Hipath 1100 Hipath 1120 Hipath 1150 Hipath 1190: Analog MF Telephones Programming Manual

HiPath 1100
HiPath 1120
HiPath 1150
HiPath 1190
Analog MF Telephones
Programming Manual
Introduction
Introduction
The HiPath 1100 family consists of the following systems: HiPath 1120, HiPath 1150 and
HiPath 1190. The features and operation of these systems are very similar. Their differenc-
es stem from their capability regarding the number of extensions, external lines and op-
tional modules available.
The following documentation package was developed to describe the characteristics for
these systems:
• User Manual:
This manual describes step by step how to operate and use the features provided by
each system.
• Programming Manual:
The Configuration Manual briefly describes the installation of HiPath 1120, HiPath 1150,
and HiPath 1190 systems as well as the programming codes for the entire family of sys-
tems. It highlights the specific characteristics of each system.
• System Telephones Instruction Manual:
It is included with the telephone package and describes how to setup and use the tele-
phone sets.
• Quick Reference Guide Analog and System Telephones:
This guide provides summarized information on how to use the different codes for the
features of each system.
• Attendant Console Quick Reference Guide:
This guide provides summarized information on how to use a system telephone as an
Attendant Console.
• Service Manual.
This manual contains information regarding Siemens distributors and Service Centers
where you can purchase products and obtain technical support for your Communica-
tions System.
• Warranty Certificate:
This Certificate defines the terms and conditions of the warranty provided by Siemens.
About This Programming Manual

This User Manual describes how to program the HiPath 1100 systems. It also describes all
the programming codes and functions provided by your system. Some functions may not
be available with your system. The reasons for this are the following:
• The function is not configured for your type of line and/or system. Ask your System Ad-
ministrator for further information.
• Your communications platform does not support the feature. Ask about upgrade capa-
bilities for your system.
2
Introduction
Important Notes
Do not install the system or telephone sets where there may be a risk of
explosion.
To ensure optimal performance and operation use only original accesso-

ries manufactured by Siemens.
Never open the system or dismantle any of the telephones. If you have
any problems, ask for assistance from your System Administrator.
Care of the equipment

Keep containers with liquids, such as tea, coffee, soft drinks etc. away from the system
and telephones to prevent spillage.
The information in this document provides only general descriptions of the features. The
actual features may not correspond exactly to the descriptions herein and, furthermore,
they are subject to changes to the extent that products continue to be developed.
The selection of features to be provided is not binding unless explicitly established in the
terms of the contract.
Trademarks
This equipment conforms to the EU Directive 1999/5/EG, as attested by
the CE mark.
This device has been manufactured in accordance with our certified en-
vironmental management system (ISO 14001). This process ensures the
lowest consumption of raw materials and energy as well as the lowest
production of industrial waste.
For compliance with EU directives, do not discard any batteries, electri-
cal or electronic equipment marked with this symbol in common house-
hold garbage. Discard this type of waste at a local recycling or waste dis-
posal facility.
3
How to use this manual
Step by step
How to use this manual

The steps for programming the system are presented
sequentially in graphic format under the column "Step
by Step" on the left side of each page.
Meaning of symbols:
d Press the Flash/Fil key.
n Lift the handset.
t Replace the handset.
s Start conversation.
q, ll ,p... Enter numbers, keys, passwords, internal or external
phone numbers, etc.
w Wait to hear an audible tone through the handset or

speaker.
<< >> An extension is calling.
When enabling certain functions and procedures, a long
beeping tone means the activation was successful).
When enabling certain functions and procedures, short
beeping tones mean the activation failed).
System support technician

The system’s support technician is generally the person
responsible for programming your HiPath 1100. The sys-
tem’s support technician is equipped with the appropri-
ate tools and information to do this.
Assistance with troubleshooting

Contact your system’s support technician. If the prob-
lem is not solved, the support technician should call
Technical Support.
4
Introduction
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
About This Programming Manual . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2
Important Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
Trademarks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
How to use this manual . . . . . . . . . . . . . . . . . . . . . . . . 4

