Er350ii Manual para Caja Registradora
Er350ii Manual para Caja Registradora
Er350ii Manual para Caja Registradora
Operator's and
Programming Manual
All specifications are subject to change without notice. ©2006, CRS, Inc.
M-ER350II Version 1.3
Check with your local solid waste officials for details concerning recycling options or proper disposal.
Quick Setup 7
Unpacking.................................................................................................................................. 7
Installing the Paper .................................................................................................................... 7
Installing the Ribbon Cartridge ............................................................................................... 10
Clearing Memory..................................................................................................................... 11
Basic Programming ................................................................................................................. 12
Setting the Date ......................................................................................................... 12
Setting the Time ........................................................................................................ 12
Programming Tax...................................................................................................... 13
Programming a Taxable Department......................................................................... 15
Basic Operations...................................................................................................................... 16
Registering Items....................................................................................................... 16
Totaling a Cash Sale.................................................................................................. 17
Tendering a Cash Sale............................................................................................... 17
Tendering a Check Sale............................................................................................. 18
Totaling a Charge Sale .............................................................................................. 18
Reports 79
Report Summary...................................................................................................................... 79
Running a Report ...................................................................................................... 80
Cash-In-Drawer Declaration.................................................................................................... 80
Declaring Cash .......................................................................................................... 80
Report Samples........................................................................................................................ 81
Financial Report ........................................................................................................ 81
Hourly Sales Report .................................................................................................. 84
PLU Report ............................................................................................................... 85
Clerk Report .............................................................................................................. 86
Cash-in-Drawer Report ............................................................................................. 87
Check-in-Drawer Report ........................................................................................... 87
System Balancing .................................................................................................................... 88
Department Sales Total ............................................................................................. 88
Net Total.................................................................................................................... 88
Gross Total ................................................................................................................ 88
Grand Total ............................................................................................................... 88
Using Flowcharts
Flowcharts are used to supplement step by step instructions throughout this manual. For example,
the following flowchart describes how to register $1.00 into department 1/9:
1 0 0
1/9
Keyboard
ADD PAID
- +% -% 4 5 6 PLU
CHECK OUT
3/11 7/15
MDSE 1 CHECK
CANCEL VOID 2 3 CHARGE
RTRN TEND
2/10 6/14 SUB
TOTAL
C/ TAX
CLEAR 0 00 . CASH/TEND
CONV SHIFT
1/9 5/13
Key Descriptions
Key Description
PAPER FEED Press to advance then printer paper.
Numeric Keypad: Use the numeric keypad to enter amounts, other numeric values.
0-9 and 00
CLEAR Press to clear numeric errors made on keyboard prior to pressing the
registration key. Also press to stop the error alarm when incorrect entries
are made.
Department Keys There are eight department keys on the keyboard to register different types
of merchandise. (Eight additional department classifications are available
by using the DEPT SHIFT key, for a total of 16 department classifications.)
Departments may be used to accept open priced entries, or may be
programmed to register preset prices
DEPT SHIFT Press the Department Shift key before pressing a department to access
departments 9 to 16.
#/NO SALE Press to open the cash drawer when you have not already started a
transaction. Also, may be used to print any number (up to 8 digits) on the
printer paper.
@/FOR Enter a quantity, then press the @/FOR key to enter multiple items. Also
use to enter “split pricing” items, such as 1 item at 3 for $.89.
VOID Press to void (or erase) the last item entered. You can also void an item
previously entered within a transaction by pressing SUBTOTAL, then
VOID then re-entering the item you wish to correct.
The SAM4s ER-350II includes two sets of keys that may be used to access the following key lock
positions.
C ALL POSITIONS
Note: Keys may be removed from the key lock in the OFF or REG positions.
Display Messages
C Change Due
E Error
- Negative entry
= Total
E1 Input Error
E8 No Paper
Rear Display
The rear display may be lifted and turned for easy customer viewing.
