John Stopford - Multinational Corporations
John Stopford - Multinational Corporations
John Stopford - Multinational Corporations
Multinational Corporations
Author(s): John Stopford
Reviewed work(s):
Source: Foreign Policy, No. 113 (Winter, 1998-1999), pp. 12-24
Published by: Washingtonpost.Newsweek Interactive, LLC
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MULTINATIONA
CORPORATIONS
Recentadvances in information technology,
with
coupled deregulation andmarketliber-
alization
worldwide, havefueledanunprece-
dentedsurgein the growthof multinational
A A corporations (MNCs).While some regard
II as
them ruthless exploiters,othersviewthem
as benignenginesof prosperity. Buttoday's
V multinationals bear little resemblanceto
theirforebears.
Theyarereinventing them-
selvesin diversewaysthat confoundthe
assumptionsof criticsandadvocates alike.
byJohnStopford
12 FOREIGN POLICY
Stopford
AnotherreasonwhyMNCsarereluctantto uproottheiroperations is
that theydependuponthe skillsof specialized
teamsof localworkers.
Volkswagen,forexample,is usingits Resendeplantin Brazilas a lead
siteforexperimentingwithwaysto changethe assemblyprocess.Multi-
nationalsthat have becomedependenton such "intelligentsystems"
can continueto attractinvestorsby maintainingand strengthening
thesehumanassets,not bywalkingaway.
Not always. Most people assume that the home country always
getsfirstprioritywheneverMNCs have to makehardchoices:If faced
with a downturnin the market,multinationalswill close facilities
abroadto protectthose at home.YetJapaneseMNCshave strivedto
remaincompetitiveby developinglower-costcapacityin facilities
abroad.In doingso, corporateexecutiveshaveplayeda role in "hol-
lowingout"Japan'seconomyand have brokenwith generationsof
traditionthatput nationalinterestaboveall else.
Moreover, corporationsnowplacehigherpriorityon the innovation
process-regardlessof where thatprocessis centered-thanon outdated
notionsof home country.SomeMNCshave developedworldproduct
mandatesthatfarmoutmanagement authority andresearch-and-devel-
to
opmentleadership foreign units.Tokyo is "home"to IBM'spersonal
computers, while Taiwan is "home" to Philips'computermonitors.
Indeed,there is now widespread uneasethat MNCsare becoming
actingin the interestsof shareholders
truly"stateless," who arethem-
selvesbecominggloballydispersed. Theseconcernsareamplified bythe
growingtrendamongmajorcorporations to promoteforeignnationals
to top managementpositions.Some Frenchand Germancompanies
even useEnglishas the linguafrancafortheirmanagement communi-
cationsglobally.[SeeJoshuaFishman's articleon page26.]
WINTER 1998-99 13
ThinkAgain
manylargemultinationals
evenlarger.Buta closerlookat the market-
place revealsthat the surgein MNCgrowthis alsobeingdrivenby myriad
newcomers,manyof whomareactuallyquitesmall.Mostof the esti-
mated45,000firmsthatoperateinternationally employfewerthan250
people. It is commonplace to find servicecompaniesthat maintain
fewerthan100employeesoperatingacrossmorethan 15 countries.
Foryearsthe traditional wisdomamongmultinational corporations
wasthatbiggeris better.LargeMNCs couldlowertheirproduction costs
byproducing massive volumes to serve markets.
global Byachievingsuch
"economies of scale,"theygaineda crucialadvantage overtheircompeti-
tors.In today'sturbulent markets, however,sizedoesnot alwaysmatter.
Big banks have been merging across bordersto makethemselveseven
bigger,buttheirsuccessrateshavebeendismal.In the oil andgasindus-
try,traditional leaderssuchas ExxonandShell now faceseriouschal-
lenges from smaller upstartsthat have carvedout industryniches in
exploration or lubricants.
ThesuccessofEnronin transforming itselffrom
a sleepy,domestic-pipeline operator in Texasto an internationalforcein
gasandpowergeneration showshowpotentthisnewchallengecanbe.
