10/5/2015

Designing the Transformation

Process
Unit 3

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Transformation Process
Design
The objectives of this unit are for you to:…

1. appreciate the nature of the relationship between

product and process design
2. understand the different ways an operation can
manage its resources
3. be able to select a layout type that will enable an
operation to compete effectively
4. be aware of some of the techniques that are used
in the detailed design of the transformation
process

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Product and process design are

interrelated activities

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The transformation process design

procedure

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The transformation process

Basic process types are related to the volume and variety characteristics

Slack, Chambers & Johnston – e4

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Project Processes

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Jobbing Processes

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Batch Processes

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Batch Processing
Supposing we wanted to machine 50 items…. and each minute cost a £1

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Mass Production

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Continuous Process

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Volume and Variety

Deviating from the ‘natural’ diagonal on the product-process matrix has

consequences for cost and flexibility

Slack, Chambers & Johnston – e4

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Volume and Variety

Different process technologies are appropriate for different volume-variety

combinations

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Customer processing
technologies

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Process and Layout

The relationship between process and layout types is not deterministic

Slack, Chambers & Johnston – e4

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Basic Layout types

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Layout types

The ground floor plan of a department store showing the sports goods
shop-within-a-shop retail ‘cell’
Books
and
videos Footwear Sports shop Menswear

Perfume
& jewellery

Confectionery, Elevators
newspaper,
magazines and Women’s clothes
stationery

Luggage
and gifts
Entrance

Slack, Chambers & Johnston – e4

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Layout types

An army induction centre using product layout

Slack, Chambers & Johnston – e4

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Layout types

Advantages and disadvantages of layout types

Slack, Chambers & Johnston – e4

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Layout types

Detailed layout design techniques

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Layout types

The characteristics of a good layout include:…

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Transformation Process
Design
Key Issues covered in this unit were:

1. Transformation process design is concerned with creating

the most efficient means of adding value to the
transformed resource.
2. That product characteristics (volume and variety) are
critical factors in determining the process and layout type
with implications for cost and flexibility.
3. That the type and nature of technology used and the
extent to which it can be deployed is determined by
product characteristics.
4. That transformation process design is multi-stage, non-
deterministic, multi-faceted process that impacts directly
on operational performance.
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