Easy Guide

to amfori
BSCI 2.0
Table of Content

Introduction: Easy Guide to amfori BSCI 2.0 3

Why implement amfori BSCI 2.0

Part 1: First, commit to amfori BSCI 4-7

The amfori BSCI Code of Conduct 4

amfori BSCI 2.0: A risk-based approach 5
Common guiding values 6

Part 2: Building the foundations of your socially 8 - 11

responsible supply chain

Define and implement your strategy 8

Involve buyers 9

Part 3: Mapping the Supply Chain 12 - 15

Know your Supply Chain 12

Assess and prioritise the risks, using a variety of sources 13

Part 4: Engaging business partners in adopting 16 -21

socially responsible practices

How to take the monitoring decision 16

The RSP concept, foundation of the amfori BSCI 2.0 System 17

The monitoring process 17

Part 5: Driving and supporting continuous improvement 22 - 24

Identify and cooperate with relevant stakeholders 22

Support remediation measures in the supply chain 23

Conclusion: Now you can turn to all the amfori BSCI resources 25
at your disposal

P 2 - Easy Guide to amfori BSCI 2.0 - January 2018

Introduction
amfori BSCI 2.0, a Comprehensive System to Improving Working Conditions
in the Supply Chain
amfori BSCI 2.0 is a comprehensive system designed to provide amfori BSCI participants with all the tools, resources
and processes they will need to address the labour issues in their supply chains. There is a strong business case for the
full implementation of amfori BSCI 2.0 by both participants and their business partners, independently of amfori BSCI
participants’ size, sector of operation or line of business.

Why implement amfori BSCI 2.0:

1 Consumers and client-companies expect the development of controls and processes towards good working
conditions when opting for products made in higher-risk countries.

2 amfori BSCI 2.0 is in line with the most recent and significant international norms on human rights, and amfori BSCI
participants can thus effectively manage stakeholders’ expectations.

3 While European governments are increasingly adopting positions on companies’ duty of care on supply chain social
compliance, implementing amfori BSCI 2.0 helps to establish a credible system to operate and prepare for future
regulation.

4 By improving working conditions in the supply chain amfori BSCI participants enable their business partners to
increase their efficiency and make a positive impact on their long-term performance.

5 When operating in high-risk industries, implementing amfori BSCI 2.0 is a strong commitment that contributes to
building team loyalty and to retain talent.

How to Use the Easy Guide to amfori BSCI 2.0?

This Easy Guide to amfori BSCI 2.0 is designed for you to be able to rapidly introduce yourself to all the key elements you
will need for the successful implementation of amfori BSCI 2.0. If you are new to the amfori BSCI system, the Easy Guide
will rapidly bring you up to speed on the processes you can use towards developing a socially responsible supply chain.
Throughout the document, the following tags will help you to quickly go to the resources you need for any given situation.

Specific references will help you navigate easily in the amfori BSCI System Manual, the reference document for amfori
BSCI 2.0 implementation:

The tool box will help you identify tools and other resources offered by amfori BSCI
V TOOL BOX to ease implementation.

At the end of each section, this icon will summarise actions that should be taken
with a progressive approach from getting started with the amfori BSCI system to an
advanced level, aimed at more experienced participants.

Reference to supporting content on the amfori BSCI System Manual.

See amfori BSCI System
Manual

We recommend you to use this Guide extensively and encourage your colleagues to familiarise themselves with it!

Easy Guide to amfori BSCI 2.0 - January 2018 - P 3

Part 1 – First, commit
to amfori BSCI
amfori BSCI 2.0 is about integrating social responsibility into iImportant –
participants’ business processes and relationships with their The amfori BSCI Code of
business partners. Conduct reflects universally-
accepted international
conventions which most
Continuous Improvement, Cooperation and Empowerment are countries have already
complementary values that amfori BSCI participants must integrated into legislation.
endorse so that every player along their supply chain can Therefore, business
enterprises that respect the
manage adverse impacts they may have on human rights in law most likely follow the
their sphere of influence. amfori BSCI Code of Conduct
already.
The amfori BSCI Code of Conduct

The amfori BSCI Code of Conduct is a set of values, principles and an approach to V TOOL BOX
implementation that all amfori BSCI participating companies commit to adhere
to, with their business partners along the supply chain ( see amfori BSCI • Consult the amfori
BSCI Information Kit for
System Manual, Part I, section 2 “How to use the amfori BSCI Code of Conduct”).
Participants to get a snapshot
of amfori BSCI 2.0
The amfori BSCI Code of Conduct is composed of five documents:
• Watch amfori BSCI short
videos on the Code of Conduct
amfori BSCI Code of Conduct to familiarise yourself with
amfori BSCI Code of Conduct
Terms of Terms of
Terms of
Implementation for Implementation for • Access amfori BSCI Code
Implementation for of Conduct in your language
amfori BSCI Business Partners
Business Partners and several other languages
Participants to be monitored
if you wish to share it with
colleagues and business
amfori BSCI Reference partners.

amfori BSCI Glossary

Figure 1 : The structure of the amfori BSCI Code of Conduct iImportant –
The amfori BSCI Code of
• The amfori BSCI Code of Conduct covers shared values and labour principles Conduct includes specific
(cf. illustration on page 5) that amfori BSCI participants’ business partners Terms of Implementation
agree to respect on signing the code for participants, business
partners and producers to
• The Terms of Implementation (TOI) provide detailed information on how amfori be monitored. Once it has
BSCI participants and their business partners commit to achieving amfori BSCI been signed, it provides a
standards legal framework to request
information on the social
• The amfori BSCI Reference lists international norms on which the code is built, responsibility of business
such as the ILO Declaration on Fundamental Principles and Rights at Work, the partners.
OECD Guidelines for Multinational Enterprises and the UN Guiding Principles on
Business and Human Rights
iImportant –
• The amfori BSCI Glossary provides additional information on amfori BSCI
You should design internal
interpretation and on key terminology used in amfori BSCI 2.0 processes aimed at better
anticipating potential risks or
harms before they occur. This
means developing capacities
to better understand and
asses potential adverse
impacts in your supply chain

P 4 - Easy Guide to amfori BSCI 2.0 - January 2018

amfori BSCI 2.0: A Risk-Based Approach

amfori BSCI participants should implement a “due diligence” process and

influence social changes in their supply chain, which includes “cascading” the
amfori BSCI principles in their supply chain and improving their process to
“involve workers”. These notions work together to better address any adverse
human rights impacts that may arise in the supply chain:

Due Diligence: amfori BSCI 2.0 aims at implementing a systematic risk-based

approach in order to proactively identify, prevent and address adverse human
rights impacts detected in the supply chain. amfori BSCI participants have
the responsibility to use amfori BSCI resources and tools to apply reasonable
endeavours in the development of a social management system aiming at
improving working conditions in their supply chain. ( see amfori BSCI System
Manual, Part I, section 3.4 “Act diligently”)

amfori BSCI Code of Conduct

Our enterprise agrees to respect the following labour principles set out in the amfori BSCI Code of Conduct.

amfori BSCI Principles

The Rights of Freedom of Ethical business behaviour

Association and Collective Our enterprise does not tolerate any acts of
Bargaining corruption, extortion, embezzlement or bribery.

