WHISPERFLOXF AND MAX-E-PROXF

™ ™

HIGH PERFORMANCE 3-PHASE PUMPS

INSTALLATION AND
USER’S GUIDE

IMPORTANT SAFETY INSTRUCTIONS

READ AND FOLLOW ALL INSTRUCTIONS
SAVE THESE INSTRUCTIONS
i

CUSTOMER SERVICE / TECHNICAL SUPPORT

If you have questions about ordering Pentair Aquatic Systems replacement parts, and pool products, please contact:

Customer Service and Technical Support, USA Sanford, North Carolina (8 A.M. to 4:30 P.M. ET)
(8 A.M. to 4:30 P.M. — Eastern/Pacific Times) Phone: (919) 566-8000
Phone: (800) 831-7133 Fax: (919) 566-8920
Fax: (800) 284-4151
Moorpark, California (8 A.M. to 4:30 P.M. PT)
Web site Phone: (805) 553-5000 (Ext. 5591)
Visit www.pentairpool.com or www.staritepool.com Fax: (805) 553-5515

TABLE OF CONTENTS

Important Pump Warning and Servicing .............................................................. 6

Safety Instructions ............................................... ii Motor Care 6
Pump Overview ..................................................... 1 Pump Disassembly 6
Pump Overview and Features 1 Pump Reassembly 7
Union Adapter Installation 1 The Mechanical Seal 7

Installation ............................................................. 2 Troubleshooting .................................................. 8

Location 2 Replacement Parts .............................................. 9
Piping 2 Illustrated Parts List 9
Fittings and Valves 2 Motor Table 10
Electrical Requirements 2 Hydraulic Parts Table 10
Electrical Installation 3 Pump Dimensions 10
Operating the Pump ............................................. 4 Pump Performance Curves 11
Priming the Pump 4
Maintenance .......................................................... 5
Pump Strainer Basket 5
Cleaning the Pump Strainer Basket 5
Winterizing 5

P/N 353076 Rev. C 2/8/17

WHISPERFLOXF™ and MAX-E-PROXF™ High Performance 3-Phase Pump Installation and User’s Guide
 ii

IMPORTANT PUMP WARNING AND SAFETY INSTRUCTIONS

General Warnings
IMPORTANT NOTICE • Never open the inside of the drive motor enclosure. There is a
This guide provides installation and operation instructions for this product. capacitor bank that holds a 230 VAC charge even when there is no
Consult Pentair with any questions regarding this equipment. power to the unit.
• The pump is not submersible.
Attention Installer: This guide contains important information about the • The pump is capable of high flow rates; use caution when installing
installation, operation and safe use of this product. This information should
be given to the owner and/or operator of this equipment after installation and programming to limit pumps performance potential with old or
or left on or near the pump. questionable equipment.
• Code requirements for electrical connection differ from country to
Attention User: This manual contains important information that will help country, state to state, as well as local municipalities. Install equipment
you in operating and maintaining this product. Please retain it for future
reference. in accordance with the National Electrical Code and all applicable
local codes and ordinances.
• Before servicing the pump; switch OFF power to the pump by
READ AND FOLLOW disconnecting the main circuit to the pump.
ALL INSTRUCTIONS • This appliance is not intended for use by persons (including children) of
reduced physical, sensory or mental capabilities, or lack of experience
SAVE THESE INSTRUCTIONS and knowledge, unless they have been given supervision or instruction
concerning the use of the appliance by a person responsible for their
This is the safety alert symbol. When you see this safety.
symbol on your system or in this manual, look for FAILURE TO FOLLOW ALL INSTRUCTIONS AND
one of the following signal words and be alert to the WARNINGS CAN RESULT IN SERIOUS BODILY
potential for personal injury. INJURY OR DEATH. THIS PUMP SHOULD BE INSTALLED AND
Warns about hazards that can cause death, serious SERVICED ONLY BY A QUALIFIED POOL SERVICE PROFESSIONAL.
personal injury, or major property damage if ignored. INSTALLERS, POOL OPERATORS AND OWNERS MUST READ THESE
Warns about hazards that may cause death, serious WARNINGS AND ALL INSTRUCTIONS IN THE OWNER’S MANUAL
personal injury, or major property damage if ignored. BEFORE USING THIS PUMP. THESE WARNINGS AND THE OWNER’S
MANUAL MUST BE LEFT WITH THE POOL OWNER.
Warns about hazards that may or can cause minor
personal injury or property damage if ignored. SUCTION ENTRAPMENT HAZARD: STAY OFF
THE MAIN DRAIN AND AWAY FROM ALL SUCTION
NOTE Indicates special instructions not related to OUTLETS!
hazards.
Carefully read and follow all safety instructions in this manual and on
equipment. Keep safety labels in good condition; replace if missing or
damaged.

