Shove2010 Beyond The ABC
Shove2010 Beyond The ABC
Shove2010 Beyond The ABC
doi:10.1068/a42282
Elizabeth Shove
Department of Sociology, Lancaster University, Lancaster LA1 4YT, England;
e-mail: [email protected]
Received 21 July 2009; in revised form 2 November 2009
Abstract. In this short and deliberately provocative paper I reflect on what seems to be a yawning gulf
between the potential contribution of the social sciences and the typically restricted models and
concepts of social change embedded in contemporary environmental policy in the UK, and in other
countries too. As well as making a strong case for going beyond what I refer to as the dominant
paradigm of `ABC'ö attitude, behaviour, and choiceöI discuss the attractions of this model, the
blind spots it creates, and the forms of governance it sustains. This exercise provides some insight
into why so much relevant social theory remains so marginalised, and helps identify opportunities for
making better use of existing intellectual resources.
Introduction
``Climate change is probably the greatest long-term challenge facing the human
race.''
Tony Blair (2006, page 4)
It is now widely agreed that the challenges of climate change are such that many
familiar ways of life and many of the patterns of consumption associated with them
are fundamentally unsustainable. If there is to be any effective response, new forms of
living, working, and playing will have to take hold across all sectors of society. Since
social change constitutes core business for the social sciences, one might expect these
disciplines to be taking centre stageögenerating lively popular and policy debate
about what such transformation might entail and how it might come about.
Over the last twenty years or so, academic social scientists of varied theoretical
persuasions and diverse disciplinary backgrounds have been busy with at least parts of
this agenda. During this period, `the environment' or, more recently, `climate change',
has generated recognisable strands of enquiry, some of which have become institution-
alised through journals, research funding, PhD student projects, and research networks
of every description. In short, there has been quite a lot of action since Howard
Newby's (1991) ``One world two cultures'' address to the British Sociological Associa-
tion in which he challenged the social sciences and sociology in particular to engage
with what had until then been a topic defined and dominated by the natural sciences.
For reasons that are themselves interesting, much of this subsequent action has
been coloured by prior disciplinary preoccupations. The resulting canvas of explicitly
environmental or climate-change-related research in geography and sociology is con-
sequently patchy, intellectual energy having been invested in some issues and strands of
social analysis at the expense of others. Whatever we think of these endeavours, or
of the much more extensive bodies of social thought on which they draw, it is clear that
they have had limited impact on important areas of contemporary climate change
policy, much of which revolves around a strikingly limited understanding of the social
world and how it changes.
In this paper I comment on the gulf not between natural and social science but this
time between climate-change policy and the potentially useful and influential resources
1274 E Shove
of a vast range of social theory that lies beyond the dominant paradigms of economics
and psychology. I begin by briefly reviewing a range of current policy-related reports and
the models of change they embody and reproduce. I suggest that framing the problem of
climate change as a problem of human behaviour marginalises and in many ways excludes
serious engagement with other possible analyses, including those grounded in social
theories of practice and transition. This prompts further discussion of the relationship
between theories of change and modes of governance, resulting in the proposition that
policyöas currently configuredöis incapable of moving beyond the ABCöthis being an
account of social change in which `A' stands for attitude, `B' for behaviour, and `C' for
choice. The popularity of the ABC framework is an indication of the extent to which
responsibility for responding to climate change is thought to lie with individuals whose
behavioural choices will make the difference. It is true that policy is in any case not of
a piece; that policy discourses evolve and circulate, and that the research community is
itself implicated in the reproduction and persistence of competing models of social
change. However, it also clear that the ABC is a political and not just a theoretical
position in that it obscures the extent to which governments sustain unsustainable
economic institutions and ways of life, and the extent to which they have a hand in
structuring options and possibilities. For these reasons and more, energetic and vigor-
ous efforts to promote alternative ways of thinking, or to make better use of the much
more extensive range of intellectual resources on offer in the social sciences, are likely to
fall on necessarily deaf policy ears.