Our enterprise respects the right of workers to

form unions or other kinds of workers' associations
and to engage in collective bargaining. No discrimination
Our enterprise provides equal opportunities and
does not discriminate against workers.
Fair remuneration
Our enterprise respects the right of workers to
receive fair remuneration.
Decent working hours
Our enterprise observes the law regarding hours
Occupational health and safety of work.

Our enterprise ensures a healthy and safe

working environment, assessing risk and taking all No child labour
necessary measures to eliminate or reduce it.
Our enterprise does not hire any worker below the
legal minimum age.
Special protection for
young workers No precarious employment
Our enterprise provides special protection to any
workers that are not yet adults. Our enterprise hires workers on the basis of
documented contracts according to the law.

No bonded labour Protection of the environment

Our enterprise does not engage in any form of Our enterprise takes the necessary measures to
forced servitude, trafficked or non-voluntary avoid environmental degradation.
labour.

Easy Guide to amfori BSCI 2.0 - January 2018 - P 5

Complementary concepts for amfori BSCI implementation

Cascade Effect:
Due Diligence Full coverage and
= Internal Processes
& Activities to transparency of the
> > >
entire supply chain is
Identify a challenging, long-
Engage Business Partners and Workers

Engage Business Partners and Workers

Engage Business Partners and Workers

term goal. amfori BSCI
Prevent participants therefore
need to prioritise
Mitigate
implementation areas
and to foster social
Remediate
Tier 1 responsibility in their
Suppliers

Account for Tier 2 supply chain by engaging

Suppliers Tier 3
Suppliers business partners at each
level to leverage their
Human Rights Risks Supply Chain Scope
commitment to amfori
in the Supply Chain Cascade Effect
BSCI and therefore impact.

Worker Involvement :
amfori BSCI participants must adopt and implement processes that encourage
worker input. By involving workers you begin to empower them. They are in the
best position to recognise if policies and process are working effectively and they
are also the best source of information about how improvements can be made.

Common Guiding Values

By endorsing the Code of Conduct, amfori BSCI participants commit to:

• Adhering to the amfori BSCI core values: Continuous Improvement, Cooperation

and Empowerment

• Reinforcing social responsibility in their supply chain by using the amfori BSCI
framework, tools and resources to improve working conditions in their supply
chain

• Pursuing constructive and open dialogue with stakeholders, including other

iImportant –
amfori BSCI participants, business partners and other organisations concerned
Participants endorse the
with social compliance
amfori BSCI Code of Conduct
itself as well as the Terms of
The amfori BSCI Code also represents your company’s commitment to a socially Implementation, the Glossary
responsible business in the supply chain. As such, cooperation and buy-in from and the Reference when
the CEO and senior management are essential joining the amfori BSCI.

y IN SUMMARY, YOU SHOULD...

• Nominate a main contact • Familiarise yourself with • Use the amfori BSCI
person to deal with the amfori BSCI Code of Code as a policy for
amfori BSCI system and Conduct and key other your company to make
administer the amfori documents such as the its implementation as
BSCI platform amfori BSCI System effective as possible
Manual

P 6 - Easy Guide to amfori BSCI 2.0 - January 2018

 How to get started? A step-by-step approach towards amfori BSCI 2.0 implementation

Plan Do Check Adjust

1 Familiarise yourself 4 Secure business 7 Monitor business 7 Review progress

with the documents support - make a partners against the initial
See p.4 “The amfori BSCI plan See p.16 “How to take the plan
Code of Conduct” See p.4 “The amfori BSCI monitoring decision” See p.16 “How to take the
Code of Conduct” monitoring decision”

2 Build knowledge and 5 Communicate to 8 Review producer's

capacities Business partners profile
See p.11 “Develop skills See p.8 “Define and See p.17 “The monitoring
internally” implement your strategy” process”

3 Nominate main 6 Map and assess 9 Remediate

contact persons supply chain
See p.4 “The amfori BSCI See p.12 “Mapping the See p.23 “Support
Code of Conduct” supply chain” remediation measures in
the supply chain”

Easy Guide to amfori BSCI 2.0 - January 2018 - P 7

Part 2 – building the foundations
of your socially responsible supply chain

amfori BSCI 2.0 takes the vision and values of socially iImportant –
responsible supply chains beyond monitoring and strict Supply chain responsibility
compliance. Social auditing is a useful tool to assess progress, starts internally. Before
monitoring business partners,
but improving working conditions in the supply chain must start
you should first build your
with integrating social requirements into your company’s own amfori BSCI implementation
policies, processes and organisation, beginning with sourcing, strategy.
procurement and supply chain management.

Elements of a social management system:

Commit to amfori BSCI

Implement Define amfori BSCI

Continuous implementation
Improvement 1. Plan strategy
Measures

4. Adjust

2. Do

Integrate amfori BSCI

3. Check requirements into
core policies &
Assess internal and processes
supply chain
performance

Define and Implement your Strategy iImportant –

amfori BSCI participants
Developing processes towards greater social responsibility in the supply chain have to communicate amfori
is a long journey’ ( See The amfori BSCI System Manual, Part 1, Section 3). BSCI Code of Conduct to their
You should define short, medium and long-term goals in line with the specific business partners at an early
context of your company (size, stakeholder expectations, maturity in Corporate stage in order for suppliers
Responsibility, aims, etc.) and build your action plan. Support from your CEO to better assume ownership
of amfori BSCI 2.0. No social
or Board is essential in this process in order to secure the required means and
audit can be conducted
resources and actually enforce lines of responsibility. without the signature of the
Code and relevant Terms of
Set Clear Lines of Responsibilities Implementation by auditee.
You should define lines of responsibility for the implementation of the action plan
and key developments expected in the day-to-day activities of key practitioners,
buyers for example. Start by defining the mission and objectives of the main
amfori BSCI contact within your organisation.

