Global HACCP Plan
Global HACCP Plan
Global HACCP Plan
Questions regarding Marriott’s HACCP Plan can be sent to Global Food Safety at:
[email protected]
ABSTRACT Page
Objectives and Definition 3
Top Food Borne Illness Risk Factors 4
Food Safety Management System Advantages 4
PREREQUISITE PROGRAMS
Standard Operating Procedures 5-7
Food Contamination Control 8-10
CRITICAL CONTROL POINTS/CRITICAL LIMITS
General Receiving 11
Storage and Preparation 11-13
Cooking, Cooling, Reheating, Cold and Hot Food Holding, Time in Lieu of Temp. 14
MONITORING/CORRECTIVE ACTIONS
Sample Logs 15-21
PROCESS HACCP PLANS FOR RESTAURANTS
Food Preparation Process Explanation 22
Food Preparation Process #1 23
Food Preparation Process #2 24
Food Preparation Process #3 25
Sample HACCP Logs for Process Plans 26-28
VERIFICATION AND RECORD KEEPING
Process 29
GLOBAL FOOD SAFETY BRAND STANDARDS
Cleaning and Sanitizing 30-31
Facility/Controls 32
Food Handling 33-34
Food Safety Documentation 35-36
Food Safety Equipment and Utensils 37-38
Food Storage 39
Personal Hygiene 40-41
Temperature Control 42-43
FOOD QUALITY AND SAFETY STANDARDS
Fresh Beef Steaks 44
Fresh/Frozen Fish 45-46
Frozen Chicken 47
Preparing Melons 48
Leafy Greens and Vegetables 49
Frozen Burgers 50
Fresh Burgers 51-53
Ground Beef Patties Receiving Log 54
Fabricating Ground Beef Patties 55-58
Citrus Fruits for Food and Drinks 59
Gratis Beverages 60-61
Fresh Poultry 62
Fresh Shellfish 63
GLOSSARY
Terms 64
REFERENCE
Web resources 65
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Global HACCP Plan
ABSTRACT
The Global HACCP Plan has been created to consolidate and formalize existing food
safety brand standards and their extensive related tools.
• Protection of guests and associates from public health risks relating to the storage,
handling and consumption of potentially hazardous foods.
HACCP Definition:
Hazard Analysis and Critical Control Points (HACCP) is a process control system designed
to identify and prevent microbial and other hazards in food production. It includes steps
designed to prevent problems before they occur and to correct deviations as soon as
they are detected. Such preventive control systems with documentation and verification
are widely recognized by scientific authorities and international organizations as the most
effective approach available for producing safe food. All HACCP plans must contain
seven principles. These principles are included in this plan and are reflected in the Global
Brand Standards.
https://extranet.marriott.com/marriottstandards/openMultipleDetail.aspx?id=2857,2859,2
852,2853,2856,2858,2854,2855
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Global HACCP Plan
ABSTRACT
Principle 5: Establish corrective actions. These are actions to be taken when monitoring
indicates a deviation from an established critical limit.
Principle 6: Establish procedures for verifying the HACCP system is working as intended.
Validation ensures that hotels are successful in ensuring the production of safe product.
Principle 7: Establish record keeping procedures. All hotels must maintain certain
documents, including its records documenting the monitoring of critical control points,
critical limits, verification activities, and the handling of processing deviations.
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Global HACCP Plan
PREREQUISITE PROGRAMS
Exhaust hoods and ductwork system must be professionally cleaned and maintained
Professional cleaning must be performed at least every 6 months. An inspection sticker
must be affixed to the hood.
Floors, walls and ceilings must be free of excessive dust, debris and standing water
Structures must be kept sanitary using a cleaning schedule. A cleaning checklist must
include the following:
Doors and windows
Under counters
Floor/wall junctions
All hand contact areas
Floor drains
Control of mold
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Global HACCP Plan
PREREQUISITE PROGRAMS
Floors, walls and ceilings must be smooth, easily cleanable, and in good repair
Exposed concrete blocks and bricks must be sealed and smooth unless area is used only
for dry storage.
Carpeting in food production areas is prohibited
Floors that are cleaned by water flushing methods must be
coved and sealed at the wall juncture
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and may not be reproduced, disclosed or distributed, in whole or in part, without permission.
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Global HACCP Plan
PREREQUISITE PROGRAMS
Refrigerators
All refrigerated (but not frozen) storage units are required to have thermometers that
accurately reflect the ambient temperature in the warmest part of the unit. If built in
devices are absent or not working, hanging thermometers are adequate. One or the
other must be present and working in each unit.
A3 log
Ventilation must be adequate and vents, fan guards and filters clean
Dirty fans and ceiling vents can be a source of product contamination.
Ceiling air vents and returns must not have dust build-up
Exhaust hood ventilation systems must not have grease
build-up
Air fans must be cleaned regularly
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Global HACCP Plan
PREREQUISITE PROGRAMS
Food workers must not contact ready-to-eat foods with bare hands
All ready-to-eat food (food intended to be eaten without further cooking) must be
portioned and served without contacting bare hands.
• Utensils, gloves, individual wax papers, etc., are appropriate alternatives if used
correctly.
Food and food contact surfaces must be protected from potential microbiological,
physical and chemical hazards at all times
Hazards listed below must be avoided.
• Raw animal products stored above or commingled with ready-to-eat products
• Physical hazards that would present an imminent health hazard, such as push pins
used directly above food prep surfaces.
• Chemicals stored above food or food contact surfaces
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Global HACCP Plan
PREREQUISITE PROGRAMS
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Global HACCP Plan
PREREQUISITE PROGRAMS
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Global HACCP Plan
General Receiving
Minimum Receiving Temperature Requirements Quality Attributes of Food Groups
Finfish (Fresh): 38° F (3° C) Firm and elastic flesh. No abnormal odors. Bright red
and moist gills, Clear bulging eyes, Vibrant skin color.
Beef (Fresh): 41º F (5° C) Firm and elastic flesh. No abnormal odors. Bright cherry
red flesh, Bright white fat and marbling.
Pork (Fresh): 41º F (5° C) Firm and elastic flesh. No abnormal odors. Bright pink
flesh, Bright white fat and marbling.
Produce: 41º F (5° C) Delivered free of heavy dirt, and with characteristic
color, flavor and aroma of quality ripened products.
Frozen Products: 10º F (-12° C) Solid frozen. No signs of freezer burn or ice crystals. IQF
products should not be frozen together.
Shellfish: 41º F (5° C) Only live products are acceptable. Discard cracked
and dead items. Retain tags for 90 days. Shelf life is 7-10
days.
Citrus Fruits
Citrus varieties like lemons, limes, grapefruit and oranges require special treatment.
Upon receiving citrus fruits, store them in the original cases. The outer rind of these fruits
can trap dirt and may contain harmful bacteria from the soil. Fruits must be washed and
sanitized before cutting.
• Rinse the fruits in cold water
• Dip in the approved fruit and vegetable wash for at least 30 seconds
When removing the rind or cutting the fruit for use in cocktails, water or iced tea; use a
clean and sanitized white cutting board. Use a clean and sanitized knife to prevent
cross-contamination when cutting.
• Use food handler’s gloves during preparation
• When storing prepared fruits, use a clean container and do not mix items
• Keep prepared citrus chilled at or below 41°F or 5°C
Fish
Fresh fish is to be received packed in ice. Store fish immediately immersed in flaked or
crushed ice. Internal temperature of fish should be 32º-34ºF (0º-1ºC). Only products from
an approved seafood purveyor may be used. No local sport harvested species may be
used at any time. At no time may any hotel or restaurant foodservice facility vacuum
pack fresh seafood of any kind.