In what is more an extended commentary than a paper as such, I raise basic
questions about the relation between social theory and policy and about the potential
for social scienceöbroadly definedöto make a much more extensive contribution to
the challenges of climate change, also more broadly defined.
variables (A) and contextual factors (C)'' (2000, page 415). In keeping with the notion
that behaviour is driven, Stern treats context as an external causal variable along with
others including habit, routine, and personal capability. While the `C' of context some-
times appears in policy documents, it usually does so in the guise of a barrier to
change: figuring as a causal variable in much the same role as that described by Stern.
But in policy, if not always in psychology, the concept of choice is absolutely central.
It is so in that it lies behind strategies of intervention (persuasion, pricing, advice)
which presume that environmental damage is a consequence of individual action and
that given better information or more appropriate incentives damaging individuals
could choose to act more responsibly and could choose to adopt `pro-environmental
behaviours'. `C', then, is ultimately for choice. The combination of A and B and C
generates a very clear agenda for effective policy, the conceptual and practical task of
which is to identify and affect the determinants of pro-environmental behaviour.
As represented in DEFRA's Framework, the extent to which people adopt pro-
environmental behaviours depends upon a mixture of positive `motivators' and negative
`barriers'. In the words of that report, the practical impact of common motivators like
``the feel good factor; social norm; individual benefits (eg health, financial outlay);
ease; being part of something'', is often compromised by equally common barriers,
including ``external constraints (infrastructure, cost, working patterns, demands on
time); habit; scepticism; disempowerment'' (2008, page 7).
For all the effort invested in plotting the prevalence of positive and negative factors,
the list of what is thought to be involved is surprisingly arbitrary. In the documents
cited above, pretty much anything can qualify as a driver or a barrier, and it is in any
case not always easy to tell which is whichöa point acknowledged in DEFRA's
conclusion that ``Lifestyle fit and self identity can be a potential motivator or barrier,
depending on where people are starting from'' (2008, page 7) and in Andrew Darnton's
observation that broader factors which appear as ``barriers to behaviours can also be
viewed as drivers to behaviours, if they are applied differently'' (2004, page 17).
Although one might expect the ambivalent status of barriers to be of real concern to
those seeking to specify causal relationships, the fact that it is not so is, I think, related
to the parallel capacity to characterise context as a catch-all variable. Stern's list of
contextual factors is extensive, including, in no apparent order:
``interpersonal influences (e.g., persuasion, modeling); community expectations;
advertising; government regulations; other legal and institutional factors (eg,
contract restrictions on occupants of rental housing); monetary incentives and
costs; the physical difficulty of specific actions; capabilities and constraints
provided by technology and the built environment (e.g., building design, availabil-
ity of bicycle paths, solar energy technology); the availability of public policies to
support behavior (e.g., curbside recycling programs); and various features of the
broad social, economic, and political context (e.g., the price of oil, the sensitivity
of government to public and interest group pressures, interest rates in financial
markets)'' (2000, page 417).
As this catalogue suggests, there is no obvious limit to the number of possible deter-
minants and no method of establishing their history, their dynamic qualities, their
interdependence or their precise role in promoting or preventing different behaviours.
As James Blake (1999) observes, this feature leaves policy makers free to focus selec-
tively on those barriers which are unrelated to the role or previous effects of policy
itself.
While the language of motivators and barriers is in keeping with the dominant
model of behavioural change, the more factors that are added to the plot the more
muddled the picture becomes. Many policy-related documents consequently make
1276 E Shove
ritual reference to the need for a `holistic' approach. As the authors of Changing
Behaviour Through Policy Making explain, ``we will only succeed in making the changes
we need if we adopt a new, comprehensive approach'' (DEFRA, 2005, page 2), a
sentiment which prompts calls to take note of ``the social and institutional context of
consumer action'' (Jackson, 2005, page v) and to develop methods capable of analysing
``the complex array of factors which influence our choices'' (Prendergast et al, 2008,
page 47).