P 8 - Easy Guide to amfori BSCI 2.0 - January 2018

Manage Information and Communication Carefully
Effective communication of your amfori BSCI commitment is essential, with V TOOL BOX
internal communication being a priority. For large companies, developing
• Use the amfori BSCI “Greeting
an internal communication plan is an important step in progressively raising Letter for Business Partners”
awareness throughout the organisation. It is also crucial to communicate and to inform your partners about
carefully plan your amfori BSCI participation to your supply chain. Then, within the your participation in amfori
existing internal communication framework, you should make regular references BSCI
to your company´s amfori BSCI involvement.
• Use the amfori BSCI Code of
Conduct, relevant Terms of
amfori BSCI participants should also communicate their commitment externally, Implementation and amfori
on the corporate website, for example. Making a public commitment is a BSCI Information Kit for
useful technique for furthering your engagement in amfori BSCI, as external Producers” in local languages
communication formally connects the company towards a broader audience („ see to better raise awareness
The amfori BSCI System Manual, part I, section 3.1 “Commit to Improvement”). amfori BSCI among your
business partners.

Integrate amfori BSCI into Existing Policies and Process • Consult amfori BSCI “ How to
It is recommended to plan the progressive integration of amfori BSCI Communicate on Corporate
into existing procurement policies and processes, from the selection Responsibility in the Supply
of business partners on social credentials, to the rules on awarding Chain” to better define how
contracts and measuring supplier performance according to social criteria. to communicate your amfori
BSCI engagement externally.
Start by integrating the amfori BSCI Code into your purchasing terms
( see The amfori BSCI System Manual, Part I section 2.3 “Endorsement”).

It is also highly important to develop training plans for key staff involved in amfori
BSCI implementation ( see amfori BSCI System Manual, Part I, section 4.1
“Building Capacity for amfori BSCI Participants”): start by briefing staff members
responsible for the organisation’s procurement and social responsibility policies iImportant –
on the role of amfori BSCI and the contributions it can make to the company’s When assessing their
performance. procurement practices,
amfori BSCI participants
should manage their
Assess Performance and Implement a Continuous Improvement Approach
relationships with all business
Performance assessment should cover not only business partners’ social partners in a responsible way,
performance after an audit has been done, but also the level of achievements in order to positively influence
of goals set internally regarding the amfori BSCI implementation. The company social changes in their supply
should identify and analyse the root-causes of any gaps with goals set in order to chain.
develop a solid continuous improvement approach.

Involve Buyers iImportant –

Buyers and other
Procurement practitioners (including buyers, category managers, sourcing procurement practitioners
managers, merchandisers, quality controllers & depending on your organisation) should be duly involved in
are best placed to support a robust implementation of amfori BSCI 2.0 as the definition of the strategy
and the implementation of
they manage relations with the company’s business partners ( see amfori
amfori BSCI 2.0. This is the
BSCI System Manual Part I, section 3.7 “Involve the Purchasing Department”). only way to secure buy-in
Your purchasing department (or the senior person overseeing sourcing and from procurement teams and
procurement activities for smaller companies) should be involved at several to align business and social
stages: responsibility objectives.

1 Mapping the supply chain – Procurement practitioners should participate in the classification of the company’s
business partners according to social risk criteria. A first step could be to share an overview of the supply chain
by distinguishing main sourcing channels (direct or through importers and brokers), sourcing countries and the
average number of suppliers.

Easy Guide to amfori BSCI 2.0 - January 2018 - P 9

 2 Developing the implementation strategy – The purchasing department V TOOL BOX
should, for example, help define the communication process if a buyer
• The amfori BSCI System
identifies significant social risks and have a clear position towards business
Manual gives example of
partners who do not show any willingness to improve their social legal clauses to include in
performance. procurement contracts.

3
Implementing amfori BSCI 2.0 – Buyers are in the best position to include • The amfori BSCI Buyers’
Checklist available on amfori
social performance criteria at each step of the supplier relationship
BSCI platform will help you
management (e.g. include the amfori BSCI Code of Conduct in contracts).
to raise awareness and
Many buyers are also “field practitioners” who can assess and engage better collect feedback from
production sites and other suppliers in the implementation of amfori BSCI procurement practitioners.
principles.
• The amfori BSCI audit rating
system described in the
4 Reviewing and adjusting processes – The procurement team should
System Manual can provide
recommend how to further incorporate amfori BSCI values into existing
buyers with an additional
processes and continuously improve the amfori BSCI implementation criteria to assess suppliers
strategy. along with quality, cost and
delay .
Sometimes, procurement practitioners can see the implementation of the amfori
BSCI approach as a constraint or a challenge (e.g. buyers have no time to deal
with social compliance issues; costs might increase; there is no issue with current
suppliers etc.). Here are some tips to overcome these difficulties:

Four tips to better involve buyers into amfori BSCI

iImportant –
1 2 Defining incentives for buyers
to better take into account
Involve buyers in the definition Define buyer's role and social performance when
of your strategy and responsibilities in the amfori BSCI 2.0 selecting new suppliers
your action plan implementation or renewing orders is an
efficient way to demonstrate
How to involve buyers?
a company’s engagement to
3 4 improve working conditions in
the supply chain.
Empower buyers through training Incentivise buyers on the social
and equip them with specific tools performance of their suppliers

1 Involve the purchasing department right at the beginning of your

involvement with amfori BSCI and include them in defining the
implementation strategy in order to ensure social responsibility and
procurement objectives are aligned.

2 Engage buying practitioners by clearly defining expectations throughout

the procurement process (from the selection of new business partners to
the assessment of supplier performance).
iImportant –
3
Use amfori BSCI resources extensively to build buyer’s capacities in
New amfori BSCI participants,
human rights and social compliance and empower them in their day to day
specifically amfori BSCI
work. contact persons must join the
basic classroom training. This
4 Develop incentives based on amfori BSCI integration and /or the social one-day workshop, touching
performance of suppliers to send clear signals to buyers that the company on amfori BSCI basics, is
is serious about its commitment. compulsory.