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Global HACCP Plan
Frozen Poultry
Purchase chicken from approved vendors only. Frozen chicken must be received with no
evidence of previous thawing. Store frozen chicken immediately upon delivery.
Place on lowest shelves of freezer or refrigerator to prevent possible cross-contamination.
Date product to assure First In, First Out (FIFO) usage. Thaw frozen chicken under
refrigeration 36º-38ºF (2º- 3ºC). Pan production needs to allow sufficient time (up to two
days) for thawing. Remove frozen chicken from box or plastic container and place on a
parchment-lined sheet pan. Keep chicken either covered or placed in food cart with
doors. Never refreeze chicken and rinse thawed chicken under potable (drinkable)
water.
Fresh Poultry
Purchase poultry from inspected, (third party or hotel management inspections), facilities
or a USDA inspected facility. Whole birds should be well-fleshed with no missing skin, cut
marks, blood spots, bruises and other blemishes. Blood spots, bruises and other blemishes
shall not exceed normal grade. The tenderloin should be fully intact. Chicken products
should be delivered at a temperature of 28º-32ºF (-2º-0ºC). Upon delivery, immediately
store on the lowest shelf in the coldest part of the refrigeration unit. Reject delivery of
poultry that is slimy, has a pungent odor, grey or green skin color; and is above the
minimum required temperature. Poultry storage on property should be maintained at
32º-38ºF (0º-3ºC). The maximum shelf life of all raw poultry products is 12-14 days.
Leafy Greens
Upon receiving leafy greens, place under refrigeration at or below 41ºF (5ºC) in the
original cases. Greens and vegetables can trap dirt and bacteria from the soil.
These items have been associated with food borne illness outbreaks and must be
washed before preparation. Fill a clean sink with the approved vegetable wash solution
• Use cold water
• Make sure hands are washed
• Submerge the item(s) for at least 30 seconds
• Drain
If using “Ready to eat (RTE) greens and vegetables that have been previously washed
before packing do not need to be re-washed provided: bags are sealed and labeled
“triple washed”, “washed” or “ready to eat” and the product comes from an inspected
facility. Once prepared and cut, keep out of the danger zone (41-140°F or 5-60°C).
Discard all left over leafy greens and vegetables from salad bars and other service areas.
Melons
Melons, especially the rough-skinned variety require special treatment. Upon receiving
melons, place them under refrigeration at or below 41ºF (5ºC) in the original cases.
The outside of a melon can trap dirt and bacteria from the soil and melons have been
associated with food borne illness outbreaks and need to washed and sanitized before
cutting.
Scrub the rind with a vegetable brush
Rinse melons in cold water
Dip in the approved fruit and vegetable wash
When removing the rind from a melon, use a clean and sanitized colored
cutting board
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Global HACCP Plan
Melons
When cutting or slicing melon for service, use a ready to eat or white cutting board.
Use a clean and sanitized knife to prevent cross-contamination. When removing seeds
from the melon, use a clean and sanitized spoon or scoop. Limit the service time of cut
melon to a maximum of 4 hours. Keep melon out of the danger zone (41-140°F or 5-60°C)
when serving or displaying. Discard all cut melon left over from salad bars and other
service areas and do not mix melon with other fruits until just before serving.
Shellfish
Fresh clams, mussels, oysters and scallops are to be received at a temperature of no
more than 41°F (5°C) and be left in their original containers until ready to prepare.
Shellfish must come from approved harvesting areas with affixed tag containing:
• catch origination
• date of harvest
• dealer’s name
• identification number.
Retain these tags on the original container until empty and thereafter keep on file for 90
days. Shellstock must be reasonably free of mud and dead shellfish or broken shells. All
dead, cracked and broken shellstock must be discarded. Shellstock may be removed
from original container and displayed for sale providing products are:
• washed and cleaned with potable water
• maintained on drained ice
• kept out of standing water
• protected from contamination
• identified and not mixed with differing species
Warm water oysters (oysters from waters above 72°F-22°C) originating from the Gulf of
Mexico or Atlantic Coastal areas in the US, may not be served raw at any time.
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Global HACCP Plan
Cooking
Minimum Internal Temperature for Cooking Raw Foods unless higher temperatures
are required by local regulations.
Poultry (Solid & Ground) 165° F (74° C)
Pork, Game 145° F (63° C)
Roast Beef (hold 2 hrs.) 130° F (54° C)
Veal, Lamb 145° F (63° C)
Ground Meats (except poultry) 155° F (68° C)
Seafood 145° F (63° C)
Stuffed Foods (Meats, Pasta) 165° F (74° C)
Egg Dishes 145° F (63° C)
Cooling
Previously cooked food must be cooled to a temperature of 70°F (21°) within 2 hours from
the starting time. A critical high limit of 41°F (5°C) must be reached within 6 hours of initial
cooling start time. Corrective Actions must only include discarding the out of compliance
product or reheating to a temperature of 165°F (74°) unless higher temperatures are
required by local regulations, one time only.
Reheating
Previously cooked foods must be reheated to a minimum temperature of 165°F (74°)
within 120 minutes of starting the reheating process unless higher temperatures are
required by local regulations.
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Global HACCP Plan
Sample Logs
Review A1 log
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Global HACCP Plan
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and may not be reproduced, disclosed or distributed, in whole or in part, without permission.
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Global HACCP Plan
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and may not be reproduced, disclosed or distributed, in whole or in part, without permission.
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Global HACCP Plan
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and may not be reproduced, disclosed or distributed, in whole or in part, without permission.
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Global HACCP Plan
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Global HACCP Plan
Delivery Food Group Item Name Internal Weight Accept/Reject Corrective Action Initials
Date (Beef Tenderloin, Temperature of of on Rejected
Cantaloupe, Product Product Products
Tuna Loin) (Except
Dairy
Items)
Produce Accept Reject
Poultry Accept Reject
Beef/Pork Accept Reject
Produce Accept Reject
Dairy Accept Reject
Seafood Accept Reject
Produce Accept Reject
Poultry Accept Reject
Beef/Pork Accept Reject
Produce Accept Reject
Dairy Accept Reject
Seafood Accept Reject
Produce Accept Reject
Poultry Accept Reject
Beef/Pork Accept Reject
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Global HACCP Plan
MONITORING AND CORRECTIVE ACTION
Review one master case of fresh hamburger patties upon delivery checking each sleeve for the temperature sensitive label.
Verify that the product has not been temperature abused. Follow guidelines on Form A10 (Section II)
Determine that there is a minimum of 4 days usable shelf-life left on the product by noting the day of delivery and subtracting
that number from the Use-By date listed on the product
Once a week, take the internal temperature of the product following the guidelines found on Form A10 (Section II)
If the temperature sensitive label is activated, if there is not at least 4 days or more of usable shelf-life, or if the product is
delivered outside of the required temperature parameters; the suspect product should be returned and all other cases of
product delivered at that time should be evaluated.
Use the Action/Comment column to indicate corrective steps taken if the temperatures are not in the required range.
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Global HACCP Plan
Public Health Agencies may require the food service facility or restaurant to develop a
HACCP plan for each menu item or groups of potentially hazardous foods. This is called a
“Process HACCP Plan”.
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Global HACCP Plan
Several food flows are represented by this particular process. Raw, ready-to-eat food like
sashimi, raw oysters, and salads are grouped in this category. Components of these
foods are received raw and will not be cooked prior to consumption.
All the foods in this category lack a kill (cook) step while at the food service
establishment. In other words, there is no complete trip made through the danger zone
for the purpose of destroying pathogens. You can ensure that the food received in your
establishment is as safe as possible by requiring purchase specifications. Without a kill
step to destroy pathogens, your primary responsibility will be to prevent further
contamination by ensuring that your employees follow good hygienic practices.
