Bosnet Preparation
Bosnet Preparation
Bosnet Preparation
056/KPS/BDI/IV/2018
Date: 25 April 2018
BUSINESS PROPOSAL:
BOSNET Implementation
Confidential Document
@ MPK
Confidential – Copyright by TELKOM © 2017
Contact Us
E-Mail: [email protected]
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Table of Contents
1. Glossary
2. BOSNET Company Profiles
3. Business Requirement (Background and Objective)
4. BOSNET Integrated Solution
i. BOSNET Core Functionalities
ii. BOSNET Customization
iii. Infrastructure Data Center (Optional)
5. Statement of Work: Scope Of Work, Assumptions, Out of Scope, Timeline, & Bill Of Quantity (BoQ)
6. Approach and Methodology
7. Milestones and Deliverables
8. Risk Mitigation
9. BOSNET Support
10. Project Structure and Governance
11. Business Continuity Plan
12. Investment
13. BOSNET Key Advantages
1. Glossary
Glossary
Terminology Descriptions
BDI PT. BOSNET DISTRIBUTION INDONESIA
MPK PT. MARIMAS PUTERA KENCANA
BOSNET Distribution Management System (Back Office & Front Office)
2. Company Profiles
BOSNET Distribution Indonesia (TELKOM GROUP)
DINUS
MNC and Local Companies are continue using BOSNET as their Integrated Distribution Solution.
Hundreds of distributors of these principals with
thousands of their sales and administration officers are familiar with BOSNET.
Some of the users are using BOSNET even since early Year 2K.
Brands Snapshot
More than 250 brands (multinational and national) trust their distribution system with BOSNET
Distribution Landscape & Coverage
Branch/
Principal 3rd party Distributors
Wholesaler Retail Shopper
KM
National Distribution
Brands + Local Wholesalers Outlets Consumers
Depots
Brands
ERP BOSNET
Our Products
moDis-Sales
Guide sales on field
(Canvassing / Taking Order).
moDis-Merchandiser
Guide Merchandiser on
field.
moDis-Delivery
Guide delivery execution on
field.
moDis-Super
Help supervisor doing
control call and journey
BOSNET DFS
feedback (reviewing route &
Back Office Application for handling distributor sales & distribution operations. sales activity on field).
Master Data, Purchasing, Inventory, Sales/Delivery Order, Invoicing, Collection, Payment,
Cashier, Route Plan, Tax, Journal Entry
3. Business Requirement
Background and Objective
Background:
1. Need to provide system that can be used to manage end to end distribution operation
2. System can be use to manage multiple products from multiple pricipal
3. System must have robust features to support bussines growth
Objective:
1. System be able to make distribution more efficient and tranparant (easy to control)
2. Can be used by all distribution branchs company of MPK
4. BOSNET Integrated Solution
CORE Functionalities
1. Simplest Operation
2. Guided Application
3. Geo Tagging Control & Visit Validation
ü Infrastructure such as internet and network connection to the server must be ready before implementation at pilot and rollout sites,
prepared by MPK team.
ü Rollout Implementation using the same configuration with the Pilot site.
ü All report development will be developed in single format and single template or using BOSNET Olap report.
Out of Scope
ü Any scopes that is not included in In Scope list and assumptions.
ü Infrastructure (communication link such as Internet, telco data package, networks) unless stated in the Business Proposal.
ü Supporting hardware (servers, PC, mobile device) unless stated in the Business Proposal.
ü Installation of any infrastructure and software except BOSNET products unless stated in the Business Proposal.
ü Travelling, accommodation, allowance, and other costs those may incur during project activities outside DKI Jakarta. This will be
covered by MPK.
Bill of Quantity (BoQ)
ITEM QUANTITY
BOSNET Pilot Implementation at 1(one) site with Customization 1 Package
License
WEEK
PHASE ACTIVITIES DAYS
1 2 3 4 5 6 7 8
SOFTWARE DESIGN Crea te Functi ona l Speci fi ca ti on Document 4.50
SOFTWARE Devel opment & Interna l Tes ti ng 8.00
FACTORY
SOFTWARE Us er Acceptance Tes t 3.00
TESTING
DOCUMENTATION Crea te Cl i ck Gui de 1.00
DEPLOYMENT Ins tal l a ti on Cl i ent a nd moDi s /SFA Ins tal l a ti on 1.00
BOSNET Confi gura ti on & Upl oa d Ma s ter Da ta 3.00
Depl oyment to Producti on Envi ronment 1.00
End Us er Tra i ni ng 3.00
Si mul a ti on/Conference Room Pi l ot 2.00
Upl oa d Begi nni ng Ba l a nce 1.00
Pi l ot Li ve Support (12 Da ys ) 12.00
Timeline – Rollout Configuration
LIVE
Project :
using WATERFALL
method
• Meeting Notes
Review status of
Project Team • BDI PM BDI Project • Progress Report
the project with the Face to Face Weekly
Meetings team.