P 10 - Easy Guide to amfori BSCI 2.0 - January 2018

Develop Skills Internally
Genuine and thorough integration of the amfori BSCI Code of Conduct into
company practices and processes depends not only on the active involvement
of key staff but also on building awareness throughout the organisation ( See
amfori BSCI System Manual, Part I, section 4.1 “Building Capacity for amfori BSCI
Participants”):

Learning how to best use the amfori BSCI platform is also essential for the
implementation of the amfori BSCI system. amfori BSCI offers various webinars
and tutorials to get a basic understanding of the platform ( See The amfori
BSCI System Manual, Annex 1 “How to Start with the amfori BSCI Platform”).

amfori BSCI skills pyramid:

V TOOL BOX

• The amfori secretariat

develops a variety of
Strive for
Develop long workshops, e-learning
excellence
range training modules and webinars on
plan and reach general or very specific topics
a wider audience related to the implementation
of the amfori BSCI Code of
Provide Offer a general Invite lead Conduct and the use of the
Build on your refreshers & training on buyers & amfori BSCI platform.
strengths practical amfori BSCI other key They address a broad
training to buying & staff to
audience of practitioners,
to amfori BSCI quality amfori BSCI
main contact persons practitioners targeted courses either advanced or relatively
new to amfori BSCI.
Get Go to the amfori Academy
Train amfori BSCI main contact Raise awareness of top
started website for more information.
persons on amfori BSCI management and buyers on
fundamentals amfori BSCI 2.0 implementation

Going a Step Further

As your company becomes familiar with the amfori BSCI system and the main
staff members concerned become more experienced, it is time to both widen and
deepen the coverage internally on social responsibility in the supply chain.

At this stage for key staff to be aware of the issues is not sufficient. They must
master amfori BSCI 2.0. This is a precondition for the organisation to integrate
its principles into existing operations. Key staff including buying practitioners as
well as people on the ground, such as merchandisers and quality controllers, will
benefit from both general training courses on amfori BSCI overall as well as more
targeted courses where appropriate.

y IN SUMMARY, YOU SHOULD...

• Go to amfori BSCI one-day • Raise buyers’ awareness • Build a solid training
workshop and announce and involve them in the plan to address gaps and
your participation in amfori definition of your amfori support colleagues in the
BSCI internally and to key BSCI implementation sound implementation of
business partners strategy amfori BSCI 2.0

Easy Guide to amfori BSCI 2.0 - January 2018 - P 11

Part 3– Mapping the supply chain

Mapping your supply chain will help you build a picture of your iImportant –
supply chain. You will be able to use this picture to assess Supply chain mapping is
different suppliers in relation to one an other, and to evaluate a crucial step as it allows
amfori BSCI participants to
their relative importance to your business as well as their
identify their most significant
vulnerabilities in terms of social risks. business partners, to spot
risks, assess what level of
With this knowledge you will be able to take informed decisions on the practical leverage is possible and
implementation of amfori BSCI 2.0. Specifically, you will be able to detect, mitigate which actions must be taken.
Mapping the supply chain
and manage risks as well as put in place the processes that lead to improving
is the first step in acting
working conditions and promoting decent work.
diligently.

There are three steps to mapping your supply chain: first you need to gather the
information; next you should use it to assess relative risks in your supply chain
and on that basis you will be able to prioritise the risks ( see amfori BSCI
V TOOL BOX
System Manual Part I, section 3.5 “Map the Supply Chain”). • Go to the amfori BSCI System
Manual to learn about supply
Know your Supply Chain chain mapping techniques and
to get template documents.
Start by thoroughly reviewing your existing business relations and identifying the
• Use Annex 2 of the amfori
business enterprises in your supply chain. With this you can perform a quick scan BSCI System Manual “amfori
to arrange your suppliers according to three criteria: BSCI Classification of Sectors,
Industries and Products
1 Sector of operation / main products sold Groups” to classify your
business partners according
2 Business activity: do your business partners own the production site, or to their sector of operation.
are they intermediaries such as importers, traders or agents?
• For an introduction to the
In the amfori BSCI system it is important to distinguish business partners amfori BSCI Platform, turn
from those that should be monitored, to those that are not to be monitored to Annex 1 of the amfori
because they do not have a “production environment”. BSCI System Manual “How
to start with the amfori BSCI
3 Countries of operation (i.e. countries of origin of the products sourced Platform”.
from the supplier).

This first level of classification will help you identify your most significant business iImportant –
partners and, ultimately, who should be involved in the amfori BSCI process. Once Once you have identified
this is completed, it is time to list your company’s significant business partners. In your significant business
general, significant business partners: partners, you can go to the
amfori BSCI platform in order
• Represent a large share of purchasing volume to identify whether they have
• Can have an impact on the company’s reputation or performance and been involved by other amfori
BSCI participants, and have
are potentially related to significant risk levels of adverse human rights.
therefore been registered
The relationship may be direct or indirect
in the platform. Note that
you can continue to use the
Who are significant business partners ? platform afterwards to keep
an overview of business
Purchasing Supplier Exposure to partners, whether or not they
volume relationship social risks are monitored.
Suppliers representing Suppliers with a Suppliers that are
a large share of potential impact on the potentially related to
purchasing volume company's reputation significant risk levels of
or performance adverse human rights

Significant Business Partners

P 12 - Easy Guide to amfori BSCI 2.0 - January 2018

Assess and Prioritise the Risks, using a Variety of Sources

To gain a full understanding of your supply chain, it is advised to use a variety

of sources of information. Sources vary in reliability and precision, and their
information will sometimes be based on subjective judgment. Comparing them
will help you come to a picture that is as accurate as possible.

Main factors to take into account in the risk assessment

V TOOL BOX
Supply chain visibility
Sourcing countries • Use amfori BSCI Template 1 in
Lack of visibility over suppliers the System Manual to collect
Some least developed countries
and production sites (ex. sourcing information about business.
represent a heightened likelihood of
from traders, importers) is often
adverse impacts on human rights • amfori BSCI “Buyers’
considered to be a risk factor
Checklist” can be used to
support the identification of
Products family Business partner's profile imminent social risks when
Some products are sourced Depending on their social visiting a producer (amfori
from high risk sectors: labour performance or how they manage BSCI System Manual, Annex 7).
intensive industries, sectors subcontractors and suppliers,
• Use amfori BSCI “Countries
using homeworkers or agents to business partners can pose a risk to Risk Classification” to better
subcontract workers their client company assess risks attached to your
sourcing countries.

Possible sources include: • Read amfori BSCI newsletters

and join amfori Network
• The media
Connects to be regularly
• NGO reports or other communication from stakeholders informed on NGO reports or
topical social human rights
• Any internal or external reports on grievances or complaints issues.
• Questionnaires or surveys • Go to the amfori BSCI
• Business partners’ own self-assessments platform to check a producer
profile and see whether a
• Any available social audit reports on producers (or certification such as SA8000, producer has already been
WRAP) audited or certified.

