PRI 75BW-5 (E) Series DLBT1600291EN 0
PRI 75BW-5 (E) Series DLBT1600291EN 0
PRI 75BW-5 (E) Series DLBT1600291EN 0
The newly released program version and download file name is as follows.
[Release version]
<75BW-5(e) Series MFP firmware>
Model Program Name Current Ver. New Ver. Program File Name Note
75BW-5(e) Series MFP firmware G20-K7 G20-K8 A55V0Y0-F000-G20-K8.exe
A55V0Y0-F000-G20-K8.exe
PRI_75BW-5(e)_Series_DLBT1600291EN_0.doc
2. What changed
2.1. Release of 75BW-5(e) Series (Maintenance Release Program Function Version7 Ver. G20-K8)
Page
RU A2Y10Y0-00R1-G00-07 6900
ZU A1090Y0-00H1-G01-12 C49E
SD A3ER0Y0-0071-G00-08 D58E
1. TLS1.1/1.2 is supported.
2. When APP key and Group key are inactive, hide these key icons.
SoftSwitch No.223
4. SHA-2 is supported.
1. The data is sent to CSRC on the day different from the one configured in [Notification Setting] of CSRC.
[QUBJ_1500853070]
3. If executing proof copy on [Preview] Key by using program job, it is printed with one more extra copy.
[ERBJTK1400746822]
4. If printing PC Print job with 1200dpi, MFP may hang up. [ERBJTS1400735064]
5. When a specific PDF file is printed from USB, C-E301 occurs. [ERBJKG1400773491]
7. When using vendor, the change doesn't return if printing the job from USB memory and the job is paused and then
restarted. [ERBJKS1400776212]
8. When sending FAX job, T-13 error may occur and the same document is sent several times to the destination.
[ERBJKG1400751362]
9. C-E301 may occur when Machine Management List is saved in USB memory. [ERBJOS1400772306]
10. When printing a large volume of jobs by using standard controller with Fiery, the following symptoms may occur.
[ERBJTS1400776228]
11. The copy reservation can not be available if trying to perform the copy reservation of the program job again while the
13. C-E301 (0xC135) occurs if the Excel file with long file name is printed. [ERBJOS1500807456]
14. If obtaining Authentication and Address information from MFP by Page Scope Data Administrator, Authentication
15. When the debug log acquiring system is enabled, the Trouble Code C-E301 (detail codes:0xC01D) may occur.
[ERBJTK1500804281]
16. The adjustment rotating setting of searchable PDF is canceled after Scan-sending, and it cannot be selected again.
[ERBJNG1500829829]
17. If pushing [<-] button after entering FAX address by direct input, the last entered number disappears.
[ERBJKS1500835946]
18. On CU-1 connected environment, the following keys and hard keys on Control Panel don't respond. [ERBJKG1500831066]
- Menu/Enlarge Display/Guidance/Access/Interrupt/Preview
21. When the TX Operation Log function is valid, MFP may hang up. [ERBJOS1500825859]
22. After returning from low power mode, a warning screen "Turn on the device" of IC-414 is displayed and the screen cannot
23. C-E301 and others occur if documents of two pages or more are copied/scanned/received when the file type of an image
24. If a document is selected and [Start] button is pressed on Server-less Pull Printing document list screen, Job is deleted by
25. When using LK-114 (ubiquitous print), if deleting the saved jobs which have been deleted earlier again, the MFP does not
enter Power Save mode even pressing the Power Switch. [ERBJKG1400766843]
26. C-E301 (0xC2C3) occurs when a mixed original is scanned by using Searchable PDF function. [ERBJKG1500803771]
27. If a PS file created by the printer driver for Mac is printed multiple times, jobs may be printed to the different tray from the
30. When PS file including "%%" on top is printed, PS code is printed. [ERBUS_1500813085]
31. When printing LK-110 E-mail RX print job, the job is stapled into the group. [ERBUS_1500809988]
32. The Trouble Code C-FC04 may occur after returning from Power Save mode.[ERBUS_1400764419, PTBUS_1400000000]
[Caution]
When this problem is occurred, the Trouble Code is wrong. So, the Trouble Code is changed to C-F004 on this firmware.