System support technician . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
Features and options. . . . . . . . . . . . . . . . . . . . . . . . . . 13
Programming mode. . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Numbering plan . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 17
Flexible numbering . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Activating system programming . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 18
Exiting programming mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 19
Important settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Language . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Country/group of countries . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 20
Dialing mode on an analog trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 23
Default access to a group of external lines . . . . . . . . . . . . . . . . . . . . . . 23
Analog line attendants . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Phonebook/Speed Dial . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Class of service (COS) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Denied list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 27
Permission list . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Default permission and denied lists. . . . . . . . . . . . . . . . . . . . . . . . . 29
Permission for using speed dial numbers
without COS analysis. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Assigning a class of service (COS). . . . . . . . . . . . . . . . . . . . . . . . . . 32
Special class of service for a blocked extension . . . . . . . . . . . . . . . 34
COS changeover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Attendant console . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Carrier selection mode: LCR or ACS . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Warning tone for calls without LCR. . . . . . . . . . . . . . . . . . . . . . . . . . . . 37
Example for LCR settings on a local network . . . . . . . . . . . . . . . . . . . . 38
Connection of GSM/SIP boxes with LCR access . . . . . . . . . . . . . . . . . 39
Activating the time for LCR fallback. . . . . . . . . . . . . . . . . . . . . . . . . 39
Time for LCR fallback. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
ACS (Alternative carrier selection) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
5
Introduction
External line settings. . . . . . . . . . . . . . . . . . . . . . . . . .41

Groups of external lines. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Overflow for a group of external lines . . . . . . . . . . . . . . . . . . . . . . . . . . 42
Seizure priority by type of external line . . . . . . . . . . . . . . . . . . . . . . . . . 43
Analog trunk seizure protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Caller ID for analog lines . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
External line call direction . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Flash duration on analog line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45
Reseizure timeout for an external line. . . . . . . . . . . . . . . . . . . . . . . . . . 46
Maximum time between rings for an incoming call . . . . . . . . . . . . . . . 46
Coefficient for an analog trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 47
Type of answering signal. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 48
Dial tone detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 49
Operation as Satellite PABX . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
External line connection. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
Second external access code . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 50
False tone . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51
Internal access code for automatic seizure . . . . . . . . . . . . . . . . . . . . . . 51
External analog present . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 52
Waiting time for a second attendant to answer a call on an external analog
line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Programming an extension . . . . . . . . . . . . . . . . . . . .53

Pickup groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 53
Alert ring timeout for Pickup groups . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Call groups (CG). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 54
Call forwarding within a Call group (CG) . . . . . . . . . . . . . . . . . . . . . 55
UCD subscriber groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 56
Collect call barring for a UCD subscriber group . . . . . . . . . . . . . . . . 57
Message waiting for UCD queue . . . . . . . . . . . . . . . . . . . . . . . . . . 58
UCD queue size . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 58
Time for message waiting connection to a UCD queue . . . . . . . . . 59
UCD overflow call destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 59
Round-robin Distribution of Calls to agents . . . . . . . . . . . . . . . . . . . 60
Time for agent’s Notes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Ring Signal Timeout for agents . . . . . . . . . . . . . . . . . . . . . . . . . . . . 61
Agent status after signaling timeout.. . . . . . . . . . . . . . . . . . . . . . . . 62
Cascaded call forwarding. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 62
Cascaded call forwarding partner . . . . . . . . . . . . . . . . . . . . . . . . . . 63
Time in a UCD queue. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 64
Waiting message before signaling a UCD call . . . . . . . . . . . . . . . . . 64
Minimum time for UCD queue on hold message . . . . . . . . . . . . . . 65
Hunt groups (HG) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Search Mode for Hunt groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 66
Timeout within a Hunt group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 67
Call forwarding within a Hunt group (HG) . . . . . . . . . . . . . . . . . . . . 67
6
Introduction
Callback/urgent call activation for timeout . . . . . . . . . . . . . . . . . . . . . . . 68