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Global HACCP Plan
In this food preparation process, food passes through the danger zone only once in the
food service establishment before it is served or sold to the consumer. Food is usually
cooked and held hot until served, i.e. fried chicken, but can also be cooked and served
immediately. In addition to the facility-wide considerations, a food safety management
system involving this food preparation process should focus on ensuring that you have
active managerial control over the following:
Approved food source, proper receiving temperatures, and proper cold holding before
cooking would also be important. (Refer to prerequisite programs starting on page 5)
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Global HACCP Plan
Example Flow: RECEIVE⇒ STORE⇒ PREPARE⇒ COOK⇒ COOL⇒ REHEAT⇒ HOT HOLD⇒
SERVE
Foods prepared in large volumes or in advance for next day service usually follow an
extended process flow. These foods pass through the temperature danger zone more
than one time; thus, the potential for the growth of spore-forming or toxigenic bacteria is
greater in this process. Failure to adequately control food product temperatures is one of
the most frequently encountered risk factors contributing to food borne illness. Food
handlers should minimize the time foods are at unsafe temperatures.
A food safety management system involving this food preparation process should focus
on ensuring active managerial control over the following:
Cooking to destroy bacteria and parasites
Cooling to prevent the outgrowth of spore-forming or toxin-forming bacteria
Hot and cold holding or using time alone to control bacterial growth and toxin
formation
Date marking of ready-to-eat PHF (TCS food) held for more than 24 hours to
control the growth of pathogens
Reheating for hot holding, if applicable.
Approved food source, proper receiving temperatures, and proper cold holding before
cooking would also be important. (Refer to prerequisite programs starting on page 5)
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Global HACCP Plan
Food/Menu Items: Leafy greens and lettuces, cut melon, diced tomatoes
Critical
Control Critical Corrective
HAZARD(S) Monitoring Verification Records
Points Limits Action
PREREQUISITE Purchase produce from approved sources and follow standards A7, A8 and
PROGRAMS refrigerator temperature requirements
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Global HACCP Plan
HACCP CHART
Critical Control Points Monitoring Procedures Corrective Actions
(CCPs)
1. Store – eggs are stored Record temperature on form Out of range temps must be
under refrigeration at or below A3 refrigerator log 2X daily addressed immediately
5°C (41°F)
2. Cook- eggs are cooked to Cooks record temp. on A1 log Continue cooking to correct
an internal temp. of 63°C for cooking raw foods temp. or discard
( 145°F)
3. Hold – hot on steam table Cooks record temp. on A1 log Discard product if not at
at or above 60°C (140°F) for holding hot foods every temperature
two hours
Verification: Monitor temperature logs, and or observe temperature monitoring and
calibration.
Equipment Utilized at each Critical Control Point (include type and quantity of each unit)
CCP 1: Refrigerator, reach-in. (1)
CCP 2: Egg pans (4)
CCP 3: Chafing dish (1)
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Global HACCP Plan
Prepare N
Serve N
Prerequisite Refrigerated food is to be put away immediately upon delivery. Use of color coded cutting board.
Programs Do not reclaim food that has been holding on a buffet.
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Global HACCP Plan
Process
2) Temperature logs must be correctly filled in and retained for a period of 3 months.
The following procedures apply:
4) Food Safety self audits must be completed on a monthly basis and retained for 90
days.
5) Any additional relevant records regarding the flow of the food through the operation
must be verified and retained for 90 days. These documents may include, but are not
limited to:
• Food invoices
• Shellfish tags
• Food allergen documentation
• Laboratory sampling results of potentially hazardous foods
• Microbiologically food safety tested ingredients
• Pest control records
• Receiving and food attribute logs
• Thermometer calibration logs
6) Annually, the director of Global Food Safety must conduct a HACCP Plan review to
evaluate its effectiveness. A gap analysis must be performed to determine if there are
any applicable changes to critical control points, critical limits or other global food safety
standards. The revised plan must be issued to the field by the second week of every new
year.
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Global HACCP Plan
Objective
Provide a global standard regarding the proper cleaning and sanitizing of all food
service utensils, equipment and food production areas.
1) Chemical sanitizer solutions must be at proper concentration and temperature per
label instructions: All sanitizer in buckets, spray bottles, chemical sanitizing dishwashing
machines, and dispensing systems in each area must be tested to assure proper levels.
Mandatory sanitizer concentrations:
• Old Quats 200-300 PPM (e.g. Ecolab Pro 144)
• New Quats 150 to 400 PPM (e.g. Ecolab Pro 146)
• Chlorine/bleach 50-100 PPM (low temp. machines)
• Iodine 12.5-25 PPM
2) All non-chemical sanitizing dishwashing machines must reach the proper water
temperature: Dish machines that sanitize with hot water must be maintained to ensure
the critical limits below.
• Final rinse 180°F (82°C))
• Surface of dishes 160°F (71°C)
• Water temperature in a sink compartment 171°F (77°C)
3) Original containers of toxic materials must have a legible manufacturer's label:
Working containers of cleaners and sanitizers must be labeled with the common name of
the product.
• All chemicals in all containers must be accurately labeled
• Original containers must have a legible manufacturer's label
• Working containers such as spray bottles must be labeled with common names
such as "Sanitizer" or "Window Cleaner"
• All unlabeled liquids must be considered a potentially toxic material
4) Facilities for manual washing and sanitizing of equipment and utensils must be properly
maintained and operated:
• Sinks must be cleaned and properly stocked with detergent and sanitizer
• Wash, rinse and sanitize is the mandatory process (except Germany)
• Sinks must be large enough to accommodate at least half of the largest piece of
equipment being cleaned
• There must be no damage to sinks such as bent drain boards that do not shed
water
• Sinks may be used for dishwashing and for food preparation, but never at the
same time.
o Clean items may not be present on the drain board while food
preparation is occurring
o Sinks must be washed, rinsed, and sanitized between these two tasks
o Pot sink log (PDF)
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Global HACCP Plan
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Global HACCP Plan
Objective
Provide mandatory guidelines regarding physical facilities and the control of food
production and restaurant areas to ensure proper sanitation.
1) Exhaust hoods and ductwork system must be professionally cleaned and maintained:
Professional cleaning must be performed at least every 6 months. If UV lights/Ozone
system is installed, the hotel must provide proof of yearly inspections. (International only)
An inspection sticker must be affixed to the hood
2) A pest prevention program must be adopted and effective: Hotels must minimally use
a pest sighting log. The following are signs that the prevention program is not effective.
Fresh pest droppings
Active cockroaches or rodents in food prep and storage areas
Trailing ants
Birds inside the hotel or nesting on the outside of the building if their droppings
create a sanitation issue
(The presence of an occasional fly does not mean the pest program is ineffective)
3) Original containers of toxic materials must have a legible manufacturer's label:
Working containers of cleaners and sanitizers must be labeled with the common name of
the product.
All chemicals in all containers must be accurately labeled
Original containers must have a legible manufacturer's label
Working containers such as spray bottles must be labeled with common names
such as "Sanitizer" or "Window Cleaner"
All unlabeled liquids must be considered a potentially toxic material.
4) Floors, walls and ceilings must be free of excessive dust, debris and standing water:
Structures must be kept sanitary using a cleaning schedule. A cleaning checklist must
include the following:
Doors and windows
Under counters
Floor/wall junctions
All hand contact areas
Floor drains and mold
Many floors do not drain properly and repairs may not be economically viable. However,
standing water should be mopped up or pushed to a drain with a squeegee
immediately.
5) Ventilation must be adequate and vents, fan guards and filters clean: Dirty fans and
ceiling vents can be a source of product contamination.
