About Tata Steel

Established in 1907, Tata Steel is the world’s 6th largest steel company with an existing annual crude
steel production capacity of 30 Million Tonnes Per Annum (MTPA). It is the first integrated steel plant in
Asia and is now the world`s second most geographically diversified steel producer and a Fortune 500
Company.

Tata Steel`s Jamshedpur (India) Works has a crude steel production capacity of 6.8 MTPA which is slated
to increase to 10 MTPA by 2010. The Company also has proposed three Greenfield steel projects in the
states of Jharkhand, Orissa and Chhattisgarh in India with additional capacity of 23 MTPA and a
Greenfield project in Vietnam.

Through investments in Corus, Millennium Steel (renamed Tata Steel Thailand) and NatSteel Holdings,
Singapore, Tata Steel has created a manufacturing and marketing network in Europe, South East Asia and
the pacific-rim countries. Corus, which manufactured over 20 MTPA of steel in 2008, has operations in
the UK, the Netherlands, Germany, France, Norway and Belgium.

Tata Steel Thailand is the largest producer of long steel products in Thailand, with a manufacturing
capacity of 1.7 MTPA. Tata Steel has proposed a 0.5 MTPA mini blast furnace project in Thailand.
NatSteel Holdings produces about 2 MTPA of steel products across its regional operations in seven
countries.

Tata Steel, through its joint venture with Tata BlueScope Steel Limited, has also entered the steel building
and construction applications market.

The iron ore mines and collieries in India give the Company a distinct advantage in raw material sourcing.
Tata Steel is also striving towards raw materials security through joint ventures in Thailand, Australia,
Mozambique, Ivory Coast (West Africa) and Oman. Tata Steel has signed an agreement with Steel
Authority of India Limited to establish a 50:50 joint venture company for coal mining in India. Also, Tata
Steel has bought 19.9% stake in New Millennium Capital Corporation, Canada for iron ore mining.

Exploration of opportunities in titanium dioxide business in Tamil Nadu, ferro-chrome plant in South
Africa and setting up of a deep-sea port in coastal Orissa are integral to the Growth and Globalisation
objective of Tata Steel.

Tata Steel’s vision is to be the global steel industry benchmark for Value Creation and Corporate
Citizenship.
Tata Steel India is the first integrated steel company in the world, outside Japan, to be awarded the
Deming Application Prize 2008 for excellence in Total Quality Management.

Products
Tata Steel Jamshedpur Works produces hot and cold rolled coils and sheets, galvanized sheets, tubes, wire
rods, construction rebars and bearings. In an attempt to 'decommoditise' steel, Tata Steel has introduced
brands like Tata Steelium (the world's first branded Cold Rolled Steel), Tata Shaktee (Galvanized
Corrugated Sheets), Tata Tiscon (re-bars), Tata Bearings, Tata Agrico (hand tools and implements), Tata
Wiron (galvanized wire products), Tata Pipes (pipes for construction) and Tata Structura (contemporary
construction material).Apart from these product brands, the company also has in its folds a service brand
called “steeljunction”.

Corus’ main operating divisions comprise Strip Products, Long Products and Distribution & Building
Systems Division.

The NatSteel group produces construction grade steel such as rebars, ‘cut-and-bend’ cages for
construction, mesh, precage bore pile, PC wires and PC strand.

Tata Steel Thailand produces round bars and deformed bars for the construction industry.

Strategic Business Units

Apart from the main Steel Division, Tata Steel's operations are grouped under the following Strategic
Business Units:

Bearings Division : Manufactures ball bearings, double row self-aligning bearings, magneto bearings,
clutch release bearings and tapered roller bearings for two wheelers, fans, water pumps, etc.

Ferro Alloys and Minerals Division : Operates chrome mines and has units for making ferro chrome and
ferro manganese. It is one of the largest players in the global ferro chrome market.

Agrico Division : Tata Agrico is the first organised manufacturer in India of hand tools and implements
for application in agriculture.
Tata Growth Shop (TGS) : Has designed, developed, manufactured, erected and commissioned thousands
of tonnes of equipment ranging from overhead cranes to high precision components, including a rocket
launch pad for the Indian Space and Research Organisation.

Tubes Division : The biggest steel tube manufacturer with the largest market share in India, it aspires to
strengthen its market presence by expanding and modernising its commercial and precision tube
manufacturing capacity.

Wire Division : A pioneer in the manufacture of steel wires in India, it produces coated and uncoated
wires, branded as Tata Wiron. The division also operates a wholly owned subsidiary in Sri Lanka.

Global Information Services (GIS)

Tata Steel Ltd. is spread across India and worldwide. There are more than 100 locations which need to
communicate and collaborate. Business requirement is to have reliable, round the clock available, secured
and optimum communication system to facilitate IT application access, Intranet access, and Video and
Audio collaboration. Till beginning of year 2009, Tata Steel Information Technology department was
called ITS (Information Technology Services) which has now been renamed as GIS in view of its global
presence and support provider.

Global Information Services (GIS) is an in-house IT service provider to all departments of Tata Steel. The
department is entrusted with the responsibility of assessing customer requirements, architecting IT
Solutions, and delivering IT services to Tata Steel. GIS is also responsible for supporting the Information
Management process which is one of Tata Steel’s key business processes. GIS has committed itself to
create business value for its customers and aspires to take Tata Steel to new levels of excellence through
e-transformation.