Unpacking
1. Unpack and Unwrap the cash register.
2. Locate in the packing the following items:
• 1 roll of paper
• 1 ribbon cartridge
• 1 rewind spindle
• 1 set of control keys
3. Remove the cardboard protectors from the cash drawer.
4. Plug the register into a grounded outlet (three prong), insert a control key and turn the
key to the REG control lock position.
4. Press the PAPER FEED key until the paper comes out about 8 inches. If the “E8”
message is displayed, press the CLEAR key.
6. If you wish to use the printer to print customer receipts, pass the paper through the
window of the printer cover and replace the printer cover.
WARNING: This is a one time procedure. Do not repeat this procedure after
the cash register is programmed, it causes all programs and totals to be erased.
CLEAR POWER
UP
M M D D Y Y @/ CASH/
FOR TEND
0 3 0 1 0 6 @/ CASH/
FOR TEND
The date you have entered will display and print on the printer:
03-01-2006
H H M M @/ CASH/
FOR TEND
1 5 2 5 @/ CASH/
FOR TEND
The time you have entered will display and print on the printer:
15:25
Important Note: After you have entered your tax program, test for accuracy
by entering several transactions of different dollar amounts. Carefully check
to make sure the tax charged by the cash register matches the tax amounts on
the printed tax chart for your area. As a merchant, you are responsible for
accurate tax collection. If the cash register is not calculating tax accurately, or
if you cannot program your tax properly from the information in this manual,
contact your local SAM4s dealer for assistance.
. 0 0 TAX CASH/
SHIFT TEND
Please Note: After programming the tax rate, you must program your
department or departments taxable to calculate tax. See page 15 for
department programming steps.
6 . 0 0 0 0 0 1 TAX
SHIFT
7 . 5 0 0 0 0 2 TAX
SHIFT
1 0 . 0 0 0 0 0 3 TAX
SHIFT
CASH/
TEND
The rates you have entered will display and print on the printer:
TAX1 STATUS 00
TAX1 RATE 6.000
TAX2 STATUS 00
TAX2 RATE 7.500
TAX3 STATUS 00
TAX3 RATE 10.000
PROGRAM TERMINATE
01-03-1999 16:36
000013 0
1 @/
FOR 1/9
CASH/
TEND
The tax status you have entered will display and print on the printer:
DEPT.1 T1 0
PROGRAM TERMINATE
01-03-1999 16:36
000014 00
Registering Items
1. Enter an amount on the ten key pad. Do not use the decimal key. For example, for
$2.99, enter:
2 9 9
1/9
Repeating an Item
3. To register a second item exactly as the first, press the department key a second time.
For example, press department 1/9:
1/9
4 @/
FOR
5. Enter an amount on the ten key pad. Do not use the decimal key. For example, for
$1.99, enter:
1 9 9
2/10
Clerk Operations
If you wish to use the clerk system, you must first activate the clerk system by setting system option
#16. See “System Option Programming” on page 50. You can activate the clerk system for stay
down or pop-up mode.
• Stay down means that once a clerk is signed on, the same clerk will remain signed on
until a different clerk signs on or the original clerk signs off. A stay down clerk system
might be used when only one operator uses the register at a time, and a different
operator begins when a work shift is changed.
• Pop-up means that the clerk is automatically signed off an the end of each transaction.
Therefore, to begin a transaction, you must first sign a clerk on. A pop-up clerk system
might be used in a department store, where several clerks might use the register during
the same shift, and clerk sales information is required.
Clerk Sign On
♦ To sign on, enter the secret code and press the CLERK key, or press the CLERK key,
then enter the secret code and press the CLERK key again.
Secret Secret
clerk # clerk #
0 CLERK
Open Department
1/9
DEPT.5 $1 29
5/13
CASH $1.29
03-01-1999 15:27
000005 00
1/9
1/9
Multiplication
When several of the same items are to be entered into the same Department, you can use
multiplication. You may enter a quantity up to 4 figures (1 to 9999) using the @/FOR key. You
may multiply open or preset departments.
