Instructions For Verification PDF

Instructions for Submitting Online Verification Requests
Users already registered with the Council can go to http://cisce.org and click on the Plus symbol on the
SERVICES tile, and then click on the Login to CISCE Service Portal link below. This will open the Services login
screen where they can enter their login credentials to access the Verification Requests Home page. They can
use the Add New Request link at the top right corner of the Home page, and follow the instructions provided
from No: 2 below, to submit a verification request.
Users who have not yet registered with the Council, will first have to create an account. Such users are advised
to follow the step by step instructions provided below for submitting verification requests.
1. Create an account.
a. Go to http://cisce.org, click on the Plus (+) symbol on the SERVICES tile, and then click on the “Login
to CISCE Service Portal” link. This will open the Services login screen.
b. In the Services login screen, click on the link: Not yet Registered? Register Now
c. In the screen that opens, enter a valid email address and password, and click on the Register button,
that sends a confirmation message to the email address provided.
d. Access your mail box and click on the activation link that was sent to you, or copy and paste the link
in the address bar of your browser.
e. In the screen that opens now, enter your password and click on the Submit button. This will open the
User Profile screen.
f. Enter the Name, Email address and Mobile Number and the organization type.
g. For Government and Non-Government Organisations:
I. If Government/Non-Government is chosen as the Organisation Type, three new fields will
appear below. Use the dropdown in the first field to select the Organisation. If the name of
the organisation is not in the dropdown list, choose Other. Enter the Organisation Name and
Department in the other two fields.
II. Enter the Address, City and the name of the State.
III. Select the Country from the dropdown.
IV. If Authorization Letter is required, click on the Browse button to locate and upload the
scanned copy of the authorisation letter on the Organisation’s letterhead and submit by
clicking Update button.
V. Now log out, and login again. If the Council has not yet given approval to the government or
non-government organisation to submit verification requests, a message will appear stating:
Awaiting approval from CISCE to submit verification request. A request for verification cannot
be submitted at this stage. Once approval is granted by the Council to submit verification
requests, a notification will be sent to the user.
VI. After receiving approval from the Council, login to your account on our site to navigate to the
Verification Requests page. This screen has four tiles: Requests Drafted, Requests Requiring
More Clarification, Requests Being Processed, and Completed Requests. The Add New Request
link at the top right corner of the screen will now be enabled.
h. For Individuals:
I. In the User Profile screen, after updating the record with relevant detail, click on the Click here
for mobile verification code link. A token number will now be sent to the mobile number you
have provided.
II. Enter the token number that you have received on your mobile phone into field provided for
the purpose, and click on the Verify Token link. On successful verification the link will be
replaced with the message: Verified.
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III. Now log out, and login again. The Verification Requests Home page will now become available.
This screen has four tiles: Requests Drafted, Requests Requiring More Clarification, Requests
Being Processed, and Completed Requests. The Add New Request link at the top right corner
of the screen will now be enabled.
2. Click on the Add New Request link. This opens the Terms & Conditions page.
3. Check the confirmation checkbox in the Terms & Conditions page and click on the Next button. This will
open the Verification Request page. The details of the Individual or Organisation making the verification
request will now be visible on the left part of the screen.
4. You will once again have to upload the scanned copy of the Authorisation Letter.
5. Now click on the Add Doc button at the top right corner of the screen that opens up a row below.
6. Select the Course from the drop-down list, enter the candidate's UID Number/Index Number, Year,
Document Type, and Number of Copies required in the appropriate fields.
7. Click on the Browse button to locate and upload scanned copies of certificates for which the verification
request is being sent.
8. To the bottom right of the page, there are two buttons: Save as Draft, and Make Payment. (Organisations
that are exempted from having to make payment, will have a Submit button instead of a Make Payment
button). Click on the Save as Draft button if you want to save the details entered and submit the request
later. Your request will now appear under the Requests Drafted tile.
9. Click on the Make Payment/Submit button if you want to submit the request right away. A warning message
will pop up informing you that a request once submitted cannot be modified.
10. Click Yes to continue. Users who have to pay for the service, will now be navigated to the Online Payment
page for making the payment online. When the payment process is completed, you will be navigated back
to the Services portal. A confirmation message will now appear, which will have Verification Request
Reference Number, as well as the Payment Transaction ID. Your request will now appear under the
Requests Being Processed tile.
11. If the Council reverts back to you for more clarification, then your request will appear under the Requests
Requiring More Clarification tile. To know details of the clarifications sought, click on the request. A new
window will open with a Comments box showing the clarifications required by the Council. Provide the
clarifications required and click on the Submit button.
12. When your request is Approved/Rejected by the Council, it will appear under the Completed Requests tile.
Terms & Conditions

1. Verification Service is a paid service for all organizations, except for a few that have been exempted (like
Government and Defence organisations).
2. Verification Service is a paid service for individuals.
3. Requests for verification must be accompanied by scanned copies of the documents to be verified.
4. Verification requests from organizations must be accompanied by scanned copy of authorization letter
from authorized signatory.
5. Accepting or Rejecting requests for verification is the sole discretion of the Council.
6. Refund / Cancellation Policy
Once the online application is submitted successfully, the transaction fees cannot be refunded under
any circumstances. If the transaction fails and the amount is debited from the concerned customer’s
account, the amount will be refunded to the same bank account/credit/debit card account from which
the transaction was initiated after due verification by CISCE. Cancellation of any transaction which is
approved is not possible under any circumstances.
6. I understand and agree to the Terms & Conditions mentioned hereinabove.

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Instructions for Submitting Online Verification Requests

Terms & Conditions

6. I understand and agree to the Terms & Conditions mentioned hereinabove.

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