F
When installing and using this electrical equipment, basic safety THIS PUMP PRODUCES HIGH LEVELS OF SUCTION AND CREATES
precautions should always be followed, include the following: A STRONG VACUUM AT THE MAIN DRAIN AT THE BOTTOM OF THE
BODY OF WATER. THIS SUCTION IS SO STRONG THAT IT CAN TRAP
Do not permit children to use this product. ADULTS OR CHILDREN UNDER WATER IF THEY COME IN CLOSE
PROXIMITY TO A DRAIN OR A LOOSE OR BROKEN DRAIN COVER
RISK OF ELECTRICAL SHOCK (For all permanently OR GRATE.
installed units intended for use on 15 or 20 ampere, 125
through 240 volt, single phase branch circuits). Connect only to a branch THE USE OF UNAPPROVED COVERS OR ALLOWING USE OF THE
circuit protected by a ground-fault circuit-interrupter (GFCI). Contact a POOL OR SPA WHEN COVERS ARE MISSING, CRACKED OR BROKEN
qualified electrician if you cannot verify that the circuit is protected by a GFCI. CAN RESULT IN BODY OR LIMB ENTRAPMENT, HAIR ENTANGLE-
MENT, BODY ENTRAPMENT, EVISCERATION AND/OR DEATH.
This unit must be connected only to a supply circuit that is protected by a
ground-fault circuit-interrupter (GFCI). Such a GFCI should be provided by The suction at a drain or outlet can cause:
the installer and should be tested on a routine basis. To test the GFCI, push Limb Entrapment: When a limb is sucked or inserted into an opening
the test button. The GFCI should interrupt power. Push the reset button. resulting in a mechanical bind or swelling. This hazard is present when
Power should be restored. If the GFCI fails to operate in this manner, the a drain cover is missing, broken, loose, cracked or not properly secured.
GFCI is defective. If the GFCI interrupts power to the pump without the test Hair Entanglement: When the hair tangles or knots in the drain cover,
button being pushed, a ground current is flowing, indicating the possibility trapping the swimmer underwater. This hazard is present when the flow
of an electric shock. Do not use this pump. Disconnect the pump and have rating of the cover is too small for the pump or pumps.
the problem corrected by a qualified service representative before using. Body Entrapment: When a portion of the body is held against the drain
This pump is for use with permanent swimming pools cover trapping the swimmer underwater. This hazard is present when the
and may also be used with hot tubs and spas if so drain cover is missing, broken or the cover flow rating is not high enough
marked. Do not use with storable pools. A permanently-installed pool is for the pump or pumps.
constructed in or on the ground or in a building such that it cannot be Evisceration/Disembowelment: When a person sits on an open pool
readily disassembled for storage. A storable pool is constructed so that it (particularly a child wading pool) or spa outlet and suction is applied directly
is capable of being readily disassembled for storage and reassembled to to the intestines, causing severe intestinal damage. This hazard is present
its original integrity. when the drain cover is missing, loose, cracked, or not properly secured.

WHISPERFLOXF™ and MAX-E-PROXF™ High Performance 3-Phase Pump Installation and User’s Guide
iii

