not Present.”
Processor 1 DIMMs (R/O) Same as Processor 0.
SECURITY Configure the security settings.
TXT Enable Intel TXT Disable/ Disabled Enables Intel Trusted Execution
Enable Technology (TXT).
HDD Security Configuration Set User Password Set an HDD user password for the
selected drive.
Secure Boot Customize Secure Boot settings.
Attempt Secure Boot Disabled/Enabled Disabled Secure Boot is activated when Platform
Key (PK) is enrolled, System mode
is User/Deployed, and Compatibility
Support Module (CSM) function is
disabled.


Key Management Enables expert users to modify Secure
Boot Policy variables without full
authentication.
Provision Factory Defaults Disabled/Enabled Disabled Allows the provisioning of factory
default Secure Boot keys when the
system is in Setup Mode.
Install Factory Default keys Yes/No Force system to User Mode and install
Factory Default keys.
Note - Displays only when Provision
Factory Defaults is Enabled.
Delete all Secure Boot variables Yes/No Removes all Secure Boot keys from the
system. Also resets the system to Setup
Mode.
Note - Displays only when Provision
Factory Defaults is Disabled.
Enroll Efi Image Enrolls an EFI image to run in Secure
Boot mode.
Save all Secure Boot variables Saves all Secure Boot variables to the
root folder in the chosen file system.
Platform Key (PK) Save to File/Set New/Erase Enrolls factory defaults or load
certificates from a file.
Key Exchange Keys Save to File/Set New/ Enrolls factory defaults or load
Append/Erase certificates from a file.
Authorized Signatures Save to File/Set New/ Enrolls factory defaults or load
Forbidden Signatures Save to File/Set New/ Enrolls factory defaults or load
Authorized TimeStamps Set New/Append Enrolls factory defaults or load
certificates from a file.
OsRecovery Signatures Save to File/Set New/ Enrolls factory defaults or load
Related Information


BIOS Advanced Menu Selections
This section includes a screen of the BIOS Advanced Menu. The options that are available from
the Advanced Menu are described in the table that follows. Options in the table that are marked
as “(R/O)” are read-only information and cannot be changed.
The following sections describe the BIOS Advanced menu options.

■ “BIOS Advanced Menu iSCSI Configuration Options” on page 261
■ “BIOS Advanced Menu Gigabit Network Connection Options” on page 263
■ “BIOS Advanced Menu Oracle Dual Port 10Gb/25Gb SFP28 Ethernet Controller
Options” on page 264
■ “BIOS Advanced Menu Driver Health Options” on page 266
■ “BIOS Advanced Menu Serial Port Console Redirection Options” on page 267
■ “BIOS Advanced Menu Network Stack Options” on page 268
■ “BIOS Advanced Menu NVMe Configuration Options” on page 269
■ “BIOS Advanced Menu Primary Video Selection Option” on page 269
■ “BIOS Advanced Menu Trusted Computing 2.0 Options” on page 270

■ “BIOS Advanced Menu PCH SATA Configuration Options” on page 271

■ “BIOS Advanced Menu Processor Configuration Options” on page 272
■ “BIOS Advanced Menu Memory Configuration Options” on page 273
■ “BIOS Advanced Menu CPU Power Management Configuration Options” on page 274
■ “BIOS Advanced Menu USB Ports Options” on page 275
■ “BIOS Advanced Menu Error Injection Settings Option” on page 275
■ “BIOS Advanced Menu Disk Freeze Lock Settings Option” on page 276
BIOS Advanced Menu iSCSI Configuration

Options
The following table lists the BIOS Advance Menu iSCSI Configuration options.

iSCSI Initiator Name NA (must be specified) None The worldwide unique name of
the iSCSI Initiator. Only IQN
format is accepted.
Add an Attempt
iSCSI Attempt Name NA (must be specified) None The human-readable name that
you assigned to this attempt.
iSCSI Mode Disabled/Enabled/Enabled for Disabled Set to Enabled for multipath I/
MPIO O (MPIO). MPIO can boost the
performance of an application
by load-balancing traffic across
multiple ports.
Internet Protocol IP4/IP6/Autoconfigure IP4 Can be set to IP4, IP6, or
Autoconfigure. The initiator
IP address is assigned by the
system to IP6. In Autoconfigure
mode, the iSCSI driver attempts
to connect to the iSCSI target
using the IPv4 stack. If this fails,
then the iSCSI driver attempt to
connect using the IPv6 stack.
Connection Retry Count 0 to 16 0 The count range is 0 to 16. If set
to 0, there are no retries.
Connection Establishing NA 1,000 The timeout value in
Timeout milliseconds. The minimum
value is 100 milliseconds and
the maximum is 20 seconds.
Configure ISID Derived from the MAC address The default value is derived The OUI-format ISID is 6 bytes.
from the MAC Address The default value is derived


from the MAC address. Only the
last 3 bytes are configurable.
Example: Update
0ABBCCDDEEFF to
0ABBCCF07901 by inputting
F07901
Enable DHCP Disabled/Enabled Disabled Enable or disable DHCP.
Initiator IP Address NA 0.0.0.0 Set initiator IP address in dotted-
decimal notation.
Initiator Subnet Mask NA 0.0.0.0 Set initiator subnet mask IP
address in dotted-decimal
notation.
Gateway NA 0.0.0.0 Set initiator gateway IP address
in dotted-decimal notation.
Target Name NA NA The worldwide unique name of
the target. Only IQN format is
accepted.
Target IP address 0.0.0.0 None Set target IP address in dotted-
decimal notation.
Target Port 3260 Change target port number.
Boot LUN 0 Set the hexadecimal
representation of the boot logical
unit number (LUN).
Example: 4752-3A4F-6b7e-
2F99
Authentication Type CHAP/None CHAP Define the Challenge-
Handshake Authentication
Protocol (CHAP). Available
settings are CHAP, Kerberos,
and None.
CHAP Type One Way/Mutual One Way Set CHAP type to either One
Way or Mutual.
CHAP Name NA None Set CHAP name.
CHAP Secret NA None Set the CHAP secret password.
The secret length range is 12 to
16 bytes.
Delete Attempts NA NA Delete one or more attempts.
Change Attempt Order NA NA Change the order of attempts.
Use arrow keys to select the
attempt, then press plus or minus
(+/-) keys to move the attempt
up/down in the attempt order
list.

BIOS Advanced Menu Gigabit Network

Connection Options
The following table describes the BIOS Advanced Menu Gigabit network connection options.

NIC configuration Configure the network interface
controller.
Link Speed Auto Negotiated NA Specifies the port speed used for
the selected boot protocol.
10 Mbs Half
10 Mbs Full
100 Mbs Half
100 Mbs Full

Wake on LAN Disable/Enabled NA Enable or disable wake on LAN.
Blink LEDs 0/1/2/3 0 Identify the physical network
port by blinking the associated
LED.
UEFI Driver (R/O) NA NA Identifies the UEFI driver.
Adapter PBA (R/O) NA NA Product board adapter (PBA)
number. You can use the Intel
Network Adapter PBA number
to search for the adapter's model
number. The PBA number is
a nine-digit number that is the
last part of the adapter board
serial number. The PBA number
is presented in this format:
xxxxxxx-xxx, for example,
C80222-001.
Device Name (R/O) NA NA Device name.
Chip Type (R/O) NA NA Manufacturer and model
number.
PCI Device ID (R/O) NA 1533 Device identifier.
PCI Address (R/O) NA NA Bus device function identifier.
Example format: Bus:Device:

Function
Link Status (R/O) NA Connected Specifies the link status of the
network port.
MAC Address (R/O) NA NA Lists the MAC address of the
network interface controller
(NIC).


Virtual MAC Address (R/O) NA NA Lists the Virtual MAC address
of the network interface
controller (NIC).
BIOS Advanced Menu Oracle Dual Port 10Gb/25Gb

SFP28 Ethernet Controller Options
The following table describes the BIOS Advanced Menu Oracle Dual Port 10Gb/25Gb SFP28
Ethernet controller options.

