HD IP Camera User Manual

1 HD IP Camera User Manual
HD IP CAMERA USER MANUAL

Version 1.1
HD IP Camera User Manual Page 2
Directory
1. PRODUCT APPEARANCE AND INSTALLATION INSTRUCTIONS.................. 4
1.1 PRODUCT PART DESCRIPTION................................................................................ 4
1.2 PRODUCT APPEARANCE SPECIFICATIONS.............................................................. 5
2. NETWORK CONNECTION TOPOLOGY MAP ....................................................... 6
2.1 NETWORK CONNECTION.......................................................................................... 6
3. NETWORK ACCESS................................................................................................... 8
3.1 IE SECURITY SETTINGS........................................................................................... 8
3.2 PREVIEW IMAGE....................................................................................................... 9
4. PARAMETER CONFIGURATION........................................................................... 14
4.1 NETWORK PARAMETER.......................................................................................... 14
4.2 MEDIA SETTINGS.................................................................................................... 19
4.3 PTZ SETTINGS...................................................................................................... 24
4.4 ALARM SETTINGS.................................................................................................. 25
4.5 STORE MANAGEMENT........................................................................................... 28
4.6 SYSTEM SETTINGS................................................................................................. 31
5. CLIENT ACCESS...................................................................................................... 37
5.2 PREVIEW IMAGE.................................................................................................... 39
5.3 DEVICE CONFIGURATION PARAMETERS............................................................... 43
6. SIMPLE TROUBLESHOOTING METHOD............................................................48
7. LIST OF ANNEXES.................................................................................................. 49
PRONOUNCEMENT
company''s products ,if you have any questions or needs
Thank you so much to buy my company needs,,
us..
please feel free to contact us
inaccuracies,, or is not consistent with what product

This manual may contain technical inaccuracies
operation,, or printing errors
functions and operation errors.. We will according to product function enhancement
manual,, and will be on a regular basis to improve or update
and update the contents of this manual
manual.. Updated content will join in the new
the products or programs described in this manual
manual,, without prior notice
version of this manual notice..
AGREEMENT
In this manual, using the following document conventions:

1) Click for the mouse the left key click.
2) Double click to the left mouse button double click.
3) Right click to the right mouse button click.
4) With square brackets "【】" said window name, menu name and data table.
5) Stressed the need for readers attention with the same number, italic and bold text.
6) Some pictures for the schematic , please refer to our actual interface software.
PRECAUTIONS FOR SAFE USE
■ Avoid direct glare(If directly at the sun ,will can damage the CMOS image sensor system ).
■ Avoid using the machine in extreme environments.
- Especially in a cold or hot environment. (Such as radiators, heat registers. The working environment is -10
℃ ~ +50 ℃, humidity 90% or less.)
-Avoid close electromagnetic radiation great places.
- Do not install in direct sunlight, strong earthquakes in the region as well as wet, dusty or heavy soot places.
■ Clear the CMOS surface of dust and dirt with a hair dryer.
■ Do not enter through the large voltage(Input supply: DC11V〜15V).
■ CMOS image may appear following specific phenomenon but does not indicate a malfunction.
- White spots: When running more easily seen in the case of a higher temperature environment, or when the
enhanced automatic gain function or use of the cumulative function of the frame.
- Vertical streaking: When a very bright object, such as a strong spotlight or flashlight, streaking may be
generated on the screen or image effects may be distorted.
-Image overlap: Image overlap or flashing may be occur when normal picture, streaks or lines impact.
■ Please do not beat or pressing hard to the product.
If you carry on the above operations may lead to electric shock or cause a fire.
1. Product Appearance And Installation Instructions
1.1 Product Part Description

1.2 Product Appearance Specifications

2. Network Connection Topology Map
2.1 Network Connection
There are two main ways between the IP camera and the computer common connection, as shown:
Directly connected through the network cable
Connected through a switch or router

Through the network access to the camera, you first need to obtain its IP address, users can search the
IP camera IP address through the device search software. Click【search】,the software will search out the
name of the current LAN network running cameras, IP address, the port number, number of channels, MAC
address and device ID information, etc.
Search tools page mainly includes the following parts:
No. Description No. Description No. Description