33. If connecting remote panel during Sleep mode, MFP will hang up. [ERBCZ_1400760220]
35. When scanning by compact PDF, the lines and the characters are lighter than C652 Series. [ERBCZ_1400738294]
36. When AU-205H (Omnikey5427CK) is connected, the Unconnected mark (x mark) is displayed on USB icon.
[ERBNO_1500798025]
37. When [When Pop-up Closes] of Animation Setting is [No], MFP will be hung up if a file in the box is deleted.
[ERBNZ_1500834555]
38. It may not be able to login by another card while login. [ERBEU_1500806564]
39. If printing the file from HP Output Server by using SR tool, the printing error occurs. [ERBEU_1500822615]
40. On the MFP with FS-534 is installed, paper jam occurs if 2-sided copy or print is repeated. [ERBAT_1500804329]
42. When connecting Key Counter, only the first document will be counted if some documents are selected and printed from
43. The start time column of Date format in the activity report becomes "MM-DD (Month-Day)" even if "Europe" is selected in
44. When UK-204 is not installed, i-Option LK-111/LK-115 cannot be activated with Token Code from PSWC.
[QUIMGT1400785538]
The density of distribution control number can be changed either current density or similar density of Watermark by Soft
Switch.
SoftSwitch No.114
HEX Assignment 00 : This modification is not applied. (default)
46. When the address book is registered by 2byte PC name, Address Book of WebConnection cannot be opened.
[ERMura1400769692]
48. The Trouble Code C-E301 (detail codes:0xC08D) may occur in using SafeQ environment. [ERBPT_1500810585,
ERBPT_1500821793]
49. When the Auto Tray Select is not selected on the Auto Tray Selection settings, C-E004 will occur if MFP is started.
[ERBJNG1400785988, ERBDSP1500797853]
50. Meter count may be reset if FW is downloaded before the recovery process that starts after using the reset tool.
52. A user swipe a card for login to MFP during public user logged in, card authentication may be failed.
3. Functional restrictions
1. When the original is not set on ADF, Document set sound rings if the Document feed tray is lifted up.
2. If the document in ID&Print Box is selected while printing many ID&Print Jobs, the selected document may flicker.
* Refer to the Readme.txt file which is included in each driver and application for other functional restrictions.
* Additional memory installation is required when using the following Open API function.
Use USB memory to install. For the details, see the Service Manual.
Conditions for USB memory which can be used for updating the firmware are as follows:
- Securities such as data encryption and password lock shall be released, or the security function shall be turned Off.
- Memory with 1 GB to 2 GB are recommended (One with 4 GB or more may not operate)
- A USB flash memory that appears as multiple drives on a computer cannot be used.
Function Version 3 MR (Maintenance Release) Version: Firmware for Function Version 5 Version ver.Gxx-E4.
Function Version 3 MR2 (Maintenance Release2) Version: Firmware for Function Version 6 Version ver.Gxx-G9/H1/H2.
Function Version 5 MR (Maintenance Release) Version: Firmware for Function Version 6 Version ver.Gxx-G9/H1/H2.
Function Version 3 MR3 (Maintenance Release3) Version: Firmware for Function Version 7 Version ver.Gxx-J6/K1/K2/K5/K6/K7.
Function Version 5 MR2 (Maintenance Release2) Version: Firmware for Function Version 7 Version ver.Gxx-J6/K1/K2/K5/K6/K7.
Function Version 6 MR (Maintenance Release) Version: Firmware for Function Version 7 Version ver.Gxx-J6/K1/K2/K5/K6/K7.
[Caution]
If older than Gxx-E4 firmware is installed to MFP, Gxx-E4 or later cannot be installed by IISW.
Once Gxx-E4 or later firmware is installed by USB memory, Gxx-E4 or later can be installed by IISW.
4.2.1-1. Firmware upgrading procedure from Function Version3 to Function Version3 MR3 (Maintenance Release3) Version.
1. If the Loadable Driver for Function Version3 has been already installed, delete it in Service Mode.
1. If the Voice Data/Loadable Driver for Function Version3 has been already installed, delete it in Service Mode.
2. Install the Firmware for Function Version7 to MFP.
Switch No.: 25
HEX Assignment: 60
6. Install Loadable Driver and Voice Data for Function Version7 to MFP.
Please upgrade the printer drivers for Function Version6 if MFP is upgraded to the Firmware for Function Version7.
Because, the Device Information cannot be obtained and other problems may occur. And please also upgrade the
Applications.