Ceiling air vents and returns must not have dust build-up
Exhaust hood ventilation systems must not have grease build-up
Air fans must be cleaned regularly
6) Floors, walls and ceilings must be smooth, easily cleanable, and in good repair:
Exposed concrete blocks and bricks must be sealed and smooth unless area is used only
for dry storage.
Carpeting in food production areas is prohibited
Floors that are cleaned by water flushing methods must be coved and sealed at
the wall juncture
2010 Marriott International, Inc. All rights reserved. All contents are confidential and proprietary
and may not be reproduced, disclosed or distributed, in whole or in part, without permission.
32
Global HACCP Plan
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and may not be reproduced, disclosed or distributed, in whole or in part, without permission.
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Global HACCP Plan
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Global HACCP Plan
Objective
Ensure Marriott International hotels world wide have the proper food safety training,
conduct self inspections and have the tools needed to investigate potential food borne
outbreaks.
Documentation
1) Food Borne Illness Notification (FBIN) Procedures: A current copy of the document
must be obtained by February 28 of each new year. The procedures must be used for
the reporting of any suspected food borne outbreak.
Marriott Global Source - Food Borne Illness Notification Procedures
2) Food Safety Certification (hourly staff): All non-management food handlers must be
certified every two years using the Great Food Safe Food training program or the
approved management training program.
Marriott Global Source - Great Food Safe Food
3) Food Safety Certification (management staff): The minimum number of managers must
be certified in food safety. Positions and numbers vary by hotel brand and size.
NALO:
FFI/SHS - 1 manager
CY/RI - 250 rooms/suites or less: Chief Engineer (management or salaried),
GM, Other manager (or other hourly staff if only 1 management position on property)
CY/RI - 251 rooms/suites or more: Chief Engineer (management or
salaried), Assistant GM, Other managers (or other hourly staff if only 1 management
position on property)
MHR/JW/RH/RC/RCC - Assistant Engineer, Banquet Chef, Chief/Executive
Steward, Culinary managers, Director of Engineering, Executive Chef, Restaurant
Managers, Sous Chefs
International
CY - 250 rooms/suites or less: Chief Engineer (management or salaried),
GM, Other manager (or other hourly staff if only 1 management position on property)
CY - 251 rooms/suites or more: Chief Engineer (management or salaried),
Assistant GM, Other managers (or other hourly staff if only 1 management position on
property)
JW/MH/RHR- Assistant Engineer, Banquet Chef, Culinary Mangers, Director
of Engineering, Executive/Head Chef, Restaurant Managers, Sous Chefs,Executive
Steward/Chief Steward, Event Operations Manager/Maitre’d.
4) Certifications are valid for 5 years and must be from one of the approved accredited
providers.
CIEH (Charter Institute of Environmental Health)
NRFSP (National Registry of Food Safety Professionals)
Prometric (formerly Experior Assessments)
ServSafe (National Restaurant Association/Educational Foundation)
CRFA-NFSTP (Canadian hotels only)
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Global HACCP Plan
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Global HACCP Plan
Objective
Sanitary control and detailed maintenance of food production equipment and utensils is
essential to prevent cross-contamination in the food production environment.
1) A cutting board system must be in place: Minimally hotels must use at least two
separate boards for the preparation of food. It is acceptable to use a multiple color
cutting board system for non ready-to-eat food items.
• White for ready to eat food only
• One other color for raw food
Wood cutting boards may ONLY be used for:
• Butcher blocks
• Bakery worktables
• Food displays
o Chinese kitchens (International), for general use, provided the following
are met:
• Boards are properly maintained and marked for product use
• Separate boards used for chicken, fish, raw and cooked products
• All blocks must be scraped, washed and sanitized daily
2) Food contact surfaces of equipment and utensils must be durable, non-toxic, easily
cleanable and in good condition: All food contact surfaces in the food preparation area
must be made of materials that are safe, corrosion resistant, nonabsorbent, smooth and
easily cleanable.
• Food contact surfaces must be made of food-grade plastic or non-reactive
metals such as stainless steel
• Surfaces must also be in good condition to facilitate cleaning and to prevent
physical contamination of the food.
3) In-use utensils must be properly handled and stored in a sanitary manner: Handles of
utensils stored in the product must not touch the product and extend out of the
container for moist foods.
• For dry ingredients only, scoops may be stored inside the product container; the
handle must extend out of the product
• For moist products, the scoop must extend completely out of the container
• Glasses, cups and bowls with no handle may not be used as a scoop
• Ice scoops, shovels, paddles, etc., stored at the ice machine are considered to
be in use at all times and must be kept sanitary
• Utensils may not be stored in containers of sanitizer
Alternative methods of storing utensils include:
1. Holding on a clean, sanitary surface and wash-rinse-sanitize at least every 4 hours
2. Holding in hot water 140°F (60°C) or above
NOTE: Ice water is not an alternative allowed by the Food Code
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Global HACCP Plan
4) Non-food contact surfaces of equipment and utensils must be properly cleaned daily:
See examples below:
• Sides of sinks
• Gaskets on coolers
• Freezer doors tracks
• Sliding doors of ice machines
• Exterior of ice machines
• Exterior/sides of food containers
• On/off switches of food processing equipment
• Handles to cooler doors
• Shelves and racks for food
5) Non-food contact surfaces of equipment and utensils must be maintained in good
condition: Equipment and utensils must be durable, non-toxic, and easily cleanable and
in good condition. See examples of acceptable food contact surfaces:
• Corrosion resistant
• Nonabsorbent
• Smooth
• Easily cleanable
6) Hotels must use sanitizer test kits: Test kits must be readily available for each chemical
sanitizer used.
• Test kits buried in drawers or in the original aluminum foil wrap are not considered
readily available
• The calibration of automatic dispensing systems should be tested at least daily
• When mixed by hand, each sanitizer batch should be tested
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Global HACCP Plan
Objective
To protect food from microbiological cross-contamination, physical and chemical
hazards during storage.
1) Food and food contact surfaces must be protected from potential microbiological,
physical and chemical hazards at all times: Hazards listed below must be avoided.
• Raw animal products stored above or commingled with ready-to-eat products
• Physical hazards that would present an imminent health hazard, such as push pins
used directly above food prep surfaces or
• Chemicals stored above food or food contact surfaces
Proper storage examples
• Where complete vertical separation is not possible, raw poultry must be stored on
the bottom and ready-to-eat items must be stored on top. Items with the greatest
internal cooking temperatures must be stored on the lowest shelf.
• All other products should be stored in between and not commingled
• If various items are stored in a cold drawer, raw chicken should be at the front
and ready-to-eat items at the rear so that raw animal juices do not drip onto
ready-to-eat products as they are removed from the drawer
2) Food and food contact packaging must be properly stored: The standard gap is 6
inches (15 centimeters) off the floor. This gap facilitates cleaning, protects products from
spills and allows monitoring of pest activity.
3) Disposable plastic containers must not be reused for food storage: Cottage cheese
tubs, mayonnaise/pickle pails and sour cream containers are some examples.
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Global HACCP Plan
Objective
Associate hygiene practices are an integral component to any HACCP plan. Pathogens
spread by food workers is the leading cause of food borne outbreaks worldwide.
Hygiene standards must be mandated and managed by stakeholders in all hotels to
mitigate risks.
1) Hands that may have become contaminated must be washed frequently:
Food handlers must wash hands frequently using hot water and soap for 20 seconds and
dried using disposable towels or a heated- air hand drying device. See Hand
Washing brand standard (B-FBC-008)
2) Food workers must not contact ready-to-eat foods with bare hands:
All ready-to-eat food (food intended to be eaten without further cooking) must be
portioned and served without contacting bare hands.
Utensils, gloves, individual wax papers, etc., are appropriate alternatives if used
correctly.
