ViewPower User Manual
ViewPower User Manual
ViewPower User Manual
User Manual
1.1. Introduction
ViewPower is UPS management software which is perfect for home users and
enterprises. It can monitor and manage from one to multiple UPSs in a networked
environment, either LAN or INTERNET. It can not only prevent data loss from power
outage and safely shutdown systems, but also store programming data and scheduled
shutdown UPSs.
1.2. Structure
ViewPower includes ViewPower service, GUI (user interface) and ViewPower icon.
ViewPower service is the core of ViewPower software. It’s a system program running in
the back end. It will communicate with UPS, record event, notify users with events, and
GUI is operated in Browser and communicated with back-end program. Users can
monitor UPSs for real-time status, information and modify UPS setting parameters via
GUI.
ViewPower icon is managing tool for ViewPower software. When ViewPower is activated,
there is an orange plug icon located in taskbar. It also will display pop-up dialog for
1.3. Applications
Remote monitor and manage other UPSs via INTERNET from remote PC (with
software installed)
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1.4. Features
Allows control and monitoring of multiple UPSs via LAN and INTERNET
Real-time dynamic graphs of UPS data (voltage, frequency, load level, battery
capacity)
Safely OS shutdown and protection from data loss during power failure
Scheduled UPS on/off, battery test, programmable outlet control, and audible
alarm control
More than 16-bit colors and 800 x 600 or above resolution display is
recommended
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Linux Mint 14.x (32-bit & x64-bit)
Linux Fedora 5
Step 1 Insert the software CD into CD ROM. Will display the installation menu, or you
diagram 2-1.
Diagram 2-1
Step 2 PC will show the following screen as Diagram 2-2. Then Click “install” button to
Diagram 2-2
Step 1 After clicking install, it will display the installation in process. Refer to the
diagram 2-3.
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Diagram 2-3
Diagram 2-4
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Diagram 2-5
Step 4 Click “Choose” button to change the default folder. After choosing the installed
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Diagram 2-6
Step 5 Choose the shortcut folder and click “Next” button. Refer to the following
diagram 2-7.
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Diagram 2-7
Step 6 It will display the software summary before installation. Click “Install” button to
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Diagram 2-8
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Diagram 2-9
Note: Before uninstall software, you must stop all software programs first and then log
Please choose Start >> All Programs >> ViewPower >> Uninstall. Then follow the
The Installer will leave a shortcut icon on your desktop. Simply click the shortcut. Then
it will start the software and display an orange plug icon located in taskbar. To launch the
GUI, double click the plug icon or choose “Open Monitor” by clicking right button of the
Or, use the Start Menu method; Start >> All Programs >> ViewPower >> ViewPower
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Shortcut icon ViewPower icon
this time, users can remote monitor the UPS through web browser even though users
If service application can not be registered successfully when starting up service tray
If it’s successfully, this software will be activated from service mode. If not, this
software will be activated as monitoring mode. Users can identify the application mode
3.3. Configuration
3.3.1. Port Modification
If port conflict occurs, you may modify value of tray port. The default setting for tray
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Web Service port: 15178
You may modify the value of tray port to any number between 0 to 65536. If value entry
is used, the system will remind users to enter another number again.
NOTE1: Please do NOT modify port value unless port conflict occurs. This modification
will affect remote monitoring website. For example, if changing web service port to
http://xxx.xxx.xxx.xxx:15177/ViewPower
NOTE2:To avoid possible conflicts, please do NOT enter value with less than 4 digits.
Refer to section B in Diagram 3-1 for the detailed configuration of ViewPower start and
exit setting:
Refer to section C in Diagram 3-1 for the detailed configuration for online
upgrade:
Specify the URL for update files: This is the directory to online update
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1. Select “Apply the proxy configuration”;
Connection test: Click this button to test if all configurations are set up well.
Diagram 3-1
Click “Apply” button to save all changes in Configuration page. Click “Cancel” to stop the
change.
Online Update:
Click “Online Update” to search the latest software version. If there is new
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Diagram 3-2
Manually Update:
Diagram 3-3
2.Click “Browse” to choose file directory. And then click “Upgrade” to upgrade
Diagram 3-4
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3.5. Debug Mode
If debug mode is activated, the software will record process of UPS searching
and communication result into log so that it can be analyzed when
communication failure occurs.
Start: Click “Start” to activate debug mode. Refer to Diagram 3-5. Click
“Stop” to stop recording. Refer to Diagram 3-6.
Diagram 3-5
Diagram 3-6
Logs: Click “Logs” to check the log records. Refer to Diagram 3-7.
