Marketing Plan Binded
Marketing Plan Binded
Marketing Plan Binded
MARKETING
PLAN
MarketingPlan
Table of Contents
1. EXECUTIVE SUMMARY 1
2. OBJECTIVES 2
3. MARKET ANALYSIS 3
4. SWOT ANALYSIS 18
5. COMPETITIVE ANALYSIS 19
MarketingPlan
Table of Contents
6. TECHNOLOGICAL ENVIRONMENT 23
7. SOCIO-POLITICAL ENVIRONMENT 27
Dual-Training Programs
8. MARKETING STRATEGY 34
MarketingPlan
Table of Contents
MarketingPlan PART
Executive Summary 1
E mployment agencies have two (2) target markets to face, namely; the
labor market and the industry market. The labor market constitute the
labor force which is defined as “the portion of the total population aged 15
years old and over who contribute to the production of goods and services
in the country comprising the employed and the unemployed.” According
to the Philippine Statistics Authority an estimated 43.70 million individuals
comprised the labor force in the Philippines as of the last quarter of 2016,
of which, 94.36% are employed or unemployment rate of 5.6% which is
equivalent to 2.04 million individuals.
Being aware and speculative of the movements and growth in the market,
including, government development programs, can aid employment
agencies to formulate marketing strategies to attract and generate
productive engagements with its target clients. However, in order to
sustain productivity and profitability, employment agencies need to examine
underlying internal strenghts and weaknesses, including, threats and
opportunities in the market.
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Objectives 2
To obtain essential information pertaining to the
growth, trends and competition of the labor and
industry markets for in-depth analysis.
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Market Analysis 3
3.1. Target Markets
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Market Analysis 3
3.1. Target Markets
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Market Analysis 3
3.2. Market Needs
Staying with family and friends, work environment, culture fit, and
work-life balance are the major factors that affect decisions of the
respondents to prefer working locally despite better employment
prospects in other places. On the other hand, it was revealed that the
reasons that pushed individuals to look for employment outside their
localities (or even overseas), include
low salaries offered in the locality,
unattractive employment benefits and
incentives, and the desire to augment
family’s financial needs.
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Market Analysis 3
3.2. Market Needs
As high as 44% of workers have less than secondary education. The study
said that the above proportion is substantially higher in rural areas (57%),
but it is relatively high even in urban areas (30%). If a large proportion of
the workforce is unskilled, firms have little incentive to provide “good” jobs;
and if few “good” jobs are available, workers have little incentive to acquire
skills which is necessary for their advancement.
The TechVoc strand of the K-12 Program, as one, can be an avenue for the
youths to acquire various technical and vocational skills that would open
opportunities for them to gain employment earlier rather than pursuing
college education that basically requires financial resources which may not
be available to the youths under the marginal sector.
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Market Analysis 3
3.2. Market Needs
3.2.3. Cost-Effective Human Resource Solution
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Market Analysis 3
3.2. Market Needs
D. Outsourcing HR functions help businesses manage employee
performance and development. Employment service providers
implement performance management plans to ensure employees
comply with company policies and procedures and successfully meet
business goals. Outsourcing firms periodically monitor employee
performance and report findings to management. This reduces the
workload of managers by minimizing the amount of administrative
responsibilities they must focus on.
With the implementation of the K-12 Program the country will be expecting
a rise in the national labor force with technical-vocational Skills. The K-12
Program has track offerings for courses in the following technical-vocational-
livelihood courses, namely:
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Market Analysis 3
3.3. Market Trends
Tracks Subjects
a. Horticulture
b. Landscape Installation and Maintenance
c. Organic Agriculture Production
d. Pest Management
e. Rice Machinery Operation
Animal Production
a. Animal Production 11
b. Artificial Insemination- Large Ruminants
c. Artificial Insemination- Swine
d. Slaughtering
Fish Production
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Market Analysis 3
3.3. Market Trends
Implementation of the K to 12 Program places the country at par with the educational
standards set in the region.
With the impending removal of barriers in 2015 as a result of the commitments in the
ASEAN, there will be freer mobility of labor within the region and enhanced competition
for employment. The competency and work-readiness of a person would spell the
difference in his/her potential of landing a job.
Filipino IT experts are among the best in the world. In a survey by the Far East
Economic Review in September 1999, the Philippines ranked second to India in terms
of quality, cost and availability of skilled IT workers in Asia. As recognition of the
knowledge and skills of Filipino IT experts, they are very much in demand in many
parts of the world.
