Thesis Outline Template: Introduction: Problem Area

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Thesis Outline Template

Overview
This document provides a description of the parts of a thesis outline – and an example
of such an outline.
Most of the document is self-explanatory. However, it is important to keep a couple of
things in mind.
• Obviously, the amount of detail that will be possible will depend a great deal on
where you are in your doctoral work. The example overview is written assuming
most of the thesis work has already been done.
• Quantitative work divides more cleanly into “results” and “discussion.” If your
work is more qualitative in nature, the distinction (and choices) can be subtler.

Template
Introduction: Problem Area
Readers want to know what larger problem exists in the world that is still not solved.
Therefore, briefly describe some problem that needs to be solved (or question that
needs to be answered). In some ways, this is a “larger” problem area from which you
will select a more limited problem or question to address. This is usually in the form of
a statement describing some area of larger human importance.
This section answers the question: What is the problem area where this thesis work
proposes to make a contribution?

Survey: State of the Art


Now that readers know what the problem is, they want to know how much progress
people have made on solving the problem or answering the question. In other words,
readers want to have a fairly clear idea about the current state of the art (“what has
already been done”) as they read a thesis. This helps them understand how the author’s
thesis contributes to what has already been done.
Therefore, describe briefly the major attempts to address the problem area described in
the Introduction -- and their current status. To help organize your thinking, present the
three main current approaches to the problem:
1) The Foo Approach [reference 1, reference 2, reference 3],
2) The Bar Approach [reference 4, reference 5, reference 6]
3) The Baz Approach [reference 7, reference 8, reference 9].
Note: this is not the place to talk about your solution – nor to critique the existing work.
This section answers the question: What are the major types of attempt to deal with
this problem area?
Thesis Problem/Question
Now that readers understand what kind of work is being done in the problem area, they
want to know what kind of contribution you believe you can make to the current
effort.
Therefore:
1. Tell readers what (not how) you intend to contribute
2. Show that it is not yet done by anyone else (by reference to what you said in the
Survey)
3. Convince the reader that your particular contribution will be important to the
overall work on the problem
4. Make a clear “promise” to the reader. This is the section where a promise is
made to readers – and careful readers will be checking the Results and
Discussion sections to see if the thesis delivers on the promise. In particular, it is
very helpful to write with a clear idea of what you would like the reader to be
able to do as a result of reading the thesis. Should the reader be able to design
better programs or know which models of interaction to use/avoid or create
better user studies or ...?
This section answers the question: What is your proposal for an original
contribution to the current work on the problem area?

Method
Readers now want to know how the contribution is made – and they want to trust the
author’s choice and execution of this “how.”
Therefore:
1. Provide readers with a brief statement of how you motivate the choice of
method
2. Provide readers with a brief description of your protocol (“what recipe you
followed”) to get your results
This section answers the question: What was the protocol – and why?

Results
Having read the protocol, the reader now wants to know what actually happened during
the study.
Therefore, provide a description of “what happened.”
Note: to distinguish between “method” and “results” it is helpful to think about what
someone would need to know to replicate your study. The parts that could be
repeated are “method” – the possible differences are the “results.”
This section answers the question: What happened?

Conclusion
Now that readers know “what protocol was followed” & “what happened” – they are
very interested in “what it all means.”
Therefore, describe:
• Your interpretation of the results
• Your major contribution(s) to work on the problem area
• Significant questions for Future Research
Note: this is where you deliver on the promise of the thesis.
This section answers the question: What are the major insights?
Example Outline
Introduction: Problem Area
People suffering from psychiatric disabilities often experience difficulties handling their
daily life, especially social situations. There is ongoing research into the use of
computers to help these individuals. In particular, there is work to develop systems that
can help with evaluation and treatment of patients. However, there is currently no
effective computer-based treatment for the support and rehabilitation of people with
serious, long-term disabilities.

Survey: State of the Art


There are several approaches to developing computer-based systems to assist people
with psychological disabilities. There are AI (”artificial intelligence”) systems that help
with diagnosis [reference], as well as others that perform counselling [reference]. There
are also less “intelligent” software systems, where, for example, users navigate menu-
systems or multiple-choice scenarios [reference]. Finally, there is research into the use
of computer technology as mediating systems – such as chat, video-conferencing, and
VR -- for therapists to interact in real-time with patients [reference].

Thesis Problem/Question
It is important to see whether software-based systems can help people who have trouble
with everyday activities. However, very little of the existing research has looked at how
software-based systems can help users with severe psychological disabilities, such as
schizophrenia, participate in “everyday activities.”
The main focus of this thesis is to explore whether this specific user group has particular
needs – and if so, what they are -- in the development and use of computer-based
therapy. In particular, the thesis reports on a study to understand some of the design
implications that arise for people with debilitating psychosis who use scenario-based
software with fixed choices to prepare for everyday situations.

Method
In order to explore the thesis problem, a scenario was built using a program called the
Social Simulator. The scenario was “the first social gathering for coffee at a new job.”
The scenario-based system allowed users to make certain pre-defined choices at
different stages of the social gathering.
This program was then used as the basis for qualitative interviews with five people who
have or had serious disabilities participating in “daily life.” All of the subjects had
some degree of computer experience. A protocol was used for questioning, the sessions
were video-taped, and logs were maintained of the software interactions.

Results
In general, users were positive about the program; they found it easy to use – and
reported that it was enjoyable. Observations also indicate that there were no major
“usability” problems.
With regard to the usefulness of the program, the responses were mixed. Some users
enjoyed the fact that the choices were pre-determined – others found it frustrating that
there were situations where the choices available didn’t match their expectations.
Furthermore, several of the users experienced the software as something “testing”
(rather than helping) them.

Conclusion
This particular user-group raises serious issues for the design and testing of software
systems.
The testing resulted in some understanding of issues that can be useful to consider when
designing software for this target group, as well as insights of what to think about when
creating a study with participants suffering from psychiatric disabilities.
Since this user group is particularly concerned about “doing what normal people do,”
special care must be taken when conducting the interviews. This concern also means
that designs that they find comforting (such as pre-determined choices) may not be the
most appropriate for their needs.
In particular the results of this study suggest that scenario programs with fixed
choices may be more suitable for situations in which obvious choices are a central
feature of the activity, rather than for more open-ended activities such conversations.

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