For the casual reader, this invocation of complexity is theoretically bewildering: is
the intention to combine basically causal models of change with what sounds like a
systemic paradigm of emergent process? Is the view that ``Individual behaviours are
deeply embedded in social situations, institutional contexts and cultural norms'' com-
patible with the preceding statement that individual behaviour is ``determined by many
factors'' (DEFRA, 2005, page 1)? Likewise, how is it possible to square the conclusion
that ``Consumers often find themselves `locked in' to unsustainable behaviours by a
combination of habit, disincentives, social norms and cultural expectations'' (DEFRA,
2005, page 1) with a rhetoric of agency, aspiration, and choice such as that woven into
``I will if you will'' (Sustainable Consumption Round Table, 2006) öa report that is
especially confused in this respect?
On closer inspection, passing references to contextual factors and social norms
represent an attempt to handle, and in effect reabsorb, some of the problems that the
Attitude ^ Behaviour ^ Choice model itself generates, particularly within the policy
arena. Efforts to accommodate what is known as the `value ^ action' gap and to make
sense of the awkward topic of habit illustrate this process. Put very briefly, the value ^
action gap refers to the problem that people who espouse green values do not always
act in accordance with them (Blake, 1999). In commissioning research to address this
glitch, and to highlight the barriers involved, funders reproduce precisely that under-
standing of social change which has generated the problem in the first place: after all
the gap is only mystifying if we suppose that values do (or should) translate into action.
Much the same applies in relation to habit, this being something that tends to gum
up the otherwise smooth operation of incentive and response. For Nicholas Stern, an
economist, ``Individuals and firms behave habitually and in response to social customs
and expectations. This leads to `path dependency', which limits their responses to
policies designed to raise efficiency'' (Stern, 2006, page 381). Meanwhile, Paul Stern,
the psychologist, concludes that ``habit or routine is a distinct type of causal variable.
Behavior change often requires breaking old habits and becomes established by creat-
ing new ones'' (2000, page 417). For Stern, as for other psychologists, notions of habit
provide a means of importing concepts of context, positioning this as a driver of
behaviour in cases where volition and choice are evidently lacking. But if we take a
step back, the idea that habits drive behaviour is really very odd öimplying, as it does,
that habit is not itself behaviour but is, rather, some abstract factor bearing down upon
the behaviours it directs. Although odd, this interpretation is also necessary if core
understandings of behaviour as something which is so driven are to be preserved. For
both Sterns, the concept of habit helps explain situations that fall outside the familiar
run of ABC (with C as choice), and helps do so in terms that keep this model intact.
When faced with problems like the value ^ action gap, or with behaviours that do not
respond as normal, the tendency is to commission further studies in the same mould. This
results in a self-sustaining paradigm, along with an entire industry of research and advice
in which behaviour is consistently treated as something that is shaped by factorsösome-
times including social situation, history, or infrastructure. Some subtleties are no doubt
lost in the academic ^ policy translation but, at the level of overall theoretical orientation,
concepts of choice (central to economics) and driving factors (important in psychology)
Beyond the ABC: climate change policy and theories of social change 1277
The resulting field is not as homogenous as that which sustains the ABC, but it has
certain distinctive features that are more or less held in common. One is a recognition
that societal transformations ``not only involve new technological artefacts, but also
new markets, user practices, regulations, infrastructures and cultural meanings'' (Elzen
et al, 2004, page 1). For Elzen et al innovation is characterised by ongoing, not
necessarily equal, interaction between elements in a coevolving system. Compared
with the ABC framework, consumer behaviour is located within rather than outside
this system. Accordingly, it makes no sense at all to attribute behavioural change to a
cast of externalised factors: instead, the model is one in which institutions, infrastruc-
tures, and daily life interact. There is little or no reference to attitude or belief in any
of this literature, and where such reference is to be found, needs and desire are located
as outcomes of sociotechnical change, not as external drivers of it.