Device serial
1 ID 4 Device Port 7
number
2 Device Name 5 Channel 8 Search
3 IP addresses 6 MAC addresses 9 Modify
If search out the IP address and the IP address of the computer is not in the same network segment, and
can be modified by the device search software IP cameras IP address, subnet mask and port number and
other parameters.
In the device search software, select the device you want to modify, is selected state ,click
【Modify】,then enter the new IP addresses, Subnet Mask, Device port and DNS server, click【Modify】,
you can modify the IP addresses of the device. Device search tool currently supports only the IP address of
the search with the same segment of the PC device.
The search tool to modify network parameters page includes the following parts:
No. Description No. Description No. Description
1 Device Address 4 Gateway 7 DNS2
2 Device port 5 MAC addresses 8 Modify
3 Subnet Mask 6 DNS1 9 AutoObtain

3. Network Access
The hardware installation is completed, the need for IP camera preview and configuration parameters,
here are two kinds of access:
1. Through the IE browser preview image, configure the parameters of the IP camera;
2. Through the client software preview image , configure the parameters of the IP camera.
3.1 IE Security Settings
NOTICE: When though IE browser preview IP camera image, you need to set the security level of
the browser, in order to facilitate the installation of plug-in.
Open IE browser, to enter the menu→tool/Internet options/ security/ custom level, [ActiveX controls
and plug-ins] are changed to enable in settings, the security level is set to 【security level - low】.
PROMPT: for safety in the preview to the IP camera image, please restore the IE
Level””.
browser's security settings for the “Default Level
3.2 Preview Image
Step 1: Log in.

Enter the IP camera IP address in the IE browser address bar, then click enter, or double-click the
network search tool IP addresses. In the login interface, input IP camera user name, password, then click
【Login】, you can enter the main interface to preview.
NOTICE: IP camera factory default IP access to DHCP, if the network without DHCP
80””.Administrator
server, default fixed IP address is 192.168.1.123, default port is “80
admin””, user password is “admin
user is “admin admin””.
System pop-up prompts to install the ActiveX plugin. As shown, click on the prompt will pop up as shown
in diagram to install ActiveX plug-in dialog.
Right-click the prompt bar, Click 【Run the add-in】.
Click 【Yes】Active control.
Step2: Installing OCX controls.

Right-click on the video preview main interface tab bar 【OCX Downloaded】,click 【Save target as】,
saved to the specified directory folder.
Double-click the installer, click 【Browse】, select installation directory folder, then click
【Install】.
After successful installation, click【OK】.
NOTICE: If not the first time installation, following dialog box will appear in the installation
process, click Yes to All
click【Yes All】..
Click 【Refresh】 or log in again, you can preview images.

Preview interface information:
Icon Description
Main stream and sub-stream switching
Alarm information
The proportion of video display switching
Snapshot
Start or stop recording
Capture format and stored locally path settings，the default for the system
C:\,according to the actual situation changes
Open or close the listener
Talkback
Image Control:
Image quality parameter setting:
Icon Description
Brightness, values 0-255 can be set
Contrast，values 0-255 can be set
Saturation，values 0-255 can be set
Default
Move the slider can adjust the playback of real-time video parameters(Click video parameters
automatically return to the initial setting status).
PTZ control:
Through the four direction keys control the PTZ direction of rotation.
Click PTZ start automatically scan, click again stop PTZ automatically scan.
Click below the function key focal length, aperture and zoom adjustment.
Move PTZ to the desired position, click can completion of the preset settings.
Select a preset number, click call the corresponding preset.

4. Parameter Configuration
Click【system settings】, into the system configuration parameter interface.
4.1 Network Parameter
4.1.1 Parameter--Network Configuration

Network Parameter
In accordance with the actual needs of, setting the IP camera【IP addresses】, 【Device port】,
【Subnet Mask】,【Gateway】and【DNS】.
If the network contains a DHCP server, Select 【automatically obtain】, reboot the device to
automatically obtain the IP addresses in the segment.
Network
Description
Parameter
IP get way Manual settings, automatically obtain, dial-up settings is optional
IP address Setting the IP addresses of the camera
Port The default port is 80(Recommends that customers not modified)
Setting the gateway IP addresses of the camera, for example, the device
Gateway
through the router to access the public network, gateway IP is set to
address
access public network router IP
Mask address The default is 255.255.255.0(Recommends that customers not modified)
MAC address The physical address of the camera
DNS get way Manual settings, automatically obtain is optional
DNS1
Network of preferred and alternate DNS server address
DNS2
4.1.2 Parameter--Service Configuration