IMPORTANT PUMP WARNING AND SAFETY INSTRUCTIONS

Mechanical Entrapment: When jewelry, swimsuit, hair decorations, HAZARDOUS PRESSURE: STAND CLEAR OF
finger, toe or knuckle is caught in an opening of an outlet or drain cover. PUMP AND FILTER DURING START UP
This hazard is present when the drain cover is missing, broken, loose,
Circulation systems operate under high pressure.
cracked, or not properly secured.
When any part of the circulating system (i.e.
NOTE: ALL SUCTION PLUMBING MUST BE INSTALLED IN
locking ring, pump, filter, valves, etc.) is serviced,
ACCORDANCE WITH THE LATEST NATIONAL AND LOCAL CODES,
air can enter the system and become pressurized.
STANDARDS AND GUIDELINES.
Pressurized air can cause the pump housing cover filter lid and valves
TO MINIMIZE THE RISK OF INJURY DUE TO to violently separate which can result in severe personal injury or death.
SUCTION ENTRAPMENT HAZARD: Filter tank lid and strainer cover must be properly secured to prevent
• A properly installed and secured ANSI/ASME A112.19.8 approved violent separation. Stand clear of all circulation system equipment when
anti-entrapment suction cover must be used for each drain. turning on or starting up pump.
• Each suction cover must be installed at least three (3’) feet apart,
as measured from the nearest point to nearest point. Before servicing equipment, make note of the filter pressure. Be sure
• Regularly inspect all covers for cracks, damage and advanced that all controls are set to ensure the system cannot inadvertently start
weathering. during service. Turn off all power to the pump. IMPORTANT: Place filter
• If a cover becomes loose, cracked, damaged, broken or is missing, manual air relief valve in the open position and wait for all pressure
replace with an appropriate certified cover. in the system to be relieved.
• Replace drain covers as necessary. Drain covers deteriorate over Before starting the system, fully open the manual air relief valve and place
time due to exposure to sunlight and weather. all system valves in the “open” position to allow water to flow freely from the
• Avoid getting hair, limbs or body in close proximity to any suction tank and back to the tank. Stand clear of all equipment and start the pump.
cover, pool drain or outlet.
• Disable suction outlets or reconfigure into return inlets. IMPORTANT: Do not close filter manual air relief valve until all
pressure has been discharged from the valve and a steady stream
The Virginia Graeme Baker (VGB) Pool and Spa Safety Act creates of water appears. Observe filter pressure gauge and be sure it is not
new requirements for owners and operators of commercial swimming higher than the pre-service condition.
pools and spas.
Commercial pools or spas constructed on or after December 19, 2008, General Installation Information
shall utilize: • All work must be performed by a qualified service professional, and
(A) A multiple main drain system without isolation capability with suction must conform to all national, state, and local codes.
outlet covers that meet ASME/ANSI A112.19.8a Suction Fittings for • Install to provide drainage of compartment for electrical components.
Use in Swimming Pools, Wading Pools, Spas, and Hot Tubs and either:
(i) A safety vacuum release system (SVRS) meeting ASME/ANSI • These instructions contain information for a variety of pump models
A112.19.17 Manufactured Safety Vacuum Release systems (SVRS) and therefore some instructions may not apply to a specific model. All
for Residential and Commercial Swimming Pool, Spa, Hot Tub, models are intended for use in swimming pool applications. The pump
and Wading Pool Suction Systems and/or ASTM F2387 Standard will function correctly only if it is properly sized to the specific application
Specification for Manufactured Safety Vacuum Release Systems and properly installed.
(SVRS) for Swimming pools, Spas and Hot Tubs or Pumps improperly sized or installed or used in
(ii) A properly designed and tested suction-limiting vent system or applications other than for which the pump was
(iii) An automatic pump shut-off system. intended can result in severe personal injury or death. These risks may
Commercial pools and spas constructed prior to December 19, 2008, include but not be limited to electric shock, fire, flooding, suction
with a single submerged suction outlet shall use a suction outlet cover entrapment or severe injury or property damage caused by a structural
that meets ASME/ANSI A112.19.8a and either: failure of the pump or other system component.
(A) A SVRS meeting ASME/ANSI A112.19.17 and/or ASTM F2387, or The pump can produce high levels of suction within
(B) A properly designed and tested suction-limiting vent system, or the suction side of the plumbing system. These high
(C) An automatic pump shut-off system, or levels of suction can pose a risk if a person comes within the close
proximity of the suction openings. A person can be seriously injured by
(D) Disabled submerged outlets, or this high level of vacuum or may become trapped and drown. It is
(E) Suction outlets shall be reconfigured into return inlets. absolutely critical that the suction plumbing be installed in accordance
For Installation of Electrical Controls at Equipment Pad (ON/OFF with the latest national and local codes for swimming pools.
Switches, Timers and Automation Load Center) Warnings and safety instructions for Pentair Water Pool and Spa, Inc.
Install all electrical controls at equipment pad, such as
pumps and other related products are available at:
on/off switches, timers, and control systems, etc. to
http://www.pentairpool.com/pool-owner/safety-warnings/ or call
allow the operation (startup, shut-down, or servicing)
(800) 831-7133 for additional free copies of these instructions.
of any pump or filter so the user does not place any
portion of his/her body over or near the pump strainer Please refer to http://www.pentairpool.com/pool-owner/
lid, filter lid or valve closures. This installation should safetywarnings/ for warning and safety instructions related to this
allow the user enough space to stand clear of the product.
filter and pump during system start-up, shut down or
servicing of the system filter. SAVE THESE INSTRUCTIONS
A clearly labeled emergency shut-off switch for the
pump must be in an easily accessible, obvious place.
Make sure users know where it is and how to use it in case of emergency. Warning Page P/N 352558 Rev. A 6/15

WHISPERFLOXF and MAX-E-PROXF High Performance 3-Phase Pump Installation and User’s Guide
™ ™
 1

PUMP OVERVIEW
The WhisperFloXF ™ and Max-E-ProXF ™ High
Performance 3-Phase Pumps feature a heavy duty 56
square flange motor and highly engineered hydraulics.
With capabilities in excess of 200 gpm, these pumps
are an ideal choice for many residential and commercial
applications; especially those involving water features,
negative edges and slides.
• New hydraulic isolator separates priming water from
pumping water for faster priming, more turbulence-
free flow and increased efficiency.
• Upgraded dual-compartment motor for simplified field
wiring. WhisperFloXF 3-Phase Pump (Almond)
Max-E-ProXF 3-Phase Pump (Black)
• Self-priming for quick, easy start-up.
• New union connectors included for connecting
directly to 2.5” or 3” plumbing. Drop-in replacement for all WhisperFlo models.
• Diamond seals for increase durability and Simple replacement for Challenger® pumps
performance. (Riser base required for Challenger replacements
• Integral volute and pot reduce hydraulic noise. P/N 400012 available separately)
• External port threading and tool-free union nuts need
only hand-tightening.
• NSF / CSA listed.