Firmware Image Menu (R/O) NA NA Lists the current firmware
versions for the Ethernet
controller.
Device Configuration Menu NA NA Configure the device.
Number of VFs per PF NA 16 Configure the number of VFs
(virtual functions) per PF
(physical functions) in multiples
of 8 (0…128).
SR-IOV Enabled/Disabled Disabled Enable/Disable single root I/O
virtualization.
Number of MSI-X Vectors per NA 16 Configure the number MSI-X
VF (message signaled interrupts)
Vectors per VF (0…128).
Maximum Number of PF MSI- NA 255 Configure the maximum number
X Vectors of PF MSI-X Vectors (0…470).
Link FEC Disabled Disabled Configure Link Forward Error
Correction mode.
CL74 - Fire Code
CL91 - Reed Solomon
both CL74 and CL91

Energy Efficient Ethernet Enabled/Disabled Disabled Configure Energy Efficient
Ethernet operation.
Operational Link Speed AutoNeg AutoNeg Configure the link speed setting
to be used as the default link
1Gbps speed for the selected port. For
dual port adapters, the adapter
10Gbps supports multiple combinations.
25Gbps


Firmware Link Speed AutoNeg AutoNeg Configure the link speed setting
to be used as the default link
1Gbps speed for the selected port in
D3 state. For dual port adapters,
10Gbps the adapter supports multiple
combinations.
25Gbps
Physical media selection SFP28/RJ45 SFP28 Configure PHY selection for
dual media devices.
QoS Profile CoS Queue Profile 3 Default CoS Queue Profile Select the QoS Profile.
CoS Queue Profile 4
CoS Queue Profile 6
CoS Queue Profile 7
Default CoS Queue Profile

DCB Protocol Disabled Enabled Enable or disable DCB (Data
Center Bridging) Protocol.
Enabled (IEEE only)
CEE (only)
Both (IEEE preferred with

fallback to CEE)
LLDP nearest bridge Enabled/Disabled Enabled Configure LLDP (Link Layer
Discovery Protocol) nearest
bridge state.
Note - If you disable LLDP
nearest bridge, you should also
disable DCB Protocol.
LLDP nearest non-TPMR bridge Enabled/Disabled Enabled Configure LLDP nearest non-
TPMR bridge state.
MBA Configuration Menu NA NA Configure Multiple Boot Agent
(MBA) parameters.
Legacy Boot Protocol PXE/NONE NONE Select non-UEFI Boot Protocol:
Preboot Execution Environment
(PXE)/iSCSI.
Boot Strap Type Auto Detect Auto Detect Select the boot strap type.
BBS
Int 18h
Int 19h
Hide Setup Prompt Enabled/Disabled Disabled Configure whether the Setup
Prompt is displayed during
ROM initialization.


Setup Key Stroke Ctrl-S/Ctrl-B Ctrl-S Configure key strokes to invoke
the configuration menu.
Banner Message Timeout NA 0 Select the timeout value:
■ 0 = 4 seconds
■ 15 = no delay
■ 1-14 = timeout value in
seconds
Link Speed AutoNeg AutoNeg Configure the link speed setting
to be used when booting the
1Gbps selected protocol. For dual port
adapters, the adapter supports
10Gbps multiple combinations of link
speeds per port.
25Gbps
VLAN Mode Enabled/Disabled Disabled Configure the virtual LAN
(VLAN) mode.
VLAN ID NA 1 Configure the VLAN ID (1…
4094).
Note - This selection is
available only when VLAN
Mode is Enabled.
NIC + RDMA Mode (R/O) NA Disabled
Blink LEDs NA 0 Configure blink LEDs for a
duration of up to 15 seconds.
Link Status (R/O) NA Connected Specifies the link status of the
port.
Chip Type (R/O) NA NA Displays the manufacturer and
model of the Ethernet controller.
PCI Device ID (R/O) NA 16E2 Displays the PCI device
identifier.
Bus:Device:Function (R/O) NA NA Displays the Bus device function
identifier.
Permanent MAC Address(R/O) NA NA Lists the MAC address of the
Ethernet controller.
Virtual MAC Address (R/O) NA NA Lists the virtual MAC address of
the Ethernet controller.
BIOS Advanced Menu Driver Health Options

The following table describes the BIOS Advanced Menu driver health options.

Note - Depending on the devices that are populating your PCIe slots, you will see different
entries if the devices are publishing their driver health status.

Intel PRO/1000 PCI-E (R/O) Healthy Lists the health status of drivers/
controllers.
Controller Child 0 (R/O) Healthy
Intel I210 Gigabit Network Healthy
Connection (R/O)
Apache Pass Driver (R/O) Healthy Lists the health status of drivers/
controllers.
BIOS Advanced Menu Serial Port Console

Redirection Options
The following table lists the BIOS Advanced Menu Serial Console Redirection options.

EMS Console Redirection Disabled/Enabled Disabled Enable or disable console
redirection for Windows
Emergency Management Service
(EMS) administration.
Console Redirection Disabled/Enabled Enabled Enable or disable console
redirection.
Terminal Type VT100/VT100+/VT-UTF8/ VT100+ Select the emulation for the
ANSI terminal:
■ VT100: ASCII character set.

■ VT100+: Extends VT100 to
support color, function keys,
etc.
■ VT-UTF8: Uses UTF8
encoding to map Unicode
characters onto one or more
bytes.
■ ANSI: Extended ASCII
character set.
Bits per Second 9600 9600 Select the serial port
transmission speed. The
19200 speed must be matched on the
connecting serial device. Long


38400 or noisy lines require lower
speeds.
57600
115200
Data Bits 7/8 8 Select the data bits.
Parity None/Even/Odd/Mark/Space None A parity bit can be sent with
the data bits to detect some
transmission errors.
■ None: No parity bits are

sent.
■ Even: Parity bit is 0 if the
number of 1s in the data bits
is even.
■ Odd: Parity bit is 0 if the
number of 1s in the data bits
is odd.
■ Mark: Parity bit is always 1.
■ Space: Parity bit is always 0.
Mark and Space parity do not

allow for error detection. They
can be used as an additional data
bit.
Stop Bits 1/2 1 Stop bits indicate the end of
a serial data packet. (A start
bit indicates the beginning
of a serial data packet.) The
standard setting is 1 stop bit.
Communication with slow
devices may require more than 1
stop bit.
Flow Control None, Hardware RTS/CTS, None Flow control can prevent data
Software Xon/Xoff loss from buffer overflow. When
sending data, if the receiving
buffers are full, a 'stop' signal
can be sent to stop the data flow.
Once the buffers are empty, a
'start' signal can be sent to restart
the flow. Hardware flow control
uses two wires to send start/stop
signals.
BIOS Advanced Menu Network Stack Options

The following table lists the BIOS Advanced Menu Network Stack options.


Network Stack Disabled/Enabled Enabled Enable or disable the UEFI
network stack.
Ipv4 PXE Support Disabled/Enabled Enabled Enable or disable IPv4 PXE
Boot support. If disable, the
IPv4 PXE Boot Option will not
be created.
Ipv4 HTTP Support Disabled/Enabled Disabled Enable or disable IPv4 HTTP
IPv4 HTTP Boot Option will not
be created.
Ipv6 PXE Support Disabled/Enabled Disabled Enable or disable IPv6 PXE
IPv6 PXE Boot Option will not
be created.
Ipv6 HTTP Support Disabled/Enabled Disabled Enable or disable IPv6 HTTP
IPv6 HTTP Boot Option will not
be created.
PXE boot wait time 0 0 Wait time to press ESC key to
abort the PXE boot.
Media detect count 1 1 Number of times the presence of
media will be checked.
BIOS Advanced Menu NVMe Configuration

Options
The following table describes the BIOS Advanced Menu NVMe configuration options.

Bus:5E Dev:0 Func:0 (R/O) N/A Displays the PCIe Bus, Device,
and Function for the NVMe
controller.
Nvme Size (R/O) N/A Displays the size of the NVMe
device.
BIOS Advanced Menu Primary Video Selection

Option
The following table describes the BIOS Advanced Menu primary video selection option.


Add-in Video Card support Disabled/Enabled Enabled Enable or disable video card
support.
BIOS Advanced Menu Trusted Computing 2.0

Options
The following table lists the BIOS Advanced Menu Trusted Computing 2.0 options.
Note - The options in this section are available only when the Security TPM Device Support
option is set to Enabled.

Security TPM Device Support Disabled/Enabled Disabled Enable or disable Trusted
Platform Module (TPM)
support. If disabled, the OS will
not show TPM. Reset of the
platform is required.
Active PCR banks (R/O) N/A N/A Displays active Platform
Configuration Register (PCR)
banks.
Available PCR banks (R/O) N/A N/A Displays available Platform PCR
banks.
SHA-1 PCR Bank (R/O) N/A N/A Displays if the SHA-1 PCR bank
is enabled/disabled.
SHA256 Bank (R/O) N/A N/A Displays if the SHA256 PCR
bank is enabled/disabled.
Pending Operation None/TPM Clear None Schedule an operation for the
security device.
Note - Your computer reboots
during restart to change the state
of a security device.
Platform Hierarchy Disabled/Enabled Enable or disable platform
hierarchy.
Storage Hierarchy Disabled/Enabled Enable or disable storage
hierarchy.
Endorsement Hierarchy Disabled/Enabled Enable or disable endorsement
hierarchy.
TPM 2.0 UEFI Spec Version (R/ N/A N/A Displays the TPM 2.0 UEFI
O) spec version.
Physical Presence Spec Version 1.2/1.3 1.3 Select the physical presence
spec version.


TPM 20 InterfaceType (R/O) N/A N/A Displays the TPM 20 interface
type.
Device Select (R/O) N/A N/A Displays the TPM device.
BIOS Advanced Menu PCH SATA Configuration

Options
The following table describes the BIOS Advanced Menu PCH SATA configuration options.