Network Parameter
FTP service settings

FTP server will alarm trigger snap pictures sent by FTP to a specified FTP server，two FTP server can
support, when the preferred server fails switch to the backup server.
According to the actual need to set the preferred ，alternate FTP server configuration parameters. Enter
the address of the FTP server, port number, user name, password and other information, then click
【submit】.
Connection of the FTP server is divided into【PORT】and【PASV】.
Parameters Description
Server address The IP address of the FTP server
Port The port of the FTP server , the default port is 21
User name The user name of the FTP server
Password The password of the FTP server
PORT Active connection
PASV Passive connection

SMTP server settings

By setting the SMTP server parameters, when an alarm occurs, E-mail can be sent to the specified
mailbox, two SMTP servers can be support, when the preferred server fails switch to the backup server.
According to the actual need to set the preferred ，alternate SMTP server configuration parameters.
Enter the address of the SMTP server, sender address, recipient address, port number, user name,
password and other information, then click 【submit】.
Send EMAIL server address, different mail service provider's
Server address mail server address format inconsistent, such as 163
mailboxes SMTP server is smtp.163.com
Send EMAIL address Send mail mailbox
Receive EMAIL address Receive mail mailbox
The port of the SMTP server, different mail server, port
Port
different. Such as 163 EMAIL server port is 25
User name The user name of the send mail mailbox
Password The password of the send mail mailbox
4.1.3 Network Parameter

Parameter→→PPPoE
said open PPPoE function.

Enter PPPoE user name and password, click【submit】,restart, the camera will get a public IP address,
this IP address will be sent to the mailbox settings.
NOTICE: Before using PPPoE, please set E-mail.
4.1.4 Network Parameter

Parameter→→More Settings
DDNS Settings
If the device using the PPPoE connection network，using DDNS(Dynamic DNS), access device by
domain name, can be an effective solution to the dynamic IP access device brought trouble.
said open DDNS function.

【Server】：Protocol type can be selected as【3322】、【dyndns】and【dnsdynamic】.
If the protocol type is 3322：Please enter the domain name operation server address, for example
wjatest.3322.org.
If the protocol type is dyndns：Please enter the domain name operators server address，for example
members.dyndns.org.
【Update time】：Update the DDNS information according to the set time interval.
【Domain name】：Users apply for their own domain name（The application in DYNDNS or 3322
website domain name）.
【Account、Password】：The user name and password of the user account registered in DYNDNS or
3322 website.
After the setup is complete, click [submit] to take effect.
UPNP settings
said open UPNP function.

Into the router parameter setting interface(TP-LINK router TL-R406 configuration interface as an
example), in router 【Forwarding rules】 →【 UPnP settings 】options, click 【Enable UPnP】,then click
【Refresh】.
4.2 Media Settings
4.2.1 Media Settings→Video Parameter

Settings→
Video settings interface information:
Parameter 1 Main stream video parameter settings
Parameter 2 Sub-stream video parameter settings
Variable bit-rate streams /
Variable-bit-rate image quality setting 4 grades optional
Image quality
Fixed bitrate stream /
Given bit rate stream set six parameters optional
Image quality
Frame rate 10FPS、15FPS、20FPS、25FPS optional
HD 1080P, HD 720P optional, according to the actual selection of the
Main stream resolution
appropriate resolution
VGA、CIF optional，to their actual needs to select the appropriate
Sub-stream resolution
resolution
4.2.2 Media Settings

Settings→→Audio Parameter
Input Line Input
Volume adjust Move the slider to adjust the volume slider
Audio channel Mono
Sampling width 16bits
Sample rate 8K
Compression type G711
4.2.3 Media Settings→Video Mask

Settings→
The software can be set to the camera video image privacy masking, the privacy area in the image on
the cover in black-rimmed, you can set up to four video cover area at most. Select the desired video privacy
masking area, said open video cover function.