Union Adapter Installation

Installing the locking union onto the pump:
1. Glue the PVC union adapter fitting to the PVC pipe.
The adapter accepts 2.5” PVC pipe internally or a
3” PVC coupling externally.
Note: Be sure that the groove for the retainer ring is
on the end opposite your glue joint. Slip the nut onto the fitting.
2. Slip the nut onto the fitting.
3. Place the flat side of the retainer ring against the
adapter on the grooved end.
4. Gently flex the locking clip union nut retainer ring into
its place in the groove on the adapter.
5. Start snapping it in at one end of the ring and work
your way around.
The tab features should point out away from the nut
and the glue joint towards the sealing surface.
6. Slide the nut over the ring and attach it to the pump. Snap retainer ring around the adapter.

Only install the

retainer ring with the
tab features pointing
away from the nut.

Slide the nut over the adapter

Union Nut and Adapter

WHISPERFLOXF™ and MAX-E-PROXF™ High Performance 3-Phase Pump Installation and User’s Guide
2

INSTALLATION
Only a qualified plumbing professional should install the WhisperFloXF™ or Max-E-ProXF™ High Performance 3-Phase Pump.
Refer to “Important Pump Warning And Safety Instructions” on pages ii - iii for additional installation and safety information.

Location
Note: Do not install this pump within an outer enclosure or
6 IN. (15.2 CM)
beneath the skirt of a hot tub or spa unless marked accordingly. MINIMUM
Note: Ensure that the pump is mechanically secured to the
equipment pad.
Be sure the pump location meets the following
requirements:
1. Install the pump as close to the pool or spa as possible. 3 IN.
To reduce friction loss and improve efficiency, use short, (7.6 CM)
direct suction and return piping. MINIMUM

2. Install a minimum of 5 feet (1.52 meters) from the inside

wall of the pool and spa. Canadian installations require Pump Rear and Vertical Clearance
a minimum of 9.8 feet (3 meters) from the inside wall of
the pool.
3. Install the pump a minimum of 3 feet (.9 meters) from 5 x SUCTION
the heater outlet. PIPE DIAMETER

4. Do not install the pump more than 10 feet (3.1 meters) ELBOW
above the water level.
5. Install the pump in a well ventilated location protected
from excess moisture (i.e. rain gutter downspouts,
sprinklers, etc.).
6. Install the pump with a rear clearance of at least 3 inches
(7.6 cm) so that the motor can be removed easily for
maintenance and repair.
Recommended Piping
Piping
1. For improved pool plumbing, it is recommended to use Fittings and Valves
a larger pipe size. 1. Do not install 90° elbows directly into pump inlet.
2. Piping on the suction side of the pump should be the 2. Flooded suction systems should have gate valves installed
same or larger than the return line diameter. on suction and discharge pipes for maintenance, however,
3. Plumbing on the suction side of the pump should be as the suction gate valve should be no closer than five times
short as possible. the suction pipe diameter as described in this section.
4. For most installations Pentair recommends installing a 3. Use a check valve in the discharge line when using this
valve on both the pump suction and return lines so that pump for any application where there is significant height
the pump can be isolated during routine maintenance. to the plumbing after the pump.
However, we also recommend that a valve, elbow or tee 4. Be sure to install check valves when plumbing in parallel
installed in the suction line should be no closer to the front with another pump. This helps prevent reverse rotation
of the pump than five (5) times the suction line diameter. of the impeller and motor.
Example: A 2.5 inch pipe requires a 12.5 inch (31.8
cm) straight run in front of the suction inlet of the pump. Electrical Requirements
This will help the pump prime faster and last longer.
• Install all equipment in accordance with the National
Note: DO NOT install 90° elbows directly into the pump Electrical code and all applicable local codes and
inlet or outlet. ordinances.
• A means for disconnection must be incorporated in the
fixed wiring in accordance with the wiring rules.

WHISPERFLOXF™ and MAX-E-PROXF™ High Performance 3-Phase Pump Installation and User’s Guide
 3

Electrical Installation
RISK OF ELECTRICAL SHOCK OR ELECTROCUTION. This pump must be installed by a licensed or certified electrician or
a qualified service professional in accordance with the National Electrical Code (NEC) and all other applicable national or local
codes and ordinances. Improper installation will create an electrical hazard which could result in death or serious injury to users,
installers, or others due to electrical shock, and may also cause damage to property.
Always disconnect power to the pump at the circuit breaker before servicing the pump. Failure to do so could result in
death or serious injury to service people, users or others due to electric shock.
Read all servicing instructions before working on the pump.