The first step is to seek advice from the purchasing team in your company. They
have an accumulated store of experience which can be used to assess partners
and attribute factors of risk. This experience can be cross-referenced with
established public sources.

After gathering the information it can be sorted on the basis of its reliability.
For example, rumours should carry less weight in your assessment than factual
evidence. You may also consider using diagramming techniques to help sharpen
your view of relative priorities. Again, the more complex the situation, the more
sources are required in order to support the prioritisation process.

Take Action

Having completed the review process and with a good understanding of which
are the more significant business partners, you have the information you need to
take decisions.

Easy Guide to amfori BSCI 2.0 - January 2018 - P 13

Before going into whether or not a producer should be monitored, it is important iImportant –
to identify what action should be taken, if any, for the potential risks that may be Once you have a better
connected to particular significant business partners, and how the relationship is overview of the potential
to be managed. risks in the supply chain and
their connections to your
The amfori BSCI System Manual provides a handy checklist of different business partners, you should
approaches which can be taken and their potential consequences or implications define what risk management
measures are needed. This
( See the amfori BSCI System Manual Part 1, Section 3.5.4 ”Take Action”).
part of the exercise needs to
For example, your company might decide to assume the relationship with a be managed at a senior level
business partner without engaging in specific effort to control it, in which case of the company and should be
management needs to approve such a decision and bear the consequences if the regularly updated.
risk realises itself.

Example of risk mapping and consequent decisions

The company could consider Need for a regular & Medium impacts should still be prioritised
to assume these low risks close review. Consider when associated with key suppliers
cooperating with others

Should be considered as
High high priority whatever is
the importance of the
supplier

Impact on
Human Rights
Severity/Number
of Workers Affected

Decision should be based

on the company’s goals &
the importance of suppliers
Low
Low High
Connection to company
Direct vs Indirect Connection/Singular vs Collective Responsibility

Supplier importance for business

Purchasing volume, nature of the relation

P 14 - Easy Guide to amfori BSCI 2.0 - January 2018

A company can eventually decide to avoid a risk by eliminating it altogether,
by stopping business with a risky business partner. This is often a last resort
for companies when a business partner refuses to implement the amfori BSCI
Code of Conduct for example. In between are more nuanced approaches such as
controlling the risk or using the cascade effect.

Example of risk management options

Risk-Treatment Approach Example

You acknowledge that a business partner

represents a risk for the company but you
Assume decide not to engage special efforts because
the occurrence of risk is low or you do not
have sufficient leverage.

You take action to mitigate risk by monitoring

business partners and closely following
Control
up the implementation of remediation
measures if needed.

You control your producer risks through an

Cascade agent and request regular reports on their
social performance.

You might decide to cease relations with a

business partner who refuses to provide you
Avoid with information on a sourcing location, or
you might decide stop sourcing from a high-
risk country.

y IN SUMMARY, YOU SHOULD...

• Map your supply chain • Regularly review your • Further collaborate with
to identify significant supply chain mapping internal and external
business partners you to make it more robust stakeholders to act on a
need to first engage and up to date (include broader range of risks in
and get to grips with the buyers’ feedbacks, your supply chain
amfori BSCI platform monitoring results etc.)

Easy Guide to amfori BSCI 2.0 - January 2018 - P 15

Part 4 – Engaging
business partners towards adopting socially responsible practices

amfori BSCI participants are not expected to monitor facilities iImportant –

as soon as they join amfori BSCI; instead, they should focus on The decision to monitor
developing their implementation strategy and decide how they a business partner lies
entirely in the hands of the
want to engage their business partners, through monitoring,
amfori BSCI participant. For
but not only... ( See The amfori BSCI System Manual Part 1 Section 3.5.5 that reason, amfori BSCI
Decide which business partner to monitor) participants are expected
to use information gathered
How to Take the Monitoring Decision during the supply chain
mapping exercise to decide
which of their significant
Significant business partners are to be monitored if:
business partners they will
• They have a production work environment monitor. Business partners
concerned must commit
• The level of trust about their social performance is not acceptable to the amfori BSCI Code of
Conduct and the appropriate
• Their level of maturity is insufficient to maintain good social performance
Terms of Implementation
which include their agreement
The amfori BSCI participant can decide to monitor a business partner directly to be monitored.
(i.e.: by integrating the partner concerned into its pool of producers in the amfori
BSCI platform) or indirectly (i.e.: by transferring the monitoring responsibility to
another business partner).

The main reasons not to monitor a significant business partner could be:

• When the partner does not have a production environment;

When the partner’s level of social performance can be considered acceptable,

because they hold a valid certificate from SA8000 or from another scheme – this
can be checked using the “amfori BSCI Quick Assessment of Social Audits from iImportant –
Other Systems” ( See annexes, Part V of the amfori BSCI System Manual); Even significant business
partners that are not
• When they provide regular and accurate information on their own social monitored should sign the
performance and on that of their own business partners. Code and the relevant Terms
of Implementation. In doing
Example of decision tree to take the monitoring decision so, commit to proactively
share information on their
The Business Partner (BP) is supply chain and social
significant for your company performance.

YES NO

The BP has a production

environment (producer)

YES NO

The level of trust on the BP’s

social performance is
acceptable

NO YES

The BP has a sufficient

maturity to maintain a good
performance

NO YES

MONITOR CONSIDER MONITORING OR INVOLVE DON’T MONITOR

STAKEHOLDERS IN THE DECISION MAKING * review the decisions regularly

P 16 - Easy Guide to amfori BSCI 2.0 - January 2018

The RSP Concept, Foundation of the amfori BSCI 2.0 System iImportant –
When one amfori BSCI
In the amfori BSCI system, the concept of “responsibility” (RSP) governs the participant sources from
relationship between amfori BSCI participants and their business partners. Only another amfori BSCI
amfori BSCI participants can hold RSP status in relation to the business partners participant, both should
that are to be monitored (producers)( See amfori BSCI System Manual Part agree which of their
1 Section 1.1 Relations between amfori BSCI participants and their business relevant business partners
should be integrated into
partners”). RSP status is related to the exercise of due diligence and empowers
the amfori BSCI platform
amfori BSCI participants to: and which participant
• encourage their business partners to embed the amfori BSCI Code into their takes responsibility for the
monitoring of which partners.
operations

• define the path towards improvements

• cooperate with other participants who share the same business partners

It is through the amfori BSCI platform that the RSP principle is managed. amfori iImportant –
BSCI participants hold responsibility for all the business partners registered on
amfori BSCI participants
the platform. Additionally, amfori BSCI participants can take on the status of should establish a process
“lead RSP” if they wish to have a leader role in the monitoring process, which internally to determine under
involves authorising and timing audits as well as selecting auditing companies which circumstances they
( See amfori BSCI Sytem Manual Part 1, Chapter 6 “How to do monitoring”). should take the “Lead RSP
Holder” status, if available,
The Monitoring Process or withdraw from that
responsibility.