SATA Controller Disable/Enable Enable Enable or disable SATA
controller.
Configure SATA as AHCI/RAID AHCI Configure SATA as AHCI or
RAID.
SATA test mode Disable/Enable Disable Enable or disable SATA test
mode.
SATA RSTe Boot Info Disable/Enable Enable Enable this setting to provide
full int13h support for SATA
controller attached devices.
Note - This option is available
only if Configure SATA as is
set to RAID.
SATA Mode Options Select SATA mode related
options.
SATA HDD Unlock Disable/Enable Enable Enable or disable SATA HDD
unlock.
SATA LED Locate Disable/Enable Enable Enable or disable SATA LED
locate.
Support Aggressive Link Power Disable/Enable Enable Enable or disable aggressive link
Management power management.
Alternate Device ID on RAID Disable/Enable Disable Enable or disable an alternate
device ID on RAID devices.
set to RAID.
Load EFI Driver for RAID Disable/Enable Disable Load EFI driver in RAID mode.
set to RAID.
NVRAM CYCLE ROUTER 0 Disable/Enable Disable Enable or disable cycle router 0
ENABLE for NVRAM Remapping engine.


NVRAM CR0 PCIE Root Port PCI Express Root Port 1…20 Choose a RootPort that is
Number enabled for router cycle 0 for
None PCI Express Root Port NVRAM engine.
SATA Port 0 Software Reserve
Port 0 Disable/Enable Enable Enable or disable the SATA port.
Hot Plug Disable/Enable Disable Designates the port as hot-
pluggable.
Configure as eSATA Disable/Enable Disable Configures the port as an
external SATA (eSATA) device.
Mechanical Presence Switch Disable/Enable Enable Enable or disable device
reporting when the device has a
mechanical presence switch.
Spin Up Device Disable/Enable Disable Enable or disable staggered spin
up on the device.
SATA Device Type Hard Disk Drive/Solid State Hard Disk Drive Identify the type of drive that is
Drive connected to the SATA port.
SATA Topology Unknown/ISATA/Direct Unknown Identify the SATA topology for
Connect/Flex/M2 the SATA port.
SATA Port 1, Port 2, Port 3, The same options as SATA
Port 4, Port 5, Port 6, and Port Port 0 Software Reserve are
7 Software Reserve displayed
BIOS Advanced Menu Processor Configuration

Options
The following table lists the BIOS Advanced Menu Processor Configuration options.

Hyper-threading ALL Disabled/Enabled Enabled Enable or disable Hyper
Threading. When enabled,


two threads are available per
enabled core. When disabled,
only one thread per enabled core
is available.
Active Processor Cores A minimum of one up to the All The number of cores to enable in
maximum number of cores each processor package.
available in the processor
package.
SNC Disable/Enable/Auto Disable Enable, disable, or set sub-
NUMA cluster (SNC) to auto.
Hardware Prefetcher Disabled/Enabled Enabled Enable or disable the mid-
level cache (MLC) streamer
prefetcher (MSR 1A4h bit [0]).
Adjacent Cache Prefetcher Disabled/Enabled Enabled Enable or disable the mid-
level cache (MLC) streamer
prefetcher (MSR 1A4h bit [1]).
DCU Streamer Prefetcher Disabled/Enabled Enabled Enable or disable DCU streamer
prefetcher, which is a L1 data
cache prefetcher (MSR 1A4h
[2]).
DCP IP Prefetcher Disabled/Enabled Enabled Enable or disable DCU IP
prefetcher, which is a L1 data
cache prefetcher (MSR 1A4h
[3]).
Intel Virtualization Technology Disabled/Enabled Enabled When enabled, a Virtual
Machine Manager (VMM) can
utilize the additional hardware
capabilities provided by Intel
Virtualization Technology.
Stale AtoS Disabled/Enabled/Auto Disabled Enable or disable stale A to S
Dir optimization.
LLC dead line alloc Disabled/Enabled/Auto Enabled Enable or disable to
opportunistically fill dead lines
in LLC.
XPT Prefetch Disable/Enable Enable Enable or disable XPT Prefetch.
BIOS Advanced Menu Memory Configuration

Options
The following table lists the BIOS Advanced Menu Memory Configuration options.

Setup Option Options Defaults Description

Numa Enabled/Disabled Enabled Enable or disable Non Uniform
Memory Access (NUMA).
MMIO High Granularity Size 1G/4G/16G/64G/256G/1024G 64G Select the allocation size used
to assign memory-mapped I/
O (MMIO) resources. Total
MMIO space can be up to 32x
granularity.
BIOS Advanced Menu CPU Power Management

Configuration Options
The following table lists the BIOS Advanced Menu Power Management Configuration options.

Power Technology Disabled/Energy Efficient/ Custom Disable or enable the power
Custom management features.
EIST (GV3) Enabled/Disabled Enabled Enable or disable Enhanced Intel
SpeedStep Technology (EIST).
Turbo Mode Enabled/Disabled Enabled Enabled mode is supported only
if Turbo Mode is supported in
the CPU. Enabled mode also
requires that Enhanced Multi
Threaded Thermal Monitoring
(EMTTM) be enabled on the
CPU.
CPU C3 report Enabled/Disabled Disabled Enable or disable the CPU
C3 (ACPI C3) report to the
operating system.
CPU C6 report Enabled/Disabled Enabled Enable or disable the CPU
C6 (ACPI C3) report to the
operating system.
Package C State limit Enabled/Disabled Enabled Enable or disable Package C
State limit.
Energy Performance Performance Balanced Performance Select the Energy Performance
mode.
Balanced Performance
Balanced Energy
Energy Efficiency
Uncore Frequency Scaling Enabled/Disabled Disabled Enable or disable Uncore
Frequency Scaling (USF).


CPU Power Limit Enabled/Disabled Disabled Enable or disable CPU power
limit.
BIOS Advanced Menu USB Ports Options

The following table lists the BIOS Advanced Menu USB Ports options.

EHCI Hand-off Disabled/Enabled Disabled Enable or disable Enhanced
Host Controller Interface
(EHCI) hand-off support. This
is a workaround for operating
systems without EHCI hand-off
support. The EHCI change of
ownership should be claimed by
the EHCI driver.
Port 60/64 Emulation Disabled/Enabled Enabled Enable or disable I/O port
60h/64h emulation support.
Enable this setting for the
complete USB keyboard legacy
support for non-USB aware
operating systems.
Rear Port Disabled/Enabled Enabled Enable or disable USB Rear
Port.
Internal Port #0 Disabled/Enabled Enabled Enable or disable USB Internal
Port 0.
BIOS Advanced Menu Error Injection Settings

Option
The following table describes the BIOS Advanced Menu error injection settings option.

WHEA Error Injection Support Disable/Enable Disable Enable or disable Windows
Hardware Error Architecture
(WHEA).

BIOS IO Menu Selections
BIOS Advanced Menu Disk Freeze Lock Settings

Option
The following table describes the BIOS Advanced Menu disk freeze lock settings option.

Disk Freeze Lock Disable/Enable Disable Enable or disable disk freeze
lock. Enabling this setting
prevents disks from being
sanitized. Disk types include
NVMe and M.2.
Related Information

This section includes a screen of the BIOS IO Menu. The options that are available from the IO
Menu are described in the table that follows.

The following tables describe the BIOS IO menu options.
■ “BIOS IO Menu PCI Subsystem Settings Options” on page 277

■ “BIOS IO Menu IO Virtualization Options” on page 278
■ “BIOS IO Menu IOAT Configuration Options” on page 279
■ “BIOS IO Menu Internal Devices Options” on page 279
■ “BIOS IO Menu Add-in Cards Options” on page 279
■ “BIOS IO Menu PCIE Hardware Slot Configuration Options” on page 280
BIOS IO Menu PCI Subsystem Settings Options

The following table describes the BIOS IO Menu PCI Subsystem Settings Options.

PCI 64 Bit Resources Allocation Disabled/Enabled Enabled Enable or disable 64-bit capable
devices to be decoded in above
4G address space. This setting
is available only if the system
supports 64-bit decoding.


Maximum Payload Auto/128 Bytes/256 Bytes/512 Auto Set the Maximum Payload of the
Bytes/1024 Bytes/2048 PCI Express device or allow the
Bytes/4096 Bytes System BIOS to select the value.
Maximum Read Request Auto/128 Bytes/256 Bytes/512 Auto Set the Maximum Read Request
Bytes/1024 Bytes/2048 of the PCI Express device or
Bytes/4096 Bytes allow the System BIOS to select
the value.
BIOS IO Menu IO Virtualization Options

The following table describes the BIOS IO Menu IO Virtualization Options.

VT-d Disabled/Enabled Enabled Enable or disable Intel
Virtualization Technology for
directed I/O (VT-d) by reporting
the I/O device assignment to
VMM through DMA remapping
reporting (DMAR) Advance
Configuration Power Interface
(ACPI) tables.
SR-IOV Support Disabled/Enabled Enabled Enable or disable Single Root
I/O Virtualization (SR-IOV) to
configure devices into multiple
virtual devices that can be used
on virtual OS installations.
If supported by the hardware
and set to enabled, all devices
within the system that are SR-
IOV capable are configured
to support SR-IOV and I/O
resources are allocated to the
device as normal. If set to
disabled, I/O resources are not
allocated to the device.
ARI Disabled/Enabled Enabled If Alternate Routing ID (ARI)
is supported by the hardware
and set to enabled, devices
are permitted to locate virtual
functions (VFs) in function
numbers 8 to 255 of the captured
bus number, instead of normal
function numbers 0 to 7.