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Diagram 3-7
Users can check message board for event list. Refer to Diagram 3-8:
Diagram 3-8
3.8. Exit
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4. ViewPower GUI Interface
Diagram 4-1
A. Function Menu offers complete tool-set for navigating and setting the GUI.
E. Main Window contains information and/or controls that change with each function
4.1. Refresh
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Diagram 4-2
Step 1 Click the UPS Searching icon to search UPS devices in LAN or INTERNET.
Diagram 4-3
Auto LAN search: Select the web segment from ComboBox, and then click
the “Search” button as required.
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Manual Internet search:
1. Precise search: Enter designated IP address, and then click the “Search”
2. Related search: Enter IP address ranging, and then click “Search” button to
LAN means connected PCs and UPS devices in local area network
INTERNET means connected PCs and UPS devices in wide area network
NOTE: The definition of LAN and INTERNET depends on the local PC location.
Select one UPS from UPS navigation and it will display complete UPS information in
UPS rated information includes rated VA, rated output voltage, rated output
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Diagram 4-4
NOTE: This display screen may be different for different types of UPS.
If you want to control and set up the remote UPS, you must log in as an administrator.
Method one: Double click any UPS from LAN or INTERNET and it will pop up a
message window to confirm the monitoring action. Refer to below diagram 4-5.
Diagram 4-5
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Select “Yes” and it will open another new window to display remote UPS
Diagram 4-6
NOTE: This display screen may be different for different types of UPS.
Method 2: Open browser and enter the remote PC IP address and 15178. For
4-7
Diagram 4-7
It’s password configuration for administrator only. Before operating and configuring the
software, please login first and modify the password. The default password is
“administrator” at first log in. Users can only browse UPS status and information as
Guest status without login as an Administrator. Guest can NOT control or executive any
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setting.
Diagram 5-1
Step 2 Enter old password, new password, and retype new password in confirm
for administrator.
NOTE1: Simply click “Login” button on the top right corner to log in the software.
It’s for entering SMS receiver list. In the event of an alarm condition occurring, a
message about UPS status will be sent to the specified users via mobile phone. For the
event receiving list, please configure in “Event Action” column (refer to section 5-1-4).
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Diagram 5-2
Step 3 Enter mobile phone numbers in “Phone no.” column and click “Add” button to
add phone no. in Receivers List. To delete numbers, simply select phone no.
Step 4 Click “Apply” button to save all changes. The “Test” button can be used to send
test SMS to confirm the correct operation. If all parameters are set up correctly,
system will send a test message to all receivers and pop up a successful
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Diagram 5-3
Diagram 5-4
NOTE: It’s required to plug-in GSM Modem if sending SMS to mobile phone.
This feature enables the configuration to send alarm mail by SMTP server. For the event
receiving list, please configure in “Event Action” column (refer to section 5.1.4).
To use this function, the e-mail service must be correctly configured in the computer. All
values in this function page are default empty. This action can’t be executed without the
SMTP information, e-mail account and password. Besides, the sender account should be
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allowed for SMTP/POP3 forwarding.
Diagram 5-5
Step 2 Enter SMTP server, SMTP port, Send from E-mail address, User name and
verify.
NOTE: If using Exchange Server for mailbox system, it’s required to configure
Step 3 Enter correct e-mail accounts in E-mail column. Then, click “Add” to add into
receivers list. To delete e-mail account, simply select accounts from Receivers
Step 4 Click “Apply” to save all changes. The “Test” button can be used to send a test
e-mail to all receivers to confirm correct operation. When the test e-mails are
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5.1.4. Event Action Configuration
It’s to configure response actions for UPS events. Software provides six response
1. Event record: It will record event to data log in software after events occur.
2. Computer alarm: Computer will beep to remind users after events occur. This
3. Warning dialog (local): It will pop up a message dialog around the software
orange plug icon in taskbar after events occur. This function is default selected.
4. Broadcast: It will send the event message to all PCs with software installed in
LAN network.
5. SMS: It will send the event message to specific mobile phone numbers after
events occur.
6. E-mail: It will send the event e-mail to assigned e-mail accounts after events
occur.
Step 1 Select ViewPower Configuration >> Event Action. Refer to Diagram 5-6.
Diagram 5-6
NOTE: The displayed event list may be different for different types of UPSs.
Step 2 Select a specific event from “Event List” and then action method page will be
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active on the right-hand column.
NOTE1: When editing receiver list in SMS or e-mail columns, it’s necessary to
refresh the event action page to reload the updated receiver list.