Tata Steel has been an early adopter of IT. From the batch processing systems of the 1960s, custom-built
solutions of 1990s on IBM mainframe platforms to the integrated ERP systems of the millennium, Tata
Steel has shown how IT can be used to manage business. Acquisition of SAP R/3 competency,
introduction of e-business, Data warehouse, Business intelligence and Advance Planning optimization
solutions are some of the leading edge technologies that GIS has recently brought to Tata Steel. The reach
and range of information technology have been significantly expanded, through the use of best
communication practices.
Certifications
All processes for managing IT infrastructure services are aligned to the standards of

•Information Security standard- ISO 27001

•IT Service Management – ISO 20000

•Quality Management – ISO 9001

•SAP Certification- SAP CCC

History and Advancement

Growth of IT over the years
Tata Steel Network

TATA STEEL had implemented Token Ring Based Campus Network for Jamshedpur steel works in
1990. The Network was used for mainframe based application access.

In the year 2001 this network had undergone major revamping for implementation of applications like
office automation and SAP. To provide reliable connectivity with higher throughput, a Campus
networking technology called “GIGABIT ETHERNET” was implemented. The process of implementing
office automation in 80 departments and SAP for the Jamshedpur works needed a connectivity of around
1200 nodes. To increase the capacity of the backbone network Gigabit Ethernet network was
implemented in place of token ring network.

Foot Print in India

WAN & Connectivity through Internet

Type of Networks
Campus Network: The network has Gigabit Ethernet as GIS backbone spans across 40 km optical fibres
and covers more than 120 works locations and offices spanning across 20 sq. km

The network is divided into three layers:

Core Switches: There are two Cisco Catalyst Core switches 6509 being used-one at GIS and the other in
the office of GM, Works.

Distribution Switches: There are Cisco Catalyst 3512, 3524, 3548 Distribution switches that provide
connectivity between core and access switches.

Access Switches: There are Cisco Catalyst 2950 switches that provide connectivity to hosts.

Ø RAS dialup: For accessing the network from home locations, residential users dial up to the
RAS via Tata Steel telephone network. At the moment there are eight numbers which can be
dialled to each of which has 8 ports thus supporting up to 64 residential users at any moment.
 Ø Remote Offices: The remote office users are connected via Wide Area Network that
comprises of 18 Very Small Aperture Terminals (VSAT) and 43 Virtual Private Network
(VPN).
Ø Mobile Users: Mobile Users are connected via VPN Dial-up.
Ø Internet service Provider: Internet service at 6 Mbps is provided by two ISPs – Tata ISP and
Sify.
Ø OSS Connectivity: OSS Connectivity to Singapore is provided for On-Line SAP support and
training via IPSEC VPN.

Number of establishments at Tata Steel that have a Local Area Network, Internet, Intranet or Extranet
connectivity Including the Networks in all the branch offices, sales offices, organization owned retail
outlets, organization owned dealers/ distributors, etc

Overview of Tata Steel network

VoIP technologies
Voice over IP has been implemented in various ways using both proprietary and open protocols and
standards. Examples of technologies used to implement Voice over Internet Protocol include:

• H.323

• IMS

• SIP

• RTP

H.323 is an umbrella Recommendation from the ITU Telecommunication Standardization Sector (ITU-T)
that defines the protocols to provide audio-visual communication sessions on any packet network. The
H.323 standard addresses call signaling and control, multimedia transport and control, and bandwidth
control for point-to-point and multi-point conferences.

IP Multimedia Subsystem (IMS) The IP Multimedia Subsystem (IMS) is an architectural framework for
delivering Internet Protocol (IP) multimedia services. It was originally designed by the wireless standards
body 3rd Generation Partnership Project (3GPP), as a part of the vision for evolving mobile networks
beyond GSM.

Session Initiation Protocol (SIP) The Session Initiation Protocol (SIP) is a signalling protocol, widely
used for setting up and tearing down multimedia communication sessions such as voice and video calls
over Internet Protocol (IP).

Real-time Transport Protocol (RTP) The Real-time Transport Protocol (RTP) defines a standardized
packet format for delivering audio and video over the Internet. It was developed by the Audio-Video
Transport Working Group of the IETF and first published in 1996 as RFC 1889, and superseded by RFC
3550 in 2003.

High Availability Features

Technology norms followed at Tata Steel

Case 1
• Single Mobile User

• Connectivity required for SAP, Intranet, and Lotus Notes

Not a heavy or voluminous transaction

• Data Volume typically less than 1 MB / transaction

• Broadband Internet connection is available to user

Advantage
• Lowest Cost Connectivity options

• Fast Deployment

Disadvantage

• No end to end SLA

• Support is mostly telephonic

Case 2
• Sales Office/Stockyards

• Around 5-40 User

• VSNL POP (Point of presence) is there

• Leased line / ISDN is feasible to establish up to VSNL POP through Local BSNL Exchange

• Heavy transaction & Data exchange load

Advantage

• Reliable Connectivity

• Suitable for any Data application

• Scalable from 64 Kbps to 2 Mbps

• 24 hrs Connectivity

• SLA

Disadvantage

• May look costly for low user density location

• 8 Weeks commissioning time

Case 5
• VSAT
• Multi User (More than 100 user)
• VPN Not Feasible
• Connectivity required for SAP, Intranet, Lotus Notes
• Heavy transaction & Data exchange load
Advantage

• Reliable Connectivity

• Suitable for any application

• Up to 2 Mbps Connectivity

• 24 hrs

• VSAT is feasible in any location

Disadvantage

• Costly Solution

• Min 8-10 Weeks commissioning time