BIOS IO Menu IOAT Configuration Options

The following table describes the BIOS IO Menu IOAT Configuration Options.

Intel IOAT Disabled/Enabled Enabled Enable or disable Intel I/O
Acceleration Technology (I/
OAT) devices.
DCA Support Disabled/Enabled Enabled Enable or disable direct cache
access (DCA) support.
BIOS IO Menu Internal Devices Options

The following table describes the BIOS IO Internal Devices Options.

NET0 Displays and provides options
to change the internal device
settings.
PCI-E UEFI Driver Enable Disabled/Enabled Enabled Enable or disable PCI-E UEFI
Driver. If set to enabled, UEFI
Driver for the card executes as
normal. If set to disabled, UEFI
Driver for the card is not copied
into memory and the execution
of the UEFI Driver is inhibited.
NET1 and NET2 See NET0 description.
BIOS IO Menu Add-in Cards Options

The following table describes the BIOS IO Menu Add-in Cards Options.

Slot 1 Displays and provides options
Note - PCIe slot 1 is to change the settings of the
nonfunctional in single- devices in PCIe slots.
processor systems.
IO Enable Disabled/Enabled Enabled Disable or enable IO

BIOS Boot Menu Selections

PCI-E UEFI Driver Enable Disabled/Enabled Enabled Enable or disable PCI-E UEFI
Driver. If set to enabled, UEFI
Driver for the card executes as
normal. If set to disabled, UEFI
Driver for the card is not copied
into memory and the execution
of the UEFI Driver is inhibited.
Slot 2, Slot 3, and Slot 4 See Slot 1 description.
BIOS IO Menu PCIE Hardware Slot Configuration

Options
The following table describes the BIOS IO Menu hardware slot configuration options.

Slot 1 Hardware Displays and provides options to
Configuration configure hot-plug functionality
or FM10K bifurcation for the
PCIe HBA slot.
PCIE Slot Hardware HotPlug Disabled/ HotPlug Disabled Disable hot-plug or FM10K
Configuration FM_10_8x8_Bifurcation bifurcation.
Slot 2, Slot 3, and Slot 4 See Slot 1 description.
Related Information


This section includes a screen of the BIOS Boot Menu. The options that are available from the
Boot Menu are described in the table that follows.


Retry Boot List Disabled/Enabled Enabled Disable or enable automatic retries of the
Boot List when all devices fail.
Network Boot Retry Disabled/Enabled/Boot Enabled If enabled, BIOS automatically retries
List the PXE list present in the system when
all PXE attempts have failed. If set to
disabled, the system halts and displays
the error message “Network Boot Failed”
when all PXE boots fail. If set to Boot
List, fail over to the main Boot Options
Priority list.
Persistent Boot Support Disabled/Enabled Disabled If disabled, system reverts back to the
default boot handling from the next
boot. If enabled, Persistent Boot Support
allows you to fix the position of every
physical slot, network port, and disk
drive bay int eh boot order list, regardless
of the presence of a bootable device at
each location.
UEFI Boot Option Priority Displays and sets the system boot order.

BIOS Exit Menu Selections
Related Information
This section includes a screen of the BIOS Exit Menu. The options that are available from the
Exit Menu are described in the table that follows.
Setup Options Description

Save Changes and Exit Save changes and exit the BIOS Setup Utility.
Discard Changes and Exit Exit the BIOS Setup Utility without saving changes.
Discard Changes Discard any changes made to the setup options.

Setup Options Description

Restore Defaults Restore and load the optimal default values for all of the setup
options.
Related Information

Monitoring Components and Identifying SNMP
Messages
This section includes information about monitoring components and identifying SNMP
messages for the Oracle Server X7-2.
■ “Monitoring Component Health and Faults Using Oracle ILOM” on page 285
■ “Monitoring System Components” on page 286
■ “Identifying SNMP Trap Messages” on page 297
Related Information
■ Oracle Integrated Lights Out Manager (ILOM) 4.0 Documentation Library at: https://
www.oracle.com/goto/ilom/docs
Monitoring Component Health and Faults Using Oracle

ILOM
The Oracle ILOM 4.0 interfaces provide easy-to-view information about the health status of
system components. From the Oracle ILOM web interface or in the Oracle ILOM command-
line interface (CLI), you can collect system-specific information about the server, determine the
health state of discrete components, and view any open problems on the server. Oracle ILOM
automatically detects system hardware faults and environmental conditions on the server. If a
problem occurs on the server, Oracle ILOM will automatically do the following:
■ Illuminate the Fault-Service Required LED status indicator on the server front and
back panels. See “Troubleshooting Using the Server Front and Back Panel Status
Indicators” on page 28 and “Monitoring System Components” on page 286.
■ Identify the faulted component in the Open Problems table. Open problems detected
on a host server or system chassis are viewable from either the Open Problems web
page or the /System/Open_problems CLI target. Refer to View Open Problems Detected
on a Managed Device in the Oracle ILOM User's Guide for System Monitoring and
Monitoring Components and Identifying SNMP Messages 285

Monitoring System Components
■ Record system information about the faulted component or condition in the Oracle ILOM
event log. Refer to Managing ILOM Log Entries in the Oracle ILOM User's Guide for
System Monitoring and Diagnostics Firmware Release 4.0.x in the Oracle Integrated Lights
Out Manager (ILOM) 4.0 Documentation Library at https://www.oracle.com/goto/ilom/
docs.
For further information about administering open problems that are detected and reported by
Oracle ILOM, refer to “Administering Open Problems” in the Oracle ILOM Administrator's
Guide for Configuration and Maintenance Firmware Release 4.0.x in the Oracle Integrated
Lights Out Manager (ILOM) 4.0 Documentation Library at https://www.oracle.com/goto/
ilom/docs.
The tables in this section identify the system components and describe the naming conventions
applied to the components of Oracle Server X7-2.
Each section corresponds to an IPMI entity ID and lists sensors, indicators, and field-
replaceable units (FRUs) related to that entity. The tables contain the following fields:
■ Component Name – Shows the user-visible component name used in management
interfaces to refer to a specific sensor, indicator, or FRU. The IPMI name is a shortened
form of the component name, and is indicated by the boldface portion of the component
name.
■ IPMI Type – Indicates the type of sensor, indicator, or FRU represented.
■ Description – Describes the particular component name reference.
■ Values – Defines the states of the sensor, indicator, or FRU entity, and any specific units or
values that are expected, if applicable.
Note - Some component names are hidden in the Oracle ILOM user interfaces. Further, as of
Oracle ILOM 3.2, the Oracle ILOM 3.0 legacy targets /SYS and /STORAGE have been replaced
by /System. Even though these legacy targets might be hidden, you can still use them to issue
commands. For information on legacy targets, see the ILOM 3.2 Documentation Library at
This section includes information for the following server components:

■ “System Chassis Components” on page 287
■ “Cooling Unit Components” on page 289

■ “Disk Backplane Components” on page 290

■ “Memory Device Components” on page 291
■ “Power Unit Components” on page 291
■ “Processor Components” on page 293
■ “System Motherboard Components” on page 293
■ “System Firmware Components” on page 295
■ “Hard Disk Drive Components” on page 295
System Chassis Components
The following table lists the system chassis components.
Component Name (Oracle IPMI Type Description Values (if applicable)

ILOM CLI Targets)
/SYS FRU Product information only
/SYS/UUID FRU Unique system ID Derived from host MAC address. Used for
PXE boot and licensing.
/SYS/ACPI State sensor Advanced Configuration and Power (hidden)
Interface
01h-ACPI_ON_WORKING
20h-ACPI_SOFT_OFF
/SYS/VPS Threshold Virtual power sensor Watts
sensor
/SYS/VPS_CPUS Threshold Virtual power sensor (CPUs) Watts
sensor
/SYS/VPS_MEMORY Threshold Virtual power sensor (Memory) Watts
sensor
/SYS/VPS_FANS Threshold Virtual power sensor (Fans) Watts
sensor
/SYS/T_AMB Threshold Ambient temperature on system Degrees Celsius
sensor motherboard
/SYS/TEMP_FAULT Indicator Temperature Fault LED Color: Amber
Location: Front panel
Off: Normal
On: Chassis overtemp fault

/SYS/OK Indicator System OK LED Color: Green
Location: Front and back panels

Component Name (Oracle IPMI Type Description Values (if applicable)

ILOM CLI Targets)
Off: Power is off.
Standby blink: Standby power is on; Oracle

ILOM SP is running.
Slow blink: Startup sequence initiated on

host.
On: Host is booting OS or running the OS.

/SYS/SERVICE Indicator Fault-Service Required LED Color: Amber
Off: Normal
On: Server requires service.