1 9 9
1/9
9 9
1/9
Split Pricing
When items are priced in groups, i.e. 3 for $1.00, you can enter the quantity purchased and let the
register calculate the correct price.
1 0 0
1/9
Open PLU
2 PLU PLU2 T1 $2 99
TAXABLE1 $2.99
2. Enter an amount on the ten key pad. Do TAX1 AMOUNT $0.18
not use the decimal key. For example, for CASH 3.17
$2.99, enter: 03-01-1999 15:45
000032 00
2 9 9
PLU
1 PLU PLU1 $1 29
CASH $1 29
03-01-1999 15:46
000033 00
3 PLU
Shifting Tax
Taxable Departments and PLUs can be programmed to automatically add the appropriate tax or
taxes. Occasionally, you may need to sell a normally taxable item without tax, or a normally taxable
item with tax. You can perform this tax shifting with the TAX SHIFT key.
2 9 9
1/9
1/9
3. Press Subtotal:
SUB
TOTAL
1 TAX
SHIFT
DEPT 2 $10.00
-%
-% 10.000
-1.00
3. The discount is automatically subtracted.
CASH $9.00
03-01-1999 15:51
000031 00
-%
+%
DEPT.1 T1 $2 29
VOID
DEPT 2 $1.29
VOID
DEPT 2 -1.29
TAXABLE1 $2.29
TAX1 AMOUNT $0.14
CASH $2.43
03-01-1999 15:47
000027 00
DEPT.1 T1 $2 29
CANCEL
COUPON -0.50
CANCEL------------------
03-01-1999 15:46
000026 00
Note: You can program the minus key so that tax is charged on the gross
amount, or on the net amount after the subtraction. See “- (Minus) Key
Programming” on page 60.
Open Drawer
The #/NO SALE key will open the cash drawer when you have not already started a transaction.
4. Press CHARGE:
CHARGE
2 0 0 0 RECEIVED ON $20.00
03-01-1999 15:40
2. Press RECD ACCT: 000020 00
RECD
ACCT
PAID
OUT
Subtotaling a Sale
SUB
TOTAL
CASH/ DEPT.1 T1 $2 99
TEND DEPT.1 T1 $2 99
4 X @1.99
3. The display will indicate “=” for total, the
drawer will open and the receipt will print DEPT.2 $7 96
as in the example on the right. SUBTOTAL $14.30
TAXABLE1 $5.98
TAX1 AMOUNT $0.36
CASH $14.30
03-01-1999 15:27
000002 00
DEPT.1 T1 $2 99
CHARGE
DEPT.1 T1 $2 99
3. The display will indicate “=” for total, the 4 X @1.99
drawer will open and the receipt will print DEPT.2 $7 96
as in the example on the right. SUBTOTAL $14.30
TAXABLE1 $5.98
Note: Charge tendering is not TAX1 AMOUNT $0.36
CHARGE $14.30
allowed.
03-01-1999 15:27
000006 00
Check Cashing
Check cashing means exchanging cash for a check. Normally, this function is not allowed. If you
wish to allow check cashing, you must set system option #15 to a value of 1. See “System Option
Programming” on page 50.
CHECK
TEND
CHARGE
2 0 0 0 CASH/
TEND
1 0 0 0 CASH/
TEND
ADD THANK-YOU
CHECK CALL AGAIN
4. Press SUBTOTAL to display the amount
due for both of the receipts: DEPT.2 $5.00
ADD CHECK $5.00
SUB 03-01-1999 15:39
TOTAL 000018 00
5. Total or tender the sale with CASH/TEND,
CHECK or CHARGE
THANK-YOU
CALL AGAIN
TAXABLE1 $2.00
TAX1 AMOUNT $0.12
CASH $7.12
03-01-1999 15:39
000018 00
PAID
OUT
PAID
OUT
CASH/
TEND
Note: Because receipt memory is limited, when a sale has more than 30 items
or more than 3 tenders, the receipt after sale can not print all items. A row of
dots is printed indicating the receipt is incomplete.