• Website design/development/assessment
• E-commerce solutions
• E-business consulting/planning
• System Analysts/Programmers
• Data center
• Call Center services
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Market Analysis 3
3.3. Market Trends
• PC technicians
• Network technicians
• Linemen
• Telephone/Cellphone technicians
Gone are the days when employers search for applicants by posting
classified ads in the newspaper, or recruiters watch for new graduates in
college and universities to scout for manpower pool, or people scan the
local tabloid seeking for fitting jobs.
Job seekers today are turning to the social media and local online
platforms to look for job opportunities — including Job Street, Trabaho.
com, Bestjobjs.ph, OnlineJobs.ph, JobDB.com, DOLE’s PhilJobNet, etc.
Employers also can use these platforms to sort potential candidates more
quickly and easily and subsequently process candidates for employment.
This is the new normal. Whether these sites are specifically designed for
job searches — or social platforms that connect billions of people every
day — the next generation of job listings will definitely be accessible
through technology.
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Market Analysis 3
3.3. Market Trends
Despite the upward growth in the labor force attributed to the ageing
population and the entry of new graduates annually in the labor
market, the lack of good and productive employment opportunities
is still looming in our country forcing some individuals to find gainful
occupations overseas.
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Market Analysis 3
3.4. Market Growth
43.7
41.38 42.15 41.66
39.77
38.65
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Market Analysis 3
3.4. Market Growth
The 2016 survey conducted by the Philippine Statistics Authority revealed that Laborers
and Unskilled workers are among the top occupation of the labor force registering
11.38 million labor population followed by Managers, Service and Sales Workers, and
Skilled Agricultural, Forestry and Fishery Workers.
PROFESSIONALS 2,128
MANAGERS 6,916
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Market Analysis 3
3.4. Market Growth
B. Managers Occupation Group includes positions as follows:
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Market Analysis 3
3.4. Market Growth
Industries in the Philippines are categorized into three (3) major classifications, namely:
Agriculture, Industry and Services. Under these major classifications are divisions which
categorized further the sub-industries in accordance to the 2009 Philippine Standard
Industrial Classification (PSIC), to wit:
A. Agriculture
B. Industry
C. Services
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Market Analysis 3
3.4. Market Growth
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SWOT Analysis 4
SWOT
refers to strengths,
weaknesses, opportunities
and threats of Philinor.
SWOT analysis is a management tool used to identify
the internal and external factors that may affect the
company’s future performance. The company’s
strengths and weaknesses are the internal factors while opportunities and
threats deal with factors external to the company (environmental factors).
The grid below shows the perceived Strengths, Weaknesses, Opportunities and
Threats of Philinor.
S W
• strategic access to quality and • new entrant in the industry
diverse human resources • lack of experience in manpower
• organized systems and procedures recruitment and selection
• sufficient start-up capital and • no available manpower pool
existing revenue source • limited clients
• professional administrative and • no established market niche
operations personnel
O T
• robust economic forecasts • enactment into law of “Endo” Bill
• consistent increase of local quality • proliferation of large RPO firms
labor force • liquidation of affiliated companies
• participative government
employment program (DOLE/PESO)
• social media platforms
• revolution of recruitment process
outsourcing and virtual services
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Competitive Analysis 5
5.1. Competitive Landscape
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Competitive Analysis 5
5.1. Competitive Landscape
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Market Analysis 5
5.2. Competitive Trends
However, it was observed that only a few kept their websites and facebook
accounts up-to-date which implies that some failed to optimize their on-
line marketing tools, apparently because of the absence of a dedicated web
administrator who is responsible in doing such task.
Joining Job Fairs organized by local government units was also a strategy
of some local employment agencies to impose their presence and build a
reputation in the job market.
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Market Analysis 5
5.3. Competitive Opportunities
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Technological Environment 6
6.1. Social Media
Definitely, all businesses of today are into Social Media
marketing just like in the employment agency industry. It
was revealed during the process of the research that while
employment agencies have their own websites, yet, they
still maintain social media accounts such as facebook,
instagram, twitter, etc. Nowadays, persons from all ages and
from all walks of life are attracted to the internet for several
purposes - fun, interaction, business exploration, research
and education, entertainment, and even job searching and
marketing. Social media platforms have turned to be a very
rich and fertile ground to serve as a communication channels
for almost everything and for almost everyone. It is for this reason that
business firms took advantage of this phenomenal change in the information
and communication landscape and use it as a means to capture potential
markets for their products and services.