/SYS/LOCATE Indicator Locate Button/LED Color: White
Off: Normal
Fast blink: Locate function is activated;

self-extinguishes after 30 minutes.
/SYS/PS_FAULT Indicator Rear Power Supply Fault LED Color: Amber
Off: Normal
On: General power supply fault

/SYS/FAN_FAULT Indicator Top Fan Fault LED Color: Amber
Off: Normal
On: General fan fault

/SYS/DO_NOT_SERVICE Indicator Do Not Service LED Color: White
Off: Normal
On: Do not service
Related Information



Cooling Unit Components
The system has four 40-mm fan modules with two fans in each module. The following table
lists the system cooling unit components.
Component Name (Oracle ILOM CLI IPMI Type Description Values (if applicable)
Targets)
/SYS/MB/FM[0-3] FRU Fan module FRU
/SYS/MB/FM[0-3]/F[0-x] FRU Individual fan
/SYS/MB/FM[0-3]/PRSNT Discrete sensor Fan module is present. 01h-ENTITY_ABSENT
02h-ENTITY_PRESENT
/SYS/MB/FM[0-3]/F[0-x]/TACH Threshold sensor Fan module fan speed RPM
/SYS/MB/FM[0-3]/SERVICE Indicator Fan Fault-Service Required LED Color: Amber
Location: Motherboard
Off: Normal
On: Fan module was diagnosed as

faulty.
Related Information

Disk Backplane Components
The following table lists the disk backplane (DBP) components.
Component Name (Oracle ILOM CLI Targets) IPMI Type Description Values (if applicable)
/SYS/DBP FRU Disk backplane FRU
/SYS/DBP/PRSNT Discrete sensor Disk backplane presence 01h-ENTITY_ABSENT
02h-ENTITY_PRESENT
/SYS/DBP/HDD[0-x] Pseudo Hard disk drives (HDD)
/SYS/DBP/HDD[0-x]/PRSNT Discrete sensor Hard disk drive presence 01h-ENTITY_ABSENT
02h-ENTITY_PRESENT
/SYS/DBP/HDD[0-x]/STATE State sensor Hard disk drive state 01h-FAULT_STATUS
02h-IDENTITY
04h-INSTALLED
20h-SLOT_POWER_OFF
/SYS/DBP/HDD[0-x]/SERVICE Indicator Fault-Service Required Color: Amber
LED
Location: HDD
Off: Normal
On: HDD was diagnosed as failed

/SYS/DBP/HDD[0-x]/OK2RM Indicator Hard disk drive OK to Color: Blue
remove
Location: HDD
Off: Normal
On: HDD is OK to remove

/SYS/DBP/HDD[0-x]/NVME FRU NVMe drive FRU
/SYS/DBP/HDD[0-x]/NVME/PRSNT Discrete sensor NVMe device presence 01h-ENTITY_ABSENT
02h-ENTITY_PRESENT
Related Information


Memory Device Components
The following table lists the memory device components.
/SYS/MB/P[0-x]/D[0-11] FRU Host CPU DIMM FRU
/SYS/MB/P[0-x]/D[0-11]/PRSNT Discrete Host CPU DIMM is 01h-ENTITY_ABSENT
sensor present.
02h-ENTITY_PRESENT
/SYS/MB/P[0-x]/D[0-11]/SERVICE Indicator Host CPU DIMM Fault- Color: Amber
Service Required LED
Off: Normal
On: DIMM was diagnosed as faulty.
Related Information
Power Unit Components
The following table lists the power unit components.

/SYS/PS[0-1] FRU Power supply FRU
/SYS/PS[0-1]/PRSNT Discrete sensor Power supply is 01h-ENTITY_ABSENT
present.
02h-ENTITY_PRESENT
/SYS/PS[0-1]/STATE Discrete sensor Multistate, power Presence detected
supply sensor type, per
IPMI Failure detected
Predictive failure
Power supply input lost
Power supply input lost or out-of-

range
Power supply input out-of-range
Configuration error
/SYS/PS[0-1]/P_IN Power sensor Input power draw Watts
/SYS/PS[0-1]/P_OUT Power sensor Output power Watts
/SYS/PS[0-1]/V_IN Voltage sensor Input voltage Volts
/SYS/PS[0-1]/V_12V Voltage sensor 12V output voltage Volts
/SYS/PS[0-1]/V_12V_STBY Voltage sensor 12V standby output Volts
voltage
/SYS/PS[0-1]/T_IN Temperature sensor PSU input temperature Degrees Celsius
/SYS/PS[0-1]/T_OUT Temperature sensor PSU output Degrees Celsius
temperature
Related Information


Processor Components
The following table lists the processor (CPU) components.
Targets)
/SYS/MB/P[0-x] FRU Host CPU FRU
/SYS/MB/P[0-x]/PRSNT Discrete sensor Host CPU is present. 01h-ENTITY_PRESENT
02h-ENTITY_ABSENT
/SYS/MB/P[0-x]/SERVICE Indicator Host CPU Fault-Service Color: Amber
Required LED
Off: Normal
On: Processor was diagnosed as faulty.
Related Information
System Motherboard Components
The following table lists the system motherboard components.
Targets)
/SYS/MB FRU General host system motherboard
FRU

Targets)
/SYS/MB/CPLD FRU Motherboard CPLD/FPGA firmware
version
/SYS/MB/NET[0-x] FRU Host Ethernet FRU
/SYS/MB/RISER[1-x]/PCIE[1-x] FRU PCIe slot
/SYS/MB/RISER[1-x]/PCIE[1-x]/PRSNT Discrete sensor PCIe slot is occupied. 01h-ENTITY_ABSENT
02h-ENTITY_PRESENT
/SYS/MB/T_OUT_SLOT[1-3] Threshold sensor Cooling zone chassis exhaust Degrees Celsius
temperature, located behind the
specified PCIe slots
■ Slot 1 – PCIe slot 1

/SYS/MB/T_IN_SLOT[1-3] Threshold sensor Cooling zone chassis inlet Degrees Celsius
temperature, located in front of the
specified PCIe slots

/SYS/SP FRU Service processor FRU
/SYS/SP/OK Indicator SP OK LED Color: Green
On: SP is operating.
Off: SP requires service.

/SYS/SP/NET[0-1] FRU SP Ethernet FRU
/SYS/MB/RISER3 FRU M.2 SSD riser
/SYS/MB/RISER3/PRSNT Discrete sensor M.2 riser presence 01h-ENTITY_ABSENT
02h-ENTITY_PRESENT
/SYS/MB/RISER3/SSD[0-1] FRU Internal M.2 SSD drives
/SYS/MB/RISER3/SSD[0-1]/PRSNT Discrete sensor M.2 SSD drive presence 01h-ENTITY_ABSENT
02h-ENTITY_PRESENT
/SYS/MB/RISER3/SSD[0-1]/STATE State sensor M.2 SSD drive state sensor 04h-INSTALLED
20h-SLOT_POWER_OFF
Related Information


System Firmware Components
The following table lists the system firmware components.
Component Name (Oracle IPMI Type Description

ILOM CLI Target)
/SYS/MB/BIOS FRU BIOS FRU
/SYS/MB/CPLD FRU Motherboard CPLD/FPGA firmware
Related Information
■ “Memory Events” on page 305
Hard Disk Drive Components
The following table lists the hard disk drive (HDD) components.
Targets)
/SYS/DBP/HDD[0-x] FRU Hard disk drive FRU From host

Targets)
/SYS/DBP/HDD[0-x]/PRSNT Discrete sensor Hard disk drive presence 01h-ENTITY_ABSENT
02h-ENTITY_PRESENT
/SYS/DBP/HDD[0-x]/STATE Discrete sensor Writable multistate, slot/connector 01h-FAULT_STATUS
sensor type, per IPMI
02h-IDENTITY
04h-INSTALLED
20h-SLOT_POWER_OFF
/SYS/DBP/HDD[0-x]/SERVICE Indicator Hard disk drive Fault-Service Color: Amber
Required LED
Location: HDD
Off: Normal
On: Hard disk drive was diagnosed

as faulty.
/SYS/DBP/HDD[0-x]/OK2RM Indicator Hard disk drive OK to Remove LED Color: Blue
Location: HDD
Off: Normal
On: Drive is ready to remove.

