EOBI (Employees Old Age Benefits Institution)

Important interview questions:
 Labor laws
 Pension related
 Minimum salary
EOBI (employees old age benefits institution)

The Employees' Old-Age Benefits Institution (EOBI) is the pension, old age
benefits and social insurance institution of the Government of Pakistan. It operates
under the control of Ministry of Overseas Pakistanis and Human Resource
Development.[1] It came into formation in 1976, through the passage of the
Employees' Old-Age Benefits Institution Act of 1976 by the Parliament of Pakistan,
under the Pakistan People’s Party (PPP) government of Prime Minister Zulfikar Ali
Bhutto.[2] As of March 2019, the current Chairperson of EOBI is Mr. Aznar
Hameed.[3]
Contribution to EOBI:
EOBI operates on the partially funded basis. The insured person as well as the
employer of the insured person are supposed to make contribution to EOBI during
the period of insurable employment. Employers are supposed to pay 5% of the
minimum wages prescribed by the government while employees are supposed to
pay 1% of the minimum wages. This contribution constitutes half of the total
contribution while remaining half comes from the Government of Pakistan.
Government of Pakistan contributed to this scheme till 1995 but withdrew
thereafter.[4]
In addition to the contribution from employers, employees and government, EOBI
invests in profitable projects to generate income for providing pension.[4]
Benefits provided by EOBI:
Employees' Old-Age Benefits Institution provides following benefits to the insured

person or its survivors. An insured person typically becomes eligible to get pension
after reaching the age of 60 and completing 15 years of insured service.
1. Old age pension - This pension is provided in an event of retirement

2. Survivors' pension - Survivors pension is provided to the nominees of the
insured person in event of death of the insured person. As per Islamic
teachings old parents and young widows are included in the survivor pension
program. As per EOBI rules, parents of the unmarried employee get pension
for 5 years in case of employee's death. If any employee dies after 36 months
of EOBI insurable service, his widow gets the survivors pension for the entire
life. Children of the deceased insured individual are eligible to get the EOBI
survivor pension even if the widow of the insured employee gets remarried
given the stepfather of the children may not take the financial responsibility
of the children
3. Invalidity pension - This pension is provided in case of disability of the
insured person
4. Old age grant - Old age grants are given to those who have attained the
superannuation age but do not meet the minimum threshold for pension
Outsourcing:
outsourcing is done by PTCL to avoid the burden of hiring process, make the hiring
process more effective and gain cost effectiveness.
Third party (who do outsource) get 5% from the total salary of employees from
PTCL. In PTCL invoice that is make to pay salary to the outsourced employees 5% of
vendor is also added. E.g., 5% on salary of 100 employees if salary is 1000. Then
vendor will get 5000. The invoice that is make to pay to the vendor also include
service taxes and other taxes that are paid by PTCL.
Outsourcing in PTCL:
Third party staff is not in all division. The largest number of TPI staff is under the
RGM.outsourcing staff includes
 TPI (Triple play installer)
 CPI (customer premises installer)
Now CPI position are not available in PTCL.
1. TPI:
TPI perform activities of line men. He has duty to install, configure and rectify. The
salary of TPI is 18,500- and 50-liter fuel. there are basically two types of TPIs. These
are
 TPI normal
 TPI-GPON (gigabit passive optic network). The main responsibility of this type
of TPI is to perform operations of FTTH (fiber to the home)
Now PTCL is using fiber optics to provide the connections to the largest distance
areas because in fiber optics light is use to transfer signals at high speed whereas,
copper wire use current. In past they rely on copper wire but handling and
maintenance of copper wire is difficult. Now they also use copper wire for provide
connections to small areas.
RGM of ITR have now 406 TPIs. These includes cable jointer and office staff.
1. Consumer sale:
Consumer sales staff includes two type of staff. The total number of positions are
11. EOPI is also deducted from their salary.
 FSA (field sales agent):
FSA have salary of 15000. The total number of positions are 6.
 TSA (Tele sales agent):
TSA have salary same as FSA. The total number of positions are 5.
2. CSR OSS (customer store representative):
The total number of positions are 11 and have salary of 16,200. These
includes
 Regular PTCL employees
 Outsource employees
 Shop executive (25000 salary)
 Shop manager (30000-35000)
3. RG contact center:
1122, 1216,1215 are contact numbers of PTCL outbound contact center (OBCC).
The salary of employees is 19000 and they are also eligible for 4G broadband. The
total headcount is 275. It includes 28 shop executives and 5 shop managers and
FSA. There are two types of call centers
 Outbound (from which we get call)
 Inbound (we use this to submit complains)
4. Medical technician:
There are 8 doctors, 2 outsource technician (salary 18000-19000). They are under
GM medical services.
5. GM NOD:
Network operation deployment team do their works as FMCS. Their main task is to
do work at backend and maintain fiber. The main work they do are of
 Splicer (FDH): match the color coding of fiber wires. This is done by
splicing machine.
 OTDR technician: the main task is to find faults in the fiber
Both positions required experience candidate and have salary of 18000 -20,000
thousand.
 Resident engineer:
resident engineer must be a person who have done BS electrical engineering and
have age of 28, his duty is to monitor fiber and have salary of 30000.
 CPEI cooperate:
Customer premises installer for co-operate customers provide special services to
cooperate customers. His salary is 18,500 and also get 50-liter fuels. The total
number of positions are 5.
 Rigger:
Rigger works on telecom tower (antenna, satellite). The total number of positions
are 3 position and their salary are 20,000-22,000
 CPI technical (CPI meter):
The requirement for CPI technician is diploma and have salary of 18,000. The total
number of positions are 8. The duty of CPI technician is to do work related to
power. The CPI technical department also includes
 Junior technician (20,000)
 Senior technician (35000 salary)
6. NOC (network operation center):

Every telecom company has NOC. It provides full picture of network and picture is
also shown to CEO on small screen. The total headcount is 24. The requirement for
job is BS electrical engineering and their salary is 16,200.
7. GM Admin and security:
The hiring is done through HR admin. It includes 6 positions of outsource
 Civil supervisor (diploma and bachelor in civil and have salary of
30000)
 Security supervisor (the total number of positions are 3 and have
salary of 25000-30000 and age of 40)
 CCTV technician (required graduation and have salary of 24000)
 CCTV supervisor: (salary of 22,000)
8. GM digital services:
The main duty of GM digital services is to give special cooperation to customers.
Such as, in Emad society. The requirement for job is BS engineering and networking
experience.
IMPORTANT ABBREVIATIONS:
 ESQUARE
 HRSG
 GST
 FMCS
 OTDR
 DSL
 FTTH
 IPT
 PSTN
 MSAG
 MSAN

EOBI (Employees Old Age Benefits Institution)

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Important interview questions:

EOBI (employees old age benefits institution)

Benefits provided by EOBI:

Employees' Old-Age Benefits Institution provides following benefits to the insured

1. Old age pension - This pension is provided in an event of retirement

6. NOC (network operation center):

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