Audits constitute just one tool, but an important one, in the implementation
of amfori BSCI participants’ due diligence. amfori BSCI has built an elaborate
framework to support and guide participants through it.
V TOOL BOX
The amfori BSCI Audit • Read the amfori BSCI System
In the amfori BSCI system, audits can be internal or external. Manual. Part 1, chapter 6 to
Internal audits are for business partners to systematically assess their own social get more information on
performance or that of their own business partners including farms ( See each step of the monitoring
amfori BSCI System Manual Part 1, Chapter 6). process.

• Go as well as to the amfori

External audits are made by independent qualified auditors and are performed BSCI System Manual Part
under carefully defined conditions. They are: II – for the auditor – and
III – for the auditee to get
• For producers engaged in the supply chain of one or several amfori BSCI
additional insights on the
participants amfori BSCI audit report
• Performed by an approved auditing company and the requirements per
performance area.
• Implemented using the amfori BSCI audit report

• Scheduled through the amfori BSCI platform and reported on in it

The amfori BSCI audit measures performance in 13 areas which correspond to

the principles in the amfori BSCI Code of Conduct.

amfori BSCI AUDITS 13 PERFORMANCE AREAS

Social Management System and Cascade Effect Occupational Health and Safety
Workers Involvement and Protection No Child Labour
The Rights of Freedom of Association and Collective Special Protection for Young Workers
Bargaining No Precarious Employment
No Discrimination No Bonded Labour
Fair Remuneration Protection of the Environment
Easy Guide to amfori BSCI 2.0 - January 2018 - P 17
Decent Working Hours Ethical Business Behaviour
Audits evaluate the company’s progress across all of the Performance Areas and
all areas are important: auditees need to reach for performance improvements
across the whole range.

Some of the Performance Areas, however, are critical. Notably, flagrant and
proven infringements of certain fundamental principles will trigger immediate
action and an overall rating is not delivered. Instead the company receives “Zero
Tolerance” status ( See the amfori BSCI System Manual Annex 5 “amfori BSCI
Zero Tolerance Protocol”). The “Zero Tolerance” Performance Areas concerned
are: child labour; bonded labour; ethical behaviour; and any case of immediate
threat to workers’ life, health and safety.

Note also that the aim of the Performance Area on “Social Management System
and Cascade Effect” is to underpin the durability of social performance by
embedding it in business partners’ operations so that change is integrated and
not a one-off effort.

Audit types iImportant –

Full audits cover all 13 areas. A follow-up audit must be organised within 12 The length of the audit
months to cover those areas in which the auditor has identified findings ( See depends on the number
the amfori BSCI System Manual, Part 1, section 6.1 amfori BSCI Audits). of workers at the entity.
This number must include
subcontracted workers on
Both types of audit can be:
site, e.g. cleaning, catering
• Fully announced, i.e. the auditee is notified of the date of the audit services or other services
where the workers are
• Semi-announced, when the auditee is informed only of the time frame in which employed by a different
the audit will take place company but work on the site.

• Or unannounced

Audits cover the entity which has signed the Code of Conduct as a business
partner to be monitored, and should correspond to one production facility.

A Rating System to Encourage Progress iImportant –

In every Performance Area, the auditors’ assessment for each question will Full audits rated A or B are
deliver one of three answers: ( See amfori BSCI System Manual, Part 1, Section valid for two years. C, D or E
6.2 “amfori BSCI Audit Rating”) rating must be followed up
within 12 months or less, and
• Yes, for satisfactory evidence that the company has mastered the requirements if a follow-up is rated A or B
for the Area that remains valid until the
next full audit is due
• No, for unsatisfactory evidence

• Partially, for situations in which some satisfactory evidence is found, but not
sufficiently to indicate a ‘Yes’ rating

The overall audit rating is the combination of ratings for each of the Performance
Areas, and reflects the extent to which the company has integrated the amfori
BSCI Code of Conduct into its culture and operations.

There are five possible ratings. An E rating refers to an unacceptable level of social
performance and will require regular monitoring of the company by amfori BSCI
participants. With a ‘C’ or ‘D’ rating, the auditee may not represent a high risk
for amfori BSCI participants but a follow-up audit is needed. An ‘A’ or ‘B’ rating
indicates the business partner can continue to manage its own process of capacity
building and continuous improvement autonomously: no follow-up audit is needed.

P 18 - Easy Guide to amfori BSCI 2.0 - January 2018

amfori BSCI audit ratings and consequences

Rating Conditions of attribution Consequences

A • Minimum 7 Performance Area The auditee has the level of maturity
Very Good rated A to maintain its improvement process
• No Performance Areas rated C, without needing a follow- up audit.
D or E
B • Maximum 3 Performance Areas The auditee has the level of maturity
Good rated C to maintain its improvement process
• No Performance Areas rated without needing a follow- up audit.
D or E
C • Maximum 2 Performance Areas The auditee needs follow up on its iImportant –
Acceptable rated D progress. The auditee develops a
Remediation Plan within 60 days Only amfori BSCI-approved
• No Performance Areas rated E
following the completion of the audit. auditing companies can be
D • Maximum 6 Performance Areas The auditee needs follow up on its appointed to perform an
Insufficient rated E progress. The auditee develops a audit. amfori BSCI has strict
Remediation Plan within 60 days processes in place to support
following the completion of the audit. the integrity of audits and the
E • Minimum 7 Performance Areas amfori BSCI participants shall closely competence of auditors.
Unacceptable rated E oversee the auditee’s progress as
it may represent a higher risk than
other business partners. The auditee
develops a Remediation Plan within
60 days following the completion of
the audit.
ZERO • A Zero Tolerance issue was Immediate actions are required. The
TOLERANCE identified amfori BSCI Zero Tolerance Protocol
• (see amfori BSCI System is to be followed.
Manual Part V – Annex 5:
amfori BSCI Zero Tolerance
Protocol)