3) Food workers displaying symptoms of illness are restricted from working around
exposed food:
Persons displaying symptoms such as vomiting, diarrhea, jaundice, sore throat with fever
or exposed pustular lesions are restricted from working around exposed food, utensils or
equipment.
Employees with the following symptoms should be restricted from food handling duties:
Diarrhea
Vomiting
Fever
Sore throat with fever
Jaundice
Open sores on their hands or forearms
Employees diagnosed with illnesses due to the following organisms should be excluded
from the food establishment:
Norovirus
Salmonella Typhi
Shigella
Hepatitis A
Shiga toxin-producing E. coli (STEC)
Review Associate exclusion guidelines (PDF)
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Global HACCP Plan
5) Hand washing facilities in food handling areas are used only for that purpose:
Hand sinks must be maintained clean and accessible at all times; supplied with readily
available hot water, soap, disposable towels or heated-air hand drying device. Hand
sanitizer may be available in addition to, but not in place of soap.
In addition, hand sinks must:
Have 100°F (38°C) water at the faucet in at least 60 seconds
Be designated with a sign reminding associates to wash their hands
Have a trash can in the general area
6) Food handler gloves must be changed whenever damaged or torn:
In addition, gloves must be worn over bandages, fingernail polish or artificial nails.
Wearing gloves on only one hand can be done safely and effectively.
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Global HACCP Plan
Objectives
1. Use temperature logs to ensure the monitoring of critical control points for
potentially hazardous foods.
2. Maintain holding equipment to ensure hazardous foods are not temperature
abused.
3. To prevent food borne outbreaks by cooking and reheating foods to proper
internal temperatures.
4. To ensure proper handling of hazardous foods during display and when left out of
temperature controlled environments.
1) Temperature logs: Hotels must minimally use the following documents to ensure food is
kept safe. Electronic or paper forms of the documents are acceptable. All forms must be
retained for 3 months.
• Cooking & Holding temperature logs - (HACCP Form A-1) Form A1 (PDF),
International A1 Cold, A1 Hot
• Log must minimally record:
• Date, Food Item, Time, Temperature (cooking and/or holding),
Meal Period and Location (Outlet Name), Corrective Action (if
temperature out of range)
• 2 hot and 2 cold temperatures are required per meal period
• Both cooking and holding temperatures are required
• Holding temperatures above 41°F (5°C) and below 140°F (60°C)
are out of range.
• Re-Heating temperature logs – (HACCP Form A-1)
• Log must minimally record:
• Date, Food Item, Location, Time, Temperature, Corrective
Action (if temperature out of range)
• All foods reheated must be recorded
• All fields must be correctly completed
• Temperatures below 165°F (74° C) are out of range
• Refrigerator and Freezer temperature logs (HACCP Form A-3) Sample form
A3 Refrigerator-Freezer log (PDF)
• Log must minimally record:
• Date, AM internal temp, PM internal temp, Corrective
Action (if temperature is out of range)
• Refrigerator temperatures above 41°F (5°C) are out of
range
• Freezer temperatures above 5°F (-15°C)are out of range
• Cooling temperature logs (HACCP Form A-2) Form A2 (PDF)
• Log must minimally record
• Date, Food Item, Temp at Start, Temp #1 (after 1 hour),
Temp #2 (after 2 hours), Temp #3 (after 4 hours), Temp #4
(after 6 hours), Corrective Action (if temperature out of
range)
• Temp #2 (after 2 hours) above 70°F (21°C) are out
of range
• Temp #4 (after 6 hours) above 41°F (5°C) are out of
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Global HACCP Plan
range
2) Equipment: Hotels must maintain hot and cold holding equipment to ensure
hazardous foods are not temperature abused.
• Cold food stored under refrigeration:
• Cold potentially hazardous foods must be maintained at 41°F (5°C) or
below in all cold-holding devices including walk-in coolers, reach-in
refrigerated units, cold-top storage devices and ice wells.
• All refrigerated (but not frozen) storage units are required to have
thermometers that accurately reflect the ambient temperature in the
warmest part of the unit. If built in devices are absent or not working,
hanging thermometers are adequate. One or the other must be present
and working in each unit.
• Food stored in hot holding equipment
• Hot potentially hazardous foods must be maintained at 140°F (60°C) or
above in all hot holding receptacles and devices.
• All hot holding equipment must be maintained at all times at a
temperature sufficient to keep hot food at the required temperature.
3) Cooking, holding, and reheating temperatures: Hotels must cook, hold and reheat
food to the proper internal temperatures to prevent food borne outbreaks.
• Minimum internal temperatures: Form A1 (PDF)
o Seafood and pork 145°F (63° C)
o Ground beef 155°F (68° C) **
o Poultry 165°F. (74° C)
o Veal and lamb 145° F (63° C)
o Egg dishes 145°F (63° C) ***
o Previously cooked food must be reheated to 165°F (74° C) within 2 hours.
** Hamburgers can be cooked to customer preference in some
jurisdictions
• See form A8 (PDF)
*** Fresh shell eggs can be cooked to customer preference in
some jurisdictions
4) Foods must not be left out at ambient temperature:
No potentially hazardous food can be left in the danger zone, 41°F (5°C) to 140°F (60°C)
for more than 30 minutes.
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Global HACCP Plan
Form A4
STORAGE AND HANDLING OF FRESH BEEF STEAKS
(Valid thru 12/31/10)
Food Quality and Safety Standards
PROCEDURE:
1) Upon receipt, immediately refrigerate fresh beef steaks to 34ºF to 38°F (1ºC to
3°C). Hold steaks in their sealed packages in the original cases. Check the
invoice for accuracy and record the delivery date on the case if no date is
visible. Shelf life for sealed fresh cut steaks is 10 days. Do not accept steaks that
have been cut for more than two (2) days prior to receipt.
2) Check steaks for broken vacuum-seal packages. Any “leakers” should be
returned to the vendor for credit. Rotate cases of steaks, first in first out. (FIFO)
3) Preparing for service:
o Remove steaks (a one day supply only) from the packaging.
o Discard any juices present.
o Blot dry with a single-use paper towel.
o Allow steaks to “breathe” for 30 to 45 minutes on pans, under refrigeration.
o Lightly brush each steak with a tasteless vegetable oil.
4) Store oiled steaks fat side up, with the cut side of each steak in contact with the
next. Use clean, shallow steam-table pan(s) of one layer.
5) To simplify inventory, it is preferable to store a standard number of each size and
variety of steak per pan. Cover pan(s) with plastic film with 6-8 slit holes, made by
the point of a knife, to prevent smothering and to inhibit spoilage. Label and date
each pan.
6) Store pans of oiled steaks at 34ºF to 38°F (1ºC - 3°C).
7) Use oiled steaks within 72 hours. Steaks that are not used after 72 hours should be
used for other purposes and fully cooked to at least 140°F (60°C).
NOTES:
• Do not reuse vegetable oil; discard after coating procedure.
• Do not add seasonings to oil.
• Do not store steaks flat (cut side down) on pan after coating
procedure.
• Excessive oil can cause flare-up during cooking.
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Global HACCP Plan
Form A5
RECEIVING, STORING AND HANDLING OF FRESH OR FROZEN FISH
(Valid thru 12/31/10)
Food Quality and Safety Standards
PROCEDURE:
1) Fresh fish is to be received packed in ice. Store fish immediately immersed in
flaked or crushed ice. Internal temperature of fish should be 32º-34ºF (0º-1ºC).
Only products from an approved seafood purveyor may be used. No local sport
harvested species may be used at any time.
2) At no time may any hotel or restaurant foodservice facility vacuum pack fresh
seafood of any kind.
