Neighborhood Network
Neighborhood Network
Neighborhood Network
coordinates various services provided by seven nonprofit organizations and connects residents
with resources that help them work toward their goals. NN Coordinators meet regularly with
participants to set goals, discuss progress, and connect them with appropriate resources, such as
entrepreneurship training, financial literacy resources, and childcare. NN participants also have
strengthen relationships and build accountability among members as they make progress towards
their goals. Since its inception, NN has served over 350 residents and facilitated significant
Yet, seemingly small barriers often present major obstacles that prevent NN participants
from progressing toward their goals. In many cases, these barriers could be overcome with
relatively small amounts of money. The NN Barrier Busters (NN-BB) program was introduced
as a strategy to help NN participants overcome these barriers and pursue long-term economic
self-sufficiency. NN-BB provides small, one-time cash awards for residents to use as they see fit.
This paper explores the NN-BB program from the perspectives of participants’ needs,
goals, and the barriers they confront, as well as exploring the program’s effects on participants’
self-sufficiency. Findings suggest that programs like NN-BB may be an effective strategy for
promoting self-sufficiency.
More than 43 million Americans – nearly one in seven – live in poverty (Proctor,
Semega, & Kollar, 2016). One and a half million households live in extreme poverty, surviving
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on $2 per day in cash income per family member (Edin & Shaefer, 2015). Tragically, one-third
of those in poverty are children (Proctor, Semega, & Kollar, 2016). At 39.4%, the rate of poverty
in Detroit, Michigan is more than three times the national average of 12.7% (United States
Common misfortunes, such as a broken car or an injury, can have catastrophic effects for
people living in poverty (Stiglitz, 2012). Financial fragility refers to the inability of a household
to withstand a financial shock and is commonly measured by asking whether an individual would
be able to come up with $2,000 in one month to meet an emergency need (Lusardi, Schneider,
Tufano, 2011). In 2015, nearly one-third of Americans were considered financially fragile
(Gupta, Hasler, Lusardi, 2018). Financial fragility impacts people across all incomes, with 30%
individuals’ ability to immediately come up with funds, the Federal Reserve Board reported that
47% of Americans would need to borrow money or sell some of their possessions to pay for a
The consequences of financial fragility are compounded by the fact that poverty tends to
affect families across multiple generations. People who live in poverty are likely to have parents
who are also poor and therefore unable to provide a financial safety net in times of emergency.
Among Americans raised by parents in the lowest economic quintile, 43 percent remain in the
bottom quintile as adults and 70 percent remain below the middle quintile (Urahn et al., 2012).
As compared to people in other OECD countries, American children born to poor parents are
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Economic self-sufficiency means having adequate resources to provide for oneself and
one’s family without the assistance of income-based government benefits (Hawkins, 2005).
include low wages, limited education, financial systems, income volatility, and debt (Mitnik &
Grusky, 2015). These barriers, which often occur together, can trap individuals and communities
sufficiency, it is not enough. In 2016, approximately 7.6 million Americans (approximately 4.9%
of the labor force) were among the working poor, meaning that they spent at least 27 weeks of
the year working or looking for work and still had incomes below the poverty level (Bureau of
Labor Statistics, 2018). In the United States, 33.2% of jobs pay less than $12 an hour and are not
sufficient to keep a family of four above the poverty line (Economic Policy Institute & Oxfam
America, 2016a). Overall, the United States has the highest percentage of low-wage jobs of any
wealthy country in the world. In Michigan, 31.3% of workers have an hourly rate of $12 or less
and 45.8% earn $15 or less (Economic Policy Institute & Oxfam America, 2016b). Women and
people of color are particularly concentrated in these low-wage roles. Between 1979 and 2016,
wages for hourly workers have grown by only 0.2% per year, whereas wages for the top quintile
of workers have increased by 27% (Schanzenbach, Nunn, Liu and Nantz, 2017).
What little money low-income individuals take home does not go far. People in the
bottom economic quintile spend 82% of their income on basic needs, including housing, food,
transportation, health care, and clothing (Schanzenbach et al., 2017). This percentage is larger
than middle-income (78%) and high-income (67%) individuals and leaves little for discretionary
spending or saving. A single earner working 40 hours a week at slightly above minimum wage
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will have less than $3 per day per family member after paying for his or her family’s necessities
Differences in people’s ability to save money exacerbates existing wealth gaps. Without
savings, individuals are susceptible to emergency expenses that increase their debt and have
limited ability to plan for long-term goals or move up the economic ladder (Gottschalk and
Moffitt, 2009). Individuals in the lowest income quintile have a median savings rate of 0.14%,
whereas the median savings rate for individuals in the middle quintile is 11.1% and the highest
quintile is 23.6% (alarmingly, the median savings rate for the top 1% of earners is 51.2%;
Dynan, Skinner, & Zeldes, 2004). There is little margin for error when unexpected costs arise, as
Limited education. Limited education, often driven by inability to pay for higher
education or skills, may prevent people from rising out of poverty. On average, people with a
college degree earn 82% more than those with only a high school diploma (Economic Policy
Institute, 2018). Educational attainment is also a strong predictor of the economic well-being of
one’s children (Huggett, Ventura, & Yaron, 2011). Conversely, educational attainment can
break cycles of generational poverty. The Panel Study of Income Dynamics found that nearly
three-fourths of people with college degrees earned more than their parents did at comparable
ages, compared to fewer than two-thirds of those without a college degree. Among people raised
by parents in the bottom income quintile, only 16% of college degree-holders remained in the
bottom quintile, as compared to 45% of individuals without college degrees (Haskins, 2008). The
number of single, Black mothers whose income rose at least one quintile was nine times higher
(83%) for women with college degrees than for those without (Faces of Economic Mobility,
2013).