In the video cover regional settings interface, drag the mouse can choose the video cover area.
4.2.4 Media Settings→More Settings

Settings→
OSD Parameters settings

Time display position：9 position parameter is optional, can choose whether to display the time.
Text display position：Video name display position，9 position parameter is optional , can choose
whether to display the video name.
Video display name：Can be set，11 characters maximum support.
Image flip
Frequency according to the actual needs of select 【50HZ】or【60HZ】.
The image flip way 【upside down】and 【Flips around】 in accordance with the actual needs can
choose whether to enable, said open, said not open.

Composite video configuration
BNC mode signal video output.
Analog video formats into PAL and NTSC.
Click 【Close】 to close the composite video.
IR-CUT IR cut filter
IR-CUT（IR filter）
Setting image color black and white mode, the default is auto.
Full color：The camera will only output color images.
Blackwhite：The camera will only output the monochrome image.
Auto: According to the characteristics of device (The overall brightness of the image or whether infrared
lights attached) selection output color or monochrome image.
Timing：For the user to set to force the image color or monochrome time, sunrise elected: 06:00:00, the
Sunset time to 18:00:00, in this time period image are color, the rest of the period of time for the monochrome
image.
Iris control
The iris control mode is divided into manual and automatic optional.
Auto iris mode for devices connected to the auto iris lens. When the light changes, auto iris will change.
Manual iris mode, iris at maximum. The default for the auto iris.
Real-time streaming media
When you enable RTSP function, users can support standard RTSP protocol ( for example: player VLC )
to real-time preview of the camera, audio and video streaming.
RTSP Stream 1 The main data rate preview video
RTSP Stream 2 The Sub data rate preview video
RTSP Video Stream1 Without audio the main data rate preview video
RTSP Video Stream2 Without audio the sub data rate preview video
RTSP Audio Stream1 Alone audio function, without preview video
Password authentication
said open， said not open
4.3 PTZ Settings
4.3.1 Settings--PTZ Control

PTZ Settings
Before PTZ control operating, first make sure the PTZ decoder parameters have been set correctly.
Decoder parameters can be set by software device. PTZ control parameter interface set PTZ protocol,
address code, protocol speed and other parameters.
NOTICE: RS-485 setting parameters must be consistent and PTZ decoder setting.
PTZ protocol Matching with the dial type PTZ control protocol
Setting address of the ball machine, the default is 1

Address code NOTICE: Address here is sure to be consistent with the address of the camera,
otherwise not be able to control the camera
Baud rate PTZ speed adjustable

4.4 Alarm Settings
4.4.1 Settings--Motion Detection

Alarm Settings
said open IP camera motion detection function.
Set motion detection area, dragging the mouse to select the arming area mobile detection.
Motion detection sensitivity can be divided into the High, Middle, Low three choices.
Setting the alarm output port: You can choose 【Disable】or【Port1】.
Set mobile detection arming time.

The arming time can choose one day in seven days a week. Daily only can set a time period.
Optional all-day armed or sub-arming, click【Cancel】to cancel a day arming time.
4.4.2 Alarm Settings

Settings→→Port Alarm
said open port alarm function, the alarm interval time can select, such as setting
【15s】, said alarm intervals 15s,
said open linkage output port function，output port select 【Port1】.
4.4.3 Settings--Alarm Processing

Alarm Settings
Alarm handling can choose to enable【Save SD card】and【Send mail】and【Send FTP server】.

Alarm captured number can choose 1-5 pictures, or choose 【Don’t snapshot】, capture interval time
can be selected, such as setting capture interval 【5s】, setting capture snapshot【3】, said at intervals of
5S capture 3 snapshots.
NOTICE: Save SD card alarm recording.
4.5 Store Management
4.5.1 Store Management

Management→→Alarm Record
said open SD card recording function.
said covering the first video.

Cut Type
Cut by time: Set each piece of video packaged long when record enable. Such as setting 【1min】, said
one minute of each video package a file.
Cut by size: Set each piece of video packaged size when record enable. Such as setting 【5M】, said
video size each reach 5M package a file.
Cut size: Actual parameters of the cutting time and size of the cut.
IO Alarm Record
said start IO alarm recording type, recording time can be set up one day a week,
every day can be set up to three time periods at most.
Motion Detection Alarm Record
said to start the motion detection alarm recording type, recording

time can be set up one day a week, every day can be set up to three time periods at most.
said full day recording.