Wiring Bonding
1. Be sure all electrical breakers, switches and automatic 1. Bond the motor to the structure in accordance with
controls are turned off before wiring motor. the National Electrical Code and all other applicable
national or local codes. Use a solid copper bonding
STORED CHARGE - Wait at least sixty
(60) seconds before servicing.
conductor not smaller than 8 AWG. For Canadian
installations, a 6 AWG or larger solid copper bonding
2. Become familiar with the wiring diagram, volts, hertz, conductor is required. Run a wire from the external
amps and phase of your particular pump motor. All of bonding screw or lug to the bonding structure.
this information is provided on the motor nameplate 2. Connect the wire from the accessible bonding lug on
label found on the side of the motor. the motor to all metal parts of the swimming pool, spa,
3. Be sure that the supply voltage meets the requirements or hot tub structure and to all electrical equipment,
listed on the motor nameplate. If these requirements metal conduit, and metal piping within 5 feet (1.52
are not met, permanent motor damage may occur. meters) of the inside walls of the swimming pool,
4. For wiring sizes and general guidelines for proper spa, or hot tub. Run a wire from the external bonding
electrical installation, please follow the specifications screw or lug to the bonding structure.
defined in the National Electrical Code and all other
applicable national or local codes. Before establishing or restoring power to
the pump, be sure all electrical connections
5. 3-Phase motors require external overload protection. are tight and all electrical and wiring compartment covers are
An initial inspection is needed to ensure proper properly installed.
rotation of the pump.
Once installed, momentarily cycle the power on and Note: When the pump is started and stopped by removing
then off. Note the rotation of the motor fan or shaft as power with a relay or timer, a two-pole device should
it comes to a stop. If wired correctly the motor shaft be used to apply and remove power to both POWER
LINE TERMINALS.
and/or fan will match the rotation arrow noted on the
pump. Pentair offers GFCI breakers which offer appropriate
personal protection while meeting 2008 to current
6. Use a strain relief and be sure all electrical connections NEC Standards for Pool Pumps. See Pentair product
are clean and tight. catalog for details.
7. Cut the wires to the appropriate length so they do
not overlap or touch when connected.

Grounding
1. Permanently ground the motor using the green ground
Ground
screw, as shown below. Use the correct wire size and Screw
type specified by National Electrical Code. Be sure 1/2” NPT
the ground wire is connected to an electrical service Receptacle for
Liquid Tight
ground. Connector
2. The pump should be permanently connected to either
a circuit breaker, 2-pole timer or 2-pole relay. Bonding
Lug
Note: If AC power is supplied by a GFCI circuit breaker,
the pump should be wired on its own independent
circuit unless the pump is operated in tandem
with a Pentair salt chlorine generator.
Motor Shaft
Flats for 1/4”
Allen Wrench

Section P/N 350486 Rev. A 2/3/17

WHISPERFLOXF™ and MAX-E-PROXF™ High Performance 3-Phase Pump Installation and User’s Guide
4

OPERATING THE PUMP

DO NOT run the pump dry. If the pump is run dry, the mechanical seal will be damaged and the pump will start leaking.
If this occurs, the damaged seal must be replaced. ALWAYS maintain proper water level in your pool (half way up
skimmer opening). If the water level falls below the skimmer opening, the pump will draw air through the skimmer, losing the prime and
causing the pump to run dry, resulting in a damaged seal. Continued operation in this manner could cause a loss of pressure, resulting in
damage to the pump case, impeller and seal and may cause property damage and personal injury.
Before turning the pump ON, be sure the following conditions are met:
1. Open filter air relief valve.
2. Open valves.
3. Pool return is completely open and clear of any blockages.
4. Water in the pump basket.
5. Stand clear of the filter or other pressurized vessels.

Priming the Pump

If the pump is installed below the water level of the pool, Lid
close return and suction lines prior to opening hair and lint Locking Ring
pot on pump. Be sure to reopen valves prior to operating.
Note: Running the pump dry could cause a loss of
pressure, resulting in damage to the pump case, impeller
and seal.
Volute
The pump strainer pot must be filled with water before
the pump is initially started. Follow the steps below to
prime the pump:
1. Remove the pump lid and locking ring.
2. Fill the pump strainer pot with water.
3. Reassemble the pump lid and locking ring onto the Top View
strainer pot. The pump is now ready to prime.
4. Open the air relief valve on the filter, and stand clear
of the filter. Close Lid/Locking Ring handles
in horizontal position
5. Turn on the pump.
6. When water comes out of the filter air relief valve,
close the valve. The system should now be free of air
and recirculating water to and from the pool.
7. This pump will prime within 20 minutes. Do not
allow your pump to run longer than this time without
developing full flow. If the pump does not prime, see
the “Troubleshooting” section on page 8.
8. Two speed pumps should run on high speed for
priming.

WHISPERFLOXF™ and MAX-E-PROXF™ High Performance 3-Phase Pump Installation and User’s Guide
 5

MAINTENANCE
DO NOT open the strainer pot if pump fails to prime or if pump has been operating without water in the strainer pot. Pumps operated
in these circumstances may experience a build up of vapor pressure and may contain scalding hot water. Opening the pump may
cause serious personal injury. In order to avoid the possibility of personal injury, make sure the suction and discharge valves are
open and strainer pot temperature is cool to touch, then open with extreme caution.
To prevent damage to the pump and for proper operation of the system, clean pump strainer and skimmer baskets regularly.