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Financial systems. Additional barriers to economic self-sufficiency arise from challenges
accessing formal financial institutions. Formal financial institutions are licensed banks and credit
unions that offer familiar financial products such savings accounts, checking accounts, and loans.
Seven percent of Americans are unbanked and more than 19 percent are under-banked, meaning
they use a combination of formal and alternative financial services (Burhouse et al., 2016). In
fact, these national statistics obscure the true magnitude of the situation among lower-income
populations – nearly 75% of low-income and 13% of moderate-income households do not have a
bank account and rely on alternative financial services (Bucks, Kennickell, Mach, & Moore,
2009). Reasons that individuals forego formal financial institutions include beliefs that they lack
enough money to use them (49% of the unbanked) and lack of trust in these institutions (44%;
Klapper, 2012).
Among those who do use banks, rules and regulations that provide increasing protections
for banks have de-risked lending and thus encourage lending that preys on the most financially
vulnerable (Stiglitz, 2012). Even individuals who declare bankruptcy still owe lenders for their
student debt, thus encouraging lax loan underwriting. The situation is exacerbated by the
rollback of the protections of the Consumer Financial Protection Bureau. Borrowers, especially
such as advanced paycheck loans and car title loans. These services reduce their effective take
home pay, carry exorbitant interest rates or fees, and put their tangible assets at risk (Collins J
Michael and Gjertson, 2013). Furthermore, these alternative financial systems inhibit
individuals’ opportunities to develop savings that could serve as important economic safeguards.
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Income volatility. Income volatility, pay that fluctuates 25% above or below one’s
(Morduch & Schneider, 2017). Hourly wages with non-guaranteed hours, working for
commission, or working under contract all contribute to this phenomenon. Half of all working
adults and 64% of working, low-income individuals experience income volatility for at least one
month of the year (Maag et al., 2017). Since expenses do not rise and fall with one’s income,
income volatility often creates an inability to plan, save, or have the financial slack necessary to
deal with unpredictable hardships such as medical expenses, home repairs, or even parking
homes, or for purchase they hope will increase their income. Often, these debts become
additional burdens, as immediate needs such as food, housing, and transportation are given
priority (Seefeldt, 2015). Unless these investments pay off quickly, financial hardships may
compound, spilling over to other parts of borrowers’ lives and leading to increased familial
stress, depleted savings for future emergencies, and fewer opportunities to invest in human
capital, such as a children’s college funds (Iverson, Napolitano, and Furstenberg, 2011).
Supportive social networks can help combat poverty by strengthening social capital.
Social capital refers to the “features of social organization such as networks, norms, and social
trust that facilitate coordination and cooperation for mutual benefit” (Putnam, 1995) and includes
both bridging capital between heterogeneous groups and bonding capital among individuals in
the same group (Putnam, 2000). Economic benefits from social capital can arise from individuals
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holding each other to account, sharing knowledge, and facilitating collective action (Collier,
1998).
friends, and neighbors — can help counteract the effects of poverty by offering financial or
emotional support over the lifetime of the relationship, including during times of crisis. Social
bonds tend to be strongest in poorer, less stable communities, suggesting that bonding capital is
an asset that can be leaned on when financial resources are low (Brisson, Usher, Charles, 2005).
