Iso/ts 16949

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ISO/TS 16949

ISO/TS 16949 is an ISO technical specification aimed at the development of a quality management system that provides for
continual improvement, emphasizing defect prevention and the reduction of variation and waste in the automotive industry supply
[1]
chain. It is based on the ISO 9001 standard and the first edition was published in June 1999 as ISO/TS 16949:1999.

It was prepared by the International Automotive Task Force (IATF) and the "Technical Committee" of ISO. It harmonizes the
[2]
country-specific regulations of quality Management systems.

About 30 percent of the more than 100 existing automobile manufacturers affiliate the requirements of the norm but especially the
large Asian manufacturers have differentiated, own requirements for the quality management systems of their corporate group and
their suppliers.

ISO/TS 16949 applies to the design/development, production and, when relevant, installation and servicing of automotive-related
products.

The requirements are intended to be applied throughout the supply chain. For the first time vehicle assembly plants will be
encouraged to seek ISO/TS 16949certification.

Contents
Historical background
Superseded in 2016
Contents of the specification
Certification
References
External links

Historical background
Many suppliers (OEMs) were asked by the car manufacturers to build and certify their quality management system according to the
rules and regulations of their own country organizations, such as:

VDA (Germany)
AIAG (North America)
AVSQ (Italy)
FIEV (France)
SMMT (UK)
But due to this regulation a supplier needed to provide two different certificates for Daimler and Chrysler (VDA 6.1 for Germany and
QS 9000 America), even though the supplier delivered only to a single company. These complexities accelerated the need for
harmonization.

Superseded in 2016
[3]
In 2016, the IATF published the IATF 16949:2016, which superseded and replaced the ISO/TS 16949.

Contents of the specification


The aim of the standard is to improve the system and process quality to increase customer satisfaction, to identify problems and risks
in the production process and supply chain, to eliminate their causes and to examine and take corrective and preventive measures for
their effectiveness.[4] The focus is not on the discovery, but on the avoidance of errors.The eight main chapters of the standards are:

Chapters 1-3: Introduction and Preface


Chapter 4: Quality Management System (general requirements, control of documents and records)

4.1 General
4.2 Documentation Requirements

4.2.1 General
4.2.2 Quality Manual
4.2.3 Control of documents

4.2.3.1 Engineering Specification

4.2.4 Control of records

4.2.4.1 Records retention

Chapter 5: Responsibility of the management


Chapter 6: Management of resources
Chapter 7: Product realization
Chapter 8: Measurement, Analysis and Improvement
The process-oriented approach to business processes that is addressed in the ISO 9001:2008 is the base of the standard. It looks at the
business processes in a process environment in which there are interactions and interfaces that need to be recognized, mapped and
controlled by the quality management system. Additionally the gateways to the exterior (to sub-suppliers, customers and to remote
locations) are defined. The Standard distinguishes between customer-oriented processes, supporting processes and management
processes. This process-oriented approach is intended to improve the overview of the whole process. This is not an isolated process,
but a combination of all interacting business processes which af
fect the quality performance of a firm.

A key requirement of ISO/TS 16949:2009 is the fulfillment of customer-specific requirements, set up by the automotive
manufacturer in addition to the quality management system of their suppliers. This may have decisively contributed to the worldwide
recognition of the TS by many manufacturers.

Certification
The ISO/TS 16949 can be applied throughout the supply chain in the automotive industry. Certification takes place on the basis of the
certification rules issued by the International Automotive Task Force (IATF). The certificate is valid for three years and must be
confirmed annually (as a minimum) by an IATF certified auditor (3rd Party Auditor) of an IATF recognized certification body. Re-
certification is required at the expiry of the three-year period. Certification pursuant to ISO/TS 16949 is intended to build up or
enforce the confidence of a (potential) customer towards the system and process quality of a (potential) supplier. Today, a supplier
without a valid certificate has little chance of supplying a Tier 1 supplier and certainly no chance of supplying a car manufacturer
with standard parts, if indeed that OEM is a participating member of the IATF (most Japan OEM are members of JAMA and not
members of the IATF) .[5]

Certification bodies include:

TÜV Rheinland (Germany)


BSI Group (UK)
Bureau Veritas (France)
DNV GL (Norway)
DQS (Germany)
EAGLE Certification Group(USA)
IFCE (NORTHERN IRELAND)
Indian Register Quality Systems
LRQA (UK)
SAI Global (Australia)
SGS S.A. (Switzerland)
TÜV NORD (Germany)
TÜV SÜD (Germany)

References
1. [1] (http://www.iso.org/iso/home/store/catalogue_ics/catalogue_detail_ics.htm?csnumber=30512)
2. Cassel, Michael (2007).ISO/TS 16949 QM in der Automobilindustrie umsetzen
. Germany: Carl Hanser Verlag. p. 1.
3. "IATF 16949:2016" (http://www.aiag.org/quality/iatf16949). AIAG. 2016-10-03. Retrieved 2016-11-11.
4. Kartha, C.P. (2004). "A comparison of ISO 9000:2000 quality system standards, QS9000, ISO/TS 16949 and
Baldrige criteria". The TQM Magazine Volume 16. Emerald Group Publishing Limited. Number 5: 336.
5. <http://www.jama-english.jp/>Daimler (2002). "Global supplier magazine". 4th quarter
. Daimler: 17.

External links
ISO/TS 16949:2009 Quality management systems—Particular requirements for the application of ISO 9001:2008 for
automotive production and relevant service part organizations

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