/SYS/DBP/HDD[0-x]/NVME FRU NVMe drive FRU
/SYS/DBP/HDD[0-x]/NVME/PRSNT Discrete sensor NVMe device presence 01h-ENTITY_ABSENT
02h-ENTITY_PRESENT
Related Information


Identifying SNMP Trap Messages
Identifying SNMP Trap Messages
It is possible to configure Oracle ILOM to generate Simple Network Management Protocol

(SNMP) traps when hardware problems occur. For information about how to configure SNMP
alert rule destinations to start receiving these traps, refer to the Oracle Integrated Lights Out
Manager (ILOM) 4.0 Documentation Library at:
https://www.oracle.com/goto/ilom/docs
The tables in these sections list the set of SNMP traps that are generated from Oracle ILOM.
■ “Environmental Events” on page 297
■ “Hard Disk Drive Events” on page 299
■ “Power Events” on page 299
■ “Fan Events” on page 304
■ “Memory Events” on page 305
■ “Entity Presence Events” on page 306
Environmental Events
The following table lists environmental events.
Messages and Descriptions Component Name

SNMP Trap: sunHwTrapTempFatalThresholdExceeded /SYS/PS[0-1]/T_OUT
Oracle ILOM Event Message: Lower fatal threshold exceeded /SYS/PS[0-1]/T_IN
Severity and Description: Critical; A temperature sensor has reported that its value has gone /SYS/MB/T_IN_SLOT[1-3]
above an upper fatal threshold setting or below a lower fatal threshold setting.
/SYS/MB/T_OUT_SLOT[1-3]
The sunHwTrapThresholdType object indicates whether the threshold was an upper or lower
threshold.
SNMP Trap: sunHwTrapTempFatalThresholdDeasserted /SYS/PS[0-1]/T_OUT
Oracle ILOM Event Message: Lower fatal threshold no longer exceeded /SYS/PS[0-1]/T_IN
Severity and Description: Informational; A temperature sensor has reported that its value has /SYS/MB/T_IN_SLOT[1-3]
gone below an upper fatal threshold setting or above a lower fatal threshold setting.
threshold.

Environmental Events

SNMP Trap: sunHwTrapTempCritThresholdExceeded /SYS/PS[0-1]/T_OUT
Oracle ILOM Event Message: Upper critical threshold exceeded /SYS/PS[0-1]/T_IN
Severity and Description: Critical; A temperature sensor has reported that its value has gone /SYS/MB/T_IN_SLOT[1-3]
above an upper critical threshold setting or below a lower critical threshold setting.
threshold.
SNMP Trap: sunHwTrapTempCritThresholdDeasserted /SYS/PS[0-1]/T_OUT
Oracle ILOM Event Message: Upper critical threshold no longer exceeded /SYS/PS[0-1]/T_IN
Severity and Description: Informational; A temperature sensor has reported that its value has /SYS/MB/T_IN_SLOT[1-3]
gone below an upper critical threshold setting or above a lower critical threshold setting.
threshold.
SNMP Trap: sunHwTrapTempFatalThresholdExceeded /SYS/T_AMB
Oracle ILOM Event Message: Lower fatal threshold exceeded
Severity and Description: Critical; A temperature sensor has reported that its value has gone
threshold.
SNMP Trap: sunHwTrapTempFatalThresholdDeasserted /SYS/T_AMB
Oracle ILOM Event Message: Lower fatal threshold no longer exceeded
Severity and Description: Informational; A temperature sensor has reported that its value has
threshold.
Related Information


Hard Disk Drive Events
Hard Disk Drive Events
The following table lists hard disk drive events.

SNMP Trap: sunHwTrapSlotOrConnectorError /SYS/DBP/HDD[0-x]/STATE
Oracle ILOM Event Message: Assert
Severity and Description: Major: A sensor associated with a slot or connector has detected an error.
SNMP Trap: sunHwTrapSlotOrConnectorOk /SYS/DBP/HDD[0-x]/STATE
Oracle ILOM Event Message: Deassert
Severity and Description: Informational; A sensor associated with a slot or connector has returned
to its normal state.
Related Information
Power Events
The following table lists power events.

SNMP Trap: sunHwTrapPowerSupplyError /SYS/PS[0-1]/STATE
Oracle ILOM Event Message: PS_PRESENCE ASSERT
Severity and Description: Major; A power supply sensor has detected an error.
SNMP Trap: sunHwTrapPowerSupplyOk /SYS/PS[0-1]/STATE

Power Events

Oracle ILOM Event Message: PS_PRESENCE DEASSERT
Oracle ILOM Event Message: PS_FAILURE ASSERT
Oracle ILOM Event Message: PS_FAILURE DEASSERT
Oracle ILOM Event Message: PS_PREDICTIVE_FAILURE ASSERT
Oracle ILOM Event Message: PS_PREDICTIVE_FAILURE DEASSERT
Oracle ILOM Event Message: PS_INPUT_LOST ASSERT
Oracle ILOM Event Message: PS_INPUT_LOST DEASSERT
Oracle ILOM Event Message: PS_INPUT_ERROR ASSERT
Oracle ILOM Event Message: PS_INPUT_ERROR DEASSERT
Oracle ILOM Event Message: PS_INPUT_RANGE_ERROR ASSERT
Oracle ILOM Event Message: PS_INPUT_RANGE_ERROR DEASSERT

Power Events

Oracle ILOM Event Message: PS_CONFIG_ERROR ASSERT
Severity and Description Major; A power supply sensor has detected an error.
Oracle ILOM Event Message: PS_CONFIG_ERROR DEASSERT
SNMP Trap: sunHwTrapSensorNonCritThresholdExceeded /SYS/VPS
Oracle ILOM Event Message: Upper noncritical threshold exceeded
Severity and Description: Minor; A sensor has reported that its value has gone above an upper
non critical threshold setting or below a lower non critical threshold setting. This generic 'sensor'
trap is generated when the SNMP agent does not recognize the component type.
threshold.
SNMP Trap: sunHwTrapSensorThresholdOk /SYS/VPS
Oracle ILOM Event Message:Upper noncritical threshold no longer exceeded
Severity and Description: Informational; A sensor has reported that its value is in the normal
operating range. This generic 'sensor' trap is generated when the SNMP agent does not recognize
the component type.
SNMP Trap: sunHwTrapSensorNonCritThresholdExceeded /SYS/VPS_FANS
Oracle ILOM Event Message: Upper noncritical threshold exceeded /SYS/PS[0-1]/P_IN
Severity and Description: Minor; A sensor has reported that its value has gone above an upper /SYS/PS[0-1]/P_OUT
noncritical threshold setting or below a lower noncritical threshold setting. This generic 'sensor'
threshold.
SNMP Trap: sunHwTrapSensorThresholdOk /SYS/VPS_FANS
Oracle ILOM Event Message: Upper noncritical threshold no longer exceeded /SYS/PS[0-1]/P_IN
Severity and Description: Informational; A sensor has reported that its value is in the normal /SYS/PS[0-1]/P_OUT
the component type.
SNMP Trap: sunHwTrapSensorFatalThresholdExceeded /SYS/PS[0-1]/P_IN
Oracle ILOM Event Message: Lower fatal threshold exceeded /SYS/PS[0-1]/P_OUT
Severity and Description: Critical; A power supply sensor has reported that its value has gone

Power Events

threshold.
SNMP Trap: sunHwTrapSensorFatalThresholdDeasserted /SYS/PS[0-1]/P_IN
Oracle ILOM Event Message: Lower fatal threshold no longer exceeded /SYS/PS[0-1]/P_OUT
Severity and Description: Informational; A power supply sensor has reported that its value has
threshold.
SNMP Trap: sunHwTrapSensorCritThresholdExceeded /SYS/PS[0-1]/P_IN
Oracle ILOM Event Message: Lower critical threshold exceeded /SYS/PS[0-1]/P_OUT
Severity and Description: Major; A power supply sensor has reported that its value has gone
above an upper critical threshold setting or below a lower critical threshold setting.
threshold.
SNMP Trap: sunHwTrapSensorCritThresholdDeasserted /SYS/PS[0-1]/P_IN
Oracle ILOM Event Message: Lower critical threshold no longer exceeded /SYS/PS[0-1]/P_OUT
Severity and Description: Informational; A power supply sensor has reported that its value has
gone below an upper critical threshold setting or above a lower critical threshold setting.
threshold.
SNMP Trap: sunHwTrapVoltageFatalThresholdExceeded /SYS/PS[0-1]/V_12V
Oracle ILOM Event Message: Lower fatal threshold exceeded /SYS/PS[0-1]/V_12V_STBY
Severity and Description: Critical; A voltage sensor has reported that its value has gone above /SYS/PS[0-1]/V_IN
an upper fatal threshold setting or below a lower fatal threshold setting.
threshold.
SNMP Trap: sunHwTrapVoltageFatalThresholdDeasserted /SYS/PS[0-1]/V_12V
Oracle ILOM Event Message: Lower fatal threshold no longer exceeded /SYS/PS[0-1]/V_12V_STBY
Severity and Description: Informational; A voltage sensor has reported that its value has gone /SYS/PS[0-1]/V_IN
below an upper fatal threshold setting or above a lower fatal threshold setting.
threshold.
SNMP Trap: sunHwTrapVoltageCritThresholdExceeded /SYS/PS[0-1]/V_12V
Oracle ILOM Event Message: Upper critical threshold exceeded /SYS/PS[0-1]/V_12V_STBY
Severity and Description: Critical; A voltage sensor has reported that its value has gone above /SYS/PS[0-1]/V_IN
an upper critical threshold setting or below a lower critical threshold setting.