2. It’s only able to send the message to the PCs in LAN found in UPS Navigation.
5.1.5. Wake-on-LAN
It will manage the list for wake on LAN and test the function.
After adding MAC address of remote PCs into MAC list, it will allow remote control the
PCs. However, it’s also required to have hardware support for remote PCs to implement
this function.
Diagram 5-7
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Step 2 Add: Enter MAC address and click “Add” button to add in MAC List.
Test: Select one from list and click “Test” button. Then, it will execute
Wake-on-LAN test.
To real-time monitor UPS device, the software will scan each com. port anytime. In this
way, it will occupy com. port. This function will release some com. ports which not
connect to UPS devices. To avoid any improper operation, in-used com. ports will
display in disabled grey icons. Users can select “Enable” or “Disable” to control whether
to scan com. port or not. If it’s allowed to scan, it will be listed in screen. Then, users can
select “Allow scanned” or “forbid scanned” to re-scan or release com. ports based on
their requirements.
Step 1: Select ViewPower configuration>>Com. port plug and play setting. Refer to
Diagram 5-8.
Diagram 5-8
Step 3: Click “Forbid scanned” to stop scanning on this com. port. Click “Allow scanned”
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5.1.7. Log Setting
Users can set up Record Interval, The max. number of logs for historical data and The
Record interval: indicated how long to record data. The setting range for “Record
internal” is 30~600 seconds. It will effect history data displayed under View –> History.
The max. number of logs for historical data: indicated how many data logs will be saved
in history. The setting range is 100000~100000000. It will effect displayed data under
The max. number of logs for history events: indicated how many event logs will be
saved in history. The setting rang is 100000~100000000. It will effect displayed data
Diagram 5-9
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Refer to Diagram 5-10.
Diagram 5-10
NOTE: Some UPS models are requested to have password control in unit.
Therefore, real-time control will be only available when the ModBus password
Selectable baud rates are 1200, 2400, 4800, 9600 and 19200. The default
setting is 4800.
Supported parity is ODD parity, even parity and NONE. The default setting is
NONE.
NOTE: This function is only available for the UPS with ModBus communication port.
It’s shutdown setting for local PC which is directly connected to monitored UPS with
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communication port. This configuration enables system shutdown of local PC or to
Step 1 Select UPS Setting >> Local Shutdown or click shortcut icon . Refer to
Diagram 5-11.
Diagram 5-11
Step 2 Select shutdown conditions and power-off options, set delay time to shutdown
system.
Step 3 Enter time for pop-up dialog before shutdown and warning interval in Warning
Conditions:
When the UPS is running from battery, shut down local system after xx min xx
sec: When clicking the checkbox, local PC will start to shut down after monitored
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UPS works on battery mode for xx min xx sec time. The maximum setting
Also shut down UPS after shutting down the local system: When clicking this
checkbox, monitored UPS will shut down after local system shuts down. The UPS
shutdown time will be later than system complete shutdown time. The default
setting is clicked. But users can choose to shut down the system without
When UPS battery is running low, shut down the local system immediately:
When clicking this checkbox, local PC will shut down when monitored UPS
1. UPS shut down based on UPS model: Only >3KVA standard UPS model will
automatically shut down. However, long-run models and UPSs with above
3. UPS is still on: UPS will remain on until battery is running out.
command from designated remote PCs. Please enter IP address of remote PCs
sleep: When clicking this checkbox, the local system will shut down or go to
sleep before monitored UPS is scheduled to power off. The default setting is
clicked. Please also refer to section 5.3.2. Schedule On/Off for UPS scheduled
shutdown setting.
Shutdown: When clicking the checkbox, the selected system will shut down.
Go to sleep: When clicking the checkbox, selected system will suspend the
Time to wait before shutting down the local system: Enter the waiting time to
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shut down the operating system. The value range is from 1 to 99 minutes.
File to execute when shutting down: Enter the path of execute file.
Maximum file execute time: Enter the waiting time to execute file.
Pop-up dialog before shutdown: Timer setting for pop-up warning dialog
displayed in local PC. Local PC will pop up a warning dialog before system
Warn me again every x sec.: Reminding dialog interval setting. This setting is
also applied for UPS shutdown because of power failure. The range is from 1 to
999 seconds.
This configuration is to remote shut down specific PCs which are powered by monitored
UPS.
Step 1 Select UPS Setting >> Remote Shutdown. Refer to Diagram 5-12.
Diagram 5-12
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NOTE: Click “Default” button to recover the default setting.