Department Programming
When you select preset departments, you can also decide if the department can also
accept open entries. This option is referred to as “preset override”.
• Set single item departments which automatically total as a cash sale immediately after
the department entry. Single item departments are used to speed up one item sales.
• Select a tax status to determine whether sales tax is automatically added.
Unless otherwise programmed, departments are positive, open, not taxable, not single item
departments, and accept unlimited amounts (up to 7 digit entry). Therefore, it is not necessary to
program departments you wish to be open, positive, non-taxable, not single item, with no entry limit.
Department is Yes = 1 +
Negative No = 0
Enforce Non-Add Yes = 2 +
Entry No = 0
Department is Disabled Yes = 4 +
No = 0
3. Decide if you want a preset or single item department. If you do not want any of these
department options, enter 0. If you wish to select any of these options, complete the
table below by adding the status digits for each option. Enter the resulting digit.
4. Complete the tax status table below by adding the status digits for each tax. Then enter
the resulting tax status code.
0 0 1 @/
FOR 1/9
0 1 2 @/
FOR 4/12
1 1 3 @/ DEPT.
FOR SHIFT 1/9
CASH/
TEND
The status you have entered will display and print on the printer:
DEPT.1 1
DEPT.4 12
DEPT.9 113
PROGRAM TERMINATE
01-03-1999 16:36
000014 00
OR,
If the department is open, enter the entry limit you wish to set.
3. Press the department key you wish to program, or press DEPT SHIFT and the
appropriate department if you are programming departments 9-16.
4. Repeat from step 2 above for each department you wish to set.
5. Press the CASH/TEND key to end programming.
5 0 0 0
1/9
2 5 0
4/12
9 9 DEPT
SHIFT 1/9
CASH/
TEND
The tax status you have entered will display and print on the printer:
DEPT.1 $50.00
DEPT.4 $2.50
DEPT.9 $0.99
PROGRAM TERMINATE
01-03-1999 18:56
000049 00
NOTE: Because after clearing memory all options settings are automatically
set to 0, and because your most likely option selections require a status setting
of 0, you do not need to program this section unless you wish to change the
default status.
Option # Status
1 5 RECT 1 PAID
ACCT OUT
2 0 RECT 1 PAID
ACCT OUT
CASH/
TEND
NO = 1
NO = 1
YES = 1
YES = 1
NO = 1
YES = 1
NO = 1
YES = 1
NO = 1
1 = 1 place
2 = 2 places
1 = 3 places
YES = 1
YES = 1
YES = 1
Print “$” 0
Print “.” 1
Do not print currency symbol. 2
19 Enforce cash or check tender at totaling. NO = 0
YES = 1
Important Note: After you have entered your tax program, test for accuracy
by entering several transactions of different dollar amounts. Carefully check
to make sure the tax charged by the cash register matches the tax on the
printed tax chart for your area. As a merchant, you are responsible for
accurate tax collection. If the cash register is not calculating tax accurately,
contact your local SAM4s Dealer for assistance.
. TAX CASH/
SHIFT TEND
6 . 0 0 0 0 0 1 TAX
SHIFT
8 . 0 0 0 2 3 3 TAX
SHIFT
CASH/
TEND
The rates you have entered will display and print on the printer:
TAX1 STATUS 00
TAX1 RATE 6.000
TAX3 STATUS 23
TAX3 RATE 8.000
PROGRAM TERMINATE
01-03-1999 16:36
000013 00
00
Break point
Tax Charged Sale Dollar Range Differences
$0.00 $0.00 - $0.10
$0.01 $0.11 - $0.21 11
$0.02 $0.22 - $0.38 17
$0.03 $0.39 - $0.56 18 Non-Repeat
$0.04 $0.57 - $0.73 17
$0.05 $0.74 - $0.91 18
$0.06 $0.92 - $1.08 17
$0.07 $1.09 - $1.24 16 Repeat
$0.08 $1.25 - $1.41 17
$0.09 $1.42 - $1.58 17
$0.10 $1.59 - $1.74 16
$0.11 $1.75 - $1.91 17
$0.12 $1.92 - $2.08 17
$0.13 $2.09 - $2.24 16
$0.14 $2.25 - $2.41 17
4. Enter:
0 If you do not wish to allow the operator to also enter a percentage (override).
1 if you wish to allow the operator to also enter a percentage (override).
