Crow Resume

Anna E.
Crow (608) 577- 5621

[email protected]
Education
M.Ed. Student Development Administration, Seattle University
Spring 2019
B.S. Community Engagement and Education, University of Wisconsin- Milwaukee
Spring 2015
Experience
Cornish Commons | Cornish College of the Arts
Seattle, WA | August 2017- Present
Welcome Desk Coordinator

 Supervise and coach 10 Desk Assistants in attending to customer service, troubleshooting and
professional development
 Enhance Welcome Desk at Cornish Commons, including day to day logistics
 Design initiatives that support retention and belonging
 Connect students with resources and provide information around campus and community
 Create and implement customer service and logistics training for Desk Assistants
 Maintain and track university databases such as Jenzabar and Property Boss
 Respond to emergencies on while on Professional On Call rotation
Resident Director
 Supervised 11 Resident Assistants as peer leaders to 11 residence hall floors
 Mentored Resident Assistants in peer academic and personal concerns
 Served as Conduct Hearing Officer for the campus using restorative justice practices
 Coordinated, approved, and tracked programming for 100+ programs
 Managed personal and coding for programming and training, up to $1000/ month
 Served on a professional on-call rotation, respond to emergency situations
 Developed Resident Assistant training including emergency response training and policy enforcement
Seattle University
Seattle University | January 2019- Present
 Train Student Government on quantitative and qualitative survey data coding

 Advise Student Government committees utilizing survey results to code and identify themes
 Coach President Advisory Board on survey stakeholder presentations
Greater Seattle Business Association

Seattle, WA | April- September 2018
Intern
 Observed qualitative assessment practices for LGBT scholarship program with 30+ scholars
 Developed four assessment reports for scholars and alumni integrating theoretical frameworks and
organizational implementation guide
 Incorporated assessment with goals of obtaining more quantitative data
 Attended annual Leadership Immersion Weekend with scholars, assisted in logistics, coached in
critical conversations
City Year Milwaukee
Milwaukee, WI | August 2015- June 2017
Team Leader
 Led and coached a team of seven corps members at a Milwaukee Public High School to achieve site
goals
 Facilitated group reflection and provided mentorship to 10 corps members
 Co-managed a partnership between City Year, school administration, and teachers
 Ensured 70 targeted students receive 15 hours of tutoring over the year, of which 50% of students
must show improvement in Language Arts and Math
 Organized and facilitated monthly site-wide trainings for more than 100 people
 Served as Learning and Development Coordinator for site programming
 Designed curriculum and outlines to prepare incoming Corps Members
 Managed a group of 15 corps members to create a regionally collaborative learning and development
day for over 300 City Year corps members and staff
AmeriCorps Member
 Provided academic class support at Rufus King International Middle School, eighth grade English
class for 120 students
 Tutored and monitored 10 students’ progress in English
 Mentored 15 students in behavior and attendance strategies
 Assisted in City Year after school programing as a Literacy Coordinator
 Selected as a Coordinator for Mid-Year Summit Committee, successfully selected a site wide, 100+
person, theme, and activities for the summit
University of Wisconsin- Milwaukee

Milwaukee, WI | December 2011- May 2015
Resident Assistant, UW-Milwaukee University Housing

 Created and maintained a community of 70+ residents in the Social Justice, Diversity and Pride
Living Learning Community and the Transfer Student Living Learning Community
 Facilitated problem solving for UWM statewide housing conference
 Organized and designed social and academic campus events for 500+ students
 Responded to emergency building situations
Orientation Leader, UW- Milwaukee Student Success Center

 Created group structure and maintained timely execution for incoming student programs
 Assisted in advising sessions and schedule creation for incoming School of Education students
 Led incoming students on tours of campus and addressed questions from students and families while
providing customer service
 Daily execution of time sensitive problem solving
Education Coordinator, UW- Milwaukee LGBT Resource Center
 Organized and presented information in classes and conferences about LGBT+ topics
 Facilitated and tailored Safe Space trainings for the UWM campus community
 Designed weekly programming and supported additional office programming
 Presented Gender 101 presentation for statewide University of Wisconsin conference, Spring 2012
Leadership & Affiliations

Professional Development Chair, 2018- 2019
Seattle University Student Development Association
Graduate Associate Program, 2018- 2019
NASPA, Student Affairs Administrators in Higher Education
NWACUHO, NW Association of College and University Housing Officers

NASPA, Student Affairs Administrators in Higher Education

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Anna E.

Crow (608) 577- 5621

Welcome Desk Coordinator

 Train Student Government on quantitative and qualitative survey data coding

Greater Seattle Business Association

University of Wisconsin- Milwaukee

Resident Assistant, UW-Milwaukee University Housing

Orientation Leader, UW- Milwaukee Student Success Center

Leadership & Affiliations

NWACUHO, NW Association of College and University Housing Officers

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