Audit preparation and execution

Scheduling must be organised through the amfori BSCI platform. amfori BSCI V TOOL BOX
participants should prepare for the audit by providing appropriate information
• Consult the amfori BSCI
to the auditee and agreeing arrangements and conditions with the auditing
System Manual, section 6.5
company. The amfori BSCI system provides extensive guidelines, documentation “Select the auditing company”
and supporting information, including dedicated sections of the System Manual, for guidelines on making
for both auditing companies and auditees. The amfori BSCI participant should arrangements
ensure that they are aware of the resources and have availed themselves of them.
• The amfori BSCI System
Manual- Section 6.6 “Schedule
Every audit is expected to follow a defined process conducted by the auditor:
the audit” takes you through
the steps to follow on the
• Opening meeting
platform to request an audit.
• Evidence collection
• Read Part 3, section 3 of the
• Evaluation of social performance amfori BSCI System Manual
to get more information on
• Report and elaborate on findings
how farms are involved in the
• Conduct a closing meeting monitoring process

The follow-up and any remediation plans which are the consequence of an audit
constitute the fundamental objective of amfori BSCI and the positive impact
which participants aim for. Continuous improvement is a core value of the amfori
BSCI system. The processes to be followed after audits are geared to embedding
the Code of Conduct into business partners’ business culture and to make long-
lasting changes as well as remediate short- and medium-term findings.

Easy Guide to amfori BSCI 2.0 - January 2018 - P 19

 Focus on Agriculture: Farms in the Monitoring Process
In the case where some of the auditee’s own immediate business partners
are agricultural the scope of the audit should include a sample of farms. The
auditee should have in place a social management system to monitor the
farms and will have audited at least two internally prior to the first Full Audit.
Farms owned by the auditee which are under the same management shall
always be included as part of the audit scope. It is expected that the auditee
will support the farms in the continuous improvement of working conditions.

Engaging Business Partners Beyond Audits

Implementing amfori BSCI audits should not be the only way to engage your
business partners into socially responsible practices. amfori BSCI offers you
additional opportunities to help you raise social performance in your supply chain.

How to engage business partners

OTHER FORMS
OF MONITORING

AUDITING CASCADING

ENGAGE BUSINESS PARTNERS

CAPACITY COMMUNICATION
BUILDING & DIALOGUE

INCENTIVISATION

P 20 - Easy Guide to amfori BSCI 2.0 - January 2018

Use Other Forms of Monitoring
Monitoring your supply chain can be done with complementary approaches to V TOOL BOX
auditing. Using self-assessment questionnaires or establishing on going reporting
• amfori BSCI also offers
on social issues can, for example, give a good overview of the social performance various resources to business
of business partners without production environments (e.g. agents, traders, partners to support them
importers). in the implementation of
amfori BSCI 2.0. “amfori BSCI
Capacity Building Information Kit for Producers”
Regardless if they are going to be monitored or not, empowering business gives a snapshot of amfori
BSCI 2.0 keystones for
partners is critical to ease amfori BSCI implementation, share the business case
business enterprises involved
for a socially responsible supply chain and increase dialogue and cooperation in the amfori BSCI process.
Several tutorials are available
Cascading Effect to business partners who need
Supporting your business partners in cascading the amfori BSCI Code in their support to use amfori BSCI
own supply chain comes with several benefits: this empowers business partners, platform
increases social traceability and secures your sourcing. amfori BSCI regularly offers
training sessions on amfori
BSCI 2.0 in sourcing countries
Inclusion of a Social Dimension into your Company’s Supplier Relation
Management Schemes
amfori BSCI offers plenty of tools and opportunities to involve your business
partners in the improvement of working conditions. You can also use and develop
the schemes developed by your purchasing department to manage supplier
relations ( See amfori BSCI System Manual, Part I, section 4.2. Building
Capacity for Business Partners).

Communication and Dialogue

Engage buyers to discuss social performance in the regular meetings they hold
with business partners. This will convince business partners that your social
standards are core to the way you do business. Alternatively, if your purchasing
department holds a supplier forum, this event should address social responsibility
iImportant –
– even briefly. This will send a strong signal to your partners. Rewarding social performance
is a very powerful strategy to
bring changes in the supply
Incentives
chain. This can be done for
Purchasing departments use various forms of incentive schemes to challenge example by increasing the
business partners such as benchmarking, supplier recognition and awards, etc. purchasing volume (when
Adding social components to these schemes is an additional way to engage other indicators are also
suppliers as well as to align procurement and social responsibility objectives. green).

y IN SUMMARY, YOU SHOULD...

• Decide which business • Closely follow-up your • Review regularly
partners should be business partners on the business partners
monitored and start platform and actively progress and increase
scheduling the auditing engage them when you and diversify outreach
process with your are the lead RSP holder initiatives in the supply
auditors chain

Easy Guide to amfori BSCI 2.0 - January 2018 - P 21

Part 5 - Driving and supporting
Continuous improvement

Full observance of the amfori BSCI Code is a process that takes

considerable time, resources and effort. Gaps, shortcomings,
failures and unpredictable occurrences will always remain a
possibility ( See amfori BSCI System Manual Part 1, section 6,9 Follow-up
and continuous improvement).

Nonetheless, amfori BSCI participants must have the strategy, procedures and
sufficient resources in place to ensure that any discrepancy in their conduct with
the amfori BSCI Code of Conduct will be:

• Further detailed to identify its root causes and

• Managed towards continuous improvements

• In a step-by-step approach based on constructive dialogue with key stakeholders

Identify and Cooperate with Relevant Stakeholders iImportant –

Stakeholders may be internal
Who are stakeholders? i.e. employees or external
An individual, community or organisation that is affected by and may affect i.e. customers, suppliers,
some aspect of an organisation’s products, operations, markets, industries shareholders, financiers,
and outcomes. ( See amfori BSCI System Manual, Part 1, Section 3.8 Involve trade unions, NGOs, the
Stakeholders) media, the government or the
local community.