3) No raw fresh fish is to be accepted in vacuum packaging or modified
atmosphere packaging (MAP) under any circumstances. Fresh fish packed in
oxygen-permeable bags can be accepted provided the bag is clearly marked
“High OTR or 10K OTR”. This distinction indicates a high oxygen exchange inside
the packaging.
4) Frozen fish can be accepted in reduced oxygen packaging providing the seal is
broken during thawing and the product is stored under refrigeration at 36 -38 °F
(2-3°C). This includes smoked fish, smoked shellfish or mollusks and sushi-grade
frozen fish.
5) Fresh fish is to be received and stored quickly in the coldest part of the
refrigerator or in a fish file.
6) Fish is to be stored:
o In a perforated pan nested in a solid pan with a space between each
pan to hold crushed or flaked melting ice water.
o In a fish file with crushed or flaked ice.
7) Fish is never to come in contact with the sides or bottom of the perforated
container or fish file.
8) Fish fillets are to be placed:
o Skin to skin.
o Wrapped loosely in clean plastic film or butcher’s paper.
o On a layer of flaked or crushed ice, with a thin additional layer of flaked or
crushed ice on top so as not to crush the fillets.
9) Whole fish, skin on, can be immersed in flaked or crushed ice without plastic
packaging with belly facing down.
10) Drain melted ice daily and replenish with fresh flaked or crushed ice. Never allow
fish to soak in water and become waterlogged. It extracts the flavor and makes
the flesh flabby.
11) Store each fish variety in separate pan(s) or fish file drawer. Label and date.
12) Never mix a fresh shipment of fish with older fish.
13) Ensure proper rotation of fish following the FIFO procedures. Hold fish for no more
than 3 days from receipt.
14) Thaw frozen fin-fish and/or shellfish (scallops, shrimp, etc):
o If vacuum packed, take out of original packaging.
o Allow 24 hours thaw time at refrigerated temperatures of 34º-38ºF (1º-3ºC).
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Global HACCP Plan
15) Do not defrost fish in stagnant water or at room temperature. Defrosting under
cold running water is acceptable, but not recommended.
16) Once defrosted, cook and serve immediately. Defrosted fish held for more than
24 hours can become mushy, dry, and fibrous and should be discarded.
17) Clean utensils and surfaces after handling fish, rinse in cold water, wash with hot
soapy water, rinse, and sanitize.
NOTES:
• Fresh fish, properly handled and stored, has a shelf life of
three days from time of receipt.
• Flesh should be firm, elastic & spring back quickly (leaving no
indentation) when pressed with a finger.
• Fresh fish will have no fishy odor.
• Fresh whole fish will have clear eyes and bright red gills.
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Global HACCP Plan
Form A6
STORING, HANDLING AND PREPARATION OF FROZEN CHICKEN
(Valid thru 12/31/10)
Food Quality and Safety Standards
PROCEDURE:
1. Purchase chicken from approved vendors only.
2. Frozen chicken must be received with no evidence of previous thawing.
3. Store frozen chicken immediately upon delivery.
o Place on lowest shelves of freezer or refrigerator to prevent possible cross-
contamination.
o Date product to assure First In, First Out (FIFO) usage.
4. Thaw frozen chicken under refrigeration 36º-38ºF (2º- 3ºC).
o Plan production needs to allow sufficient time (up to two days) for
thawing.
o Remove frozen chicken from box or plastic container and place on a
parchment-lined sheet pan.
o Keep chicken either covered or placed in food cart with doors.
o Never refreeze chicken.
5. Rinse thawed chicken under potable (drinkable) water:
o Be careful that draining water does not drip or splash on surrounding
foods or surfaces.
o Drain chicken thoroughly before preparing.
o Thoroughly wash, rinse, and sanitize all surfaces, equipment, and utensils
that came in contact with the chicken or the rinsing water.
6. Any marinade used for chicken must be discarded after use. Under no
circumstances should marinades be re-used for fresh products or added to the
product later in the cooking process (e.g. for basting).
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Global HACCP Plan
Form A7
STORING, HANDLING AND PREPARING MELONS
(Valid thru 12/31/10)
Food Quality and Safety Standards
Procedure:
1. Melons, especially the rough-skinned variety require special treatment.
o Upon receiving melons, place them under refrigeration at or below 41ºF
(5ºC) in the original cases.
2. The outside of a melon can trap dirt and bacteria from the soil.
Melons have been associated with food borne illness outbreaks
and need to be washed and sanitized before cutting.
o Scrub the rind with a vegetable brush.
o Rinse melons in cold water.
o Dip in the approved fruit and vegetable wash.
o Rinse again.
3. When removing the rind from a melon, use a clean and sanitized colored cutting
board.
o Use a clean and sanitized knife to prevent cross-contamination when
cutting melon.
4. When cutting or slicing peeled melon for service, use a ready to eat or white
cutting board.
o Use a clean and sanitized knife to prevent cross-contamination.
o When removing seeds from the melon, use a clean and sanitized spoon or
scoop.
5. Limit the service time of cut melon to a maximum of 4 hours.
o Keep melon out of the danger zone (41-140°F or 5-60°C) when serving or
displaying.
6. Discard all cut melon left over from salad bars and other service areas.
7. Do not mix melon with other fruits until just before serving.
Notes:
● “Victory Wash” (Ecolab) and “Fit” Fruit and Vegetable Wash” are approved washes
for produce. Follow the user instructions. Test Victory Wash once a month to make sure
the correct strength has been calibrated. Contact Ecolab for testing or to purchase
test strips. Strength recommendation is 60-80 parts per million.
● Fit Fruit and Vegetable Wash is available from US Foodservice. Read the label for
mixing the correct strength directions.
● Ozonated water as a vegetable rinse is an approved method as of 2010
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Global HACCP Plan
Form A8
STORING AND HANDLING LEAFY GREENS AND VEGETABLES
(Valid thru 12/31/10)
Food Quality and Safety Standards
Procedure:
1. Leafy greens and vegetables require special treatment.
o Upon receiving these items, place under refrigeration at or below 41ºF
(5ºC) in the original cases.
2. Greens and vegetables can trap dirt and bacteria from the soil.
These items have been associated with food borne illness outbreaks
and must be washed before preparation.
o Fill a clean sink with the approved vegetable wash solution
o Use cold water
o Make sure hands are washed
o Submerge the item(s) for at least 30 seconds
o Drain
3. If using “Ready to eat (RTE) greens and vegetables that have been previously
washed before packing do not need to be re-washed provided:
1. Bags are sealed and labeled “triple washed”, “washed” or “ready to eat”
2. The product comes from an inspected facility
4. Once prepared and cut, produce is potentially hazardous and must be kept out
of the danger zone (41-140°F or 5-60°C)
5. Discard all left over leafy greens and vegetables from salad bars and other
service areas.
Notes:
● “Victory Wash” (Ecolab) and “Fit” Fruit and Vegetable Wash” are approved washes
for produce. Follow the user instructions. Test Victory Wash once a month to make sure
the correct strength has been calibrated. Contact Ecolab for testing or to purchase
test strips. Strength recommendation is 60-80 parts per million.
● Fit Fruit and Vegetable Wash is available from US Foodservice. Read the label to
ensure the correct strength. Purchase test strips.
● Ozonated water as a leafy greens and vegetable rinse is an approved method as of
2010. (7-204.12)
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Global HACCP Plan
Form A9
STORAGE AND HANDLING OF MFST FROZEN
GROUND BEEF PATTIES
(Valid thru 12/31/10)
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Global HACCP Plan
Form A10
PURCHASING, RECEIVING, STORAGE & HANDLING
MFST F R E S H G R O U N D B E E F P A T T I E S
Food Quality and Safety Standards
(Valid thru 12/31/10)
Each master case must be coded with a “PACKED ON” date and “USE BY” date
on the exterior of the packaging (e.g. PKD month/date/year/time EXP
month/date/year/time). The USE BY date must be listed on each cryovac sleeve
of ground beef patties contained in each master case.
