CustomerConnect - Optus CustomerConnect http://www.optusiphone.com.au/getdoc/3727f208-955d-4c4a...

Optus is making the iPhone 3G affordable for everyone. We’re introducing a great new range of
iPhone specific plans that are loaded with BONUS mobile data value for Mobile Internet Browsing to
allow you to take advantage of the iPhone 3G.

To celebrate the launch of the iPhone, customers who connect their iPhone to an eligible Optus
iPhone rate plan up until the end of August will get their first month of Mobile Internet Browsing for
free*.

1 of 6 3/7/08 11:17 PM
CustomerConnect - Optus CustomerConnect http://www.optusiphone.com.au/getdoc/3727f208-955d-4c4a...

'YES' IPHONE CAP PLAN Terms and Conditions

+ Choose a great calling offer:

2 of 6 3/7/08 11:17 PM
CustomerConnect - Optus CustomerConnect http://www.optusiphone.com.au/getdoc/3727f208-955d-4c4a...

+ And enjoy these great benefits:

'YES' IPHONE PLAN Terms and Conditions

*Unlimited Mobile Internet Browsing for 1 month: Offer is only available on a 24-month connection to an Optus ‘yes’ iPhone
or ‘yes’ iPhone Cap Plan. Offer excludes content downloads. Offer excludes some call and message types and cannot be used for
commercial purposes. Offer may take up to 14 days to apply on your account. Standard rates and charges will apply after offer
expiry. May not be combined with any other offer unless specified.

‘YES’ IPHONE CAP PLAN Terms and Conditions

You must be a new or eligible existing customer who applies to connect to the Optus Mobile Digital service, and passes the Optus
credit assessment and is accepted by Optus. Existing customers must demonstrate that over the three continuous months prior to
applying that they have an average monthly spend equal to at least the monthly access fee of your new ‘yes’ iPhone Cap plan.
The ‘yes’ iPhone Cap Plans are only available to you if use an iPhone handset which remains connected on this plan. If your
iPhone handset is no longer used and connected on the ‘yes’ iPhone Cap Plan then Optus will transfer your service to an
equivalent non iPhone Cap rate plan.

‘yes’ iPhone $19, $49, $59, $79, $89, $149, $179 Cap plans: Pay the first ‘cap plan’ worth of national voice calls and text,
international SMS, VoiceMail, each billing period, after which these services are free up to a maximum of the ‘included value’ per
billing period. You will pay the ‘minimum cap’ amount each month even if you do not make calls to that value. For the part month,
you will pay only part of the minimum spend and you will also receive only part of the Cap amount. You are not able to view your
monthly usage prior to receiving your bill. If you exceed the ‘included value’ of these services in any one billing period, standard
rates of your plan will apply.

Included Value: the ‘yes’ iPhone Cap Plans include a specified amount of National Voice Calls, National and International SMS,
Voicemail Diversions, Voicemail Deposits and Retrievals, 1800, 13 and 1300 numbers, depending on which rate plan you choose.
The ‘yes’ iPhone Cap Plans also includes a specified amount of included data value per month to access services on Optus iZoo,
as well as browsing the Internet from your mobile, depending upon which rate plan you choose. If you exceed your plan’s
included monthly data allowance, excess usage charges will be charged at $0.35 per MB or part thereof. Any unused data
allowance cannot be rolled over. Your data allowance does not include services such as Voice calls, Voice Mail, International SMS,
premium and Third Party SMS, Optus iZoo and Third Party content and applications, 1300, 1900 and VPN data usage. If you are
able to access such services, your use of such services will be charged at prevailing rates. Data usage will be counted in kilobytes,
where 1024kb = 1MB and includes both uploads and downloads. Exclusions: The ‘yes’ iPhone Cap Plan included value
excludes 124 YES (937), International Voice, International Roaming and Diversion, calls to MobileSat, Premium SMS, Optus iZoo
Browsing, Optus iZoo Downloads, Content packs, Mobile Internet Usage, 966* Zoo, Directory Assistance, VOIP services and
usage, Premium Video, Operator Assistance, and 19XX services. Normal charges apply for those calls and services that are not
part of the included value. ‘yes’ Time: Only applies to calls made and received within Australia and made between 8pm and
midnight every night. Applies to calls from one Optus Mobile Digital customer to another (on the Optus GSM network), for no
charge for the first 20 minutes per call, after which standard mobile rates of your eligible plan apply. 'yes' Time is a special
promotion valid until 31/12/2008 unless withdrawn earlier. Optus Fair GoTM Policy applies up to 2000 minutes per month. Free 5
minute voice Calls on Account: Applies to national voice calls to other Optus GSM Mobile services on the same customer
account number. Standard call rates of your plan apply after the first 5 minutes. Optus Fair GoTM Policy applies up to 1000
minutes per month.

