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    XLRI Project (Individual Student Assignment) : How To Design Deliver The New Work Ecosystem Design

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    H18008
    The document provides details on an assignment for an individual student to write a 5-8 page memo to the CEO of T2T Company, Sonja, regarding investments, programs, and governance needed to implement an advanced work automation program across all frontline operations. The memo should include recommendations on designing and delivering a new work ecosystem, needed job structures, critical people investment projects like training and performance management, and how to build leadership support. It should also address stakeholder participation from employees, customers, and line leaders. The hard copy of the memo is due on October 8th.

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    XLRI Project (Individual Student Assignment) : How To Design Deliver The New Work Ecosystem Design

    Uploaded by

    H18008
    219 views6 pages
    The document provides details on an assignment for an individual student to write a 5-8 page memo to the CEO of T2T Company, Sonja, regarding investments, programs, and governance needed to implement an advanced work automation program across all frontline operations. The memo should include recommendations on designing and delivering a new work ecosystem, needed job structures, critical people investment projects like training and performance management, and how to build leadership support. It should also address stakeholder participation from employees, customers, and line leaders. The hard copy of the memo is due on October 8th.

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    XLRI Project

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    The document provides details on an assignment for an individual student to write a 5-8 page memo to the CEO of T2T Company, Sonja, regarding investments, programs, and governance needed to implement an advanced work automation program across all frontline operations. The memo should include recommendations on designing and delivering a new work ecosystem, needed job structures, critical people investment projects like training and performance management, and how to build leadership support. It should also address stakeholder participation from employees, customers, and line leaders. The hard copy of the memo is due on October 8th.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    219 views6 pages

    XLRI Project (Individual Student Assignment) : How To Design Deliver The New Work Ecosystem Design

    Uploaded by

    H18008
    The document provides details on an assignment for an individual student to write a 5-8 page memo to the CEO of T2T Company, Sonja, regarding investments, programs, and governance needed to implement an advanced work automation program across all frontline operations. The memo should include recommendations on designing and delivering a new work ecosystem, needed job structures, critical people investment projects like training and performance management, and how to build leadership support. It should also address stakeholder participation from employees, customers, and line leaders. The hard copy of the memo is due on October 8th.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 6

    XLRI Project

    (Individual student assignment)


    “Management Memo” – individual student assignment. Students can
    earn up to 8 points toward final grade ( part of overall 30 points
    possible in the BOD Project). Here is the assignment:

    Sonja, CEO T2T Company, needs a 5-8 page memo from you regarding
    the HRM Investments, Programs, and People Management Governance
    Infrastructure needed to implement across all T2T frontline/work
    center operations an “Industry Best” Advanced Work Automation
    (AWA) Program. She is keen to hear your professional opinion as a
    global business leader on how to design and deliver the new work
    ecosystem design, create the needed job structures, build the critical
    Investment in People Projects (eg. staffing, training, performance
    coaching/management, industrial relations, communications, and
    rewards), and “muscle build” the leadership needed to achieve the
    AWA Program. She and the SMCG are convinced the financial and
    commercial success of “One T2T” can’t be reached without the
    successful adoption of this AWA Program.

    She is confident you will propose a globally consistent and locally


    effective set of recommendations which address the complicated maze
    of cross cultural and cross business unit operational and organizational
    “variables and dysfunctionalities” in the T2T Company. She also wants
    advice on how to assure proper participation by internal and external
    stakeholders ( keen focus on customer views, employee participation
    and line leader “ownership”). Hard copy of your memo is due to her (in
    class) 10/8. Sonja is eager to get started!!
    Reasons why Work Automation is required in T2T:

    We want to integrate all the Business Units of T2T but for that we need to bring in a unified
    common system integrating all the HRM processes along with reducing the cost that our
    organization is currently recurring. In the HQ itself, the number of staff personnel, levels, work
    processes and costs haven’t been reviewed in past 15 years. First thing required to integrate an
    organization is to know its current status which can be stored globally and where to cut cost
    can be known once this data is available to us. Secondly, Work automation will help us drive the
    Human resource function financially effective. The HQ staff currently is very labor intensive and
    hence we desperately need to invest in technology since no investment has been made on
    same since past 10 years and the yearly pace with which industries are adopting automation is
    14.37 % indicating us the number of times we are lagging behind those companies for not
    implementing it since past decade. Also our HRM processes like strategy formulation, resource
    planning and goal setting are currently being done at Business Unit level which leads to
    incoherence in the Global strategy and local strategy hence decline in the growth of the
    company.

    Benefits of Advance work automation:

    1. Time Saving:
    2. Accurate:
    3. Cost Effective:
    4. Efficient:
    5. Consistent:
    HRM Investments:

    Programs:

    People Management Governance Infrastructure:


    How to design:

    Deliver the new work ecosystem design:

    Needed job structures: Revamping IT department would be required to implement work


    automation in the company. The percentage of staff in IT currently is less thn 25% in a

    Leadership support required:


    Staffing
    Training
    Performance Management
    Industrial Relations
    Communication
    Rewards
    Assure: proper participation by internal and external stakeholders:

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