Zeke Part Stratma

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IX.

STATEMENT OF THE PROBLEM- KEY STRATEGIC ISSUES

Where should Metrobank allocate its resources to maximize its competitive advantage?

Under this major problem of the bank, these are the strategic issues underlying that need
to be solved:

 Did Metrobank conduct an intelligent move by increasing its effort to its Interest Income,
specifically Loans and Receivables?
 Is the bank really focuses on its competitive advantage to earn more profits without
incurring much cost in 2013 just like what it did in 2012 where it gained 40% increase in
its consolidated income?
 In what aspects should the Metrobank focus on to bring back or sustain that income
growth rate for the next years of its operations?

Observation and Discussion of the Problem:

c c

Financial Highlights of Metrobank in its Annual Report 2013

As observed in the highlights of Metrobank in its 2013 Annual report, the company has
been able to sustain a growth in its net income by achieving 34.8% increase. However, notice
that the performance of Metrobank in 2012 is significantly higher, achieving 43.4% on its record.
It seems that Metrobank has not been able to sustain something, thus, resulting to a significant
decline. One may argue that maybe it is because of the external pressures, according to
Euromonitor, those pressures have posed low effect toward bank companies. Philippines is still
as recognized as ever as the awakening economic tiger in Asia.

c c

Another rationale still that can be cited that this shows a problem is that though Net
Interest Income has risen by 19.2% (24.0%-4.8%; difference from incremental changes that
happened between 2012-2013), if one will look at the increase in Operating Expense, the change
is huge. Operating Expense has grown by 21.2% (30.8%-9.6%), a little higher than the rate made
from the Net Interest Income.

Trimming down, such increase has been made from the increase in Loans and
Receivables that pulled up the Credit and Impairment Losses.

Operational result from Metrobank 2013 Annual Report


Breakdown of Credit Loss and Impairment from annual report 2013

In conclusion, Metrobank has somehow not made the right decision of putting so much
effort in gaining interest income for it has also incurred the company costs which increase rate is
a little higher than what Net Interest Income has made.

To test how the Metrobank has used its net income in the year, we find its Return on
Equity:

Return on Equity (ROE) is an internal performance measure of a bank’s profitability


from the shareholder’s point of view, typically measured through dividing net income by average
shareholder’s equity. It is also shows much profit a company generates with the money
shareholders have invested.
Metrobank’s Return on Equity significantly has increased only by 20.73% during the
year of 2013, while having an increase of 21.23% during 2012. The decrease is due to the decline
on the growth of net income during 2013.

X. ALTERNATIVE COURSES OF ACTION

From the problem cited above, these two are the following Alternative courses of Action
we would like to propose to Metrobank:

ACA 1: PRAGMATISTIC STRATEGY- PROPELLING TOWARD INCREASING


INTEREST INCOME TO AVOID WASTE OF EFFORTS

Since Metrobank has already made a move by expanding its loans to gain more interest
income by increasing compensation and fringe benefits to employees which has grown the
figures of Operating Expense as well, these employees who enjoy the increase in their salaries
and benefits may also be assigned to be developed and create programs to ensure that loans and
receivables will be collected on time. In this way, the effort of Metrobank will not be wasted, but
rather will be utilized pragmatically.

One may argue that instead of having the increase of compensation and fringe benefits be
utilized for the second ACA, it will mean nothing because at the very first place, Metrobank has
performed well on its Sustainable Competitive Advantage even without drastically increasing
employees’ salaries and benefits.

ACA 2: STRENGTH STRATEGY- MOVING AHEAD BY DISREGARDING THE


COSTS MADE AND MAXIMIZING COMPETITIVE SUSTAINABLE ADVANTAGE

Metrobank may let go of the incurred costs in its expansion of loans and receivables, and
its increase of compensation and fringe benefits as well by looking ahead and focusing now on
its Sustainable Competitive Advantage—its Other Operating Income brought by great
partnership. This will be done through allocating its resources in improving and sustaining its
systems in receiving trade and securities gains and other sources of Other Operating Income.
XI. RECOMMENDATION

ACA 2: STRENGTH STRATEGY- MOVING AHEAD BY DISREGARDING THE


COSTS MADE AND MAXIMIZING ITSCOMPETITIVE SUSTAINABLE
ADVANTAGE

If one will notice, the strength of Metrobank itself has been the Other Operating Income
which consists 52% of the Total Operating Income. In addition, there is a significant incremental
increase in the growth of the other operating income as it has displayed 21.9%. So investing
more resources to sustain this edge of Metrobank will surely make the company strong in the
long term.