4.2.1-3. Firmware upgrading procedure from Function Version3 MR (Maintenance Release) Version to Function Version3 MR3
1. If the Loadable Driver for Function Version5 has been already installed, delete it in Service Mode.
4.2.1-4. Firmware upgrading procedure from Function Version3 MR (Maintenance Release) Version to Function Version7.
1. If the Voice Data for Function Version3/Loadable Driver for Function Version5 has been already installed, delete it in
Service Mode.
Switch No.: 25
HEX Assignment: 60
6. Install Loadable Driver and Voice Data for Function Version7 to MFP.
Please upgrade the printer drivers for Function Version6 if MFP is upgraded to the Firmware for Function Version7.
Because, the Device Information cannot be obtained and other problems may occur. And please also upgrade the
Applications.
4.2.1-5. Firmware upgrading procedure from Function Version5 to Function Version5 MR2 (Maintenance Release2) Version.
1. If the Loadable Driver for Function Version5 has been already installed, delete it in Service Mode.
1. If the Voice Data/Loadable Driver for Function Version5 has been already installed, delete it in Service Mode.
Switch No.: 25
HEX Assignment: 60
6. Install Loadable Driver and Voice Data for Function Version7 to MFP.
Please upgrade the printer drivers for Function Version6 if MFP is upgraded to the Firmware for Function Version7.
Because, the Device Information cannot be obtained and other problems may occur. And please also upgrade the
Applications.
4.2.1-7. Firmware upgrading procedure from Function Version3 MR2 (Maintenance Release2) Version to Function Version3
1. If the Loadable Driver for Function Version5 has been already installed, delete it in Service Mode.
4.2.1-8. Firmware upgrading procedure from Function Version3 MR2 (Maintenance Release2) Version to Function Version7.
1. If the Voice Data for Function Version3/Loadable Driver for Function Version5 has been already installed, delete it in
Service Mode.
Switch No.: 25
HEX Assignment: 60
5. Turn OFF/ON the main switch.
6. Install Loadable Driver and Voice Data for Function Version7 to MFP.
Please upgrade the printer drivers for Function Version6 if MFP is upgraded to the Firmware for Function Version7.
Because, the Device Information cannot be obtained and other problems may occur. And please also upgrade the
Applications.
4.2.1-9. Firmware upgrading procedure from Function Version3 MR3 (Maintenance Release3) Version to Function Version7.
1. If the Voice Data for Function Version3 has been already installed, delete it in Service Mode.
Switch No.: 25
HEX Assignment: 60
Please upgrade the printer drivers for Function Version6 if MFP is upgraded to the Firmware for Function Version7.
Because, the Device Information cannot be obtained and other problems may occur. And please also upgrade the
Applications.
4.2.1-10. Firmware upgrading procedure from Function Version5 MR (Maintenance Release to Function Version5 MR2
1. If the Loadable Driver for Function Version5 has been already installed, delete it in Service Mode.
1. If the Voice Data//Loadable Driver for Function Version5 has been already installed, delete it in Service Mode.
Switch No.: 25
HEX Assignment: 60
6. Install Loadable Driver and Voice Data for Function Version7 to MFP.
Please upgrade the printer drivers for Function Version6 if MFP is upgraded to the Firmware for Function Version7.
Because, the Device Information cannot be obtained and other problems may occur. And please also upgrade the
Applications.
4.2.1-12. Firmware upgrading procedure from Function Version5 MR2 (Maintenance Release2) Version to Function Version7.
1. If the Voice Data for Function Version5 has been already installed, delete it in Service Mode.
Switch No.: 25
HEX Assignment: 60
Please upgrade the printer drivers for Function Version6 if MFP is upgraded to the Firmware for Function Version7.
Because, the Device Information cannot be obtained and other problems may occur. And please also upgrade the
Applications.
4.2.1-13. Firmware upgrading procedure from Function Version6 to Function Version6 MR (Maintenance Release) Version.
1. If the Loadable Driver for Function Version5 has been already installed, delete it in Service Mode.
1. If the Loadable Driver for Function Version5 and the Voice Data for Function Version6 have been already installed, delete it
Switch No.: 25
HEX Assignment: 60
6. Install Loadable Driver and Voice Data for Function Version7 to MFP.
4.2.1-15. Firmware upgrading procedure from Function Version6 MR (Maintenance Release) Version to Function Version7.
1. If the Voice Data for Function Version6 has been already installed, delete it in Service Mode.
Switch No.: 25
HEX Assignment: 60
4.2.2. Downgrade
1. If the Voice Data and the Loadable Driver for Function Version7 have been already installed, delete them in Service Mode.