What also makes social media so influential is the fact that it is both free and
that anyone can sign up for membership. Social media sites have massive
memberships. Facebook alone has an active membership of over one
billion users. The massive population of social media, which is continuing to
grow, proves that social media is not merely a phase that will be culturally
outgrown.
It’s not just individuals who have made use of social media. From small,
local businesses to huge, transnational corporations have all made use of
social media as part of their marketing strategies. The reason why social
media is such an indespensable network communication tool to businesses
today is not only because it is free but, above all, it allows businesses to
interact and engage directly with their customers, forming honest and sincere
conversations, in an informal environment.
The sheer size of users of social media sites spells its importance especially
to business firms. Consider the following information:
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Technological Environment 6
6.2. Online Job Boards
Another technological trend in the field of employment
search and matching is the emergence of online Job
Boards.
Monster, the largest and best-known job board, is a general board with
postings across a broad range of industries. Indeed and Monster tend to have
more candidates without a college degree and are geared towards teenagers,
temporary job seekers and applicants with only a high school education.
Indeed offers a broader array of jobs including contract positions, work-at-
home opportunities, summer jobs, and volunteer work. On the other hand,
CareerBuilder is focused more towards people with a Bachelor’s degree.
In the local scene, no less than the Deparment of Labor and Employment
(DOLE) built the PhilJOBNet, the Philippine government job Matching Portal to
serve the labor market in our country. Other local job boards in the Philippines,
include: Trabaho.com, Jobrapido.com, Workabroad.ph, Bestjobs.ph, Freelancer/
Odesk/elance, Craigslist Manila, Onlinejobs.ph and JobStreet.
One of the obvious benefit of online job boards is convenience for the
applicants. There is no need for them to buy high-grade resume paper and
postage stamps inasmuch as they can dispatch dozens of e-mails to which
resume’s can be attached or complete online applications in a flash.
Using the Internet to search for jobs appeals to job seekers who are interested
in applying for as many jobs as possible. Having a computer and internet
conneciton, jobseekers’ only expense is transportation in going to chosen
companies to attend personal interviews. In addition, jobseekers can search
for a job any time, day or night, without worrying about catching a schedule to
file an application with an employer only during business hours.
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Technological Environment 6
6.3. Labor Market Innovations
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Technological Environment 6
6.3. Labor Market Innovations
25%, RPO has become a very big deal. North America is the largest RPO
market in the world, followed by Europe. Singapore, Australia, and Hong
Kong are seeing massive growth in RPO as well, however, RPO may be
growing faster in Europe than in any other region of the world. According to
the Staffing Industry Analysts (SIA), 75% of large European countries either
“have RPO arrangements in place today, or are likely to ‘seriously explore’”
investing in RPO over the next few years.
On these sites, clients can post details about the duties and tasks that they
need for the virtual assistant to perform with the corresponding maximum
rate that they are willing to pay. Subsequently, prospective virtual assistants
may then bid on the job and give the client samples of their work for review.
In some cases, the client can set up a video conference to interview the
applicants and to more thoroughly assess their qualifications.
The specific duties of a virtual assistant vary according to the needs of the
client and the terms of the contract. Some virtual assistants handle clerical
and bookkeeping duties, while others may post regular updates to social
media or write articles for a blog. A well-rounded virtual assistant may also
handle travel arrangements, appointment scheduling, data entry and online
file storage.
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Socio-Political Environment 7
7.1. Labor & Employment Issues
Jan 2017
Country
Unemployment Rate
Indonesia -
Malaysia 3.5%
Philippines 6.6%
Singapore 2.2%
South Korea 3.6%
Thailand 1.2%
China 4.0%
One reason that our country is lagging behind performance is that job
creation has struggled to keep pace with an ever-expanding population.
In three of the past five years, the number of people entering the job
market has been greater than the number of jobs created.
This is partly explained by the common value among the Filipino families
to send their children to higher education. In the Philippines young
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Socio-Political Environment 7
7.1. Labor & Employment Issues
Filipinos typically spend some time in college before entering the labour
market, contributing to the lower participation rate. Other youths in the Asian
region find occupation earlier.
