Chairing Meetings: What Makes A Good Chair? Agenda

Chairing meetings
Some groups don’t have a formal chairperson – however even small meetings need direction and organisation. You
can rotate who takes responsibility for this role to provide balance and development opportunities for all. If you do
decide to have a rotating chair ensure you agree collectively what is expected and agree at the end of each meeting
who will chair the next one.
What makes a good chair? Agenda

The purpose of having someone to chair a meeting is to ensure that the This is very important to a successfully
meeting runs smoothly and efficiently. They should: run meeting. An agenda is a list of
topics you want to discuss at a meeting.
 Ensure all agenda items are discussed
As well as helping you plan it is a useful
 Ensure everyone’s views are heard
 Clear decisions are reached way of making sure you cover
 Meeting starts and finishes on time everything you need to at the meeting.
As part of the agenda it is often helpful
They should never use their position as an opportunity to promote their to consider the time you will allocate to
view to the exclusion of others or to dominate the meeting. each subject.
1
Before the meeting
Preparation is just as important as the actual meeting itself. Consider:
 What is the purpose of the meeting?
 What results do you need to get from the meeting?
 What will be the central discussion points?
Running the meeting
Every meeting needs its own ground
 Should there be any external speakers?
rules and it can be useful to set these
 Do you need to gather more information to inform the discussion?
at the beginning of a meeting with
 Should someone prepare an introduction?
agreement from the group. Some
 What information might it be useful to share in advance?
ground rules could include:
At the start of the meeting  Don’t interrupt other people
Ensure everyone feels welcome and able to contribute. To help this  Stick to agenda items
ensure:  Don’t talk amongst yourselves
 Everyone has the agenda and any additional information in advance.  Respect other peoples views –
 Introduce yourself and others at the start of the meeting. If it is a don’t groan if you don’t agree!
small meeting, ask everyone to introduce themselves.  Keep contributions to the point
 Reiterate the purpose of the meeting and what outcomes you need –  Start and finish on time
don’t assume everyone knows.  No phones
2
During the meeting the char has four key responsibilities:
1) Get through the business on time 2) Involve everyone
 Have a clear agenda with timings You need to make sure you restrain those who are prone
 Introduce each agenda item. to over talking and draw out points from those who are
 Never assume people know what you are talking about. quieter in meetings. Ideally you want an atmosphere
 Clarify key issues and why discussing them. where there can be genuine debate and discussion. Top
 Keep an eye on the time – move items if necessary. tips:
 If people try to raise other agenda items out of place,  If lots of people are trying to contribute make sure you
acknowledge their contribution but reinforce that it will
have acknowledged them so they know you know that
be discussed later in the meeting.
they want to contribute.
 Stop side conversations as soon they start: politely and
 Ask open questions to draw out further contributions.
firmly.
 Stop people interrupting others, acknowledge their
 Explain why you are making decisions, for example “I am
going to give that discussion another 5 minutes and then
contribution but ask them to wait till after the current
draw to a close”. speaker has finished.
Remember – don’t use it as an opportunity to impose your  Make sure people giving controversial or unpopular
views, listen to everyone, ensure everyone contributes, don’t views aren’t intimidated and feel confident to express
be under-assertive – you have been given a role and you need their thoughts.
to deliver.
3
3) Reaching decisions 4) Dealing with difficult people
 Listen carefully and jot down key points  Remind people of the meeting rules
 Bring people back to the decision that needs to be  Be firm and consistent
made regularly throughout the discussion  If discussion becomes heated – summarise key points
 Try and pull together points of agreement and agree a on both sides then move focus away from the
way forward. individuals by asking for other people’s thoughts.
 If there are different points of view try to summarise  If someone keeps repeating the same point, assure
them concisely and present the options to the group. them their point has been heard and turn the
 Before moving to the next agenda item confirm what discussion back to the group.
has been agreed and any actions or owners and  If someone is continually critical, ask them their ideas
timescales. about how they would approach the situation.
 Don’t assume silence means agreement.  Ask the groups’ opinion – “Do people want to spend
more time on this discussion or move on to the next
After the meeting topic?”
Reflect on how the meeting went – did you reach all the
decisions you needed to? If not have you agreed how
and when you will reach them? Ask for feedback and
suggestions on how to improve the meeting. 4

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