Caller ID by name/number. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 68
Override. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Silent monitoring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
Caller ID for analog extension (CLIP) . . . . . . . . . . . . . . . . . . . . . . . . . . . 70
Hide group prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 71
Electronic lock password. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Timeout for call forward no answer. . . . . . . . . . . . . . . . . . . . . . . . . . . . 72
Conditional forwarding limited by extension . . . . . . . . . . . . . . . . . . . . . 73
External CFW. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 74
Call forwarding - Busy after call forwarding no answer: . . . . . . . . . . . . 74
Permission for conditional call forwarding . . . . . . . . . . . . . . . . . . . . . . . 75
Dialing mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Flash detection time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 76
Overflow extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 77
Hotline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 78
Warmline . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 79
Assigned group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
CD interface assignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 80
Extension coefficient . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 81
External Message Waiting Indicator (MWI) . . . . . . . . . . . . . . . . . . . . . . 82
Activating external message waiting indicator. . . . . . . . . . . . . . . . . 82
External MWI group. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Waiting Message Server Number . . . . . . . . . . . . . . . . . . . . . . . . . . 83
Collect call barring by extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 84
Type of equipment connected to the extension . . . . . . . . . . . . . . . . . . 85
Auto-answering mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 85
Pulses for call charges on an analog extension . . . . . . . . . . . . . . . . . . . 86
Timer for outgoing external calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Activate/Disable timer for outgoing external calls . . . . . . . . . . . . . . 87
Timeout for external calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 87
Activate/Disable timeout for external calls. . . . . . . . . . . . . . . . . . . . 88
Defining timeout for external calls . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Day to begin timeout . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 89
Answering timeout for a second attendant for calls received over an analog
trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 90
MSN and extension assignment for external outgoing calls . . . . . . . . . 90
Modem extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
External-to-external transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 91
Elapsed timeout for external-to-external connection . . . . . . . . . . . . . . . 92
Configuring a timeout for an external-to-external connection . . . . . . . . 92
Disconnect timeout after and external-to-external transfer . . . . . . . . . . 93
Code to disconnect timeout after
external-to-external transfer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 93
Transfer when extension is busy. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 94
Automatic Seizure of an external line . . . . . . . . . . . . . . . . . . . . . . . . . . 94
7
Introduction
DISA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
DISA permission . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
MSN DISA . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 96
DISA external line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 97
General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Music on Hold . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 98
Assigning extensions to MOH groups . . . . . . . . . . . . . . . . . . . . . . . 98
Music source for the MOH group . . . . . . . . . . . . . . . . . . . . . . . . . . 99
Music source extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 99
External music source - extension assignment . . . . . . . . . . . . . . . 100
Setting the time for an external room monitor . . . . . . . . . . . . . . . . . . 100
Interdigit pause time setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 101
Types of caller lists . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Deleting digits from the caller list . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Date/time - manual setting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 103
Automatic update of date/time . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Callback for external calls via ISDN . . . . . . . . . . . . . . . . . . . . . . . . . . . 104
Billing . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Call charge unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Multiplier for call charge factor . . . . . . . . . . . . . . . . . . . . . . . . . . . 105
Call charge factor for extensions . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Call charge value by extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . 106
Call cost limit for an extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
Date for updating the call cost limit for an extension . . . . . . . . . . 107
Updating the software. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Sw information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Local SW update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 108
Activating a software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Day for SW Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 109
Time for SW Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
External number for updating the software . . . . . . . . . . . . . . . . . . 110
Frequency for SW Update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 110
Uploading the SW update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Setting a System Password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Night service password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 112
Restoring Default Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
HiPath 1120 Alarms. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 113
Emergency numbers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 114
Lists of emergency numbers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
Module Detection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 115
8
Introduction
Remote administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Service call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116
Remote software update . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Remote operation mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 117
Activating remote administration . . . . . . . . . . . . . . . . . . . . . . . . . . 117
External number configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
remote administration password . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Remote MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 118
Without MSN verification. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Remote administration via dtmf. . . . . . . . . . . . . . . . . . . . . . . . . . . 120
Ending remote administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Type of MSN signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 121
Assigning a temporary MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
MSN identification mode. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 122
Remote administration password through an MSN . . . . . . . . . . . . . . 123
Delete disconnected consoles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 123
PABX Trace log . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 125
Entrance telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Internal entrance telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 126
Configuring an internal entrance telephone . . . . . . . . . . . . . . . . . . 126
Door lock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
DIDs for entrance telephones . . . . . . . . . . . . . . . . . . . . . . . . . . . . 127
Permission to open the door . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 128
External door extension. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 129
Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 130
Ticket account codes. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 134
Account code type. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Account code confirmation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 135
Data transmission rate. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 136
25-digit suppression in CDR records . . . . . . . . . . . . . . . . . . . . . . . . . . 136
Call detail report for incoming calls . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Call detail report filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 137
Call detail report through serial interface . . . . . . . . . . . . . . . . . . . . . . . 138
Fax/DID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 139
Answering menu . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 140
Recording a greeting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 141
Call answering mode Configuration. . . . . . . . . . . . . . . . . . . . . . . . . . . 143
Fax reception extension . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 144
Collect call barring for Fax/DID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 145
MSN Answering for Fax/DID . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Fax extension for MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 146
Releasing Fax/DID after a timeout. . . . . . . . . . . . . . . . . . . . . . . . . . . . 147
9
Introduction
Digital trunk settings . . . . . . . . . . . . . . . . . . . . . . . . .148