Switch No.: 25
HEX Assignment: 20
4.2.2-2. Firmware downgrading procedure from Function Version7 to Function Version3 MR (Maintenance Release) Version.
1. If the Voice Data and the Loadable Driver for Function Version7 have been already installed, delete it in Service Mode.
HEX Assignment: 20
6. Install Voice Data for Function Version3 and Loadable Driver for Function Version5 to MFP.
1. If the Voice Data and the Loadable Driver for Function Version7 have been already installed, delete it in Service Mode.
2. Change Software Switch Setting to the following in Service Mode.
Switch No.: 25
HEX Assignment: 40
4.2.2-4. Firmware downgrading procedure from Function Version7 to Function Version3 MR2 (Maintenance Release2) Version.
1. If the Voice Data and the Loadable Driver for Function Version7 have been already installed, delete it in Service Mode.
Switch No.: 25
HEX Assignment: 20
6. Install Voice Data for Function Version3 and Loadable Driver for Function Version5 to MFP.
4.2.2-5. Firmware downgrading procedure from Function Version7 to Function Version5 MR (Maintenance Release) Version.
1. If the Voice Data and the Loadable Driver for Function Version7 have been already installed, delete it in Service Mode.
HEX Assignment: 40
1. If the Loadable Driver and the Voice Data for Function Version7 has been already installed, delete it in Service Mode.
2. Change Software Switch Setting to the following in Service Mode.
Switch No.: 25
HEX Assignment: 50
6. Install Loadable Driver for Function Version5 and Voice Data for Function Version6 to MFP.
4.2.2-7. Firmware downgrading procedure from Function Version7 to Function Version3 MR3 (Maintenance Release3) Version.
1. If the Voice Data for Function Version7 has been already installed, delete it in Service Mode.
Switch No.: 25
HEX Assignment: 20
4.2.2-8. Firmware downgrading procedure from Function Version7 to Function Version5 MR2 (Maintenance Release2) Version.
1. If the Voice Data for Function Version7 has been already installed, delete it in Service Mode.
Switch No.: 25
HEX Assignment: 40
4.2.2-9. Firmware downgrading procedure from Function Version7 to Version6 MR (Maintenance Release) Version.
1. If the Voice Data for Function Version7 has been already installed, delete it in Service Mode.
Switch No.: 25
HEX Assignment: 50
[ROM version]:
You can check the ROM version in service mode, "Firmware Version"
Use USB memory to install. For the details, see the Service Manual.
The following options are required to use the voice guidance function.
Use USB memory to install. For the details, see the Service Manual.
4.6. How to install OCR Dictionary Data for Searchable PDF and PDF/A Font Data
Use USB memory to install. For the details, see the Service Manual.
4.7. How to install Unicode Font Data and OCR Font Data
1. Extract the attached exe file and save "xxxxxx.tar" file to root directory of USB memory.
5. Touch [Install] -> [Loadable Driver] and [Start] to start installing the data.
6. Check that data is normally installed from the message that appears on the control panel.
8. In the Service Mode> Billing Setting> Management Function Choice, select "Card" or "Body" in "Authentication Device2"
Please refer to the PRI for "75BW-5e/65BW-5e Mass-Production Program Function Version6 (Ver.G20-G9) (for Web Browser
OpenAPI:
Detail:
Auth 1.0/1.1/2.0/2.1/2.5/3.5/3.6/3.7/4.0/4.1/4.2/4.5/4.6/4.7
PullPrint 1.0/1.1/2.0/2.1/2.5/3.5/3.6/4.0/4.5/4.6/4.7
Other A 1.0/3.5/4.0
Setup 1.0/1.1/1.2/1.3/2.0/2.1/2.5/3.5/3.6/3.7/3.8/4.0/4.1/4.2/4.5/4.6/4.7
Link 4.5/4.6/4.7
Auth 1.0/1.1/1.5/3.5/3.6/3.7/4.0/4.1/4.2/4.5/4.7
PullPrint 1.0/1.1/1.5/3.5/3.6/4.0/4.1/4.5
Web Browser
ScrSvr 1.0/3.5/4.0
Launcher 1.0/3.5/4.0
General 4.0/4.1/4.5/4.6
* Company names and product names in this document are the registered trademarks for respective companies.