After setting the parameters，click【Submit】settings to take effect.
NOTICE 1. If you choose to record time segment, each time period can not be crossed or contain.
NOTICE：1.
2. Alarm video stream types in the main stream.
4.5.2 Management--Timing Record

Store Management
Timing record time can be set up one day a week, every day can be set up to three time periods at most.
NOTICE: 1. If you choose to record time segment, each time period can not be crossed or contain.
1.If
2. Timing video stream types in the sub-stream.
2.Timing
3. Timing video file will be saved on the SD card.
3.Timing
4.5.3 Management--Record Query
Store Management
Query record file

Select the video you need to query start and end time and type, click【Submit】, if video files that match
the search criteria, is displayed in the list of search results.
Item/Page 15、25 optional
Query By Time According to the start and end time of SD video file query
Query By Type SD video file by video query type
Download video files

Video search is completed, choose relevant video file downloaded to the local PC.
In search of video file list, right-click on the file name, click 【Save Target】, saved to the specified
directory folder.
4.6 System Settings
4.6.1 Settings--User Management

System Settings
When current user is an administrator user, users can create other users according to the actual needs,
you can create up to nine users at most.
Add Users
Enter a user name, password and other information, select the user 【Permissions 】type, then click
the 【Add】 to complete the user to add.
Change password
The administrator can modify the current user's login password in the user management interface.
Ordinary user clicks on a video preview of the main interface 【modify password】tab, you can modify
the current user's login password.
Change user permissions

Select a permission types in a list user need to modify the drop-down, click 【Change】.
Notice: admin only modify the password, system administrator has all operating authority,
ordinary users authority to operate the main interface has a video preview.
Delete Users
Behind the need to delete the user, click 【Delete】,then click 【Confirm】.
NOTICE Admin can not be deleted.
NOTICE：Admin
4.6.2 Settings--Device Upgrade
System Settings
According to the actual need to select the upgrade process type, select the application or PTZ software.
Click 【Scan】,select local upgrade file, then click 【Submit】.
4.6.3 System Settings

Settings→→Config Manage
Save the configuration

Click【OK】，change the parameters of the device settings are saved to the system configuration files.
Recover Default
Click【OK】，IP camera setup parameters are restored to factory settings.
4.6.4 Settings--Running Status
System Settings
In device running state configuration interface, you can set the IP camera【LAN Status】and【WAN
Status】,and look at the camera【Supplier Information】、【LAN Status】、【WAN Status】、【SD Card
Status】、【Camera running time and users to connections】informations.

Settings→→Time Synchronization
Enable NTP, through NTP server regular synchronize on the device, to ensure the accuracy of the time
of the device system.
said enable NTP function, then select the corresponding server

address and Synchronization time interval.
Time can be set according to the actual needs.

Settings→→Device Reboots
Device Reboots
Click【OK】，rebooting the Camera.
Timing Reboots
Restart timing needs to set cycle and time, the device according to the cycle and
time set by the user to restart.

Settings→→Log Query
You need to select the log type and subtype of querying.
Item/Page 15、25 optional
Query Rule Query time, according to user queries, queries by type optional
Query By Time Start and end time of the query log
Query By User Query log by user name
Query By Type Sys, app, user type query log

5. Client Access
Client software ICMS9000 V1.2
ICMS9000（V1.2 installation.
V1.2）installation.
Operating system：Microsoft Windows XP or above.
CPU：Operating frequency of 1.5 Ghz or more.
Memory：The capacity of 2G over DDR2.
Hard disk：Hard disk capacity as the video data is required to save time.
LAN：100Mbps or above.
Monitor resolution：1024 × 768 above.
5.1.1 Installation Steps
Step 1: Double-click the installer, select the installation language, and then software Setup dialog box is
displayed, then click 【Next】 to continue the installation.
Step 2: Click【Next】to install to the default folder, or click【Change…】to install to a different folder.
Step 3: Click 【install】, begin the installation process.
Step4: Click【Finish】, to complete the installation.

