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    MOD - Check List

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    Refinaldi Tanjung
    This document is a manager's report from the Harper Wahid Hasyim Hotel Medan. It includes checks of various areas of the hotel including front office, housekeeping, kitchen, restaurant, guest floors, and public areas. For each area, the manager rates different aspects as good or poor and leaves comments. It aims to document the conditions and customer experience across the hotel to identify any issues that need to be addressed.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd

    MOD - Check List

    Uploaded by

    Refinaldi Tanjung
    64 views2 pages
    This document is a manager's report from the Harper Wahid Hasyim Hotel Medan. It includes checks of various areas of the hotel including front office, housekeeping, kitchen, restaurant, guest floors, and public areas. For each area, the manager rates different aspects as good or poor and leaves comments. It aims to document the conditions and customer experience across the hotel to identify any issues that need to be addressed.

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    mod check list

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    This document is a manager's report from the Harper Wahid Hasyim Hotel Medan. It includes checks of various areas of the hotel including front office, housekeeping, kitchen, restaurant, guest floors, and public areas. For each area, the manager rates different aspects as good or poor and leaves comments. It aims to document the conditions and customer experience across the hotel to identify any issues that need to be addressed.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    64 views2 pages

    MOD - Check List

    Uploaded by

    Refinaldi Tanjung
    This document is a manager's report from the Harper Wahid Hasyim Hotel Medan. It includes checks of various areas of the hotel including front office, housekeeping, kitchen, restaurant, guest floors, and public areas. For each area, the manager rates different aspects as good or poor and leaves comments. It aims to document the conditions and customer experience across the hotel to identify any issues that need to be addressed.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 2

    Harper Wahid Hasyim Hotel Medan Confidential Document

    Manager on Duty - REPORT

    Name:

    Date : ................/................/................... Time from ........................To .........................

    ARR: IDR ........................................... Occupancy : .............................%

    MANAGERS / SUPERVISORS ON DUTY – check name tags


    Front Office Kitchen
    Housekeeping Engineering
    Restaurant Security

    VIP WELCOME
    Name Room Time Comments

    WALK AWAY
    MAIN ENTRANCE & DRIVEWAY Good Poor Comments
    Appearance
    Lighting: canopy /garden
    Cleanliness

    GUEST PARKING Good Poor Comments


    Appearance
    Lighting
    Cleanliness

    RECEPTION LOBBY Good Poor Comments


    Appearance, Lighting & AC
    Staff Grooming & welcoming
    Music On and Volume ok
    Cleanliness - Guest Lift
    Cleanliness – General

    Public toilet Good Poor Comments


    Lobby Male
    Appearance - Lighting
    Lobby Female
    Appearance - Lighting

    STAFF CANTEEN - Basement Good Poor Comments


    Appearance
    Lighting
    Cleanliness
    Quality of Food

    MEETINGS & EVENTS Good Poor Comments


    Appearance of Venues
    Lighting, AC & Curtains
    Cleanliness

    Page 1 of 2
    Harper Wahid Hasyim Hotel Medan Confidential Document
    Restaurant Good Poor Comme nts
    Appearance & Lighting
    AC & Music
    Cleanliness
    Staff Grooming & welcoming

    KITCHEN – Basement & Lobby Good Poor Comments


    Appearance & Lighting
    Fridge & Items cleanliness
    Cleanliness Kitchen &
    Stewarding

    GUEST FLOORS CORRIDOR 15 th 12 th 11th 10 th


    Lights & AC
    Carpets
    Fire door close & signage ON
    Fire Extinguishers
    Trays & Trolleys

    GUEST FLOORS CORRIDOR 9 th 8 th 7th 6 th


    Lights & AC
    Carpets & Sofa / chairs
    Fire door close & signage ON
    Fire Extinguishers
    Trays & Trolleys

    GENERAL COMMENTS ( complaints or positive comments, welcoming suite and junior suite )
    -

    -
    Made by : Signature :

    Page 2 of 2

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