Circles USA provides one example of a program that promotes development of social
capital to overcome poverty. In the program, low-income participants (Circle Leaders) and
middle-income volunteers (allies) form relationships and build a community of support. Circle’s
strategy includes long-term mentorship, community organizing, case management, goal setting,
financial literacy, and child/youth development. The model relies on the bridging capital between
Circle Leaders and their allies, whose access to information, contacts and other sources of
support leads to new education and employment opportunities for Circle Leaders (Henly,
Danziger and Offer, 2005). Bonding capital among Circle leaders allows them to share
experiences and strategies, as well as reinforcing their position as central in any effort to “fix”
their lives. By strengthening bridging and bonding social capital, Circles USA was able to
increase Circle Leaders’ income by 41% in six months, 60% in one year, and 88% in 18 months
participants gain access to the services of partner organizations, but also to the individuals within
them. For example, the NN Coordinator develops relationships with participants over time and
works with them to think through goals and connect them to resources. Importantly, NN also
7
provides opportunities for members to connect with one another. During Success Circles, NN
members develop authentic relationships with neighbors and help one another progress toward
The United States has developed numerous programs to address poverty, including the
earned-income tax credit, Medicaid, Supplemental Nutrition Assistance Program, and Social
Security. Yet, none of these strategies is sufficient to address the magnitude of the problems, all
have been cut back, and all are under threat politically. The United States spends 8% of gross
domestic product on all social protections, which is less than 26 of 34 OECD countries (Stiglitz,
2012). Moreover, as Edin and Shaefer (2015) explained, “[SNAP and Medicaid] just aren’t the
same as cash. They don’t offer the flexibility of cash — [which] is crucial. For many … families,
their downward spiral into $2-a-day poverty might have been reversed by a timely infusion of
by giving them money to use as they see fit. This approach has been used widely in Africa, Asia,
and Latin America and is demonstrably effective. GiveDirectly is one organization that provides
unconditional cash transfers to the extreme poor. Recipients receive transfers of approximately
$1,000, roughly the equivalent of one year’s budget for a typical household. The organization
monitors the exchange to ensure that funds were received and address any issues, but decisions
about the use of funds are left to the recipients. Based on rigorous evaluation and review of
research, GiveDirectly (n.d.) claims that “cash transfers have arguably the strongest existing
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Unconditional cash transfers promote improvements in a range of outcomes for children,
adults, and communities. For instance, a randomized-control trial in Western Kenya found that
unconditional cash transfers increased household savings, spending, and food security, leading to
measurable increases in well-being. Spillover effects were also felt in the community through
increased spending (Haushofer and Shapiro, 2013). These positive effects are lasting. Many
recipients save or invest part of the cash transfer, which generates long-term gains in income. For
example, a program that gave one-time grants ranging from $100 to $200 to people in Sri Lanka
found that five years later, businesses owned by men who received grants were more likely to
survive and made $8 - $12 more per month than businesses owned by men who did not receive
grants (De Mel, McKenzie, & Woodruff, 2012). Counter to stereotypes, recipients do not
systematically use the cash for recreational purposes such as alcohol or tobacco (Evans &
Popova, 2014), nor do they decrease the hours they spend working (Ardington, Case, &
Hosegood, 2009).
To our knowledge, large unconditional cash transfers have not been offered in the United
States. However, many community action agencies, local foundations, and social services
organizations have emergency funds available to prevent eviction or utility shut-offs, or provide
for medical needs or transportation. The Washtenaw County (MI) Government, as one example,
operates a program that combines the efforts of several social service agencies and provides
emergency funds to participants. Applicants request funds for specific, emergency needs, but are
not required to send documentation verifying how they use the funds. They complete a plan of
action and service providers offer coordinated support. The program yielded consistently positive
results for participants. Six months after receiving funds, 87% were current on rent and 70% of
respondents were current on utilities payments (Washtenaw County Michigan, n.d.). The
9
program is meant to empower individuals by helping them out of emergency and creating a plan
Inspired by the Washtenaw County program, the HOPE Village NN-BB program differs
in that funds are awarded to individuals not for emergency needs, but to help them proactively
overcome barriers that impede their progress toward their goals. For example, a NN-BB award
might be used to cover the cost of tuition for a training program or a car repair that would allow
them to access a new work opportunity. This study aims to shed light on the short-term
implications of unconditional cash transfers by exploring the impact of the NN-BB program on
economic self-sufficiency.
Current Study
The current study explores the process and potential of two strategies for promoting
promote social capital, was associated with improved self-sufficiency. We then considered
whether receiving unconditional cash transfers through the NN-BB program led to additional
benefits to self-sufficiency.
Due to the nature of unconditional cash transfers (whose use is determined by recipients)
and because there is limited literature on their use in the United States, it was important to first
create a descriptive account of participants’ experiences with the NN-BB program, including
their anticipated and actual uses of these awards. To learn about participants’ experiences, we
1. What goals did participants set out to achieve and what barriers did they anticipate?
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Next, we used quantitative data to examine the effectiveness of the NN and NN-BB for
promoting self-sufficiency across multiple domains. We tested the hypothesis that self-
sufficiency would increase over time for NN participants and would increase more for
METHODOLOGY
Procedures
The study used an experimental design in which participants were randomly assigned to
one of two groups. One group of participants (treatment) participated in NN and received NN-
BB awards, and the other (comparison) participated in NN without receiving the NN-BB awards.
All participants lived in Detroit’s HOPE Village and/or had children who attended school in the
neighborhood.
Procedures for participant recruitment, selection, and disbursal of awards were developed
Action Committee members nominated HOPE Village community members who they believed
would make use of NN-BB funds to overcome a barrier and reach a specific goal related to
economic self-sufficiency. Funds could be used to cover a variety of needs that were
unaddressed by existing community resources, such as unmet needs for transportation, childcare,
documentation and licenses, training, and housing improvements. The NN Action Committee
nominated a total of 24 individuals. Individuals were not informed that they had been nominated
Next, nominees were randomly assigned to either the treatment or comparison group.