5.2 Preview Image
After install the network video monitoring system, click Windows【Start】button→click【SSClient】

running the monitoring software. Or click on the desktop shortcut icon to run the monitoring software.
5.2.1 The First Time Running The Software
The first time to running the software, the system default exists an administrator user, user name:
admin, password: 123456. The password can be modified after landing.
5.2.2 User Login
Start the monitoring software will display the user login dialog window. Enter your user name and
password and click 【Login】, can log in the software.
Ordinary users make the 【Auto Login】status is checked, will save the input user name and password,
the start of the next monitoring software, automatically save the user name and password to log in.
5.2.3 Add Device
Click on the tab bar 【Configuration】tab, enter the device management interface. Right-click on a list of
tree any blanks, will pop up 【Add Region】menu，as shown:
Select【Add Region】, pop up 【Add Region】dialog box，as shown:
According to the actual demand, enter the name of the zone, click 【OK】, then mouse right-click the
name of the newly added area, select【Add Device】.
Pop up Add Device dialog box，as shown:

In the Add Device dialog box, click 【Scan Device】,you can search the current running in the LAN IP
address of the network camera, double-click the device list, input 【user name】、【password】and other
information, then click【OK】, Complete device add.
Add a device manually, 【Device Name】 needs to fill, device type select【IP Camera】, 【Register
Mode】 select 【Ordinary IP】, 【Port number】 the default is 80, input devices【IP】addresses、【user
name】、【password】、【DNS】and other information, then click【OK】, Complete device add, as shown:
Click 【Preview】 tab, enter the preview screen, as shown. Double click on the list of the camera
channel node, to preview the pictures.
More detailed parameter configuration，please refer to the corresponding section of the 【network video
monitoring client ICMS9000 (V1.0) User's Guide】. The documentation of the use of the computer operating
system【Start】→【Program】→【Network Video Monitoring Program】.
5.3 Device Configuration Parameters
In order to meet the needs of different environments in reality, Through the network video monitoring
system parameters of the camera can be configured, the specific operation is as follows:
Click 【The Tab Bar 】configuration tab, right-click the device node, Select 【Device Setting】, enter
【IPC Parameter Configuration】interface.
5.3.1 Device Information
In the interface of device basic information, you can view the camera【Internal Coding】、【Device
Registration Code】、【Factory Model】、【Factory coding】and other information.
5.3.2 Network Parameters
In accordance with the actual needs, setting up a IP camera【IP addresses】、【Mask address】、

【Gateway address】and【DNS】.
If your network contains a DHCP server, select【The Dynamic DHCP Assigned IP】, reboot the device
to automatically obtain the IP address in the segment.
5.3.3 Video Parameters
Video parameters set interface information:

Frame Rate 10FPS、15FPS、20FPS、25FPS optional
Stream / Quality Control Constant bit rate, variable bit-rate optional
Mode
Fixed Bit Rate Stream / Fixed rate stream setting 5 parameters optional
Quality Level
Variable Bit Rate Stream / Four levels of the variable bit-rate image quality
Quality Grade optional
5.3.4 Video Parameters

ParametersⅡ
Mobile slider can adjust the channel playing video parameters（Click【Restore Defaults】video
parameters automatically return to the initial setting status）.
5.3.5 Audio Parameters
Input Mode Line input
Audio channels Mono
Audio Sample Width 16bits
The Audio Sampling Frequency 8K
The Type Of Audio Compression G711

5.3.6 PTZ Parameters
Before PTZ control Operating, first make sure the PTZ decoder parameters have been set correctly.
device decoder parameters can be set by software remote .
In the PTZ control parameter interface set PTZ address, PTZ script file, PTZ control speed and other
parameters.
Notice: RS-485 PTZ decoder setting parameters must be consistent with PTZ decoder setting.
PTZ Script
Matching with the dial type of PTZ control protocol
Agreement
Set to the corresponding dome address, default is 1
PTZ Address NOTICE The address must be consistent with the
NOTICE：The
camera., otherwise not be able to control the camera
PTZ Control
Speed PTZ speed adjustable
6. Simple Troubleshooting Method
No. Fault Resolvent
Screen no image or image

1 Check the video cable or power cord is connected properly.
instability
1. Check whether there is dirt on the lens, with professional lens

2 The image is blurred wiping paper or clean cotton swab with alcohol to clean.
2. Check the focal length is fine，the menu settings are correct.
3 Dim Picture Adjust monitor and aperture CNT.
No motion detection and Check the option button is on or off, or check the menu
4
privacy shaded boxes parameters.
Screen color cast in the