2 if you wish the key to be inactive.
5. Press the CASH/TEND key to end programming.
. +% or CASH/
-% TEND
Preset Percentage
Tax Over-
Status ride?
Code Inactive?
5 0 . 0 0 0 1 1 -% CASH/
TEND
HDLO Limits
1 .01 - .09
2 .01 - .99
3 .01 - 9.99
4 .01 - 99.99
5 .01 - 999.99
6 .01 - 9999.99
0 .01 - 99999.99
3. To decide if tax is calculated before or after the percentage is applied, complete the
table below by adding the status digits for each tax. Then enter the resulting tax status
code.
4. Enter:
- CASH/
TEND
3 1 0 - CASH/
TEND
CANCEL CASH/
TEND
Inactive?
1 CANCEL CASH/
TEND
C/CONV CASH/
TEND
1 3 7 2 0 4 C/CONV CASH/
TEND
See “Clerk Operations” on page 19 for clerk sign on and sign off sequences.
CLERK @/ CASH/
FOR TEND
Secret
Clerk # clerk #
1.thru 10
5 CLERK 5 6 7 @/ CASH/
FOR TEND
THANK-YOU
CALL AGAIN
CLERK 1 1
CLERK 2 2
CLERK 3 3
CLERK 4 4
CLERK 5 567
CLERK 6 6
CLERK 7 7
CLERK 8 8
CLERK 9 9
CLERK 10 10
03-01-1999 15:39
000017 00
There are many possible uses for preset PLUs. Since there are many more PLUs than
departments, you may use PLUs when you wish to accurately price and count a larger
group of items. Possible uses include: menu items in a restaurant or items (such as
cigarettes) that you wish to inventory.
• Use open PLUs when you wish to enter different priced items into a larger number of
categories.
4. Decide if you want a preset or single item PLU. If you do not want any of these
options, enter 0. If you wish to select any of these options, complete the table below by
adding the status digits for each option. Enter the resulting digit.
5. Complete the tax status table below by adding the status digits for each tax. Then enter
the resulting tax status code.
6. Press the department key that you want this PLUs’ sales added to, or press DEPT
SHIFT and the appropriate department if you are selecting departments 9-16.
7. Repeat steps 2 through 6 for each PLU you wish to program.
8. Press the CASH/TEND key to end programming.
PLU #
Negative? Preset? Tax Use DEPT SHIFT
Non-Add? Single Status for depts 9-16
Disabled? item? Code
1 PLU 0 1 1
2/10
3 0 PLU 0 3 2
4/12
6 PLU 0 0 0 DEPT
SHIFT 1/9
CASH/
TEND
The status you have entered will display and print on the printer:
PLU1 11
DEPT.2
PLU30 T1 32
DEPT.4
PLU6 0
DEPT.9
PROGRAM TERMINATE
01-03-1999 16:36
000014 00
OR
If the PLU is open, enter the highest amount that may be entered into the PLU.
PLU @/ CASH/
FOR TEND
1 PLU 1 9 9 @/
FOR
3 0 PLU 1 0 0 0 @/
FOR
6 PLU 5 0 0 @/
FOR
CASH/
TEND
The tax status you have entered will display and print on the printer:
PLU1 T1 @1.99
PLU30 T2 @10.00
PLU6 @5.00
PROGRAM TERMINATE
01-03-1999 18:56
000049 00
03-02-1996 02:38
000026 99
Register Number
#/NS
CASH/
TEND
Customer Logo
Without otherwise programming, the customer logo will print a two line message at the top of each
receipt:
THANK-YOU
CALL AGAIN
If you wish you can replace this message with your own custom message. Your message can be up
to 5 lines long.
