Gist of Report

Future of Jobs
in India - 2.0 Report released by FICCI

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2 Gist of Report
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Future of Jobs
in India - 2.0
(Gist of the Report released by FICCI)

Contents
1. Context................................................................................................................ 04
2. A 2022 Perspective ............................................................................................ 04
3. Healthcare Sector............................................................................................... 05
4. Education............................................................................................................. 06
5. Construction. ...................................................................................................... 06
6. Transportation and Logistics Sector................................................................. 07
7. Tourism and Hospitality Sector. ....................................................................... 08

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Future of
Jobs in India - 2.0

1 CONTEXT
The ‘Future of Jobs in India – A 2022 Perspective’ is facilitating outsourcing and offshoring of jobs
report provides a vision of change in the Indian job beyond the boundaries of corporate towers in the
market over the next few years. It also provides an form of short-term, part time contractual or freelance
overview of the projected job creation rates for the work arrangements.
next five years, new job roles that will emerge and the It is necessary for us to be aware that unless we
skills and expertise that will be required for success have a strategy in place to prepare ourselves
in this emerging dynamic environment. for the upcoming
The world is at the cusp of transformation, the gains
fourth industrial revolution. This report is the first research study exclusive will not be widespread.
Disruptive changes to the Indian context on the future of jobs A part of the solution,
brought in by technological in five key sectors of the Indian economy which is the most
advancements are in detail: IT-BPM, retail, textiles & apparel, tangible for the near
fundamentally revolutionizing automotive and BFSI. future, is development
the current job landscape with of education and skilling
the impact ranging from job infrastructure across all
creation to job displacement sectors, corresponding
and increased labour productivity to widening skill to the emerging industrial set-up. As the new job
gaps. roles emanating out of upcoming disruptions are
Exponential technologies are also facilitating the entrepreneurial, scientific, creative, and emotional in
emergence of an online labour economy popularly nature, it is necessary for us to reform the education
known as the ‘gig-economy’. The gig-economy and skilling ecosystem.

2 A 2022 Perspective
 Based on multiple rounds of interactions with demographic changes.
relevant stakeholders, the report analysed
the fundamental causes of the emerging
transformative trends and consequently,
Globalization
identified three primary forces behind the Globalization has been upending the status quo
current disruption: globalization, adoption of for centuries. Globalization has accelerated in
exponential technologies by Indian industry and recent decades, accruing to trade liberalization

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and emerging market growth. However, Demographic Changes

phenomenon such as the recent rise of nationalist
sentiments in the west, scraping of the Trans- Throughout human history, demographic changes
Pacific Partnership (TPP) trade deal, Brexit and have determined evolutionary restructuring. In
so on, are leading to the emergence of a more the decades ahead, relatively higher birth rates
multipolar world. These trends disrupt existing will make Asia and Africa engines of economic
business models by creating new competitors, opportunities. Aging populations will transform
reordering supply chains and lowering price and mature everything from health care to real
points. The next waves — including the estate in majority of developed nations. Millennial
emergence of BRICS as a major economic block dominated workforces are reinventing the
and a more multipolar world — will augment workplace. Similarly, urbanization is increasing
complexity and require flexible business models the cities’ economic and public policy clout, even
to respond to global shifts. as it strains their ability to grow in a sustainable
manner. Migration and immigration will also have
Adoption of Exponential Technologies profound impact on workforces and economic
development. All these demographic shifts will
Adoption of exponential technologies has been require new strategies and business models.
disrupting competitive strategy and business
models for centuries. The Industrial Revolution,
for instance, eliminated guilds and created
Workforce mix - 2022
massive labour displacement. In our lifetime,
successive waves of the IT revolution (PC,  9% would be deployed in new jobs
online, mobile, social) have democratized data, that do not exist today
empowered consumers and spawned scores of
new industries. The next waves of technological
 37% would be deployed in jobs that
disruption — the IoT, Virtual Reality (VR), AI, ML, have radically changed skill sets
Big Data, Robotic Process Automation (RPA)  54% will fall under unchanged job
— are proving themselves to be even more
category
revolutionary.