Second, present social arrangements are thought to shape the conditions of their
own future development. For authors such as Frans Berkhout et al (2004), under-
standing social change is in essence a process of characterising and analysing the
emergent qualities and characteristics of different types of sociotechnical configura-
tions. In the present context the crucial point is that history matters, generating
pockets of stability and pathways of innovation and effectively shaping behaviour in
ways that figure not at all, or not at all explicitly, in the ABC.
Third, systems of provision, whether of food, water, or energy, are assumed to
constitute more than the context in which consumer choices are made. Critically,
certain forms of demand are unavoidably inscribed, for example, in the design and
operation of electricity and water infrastructures and in the architecture of the home
itself (Moss, 2000; van Vliet et al, 2005).
A fourth theme builds upon William Abernathy and Kim Clark's (1985) suggestion
that radical innovations are those which redefine the rules of the game; which render
previously important forms of competence redundant; and which reconfigure interpre-
tations of value and significance. By implication, effective responses to climate change
entail parallel processes of decay and the radical unmaking of unsustainability (Geels,
2008; Shove and Pantzar, 2006).
This way of thinking suggests that transitions toward sustainability do not depend
on policy makers persuading individuals to make sacrifices, specified with reference to
taken-for-granted benchmarks of normal nonsacrifice; or on increasing the efficiency
with which current standards are met. Instead, relevant societal innovation is that in
which contemporary rules of the game are eroded; in which the status quo is called
into question; and in which more sustainable regimes of technologies, routines, forms
of know how, conventions, markets, and expectations take hold across all domains of
daily life. These are not processes over which any one set of actors has control, as Arie
Rip makes clear in his discussion of the reflexive governance of sustainability:
``instead of the heroism of the policy actor vis-a©-vis the system there is a variety of
actors and roles, and a distributed coherence which is self-organized. Some actors
may contribute more to the self-organization than others, but there is no general
rule'' (2006, page 87).
In short, coevolutionary accounts of change do not deny the possibility of meaningful
policy action, but at a minimum they recognise that effect is never in isolation and that
interventions go on within, not outside, the processes they seek to shape.
As these observations indicate, discussions of transitions, broadly defined, and of
behaviour change, narrowly defined, depend upon contrasting ideas about how social
change comes about. Before saying more about how these translate into correspondingly
varied templates of relevant research, I comment briefly on one more strand of social
thought.
Beyond the ABC: climate change policy and theories of social change 1279
In recent writing on sustainability and climate change, words like `behaviour' and
`practice' are often used interchangeably, or loosely as in attempts to interpret `behaviour
change' through a `practice lens' (Hargreaves et al, 2007). This is ironic in that social
theories of practice, as characterised by Anthony Giddens (1984) and more recently by
Theodore Schatzki (2002) and Andreas Reckwitz (2002), are not in the least bit behav-
ioural. As such, sociology harbours a further treasure trove of theoretical resources, not
unrelated to concepts of transition, but not quite the same either (Southerton et al, 2004).
Some twenty-five years ago, Giddens argued that ``social practices ordered across
space and time'' constitute ``the basic domain of study of the social sciences'' (1984,
page 2). In contemporary writing on sustainability we can find weaker and stronger
versions of this position. Weaker interpretations, such as that developed by Gert
Spaargaren et al (2006), treat domains of practice as sites in and around which
consumers and systems of provision interact. While this approach evidently situates
behaviour in a social and institutional context, it does not treat social practices
as dynamic entities in their own right. In stronger and definitely more challenging
formulations, social practices take centre stage to the extent that people, and some-
times things, occupy secondary roles as the carriers of practice (Reckwitz, 2002). From
this point of view, understanding social change is in essence a matter of understanding
how practices evolve, how they capture and lose us, their carriers, and how systems
and complexes of practice form and fragment. In other words, practices like those of
eating, playing, walking, and sleeping represent more than a `domain of study': in effect
they constitute the unit of enquiry.