Power Events

threshold.
SNMP Trap: sunHwTrapVoltageCritThresholdDeasserted /SYS/PS[0-1]/V_12V
Oracle ILOM Event Message: Upper critical threshold no longer exceeded /SYS/PS[0-1]/V_12V_STBY
Severity and Description: Informational; A voltage sensor has reported that its value has gone /SYS/PS[0-1]/V_IN
below an upper critical threshold setting or above a lower critical threshold setting.
threshold.
SNMP Trap: sunHwTrapVoltageNonCritThresholdExceeded /SYS/PS[0-1]/V_12V
Oracle ILOM Event Message: Upper noncritical threshold exceeded /SYS/PS[0-1]/V_12V_STBY
Severity and Description: Minor; A voltage sensor has reported that its value has gone above an /SYS/PS[0-1]/V_IN
upper noncritical threshold setting or below a lower noncritical threshold setting.
threshold.
SNMP Trap: sunHwTrapVoltageOk /SYS/PS[0-1]/V_12V
Oracle ILOM Event Message: Upper noncritical threshold no longer exceeded /SYS/PS[0-1]/V_12V_STBY
Severity and Description: Informational; A voltage sensor has reported that its value is in the /SYS/PS[0-1]/V_IN
normal operating range.
SNMP Trap: sunHwTrapSensorNonCritThresholdExceeded /SYS/VPS_CPUS
Oracle ILOM Event Message: Upper noncritical threshold exceeded /SYS/VPS_MEMORY
Severity and Description: Minor; A sensor has reported that its value has gone above an upper
noncritical threshold setting or below a lower noncritical threshold setting. This generic 'sensor'
threshold.
SNMP Trap: sunHwTrapSensorThresholdOk /SYS/VPS_CPUS
Oracle ILOM Event Message: Upper noncritical threshold no longer exceeded /SYS/VPS_MEMORY
Severity and Description: Informational; A sensor has reported that its value is in the normal
the component type.
Related Information

Fan Events

Fan Events
The following table lists fan events.

SNMP Trap: sunHwTrapFanSpeedCritThresholdExceeded /SYS/MB/FM[0-3]/F[0-x]/TACH
Oracle ILOM Event Message: Lower critical threshold exceeded
Severity and Description: Major; A fan speed sensor has reported that its value has gone above
an upper critical threshold setting or below a lower critical threshold setting.
threshold.
SNMP Trap: sunHwTrapFanSpeedCritThresholdDeasserted /SYS/MB/FM[0-3]/F[0-x]/TACH
Oracle ILOM Event Message: Lower critical threshold no longer exceeded
Severity and Description: Informational; A fan speed sensor has reported that its value has gone
below an upper critical threshold setting or above a lower critical threshold setting.
threshold.
SNMP Trap: sunHwTrapFanSpeedFatalThresholdExceeded /SYS/MB/FM[0-3]/F[0-x]/TACH
Oracle ILOM Event Message: Lower fatal threshold exceeded
Severity and Description: Critical; A fan speed sensor has reported that its value has gone above
an upper fatal threshold setting or below a lower fatal threshold setting.
threshold.
SNMP Trap: sunHwTrapFanSpeedFatalThresholdDeasserted /SYS/MB/FM[0-3]/F[0-x]/TACH
Oracle ILOM Event Message: Lower fatal threshold no longer exceeded
Severity and Description: Informational; A fan speed sensor has reported that its value has gone
below an upper fatal threshold setting or above a lower fatal threshold setting.
threshold.

Memory Events
Related Information

Memory Events
The following table lists memory events.

SNMP Trap: sunHwTrapMemoryFault /SYS/MB
Oracle ILOM Event Message: event fault.cpu.intel.quickpath.link_slow "The Quickpath

Interconnect (QPI) link is operating below normal speed."
Severity and Description: Major; A memory component is suspected of causing a fault.

SNMP Trap: sunHwTrapMemoryFaultCleared /SYS/MB
Oracle ILOM Event Message: event fault.cpu.intel.quickpath.link_slow "The Quickpath

Interconnect (QPI) link is operating below normal speed."
Severity and Description: Informational; A memory component fault has been cleared.
SNMP Trap: sunHwTrapMemoryFault /SYS/MB
Oracle ILOM Event Message: event fault.cpu.intel.quickpath.unknown-errcode "An unknown

error code from the Quickpath Interconnect (QPI) reference code has been detected."
Severity and Description: Major; A memory component is suspected of causing a fault.

SNMP Trap: sunHwTrapMemoryFaultCleared /SYS/MB
Oracle ILOM Event Message: event fault.cpu.intel.quickpath.unknown-errcode "An unknown

error code from the Quickpath Interconnect (QPI) reference code has been detected."
Severity and Description: Informational; A memory component fault has been cleared.

Entity Presence Events
Related Information
The following table lists entity presence events.

SNMP Trap: sunHwTrapProcessorError /SYS/MB/P[0-x]/PRSNT
Oracle ILOM Event Message: ENTITY_PRESENT ASSERT
Severity and Description: Major; A processor sensor has detected an error. Device absent.
SNMP Trap: sunHwTrapProcessorOk /SYS/MB/P[0-x]/PRSNT
Oracle ILOM Event Message: ENTITY_PRESENT DEASSERT
Severity and Description: Major; A processor sensor has returned to its normal state. Device
present.
SNMP Trap: sunHwTrapProcessorError /SYS/MB/P[0-x]/PRSNT
Oracle ILOM Event Message: ENTITY_DISABLED ASSERT
Severity and Description: Major; A processor sensor has detected an error. Device disabled.
SNMP Trap: sunHwTrapProcessorOk /SYS/MB/P[0-x]/PRSNT
Oracle ILOM Event Message: ENTITY_DISABLED DEASSERT
Severity and Description: Major; A processor sensor has returned to its normal state. Device
enabled.
Related Information



Index
A board components, 287

activity indicator, 29 boot device, selecting, 233
add-in cards boot drive
configuration utilities in UEFI BIOS, 230 LEDs, 31
Advanced BIOS screen, 260 boot process
antistatic power modes, 28
using wrist strap and mat, 50 buttons
attaching devices to server, 39 Fault Remind, 138
Auto Service Request, 48 On/Standby, 56
B C
battery cable part number
description, 21 NVMe cables, 190
installing, 135 SAS cables, 182
removing, 133 cables
BIOS data and power
Ethernet ports booting priority, 44 connecting, 216
BIOS factory defaults, verifying, 232 disconnecting, 59
BIOS Setup Utility cabling the server, 40
accessing, 227 chassis components, 287
Advanced screen, 260 chassis serial number, locating, 47
Boot screen, 280 components and nomenclature, 287
Exit screen, 282 connecting devices to server, 39
exiting from, 253 connector locations, 39
function keys, 226 cooling
IO screen, 276 troubleshooting issues, 34
Main screen, 255 cooling unit components, 289
menus, accessing, 227
navigating menu options, 228
setup screens summary, 226 D
shortcut key sequences, 226 diagnostics
TPM support, 234 available tools, 38
UEFI BIOS, 230 documentation, 39
309
Index
DIMMs Exit BIOS screen, 282

description, 21 exploded view of server, 19
fault LEDs external cables, connecting, 40
inconsistencies with BIOS, 105
Fault Remind button, 105
identifying a failed DIMM, 106
installing, 108 F
labels, 104 fan events, 304
physical layout, 98 fan module
population for optimal performance, 101 status indicators, 30
population rules, 100 fan modules
rank classification labels, 104 description, 21
removing, 106 installing, 84
replacing, 97 removing, 81
speed, 104 fault identification
supported configurations, 100 DIMMs, 105
disk backplane processors, 138
components, 290 storage drives, 31
description, 22 Fault Remind button
installing, 155 identifying failed processors, 138
removing, 151 location, 105, 138
replacing, 151 using, 105
disk backplane cables Fault-Service Required LED, 29
installing, 196 FIM
removing, 194 installing, 159
servicing, 193 removing, 157
disk components, 295 servicing, 157
disk drives See storage drives FIM cable
installing, 196
removing, 194
servicing, 193
E firmware components, 287
electrostatic discharge Front Indicator Module See FIM
prevention, 62 front panel indicators, 16
safety precautions, 50 FRU key identity properties (KIP), 51
See ESD, 62 function keys within BIOS Setup Utility, 226
entity presence events, 306
environmental events, 297
Ethernet cables, connecting, 40
Ethernet ports G
booting priority, 44, 44 Gigabit Ethernet ports
device and driver naming, 44 pinouts, 219
pinouts, 219
status indicators, 32