S0 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
S0 ports . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Operation Mode for S0 Line . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 150
Symmetric/Asymmetric Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
No ACK Setup for S0 line. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 151
Notify . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Automatic Keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 152
Assigning a digital line to an MSN . . . . . . . . . . . . . . . . . . . . . . . . . 153
MSN automatic internal distribution . . . . . . . . . . . . . . . . . . . . . . . 154
Call deflection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 154
ISDN Layer 1 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 155
ISDN Layer 2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
B Channel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 156
"No DIV.LEG info" for ISDN line . . . . . . . . . . . . . . . . . . . . . . . . . . . 157
TME1 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
E1 CAS access. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Access S2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
External line prefix . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
External number registration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Automatic MSN assignment via local carrier . . . . . . . . . . . . . . . . . . . . 161
Assignment of an MSN to attendants . . . . . . . . . . . . . . . . . . . . . . . . . 161
Busy signal . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Local area code filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Country area code filter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
ADSL expansion boards . . . . . . . . . . . . . . . . . . . . . .165

ADSL Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 166
SLIMC, SADSLIM, LIMC and ADSLIM modules . . . . . . . . . . . . . . . . . 166
Default configuration of the LAN interface . . . . . . . . . . . . . . . . . . . . . 167
EVM module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Duration of greeting messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 168
Mailbox language. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 169
Max. number of auto-configurable mailboxes . . . . . . . . . . . . . . . . . . . 170
Mailbox assignments. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Mailbox password . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 171
Enabling mailbox recording . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Type of greeting for a mailbox. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 172
Mailbox greeting configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Message source . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 173
Message mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Message for MSN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
System number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 174
Type of system number . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175
10
Introduction
Type of voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Voice mail group . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Mailbox assignment for auto-answering mode . . . . . . . . . . . . . . . . . . 176
Audio quality . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 176
Greeting for an analog trunk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Relay and sensor on the HiPath 1120 . . . . . . . . . . . 177

Sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Sensor function configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Sensor activation logic . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 179
Time between attempts for activating the sensor. . . . . . . . . . . . . 180
MSN Assignment for the Sensor. . . . . . . . . . . . . . . . . . . . . . . . . . 180
Number dialed by sensor activation. . . . . . . . . . . . . . . . . . . . . . . . 181
Number of attempts for activating the sensor. . . . . . . . . . . . . . . . 181
DTMF signals for the sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Sensor message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 183
Timer to deactivate the relay . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 184
External Ring for Activating the Relay . . . . . . . . . . . . . . . . . . . . . . 184
Interaction Center Smart . . . . . . . . . . . . . . . . . . . . . 184
TAC Smart - Telephony Advanced Control . . . . . . 185
HiPath 1100 Manager . . . . . . . . . . . . . . . . . . . . . . . . 186
HiPath 1100 ADSL Manager . . . . . . . . . . . . . . . . . . . 188
Siemens Admin Console . . . . . . . . . . . . . . . . . . . . . 188
Configuring the SpeedStream 4100 modem . . . . . 190
Administration of the TME1 module. . . . . . . . . . . . 190

E1 Trunk Manager . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 190
S2M Maintenance . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
Call Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191
11
Introduction
VMIe protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192
Index. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .194
Setup and Installation . . . . . . . . . . . . . . . . . . . . . . . .198

Safety Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 198
Required Tools . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
HiPath 1120 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 199
Optional modules. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 200
Setup and Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Opening the system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 204
Removing the Motherboard (MB) . . . . . . . . . . . . . . . . . . . . . . . . . 204
Lower modules Music, EB 200/204, LAN interface and S0 . . . . . 205
Master and Satellite Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . 206
Upper modules CTR-UP0/E, UP0/E, EVM and EB 200/204 . . . . . . . 207
Baby Board VDC module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 208
Connections to the Motherboard (MB) . . . . . . . . . . . . . . . . . . . . . 209
Connections to the ADSL expansion boards . . . . . . . . . . . . . . . . . 211
Connections to the UP0/E module . . . . . . . . . . . . . . . . . . . . . . . . . 212
Connections to the lower EB 200/204 Music modules . . . . . . . . . 213
Connections to the S0 module . . . . . . . . . . . . . . . . . . . . . . . . . . . 214
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 215
HiPath 1150 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Package Contents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 216
Setup and Installation. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 217
Power Supply. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 218
View of Module Slots . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 219
CTR-UP0/E Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
EVM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 220
Installing expansion and optional modules . . . . . . . . . . . . . . . . . . 221
Example of a configuration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 223
Installing the ADSL, TME1, UP0/E and S0 modules . . . . . . . . . . . . 224
ADSL expansion boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
S0 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 225
TME1 module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
UP0/E Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 226
EVM Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
CTR-UP0/E Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 227
Technical Data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Internal entrance telephone. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 228
Summary of programming codes . . . . . . . . . . . . . .230