This last position generates a menu of important questions about how resource-
intensive practices-as-entities circulate and diffuse, and about how they are sustained
and transformed (Hand and Shove, 2004; Hand et al, 2005). In this regard, the analytic
distinction between practice-as-performance (that is, as enacted in specific moments
and places); and practice-as-entity (that is, the emergent outcome of such perform-
ances) is particularly useful (Schatzki, 1996). For example, in washing clothes every day,
people keep a specific formulation of laundering alive and keep it in circulation. Daily
laundering becomes normal, but only so long as sufficient numbers of carriers continue
to reproduce it in this fashion (Shove, 2003). There are two relevant insights to take from
this observation, both of which resonate with but also add to the transitions analyses
considered above. One is that meanings of normal and the patterns of consumption
associated with them require constant reproduction. The second is that conventions that
are often taken to constitute the context of behaviour have no separate existence: rather,
they are themselves sustained and changed through the ongoing reproduction of social
practice. In the language of ABC, the driver and the driven are as one.
For those who start from the ABC it is tempting to conclude that an emphasis on
practices and/or processes of transition is useful in drawing attention to new or
alternative lists of driving factors, with the effect that `institutions' and `social norms'
are given greater weight, or that the word `practice' is occasionally substituted in place
of behaviour. While this might look like fruitful integration, such moves are doomed to
failure. On all the counts that matter, social theories of practice on the one hand, and
of behaviour on the other, are like chalk and cheese. Whereas social theories of practice
emphasise endogenous and emergent dynamics, social theories of behaviour focus on
causal factors and external drivers. Likewise, people figure in the first case as carriers
of practice and in the second as autonomous agents of choice and change. It is useful
to be clear about the incommensurability of these contrasting paradigms, and hence
about the impossibility of merger and incorporation. Whatever else it might be, a more
holistic approach is not one in which letters like `S' for system, or `P' for practice are
grafted on to the ABC.
1280 E Shove
similar for climate change? What is to stop social scientists and policy makers paying
close attention to the making and the erosion of `envirogenic' environments, these
being ones that favour the reproduction of variously sustainable ways of life?
I do not want to lapse into a language of barriers, but in response to this question
it is important to notice that the ABC and the research industry which it sustains (and
which sustains it) are part of an interlocking landscape of thought which constrains
and prevents policy imagination of the kind required. According to Maarten Hajer
(1997), the extent to which policy discourses circulate, and the manner in which they
endure, depends upon the existence of discourse coalitionsöthese being variously
dense, interconnected networks not only of people but also of concepts, terms, and
intellectual frameworks. In their account of how notions of transition took hold in the
Dutch policy context, Adrian Smith and Florian Kern conclude that the necessary
coalition ``emerged from a research ^ policy interface, whose research into environmental
innovation, and whose evaluations of earlier policies, were feeding a dissatisfaction and
appetite for policy change'' (2007, page 17). There are signs of unease, even in the UK:
in a review entitled ``The challenge of climate change: the challenge for psychology''
Uzzell suggests that ``an emphasis on individual behaviour change may not be the most
effective way of tackling society's relationship with climate change'' (2008, page 4), and
in a report of a study conducted for DEFRA, Darnton makes a very similar point,
arguing that ``some of the ends of sustainability to which the behaviours laid down
here are means may be better reached not through behaviour change by individuals
but through government-led interventions, the targeted delivery of public services
or upstream solutions'' (2004, page 9). However, if the current crop of climate-change
reports is anything to go by, there is as yet no real appetite for conceptual renewal
or for revisiting embedded models of state ^ citizen responsibility.