Another factor may be the low quality of jobs available. Official statistics as
of January 2017 showed that just 62% of workers or a labor population of
24.7 million are working in the formal sector or regular wage earners which
are classified as follows.
The rest of the employed population are informal sectors which are classified
as:
Underemployment reflects low job quality since workers receive low income
that is not sufficient to cover their family’s needs, hence they expressed the
desire to have additional hours of work in their present job or an additional
job, or have a new job with longer working hours to earn extra wages.
Underemployed persons are also often the working poor, who cannot afford
to remain without work and therefore accept any type of job available
regardless of the working conditions and compensation arrangements.
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Socio-Political Environment 7
7.1. Labor & Employment Issues
Unemployment rate among the 15-24 year olds is more than twice the overall
unemployment rate and triple the unemployment rate among the 25-54 year
olds.
Official statistics showed that as of October 2016, the share of youth who are
neither in education nor in employment in the total young working population
reached 22.1 percent, implying that around 4.4 million young Filipinos are
underutilized with skills not being enhanced either by education, training, or
employment.
Many Overseas Filipino Workers (OFWs) have been pushed to take on low-
skilled jobs abroad. In 2015, 37.8 percent were employed as household
workers. Despite the resilience of these low-skilled jobs and being a steady
source of employment for many Filipinos, OFWs employed in these kinds of
jobs remain vulnerable to abuse and exploitation.
House Bill No. 1208 or the proposed “No Endo Law” introduced by Bayan
Muna Partylist thru its Representative Carlos Isagani T. Zarate demands
for the passing of the bill articulating that the end of contract policy and
contractualization “blatantly violates the workers’ right to security of tenure.”
Particular provisions of the Labor Code that the “No Endo” Law proponents are
pushing through are the following:
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Socio-Political Environment 7
7.1. Labor & Employment Issues
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Socio-Political Environment 7
7.1. Labor & Employment Issues
which are usually necessary or desirable in the usual business or trade
of the employer, except where the employment has been fixed for a
specific project or undertaking the completion or termination of which has
been determined at the time of the engagement of the employee or worker
or where the work or service to be performed is seasonal in nature and
the employment is for the duration of the season.
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Socio-Political Environment 7
7.2. Government Policy Programs
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7.2. Government Policy Programs
PhilJobNet will be enhanced to: (a) meet the LMI needs of vulnerable
groups of workers; and (b) serve as the labor market information portal
of the Philippine government, capable of housing the critical supply and
demand database systems. To ensure the availability of labor requirements
for the expected surge in demand from public works projects, the following
must be accessible to communities: labor market information, skills
registration, employment facilitation services, training and monitoring.
(a) Government Internship Program (GIP) for those who want to pursue
public service;
(b) JobStart Program to enhance the employability of “at-risk” youth; and
(c) apprenticeship, learnership and dual-training programs.
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Marketing Strategy 8
D eveloping a marketing strategy is vital for any business. Without one,
efforts to attract customers are likely to be haphazard and inefficient.
In the case of Philinor, the labor and the industry sectors represent the
two (2) major markets that need to be segmented in order to determine
specific strategies of each group that need to be formulated to meet their
varying needs in relation to the industries that they may serve. The labor
market can be segmented according to the following groups:
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Marketing Strategy 8
8.1. Market Segmentation
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Marketing Strategy 8
8.1. Market Segmentation
Group 8 Plant and Machine Operators and Assemblers -
workers in this group operate and monitor industrial
and agricultural machinery equipment on the spot or by
remote control, drive and operate trains, motor vehicles
and mobile machinery and equipment, or assemble
products from component parts according to strict
specifications and procedures.
Group 9 Elementary Occupations - occupations in this group
involve the performance of simple and routine tasks
which may require the use of handheld tools and con-
siderable physical effort.
Group 0 Armed Forces Occupations - this major group
includes all jobs held by members of the armed forces.
Members of the armed forces are those personnel who
are currently serving in the armed forces, including
auxiliary services, whether on a voluntary or compulsory
basis, and who are not free to accept civilian
employment and are subject to military discipline.
Included are members of the army, navy, air force and
other military services, as well as conscripts enrolled for
military training or other service for a specified period.