3 of 6 3/7/08 11:17 PM
CustomerConnect - Optus CustomerConnect http://www.optusiphone.com.au/getdoc/3727f208-955d-4c4a...

yes' iPhone Cap Plan $19 $49 $59 $79 $89 $149 $179

24 month Minimum Total Cost $456 $1,176 $1,416 $1,896 $2,136 $3,576 $4,296

24 month Initial Termination Fee $400 $730 $840 $965 $970 $1,060 $1,080

12 month Minimum Total Cost $228 $588 $708 $948 $1,068 $1,788 $2,148

12 month Initial Termination Fee $280 $440 $500 $570 $575 $620 $630

Termination and Minimum Total Cost: The minimum total cost over the 12 or 24 month plan is set out in table above. Handset
costs are additional. If you choose to pay the cost of your handset by the monthly handset payment option or choose a 12 or 24
month plan and you cancel your Optus Mobile service or it is disconnected for any reason, or you switch carriers within your
minimum term (“Termination”) you will be required to pay the remaining amount on your phone, if any, plus applicable
“Termination Fees”. The
Termination Fee for the 24 month plan is calculated in accordance with the following: for months 1-12, 100% of the Initial
Termination Fee, for months 13-15, 80% of the Initial Termination Fee, for months 16-18, 60% of the Initial Termination Fee, for
months 19-21, 40% of the Initial Termination Fee, for months 22-24, 20% of the Initial Termination Fee. The Termination Fee for
the 12 month plan is calculated in accordance with the following: For months 1-6 of a 12 month term, 100% of the Initial
Termination Fee, for months 7-9, 70% of the Initial Termination Fee, for months 10-12, 40% of the Initial Termination Fee.

Text Message (SMS): Message charges may be incurred for up to eight days from the original send date regardless of successful
delivery or not. International SMS are charged at 50c per message. 'yes' International Calling: 1. Special promotions valid until
31/12/2008 unless withdrawn earlier. 2. Optus reserve the right to withhold the promotions from any customer using in a manner
deemed unreasonable or excessive by Optus. Optus Fair GoTM Policy considers 'excessive' to be usage more than 300 minutes per
month per mobile on yes International Calls. Flagfall per call applies. 3. These offers do not include Satellite destinations. Airtime
surcharges apply to calls from MobileSat, Inmarsat, Iridium and Thuraya. 4. Prices are subject to change with reasonable notice.
International SMS: Message charges may be incurred for up to eight days from the original send date regardless of successful
delivery or not. International SMS are charged at 50c per message. Handset Locking: The Apple iPhone 3G is locked to the
Optus network. Optus can only unlock iPhones purchased from an Optus outlet within Australia. For Mobile Account customers
only who wish to use their iPhone on another network, please call Optus on 133 713.

Optus 3G/HSPA/’yes’G Service: 1. Use of Optus 3G/HSPA/’yes’G Services is only available with compatible handsets and Optus 3G/HSPA SIM
card. 2. The Apple iPhone is a UMTS2100 band handset and will provide you with access to 3G/HSPA services in Optus 3G/HSPA 2100MHz service
areas. Outside these areas, the iPhone will access the Optus GSM/GPRS network. The Apple iPhone will not provide you with access to 3G services
in Optus ‘yes’G service areas where a dual band (UMTS2100/UMTS900) 3G/HSPA handset is required. 3. For coverage details on 3G/HSPA and
‘yes’G please see www.optus.com.au/coverage. 4. Actual network speeds both upload and download may vary depending on the type of device in
use, location and the number of users accessing the network at the time. Speeds refer to maximum download speeds. Upload speeds will be lower
than download speeds