New competitorsareemphasizing the powerof intangibleresources
such as intellectualpropertyand a flexibleorganizational structure
that allowsfirmsto respondbetterto theircustomers'diverseneeds.
These emergingmultinationalsare beginningto developand link
togetherexpertteamswithinthe corporationin waysthat resemble
the activitiesof the hot-spotclustersthatlie outsidethe corporation.
In contrastto traditionaleconomic modelsof competition,these
companieshavefoundthateconomiesof scalecanbestbe achievedat
the corporatelevel ratherthanthe productionlevel.
The messageis clearto the majorincumbents: transform ordie.At
a time when size and marketsharesare growingin importancefor
someMNCs, forothersthe valueof incumbencyhas neverbeen less.
14 FOREIGN POLICY
Stopford
ment),Enron(energy),IspatSteel,andmanyotherfirmsthathavebuilt
billion-dollarinternational businessesin just a few years?They have
reliedon humanskillsto promotegrowthand remaincompetitive.
Thesemultinationals possessorganizational hierarchiesthatareideally
suited to the creation and deploymentof human resourcesand
intangibleassetssuchas patentsor brands.Bycombiningtheseattrib-
uteswith a reputationforreliability, thesenew specialistshave taken
businessawayfrommuchlargerincumbents.
Innovations in strategyareat theheartof today'srapidinternational-
ization.Forexample,it tookIndia'sIspatSteelonly 10 yearsto become
one of the top 10 steelmakersin the world.IspatSteelchallengedthe
old businessmodel-based on achievingeconomiesof scale through
giantproduction units--bybuildinga globalnetworkof small-scale steel
plants.Along the way,it replacedtradewith local production.Ispat
addedfurthercorporate-level strengthby transferring acrossborders
lessonslearnedin anyone plantaboutpromoting greaterefficiency.
In otherindustries,newtechnology is transformingsupplypossibilities.
Masscustomization allowsa customerto getpreciselywhathe orshewants,
anywhere in theworld.A personcanwalkintoa bicycleshopin theUnit-
ed States,specifythe preferred designandcomponents, havethe bicycle
builtto orderoverseas, andrideit homefromtheshopwithinweeks.Sim-
ilarly,Britishwomenhave been experimenting with computer-assisted
equipment thatallowsthemto specifytheperfectfitfortheirjeans,which
arecutandsewnin LatinAmerica. Creating thenecessary in the
flexibility
supply chainto achieve thesenew performance demands is a challenge that
manyincumbent MNCs arefindingdifficultto meet.
Competitionis no longersolelyaboutrichlyendowedfirmsbattling
againstpoorerones:It is alsoa contestto developstrategies andlearnnew
skills.Competition nowneedsto bethoughtof in termsof theintensityof
managers' imagination. The messageof today's competitive environment
is thatDavidcanbeatGoliath-anddoesso withincreasing frequency.
WINTER 1998-99 15
ThinkAgain
Companylis
My of The
Total Reenues ofSele~tedMultinatonal (ororation
WAL*MART S
Wal-Mart Inc.
Stores, VS. Greece
Billion
$119.3 . Billion
$119.1
Volwge AG.ewZaln
$6 . Blion065 illio
Business VS.
International
Mochines
Corporation Egypt
$78.5Billion Billion
$75.5
SONY
V56.
SonyCorporation VVS. Czech
Republic
,O,55Billion Billion
$54.9
5 50aI
0S0
Genra e
9 i 09
Mote:Allcorporate
revenues
fromfiscal onorbefore
yearending 1998.
March
1998"Global
Sources:Fortune's 500"andtheWorld World
Bank's Development
Report
1998/1999.
16 FOREIGN POLICY
Stopford
WINTER 1998-99 17
ThinkAgain
WINTER 1998-99 19
ThinkAgain
20 FOREIGN POLICY
Stopford
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FPEI
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if~i~~i~II? I~X?LS~~~
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10
Nations'
SourcesUnited Investment
World 1997andtheWorld
Report Bank's
Global Finance
Development 1998.
WINTER 1998-99 21
ThinkAgain
WINTER 1998-99 23
ThinkAgain
T AO
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24 FOREIGN POLICY