5 Adjust the white balance mode menu or change direction.
special environment
The screen flashes more

6 Camera is facing the sun, TV or computer.
than
Image functions impaired

7 Restore the default settings
and can not be adjusted
Camera is not working
Please cut off the power immediately, check the appropriate
properly, surface
8 power connected the camera to the right, after the camera to
overheating, and even
take professional repair technician detection and repair.
smell or smoke
Check whether the installed plug-in. When first using IE to visit

IE browser no video image
9 IP Camera, must install the plug. ( Detailed installation steps
display
【3.2 Preview Image】 Chapter.)
1. The video frame rate parameter tuning IP camera high.

2. Users to connect too many, can turn off the part of client or
The video image is not
10 set IP camera reduced frame rate.
smooth
3. Network broadband is too low, you can reduce the video
frame rate or lower bit rate.
1. Network blocked. PC access network to test network access
can work normal, the first rule of cable fault, the PC network fault
caused by poisoning, until PC each other Ping.
2. IP address is occupied by other devices. Disconnect the IP
IE browser can not access
11 Camera network connection, separate IP camera and a PC
the IP camera
connection, to set the IP address in accordance with the
recommendation of the appropriate operation.
3. The IP address is on a different network. Check the server's
IP address and subnet mask address and gateway settings.
4. There are conflicts within the network physical address and IP
Camera. Modify the physical address IP Camera.
5. The Web port is modified. Contact your network administrator
to obtain the corresponding port information.
6. Unknown. Restore the IP camera to the factory defaults, then
reconnect the system again, default fixed IP 192.168.1.123.
1. Check the audio connections for audio input.

12 Intercom no sound 2. Check the IP Camera audio parameter settings, to see
whether to open the audio.
When there is a lot of audio sounds murmur, very serious

distortion phenomenon, please check the input signal level line
13 Audio ineffective input. Most of the time when input signal is not a line input(Such
as with zoom active microphone), do not match with the input
level of IP Camera, image saturation distortion.
7. List Of Annexes
No. Name Quantity Remark
1 Camera 1
2 Manual 1
3 Drier 1
4 Screws 1
5 Certificate 1
6 CD 1

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1 HD IP Camera User Manual

inaccuracies,, or is not consistent with what product

In this manual, using the following document conventions:

PRECAUTIONS FOR SAFE USE

1. Product Appearance And Installation Instructions

1.1 Product Part Description

1.2 Product Appearance Specifications

2. Network Connection Topology Map

2.1 Network Connection

Directly connected through the network cable

Connected through a switch or router

No. Description No. Description No. Description

2 Device Name 5 Channel 8 Search

3 IP addresses 6 MAC addresses 9 Modify

No. Description No. Description No. Description

1 Device Address 4 Gateway 7 DNS2

2 Device port 5 MAC addresses 8 Modify

3 Subnet Mask 6 DNS1 9 AutoObtain

3.1 IE Security Settings

3.2 Preview Image

Step 1: Log in.

Click 【Yes】Active control.

Step2: Installing OCX controls.

Click 【Refresh】 or log in again, you can preview images.

The proportion of video display switching

Start or stop recording

Open or close the listener

Image quality parameter setting:

Brightness, values 0-255 can be set

Contrast，values 0-255 can be set

Saturation，values 0-255 can be set

Select a preset number, click call the corresponding preset.

4.1 Network Parameter

4.1.1 Parameter--Network Configuration

4.1.2 Parameter--Service Configuration

FTP service settings

Port The port of the FTP server , the default port is 21

User name The user name of the FTP server

Password The password of the FTP server

PORT Active connection

PASV Passive connection

SMTP server settings

4.1.3 Network Parameter

said open PPPoE function.

4.1.4 Network Parameter

said open DDNS function.

said open UPNP function.

4.2 Media Settings

4.2.1 Media Settings→Video Parameter

Video settings interface information:

4.2.2 Media Settings

4.2.3 Media Settings→Video Mask

masking area, said open video cover function.

4.2.4 Media Settings→More Settings

OSD Parameters settings

choose whether to enable, said open, said not open.

4.3 PTZ Settings