• MPK PM Manager • Revised project
plan (if any)
Design Miss communication in • The Functional Specification should be written and agreed
software design (for (signed) by MPK BPO, MPK Key User, MPK PM, BDI Solution
customize items) Designer, BDI PM.
Software Factory Framework cannot • We have BOSNET Framework as a foundation that has been
accommodate large tested and used in Production environment of our clients for
concurrent transactions more than 15 years
Application reliability • We have L&E (Localization & Expressiveness) methodology to
problem that are caused of minimize bugs by ensuring no duplicate function to perform
lot of bugs, and difficult to similar tasks, and ensuring our source code easy to read and
trace trace.
Software Testing & UAT Missing business scenario • Business Scenario (for testing) is written and agreed together
while testing is performed with Testing by MPK BPO, MPK Key User, MPK PM, BDI Solution
Designer, BDI PM before the software testing phase is performed.
Risk Mitigation
Deployment Resistance of users in internal • MPK Change Management Team create Strategy & Plan for the
MPK Change Management in MPK
• Proper Socialization of the Process Change
Resistance from Distributor • Proper Socialization of benefit of new system
Project Management Bad project management • BDI have template of steps and checklist of every project steps.
Implement the checklist
• Weekly progress meeting between BDI Project Team and MPK
Project Team, for monitoring project status, follow up of issues,
plan next week activities
Miss to do some activities • BDI has standard checklist as a guidance for not forgetting things
in every steps of project. The checklist should be agreed together
with MPK before project starts.
Project Team cannot attend • Plan of meeting socialized at least 1 week before the meeting
the meeting planned. • Commitment from the project team to prioritize the project
9. BOSNET Support
BOSNET Support
For bugs, will be
escalated to BDI
Product Support
Issue submitted
Dedicated
First Level BDI Product Support
Support Bugs Fixed
Solution
Issues from users
Dedicated First Level Support: BOSNET Product Standard Support (Included in Software
§ Gather related information to issues. Maintenance):
§ Guide on day to day BOSNET functionality • Bugs fixing
§ Monitor Settlement & Interface Status at • Severity 1 (Operational halt)
BOSNET side • Response time: max 4 hours
§ Assist to solve more complex issues that • Resolution time: max 24 hours (Issue solve, or temporary
cannot be solved in fields. solution to lower the severity to severity 2)
§ Register and create log issues • Severity 2 (Bugs. It may bother the operational, but the
operational still can run)
• Response time: max 8 hours
• Resolution time: max 5 days
Severity Level Management
SEVERITY DESCRIPTION SERVICE
Technical e-mail communication will be initiated with the customer
within 4 hours of severity determination. This effort may include :
Significant business implications – resulting from major critical - remote assistance/remote action using Remote Desktop and/or a
Virtual Private Network if available
functionalities loss
Common symptoms : - planned or Emergency Onsite assistance (extra costs apply)
Level 1 • Users cannot operate the system Continuous best efforts will be made until the problem is solved or an
interim remedy is implemented (work-around or emergency software
• Application cannot resume business flow
• Significant performance degradation fix) . If BDI can deliver an acceptable work-around or emergency
e.g. : cannot make a new order, cannot make approval software fix instead of a solution, the severity classification will drop to
a Level 2 or lower.
- Application Functionality or
module modification that is
not done by BDI
Guide daily operational - Solve functionality issue caused by
- New request or
issue related to BOSNET application miss behavior (e.g. Daily visit Monday - Friday :
BOSNET Operational modifications on existing
Module (Alphard Browser, list process failed) 09:00 - 17:00 WIB
module
moDis online/offline) - Fixing Application Bug
- Change/fixing on data that
is caused by human error not
by application bugs
STEERING
COMMITTEE
PROJECT PROJECT
MANAGER BDI MANAGER MPK
BUSINESS
TECHNICAL FUNCTIONAL
PROCESS KEY USER IT HR
LEAD LEAD
OWNER
CHANGE
PROCESS SUPPORT MANAGEMENT
SOLUTION SOLUTION
DEVELOPERS DESIGNERS
QUALITY CONTROL
STEERING
COMMITTEE
ESCALATION
PROJECT PROJECT
MANAGER BDI Discussion MANAGER MPK
• Any issues should be communicated and discussed between MPK Project Team and BDI Project Team
• Issues that cannot be solved by Project Team should be escalated to Project Manager.