Those assigned to the treatment group were informed by a representative from a NN partner
organization that they were being considered for a NN-BB award. They then filled out an
application detailing their goals, the amount of money they were requesting, and how they would
11
use that money to overcome a barrier that impeded their progress toward their goals. All
treatment group participants were then notified that they would receive a NN-BB award for the
amount requested, which ranged from $500 to $2,000. The average amount awarded was $863
Participants in the treatment group received a $10 cash incentive for participating in the post-
program interview, but not additional incentive for the pre-program interview.
Individuals assigned to the comparison group were contacted by a NN staff member and
participants were not informed about the additional NN-BB intervention and did not know that
participants in the treatment group members were receiving monetary awards. Seven of the
twelve individuals invited to be part of the comparison group agreed to participate in the study.
Participants in the comparison group received $10 cash incentives for participating in both pre-
twelve treatment group participants accepted the invitation to take part in a similar post-program
interview six months later (92%), as did four of the seven comparison group participants (57%).
This study is based on data only from participants who completed both pre- and post-program
interviews.
The interview process for this study built on the established procedure for NN
participants, which involved meetings with the NN Coordinator every three months to discuss
goals and progress. Participants in this study responded to the same protocol as in typical NN
meetings, along with a few additional questions designed for the purpose of this study. Pre- and
post-program interviews were conducted by the NN Coordinator, who had years of experience
12
working with NN, a deep familiarity with the assessment tool, and had established trust within
the neighborhood.
After the post-program interviews, four participants were invited to participate in in-
depth, semi-structured follow-up interviews that would provide additional information about
their experiences with NN and NN-BB. Each participant represented one of four conditions: (a) a
treatment group member who achieved their goal, (b) a treatment group member who did not
achieve their goal, (c) a comparison group member who achieved their goal, and (d) a
comparison group member who did not achieve their goal. The four participants invited for
follow-up interviews all agreed to participate. Follow-up interviews took place approximately
three months after the post-program interview and participants received an additional $20 cash
incentive.
Participants
or have a child that attended school in the neighborhood. Some participants were already
members of NN and others joined at the time they were invited to participate in the study.
The fifteen participants in the final sample ranged in age from 24 to 73 years, with a
mean age of 54.27 (SD=15.55). Twelve were female. Twelve participants reported their
ethnicity as African-American, one as Biracial, one as Hispanic, and one as Other. Five were
single, five were divorced, four were married, and one was widowed. Five of the fifteen had at
Measures
13
Goals and Barriers
lives and needs of participants, in particular their goals and the barriers associated with reaching
them. In the pre-program interview, participants were asked to describe one or more goals that
they hoped to accomplish along with dates by which they hoped to accomplish them. Goals were
applications in which they listed the amount requested and explained how they would use the
award and how it would help them reach their goal. In post-program interviews, treatment group
participants were asked open-ended questions about their actual use of the cash awards,
including whether the award was used as planned and whether it helped them achieve the goals
In pre-program interviews, participants were asked to describe action steps they planned
to take to achieve their goals. In post-program interviews, they were asked whether they
achieved the goals they previously described. Those who had achieved their goals were asked to
share their experiences. Participants who had not achieved their goals were asked to share ideas
about what would have helped them reach their goals and to reflect on their confidence about
whether they would achieve their goals at some point in the future. All participants described the
steps that they took in pursuit of their goals and any barriers that arose, as well as their responses
to each.
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The four individuals who participated in follow-up interviews were asked additional
open-ended questions exploring why they had chosen particular goals, how they went about
pursuing them, the barriers they faced, and what was most helpful in making progress toward
their goals.
Economic Self-Sufficiency
sufficiency across multiple domains during pre- and post-program interviews using the NN Self-
Sufficiency Matrix. This tool was adapted from the Arizona Self-Sufficiency Matrix (Culhane,
Gross, Parker, Poppe, & Sykes, 2008), developed to comprehensively address self-sufficiency
among homeless populations, to reflect the domains that were most relevant to the community
served by NN. The four domains of primary interest in the current study were income, housing,
education, and credit history. Participants were assessed on seven additional domains
(employment, food, career training, financial literacy, health care, community involvement, and
safety) to permit us to calculate a total self-sufficiency score as the sum of scores across all 11
domains.
Interviews were conducted by the NN Coordinator, who was trained and had substantial
experience using the NN Self-Sufficiency Matrix. For each domain, the interviewer asked
participants a series of structured questions and then used a rubric to rate the participant’s level
5=Sustainable Self-Sufficiency). Cronbach’s alpha for total self-sufficiency was 0.80, indicating
a high degree of internal consistency across the eleven domains. Descriptive statistics are shown
in Table 2.
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FINDINGS
The number of goals set by participants during pre-program interviews varied, ranging
from one to four. Goals also varied in the level of specificity (e.g., “open own business” versus
“open consignment or resale shop focusing on high-end fashion”). Goals were categorized
category for goals that did not explicitly align with the existing categories (e.g., health).