Each individual sleeve of ground beef patties must be fitted with a temperature-
management device to ensure adequate cold chain management from the
processor to the end user. (See illustration)
II. Receiving:
(Use Form A-11 for HACCP documentation purposes and initial)
The person receiving a delivery of MFST fresh hamburgers must:
1. Review each master case of fresh hamburgers delivered, by opening it
and viewing the individual cryovac sleeves of ground beef patties and
their temperature sensitive labels to verify that the product temperature
has been maintained throughout the distribution process and delivered at
or below 41°F (5°C).
2. Make sure all temperature-sensitive labels are showing either a “Fresh” or
“Still Fresh – Use Now”. Place the product into refrigeration between 36-
38oF (2-3oC) within 15 minutes of receipt.
3. If any of the temperature sensitive labels are indicating “Freshness NOT
Guaranteed” the entire case must be returned to the vendor immediately
and replaced with product that meets the listed specifications.
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Global HACCP Plan
NOTES:
• Current FDA food code requires that all ground beef products be cooked to a
minimum internal temperature of 155°F (68°C)
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Global HACCP Plan
• Follow all local, county, state and federal food code requirements regarding the
minimum cooking temperatures for ground beef and menu verbiage alerts regarding
the consumption of raw protein products, i.e. ground beef, seafood, and shell eggs.
• Guests may request that their ground beef patties be cooked below the 155°F
(68°C) and do so at their own risk.
• Service associates/employees should not at any time solicit guests for “doneness”
on ground beef patties.
• If a guest does not request a specific doneness during the order taking process,
then the ground beef patty should be cooked to a minimum of 155°F (68°C), per
Marriott International standard.
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Global HACCP Plan
Review one master case of fresh hamburger patties upon delivery checking each sleeve for the temperature
sensitive label. Verify that the product has not been temperature abused. Follow guidelines on Form A10
Determine that there is a minimum of 4 days usable shelf-life left on the product by noting the day of delivery
and subtracting that number from the Use-By date listed on the product
Once a week, take the internal temperature of the product following the guidelines found on Form A10
If the temperature sensitive label is activated, if there is not at least 4 days or more of usable shelf-life, or if the
product is delivered outside of the required temperature parameters; the suspect product should be returned
and all other cases of product delivered at that time should be evaluated.
Use the Action/Comment column to indicate corrective steps taken if the temperatures are not in the required
range.
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Global HACCP Plan
Form A12
PURCHASING, STORING & FABRICATING FRESH GROUND BEEF PATTIES
CLEANING, SANITIZING & MAINTENANCE OF THE GRINDING MACHINE AND PARTS.
Food Quality and Safety Standards
(Valid thru 12/31/10)
OBJECTIVE:
The grinding of fresh ground beef and its use for hamburger patties has inherent risks.
Due to the nature of the product, certain procedures must be followed by all
properties handling raw ground beef products, fresh or frozen. If the following
procedures are followed, the risks are low and manageable. Good raw product
sourcing is paramount to avoid the potential of a food borne illness outbreak due to
pathogens such as E. Coli 0157: H7, Salmonella and Listeria. Failure to adhere to these
policies may cause monetary and reputation damages to your hotel, Marriott
International and its partners.
You can follow areas of these procedures for the production of other products,
including pork, veal, lamb, or other related meats. The grinding of beef trimmings is
strictly prohibited for use in the production of ground beef patties. Ground beef
produced from beef trimmings is to be used only in products that are to be cooked to
a minimum of 165° F (74°C).
International hotels should utilize these procedures as a guidance document and
should make every attempt to come into complete compliance.
PURCHASING SPECIFICATIONS:
¾ When purchasing beef for use in the production of ground beef, you must
specify:
o Fresh boneless whole steer chucks (NAMPS # 115, North America only)
o Weight from 70 – 80 lbs (31.75 – 36.29 kg)
o Maximum fat of 20–22 %
o Packed in sealed cryovac packaging according to standard boxed beef
cardboard packaging requirements (USDA)
o International hotels should make every attempt to purchase product
meeting the stated specifications
o Frozen beef, meeting the NAMPS #115 specifications, should only be used
if fresh is not available
DELIVERY AND STORAGE:
¾ Beef should be delivered under refrigeration at between 36°- 38°F (2-3°C) with
the cryovac packaging showing no signs of leakage
o Frozen, where used, should be delivered and received at 10ºF (-12ºC) or
below.
o Note that beef that has been placed in cryovac packaging tends to
have a purple color while under vacuum and when initially opened, emits
a slightly sour aroma. This is due to the wet aging process.
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Global HACCP Plan
GRINDING:
¾ It is important to remember that when grinding any meat product, especially
beef that contains both lean and fat, that heat is the enemy. Heat is
generated by the simple process of running the grinder, dull grinding machine
knives, and the handling of the product. Even low amounts of heat will melt
the fat within the ground product, causing emulsification and creaming, both
which greatly reduce the quality of the end product.
o Remove grinder head, worm, knife, and plate from the refrigerated
storage and assemble the grinder immediately before starting the
grinding process.
o Feed the well-chilled meat from the hopper into the grinder, catching the
ground product in a clean, chilled and sanitized NSF approved container.
o If a second grind is required, grind the product again into a suitable
chilled and sanitized NSF container.
o Continuous grinding once started, is essential to produce maximum
efficiency of (chilled) machine and reduce the possibility of
contamination.
o Immediately following the grinding process, the ground beef should be
stored refrigerated at or below 36°- 38°F (2-3°C) in a covered, NSF
approved container for later molding, or used immediately.
PORTIONING OF RAW GROUND BEEF:
o All production of ground beef patties should be done under refrigeration
at or below 36°- 38°F (2-3°C).
o Preparation should be done using gloved hands at all times.
o All molds should also be chilled.
o Cover the mold with plastic wrap.
o Place portioned ground beef into the mold and using the heel of the
hand, press firmly to form the meat into the mold being sure edges are
well formed and smooth.
o Do not over-press the ground beef, avoiding over manipulation of the
product.
o Once the patties are formed, remove them individually onto suitable sized
pieces of parchment paper and stack 4 – 6 deep in an appropriate NSF
approved, clean and sanitized stainless steel or plastic storage pan.
o Never mix older product with new and always use a clean and sanitized
storage container.
o Date, label, and cover immediately.
o Refrigerate and use all patties within a 24 hour period.
o Any patties or bulk ground beef not used within 24 hours must be utilized in
products heated to a minimum of 155° F (68°C).
CLEANING AND MAINTENANCE OF THE GRINDER AND ITS PARTS:
¾ An important factor in keeping ground beef wholesome and of the highest
quality is the cleaning and maintenance of the grinder itself.
o Keep grinder and its parts, washed, rinsed, sanitized, air dried and chilled
between uses.
o Break down the grinder after each use and limit its use to as few
production episodes daily as possible. One to two times per day is best.
o When cleaning the machine, make sure to unplug it prior to washing, or if
hard-wired, make sure to shut off the power to the connection prior
washing.
