Ejpps Deviations
Ejpps Deviations
Ejpps Deviations
2018 Measuring Risk In Cleaning Cleaning FMEAs And The Cleaning Risk Dashboard
Note: This article uses the term health-based exposure limit (HBEL), which is synonymous with the terms
acceptable daily exposure (ADE) and permitted daily exposure (PDE).
Most people will tell you they know what risk is, and they can give clear examples of risks in their lives. But if asked,
they will not know, or will have difficulty identifying, what the underlying components of risk are. This is probably
because most people have come to understand risk through personal experience and not through any formal study of
risk or its measure. Historically, risk has not been very well understood or evaluated properly.5 For example, many
people consider all snakes to be dangerous and a risk although only some snakes are actually poisonous and many are
harmless and even beneficial. Similarly, while some drugs may be hazardous, that does not mean all of them should be
considered a high risk. While risk management has been in use in various industries for many years, it has been
seriously misconstrued.6 , 7 These problems also apply to the consistency of hazard classification and risk assessment
of chemicals.8
In 2005, risk was defined for the pharmaceutical industry in the International Council on Harmonization Quality Risk
Management Guideline (ICH Q9), which was formally adopted by the FDA in 2006.9 As stated in ICH Q9:
"It is commonly understood that risk is defined as the combination of the probability of occurrence of
harm and the severity of that harm."
"The ability to detect the harm (detectability) also factors in the estimation of risk."
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In ICH Q9 we see risk deconstructed into two subparts: severity and probability, and a third element of possible
prevention, detectability. If we could measure these two (or three) subparts as they apply to the cleaning of healthcare
products, we could then determine what the level of risk is for cleaning validation and ultimately for a cleaning process.
Why would measuring risk be important for cleaning validation? Most importantly because of a regulatory concern of
ICH Q9 asserting that the two primary principles of quality risk management are:
"The evaluation of the risk to quality should be based on scientific knowledge and ultimately link to the
protection of the patient; and
The level of effort, formality, and documentation of the quality risk management process should be
commensurate with the level of risk."
From these two primary principles it can be understood that if we can determine the level of risk to a patient from
cleaning, then the level of cleaning validation effort, its formality, and its documentation can be adjusted based on that
risk. More simply, cleaning validation for low-risk situations should not require the same level of effort as for high-risk
situations. This is quite logical. The level of effort, formality, and documentation of cleaning validation should be scaled
to the level of risk, as well as the available knowledge of a cleaning process. ICH Q9 clearly states that these principles
are applicable to validation (in Annex II.6). Moreover, they apply to cleaning, including setting acceptance limits for
cleaning processes (in Annex II.4). So, cleaning validation efforts, formality, and documentation should be adjusted
based on the level of risk(s) identified in a risk assessment (RA) and managed through a quality risk management
system.
While that may be good news, an article in 2015 by Kevin O'Donnell of the Health Products Regulatory Authority
asserted that the implementation of quality risk management in the pharmaceutical industry may have been riddled
with misunderstandings.1 0 One of the issues with risk management he identified was a lack of sound scientific
principles being used in that the "probability of occurrence estimates are not based on any kind of historical data,
preventative controls, or on modeling data," and that there have been "assumptions regarding risk severity and
detection that are totally unsound." Another issue was making "important decisions based on Risk Priority Number
(RPN) values which fail to recognize that those values are derived only from ordinal scale numbers" and "are not
mathematically meaningful" and that these RPNs are often "associated with high levels of subjectivity, uncertainty and
guesswork."1 0 Other recent articles have explored the weaknesses of the use of risk matrices to derive RPNs.1 1 -1 8
Clearly, it would be very helpful if the pharmaceutical industry had the means to measure these elements of risk based
on sound scientific principles. The scales presented in the first four articles1 -4 offer science-based answers to these
issues – specifically with regard to cleaning – that can be readily utilized in meaningful, measurable, and practical risk-
based approaches.
Going back to ICH Q9, we see risk can be formally expressed as:
Now, if the hazard is intrinsic to an active pharmaceutical ingredient (API) and the risk being
considered is harm to a patient from exposure to residues of that API after cleaning, then this
equation can be further refined to:
Cleaning Risk = f (Toxicity API residue, Level of ExposureAPI residue, Detectability API residue)
Since the scales presented in the previous four articles are all based on good science and derived from actual data, they
would consequently make good choices to use for evaluating the risk in cleaning.