Table 1 provides an overview of the number of participants with goals in each domain.
Education goals were the most common, with eight participants identifying at least one goal
related to furthering their education. Education goals varied widely across participants and
included earning a GED, college degree, Master’s Degree, Certified Nursing Assistance License,
and attending hair school. Seven participants identified other goals that did not explicitly align
with the NN Self-Sufficiency Matrix. Employment goals were the third most common, with six
participants identifying at least one goal related to employment. Five of those participants set
goals related to owning their own businesses and one wanted to a job. Two participants set goals
related to community involvement, including one who sought to become a Notary Public in order
individuals. Participants also identified goals related to credit history, housing, and income.
Goals did not appear to differ systematically between participants in the treatment and
comparison groups.
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Table 1. Participant Goals by Domain
As shown in Table 2, the type of barrier most frequently anticipated by participants was
not having enough money (n = 9 out of 15), followed by transportation (n = 3) and health
problems (n = 3). Participants also anticipated barriers presented by poor credit, limited
interviews, finances were the most frequently reported type of barrier (n = 12), again followed by
transportation (n = 6) and health (n = 4). More participants reported experiencing barriers in the
top three categories than initially anticipated those barriers. Notably, no comparison group
participants anticipated financial barriers, but three of the four reported experiencing them.
Although participants anticipated limited education and time being barriers, neither type was
including procrastination, inability to access credit report, bank closed and needed to switch
financial institutions, difficulty finding a house and housing program, and childcare. Overall,
participants in both the treatment and control groups encountered more barriers than they
initially anticipated.
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Table 2. Barriers Anticipated and Experienced by Participants
# of Participants
Finances 9 12
Transportation 3 6
Health 3 4
Credit 2 1
Education 2 0
Time 2 0
Other 1 5
Total 22 28
Use of Awards
Proposed award uses and actual uses are shown in Table 3. The most common use of
awards was paying off debt or bills (n = 6). Four of those participants had not listed debt or bills
as an anticipated use in their applications. Two participants did not specify the type of bills paid
and, although we categorized this use as inconsistent with their proposed use, it is possible that
the bills actually included costs for their proposed uses (e.g., car repairs).
Of the 11 participants who received NN-BB funds, at least six used their cash award in
the way they initially planned (e.g., porch repair, pay ticket, bills). Due to the limited details
available about how awards were used (e.g., bills), this count may underestimate the number of
participants who used their awards as planned. Three of the six participants used the funds for
the initially intended purpose as well as additional purposes. For example, one participant had
the goal of returning to school and initially planned to use the award for transportation to school.
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In addition to the intended use, they applied funds to hospital bills, car repairs for their child, and
a pair of shoes.
Five participants used the funds in ways that were not identical to the uses proposed in
their application for funds, although most were closely related. For example, one participant had
the goal of returning to school and initially planned to use the award to pay for internet costs to
allow them to access online courses at home. Instead, they used the award to pay the cost of
enrollment in the courses. Another participant had a goal of improving credit score and initially
planned to use the award to have a civil judgment removed from their credit report, but instead
used the award to pay off outstanding debt in service of their goal.
Hospital bills
Pair of shoes
Yes
Gave child $200 for car repair
19
Car repairs
Bills
Goals varied widely in content and scope, but by the time of post-program interviews, all
participants had taken at least two actions toward their goals. Support and activities provided by
NN. All four members of the comparison group took the actions towards their goals that
they articulated in the pre-program interview. Two members of the comparison group met their
goals. Progress made by treatment group participants is described in the next section, although it
20
is important to note that they participated in NN and NN-BB and it is difficult to disentangle the
helped them make progress toward their goals. Three participants (two in treatment group and
one in comparison group) reported that NN encouraged them to set goals and determine action
steps. One treatment group participant who had lived in her house for forty years was worried
that she would have to significantly delay retirement in order to afford the major repairs that
were needed to make her house safe and livable. She was not sure whether she would be able to
repair the house and felt “stuck”, but “[NN Coordinator] told me that it could happen. Literally
that’s what they said…. ‘Don’t leave – it can happen’.” As a result of that conversation, she
set—and later achieved—the goal of repairing her porch. One treatment group participant shared
that she had been thinking about becoming a Notary Public “for years. I had thought that when I
retire maybe that is what I will do. So someone had mentioned it in our Success Circles that they
were one and I thought, Oh, that was something I had considered years ago. And so I wrote it
down.” She also appreciated the time spent with the NN Coordinator because “setting goals and
setting a strategy of how you are going to meet those goals is always helpful.” One comparison
group participant also credited Focus: HOPE with the inspiration for his goal of opening a resale
shop, saying, “Focus: HOPE inspired me to do something that would give back. I’m not looking
to get rich. I just want people to know that people have a place where they can come when they
need something and they can get it and it won’t cost a lot of money.”
