ASSESMENT COVER PAGE

Student Number and Name: Juliana restrepo echeverry

Unit Code and Name: BSBPMG413 Apply project human resources management approaches

Task Number:2 Term 5 Year 2018

Course: certificate IV in project management
I declare that all work completed in this assessment is my own.
Signature: Juliana Restrepo Date 11/09/2018
 P ROJECT H UMAN R ESOURCES M ANAGEMENT P LAN

F RONT C OVER D ESCRIPTION : this page details the typical items found on the cover of HR management plan.
 Author: Juliana restrepo
Project Name: Allied Accounting merging plan
Version & date of HR Management Plan: Version 1 11/09/18
This document contains all the Approval: Joseph
information that concerns HR for
the DEVELOPMENT of the merging
process plan

INTRODUCTION

Allied Management Consulting and Accounting is a publicly listed company that provides a range of management consulting and accounting products. Recently
they merge and the purpose is to achieved some economies of scale and re-skilling outcomes.
Roles Responsibilities

Chief Executive Officer  Develop high quality business strategies and plans ensuring their alignment with short-term and long-term
objectives
 Lead and motivate subordinates to advance employee engagement develop a high performing managerial team
 Oversee all operations and business activities to ensure they produce the desired results and are consistent with
the overall strategy and mission
 Make high-quality investing decisions to advance the business and increase profits
 Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics
 Review financial and non-financial reports to devise solutions or improvement

Project Manager
 Acting as the single point of contact during project delivery;
 Assessing risk and planning for risk mitigationpreparing the project management plan
I.T Manager
 Responsible for creating new programs for the organization. Some programmers create programs that are specific
to the needs of the organization, such as an application to manage human resources, run a piece of manufacturing
equipment, track inventory, process work orders or complete any task the organization needs accomplished.
Human Resources Manager
 Project human resource management involves organizing and managing a project team. The team is usually made
up of people with specific skills and responsibilities
 Project human resource management processes include human resource planning, acquiring the project team,
developing the project team and managing the team.
Technical Support  Installation & configuration of a company’s computer hardware operating systems and applications.
 Maintenance and monitoring of computer networks and systems.
 Logging the queries of customers and employees.
 Analysis of call logs in order to discover any underlying issues or trends.
 Diagnosing and solving hardware or software faults.
Customer service  Open and maintain customer accounts by recording account information
 Resolve product or service problems by clarifying the customer's complaint; determining the cause of the problem;
selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to
ensure resolution
 Maintain financial accounts by processing customer adjustments
 Recommend potential products or services to management by collecting customer information and analyzing
customer needs
 Prepare product or service reports by collecting and analyzing customer information
Roles Responsibilities

Chief Executive Officer  Develop high quality business strategies and plans ensuring their alignment with short-term and long-term
objectives
 Lead and motivate subordinates to advance employee engagement develop a high performing managerial team
 Oversee all operations and business activities to ensure they produce the desired results and are consistent with
the overall strategy and mission
 Make high-quality investing decisions to advance the business and increase profits
 Enforce adherence to legal guidelines and in-house policies to maintain the company’s legality and business ethics
 Review financial and non-financial reports to devise solutions or improvement

Administrative Assistant
 Answering and directing phone calls to relevant staff

 Scheduling meetings and appointments

 Taking notes and minutes in meetings

 Ordering and taking stock of office supplies

 Being a point of contact for a range of staff and external stakeholders

Organizational chart

Chief Executive

Project
HR Manager Manager I.T. Manager

Customer Administrative Technical

Service Assistant Support
RAM (Responsibility Assign Matrix) and RACI Table:

Roles as described above

No. Task Customer Admin Technical
Project Manager HR Mngr. IT Manager
Service Assistant Support

Type one task per row. Insert R, A, C or I codes for each role.

