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    Tugas Industri Perhotelan: Nama: I Putu Yudi Santika No: 35 Kelas: XI AP5

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    Santika Yudi
    The document summarizes the training experience of a student named I Putu Yudi Santika at the Champlung Sari Hotel in Ubud, Bali. It describes the hotel facilities, duties of different departments like F&B service, activities during training like serving guests and cleaning, and impressions of feeling initially scared but gaining confidence over time. The student thanks all those who helped with the training experience.

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    Tugas Industri Perhotelan: Nama: I Putu Yudi Santika No: 35 Kelas: XI AP5

    Uploaded by

    Santika Yudi
    48 views6 pages
    The document summarizes the training experience of a student named I Putu Yudi Santika at the Champlung Sari Hotel in Ubud, Bali. It describes the hotel facilities, duties of different departments like F&B service, activities during training like serving guests and cleaning, and impressions of feeling initially scared but gaining confidence over time. The student thanks all those who helped with the training experience.

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    The document summarizes the training experience of a student named I Putu Yudi Santika at the Champlung Sari Hotel in Ubud, Bali. It describes the hotel facilities, duties of different departments like F&B service, activities during training like serving guests and cleaning, and impressions of feeling initially scared but gaining confidence over time. The student thanks all those who helped with the training experience.

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    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    48 views6 pages

    Tugas Industri Perhotelan: Nama: I Putu Yudi Santika No: 35 Kelas: XI AP5

    Uploaded by

    Santika Yudi
    The document summarizes the training experience of a student named I Putu Yudi Santika at the Champlung Sari Hotel in Ubud, Bali. It describes the hotel facilities, duties of different departments like F&B service, activities during training like serving guests and cleaning, and impressions of feeling initially scared but gaining confidence over time. The student thanks all those who helped with the training experience.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 6

    Tugas

    Industri Perhotelan

    Nama : I Putu Yudi Santika

    NO : 35

    Kelas : XI AP5

    SMK PARIWISATA GANESHA UBUD

    TAHUN AJARAN 2018/2019


    Preface

    First of all I say thank you to God because I can complete this task and I also thank
    those who helped me

    the purpose of this writing is to fulfill the assignments of subject teachers

    By that, the author would like to thank as much as possible to all those who have
    helped in the preparation of this paper, hopefully his assistance will receive a
    reward that is worth from God and in all of us blessing God. and the material.
    therefore the authors hope that criticism from readers can help the writer in
    perfecting the next paper

    i
    TABLE OF CONTENTS
    HALAMAN

    PREFACE ………………………………………………………………………. i

    TABLE OF CONTES……………………………………………………………. ii

    BAB I

    A. Informasi Hotel/Restaurant kalian ………………………………………... 1


    B. Tugas tugas dan tanggung jawab …………………………………………. 1
    Di bagian departemen masing masing
    C. Kegiatan kalian selama training ………………………………………….. 2
    D. Kesan dan pesan selama training …………………………………………. 2

    PENUTUP ………………………………………………………………………... 3

    ii
    BAB 1

    A. INFORMASI HOTEL/RESTAURANT KALIAN

    Champlung Sari Hotel located on the Desa Padang Tegal, Jl. Monkey Forest, Ubud, Bali.
    Champlung Sari Hotel have facilities such as :

     In-Room Dining
     Kamani Restaurant
     Wanara Restaurant
     2 Swimming Pools
     Purnama Spa
     Laundry & Dry Cleaning Service
     Airport Transfers
     Internet Service
     Currency Exchange
     Tour & Travel Services
     Doctor On Call

    Champlung Sari Hotel is a restful retreat set within a green landscape at the edge of Ubud's
    sacred Monkey Forest Sanctuary. It is an environment that nurtures the senses with its tropical
    gardens that are crossed by two small rivers. Clusters of comfortably appointed guest rooms are
    scattered across the property in a style that recreates the ambiance of a traditional Balinese
    village.

    B. DUTIES AND RESPONSIBILITIES OF THE EACH DEPARTMENT

    I Training in the F & B Service have duties and responsibilities as follows :

    1: grooming (appearance)
    In the world of F & B the position of waiter / waitress has a very important role, therefore a
    waiter / waitress must pay attention to the appearance (hair pieces / clothes / nails / body
    hygiene,) because the produck they will sell to custumer is food,
    2: Produck review
    A waiter / waitress must understand and understand about the produck that will be sold, in terms
    of taste / ingridient of the produck it is useful if there is a custumer asking so the waiter can
    answer (usually in large restaurants / at large cafes there is a SOP for service and waiter at under
    the supervision of a captain hall)
    3: understand step of service
    Step of service / stages in serving custumer in each restaurant / cafe must be different from the

    1
    stage, but generally speaking the same as ooint is the maximum service for custumer

    4: Can work together


    In the FOH Waiter section there is no stand. There are other departments (cashier / house
    skeeping, captain, supervisor, etc.) so in FOH it is a unit that cannot be separated, good team
    work is the key to the success of a restaurant / cafe
    5: Good personality
    A waiters restaurant must have a good and loyal person to their teammates and superiors
    Now that is a summary of some of the duties and responsibilities of a waiters / waitress,
    hopefully it will be useful and for those who want to be the waitres restautant, good luck.

    C. ACTIVITIES DURING TRAINING

    As long as I'm trening, I always do the following things, namely :


    1. Maintain the cleanliness of the restauran area.
    2. Set up table.
    3. Serving guest eating both breakfast, lunch or dinner.
    4. Clear up table.
    5. Tidy up and clean the equipment in the restaurant.
    That’s the activity that I do almost every day during my training

    D. Impressions and messages during training

    Impession :

    the impression during my training was that I was happy because I could meet new friends and
    get new knowledge but on the day I was also scared because I didn't know what work I had to do
    but after a few days of walking the fear was lost due to help from seniors and friends friend who
    taught me what work to do. after five months passed I also felt sad because I had to part with
    friends I invited during traning

    Message :

    My message to the younger brother who will carry out training is still uplifting, at first it will
    definitely feel takun but after a few days the fear will surely disappear.

    2
    PENUTUP

    for all those who helped me, I thank you, I hope you will achieve success and hope
    we can meet later

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