One treatment group participant reported that NN helped them move toward their goals
aimed to become a Notary Public, shared that a participant in Success Circles (a NN program)
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encouraged her to pursue that path and then “kept pushing me to go ahead to keep doing it,
which was what one of the goals of Success Circles was – to encourage each other to accomplish
a goal.” When asked what was most important in helping her progress toward her goal, she
credited the support and accountability of NN, saying, “we did have to go back to members in
that circle and say okay, what have you done to move towards [your goal]?”
Both comparison group participants described ways that NN connected them with
resources. One comparison group participant detailed his extensive struggles finding safe and
reliable childcare for his daughter, which negatively impacted his ability to work. Through his
involvement with NN, he was connected to the childcare center at Focus: HOPE and enrolled his
daughter. He said, “I get assistance from [Focus: HOPE] on a lot of things that I’m not aware of,
things they know of [and] connect me to. I got [my daughter] into school. I had trouble getting in
at first and they got her right in there.” He liked the school and the teacher, but he continued to
have scheduling challenges – getting his daughter to school often meant arriving late to work.
The teacher was able to connect him with a woman who provided transportation to and from the
childcare, successfully resolving the issue. As a result of the connections established through
NN, he was able to achieve his goal of securing high-quality childcare for his daughter and also
dedicate time to pursuing his long-term goal of starting a resale shop. The other comparison
group participant spoke at length about the positive experiences she had with the many services
offered at Focus: HOPE, including several career training programs. However, despite her
positive experiences and the certification she earned, her lack of transportation created a barrier
One treatment group participant was new to the community and NN helped her develop
22
relationships with new friends who shared information and helped one another. For example, one
woman she met in Success Circles “was saying that she was in a program and…she didn’t have
all the knowledge so she dropped out when she really didn’t have to. So I told her, ‘If you want
to take some courses online, there is Coursera’ – which I found out about from Parkman Library,
NN-BB awards. Among the 11 participants in the treatment group, ten took the actions
they listed during the pre-interview as being necessary to accomplish their goals. Three
participants successfully reached their goals (e.g., becoming a Notary Public, repairing a porch,
and paying off a credit card and repairing a car) and seven made partial progress. The amount of
the NN-BB award did not seem to be associated with whether or not participants accomplished
their goals.
The complexity of goals varied widely and NN-BB awards helped some participants
make progress toward more complex and long-term goals that required more time than the six
month period of this study (e.g., starting a business). Paying bills and paying off debts were the
most common uses of NN-BB awards and were often seen as necessary steps to achieve longer-
term goals, often related to education or employment. For example, one participant’s goals were
to clean up her credit, attend ProsperUS (a training program for entrepreneurs), return to college,
and open up a consignment or resale shop. At the follow-up interview, she reported having been
able to pay off four bills and start ProsperUS. While her goal of opening a consignment shop was
not accomplished during the six month study period, she believed she was on her way. She said
the award “help(s) individuals who are less fortunate to overcome long term and short-term goals
by removing barriers that arise” and that she is confident that in five years she will be able to
23
Another participant used the award to repair her porch and in doing so, made her home
safer, reduced insurance costs, and made progress toward her longer-term goal of retirement.
When asked how she would have repaired the porch without the award, she said, “Probably
paying someone off for a lifetime! Maybe a good friend would have come by and do this little bit
– and then when I get some more money, do more.” Instead, she was able to have the repairs
completed within the six months. By covering the cost of her porch repairs, the award not only
made her house safer, but also meant that she would be able to save more money—both because
she did not need to save for the porch repair and because of the reduced insurance costs—and
brought her closer to her goal of retiring. She now feels more confident that she will be able to
Economic Self-Sufficiency
To test our hypothesis that economic self-sufficiency would increase over time for all NN
participants and more for participants who received NN-BB awards (treatment group), we
conducted a series of ANOVAs. Two-way repeated measures ANOVAs with one between-
subjects independent variable (group) and one within-subject independent variable (time) were
fit for the overall self-sufficiency score (total self-sufficiency) and for each of the four focus
domains (income, housing, adult education, credit history). Descriptive statistics and ANOVA
For total self-sufficiency, ANOVA revealed a main effect of time, indicating an increase
in self-sufficiency among participants during this study, F(1) = 4.81, p = 0.047. In addition, the
group x time interaction was significant for total self-sufficiency, F(1) = 6.42, p = 0.02,
indicating that the total self-sufficiency score increased more for participants in the treatment
group than in the comparison group. Indeed, an examination of the results shows a slight drop in
24
total self-sufficiency among comparison group participants (from a mean of 37.50 to 37.25),
meaning that the main effect of time was entirely due to increases in scores of treatment group
members.
The group x time interaction was significant for credit history, F(1) = 5.44, p = 0.04,
indicating that scores related to self-sufficiency concerning credit improved more for participants
in the treatment group than for those in the comparison group (in fact for they comparison group
they declined). ANOVAs revealed no main effects for either group or time for any of the four
focus domains and no interaction effects were apparent for income, housing, or education.