Establish vision and deliverables R&A C&A A A A A

Identify the teams and set roles R&A C&A I A&I A&I A&I

Developing the project plan R&A I I I I I

Ensuring the project success R&A A I A&I A&I A&I

Reviewing the plan and identify risks R&A I I A&I A&I A&I

Establishing logistic of team communication R&A R R R R R

Deciding which tools the team will use R&A I I I I I

Scheduling a team meeting an updates R&A I I I I I

Develop of project schedule R&A I I I I I

Create WBS R&A C&I I I I I

Key: R = Responsible for completing the task
A = Accountable for ensuring task completion,
C = Consulted before any decision taken
I = Informed of taken decisions
Notes (if any):

Personnel

Communication

Personal organization
Team management

Risk management

Problem solving

Prioritization
Negotiation
Leadership
Budgeting
CEO
     
Project Manager
        

HR Manager
      
IT Manager
      
Customer Service
 
Admin Assistant
 
Technical Support
 
2. Assuming that your project is half way down, develop three separate Gantt charts to monitor and control:
a. your own progress (as project manager)
b. progress of QA manager,

c. project’s overall progress

3. Develop a training needs analysis form, listing all the required skills/tasks to identify skills gap

Training/skills
Major tasks of development If yes, identify what
How will be achieved? When?
position required? training needs exist.
Yes or No
leadership 1 week before
HR
organization and employment skills operation
MANAGER
yes scheduling development program
clear communication 2 weeks during
patience operation
Customer leadership education and training
yes
Service knowledge of the activities
product
persuasion skills

What do we want to achieve in the period ahead?

(We want to have explicit goals that are achievable and clear)
.
Where can you/we see your career moving in the next two year?
(We need motivated employees to have an outstanding performance)

How are we going to make this happen?

(Ways to improve skills and knowledge)
What will you need from the company to assist you to reach your career goals?
(How can the company and the team assist you and serve you to maximize ypur
performance)

4. Conduct a team meeting. Discuss the best strategies to:

Promote cooperation

 Treat your own roles, responsibilities and relationships with coworkers the same way you want others to.

 Encourage team members to speak open, share ideas, make suggestions and voice their opinions across all aspects of the business.

Promote effective activities

 Everyone in a team should have a crystal clear understanding of what their role and responsibilities within the group are. This will help
limit confusion or time spent organizing and delegating work so individuals can simply focus on their task at hand.

Promote goals and relationships within team

 Each team should know exactly what they’re working toward including what goals they need to be hitting and when.Set measurable
goals within a specific timeframe that group members can measure themselves against both individually and as a team.
  Along with establishing clear roles, there should be set team processes in place for working on a project, mitigating setbacks,
communicating with each other and providing feedback.

5. Based on stakeholders’ feedback, prepare and submit meeting notes.

Meeting subject Allied Accounting with stakeholder feedback

Meeting Josef, Juliana, Jaymer, Jefferson, Nurcan

attendees:
Minutes taken: 10 minutes

Date: September 4, 2018

Time:
Commenced and 10 minutes
concluded

Ite
m DETAILS ACTION REQUIRED
No.
In regards to the merging process it is essential to united the team of the company and having a great communication ad
feedback is the key to consolidate the team. Reduce the fear in the atmosphere by maintaining clear communication with
1 Merging process the entire team through the process and treating each employee as a valued member of the work force.

2 Staff HR must communicate effectively and openly with all employees throughout the transition. Specifically, HR must
 communicate with employees about the necessity for the change, explain how the change will benefit them. it is critical to
communication
create clear roles so the employees can aspire towards a shared collaborative culture of "we", instead of "us" vs. "them"
It is an opportunity to do things better than they’ve ever been done to generate improvements and new ideas so the
Improvements
3 company can growth and deliver the best customer service

Candidate’s Name Juliana Restrepo Echeverry

Trainer or Observer’s
Marion
Name
Unit of Competence BSBPMG413 Apply Project Human Resources
(Code and Title) Management Approaches
Date 4/9/18
Location Studio 10 Greenwich College North Sydney Campus
Demonstration Tasks BSBPMG413 Task 2 Meeting
Materials and Equipment Project Team, Sponsor, Laptops, Note-taking materials
Tasks to be observed, demonstrated or Yes No Comment
simulated
1. Did the student perform/attend the Y
Meeting
2. Did the Student demonstrate Active
Learning? Y
 Eye Contact
 Body Language
 Active Listening
 Identify Issues/Problems
 Suggest Ideas
 Ask Questions/Brainstorm
  Paraphrase or Summarise
 Take Minutes/Notes
3. Did the student cover the points
outlined in the assessment Y
guidelines for this task?
a. Roles & Responsibilities
b. Identify Tasks Lists
c. Identify Skills Required
d. Determine Skills set of Each Team
Member
e. WBS
4. Comments: Conversion of documents to electronic copies
5. Result : S/NYS S
Assessor Signature:: MCamaitoga