One of the most commonly used tools for risk assessment, widely used in the pharmaceutical industry, is the FMEA.
The FMEA is considered a systematic, comprehensive, and powerful tool for performing risk management and has also
been adapted for the evaluation of processes, so it fits well into the assessment of cleaning processes. The FMEA was
developed by the U.S. military shortly after World War II and published as MIL-P-1629.1 9 It was adopted for use by
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NASA and the aviation industry in the early 1960s, then in the 1970s by the automotive industry. It was adopted later
by many other industries, eventually making its way into international standards such as ASTM and ISO, but only in
recent years has it been implemented in the pharmaceutical industry.
FMEAs typically use three criteria in their evaluation of failure modes or hazards that fit well in the ICH Q9 definition
of risk:
Once a failure mode is identified, the severity of the effect of the failure, the likelihood of its occurrence, and the ability
to detect this failure are then determined. In the FMEA, these three criteria are normally evaluated using ordinal
scales that can range from 1-10, 1-5, 1-3 (Low/Medium/High), or other combinations, with 1 being the lowest score
and 3, 5, or 10 being the highest. Table 1 shows some general rating scores used in FMEAs.2 0
After the values are selected from the three categories, they are subsequently multiplied to arrive at an RPN, which is
typically used to rank failures and prioritize them for any needed actions (e.g., when the identified number is above a
specified RPN, remedial actions must be taken, and when the number is below a specified RPN, no remedial actions
are required). For scales that use 1-10 scoring, the possible range of RPNs is therefore from 1 to 1,000 (S*O*D). So,
for example, if the Severity Score = 5, the Probability Score = 9, and the Detectability Score = 8, the resulting RPN
would be 360.
A review of the descriptions and definitions in Table 1 will quickly reveal that these factors do not directly translate to
many pharmaceutical operations. The consequences of manufacturing failures affecting pharmaceutical products, such
as a cleaning failure, are substantially different from the failures that might affect other unrelated industries. There is
therefore a need for pharmaceutical companies to establish more appropriate definitions and descriptions for each of
these values within their organizations that are truly reflective of the realities of their operations. Compounding this
challenge are issues with different stakeholders, such as QA, technical services, and operations, having widely different
opinions on what is a correct score, since most definitions are general, subjective, and debatable.
Beyond these difficulties and the issues mentioned above,1 1 -1 8 there are other issues with the traditional FMEA
approach that have been identified and described by Donald J. Wheeler.2 1 In his article, Wheeler points out that while
the possible RPNs range from 1 to 1,000, an actual calculation of these RPNs results in a very skewed distribution of
only 120 possible actual results (Figure 1).
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Wheeler goes on to show that there are no fewer than 15 combinations that could result in an RPN of 360, some of
which could be considered critical and others, perhaps, not so much. So the RPN numbers derived using these
subjective scales have the potential to be very misleading (Figure 2).
Figure 2: Fifteen "equivalent" problems having an RPN = 360 (used with permission of the author)
Wheeler further explains that the ordinal scales typically used in FMEAs cannot be multiplied legitimately. Looking at
the definitions of the scores in Table 1 and the example results in Figure 2, it quickly becomes obvious that the RPN
values from their multiplication have no particular or practical meaning.
Wheeler goes on to suggest that instead of multiplying them, these scores should remain as they are and the severity
(S), occurrence (O), and detectability (D) scores could simply be expressed as a numerical string -- SOD. For example,
SOD = 937, or SOD = 396. This approach would maintain the integrity of the original scores, which could allow for
more appropriate ordering. This also enables a reviewer to see where quantitative improvements were made after
any recommended actions were taken. For example, if a failure mode had an SOD of 978, and the new score was 965,
it would be clear that a small decrease was made in the occurrence and a greater improvement made in the
detectability. However, when the scores are converted to RPN values, they would be 504 and 270, which would seem
to be a significant overall improvement, while in reality there only was a small improvement. Therefore, the
magnitude of calculated numbers is very misleading and the actual “how it happened” is unclear.
The subjectivity of the FMEA scales typically used, and the lack of a scientific/statistical basis for their RPN numbers,
make both these scales and their RPNs unacceptable for use in the pharmaceutical industry. If pharmaceutical
manufacturing is to advance to a science- and risk-based approach, the scales for severity, occurrence, and
detectability used in FMEAs must be scientifically justified using scientific principles, process knowledge, and statistics.