Classification of amfori BSCI participants’ stakeholders

Internal External
Employees, including: • Business Partners, including:
• Top Management suppliers, intermediaries, producers
and workers
• Sourcing / Buying departments
• Local trade unions
• Local buying offices
• amfori Secretariat, amfori
• Compliance / Legal departments
Representatives
• CSR and communication
• Other amfori BSCI participants
practitioners
• Clients and consumers
• Governments and other agencies
• International and local NGOs

Prioritise Stakeholders
There are three major groups of external stakeholders amfori BSCI participants
should cooperate with: ( See amfori BSCI System Manual Part I, section 5 V TOOL BOX
“How to engage stakeholders)
• Use Template 6 “Stakeholder
• Business partners: they are directly impacted and can impact your company.
Mapping” in the the amfori
Dialogue and constructive engagement all along the amfori BSCI implementation
BSCI System Manual to
process is key identify relevant stakeholders
• Other amfori BSCI participants: amfori BSCI participants shall as much as for your company.

possible act in a coordinated fashion with their peers in order to increase • Go the amfori BSCI website
leverage and positive impacts. They should send the same coherent messages to get more information and
to their shared business partners for example join amfori BSCI events incl.
Network Connects, Round
• Other external stakeholders: engaging with the relevant stakeholders can lead Tables in sourcing countries.
to better detection and management of adverse impacts in the supply chain

P 22 - Easy Guide to amfori BSCI 2.0 - January 2018

Drive Continuous Improvement Internally
Improving your company’s approach toward socially responsible supply chains V TOOL BOX
is a must to ensure your actions really translate into sustainable changes on the
• The amfori BSCI
ground. Communication manual takes
you through a step by step
First of all, you should consistently identify and analyse the root causes of any approach towards developing
gaps with goals set in the implementation strategy in order to develop a solid your external communication
continuous improvement approach. and accountability

• Consult the amfori BSCI

When assessing your own procurement practices, you should also ensure you System manual Annex 4
manage your relationships with all your business partners in a responsible way in “How to set up a Grievance
order to positively influence social changes in your supply chain and prevent any Mechanism” to better
negative impact due to your procurement practices. For example, late changes in take into account worker’s
orders or failure to meet payment terms can adversely impact business partners concerns.
and ultimately workers (i.e. unpaid overtime, regular payment of salaries etc.)

Finally, amfori BSCI participants should progressively develop additional

processes to further improve due diligence and align with amfori BSCI
requirements.

Companies can also take a more advanced inclusion of stakeholders in their

business activities, such as, through communication and accountability
for example. amfori BSCI participants are expected to demonstrate their
engagement, challenges and progress as an integral part of the amfori BSCI
implementation plan.

Setting up a grievance mechanism represents the final step in acting as a diligent

company. This will create an additional channel of communication with your
stakeholders and will help you strengthen both your detection and remediation
processes ( See amfori BSCI System Manual, Part I, section 3.9. Set up a
Grievance Mechanism).

What is a Grievance Mechanism?

iImportant –
A grievance mechanism is a non-judicial procedure that offers formalised Grievance mechanisms
must be set up with the
means through which individuals or groups can raise concerns about the
genuine commitment to
impact a business enterprise has on them and how they can seek remedy
hear internal and external
towards rectifying the situation. This includes and goes beyond human rights. stakeholders’ voices and
to carry a fair follow-up.
Otherwise the effect would be
Support Remediation Measures in the Supply Chain
counterproductive.

When to Stop Business with a Partner

When a business partner compromises the integrity of an audit by
means of bribery, shows clear unwillingness to align to the amfori
BSCI Code or is unable to implement amfori BSCI standards, your
company may choose to stop business relations as a last resort
( See amfori BSCI System Manual, Part I, section 3.10. Stop Business).

According to amfori BSCI standards, this decision should be based on agreed-

upon procedure that includes:

• A clear and communicated rationale such as a specific clause in purchasing

contracts

Easy Guide to amfori BSCI 2.0 - January 2018 - P 23

• A warning procedure iImportant –
• A communication procedure to deal with cases where the related business The positive impact of amfori
partner has been targeted by the media BSCI as a global initiative
depends on the capacity of
• Termination terms amfori BSCI participants to
encourage their business
Following-up an amfori BSCI Audit partners to remediate the
short and medium-term
When the auditee receives a rating between C and E, a regular follow-up is required
findings and make the long-
to ensure that the auditee submits a Remediation Plan within 60 days and that a
lasting changes.
follow-up audit is conducted no more than 12 months after the previous amfori
BSCI audits ( See amfori BSCI System Manual, Part I, section 6.9 “Follow-up
and Continuous Improvement”).

In some cases, a more attentive follow-up of business partners is needed to

encourage progress:

• When auditee has a Zero Tolerance issue or does not submit the remediation
plan within 60 days

• When the auditee has been invited to join specific capacity building activities

Beyond these basic guidelines, amfori BSCI participants should strive to develop
their own strategy to encourage and support social performance in the supply
chain. Depending on your goals, you could, for example, decide to challenge
strategic business partners in order they achieve an A rating within an agreed
timeframe, or develop a specific follow-up in a sourcing country that is of strategic
importance to your business.

Remediation of Negative Impacts

When amfori BSCI participants have caused or contributed to harming individuals
or communities, they have the responsibility to change their behaviour and
provide or contribute to remedies ( See amfori BSCI System Manual, Part I,
section 7. “How to do Remediation”).

amfori BSCI participants should use their leverage to prevent or mitigate impacts
as a priority when:

• Severe impacts happen such as bodily harm to an individual

• A large number of people are affected

• The company is directly related to the abuse

amfori BSCI participants should have a clear process in place to respond to

allegations and provide remedies in proportion with impacts caused i.e. apologies,
compensations, sanctions.

y IN SUMMARY, YOU SHOULD...

• Support business • Review social • Identify main root-
partners in the performance in your causes to discrepancies
development of their supply chain and with amfori BSCI Code
remediation plan within progress against the and form alliances with
60 days after an amfori initial plan to update relevant stakeholders to
BSCI audit is done your objectives and foster progresses
implementation strategy
P 24 - Easy Guide to amfori BSCI 2.0 - January 2018
Conclusion
Now you can turn to all the amfori BSCI Resources
At your disposal
Once you have covered all the issues described in this guide you will be able to
identify your company needs in terms of effective social responsibility. You can
then make use of the wide range of resources provided by amfori BSCI, or please
ask a member of staff where you can find these relevant documents.

The key resources of the amfori BSCI system are its Code of Conduct supported
by the System Manual. The System Manual, in particular, can be used extensively
as a reference document, to be dipped into for guidance on any specific question
or aspect of implementation.

But there are many other resources available through amfori BSCI! These can
support you in the process of continuous improvement that amfori BSCI 2.0
relies on, regardless of your company’s level of experience and maturity in supply
chain labour issues.

Do encourage your colleagues to make full use of all these resources for your
company.

Easy Guide to amfori BSCI 2.0 - January 2018 - P 25

amfori
Avenue de Cortenbergh 172
1000 Brussels - Belgium
Fax: +32 2 762 75 06
Phone: +32 2 762 05 51
E-mail: [email protected]

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