To reduce the possibility of Type I error across the five ANOVAs, we also interpreted
results using the Bonferroni Correction. Once the correction was applied and outputs were
assessed at the p = 0.01 level, no main effects or interaction effects were significant.
25
Table 2. Descriptive Statistics and ANOVA Results for Self-Sufficiency by Group and Time
Treatment
Pre-Program 11 2.27 1.19 3.45 1.29 3.91 1.04 2.09 0.30 32.82 6.43
Post-Program 11 3.27 0.65 4.00 1.00 3.92 1.14 2.55 0.52 36.27 4.96
Comparison
Pre-Program 4 3.00 0.82 4.00 1.41 4.00 1.15 2.50 0.58 37.50 8.51
Post-Program 4 3.00 0.82 4.00 1.41 3.50 1.00 2.25 0.50 37.25 7.04
Group 1 0.30 0.23 0.44 0.16 0.15 0.07 0.02 0.07 46.97 0.62
Time 1 1.47 3.81 0.44 1.69 0.37 1.06 0.06 0.46 15.06 4.81*
Group x Time 1 1.47 3.81 0.44 1.69 0.37 1.06 0.73 5.44* 20.13 6.42*
* p < 0.05
Note: SS/MS: Sum of Squares and Mean Square are equivalent because each source has one degree of freedom.
26
DISCUSSION
To our knowledge, this study is the first to explore the use of unconditional cash transfers
in the United States. Although the study is small and its results should be regarded as
preliminary, we believe it begins to shed light on this practice and its potential to help people
This study describes participants’ goals, the barriers they anticipated, and ways that
participation in NN and NN-BB helped them progress toward their goals. Goals related to
education were most frequent, followed by goals related to employment (often specifically
related to starting a business). Finances presented the most frequently anticipated barrier and also
the most frequently experienced, with an even greater number of participants identifying
program, a unique collaboration between service organizations with the aim of promoting
economic self-sufficiency among community members. As members of NN, all participants had
periodic meetings with a NN staff member and some also chose to participate in groups where
they helped one another work toward personal goals. Participants in this study reported that NN
facilitated their progress toward goals by helping them articulate goals and action steps,
providing encouragement and accountability, connecting them with resources needed to move
toward their goals, and supporting the development of relationships among participants. Any
effects of the NN-BB financial awards must be understood in this larger context.
Both NN and NN-BB were designed to promote autonomy. NN helps people set goals
and connects them with resources, but it is up to the participants themselves to take the actions
needed to accomplish their goals. Findings of this study indicate that NN participants are
27
expected to take actions towards their goals and consistently did so, whether or not they received
NN-BB awards. Similarly, NN-BB puts the responsibility on award recipients to use the money
as they fit. Not only did participants have the autonomy to decide how they planned to use the
award, but they also had the freedom to adjust their plans after receiving the award. These
expectations of autonomy are consistent with the ideas of (Edin & Shaefer, 2015; Ellwood, 1988)
to promote economic self-reliance and likely an important element in the design of effective
The majority of participants used the awards as they initially intended. Some participants
used the awards differently than they planned, but uses were typically similar and contributed to
the end goal, often addressing immediate needs that arose during the study period. These
findings are contrary to criticisms rooted in negative stereotypes that contend that low-income
people will use unrestricted funds for recreational purposes. Moreover, these findings suggest a
major benefit of unrestricted cash transfers, in that they allow recipients to address immediate
needs that may arise and detract from progress toward their primary goals.
Importantly, we found that the distribution of unrestricted cash awards improved the
summary statistic derived from factors including one’s income, housing, credit history,
education, career training, health care, and other factors related to making ends meet in a
particular locale. The use of such a statistic has had broad application in areas such as policy
formulation, case management, and research. This finding is particularly striking given the small
sample size and suggests that unrestricted cash awards may be a powerful tool for improving
Limitations
28
One limitation of this study is the small sample size. The size of the study was already
limited by the amount of funds available for NN-BB awards and became even smaller when the
participants who were randomly selected for the treatment group happened to have requested
larger amounts of money than we anticipated. This dynamic created smaller treatment and
comparison groups, but also indicated that the barriers individuals faced were more significant
between groups given this small sample size, although the significance did disappear when
considered according to the most rigorous standard and adjusted to account for multiple
comparisons.
Participant retention was lower than expected, with one participant from the treatment
group not completing the post-program interview and eight participants from the control group
not completing the post-program interview. Because participants were randomized, there is not
thought to be a fundamental difference between the two groups that hinders internal validity.
difficult to recruit and retain. Of the twelve NN members invited to take part in pre-interviews as
comparison-group members, seven accepted; of the seven, only four also took part in the post-
interviews. These four members may be less than representative of the broader NN population in
ways we don’t understand — possibly being more conscientious or having more flexible
schedules.
An additional limitation is present in the fact that all information was self-reported.