These scales should be derived from, and based on, empirical data. Such data exists for cleaning and is readily
available in pharmaceutical manufacturing production. As stated in the introduction, scales already exist that can be
used for the following criteria:
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For example in a cleaning process, if a failure mode could result in residues of an API remaining on equipment, then
the HBEL-derived toxicity score of that API would replace the severity score. Furthermore, if the process capability of
the cleaning process is known, then its Cpu-derived score could replace the occurrence score (as the cleaning process
effectiveness and the probability of residues are known). Finally, if either the visual detectability index 3 or the TOC
detectability index 4 is known, one or both of these could replace the detectability score. Since these scores are derived
directly from empirical data, their values are specific, objective, and nondebatable.
In the previous articles on detectability scales,3 , 4 it was suggested that the selection of the analytical methods used in
cleaning validation studies should be based on the level of risk. These articles showed a diagram (Figure 3) that linked
the selection of analytical methods to the toxicity scores of compounds. Compounds of low toxicity (lower risk) might
only use visual inspection, while compounds of high toxicity (higher risk) might require advanced selective methods.
However, when to transition from one group of methods to another is unclear from this figure, and these articles
presented detectability scales for visual inspection and TOC that could guide the selection process based on actual
data.
Figure 3: Risk hierarchy of analytical methods [Note: Toxicity scale is based on –log(HBEL) where HBEL is the
health-based exposure limit in grams]
Table 2 shows how detectability scores derived using the calculations from the detectability articles3 , 4 could be used
to determine the most advisable risk-based approach for 10 drugs.
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For the 10 drugs in Table 2, the hypothetical criteria used for selecting a TOC method was at least 1 log below zero and
for using visual inspection was at least 2 logs below zero. (Note: Companies will need to select their own criteria based
on their level of risk acceptance.) So for Drugs 2, 3, and 8, selective methods are necessary as they are well above zero.
For Drugs 5 and 9, TOC is acceptable, but visual inspection is not, and for Drugs 4 and 7, both TOC and visual
inspection are acceptable. Visual inspection alone would be acceptable for Drugs 1, 6, and 10, as they are well below -2
logs.
As both the HBEL-based toxicity scale for severity of hazard and the Cpu-based process capability scale for
probability of exposure (occurrence) are not arbitrary values, they consequently have real significance. The toxicity
and probability of exposure may be evaluated first, and then detectability can be considered for prioritization when
the toxicity and probability of exposure of two hazards are equal. Table 3 shows the toxicity and process capability
scales side by side from the highest to the lowest possible values.
Table 3: Calculating Cleaning Risk Using the Toxicity and Cpu Scales
In the article on Cpu-based process capability scale,2 a table was shown (Table 4) asking the reader to select the risk
ranking for 10 hypothetical drugs based on these SO scores.
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The following considerations are proposed to answer the question in that article:
Drug 1 and Drug 2 have the same RPN scores, but the cleaning procedure for Drug 1 needs considerable
improvement to assure that any residues after cleaning are at safe levels, while Drug 2 does not. However, the
traditional RPNs assign them an equal level of risk.
The traditional RPN method puts Drug 9 as the highest risk (RPN = 48), but it is not highly toxic, although its
cleaning process is not very effective. Based on its high RPN, it is followed by Drug 5, which is highly toxic,
although its cleaning process is very effective.
Conversely, Drug 6, with a low toxicity, has a very poor cleaning process that is assured to leave residues, but it
has the second lowest RPN score.
It should be evident that multiplying these scores obscures the important information found in the individual scores.
More importantly, it can lead to poor risk analysis and decisions. So, keeping the raw scores is appropriate. The
remaining question is how the risk is objectively analyzed. One possible way is to give priority to the toxicity scores.
Table 5 shows the same data as Table 4 sorted from the highest toxicity score to the lowest.
Now we see that Drug 5 is ranked as the highest risk, as it has the highest toxicity score, but its cleaning
procedure is very effective and the risk of patient exposure to residues is very low.
Drug 2 has the next highest toxicity score, but its cleaning procedure is more effective than Drug 5 (refer to
Table 4) and the risk of patient exposure to residues is even lower.
Drug 9 has a moderate toxicity score, but the cleaning procedure is much worse than both Drugs 5 and 2 and has
a high probability of leaving residues leading to cross contamination and patient exposure.