Mobile Data and Optus iZoo: Optus iZoo activation time may take up to 24 hours. Optus will endeavour to provide current, accurate information but
makes no guarantee regarding the timely delivery, currency, or accuracy of any information provided to you as part of the Optus iZoo Update service.
Content may be suspended, changed, or terminated without notice. Wallpapers, ringtones, music and games supplied through the Optus iZoo portal
may not be supported by the Apple iPhone. Please check Optus iZoo for more details. Optus is not responsible for third party content, and sites may
be subject to change. Additional charges may apply to access and subscription to third party content. Content is tailored for viewing on Optus
3G/HSPA and may not include all content and features of Internet websites. The mobile data included in your ‘yes’ iPhone Cap Plan is supplied in
accordance with the terms of the Standard Form of Agreement. You must comply with these terms including our Acceptable Use Policy and Mobile
Fair GoTM Policy when using the service. The service provides a connection to the Internet via the Optus Mobile 3G/HSPA and GSM networks. The
service is only available to customers within the Optus 3G/HSPA or GSM coverage area and is subject to network availability, refer to
www.optus.com.au/coverage. You need to have 2.5G or 3G network compatible mobile phone which is provisioned with the
required settings to activate data use. Downloading Music to your Apple iPhone: To download music to your Apple iPhone you
will require iTunes with a broadband connection. Optus WiFi: Customers whom connect their Apple iPhone to an Optus iPhone
rate plan will receive free WiFi from any Optus WiFi hotspot. The service provide you with access, via a fixed wireless IP network
extension to the Optus IP Network, to the Internet and related services, such as email and the world wide web on an on-demand
basis. Optus may immediately suspend, downgrade or cancel the Service in a variety of circumstances, including: if, before the
service start date, Optus determines it is not viable to supply the Service to you; you misuse the Service; non- compliant
Equipment is used; there is an unusually high use of the Service; you fail to pay any charges to Optus; or you become insolvent.
Not all content is located on Optus iZoo will be available when using the Apple iPhone over the Optus WiFi connection. Availability
and performance Optus hot-spots can vary. Optus Fair GoTM Policy applies to: International calls up to 50 minutes per month.
Rate Plan Change: After the first 6 months of your contract, once a month you may change to another Optus Mobile Rate Plan
with a lower monthly access fee at Optus' discretion for the remaining term of your contract. We may charge you a fee if you
move from one pricing plan to another before the end of your minimum term. The amount of the fee will depend on various
factors, including the terms of your current pricing plan, your call spend under your current pricing plan and the terms of the new
pricing plan you are moving to. You should contact customer service for further information on the fee that may apply in your
case. Depending on the billing system you are on, if you select a new rate plan/ plan option: 1.any calls made from the date of
the change, will be rated at the applicable rate of your new plan /plan option or 2.any calls made during that bill cycle will be
rated at the applicable rate of your new plan and/or call option. Enquire on the options applicable to you at the time of changing
your plan and 3. any mobile data used from the date of the change, will be rated at the applicable rate of your new plan/plan
option. Change of Ownership: is permitted during the 24 month contract providing the new applicant meets Optus credit
assessment criteria and both the current and new owner agree to the conditions on the Optus Change of Ownership form.
Customers changing account ownership will not be eligible for Plan Scan. Prices quoted are GST inclusive, on your Tax Invoice call
charges will be calculated excluding GST. GST will be calculated on the total amount of taxable supplies during the billing period
and shown as a separate entry. Optus reserves the right to change prices including call rates and monthly access fees at any time.
Prices quoted are GST inclusive on your Tax Invoice. Call charges will be calculated excluding GST. GST will be calculated on the
total amount if taxable supplies during the billing period and shown as a separate entry. Optus reserves the right to change prices

4 of 6 3/7/08 11:17 PM
CustomerConnect - Optus CustomerConnect http://www.optusiphone.com.au/getdoc/3727f208-955d-4c4a...

including call rates and monthly access fees at any time. Paper invoice Fee: A $1.10 fee will apply if you choose to receive a
paper bill posted to you. To avoid this fee you may change to an electronic bill sent to you by email by enrolling at
optus.com.au/myoptusaccount. Electronic bills will be phased in over time and may not be available to you immediately. If Optus
does not provide your bill in electronic format, we won’t charge you the fee. Optus will write to you to advise you of the
availability of electronic billing and before any fee is charged. Credit Card Fee: If you use a credit, charge or debit card to pay
your bill, a 1% fee (inc. GST) will be charged. This payment processing fee will be shown on your Optus bill after the payment has
been processed. Exemptions may apply. Single Bill: Optus may place your service on a single bill with one or more other services
that you have with Optus. At point of sale you may choose to have all services billed individually. If you receive a single bill,
afterwards it may not be possible to obtain individual bills for your services. Call Diversions: Call diversions are charged at 5.5c
per 30 seconds within Australia. Overseas, you will be charged at 5.5c per 30 seconds plus international call rates per 30 seconds.