• Issues that cannot be solved by Project Manager should be escalated to the Steering Committee
11. Business Continuity Plan
Business Continuity Plan
BOSNET Software:
• Our dedicated product development team can ensure up-to-date product with latest technology.
• Our Alphard platform is capable of running on latest MS Windows operating system and MS SQL Server database
with no issues.
• The mobile application itself currently available on Android platform.
• The application has been proven and tested throughout the years until now.
MPK as a company:
• Catering MPK business requirements, BOSNET is ready to custom fit with MPK competitive advantages and this
customization is only needed to install in centralized server and will push the updates to all impacted users using our
Alphard technology.
12. Investment
Summary
Below are the recap investment for implementing BOSNET - Distribution Management Systems and Sales Force Automation at Marimas
Putera Kencana divided in two Phases;
Phase 1 : Pilot at one site
Phase 2 : Rollout Configuration at 4 Depo and 12 Stockpoints
Phase 1 Phase 2
Description Pricelist Special Price Description Pricelist Special Price
Pilot Implementation - 1 site IDR 344,540,000 IDR 241,178,000 Rollout Configuration- 4 Depo & 12 Stockpoints IDR 96,000,000 IDR 67,200,000
Purchase License Purchase License
DFS - 20 User IDR 316,000,000 IDR 221,200,000 moDis - 88 user IDR 110,000,000 IDR 77,000,000
Maintenance DFS (1 Year) IDR 39,816,000 Maintenance moDis (1 Year) IDR 13,860,000
moDis - 22 User IDR 27,500,000 IDR 19,250,000 GRAND TOTAL PHASE 2 IDR 158,060,000
Maintenance moDis (1 Year) IDR 3,465,000
GRAND TOTAL PHASE 1 IDR 524,909,000
*31 DFS license will be lent to Marimas untill each depo has 10 Sales at the minimum
* The terms of Payment of License can be paid as follow;
Terms of Payment
Month 1 IDR 18,540,000
Month 2 IDR 18,540,000
Month 3 IDR 18,540,000
Month 4 IDR 18,540,000
Month 5 IDR 209,571,000
Consultation Rate
Phase Activities Days 3,500,000 5,000,000 7,500,000 Investment
Developer Solution Designer PM/Lead
SOFTWARE TESTING User Acceptance Test 3.00 3.00 0.30 17,250,000
DOCUMENTATION Create Click Guide 1.00 1.00 0.10 5,750,000
Create Training Material using click guide
DEPLOYMENT Installation Client and moDis/SFA Installation 1.00 1.00 0.10 5,750,000
BOSNET Configuration & Upload Master Data 3.00 3.00 0.30 17,250,000
Deployment to Production Environment 1.00 1.00 0.10 5,750,000
End User Training 3.00 3.00 0.30 17,250,000
Simulation/Conference Room Pilot 2.00 2.00 0.20 11,500,000
Upload Beginning Balance 1.00 1.00 0.10 5,750,000
Pilot Live Support (12 Days) 12.00 12.00 1.20 69,000,000
PROJECT SERVICES Project Management 6.14 46,050,000
Total 39.50 15.12 40.54 11.86 344,540,000
Special Discount 30% 103,362,000
Grand Total 241,178,000
Below are the proposed investment for Rollout Configuration for each site.
The Rollout Implementation will be executed by Marimas Internal Team and supervised by BOSNET Support Team.
BOSNET’s scope of Rollout Implementation can be find in the table of activities as follow;
BOSNET has the capabilities of running online and offline with minimum bandwidth.
Using standard stable Internet connection is sufficient in running BOSNET.
Most of our clients run BOSNET with Telkom Speedy with GSM modem as their backup.
• Travelling, accommodation, and allowance is not included for work outside DKI Jakarta.
• Travelling: economy airline, train ticket, and other necessary transportation.
• From Jakarta to site area, site area to accommodation, accommodation to site, and vice
• versa. Standard rate: depends on availability and season
• Accommodation: place to stay during project activities
• Decent and clean hotel or motel or mess Standard rate: IDR 400.000 per day per person
• All prices in this proposal are not including any applicable Government Taxes.
• Terms of Payments:
• Services: 50% DP; 50% on Live
• License : refers to Pg.64
• Cloud Server: 100% on 1st day of running month
13. BOSNET Key Advantages
Benefits
Focus and Its Direct Impacts Longer-Term Results Time Frame
1. Route Effectiveness
90% Effective Route (10% is Out of Route) Increase Revenue 1 Year
Average of 10% Increase
2. Product Real Distribution on Market
100% on system monitoring
3. Inventory Monitoring
Reduce OOS by 10%
4. Capture Demand
100% Demand (Order) Entered in System