Drugs 1 and 6 present low hazards, but their cleaning procedures will definitely leave residues leading to cross
contamination and therefore have high risks for patient exposure. It becomes apparent that simply ranking
compounds by their toxicity scores is not a suitable way to measure cleaning risk.
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Table 6 shows the same data as Table 5 but sorted from the highest process capability (Cpu) score to the lowest.
Now we see that Drug 6 is the highest risk since it has the worst probability score due to poor cleaning process
capability and will leave residues. Although Drug 6 is not very hazardous, it clearly poses the highest risk for
cross contamination.
Drug 1 has the next highest cleaning process capability score. Although Drug 1 is slightly more hazardous than
Drug 6, its cleaning procedure is more capable of reducing residues than Drug 6. This example shows that while
Drug 1 is not very hazardous, it poses a high risk for cross contamination due to poor process cleaning.
Drug 9 is next as its cleaning procedure is not very good and, although Drug 9 has a moderate toxicity score and
is likely to leave residues and pose a high risk for cross contamination, the probability of residues is lower than
for Drugs 6 or 1.
These drugs are now ordered from 10 to 1 based on their risk of cross contamination. It appears that ranking by
cleaning process capability followed by toxicity is a promising approach to risk management in cleaning. Detectability
scores for visual inspection and TOC can be added into the analysis for more refinement of the level of risk.
But what of the ICH Q9 promise of the quality risk management process being commensurate with the level of risk?
Can these Cpu and toxicity scores be used for managing cleaning programs and developing a control strategy based on
the risk? Table 7 shows a proposed high-level evaluation of the 10 drugs in the above example that may be classified
into different risk levels based on these scores. (Note: The reader should understand that the toxicity and Cpu scales
are continuous scales and can have intermediate values [e.g., 6.3, 4.7, etc.], so these classifications are for example only
and should not be considered definitive in any way.)
Table 7: Example Risk Evaluation Based on Cpu Score and Toxicity Score
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Based on the example evaluations shown in Table 7, an action plan for each drug could be put in place to reduce risk or
to mitigate the unacceptable risks or, if the risk is determined to be acceptable, to develop a control plan to maintain
that acceptable level of risk.
Table 8 indicates that the cleaning procedures (SOPs) for Drugs 5, 3, 2, and 8 require a formal cleaning FMEA to
ensure the continued cleaning performance for these drugs. While these drugs have excellent and highly effective
cleaning procedures, a failure in one of the steps in these cleaning procedures could have catastrophic consequences
since their hazard levels are so high. So, for these drugs, performing formal cleaning FMEAs as part of a continued
quality risk management program and identifying possible failure modes and proactively implementing corrective
actions, such as error-proofing (e.g., poka-yoke), improving cleaning procedures and methods, etc., are the most
appropriate actions before any possible failure has a chance to take place. For example, the Viracept situation may not
have happened if a formal cleaning FMEA had been performed before that incident occurred.2 2 However, the cleaning
procedures for the other six drugs should also have formal cleaning FMEAs, but not until after any recommended
cleaning process improvement activities are completed. Since many drugs share a common cleaning procedure, their
formal cleaning FMEAs could be combined into one exercise.
Table 9 shows an example formal cleaning FMEA using the scales in this article. In this hypothetical, a number of basic
possible cleaning failures are listed, such as "cleaning solution concentration too low." While the listed product has a
toxicity score of 7.7, the cleaning process is very effective and residues can be easily detected visually and by TOC.
This detectability should be included in the risk analysis of these failures and then become part of the control strategy.
However, the cleaning process capability shown may not always be the same if the cleaning agent solution is not made
correctly. Similar concerns can arise about the cleaning agent contact time not being long enough or the temperature
being too low. How should this be addressed? Such questions can be answered using data from design of experiments
combined with Monte Carlo analysis and will be discussed in the next article.
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Dashboards are widely used in business to provide simple "at-a-glance" tools that can quickly show visual
representations of complex relationships among many business metrics, key performance indicators (KPIs), or any
other data important to making decisions about a business process. Dashboards communicate knowledge efficiently
and simplify the decision-making process in business and other endeavors by making multiple sources of data and
their relationships easy to visualize. Ultimately, a critically important process such as QRM would benefit from a
dashboard that could easily present the multiple sources of data so decisions concerning risk can be made efficiently
and with confidence.
The scales discussed in this article and in the previous four articles can be used to develop such a dashboard. Figure 4
shows an example of how new compounds can be quickly and easily evaluated to determine whether the current
cleaning process and analytical methods allow these compounds to be manufactured in a shared equipment facility.