‘YES’ IPHONE PLAN Terms and Conditions

You must be a new or eligible existing customer who applies to connect to the Optus Mobile Digital service, and passes the Optus
credit assessment and is accepted by Optus. Existing customers must demonstrate that over the three continuous months prior to
applying that they have an average monthly spend equal to at least the monthly access fee of your new ‘yes’ iPhone ‘yes’ plan.
The ‘yes’ iPhone Plans are only available to you if use an iPhone handset which remains connected on this plan. If your iPhone
handset is no longer used and connected on the ‘yes’ iPhone Plan then Optus will transfer your service to an equivalent non
iPhone ‘yes’ rate plan.

Included Value: The ‘yes’ iPhone Plans include a specified amount of included call credits and included data each month
depending upon which rate plan you choose. Included call credits can be used for national & international voice calls, standard
text, Voicemail, Mobile Internet usage, iZoo Browsing, and 124YES(937). The included data value can be used to access services
on Optus Zoo, as well as browsing the Internet from your mobile. If you exceed your plan’s included monthly data allowance,
excess usage charges will be charged at $0.35 per MB or part thereof. Any unused data allowance cannot be rolled over. Your
data allowance does not include services such as Voice calls, Voice Mail, International SMS, premium and Third Party SMS, Optus
iZoo and Third Party content and applications, 1300, 1900 and VPN data usage. If you are able to access such services, your use
of such services will be charged at prevailing rates. Data usage will be counted in kilobytes, where 1024kb = 1MB and includes
both uploads and downloads. Exclusions: Included call credits exclude some call types such as International Roaming, Directory
assistance, International/Premium/Group/Third Party/Web Text, Optus iZoo downloads, Content Packs (unless specified in
promotion), VoiP and 19XX calls. Rollover: Unused included call credits in any one month will expire at the end of two months
and are not refundable, even at account closure.

Plan Offers: If you connect to a ‘yes’ iPhone plan, you may select only one of the following plan offers: ‘yes’ Free Text, MyTime,
‘yes’ Text&Talk or ‘yes’ Time. If you do not select a plan offer, or your selection is not recorded, you will receive MyTime. Plan
Offers only apply to standard voice calls and text made and received within Australia. Offers exclude some services including
International Voice & Video Calls, International Roaming, Directory Assistance, VoiceMail, MySpace content, 1900 calls, 1800 calls,
MobileSat calls and International, Premium, Third Party and Web Text. You may change your plan offer no more than once each
billing period. Depending on the billing system you are on, if you select a new rate plan/ plan option, a) any calls made from the
date of the change, will be rated at the applicable rate of your new plan /plan option or, b) any calls made during that bill cycle
will be rated at the applicable rate of your new plan and/or call option. We may charge you a fee if you move from one pricing
plan to another before the end of the minimum term. Enquire on the options applicable to you at the time of changing your plan.
If you select the MyTime offer, allow up to 48 hours for your number to register or changes to be effective. ‘yes’ Free Text:
Receive 100 free standard text each month. If you exceed your 100 Free Text, standard rates of your plan apply. MyTime:
Receive free 5 minutes calls to your five nominated Optus GSM Mobile or Optus Fixed Line Service numbers registered when you
connect. Standard call rates of your plan apply after the first 5 minutes. You may change your nominated numbers no more than
once each month. Allow up to 48 hours for your number to register or changes to be effective. If at anytime during the month,
your chosen MyTime numbers transfer to a non-Optus network, calls made to these numbers will automatically be charged at
standard call rates. Optus Fair Go™ Policy applies up to 1000 minutes per month. ‘yes’ Text&Talk: Only applies to standard calls
and text made to any mobile connected to an Australian mobile network and received within Australia. Pay 22¢ per 30 seconds for
mobile voice calls and 22¢ per standard text sent. These rates are 18¢ on the 39 -79 plans. These rates are 15¢ on the 99 and
149 plans. Flagfall applies per call. ‘yes’ Time: Only applies to calls made and received within Australia between 8pm and
midnight every night, from one Optus Mobile Digital customer to another (on the Optus GSM network), for no charge for the first
20 minutes per call, after which standard mobile rates of your eligible plan apply. Free for 5: Applies to national voice calls to
other Optus GSM Mobile services on the same customer account number. Standard call rates of your plan apply after the first 5
minutes. Optus Fair Go™ Policy applies up to 1000 minutes per month. Free Voicemail: If you connect to ‘yes’ iPhone 59 plan or
above you will receive free VoiceMail every month. Rollback: You may be eligible to reduce your contract length on a 24 month
‘yes’ plan if your average monthly call usage charges fall into one of the defined bands. Usage charges are defined as your total
monthly charges incurred for service usage before your included call credits are deducted. Usage does not include monthly access
fees, equipment charges, termination/suspension/late payment fees, reactivation charges, or insurance charges. “On average”
means average usage charges over the period of your contract that has already expired. The first date that you may be eligible for
a contract term reduction is month 15 of your contract. Any remaining or overdue handset payments must still be paid. If you
change to another rate plan, the monthly access fee of your initial rate plan will be used to calculate your eligibility.