Index
H replacing, 169
hard disk drive components, 295 internal M.2 flash SSDs
hard disk drive events, 299 description, 21
hard drives See storage drives internal USB flash drive
hardware faults description, 21
diagnosing, 27 installing, 94
HBA super capacitor removing, 93
installing, 173 IO allocation
removing, 170 enabling and disabling resources, 239
replacing, 169 IO BIOS screen, 276
hot-plugging storage drives, 65 IPMI type, 286
I L
identifying Simple Network Management Protocol latch release button
(SNMP) Trap messages, 297 storage drive, 69, 72, 76
illustrated parts breakdown, 19 LED indicator module
installing components description, 22
battery, 135 LEDs
DIMMs, 108 boot drive, 31
disk backplane cables, 196 power supply, 31, 88, 88
fan modules, 84 storage drive, 31
FIM, 159 system status, 29
FIM cable, 196 Locate Button/LED, 29
HBA super capacitor, 173 locating chassis serial number, 47
internal HBA card, 173
internal USB flash drive, 94
M.2 flash SSD, 131 M
M.2 mezzanine, 129 M.2 flash SSD
motherboard assembly, 206 installing, 131
NVMe cables, 189 removing, 130
PCIe risers, 114, 118 M.2 mezzanine
power cable, 196 installing, 129
power supply, 90 removing, 127
processors, 144 Main BIOS screen, 255
SAS cable assembly, 182 memory See DIMMs
server into rack, 213 memory device components, 291
storage drives, 70, 73, 77 memory events, 305
temperature sensor, 166 menus, BIOS Setup Utility, 227
temperature sensor cable, 196 motherboard assembly
internal HBA card description, 22
installing, 173 installing, 206
removing, 170 removing, 199
311
Index
servicing, 199 pinouts

Ethernet ports, 219
Gigabit Ethernet ports, 219
N RJ-45 to DB-9 crossover wiring, 222
NET MGT port serial management (SER MGT), 222
pinout, 32, 221 population rules
NVMe cables DIMMs, 100
description, 22 ports
installing, 189 Ethernet, 219
removing, 185 Gigabit Ethernet, 219
NVMe storage drives NET MGT, 221
removing and replacing using Oracle Linux, 74 network management (NET MGT), 32
removing and replacing using Oracle Solaris, 71 serial management, 222
serial management (SER MGT), 222
USB, 223
power
O
standby mode, 57, 58, 59
OK to Remove indicator
standby power mode, 59
storage drives, 31
troubleshooting issues, 36
open problems, 285
power cable
Oracle Integrated Lights Out Manager (ILOM)
installing, 196
key identity properties (KIP) for FRUID auto-
removing, 194
update feature, 51
servicing, 193
power down server
gracefully, 54
P with On/Standby button, 56
PCIe cards power events, 299
description, 21 power supply
installing into slot 1 and 2, 123 description, 21
installing into slot 3, 125 installing, 90
removing from slot 1 and 2, 122 LEDs, 31, 88, 88
removing from slot 3, 124 removing, 88
servicing, 121 servicing, 87
slot characteristics, 122 power unit components, 291
PCIe risers power-on self-test (POST) code checkpoint tests, 30
description, 21 powering off the system, 53
installing in slots 1 and 2, 114 processor components, 293
installing in slots 3 and 4, 118 processors
location and differences, 112 description, 22
removing from slot 1 and 2, 113 Fault Remind button, 138
removing from slot 3 and 4, 116 identifying faulty processor, 138
PCIe slot numbering, 122 installing, 144
pinout maximum DIMMs supported, 100
USB port, 223

Index
physical layout, 98 SAS drive cables

removing, 138 servicing, 179
replacing, 137 screens, BIOS Setup Utility, 226, 227
PSU See power supply serial management (SER MGT) port
configuring serial port sharing, 42
pinouts, 222
R RJ-45 to DB-9 crossover pinouts, 222
removing components serial number, locating, 47
antistatic measures, 213 serial port sharing
battery, 133 configuring, 42
DIMMs, 106 server
disk backplane, 151, 155 diagnosing, 27
disk backplane cables, 194 installing into rack, 213
fan modules, 81 removing from rack, 61
FIM, 157 troubleshooting, 23
FIM cable, 194 Server hardware faults
HBA super capacitor, 170 managing, 37
internal HBA card, 170 server top cover
internal USB flash drive, 93 installing, 212
M.2 flash SSD, 130 removing, 63
M.2 mezzanine, 127 server troubleshooting, information when contacting
motherboard assembly, 199 support, 46
NVMe cables, 185 server, power on, 227
power cable, 194 service
power supply, 88 Auto Service Request, 48
processors, 138 preparing server, 52
SAS cable assembly, 179 returning server to operation, 211
server from rack, 61 service processor
storage drives, 67 resetting using pinhole switch, 45
temperature sensor, 163 set command, 149
temperature sensor cable, 194 shortcut key sequences in BIOS Setup Utility, 226
show command, 148
shutting down the system
gracefully, 53
S gracefully using Oracle ILOM CLI, 54
safety gracefully using Oracle ILOM web interface, 55
ESD precautions, 50 gracefully using the On/Standby button, 56
precautions, 49 immediately, 53
symbols, 50 immediately using Oracle ILOM CLI, 57
SAS cable assembly immediately using Oracle ILOM web interface, 58
installing, 182 immediately using the On/Standby button, 57, 58
removing, 179 immediately using the Oracle ILOM CLI, 57
SAS cables Simple Network Management Protocol (SNMP) Traps
description, 22
313
Index
entity presence events, 306 description, 231

environmental events, 297 enabling and disabling, 251
fan events, 304 Trusted Platform Module (TPM)
hard disk drive events, 299 enabling and disabling, 234
memory events, 305
power events, 299
standby power, 57, 58, 59
U
stop command, 54
UEFI driver
storage drives
enabling and disabling, 236
description, 21
UEFI Secure Boot
hot-plugging, 65
description, 231
identification, 67, 72, 76
enabling and disabling, 242
installing, 70, 73, 77
USB flash drive
latch release button, 69, 72, 76
installing, 94
LEDs, 31
removing, 93
removing, 67
USB port
support for product, 46
pinout, 223
system chassis components, 287
system components and nomenclature, 286
system firmware components, 295
system motherboard components, 293 W
System OK indicator, 29 weight of server, 61
T
technical support, 46
temperature sensor
installing, 166
removing, 163
replacing, 163
temperature sensor cable
installing, 196
removing, 194
servicing, 193
tools required, 52
troubleshooting
information when contacting support, 46
overview, 37
server, 23
using diagnostic tools, 37
using LED status indicators, 28
using Oracle ILOM, 23
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Oracle Server X7-2 Service Manual

Part No: E72445-13

Using This Documentation ................................................................................ 13

About the Oracle Server X7-2 ........................................................................... 15

Troubleshooting and Diagnostics ..................................................................... 23

Back Panel Connector Locations .............................................................. 40

Preparing for Service ........................................................................................ 49

Servicing Storage Drives (CRU) ........................................................................ 65

6 Oracle Server X7-2 Service Manual • August 2019

Servicing Fan Modules (CRU) ........................................................................... 81

Servicing Power Supplies (CRU) ...................................................................... 87

Servicing an Internal USB Flash Drive (CRU) ................................................... 93

Servicing the DIMMs (CRU) ............................................................................... 97

Servicing PCIe Risers (CRU) ........................................................................... 111

Servicing PCIe Cards (CRU) ............................................................................ 121

Servicing the Internal M.2 Flash SSDs (CRU) .................................................. 127

Servicing the Battery (CRU) ............................................................................ 133

Servicing Processors (FRU) ............................................................................ 137

Servicing the Disk Backplane (FRU) ............................................................... 151

8 Oracle Server X7-2 Service Manual • August 2019

▼ Install the Disk Backplane ....................................................................... 155

Servicing the Front LED Indicator Module (FRU) ............................................ 157

Servicing the Temperature Sensor (FRU) ........................................................ 163

Servicing the Internal HBA Cables (FRU) ........................................................ 179

Servicing the NVMe Cables ............................................................................. 185

Servicing Other Cables (FRU) ......................................................................... 193

Servicing the Motherboard Assembly (FRU) ................................................... 199

Returning the Server to Operation .................................................................. 211

▼ Remove Antistatic Measures ..................................................................... 213

Identifying the Server Ports ............................................................................ 219

Setting Up BIOS Configuration Parameters .................................................... 225

10 Oracle Server X7-2 Service Manual • August 2019

BIOS Setup Utility Menu Options .................................................................... 255

Monitoring Components and Identifying SNMP Messages .............................. 285

Power Unit Components ....................................................................... 291

12 Oracle Server X7-2 Service Manual • August 2019

Product Documentation Library

Using This Documentation 13

■ “Product Description” on page 15

About the Oracle Server X7-2 15

■ Up to eight 2.5-inch hot-pluggable SAS3 HDDs/SSDs, or up to eight 2.5-inch NVM-

Front and Back Panel Components

■ “Front Panel Controls and Indicators” on page 16

■ “About System Components” on page 19

Front Panel Controls and Indicators

16 Oracle Server X7-2 Service Manual • August 2019

Call Out Description

About the Oracle Server X7-2 17

Back Panel Components and Cable Connections

Call Out Description

18 Oracle Server X7-2 Service Manual • August 2019

Call Out Description

■ “Front Panel Controls and Indicators” on page 16

About System Components

■ “Illustrated Parts Breakdown” on page 19

Illustrated Parts Breakdown

The following figure identifies the major components of the server.

About the Oracle Server X7-2 19

20 Oracle Server X7-2 Service Manual • August 2019