Moving beyond the ABC is not simply a matter of changing attitudes and behav-
iours within policy: indeed it would be ironic if that was so. As hinted at already, there
are real political interests at stake in framing environmental problems in terms of the
ABC. At the same time, the research community is necessarily involved in generating if
not a hunger then at least a taste for substantially different ways of conceptualising
social change. Since discourses and habits of thought wax and wane as they are carried
(or dropped) by cohorts of more or less enthusiastic practitioners, those committed
to the project of going beyond the ABC would do well to shun invitations to study
barriers or behaviour change, limiting the energy that flows into this paradigm, and
diverting resources into the development of alternative (but, by current definition,
useless) models of social change and policy. That is one practical strategy.
Another is to recognise that the policy arena is not of a piece. Thus far I have
focused on behaviour-change initiatives, but there are other forms of policy that have to
do with technology, resource management, and efficient supply. These are frequently
rooted in technologically determinist concepts of change which are extremely problem-
atic in their own right but which are also poles apart from those which dominate
efforts to change individual behaviour. For example, the UK Low Carbon Transition
Plan, which focuses almost entirely on issues of efficiency and supply, comments briefly
on the ``lifestyle advantages of a low carbon economy'' (Department of Energy and
Climate Change, 2009, page 34), in effect assuming that such an economy can and will
be built. On a smaller scale, guidance on Building Sustainable Transport into New
Developments explains how to use ``the planning process to make cycling, walking
and public transport the modes of choice'' (Department for Transport, 2008, page 5),
essentially suggesting that developers can bring more sustainable patterns of mobility
into being. Across the policy landscape there are sites, niches even, in which more
systemic analyses of change and more subtle theories of innovation, path dependence,
Beyond the ABC: climate change policy and theories of social change 1283
and coevolution are already more comfortably at homeöpublic health and planning
being two such locations.
But what if I have got the whole story the wrong way around? Could it be that the
ABC is generated and sustained not by psychologists and economists but by the policy
makers they serve, and could it be that this vocabulary is required in order to keep a
very particular understanding of governance in place? In discussing the types of social
science that do and do not count, I have paid more attention to the conceptual limits
of the ABC than to the raw politics of problem definition and agenda setting to which
this paradigm contributes. It is, nonetheless, clear that policy makers are highly
selective in the models of change on which they draw, and that their tastes in social
theory are anything but random. An emphasis on individual choice has significant
political advantages and in this context, to probe further, to ask how options are
structured, or to inquire into the ways in which governments maintain infrastructures
and economic institutions, is perhaps too challenging to be useful.
This has important consequences for social science and for research policy which
prioritises nonacademic impact and influence. In effect, paradigms and approaches
which lie beyond the pale of the ABC are doomed to be forever marginal no matter
how interactive or how policy-engaged their advocates might be. To break through this
log jam it would be necessary to reopen a set of basic questions about the role of the
state, the allocation of responsibility, and in very practical terms the meaning of
manageability, within climate-change policy. Such breaking through may be just what
is needed. After all, a further implication of this discussion is that policy, as currently
constructed, is necessarily incapable of conceptualising transformation in the fabric of
daily life on the scale and at the rate required. Ironically, the emphasis on manage-
ability (as exemplified in DEFRA's definition of `evidence') has quite the opposite
effect, confining effort and attention to those few sites in which this demanding
condition can be met and in which policy impact can be evaluated and measured. In
conclusion, a move beyond the ABC would have to go hand in hand with the emer-
gence of new genres and styles of policy which were both more modest than at present,
harbouring no illusions of manageability, and at the same time more ambitious ö
recognising that policy interventions across the board have effect in shaping future
ways of life whether they recognise it or not.
Acknowledgements. Many thanks to the referees and to Andrew Darnton and Gordon Walker for
their comments, to all members of the `Social Change ^ Climate Change Working Party' (http://
www.lancs.ac.uk/staff/shove/transitionsinpractice/party.htm), and to the ESRC for a climate change
leadership fellowship on ``Transitions in Practice'' Award No. RES-066-27-0015.
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