Termination & Minimum Total Cost: The ‘minimum total cost’ over the 12 or 24 month plan is set out in the table below. Any
handset costs are additional. If you choose the monthly handset payment option, 12 month plan or 24 month plan and your Optus
Mobile Service is disconnected for any reason, or you switch carriers within your minimum term (“Termination”) you will be
required to pay the remaining amount on your handset, if any, plus applicable “Termination Fees”. The Termination Fee for the 24
month plan is calculated in accordance to the following: for months 1-12, 100% of the Termination Fee, for months 13-15, 80% of
the Termination Fee, for months 16-18, 60% of the Termination Fee, for months 19-21, 40% of the Termination Fee, for months
22-24, 20% of the Termination Fee. The Termination Fee for the 12 month plans is calculated in accordance to the following: for
months 1-6, 100% of the Termination Fee, for months 7-9, 70% of the Termination Fee, for months 10-12, 40% of the
Termination Fee.

‘yes' iPhone Plan $19 $29 $39 $49 $59 $79 $99 $149

5 of 6 3/7/08 11:17 PM
CustomerConnect - Optus CustomerConnect http://www.optusiphone.com.au/getdoc/3727f208-955d-4c4a...

24 month Minimum Total Cost $456 $696 $936 $1,176 $1,416 $1,896 $2,376 $3,576

24 month Initial Termination Fee $540 $600 $730 $740 $860 $980 $1,050 $1,130

12 month Minimum Total Cost $228 $348 $468 $588 $708 $948 $1,188 $1,788

12 month Initial Termination Fee $290 $360 $430 $450 $510 $580 $620 $650

Text Message (SMS): Message charges may be incurred for up to eight days from the original send date regardless of successful
delivery or not. International SMS are charged at 50c per message. ‘yes' International OneRate Calling: 1. Special promotions
valid until 31/12/08. 2. Optus reserve the right to withhold the promotions from any customer using in a manner deemed
unreasonable or excessive by Optus. Optus Fair Go Policy considers 'excessive' to be usage more than 300 minutes per month per
mobile. Flagfall per call applies. 3. These offers do not include Satellite destinations. Airtime surcharges apply to calls from
MobileSat, Inmarsat, Iridium and Thuraya. 4. Prices are subject to change with reasonable notice. International SMS: Message
charges may be incurred for up to eight days from the original send date regardless of successful delivery or not. International
SMS are charged at 50c per message. Handset Locking: The Apple iPhone 3G is locked to the Optus network. Optus can only
unlock iPhones purchased from an Optus outlet within Australia. For Mobile Account customers only who wish to use their iPhone
on another network, please call Optus on 133 713.

Optus 3G/HSPA/’yes’G Service: 1. Use of Optus 3G/HSPA/’yes’G Services is only available with compatible handsets and Optus 3G/HSPA SIM
card. 2. The Apple iPhone is a UMTS2100 band handset and will provide you with access to 3G/HSPA services in Optus 3G/HSPA 2100MHz service
areas. Outside these areas, the iPhone will access the Optus GSM/GPRS network. The Apple iPhone will not provide you with access to 3G services
in Optus ‘yes’G service areas where a dual band (UMTS2100/UMTS900) 3G/HSPA handset is required. 3. For coverage details on 3G/HSPA and
‘yes’G please see www.optus.com.au/coverage. 4. Actual network speeds both upload and download may vary depending on the type of device in
use, location and the number of users accessing the network at the time. Speeds refer to maximum download speeds. Upload speeds will be lower
than download speeds