Pump Strainer Basket Winterizing

The strainer basket (or ‘strainer pot’), is located in front • In mild climate areas, when temporary freezing
of the pump housing. The strainer basket must be kept conditions may occur, run your filtering equipment
clean and free of debris. Inspect basket through the lid all night to prevent freezing.
on the top of the housing.
• You are responsible for determining when freezing
Be sure to visually inspect the strainer basket at least conditions may occur. If freezing conditions are
once a week. Dirty strainer baskets reduce filter and expected, take the following steps to reduce the
heater efficiency and put abnormal stress on the pump risk of freeze damage. Freeze damage is not
motor. covered under warranty.

Cleaning the Pump Strainer Basket To prevent freeze damage follow the procedures
listed below:
1. Turn off the pump at the circuit breaker. 1. Shut off electrical power for the pump at the house
2. Relieve pressure in the system. circuit breaker.
3. Turn the lid and locking ring counter-clockwise and 2. Drain the water out of the pump housing by removing
remove from the pump. the two thumb-twist drain plugs from the housing.
4. Remove debris and rinse out the basket. Replace Store the plugs in the pump basket.
the basket if it is cracked. 3. Cover the motor to protect it from severe rain, snow
5. Put the basket back into the housing. Be sure to align and ice.
the notch in the bottom of the basket with the rib in
the bottom of the volute. Note: Do not wrap motor with plastic or other air tight
6. Fill the pump pot and volute up to the inlet port with materials during winter storage. The motor may be
water. covered during a storm, winter storage, etc., but never
when operating or expecting operation.
7. Clean the lid and locking ring, O-ring, and sealing
surface of the pump pot.
Note: It is important to keep the lid O-ring clean and Lid/Locking Ring
well lubricated.
8. Reinstall the lid by placing the lid and locking ring on
the pot. Be sure the lid O-ring is properly placed.
Strainer
Seat the lid and locking ring on the pump then turn Basket
clockwise until the locking ring handles are horizontal.
9. Open the manual air relief valve on top of the filter,
and stand clear of the filter. O-Ring
10. Turn on the pump at the circuit breaker. Volute
11. When water comes out of the air release valve, close
Pot
the valve.

THIS SYSTEM OPERATES UNDER HIGH

PRESSURE. When any part of the circulating
Drain
system (e.g., Lock Ring, Pump, Filter, Valves, etc.)
Plugs
is serviced, air can enter the system and become
pressurized. Pressurized air can cause the lid to
separate which can result in serious injury, death,
or property damage.
To avoid this potential hazard, follow above Strainer Pot Assembly
instructions.

WHISPERFLOXF™ and MAX-E-PROXF™ High Performance 3-Phase Pump Installation and User’s Guide
6

SERVICING
Always disconnect power to the pump at the circuit breaker and disconnect the communication cable before servicing the pump.
Failure to do so could result in death or serious injury to service people, users or others due to electric shock. Read all servicing
instructions before working on the pump.
DO NOT open the strainer pot if pump fails to prime or if pump has been operating without water in the strainer pot. Pumps operated
in these circumstances may experience a build up of vapor pressure and may contain scalding hot water. Opening the pump may
cause serious personal injury. In order to avoid the possibility of personal injury, make sure the suction and discharge valves are open and strainer pot
temperature is cool to touch, then open with extreme caution.
Be sure not to scratch or mar the polished shaft seal faces; seal will leak if faces are damaged. The polished and lapped faces of
the seal could be damaged if not handled with care.

Motor Care Pump Disassembly

Protect from heat Tools required:
1. Shade the motor from the sun. • Adjustable wrench
• Flat-blade screwdriver
2. Any enclosure must be well ventilated to prevent
overheating. • 3/4 inch socket wrench
• 9/16 inch open end wrench
3. Provide ample cross ventilation.
• 9/64 inch Allen key wrench
Protect against dirt • 1/4 inch Allen wrench
1. Protect from any foreign matter or splashing water. To remove and repair the motor subassembly, follow
2. Do not store (or spill) chemicals on or near the motor. the steps below:
3. Avoid sweeping or stirring up dust near the motor 1. Turn off the pump circuit breaker at the main panel.
while it is operating. 2. Drain the pump by removing the drain plugs.
4. If a motor has been damaged by dirt it voids the
3. Using a 9/16” open end wrench, remove the six (6)
motor warranty.
nuts that secure the main pump body (strainer pot/
5. Clean the lid and locking ring O-ring, and sealing volute) to the rear subassembly.
surface of the pump pot.
4. Gently pull the two pump halves apart, removing the
Protect against moisture rear subassembly.
1. Protect from splashing or sprayed water. 5. Remove the three hex head screws holding the
2. Protect from extreme weather. diffuser in position with a 9/64 inch hex key wrench.
3. Protect from any foreign matter or splashing water. 6. Using a 3/4” socket wrench, hold the impeller securely
4. If a motor has become wet - let it dry before operating. in place and remove the impeller lock screw.
Do not allow the pump to operate if it has been flooded. Note: The impeller screw is a left-handed thread
5. If a motor has been damaged by water it voids the and loosens in a clockwise direction.
motor warranty. 7. Remove the (4) screws on the motor rear plastic
cover and remove the rear plastic cover.
8. Using the 1/4” Allen wrench to hold the motor shaft,
twist the impeller counter-clockwise to remove it
from the shaft.
9. Remove the four (4) nuts from the seal plate to the
motor using a 9/16 inch wrench.
10. Place the seal plate face down on a flat surface and
press out the ceramic part of the mechanical seal.
11. Clean the seal plate, seal housing, and the motor shaft.