Conditions:
When the UPS is running from battery, shut down the remote systems after xx
min xx sec: When clicking the checkbox, remote systems which are powered by
monitored UPS will shut down after monitored UPS running on battery mode for
xx min xx sec. The maximum setting number for minutes is 999, and for
seconds is 59.
Immediately shut down the following remote systems when the battery is
running low: When clicking the checkbox, remote systems which are powered
by monitored UPS will shut down when monitored UPS is at low battery level.
Some UPS functions can be set and changed via software. Parameter setting includes
backup time setting for P1, battery number setting, voltage and frequency range
setting for bypass mode, and voltage range setting for ECO mode.
Step 1 Select UPS Setting >> Parameter Setting. Refer to Diagram 5-13.
Diagram 5-13
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Step 2 Select the functions by clicking “Enable” or “Disable” button. Or change the
number column.
Step 3 Click “Apply” button to save the settings. Each function setting is saved by
NOTE1: Any functions which are not supported by UPS will not be able to access.
Alarm at bypass mode: If enabled, UPS alarms when it’s working at bypass
Alarm at battery mode: If disabled, UPS will not alarm when it’s working at
Auto reboot: If enabled, UPS will auto restart when AC is recovering. Vice versa.
Bypass when UPS is off: If enabled, AC power will directly provide power to
Converter mode: If enabled, the UPS will operate in converter mode. Vice versa.
ECO mode: If enabled, the UPS will operate in ECO mode when input voltage is
Advanced ECO mode: If enabled, the UPS will operate in advanced ECO mode
Green power function: If enabled, the UPS will cut off if detecting no load
Cold start: If disabled, the UPS can be turned on only when AC is normally
Bypass not allowed: If enabled, the UPS will not transfer to bypass mode under
any conditions. If disabled, the UPS will be allowed to transfer to bypass mode
accordance with the condition of battery and load on battery mode to protect
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Site fault detection: If enabled, the monitored UPS will beep when the input
running at battery mode, it will cut off P1 outlets after backup setting time arrive.
If disabled, UPS will provide continuous power to P1 outlets until the battery is
running out.
Limited runtime on battery mode: If enabled, users can set limited backup time
Voltage and frequency range for bypass mode: Set acceptable voltage and
Maximum and minimum voltage: When UPS is on bypass mode and input
input frequency is out of setting range, UPS will enter battery mode.
Voltage range for ECO mode: Set acceptable voltage range for ECO mode.
Users can enter UPS purchasing date, battery purchasing date, UPS warranty time,
Step 1 Select UPS Setting >> Purchasing Information. Refer to Diagram 5-14.
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Diagram 5-14
5.3. Control
5.3.1. Real-time Control
Step 1 Select Control >> Real-time Control or click shortcut icon . Refer to Diagram
5-15.
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Diagram 5-15
Step 2 Choose real-time control function by clicking “Start” button on each function
section.
Alarm control: Click “On” to turn on the UPS alarm and “Off” to turn off the UPS
alarm immediately.
Turn UPS On/Off: Click “On” to turn on the UPS and “Off” to turn off the UPS
immediately.
selected, please also enter the test duration. Simply clicking “Start” button from
Outlet Control: It will cut off P1 outlets when setting time arrives. When
entering 0 in timer column and click “Start” button, it will cut off outlets
Scheduled UPS on/off can be executed once, daily, weekly. In “Scheduled On/Off
Setting”, users can set up UPS on/off timer. It is recommended to set only one action in
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the same time. If multiple actions have been set at the same time, some of these
actions may be ignored. Any actions which are not supported by the UPS will be ignored.
NOTE: Be sure to click checkbox of “shutdown trigger” in section 5.2.1 Local shutdown.
Diagram 5-16
Daily schedule – Power-off time should be earlier than power-on time. It is only
applied to set power-on and power-off time within the same day.
Weekly schedule –Power-off time should be earlier than power-on time. It is only
applied to set power-on and power-off time within the same week.
Step 3: Click “Add” to add task. If task is successfully set, it will display on the task
table on the left-hand side. Select specific task and click “Delete” button to delete the
task.
Scheduled battery self-test can be executed once, daily, weekly, or monthly. In the
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window of “Scheduled Battery Self-Test Setting”, users can choose time parameters. It
is recommended to set only one action in the same time. If multiple actions have been
set at the same time, some of these actions may be ignored. Any actions which are not
Diagram 5-17
Deep test: This test will let battery discharge until it’s in low battery level.