Notice the operating expenses incurred in 2012. It has risen from 2011 to 2012 by 9.6%.
But it already made a huge significance, since Other Operating Income has increased anyway by
21.9%.

Specifically, these are the following areas Metrobank may improve to sustain its Other
Operating Income:
Statement from Annual Report 2012

This has been the peak year of Other Operating Income. Metrobank may do it again by
focusing its efforts on the following:

Part of the Statement of Income, Metrobank Annual Report 2013

Metrobank should prioritize these two sources of Other Operating Income that push the
Total Operating Income upward: Trading and Securities Gain, and Income from Trust
Operations.

For trading and securities gains, Metrobank may allocate some of its resources in to
develop more their policies and new talents in terms of professional fund management. In
addition, investing funds to the company’s public relations to foster high relationship with other
third parties is advisable, thus securing a stable flow of gain from trade and securities.
For Income from Trust Operations, Metrobank may then allocate its resources in
advertising and marketing its UITF programs to give middle-income people a chance to invest in
trust funds. Notice the growth rate of the income in this segment: from 2011-2012, 18.52%, and
2012-2013, 20.35%. This will boost the income, and at the same time, enhance the liquidity of
the company since these kinds of funds are long-term.

XII. IMPLEMENTATION

Since 2015, ASEAN Integration has already begun, there will be a lot of investments
happening in the Philippines. Metrobank may take this as an opportunity to be the leading bank
that handles intermediary responsibilities between ASEAN businesses within the country since
its sustainable competitive advantage has been on its excellence on services and gains from being
the middle company in terms of trading of bonds and stocks, as proven by the significant amount
of Metrobank’s Other Operating Income. In addition, it may also decide to expand in Visayas
since BPOs such as Teleperformance are currently expanding to satellite cities of various
provinces. Metrobank may handle the payroll system of employees and gain another source of
Other Operating Income. For its UITF development, instead of just focusing on introducing new
programs for loans and receivables where Metrobank is currently not performing well, it may
transfer its efforts in informing and persuading the middle-income public to invest in trust funds
instead.

XIII. LEARNINGS

We were introduced in the financial world of banking industry since we had to find a
major problem out of swimming number and propose strategies! So we were forced to read two
annual reports. But we love how this became an opportunity for us to explore more what we
don’t know since some of us are not Finance students.

The ultimate learning, we should say we had, is the importance of financial figures in
making the next move. Everything we learned from Finance just made sense.

To succeed in banking is not as simple as to owning the most number of market shares on
assets, or even having the most number of operating branch networks. It all comes down to how
knowledgeable you are to the consumer preferences, as well as how you will take advantage of
this infromation in the implementation of value chain activities.
References:

Annual Reports. (2013). Metrobank. Retrieved on April 19, 2015, from


https://www.metrobank.com.ph/images/Annual%20Reports/2013%20Annual%20Report.p
df

Business profile. (n.d.). Metrobank. Retrieved on April 19, 2015, from


https://www.metrobank.com.ph/Business_profile.asp

Philippine Commercial Banking Highlights as of 3Q12. (2012). Banco De Oro. Retrieved on


April 19, 2015, from https://www.bdo.com.ph/sites/default/files/pdf/corporate_governance/
3rd%20 Quarter%202012%20HIGHLIGHTS_Top%2010_graphs.pdf

Profile. (n.d.). Metrobank Foundation. Retrieved on April 19, 2015, from


http://www.mbfoundation.org.ph/profile_a-history-of-sharing-1.html

Republic Act No. 8791. (2000). Banko Sentral ng Pilipinas. Retrived on April 19, 2015, from
http://www.bsp.gov.ph/downloads/Regulations/gba.pdf

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