Pump Parts Breakdown on the next page

WHISPERFLOXF™ and MAX-E-PROXF™ High Performance 3-Phase Pump Installation and User’s Guide
 7

Pump Reassembly The Mechanical Seal

1. Install the spring end of the mechanical seal onto the The mechanical seal consists primarily of two parts, a
impeller shaft. Be sure black/carbon face is facing rotating member and a ceramic seal. The pump requires
outward. little or no service other than reasonable care. However,
2. Remount the seal plate to the motor using the four a mechanical seal may occasionally become damaged
(4) lock washers and four (4) nuts. and must be replaced.

3. With the white ceramic face facing outward, press the Ceramic &
seal into the seal plate with your thumbs and wipe Rubber Half:
Spring Half: White ceramic face
off the ceramic with a clean cloth. Do not lubricate is pointing outward
Carbon face is
seal faces. pointing outward
4. Hand tighten impeller onto the motor shaft.
5. Screw in the impeller reverse lock screw (counter-
clockwise to tighten).
6. Install the rear plastic cover on the back of the motor.
7. Remount the diffuser onto the seal plate. Make sure
the plastic pins and holding screw inserts are aligned
(see “TOP” indicator).
Mechanical Seal
8. Assemble the motor subassembly to the housing.
Do not tighten the nuts and washers until all four
(4) motor bolts are in place. Using a torque wrench,
install and tighten the four nuts to a torque value of
100 in-lbs (maximum). Do not overtighten the nuts.
9. Fill the pump with water.
10. Reinstall the pump lid and locking ring; see
Maintenance on page 5.
11. Reprime the system. Refer to page 4 for priming
instructions.

Seal Plate
Mechanical
Seal

Impeller
Nuts /
Lock Washers (x4) Reverse Thread
Impeller Screw
Motor Base
Diffuser Screw
(x3)
Diffuser O-Ring
#336

Seal Plate
O-Ring #446 Diffuser

Pump Parts Breakdown

WHISPERFLOXF™ and MAX-E-PROXF™ High Performance 3-Phase Pump Installation and User’s Guide
8

TROUBLESHOOTING
RISK OF ELECTRICAL SHOCK OR ELECTROCUTION.
Improperly installation will create an electrical hazard which could result in death or serious injury to pool users, installers, or others
due to electrical shock, and may also cause damage to property.
1. If you are not familiar with your pool filtering system and/or heater:
a. Do NOT attempt to adjust or service without consulting your dealer, or a qualified pool technician.
b. Read the entire Installation & User’s Guide before attempting to use, service or adjust the pool filtering system or heater.
2. Switch OFF power to the pump before attempting to service or repair.

Problem Corrective Action

Pump will not prime Check suction piping and valve on any suction gate valves.
Secure lid on pump strainer pot and be sure lid gasket is in place.
Check water level to make sure skimmer is not drawing air.
Be sure suction lines, pump strainer, and pump volute are full of water.
Be sure valve on suction line is working and open, (some systems do not have
valves).
Check water level to be sure water is available through skimmer.

Pump gasket defective Replace gasket.

Reduced capacity and/or head Check suction piping and valve on any valve suction gate valves.
Air pockets or leaks in suction line Secure lid on pump strainer pot and make sure lid gasket is in place.
Pump will not prime — too much air Check water level to make sure skimmer is not drawing air.
Clean pump strainer pot.
Check to see if impeller or diffuser are clogged.
Clogged Impeller Switch OFF electrical power at the house circuit breakers to the pump.
Remove the nuts that secure the volute to the seal plate.
Slide the motor and seal plate away from the volute.
Clean debris from impeller.
If debris cannot be removed, complete the following steps.
(1) Remove impeller reverse screw and O-ring.
(2) Remove, clean and reinstall impeller.
(3) Reinstall anti-spin bolt.
Reinstall diffuser and O-Ring.
Reinstall motor and seal plate into volute.
Reinstall hardware around seal plate and volute and tighten securely.
Clean suction trap.