Step 3 Click “Add” to add task. If task is successfully set, it will display on the task
table on the left-hand side. Select specific task and click “Delete” button to delete
the task.
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5.4. View
5.4.1. Status
In the Power Flow window, it’s shown the internal dynamic working scheme of the UPS.
Green/black flow means OK and working. Grey bar means that the object is present but
not in use at the moment. There are four information blocks to display details for input,
Output information includes output voltage, output frequency, load level, and
output current.
Select View >> Status >> Power Flow or click shortcut icon . Refer to Diagram
5-18.
Diagram5-18
NOTE: This screen may be different for different types of UPSs.
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(ii) UPS Info
Select View >> Status >> UPS Info. Refer to Diagram 5-19.
Diagram 5-19
NOTE: This screen may be different for different types of UPSs.
In the UPS Info window, it’s shown detailed UPS real-time information.
(iii) Diagram
In the Diagram window, it’s shown real-time monitored UPS data including voltage,
Step 1 Select View >> Status >> Diagram. Refer to Diagram 5-20.
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Diagram 5-20
NOTE: This screen may be different for different types of UPSs.
Load level monitoring shows any change for connected load level
Battery capacity monitoring shows any change for connected battery capacity.
UPS temp. Monitoring shows any temperature change for monitored UPS.
Step 3 Time interval setting, It displays real-time data changes in certain interval. To
change time interval in X-axis of diagram, simply click up-down arrows and
then click “Refresh” icon to get the updated diagram with new setting interval.
5.4.2. History
In the Event Log window, it’s shown all history events. Users can analyze the history
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data and improve the current electricity environment according to history data.
Step 1 Select View >> History >> Event Log. Refer to Diagram 5-21.
Diagram 5-21
Step 2 Select UPS from com. port list. Users still can retrieve old data saved in the
Step 3 Select time period by clicking calendar icon. Then click “Browse” button to get
“Delete/Delete All”: To delete specific event, simply select that event and
then click “Delete” button. Or click “Delete All” button to delete all history
“Export”: Click “Export” button to save listed table to local PC in .CSV file.
It will list down and provide all event statistics for UPSs with software installed based on
time period A and time period B, and the change percentage [= 100*(B/A – 1)%].
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NOTE: Event types include UPS internal event, bypass event, battery event, software
event, load event, input event, parallel system event and communication event.
Step 1 Select View >> History >> Event Statistics. Or click shortcut icon . Refer to
Diagram 5-22.
Diagram 5-22
Step 2 Select UPS from com. port list. Users still can retrieve old data saved in the
Step 3 Select two periods from clicking “calendar” icon. Then click “Browse” button.
The result statistics will be listed in below table according to event types. Refer
to Diagram 5-23.
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Diagram 5-23
(iii) Data
In the window of Data, it shows UPS power data in figures during selected period time.
Step 1 Select View >> History >> Data. Refer to Diagram 5-24.
Diagram 5-24
Step 2 Select UPS from com. port list. Users still can retrieve old data saved in the
Step 3 Select the starting time and ending time by clicking calendar icon. Then click
“Delete”: Select specific data and click “Delete” button to delete the record.
“Delete All”: Click “Delete All” button to delete all records on the listed table.
“Export”: Click “Export” button to save listed table to local PC in .CSV file.
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(iv) Diagram
In the Diagram window, it shows UPS power data in diagram during selected period time.
UPS power data includes input voltage, output voltage, input frequency, output
Step 1 Select View >> History >> Diagram. Refer to Diagram 5-25.
Diagram 5-25
Step 2 Select UPS from com. port list. Users still can retrieve old data saved in the
Step 3 Select cycle and period time. Then click “Browse” button to get the diagram.
5.5. Format
Temperature Unit: There are two temperature units for selecting: Centigrade and
YYYY-MM-DD,YYYY/MM/DD,YYYY:MM:DD,MM-DD-YYYY,MM/DD/YYYY,MM:DD:YYYY,
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DD-MM-YYYY,DD/MM/YYYY,DD:MM:YYYY. Default setting is YYYY-MM-DD.
5.6. Language
√ Chinese(Simplified)
√ Chinese(Traditional)
√ English
√ German
√ Italian
√ Polish
√ Portuguese
√ Russian
√ Spanish
√ Ukrainian
√ French
√ Turkish
√ Czech
5.7. Help
About: Click “Help” menu and select “About” item. It represents the copyright
Help: Click “Help” menu and select “Online help” item. It will open the help
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Appendix A: Glossary
Remote PCs (systems): The remote PCs (systems) are physically powered by
UPS without communication port connection.
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