Scores on the NN Self-Sufficiency Matrix and descriptions of how NN-BB awards were used are
based on participants’ responses, which the research team did not attempt to verify. This process
29
invites the possibility that participants might have answered in ways that were socially desirable,
possibly making themselves look more (or less) economically self-sufficient and possibly
obscuring their actual use of funds. They also may give inaccurate descriptions due to
misremembering. Most participants had a positive, pre-existing relationship with the NN staff
member who conducted interviews, which we believe reduced the likelihood that participants
would intentionally misrepresent their situation. Moreover, participants knew that they were
permitted to use the awards as they saw fit and would face no consequences for deviating from
their original plans, so had little need to deviate from the truth. Future researchers might consider
Because this was a research project, we used an experimental method for participant
selection. Individuals were nominated by partner organizations and then randomly selected to
receive the awards. If this program were to continue or be adopted by other practitioners, a more
standard selection criteria should be used. For example, people who are interested in receiving
awards might submit applications directly to the organization and be selected based on pre-
determined criteria, such as the relationship between their request and a goal or prioritization of
requests in certain domains. Selection criteria should be identified through close collaboration
Debt was a consistent theme for participants. Understanding the financial background of
participants and their ability to maintain progress, especially when trying to pay off significant
amounts of debt, could be an important step in future NN-BB programs. Financial literacy
classes are a part of NN service activities, but are not required for participants. Combining
30
financial literacy classes and distribution of unrestricted cash awards could be a powerful
strategy for promoting economic self-sufficiency and helping people overcome debt.
This study gave participants complete autonomy in goal selection and how they used
their awards. This practice is supported by research regarding the link between individuals’
autonomy in goal setting and their motivation to pursue the goal (e.g., Koestner, Otis, Powers,
Pelletier, & Gagnon, 2008). However, future practitioners might consider providing additional
support or guidance in this process. It may be useful for practitioners to think about the desired
outcomes and to understand that there are some goals that an award may help more than others.
Participants had positive interactions and relationship with NN case workers and this relationship
could be leveraged to direct goal choices, especially if goals were chosen after the self-
sufficiency scores had been calculated. It will be important for practitioners to balance the
local foundations, and other nonprofit organizations are often small and disconnected from one
another. Encouraging collaboration among these groups may help community members connect
with valuable resources; NN provides one example of this process in action. Additionally,
evaluating and quantifying the impact these organizations have across communities can produce
evidence to support existing interventions, provide information regarding the barriers faced by
individuals in the local community, and build evidence to support the introduction of a program
similar to NN-BB. Organizations that implement unrestricted cash award programs may benefit
from creating robust follow-up systems that provide data about how awards are used and how
31
Recommendations for Research
This pilot research project raised questions that warrant additional research. Future work
should examine the effects of how unrestricted cash awards are used, including whether they are
used retrospectively (e.g., to pay off debt or an overdue bill) or prospectively (e.g., for education
or a home repair). Understanding the longer-term impacts of these different uses can provide
information about whether there is a best use of the funds. Because bills occur monthly, it is also
important to consider how recipients who used their funds for bills and debt are prepared to
handle these situations in the future, as well as whether financial education might help them.
Our understanding of unrestricted cash award programs would also benefit from research
with larger samples. Future studies might explore relationships between participant
characteristics, self-sufficiency scores, goals, use of funds, and outcomes. For example, children
create additional expenses and, in this study, the two individuals who did not use the award as
anticipated had children. Research with a larger sample can contribute to a deeper understanding
of how children create financial pressures that may direct where money flows. Having more
participants may also generate more data about ways that encountering emergencies influences
how cash awards are used and hopefully inform strategies that might help people stay on track
More qualitative research would provide greater insight into individuals’ experiences and
inform strategies by which community organizations might best serve low-income communities
and help residents work toward their goals. In-depth interviews, for example, could provide
information about individuals’ goals, the barriers they face, and the strategies that they think
32
Providing cash awards directly to low-income individuals is likely to be controversial and
rigorous research that can demonstrate the value of these program will be important in bringing
this type of program to scale. Researchers should compare the cost of providing cash awards to
the cost of other anti-poverty interventions, as well as the impact of various strategies. Additional
research could be conducted to further corroborate the underlying assumption that low-income
recipients of unrestricted cash awards will use the funds responsibly, rather than on recreation or
as a way of supplanting pay for work. If researchers are able to document positive effects of
unrestricted cash awards, their work may inform anti-poverty policy by reinforcing the
(seemingly obvious) idea that low-income individuals often know what they need to reach their
Conclusion
This study explores two strategies for promoting economic self-sufficiency among
multiple service providers and to one another, and NN-BB, a program that provides unrestricted
cash awards to help people overcome barriers and meet their goals. Findings suggest that
programs like NN can help people make progress toward their goals and the addition of cash
awards can help even more. Hopefully this study will encourage interest from practitioners,
funders, researchers, and policymakers in implementing, studying, and refining this promising
practice. Findings suggest that building social capital and providing unrestricted cash awards are
33
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40