3 Healthcare Sector
 Healthcare Sector is 4th largest employer such as Mobiwebtech, Mobisoft Infotech and
Accounting for 4% of the total employment across Peerbits, which are facilitating easy remote
sectors in India. 1.2 million people employed as diagnosis and treatment through disease and
of December, 2017 (in organized sector). drug intake tracking with analysis, reminders
and notifications.
 Introduction of National Health Stack (NHS) by
Healthcare needs for tomorrow Government of India would interlink the continuum
1.54 million additional doctors and 2.4 million of healthcare across primary, secondary and
nurses required by 2025 to meet the growing tertiary care. This will enable interoperability of
demand for healthcare. data and portability of insurance cover.

3 million additional beds needed for India to  Adoption of IoT enabled platforms is supporting
achieve the target of 3 beds per 1,000 people by players with a new foundation for gaining
insights into operational management
2025.
across organizational verticals thus enabling
optimization of assets and reduction of
Key Emerging Trends which are changing operational costs.
nature of job  With the rise of Internet of Medical Things (IoMT),
mobile and wearable devices are being used to
 Higher penetration of mobile phones has identify the risk factors and provide preventative
spurred increasing usage of mHealth apps treatment to the patients.

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 Healthcare providers in India are looking at Assistants and in research including genomics,
deploying the Blockchain technology, enabling drug discovery, oncology and stem cell therapy.
transparency, reduction of administrative costs
and improvement in interoperability of data. Robots and AI would assist as Care Managers for

 AI powered robots like IBM Watson are getting rehabilitating patients, caring of elderly patients,
deployed in health care delivery as Surgical and measuring and delivering medication.

4 Education
Key Emerging Trends which are changing strengths of technologies such as Augmented
nature of job in education sector: Reality, Virtual Reality. E.g. Google Cardboard,
Microsoft HoloLens and Eon Reality.
 Increased use of big data to analyze student  AI based facial recognition softwares like SAFR
information and customize online content.
are being deployed in schools for analysing
 Digital platforms weaving path for MOOCs such students’ behaviour for better monitoring.
as edX, Udemy, Coursera, SWAYAM (MHRD’s
 Data driven decision making is redefining
platform where online course are offered by
premier institutes such as IITs, IIMs, etc.). education management and administration
through enabling creation of class schedules,
 Blockchain technology has given way for micro maintaining student attendance, processing
credentials and badges. Microcredentials have grades and report cards.
grown in popularity among both brick-and-mortar
institutes and digital education platforms such  Setting up of satellite campuses and student
as Coursera, edX, etc. exchange programs by foreign universities.

 Gamification and simulation based teaching-  Increasing collaboration with industry, to boost
learning ecosystem is emerging leveraging the the research and development initiatives.

5 Construction
 Construction sector contributes 9% in GDP. It Metro Rail Corporation, IBIS Hotel Chennai.
is 2nd largest employer with 44 million workers
employed. It is growing at a CAGR of 15.7% to  Robotics: Off-the-shelf robotic applications are
getting utilized to work in parallel to manual
reach USD 738.5 billion by 2022.
labours at construction sites e.g. WALT a robot
developed by Hyderabad based Endless Robotics
Key Emerging Trends which are changing can paint walls about 30 times quicker than a
nature of job human.
 Smart City Mission: India’s ‘Smart City’ mission is
 IoT: Increasing use of IoT devices in Smart implementing a vision of advanced and modern
Buildings for collecting and analysing data urban localities by leveraging Cloud Computing,
from sensors to understand signals and
Big Data, Mobility and IoTs. Under this 100 Smart
patterns, deploy real-time solutions, cut costs,
Cities are envisaged to be developed by 2020.
prioritize preventative maintenance, and prevent
unplanned downtime.  Government Priority: Schemes like Atal Mission
 Building Information Modelling (BIM): Indian for Rejuvenation and Urban Transformation
firms such as HCC, Tata Project have initiated (AMRUT), Heritage City Development and
use of BIM to establish transparency in design, Augmentation Yojana (HRIDAY), Pradhan
costing, and progress visualization; to improve Mantri Awas Yojna, Bharatmala, Delhi Mumbai
on-site monitoring of materials, labor, and Dedicated Freight Corridor are providing major
equipment productivity; e.g. use of BIM by Nagpur growth thrust to the sector.

