Scribd Logo
Upload

Welcome to Scribd!

  • 37 views

    Seven C's of Effective Business Communication: 1. Correctness

    Uploaded by

    Mariam Jahanzeb
    The document outlines the "seven C's of effective business communication": Correctness, Clarity, Conciseness, Completeness, Consideration, Concreteness, and Courtesy. It defines each C and explains why it is important for effective communication. For example, Correctness ensures the message uses the right language, grammar, and facts to build confidence. Clarity uses simple language for easy comprehension. Conciseness saves time by avoiding unnecessary words.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd

    Seven C's of Effective Business Communication: 1. Correctness

    Uploaded by

    Mariam Jahanzeb
    37 views2 pages
    The document outlines the "seven C's of effective business communication": Correctness, Clarity, Conciseness, Completeness, Consideration, Concreteness, and Courtesy. It defines each C and explains why it is important for effective communication. For example, Correctness ensures the message uses the right language, grammar, and facts to build confidence. Clarity uses simple language for easy comprehension. Conciseness saves time by avoiding unnecessary words.

    Original Description:

    7 Cs

    Original Title

    Seven Cs

    Copyright

    © © All Rights Reserved

    Available Formats

    DOCX, PDF, TXT or read online from Scribd

    Did you find this document useful?

    Is this content inappropriate?

    The document outlines the "seven C's of effective business communication": Correctness, Clarity, Conciseness, Completeness, Consideration, Concreteness, and Courtesy. It defines each C and explains why it is important for effective communication. For example, Correctness ensures the message uses the right language, grammar, and facts to build confidence. Clarity uses simple language for easy comprehension. Conciseness saves time by avoiding unnecessary words.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    37 views2 pages

    Seven C's of Effective Business Communication: 1. Correctness

    Uploaded by

    Mariam Jahanzeb
    The document outlines the "seven C's of effective business communication": Correctness, Clarity, Conciseness, Completeness, Consideration, Concreteness, and Courtesy. It defines each C and explains why it is important for effective communication. For example, Correctness ensures the message uses the right language, grammar, and facts to build confidence. Clarity uses simple language for easy comprehension. Conciseness saves time by avoiding unnecessary words.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    You are on page 1of 2

    Seven C’s of Effective Business Communication

    The message is said to be effective when the receiver understands the same meaning that the
    sender was intended to convey. For any communication in business, in order to be effective, it
    must have seven qualities. These seven attributes are called seven C’s of effective business
    communication. (All these attribute starts with the alphabet ‘C’ so are called 7 C’s)

    1. Correctness
    2. Clarity
    3. Conciseness
    4. Completeness
    5. Consideration
    6. Concreteness
    7. Courtesy

    1. Correctness

    At the time of encoding, if the encoder has comprehensive knowledge about the decoder of
    message, it makes the communication an ease. The encoder should know the status, knowledge
    and educational background of the decoder. Correctness means:

     Use the right level of language


     Correct use of grammar, spelling and punctuation
     Accuracy in stating facts and figures

    Correctness in message helps in building confidence.

    2. Clarity

    Clarity demands the use of simple language and easy sentence structure in composing the
    message. When there is clarity in presenting ideas, it’s easy for the receiver/decoder to grasp the
    meaning being conveyed by the sender/encoder.

    Clarity makes comprehension easier.

    3. Conciseness

    A concise message saves time of both the sender and the receiver. Conciseness, in a business
    message, can be achieved by avoiding wordy expressions and repetition. Using brief and to the
    point sentences, including relevant material makes the message concise. Achieving conciseness
    does not mean to lose completeness of message.

    Conciseness saves time.

    4. Completeness

    By completeness means the message must bear all the necessary information to bring the
    response you desire. The sender should answer all the questions and with facts and figures. and
    when desirable, go for extra details.

    Completeness brings the desired response.

    5. Consideration

    Consideration demands to put oneself in the place of receiver while composing a message. It
    refers to the use of “You” attitude, emphases positive pleasant facts, visualizing reader’s
    problems, desires, emotions and his response.

    Consideration means understanding of human nature.

    6. Concreteness

    Being definite, vivid and specific rather than being vague, obscure and general leads to
    concreteness of the message. Facts and figures being presented in the message should be specif.

    Concreteness reinforces confidence.

    7. Courtesy

    In business, almost everything starts and ends in courtesy. Courtesy means not only thinking
    about receiver but also valuing his feelings. Much can be achieved by using polite words and
    gestures, being appreciative, thoughtful, tactful, and showing respect to the receiver. Courtesy
    builds goodwill.

    Courtesy strengthen relations.

    You might also like