Their HBELs are determined and evaluated against the facility's existing cleaning data that compares its cleaning
process capability against the known detection limits to determine if the existing methods are capable of detecting
these new compounds.
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Note: Excel spreadsheets for creating these scales can be downloaded for free:
Immediately, it can be seen that Drug 1 is a very toxic compound and that the current cleaning process cannot
adequately clean it to prevent cross contamination issues. (Note: Process capability can be evaluated based on existing
cleaning data compared to the limits required by the new compound). In addition, residues cannot be detected at a
safe level, visually or even by TOC. Introducing this drug would require substantial improvements in both the cleaning
process and analytical methodologies. Most likely, a manufacturer would need to dedicate equipment or an entire
facility to the manufacture of this drug.
Drug 2, on the other hand, is not highly toxic, and the current cleaning process can easily clean it to prevent cross
contamination issues and any residues can be easily detected visually or by TOC. Introducing this drug would not
require any improvements and would potentially require evaluation of initial manufacturing by visual inspection only.
Drug 3 is somewhat toxic, but the current cleaning process could adequately clean it to prevent cross contamination
issues, and while residues cannot be detected visually, the TOC method is acceptable for detection. Introducing this
drug would also not require any improvements.
There are other issues to consider in introducing a new product; however, this dashboard provides an effective
screening tool for making decisions on whether cleaning process development is needed, what analytical methods can
be used, and if analytical method development is needed to justify the introduction of new products. Such a dashboard
also provides an easy, high-level view of manufacturing operations for rapid measurement of risk in a facility,
department, or manufacturing line.
Conclusion
One of the stated goals of the ASTM E3106-17 Standard Guide for Science and Risk Based Cleaning Process
Development and Validation was to provide a framework for a scientific risk- and statistics-based approach to cleaning
processes and validation based on ICH Q9 and the FDA's 2011 Process Validation Guidance. Again, the benefit of such
an approach would be the ability to scale the level of effort, formality, and documentation of the cleaning validation
process commensurate with the level of risk, while providing a visual tool for communicating these risks. Objective
tools to measure risk in cleaning can focus cleaning validation efforts where the risks are the greatest based on: the
science behind the HBEL score, which informs us which products are the most hazardous; the Cpu score of the cleaning
process, informing us what the probability of residues are; and, as we saw in Table 2, the detectability scores, which
can determine the appropriateness of analytical methods and guide their selection.
Table 10 offers an example of how the toxicity score and the Cpu score could be used to make decisions on whether
additional cleaning process development is necessary, whether continued or periodic monitoring or simple visual
inspection may be appropriate, and even when product dedication may be necessary.
Table 10: Example of Possible Actions Based on Toxicity and Cpu Scores
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Table 10 offers a road map for a decision-making process for selecting cleaning validation activities and developing an
ongoing control strategy based on data. However, this is just an example of how choices could be decided, and each
company would need to decide how to implement this. In his book “Against the Gods: The Remarkable Story of Risk,”
Peter Bernstein5 notes that:
"The essence of risk management lies in maximizing the areas where we have some control over the outcome
while minimizing the areas where we have no control over the outcome and the linkage between effect and
cause is hidden from us."
We can maximize the cleaning process capability to reduce residues to the lowest practical levels while focusing on
those parameters that lower our detection limits. Since the toxicity of APIs is intrinsic and cannot be influenced, we
can minimize the likelihood for toxic compounds to cross contaminate other products. But this is only possible if we
truly understand where the risks are. The recent requirement for all companies to determine HBELs for their
compounds2 3 provided a data-based measure of a compound's toxicity for determining cleaning limits and set the
stage for the measurement of risk in cleaning based on scientific principles. In this article we have presented science-
and data-based visual tools to advance the scientific rigor in the cleaning of healthcare products, such as
pharmaceuticals, biopharmaceuticals, cosmetics, and medical devices.
Peer Review:
The authors wish to thank our peer reviewers Bharat Agrawal; James Bergum, Ph.D.; Sarra Boujelben; Gabriela Cruz,
Ph.D.; Mallory DeGennaro; Kenneth Farrugia; Ioanna-Maria Gerostathi; Miquel Romero Obon; Laurence O'Leary;
Joel Young; Ersa Yuliza; and Mark Zammit for reviewing this article and for their many insightful comments and
helpful suggestions.
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