WHISPERFLOXF™ and MAX-E-PROXF™ High Performance 3-Phase Pump Installation and User’s Guide
 9

REPLACEMENT PARTS
Illustrated Parts List
1
27 2

5
22
21
20 6
19
18
17
16 7
15
14

10 11 12

26 25 24 23

9 8

13

Item No. Description WhisperFlo XF Max-E-Pro XF

1 Wet End Assembly 400000 401000
2 Power End Assembly See Power End Table
3 Union Kit Without Tap 410020 410020
5 Lid/Locking Ring Assembly 400006 401006
6 XF Series Replacement Basket 400007z 400007z
7 Lid/Locking Ring O-Ring 35505-1440 35505-1440
8 Drain Plug O-Ring 192115 192115
9 Drain Plug 071131 357161
10 2.5" C-Clip Locking Ring 410001 410001
11 2.5" Union Adapter without Tap 410002 410002
12 2.5" Union Nut 411000 411000
13 2.5" Diamond Seal Kit - (Includes two) 410016z 410016z
14 Diffuser O-Ring 350336 350336
15 Diffuser Screw 353323 353323
16 Diffuser See Hydraulic Parts Table
17 Impeller Reverse Screw 37337-6080 37337-6080
18 Impeller Reverse Screw O-Ring 33455-1047 33455-1047
19 Seal Plate O-Ring 351446 351446
20 Impeller Assembly See Hydraulic Parts Table
21 Mechanical Seal Assembly 17351-0101S 17351-0101S
22 Seal Plate 400002 401002
22 Seal Plate Kit With Mech Seal 400031z 400032z
23 Flat Washer 072184 072184
24 Split Lock Washer U43-12SS U43-12SS
25 Acorn Nut 071413 071413
Not Shown Hardware and Orings Kit 400030z 400030z
26 Motor Base 400004z 401004z
Not Shown Riser Plate XF to Challenger 400012 400012
27 Motor See Motor Table
WHISPERFLOXF™ and MAX-E-PROXF™ High Performance 3-Phase Pump Installation and User’s Guide
10

Motor Table
Model Name Motor Part # Power End Part #
WhisperFloXF Max-E-ProXF Description WhisperFloXF Max-E-ProXF WhisperFloXF Max-E-ProXF
XFK-8 XPK-8 2hp 3-Phase TEFC 208-230-460V 354809s 354810s 400617z 401617z
XFK-12 XPK-12 3hp 3-Phase TEFC 208-230-460V 354811s 354812s 400618z 401618z
XFK-20 XPK-20 5hp 3-Phase TEFC 208-230-460V 354813s 354814s 400619z 401619z

Hydraulic Parts Table

Model Name Hydraulic Parts
WhisperFloXF Max-E-ProXF Description Diffuser Impeller
XFK-8 XPK-8 2hp 3-Phase TEFC 208-230-460V 400010 400020Z
XFK-12 XPK-12 3hp 3-Phase TEFC 208-230-460V 400010 400015
XFK-20 XPK-20 5hp 3-Phase TEFC 208-230-460V 400011Z 400023Z

Pump Dimensions 2hp, 3hp ODP 27”

5hp ODP 28”
2hp, 3hp TEFC 25”
ALLOW 3” CLEARANCE FOR
[ 298 mm ] TEFC FAN CIRCULATION
12 in [ 288 mm ]
11.4 in

[ 232 mm ]
9.13 in

[ 276 mm ] [ 635 mm ]
10.9 in 25 in
[258 mm] [ 264 mm ]
10.2 in 10.4 in

[ 358 mm ] [ 168 mm ]
[ 247 mm ] [ 166 mm ]
14 in 6.6 in
9.7 in 6.5 in
HEIGHT TO 1/2”
NPT CONDUIT
RECEPTACLE

ANCHOR BOLT MOUNTING LOCATIONS

WHISPERFLOXF™ and MAX-E-PROXF™ High Performance 3-Phase Pump Installation and User’s Guide
 11

Pump Performance Curves

WhisperFlo XF / Max-E-Pro XF 3 Phase Performance Curves

110

100

90

80

70
Total Dynamic Head in Ft of H20

60

50

40

30

20 B
C A
10

0
0 20 40 60 80 100 120 140 160 180 200 220 240 260 280 300
Volumetric Flow Rate in US Gallons Per Minute

Performance
Pump Model
Curve
XFK-8 C
XPK-8 C
XFK-12 B
XPK-12 B
XFK-20 A
XPK-20 A

WHISPERFLOXF™ and MAX-E-PROXF™ High Performance 3-Phase Pump Installation and User’s Guide
 *353077*
LIT. PKG. P/N 353077

1620 HAWKINS AVE., SANFORD, NC 27330 • (919) 566-8000

10951 WEST LOS ANGELES AVE., MOORPARK, CA 93021 • (805) 553-5000
WWW.PENTAIRPOOL.COM
All Pentair trademarks and logos are owned by Pentair or one of its global affiliates. Pentair Aquatic Systems®, Sta-Rite®,Challenger®, WhisperFloXF™,
and Max-E-ProXF™ are trademarks and/or registered trademarks of Pentair Water Pool and Spa, Inc. and/or its affiliated companies in the United
States and/ or other countries. Unless expressly noted, names and brands of third parties that may be used in this document are not used to indicate
an affiliation or endorsement between the owners of these names and brands and Pentair Water Pool and Spa, Inc. Those names and brands may be
the trademarks or registered trademarks of those third parties. Because we are continuously improving our products and services, Pentair reserves
the right to change specifications without prior notice. Pentair is an equal opportunity employer.
© 2017 Pentair Aquatic Systems. All rights reserved. This document is subject to change without notice.

*353076*
P/N 353076 REV. C 2/8/17