Mobile Data and Optus iZoo: Optus iZoo activation time may take up to 24 hours. Optus will endeavour to provide current, accurate information but
makes no guarantee regarding the timely delivery, currency, or accuracy of any information provided to you as part of the Optus iZoo Update service.
Content may be suspended, changed, or terminated without notice. Optus is not responsible for third party content, and sites may be subject to
change. Wallpapers, ringtones, music and games supplied through the Optus iZoo portal may not be supported by the Apple iPhone. Please check
Optus iZoo for more details. Additional charges may apply to access and subscription to third party content. Content is tailored for viewing on Optus
3G/HSPA and may not include all content and features of Internet websites. The mobile data included in your ‘yes’ iPhone Plan is supplied in
accordance with the terms of the Standard Form of Agreement. You must comply with these terms including our Acceptable Use Policy and Mobile
Fair GoTM Policy when using the service. The service provides a connection to the Internet via the Optus Mobile 3G/HSPA and GSM networks. The
service is only available to customers within the Optus 3G/HSPA or GSM coverage area and is subject to network availability, refer to
www.optus.com.au/coverage. You need to have 2.5G or 3G network compatible mobile phone which is provisioned with the
required settings to activate data use. Downloading Music to your Apple iPhone: To download music to your Apple iPhone you
will require iTunes with a broadband connection. Optus WiFi: Customers whom connect their Apple iPhone to an Optus iPhone
rate plan will receive free WiFi from any Optus WiFi hotspot. The service provide you with access, via a fixed wireless IP network
extension to the Optus IP Network, to the Internet and related services, such as email and the world wide web on an on-demand
basis. Optus may immediately suspend, downgrade or cancel the Service in a variety of circumstances, including: if, before the
service start date, Optus determines it is not viable to supply the Service to you; you misuse the Service; non- compliant
Equipment is used; there is an unusually high use of the Service; you fail to pay any charges to Optus; or you become insolvent.
Not all content is located on Optus iZoo will be available when using the Apple iPhone over the Optus WiFi connection. Availability
and performance Optus hot-spots can vary. Optus Fair GoTM Policy applies to: International calls up to 50 minutes per month.
Rate Plan Change: After the first 6 months of your contract, once a month you may change to another Optus Mobile Rate Plan
with a lower monthly access fee at Optus' discretion for the remaining term of your contract. We may charge you a fee if you
move from one pricing plan to another before the end of your minimum term. The amount of the fee will depend on various
factors, including the terms of your current pricing plan, your call spend under your current pricing plan and the terms of the new
pricing plan you are moving to. You should contact customer service for further information on the fee that may apply in your
case. Depending on the billing system you are on, if you select a new rate plan/ plan option: 1.any calls made from the date of
the change, will be rated at the applicable rate of your new plan /plan option or 2.any calls made during that bill cycle will be
rated at the applicable rate of your new plan and/or call option. Enquire on the options applicable to you at the time of changing
your plan and 3. any mobile data used from the date of the change, will be rated at the applicable rate of your new plan/plan
option. Change of Ownership: is permitted during the 24 month contract providing the new applicant meets Optus credit
assessment criteria and both the current and new owner agree to the conditions on the Optus Change of Ownership form.
Customers changing account ownership will not be eligible for Plan Scan. Prices quoted are GST inclusive, on your Tax Invoice call
charges will be calculated excluding GST. GST will be calculated on the total amount of taxable supplies during the billing period
and shown as a separate entry. Optus reserves the right to change prices including call rates and monthly access fees at any time.
Prices quoted are GST inclusive on your Tax Invoice. Call charges will be calculated excluding GST. GST will be calculated on the
total amount if taxable supplies during the billing period and shown as a separate entry. Optus reserves the right to change prices
including call rates and monthly access fees at any time. Paper invoice Fee: A $1.10 fee will apply if you choose to receive a
paper bill posted to you. To avoid this fee you may change to an electronic bill sent to you by email by enrolling at
optus.com.au/myoptusaccount. Electronic bills will be phased in over time and may not be available to you immediately. If Optus
does not provide your bill in electronic format, we won’t charge you the fee. Optus will write to you to advise you of the
availability of electronic billing and before any fee is charged. Credit Card Fee: If you use a credit, charge or debit card to pay
your bill, a 1% fee (inc. GST) will be charged. This payment processing fee will be shown on your Optus bill after the payment has
been processed. Exemptions may apply. Single Bill: Optus may place your service on a single bill with one or more other services
that you have with Optus. At point of sale you may choose to have all services billed individually. If you receive a single bill,
afterwards it may not be possible to obtain individual bills for your services. Call Diversions: Call diversions are charged at 5.5c
per 30 seconds within Australia. Overseas, you will be charged at 5.5c per 30 seconds plus international call rates per 30 seconds.

Powered by WealthPoint's CustomerConnect for Optus. All rights reserved. Terms and Conditions and Your Privacy Optus Home

6 of 6 3/7/08 11:17 PM