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 Green Infrastructure: Rapid degradation materials, methods to equipment,

of environment has given rise to with parameters of reduced carbon
development of eco-friendly end-to- footprint, energy efficiency and water
end construction mechanisms, from conservation.

6 Transportation & Logistics Sector

The road network of India is one of largest in
the world spanning over a total 5.6 million kms
Roads & Highway Segment in FY2018. More than 65% of freight and 80% of
the passenger traffic in the country is handled
by roads.

India has the 4th largest rail freight carrier network

and the largest passenger carrier network in the
world. Indian Railway runs 13,329 trains carrying
Railway Segment ~22.4 million passengers daily. Indian Railway is
the single largest employer in India employ ing
close to 1.3 million people.

India is the 9th largest civil aviation market in

the world. Aviation industry is expected to
witness USD 15.52 billion worth of investments
Aviation Segment in the next five years. By 2020, passenger traffic
at Indian airports is expected to increase to 421
million from 308.75 million in 2017-2018.

India is the 16 largest maritime country in the

Ports & Shipping Segment world. Total investment in Indian ports by 2020
is expected to reach USD 43.03 billion.

Key Emerging Trends which are changing applications leveraged by users to carpool.
nature of job  Big Data analytics is being leveraged for long-term
demand forecasts, transportation fleet capacity
 Augmented Reality is getting used in Warehouse optimisation, planning and yield management
Planning, Pick-and-Pack Services and Last Mile
e.g. analytics is being used to identify carriers
Delivery. It has shown significant improvements
that have capacity to accommodate additional
in productivity by shortening the learning curve,
freight / passengers.
better workflow before implementation in
warehouses and by providing constant picking  Government’s initiatives such as BharatMala,
validation that updates in real-time. Setu Bharatam, SagarMala, Eastern Dedicated
 IoT is enabling real time integration of data across Freight Corridor and Western Dedicated Freight
supply chain partners for real time tracking e.g. Corridor will significantly fasten and organize
integrated devices with real time analytics and the movement of freight traffic.
predictions.
 Robust growth in the e-commerce
 Robots and Automated Guided Vehicles are market is providing a major thrust to the
already solving picking and sorting challenges in
the warehouses.
logistics business in India. Third-party
logistics (3PL) is experiencing a rapid
 Social media and mobile applications are being
growth backed by this rise in e-commerce
used to generate one-on-one interaction with
customers to obtain feedback and provide sector and logistical efficiencies brought
customer services e.g. Mobile ride sharing in by GST implementation.

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7 Tourism and Hospitality Sector

Snapshot of the Sector  Big data is being used by the hospitality industry
players, exploiting analytics for targeted
 USD 230 billion market size with 9.4% contribution marketing of their services through data collected
to GDP. via social media channels.
 Expected to reach USD 424 billion by 2027
 Companies have started using private Blockchain
 44 million workers (as of 2016). 9.3% of the total to handle internal processes and manage
jobs in India. distribution of hotel and restaurant inventory, and
other assets. Also, it is being used to streamline
Key Emerging Trends which are changing their loyalty management programs.
nature of job  India is emerging as the preferred destination for
Medical Tourism as it offers advanced facilities,
 AI based Guest Management System is being skilled doctors, and low cost of treatment to
deployed to provide personalized experience to
foreign patients.
customers regarding their tastes or consumption
by accessing real-time information.  E–Tourist Visa, launched by the Government
 Hotels and multiplexes are including amenities like of India, has resulted in increase in the number
Augmented Reality to allow tourists to engage in of tourist visas issued in the country to a large
a close to real life experience through multimedia extent. The arrivals through e-visa have increased
resources characterizing the destination. by 57.2% to 1.69 million during FY2017.

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