Working
Occupation
Population
1. Elementary Occupations 11.38 million
2. Managers 6.96 million
3. Service and Sales Workers 6.34 million
4. Skilled Agri, Forestry and Fishery Workers 5.45 million
5. Craft and Related Trade Workers 3.17 million
6. Plant & Machine Operators and Assembers 2.42 million
7. Clerical Support Workers 2.34 million
8. Professionals 2.13 million
9. Technicians and Associate Professional 1.43 million
0. Armed Forces & Special Occupations .84 million
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Marketing Strategy 8
8.1. Market Segmentation
Major industries, in the Philippine context, is divided into three (3) major
categories, namey: agriculture, industry and services. Below is a table
showing sub-categories of the three major industry categories and respective
employment statistics as of January 2017 as reported by the Philippine
Statistics Authority.
Employment
Major Industries/Sub-Categories
Statistics
Agiculture: 10.027 million
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Marketing Strategy 8
8.2. Services Mix
P hilinor will offer a range of services to its clients depending on their needs
and demands. For a start, though, the company will focus on basic
manpower services hoping to establish a reputation in the industry. Future
expansion of markets and diversification of services will never be set aside as
soon as the company progresses to serve the demands of human resources
for the emerging industries/sectors. The service mix of Philinor is composed
of the following:
On a monthly basis, Philinor will bill the clients for the salaries and wages paid
to the recruits including employer’s share of social security, health insurance
and pag-ibig, plus, administrative margin wich should not exceed 20% of
the direct labor cost. Likewise, 12% Evat shall also be charged to the total
amount payable to Philinor to be remitted periodically to the Bureau of Internal
Revenue (BIR) as required.
Existing industries, on the other hand, can also benefit from Contract Staffing
by relieving their respective Human Resource Personnel from tedious task of
preparing payrolls and remittance of statutory contributions on a regular basis.
Such relief would enable the in-house HR Department to focus on monitoring
and development activities of their regular personnel.
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8.2. Services Mix
8.2.2. Staff Recruitment and Placement
7 Brief Client Brief client on short listed applicants. Run through their
work history and point out any other important facts.
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8.2. Services Mix
12 Requirements
Ensure that applicant submitted complete
requirements. Check validity.
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8.3. Marketing Mix
Among the cost elements of the pricing structure only the Basic Salary and
the Admin Margin are variable. The rest of the cost items are fixed rates as
regulated by the government. Hence, arriving at strategic price is critical in
order to arrive at the most competitive offer in comparison to other employment
agencies. Internet sites like Payscale.com provide average compensation index
of different occupations which can serve as the basis in pricing the services of
Philinor. Nevertheless, cost of services will also depend on the price offer of
the client/employer inasmuch as most companies have internal compensation
policies that defines the rates vis’-a-vis’ the position classification of the
company. Therefore, bid adjustments can only be made on the Administrative
Margin if such is the case.
8.3.2. Positioning
Labor and industry segments are defined by the government into different
classifications for statistical purposes. These labor and industry classifications
guide employment agencies in choosing what particular industry or labor class to
focus on based on their desired parameters.
Simply copying what competitors are doing will have no value in introducing the
services of the company to its target markets. Philinor should clearly identify in
what aspects that its services shall be different from its competitors. It is not
enough, though, to have self-knowledge about the uniqueness of the services
of Philinor. This differentiating aspects must be communicated to the target
audiences through effective communication channels such as the internet, print
media, public announcements, broadcast, etc.
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8.3. Marketing Mix
audience. An example of a positioning statement which can be adopted by
Philinor could be:
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8.3. Marketing Mix
recommended inasmuch as it will enable jobseekers to submit their
resume’s without the need of going to the office. This kind of system
will help the company build up its database of manpower pool for future
selection in case there are demands for manpower placements.
On the other hand, Philinor can also subscribe to online job boards like
Jobstreet.com, LinkedIn, PhilJobNet, etc. to access external databases of
jobseekers and talent hunters for possible employment engagement.
Social media sites such as Facebook and Twitter are vital tools in developing
brand awareness of Philinor because they serve as forums where
consumers discuss their personal and business experiences. When a
single employee or enterprise has good experience about Philinor, positive
feedbacks can spread to their friends and comrades creating a widespread
awarenes in the social media community.
Attending Job Fairs also allows Philinor to gather resume’s from interested
job applicants while giving a chance to be known to other competitors
which may become friendly partners of the company rather than rivals in the
industry.
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