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    Sharlene Jordan

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    Deepti Dutt
    Sharlene Jordan is a data analyst and SAS programmer with over 15 years of experience. She has expertise in SAS programming, data analysis, and report automation. Her most recent roles included serving as a data analyst at Advanta Corporation, where she provided data mapping, validation and documentation. She is now seeking a new role utilizing her strong skills in SAS, data analysis, and reporting.

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    Sharlene Jordan

    Uploaded by

    Deepti Dutt
    86 views5 pages
    Sharlene Jordan is a data analyst and SAS programmer with over 15 years of experience. She has expertise in SAS programming, data analysis, and report automation. Her most recent roles included serving as a data analyst at Advanta Corporation, where she provided data mapping, validation and documentation. She is now seeking a new role utilizing her strong skills in SAS, data analysis, and reporting.

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    Sharlene Jordan is a data analyst and SAS programmer with over 15 years of experience. She has expertise in SAS programming, data analysis, and report automation. Her most recent roles included serving as a data analyst at Advanta Corporation, where she provided data mapping, validation and documentation. She is now seeking a new role utilizing her strong skills in SAS, data analysis, and reporting.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    86 views5 pages

    Sharlene Jordan

    Uploaded by

    Deepti Dutt
    Sharlene Jordan is a data analyst and SAS programmer with over 15 years of experience. She has expertise in SAS programming, data analysis, and report automation. Her most recent roles included serving as a data analyst at Advanta Corporation, where she provided data mapping, validation and documentation. She is now seeking a new role utilizing her strong skills in SAS, data analysis, and reporting.

    Copyright:

    Attribution Non-Commercial (BY-NC)
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 5

    Sharlene Jordan

    [email protected]

    81 North Clinton StreetDoylestown, PA 18901H: 215-348-4373

    Summary

    Motivated, experienced, and detail-oriented data analyst/SAS programmer


    enthusiastic to re-enter the workforce after raising a family. Areas of expertise
    include:

    7 years of SAS programming: reporting, report automation and application


    development in PC, UNIX and mainframe environments

    3 years of data analysis: data-related procedures analysis and documentation, data


    definition mapping and validation, cardholder processing, mathematical analysis

    Professional Experience

    Data Analyst II

    Advanta Corporation

    6/03 to 1/05Springhouse, PA

    Served as an advocate and liaison for the relational database user community
    providing data mapping, validation, and documentation, and communicating to the
    data users how cardholder processing changes would affect the data warehouse.

    Served as the technical expert for the operations group providing recommendations
    and assistance regarding various MIS topics such as data quality and
    communication procedures.

    Supported the operations department with adhoc reporting and automated reports
    to be managed by junior SAS programmers.

    •
    Collaborated with an application developer to automate an integral cross-
    departmental report using advanced SAS error-handling techniques.

    Regularly assisted others with SAS queries, system set-up and error resolution.

    Analyzed and co-created procedures for new data requests.

    Collected and managed a database of department reports.

    SAS Programming Consultant

    Fleet Credit Card Services

    9/99 to 11/00Horsham, PA

    Created reports, MS Excel spreadsheets and MS Access databases from multiple


    tables in Oracle relational databases, flat files, and production SAS datasets using
    PC and UNIX SAS and SQL PLUS.

    Automated SAS code using the SAS macro language so that novice SAS users could
    run the programs as production jobs.

    Assisted users with SAS questions and occasionally with general PC, system, and
    database questions.

    Created an MS Access database for the group to use for reporting and conducted a
    small training class on how to use it.

    SAS Programming Consultant

    First USA Bank

    10/98 to 9/99Wilmington, DE

    •
    Created, maintained, and enhanced SAS code used to implement long and short
    -term cardholder reprice policies affecting as many as 38 million accounts.

    Applied reprice policy initiatives via mass FDR non-monetary transaction


    submissions and verified on the account level that they were successfully
    implemented.

    Used UNIX and PC SAS/SQL and SQL Plus in an HP/UNIX environment to retrieve,
    combine and manipulate data from multiple tables in Oracle relational databases,
    text files and MS Excel files.

    SAS Programming Consultant

    GE Capital Mortgage

    10/97 to 10/98Cherry Hill, NJ

    Responsible for updating and maintaining marketing data from various sources that
    existed as part of a departmental UNIX SAS data warehouse.

    Resolved data quality issues with internal and external data suppliers.

    Created adhoc and standard marketing reports with marketing and external
    mortgage data using PC Base SAS and SAS/SQL.

    Used the SAS Macro language to create source code files in a departmental PC
    SAS/AF database query application that were used to incorporate user-selected
    report specifications into standard marketing reports.

    Researched and implemented database expansion initiatives to meet changing


    marketing needs.

    •
    Modified existing SAS Frame objects and SAS/SCL code files to expedite the addition
    of a new marketing report to the application’s menu system.

    SAS Programming Consultant

    MCI Telecommunications

    4/97 to 8/97Atlanta, GA

    Utilized SAS and JCL programming in a TSO mainframe environment to support


    various analytical groups with call traffic reports and data files on a scheduled and
    adhoc basis.

    Informed downstream data users of data availability and file updating issues that
    may have affected their reporting.

    Credit Policy Analyst

    Advanta Corporation

    10/95 to 4/97Horsham, PA

    Used PC SAS and SAS/SQL programming to perform analyses on competing account


    management strategies with data from multiple tables in Oracle and Sybase
    relational databases in a UNIX environment.

    Created SAS reports for senior management relating to credit account


    management.

    Investigated credit card authorizations and credit line changes that did not reflect
    company policies.

    Implemented company-wide credit policies into the cardholder processing Adaptive


    Control System (ACS).

    Responsible for documentation of changes made to ACS.


    Strategy Analyst

    Rosenbluth Travel Services

    3/94 - 10/95Philadelphia, PA

    Created mathematical models using linear programming and statistics to analyze


    long-term air travel costs of large corporations.

    Served as a consultant to corporate travel managers for airline contract


    negotiations.

    Created MS Excel macros with user-interfacing and conditional logic procedures to


    automate model creation.

    Assisted in client presentations as a technical expert.

    Education and Training

    THE PENNSYLVANIA STATE UNIVERSITY, University Park, PA 8/88 to 12/92

    B.S. in Quantitative Business Analysis

    - Major G.P.A. 3.5, Dean’s List

    Training

    : SAS Programming, Decision Analysis Concepts and Techniques I, Adaptive


    Control System, Product Control File, Visual Basic

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