@/ @/ CHECK/ CASH/
FOR FOR TEND TEND
Up to 26 Line #
2-digit Code
character
codes
DEPT.1 T1 $2.99
DEPT.7 T1 $1.99
If you wish you can each department descriptor with a custom descriptor, up to 10 characters in
length. For example, you could program your own descriptors like this:
GROCERY T1 $2.99
MEAT T1 $1.99
Up to 10 Use DEPT
2-digit SHIFT for depts
character
codes
If you wish you can each department descriptor with a custom descriptor, up to 10 characters in
length. For example, you could program your own descriptors like this:
CIGARETTE T1 $2.99
APPLES T1 $1.99
@/ @/ PLU CASH/
FOR FOR TEND
PLU
Up to 10 Code
2-digit
character
codes
First Entry
1 2 3 4 5 6 7
0 0 A K U • ! SPACE
1 1 B L V / " |
2 2 C M W : % ^
3 3 D N X ; ' ~
Second
Entry 4 4 E O Y < ( \
5 5 F P Z = ) {
6 6 G Q @ > * }
7 7 H R & ? + _
8 8 I S # [ , .
9 9 J T $ ] - DBL
WIDTH
9 9 9 9 PAID
OUT
Report Summary
There are two basic types of reports: "X", or read-only and "Z", or read & reset to zero. Some
reports are available in both types.
The following table summaries the reports available on the SAM4s ER-350II:
Control Lock
Report Position Key
Financial X or Z CASH/
TEND
Clerk X or Z CLERK
First PLU
PLU
Last PLU
Cash in Drawer X SUB
TOTAL
Cash-In-Drawer Declaration
Cash-In-Drawer Declaration is an optional feature that forces you to count the drawer and declare
the drawer count before a report can be run. By forcing the operator to declare, without knowledge
of the expected drawer totals, you are assured that all cash will be deposited. System option #8 must
be set to a value of 1 to enforce cash declaration. See “System Option Programming” on page 50 to
program system options.
Declaring Cash
Financial Report
Note: This sample report is shown with items of zero value listed on the report.
Your report may only show totals with values other than zero, depending on
the setting for system option #5.
THANK-YOU
CALL AGAIN
******************
GRAND TOTAL
Non-resettable Grand Total -> $12474.83
Date/Time -> 03-11-1999 2:03
Transaction Counter/Register Number -> 000089 00
THANK-YOU
CALL AGAIN
******************
Activity count of all time periods -> CNT TOTAL 17
Total of all time periods -> TOTAL $474.83
Date/Time -> 03-11-1999 12:03
Transaction Counter/Register Number -> 000091 00
THANK-YOU
CALL AGAIN
THANK-YOU
CALL AGAIN
*****************
Total count of all No Sales -> NO SALE CNT. 0
Total count of all customers -> CUSTOM. CNT 10
TOTAL $8.98
Date/Time -> 03-11-1999 2:03
Transaction Counter/Register Number -> 000089 00
THANK-YOU
CALL AGAIN
CASH-IN-DRAWER
Cash in drawer amount -> $81.58
Date/Time -> 03-11-1999 2:03
Transaction Counter/Register Number -> 000097 00
Check-in-Drawer Report
Run a Check-in-Drawer report to quickly verify the amount of checks that should be in the cash
drawer.
THANK-YOU
CALL AGAIN
CHECK-IN-DRAWER
Check in drawer amount -> $19.00
Date/Time -> 03-11-1999 2:14
Transaction Counter/Register Number -> 000101 00
Net Total
= NET TTL
Gross Total
+ NET TTL
+ RETURN MDSE
+ VOID KEY
- +% (Surcharge Total)
+ -% (Discount Total)
+ - (Minus Key Total)
= GROSS TTL
Grand Total
= GRAND TOTAL