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Global HACCP Plan
o Remove all attachments and parts from the machine and wash, rinse and
sanitize them in a three compartment sink, (two compartment sink and
pot washer for international hotels).
o Avoid washing the parts in a dish machine because the high heat and
washing process can bake the meat onto the plates, worm, and other
attachments.
o Using a compartment sink to wash the equipment will allow the
associate/employee to get the meat residue off of the equipment much
more thoroughly.
o The use of a synthetic scrub brush on the grinding blades versus a
synthetic pad will best maintain their sharpness.
o Since many of the parts are small, it is a good idea to have them washed,
rinsed, sanitized, and returned to the person responsible for the grinding
immediately.
o Air drying can occur in the area where the grinding takes place.
o Knives and plates should be sharpened or replaced with a second sharp
set periodically, (once a month is recommended).
o Dull knives and plates significantly reduce the quality of the final product.
NOTES:
• Ground beef trimmings should be used within 24 hours from time of grinding and
may not be utilized for hamburgers.
Adulterating, (adding of fresh or dried seasonings, herbs, or spices), can
significantly increase the chances of cross-contamination by bacteria and their
growth within the product.
Keep all work surfaces, equipment, and product at the highest possible levels of
sanitation and at the required temperatures throughout production.
Keep limited quantities of ground beef in production at any given time. Do not
freeze product at any time for later use.
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Global HACCP Plan
Form A14
STORING, HANDLING AND PREPARING CITRUS FRUITS FOR FOOD AND DRINKS
(Valid thru 12/31/10)
Food Quality and Safety Standards
Procedure:
1. Citrus varieties like lemons, limes, grapefruit and oranges require special
treatment.
o Upon receiving citrus fruits, store them in the original cases
2. The outer rind of these fruits can trap dirt and may contain harmful bacteria from
the soil. Fruits must be washed and sanitized before cutting.
o Rinse the fruits in cold water
o Dip in the approved fruit and vegetable wash for at least 30 seconds
3. When removing the rind or cutting the fruit for use in cocktails, water or iced tea;
use a clean and sanitized white cutting board.
o Use a clean and sanitized knife to prevent cross-contamination when
cutting
o Use food handler’s gloves during preparation
4. When storing prepared fruits, use a clean container and do not mix items.
o Keep prepared citrus chilled at or below 41°F or 5°C
o Do not mix old with new
o View the recommended container for bar use at:
Mini Dome Garnish Center (PDF)
Notes:
● “Victory Wash” (Ecolab) and “Fit” Fruit and Vegetable Wash are the
approved washes for produce. Follow the user instructions. Test
Victory Wash once a month to make sure the correct strength has
been calibrated. Contact Ecolab for testing or to purchase test strips.
Strength recommendation is 60-80 parts per million.
● Fit Fruit and Vegetable Wash is available from US Foodservice. Read
the label for mixing the correct strength directions.
● Mini Dome Garnish Center can be purchased from Wasserstrom (item
#801643)
● If using an ozone wash, test the solution once a month with test strips
provided with the unit.
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and may not be reproduced, disclosed or distributed, in whole or in part, without permission.
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Global HACCP Plan
Form A15
PREPARATION OF LOBBY AND SPA GRATIS BEVERAGES
(Valid thru 12/31/10)
Food Quality and Safety Standards
1) Lemons, limes, oranges, cucumbers, herbs and other citrus fruits must be stored
under refrigeration when received.
2) Rinse and sanitize all ingredients prior to preparing or cutting.
3) Use a clean knife and prepare ingredients on a white cutting board.
4) Food grade gloves must be worn while cutting fruit, vegetables or preparing
herbs and placing them in the beverage dispenser.
5) Use clean ice that has not been cross-contaminated.
6) All beverages not refrigerated must be discarded after 4 hours.
7) Wash and sanitize drink dispensers between uses.
8) Disposable containers and napkins are to be used with a trash receptacle within
ten feet.
PREPARATION NOTES:
Standard recipe
Procedure #1:
1) In a clean container, mix 5 quarts of ice with cold water, fruit or
cucumber.
2) Mix ingredients lightly to blend and pour in dispenser.
3) Top with remaining 2 quarts of ice and cover.
4) Taste the beverage and serve.
Procedure #2:
1) Shingle fruit or cucumber slices around the inside of a clean
dispenser.
2) Add 5 quarts of ice to the center of the container.
3) Slowly pour cold water onto the ice making sure slices are left intact.
4) Top with remaining ice and cover.
5) Taste the beverage and serve.
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Global HACCP Plan
• Certain fruits do not work well as their flavor will not infuse without
heat. Do not use strawberries, raspberries, grapes, apples, kiwi,
stone fruit or similar fruits.
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and may not be reproduced, disclosed or distributed, in whole or in part, without permission.
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Global HACCP Plan
Form A16
PURCHASING, RECEIVING, STORAGE AND HANDLING OF FRESH POULTRY
(Valid thru 12/31/10)
Food Quality and Safety Standards
Procedure:
1. Purchase poultry from inspected, (third party or hotel management inspections),
facilities or a USDA inspected facility.
o Whole birds should be well-fleshed with no missing skin, cut marks,
blood spots, bruises and other blemishes.
o Boneless single and double breast portions should be free of excess
fat, bone, cartilage, foreign material, and have the rib meat removed.
Blood spots, bruises and other blemishes shall not exceed normal
grade. The tenderloin should be fully intact.
o Bone-in single and double-breast lobe breast portions should be free
of excess fat, cartilage, any foreign material and have the rib meat
removed. Blood spots, bruises, and other blemishes shall be minimal.
The tenderloin should be fully intact.
2. Chicken products should be delivered at a temperature of 28º-32ºF (-2º-0ºC). The
product, though not frozen, will be firm to the touch.
o No ice should be used as a refrigerant during distribution or storage.
o Upon delivery, immediately store on the lowest shelf in the coldest part
of the refrigeration unit.
o Reject delivery of poultry that is slimy, has a pungent odor, grey or
green skin color; and is above the minimum required temperature.
3. Poultry storage on property should be maintained at 32º-38ºF (0º-3ºC).
o The maximum shelf life of all raw poultry products is 12-14 days from kill
date.
o Maximum storage time on property is 3 days from date of delivery.
Notes:
● Handle all raw poultry with care, utilizing gloves for personal
protection and to prevent cross-contamination.
● Cook raw poultry products to a temperature of 165°F (74°C).
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and may not be reproduced, disclosed or distributed, in whole or in part, without permission.
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Global HACCP Plan
Form A17
RECEIVING, STORING and HANDLING OF FRESH SHELLFISH
(Valid thru 12/31/10)
Food Quality and Safety Standards
PROCEDURE:
1) Shellfish (in the shell) including clams, mussels, oysters and scallops are to be
received:
at a temperature of no more than 41°F (5°C)
in their original containers until ready to prepare
2) Shellfish must come from approved harvesting areas with an affixed tag
containing:
catch origination
date of harvest
dealer’s name and identification number.
Retain these tags on the original container until empty and thereafter keep on
file for 90 days.
Warm water oysters (oysters from waters above 72°F-22°C) such as those
originating from the Gulf of Mexico or Atlantic Coastal areas in the US, may not
be served raw at any time.
3) Shellfish must be reasonably free of mud, dead shellfish or broken shells. All dead,
cracked and broken shellstock must be discarded. Only tightly-closed shellfish
can be used.
4) Shellfish may be removed from original container and displayed for sale providing
products are:
washed and cleaned with potable water
maintained on drained ice
kept out of standing water
protected from contamination
identified and not mixed with differing species
Best practice for International Hotels: Retain a frozen sample from each batch of shellfish
for future testing if necessary.
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and may not be reproduced, disclosed or distributed, in whole or in part, without permission.
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Global HACCP Plan
GLOSSARY
Terms
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and may not be reproduced, disclosed or distributed, in whole or in part, without permission.
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Global HACCP Plan
REFERENCE
Web Resources
Hazard Analysis and Critical Control Point Principles and Application Guidelines
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and may not be reproduced, disclosed or distributed, in whole or in part, without permission.
65