12
Features and options

The HiPath 1100 family has a basic configuration, but the systems can be reconfigured to
increase their capacities and functions through optional expansion modules, adapting it to
your business needs. The list below shows different types of access, optional modules,
and expansion modules and a table showing the capacities for each system.
• External lines:
– S0 basic access (ISDN)
– E1 CAS primary access
– Primary Access (S2
– ADSL access
– Analog line
• Internal extensions:
– System telephones:
optiPoint-type (Up0/E interface):
optiPoint 500 economy; optiPoint 500 basic, optiPoint 500 standard, optiPoint 500
advance and optipoint 500 entry
KS-type (CD interface):
Profiset 3030, E 822 ST and E 821 ST
– Analog telephones (pulse or tone)
– Answering machine
– Fax-modem
– Entrance telephone/door opener
• Interfaces:
– optiPoint analogue adapter, optiPoint ISDN adapter, optiPoint phone adapter and op-
tiPoint acoustic adapter
– USB and V.24 adapter for system integration with applications such as CTI, HiPath
1100 Manager, billing, etc.
• Sensor and relay (Hipath1120 only)
• Expansion modules
– EB 202: 2 analog trunks and 2 analog extensions
– EB 204: 2 analog trunks and 4 analog extensions (Hipath1120 only)
– EB 200: 2 analog trunks
– EB 010: 10 analog extensions
– EB 012: 12 analog extensions
– UP0/e module:
Provides 2 , 4 or 8 UP0/E interfaces for connecting optiPoint-type system telephones
being. Maximum number of 8 optiPoint Masters and 8 optiPoint Slaves.
Note: The HiPath 1120 requires an additional power supply when using more than
four optiPoint 500 (Master or Slave) telephones. (See Chapter 3 (List of modules) in
the service manual - A31003-K1160-S100-*-**20))
– S0 module:
Provides access to ISDN networks through basic S0 digital access and allows for the
use of network resourcesÆ page 148.
13
– TME1 Module
Allows you to connect a digital line with E1 CAS or S2 accessÆ page 158.
– CD 16 Module (HiPath 1190):
This module is used for connecting up to 16 KS-type system telephones.
• Optional modules
– EVM Module:
Provides voice mailbox features Æ page 167.
– ADSL expansion boards: These provide a LAN Ethernet interface via their RJ45 con-
nectors that allow you to set up a LAN, as well as providing access to and from this
network. The module used may also be equipped with an ADSL (Asymmetric Digital
Subscriber Line) modem, on which it is possible to receive high-speed data and voice
(up to 8 Mbit/s) through a single pair on a standard telephone line (POTS).
In HiPath 1100 V6.0, there is an ADSL module equipped with ADSL modem func-
tions and a LAN interface together on the same slot Æ page 165.
In HiPath 1100 V7.0, there is a LIM module (ADSL expansion board) and the ADSL
modem can be mounted optionally on this slot.
- HiPath 1120: SLIMC module and SADSLIM module;
- HiPath 1150/1190: LIMC module and ADSLIM module;
– Music module (HiPath 1120):
Makes it possible to play music for calls on hold. The music input is provided by an
external music source, such as a radio connected to the system Æ page 98.
This module also features a relay and a sensor for supporting additional devices such
as entrance telephones, door openers, alarms, etc. Æ page 177.
– TFE entrance telephone Interface:
Makes it possible to connect an entrance telephone to an extension slot or as a pager
interfaceÆ page 126.
• Optional software:
– Interaction Center Smart:
It provides management resources for Call Centers including real time information
and preconfigured reports.
– TAC Smart - Telephony Advanced Control (optional software):
With the Telephony Advanced Control Smart you can identify callers on your comput-
er monitor, including for calls received over an analog extension. This software also
provides complete control of the telephone through a Windows interface (for making
calls, answering and transferring calls, call forwarding, and so on...).
– CallReprt is a billing system that allows you to record information about calls originat-
ed or received by your PABX system.
When a UP0/E module is connected to the HiPath 1190, the CD 16 module is

deactivated. On the HiPath 1120, the CD interfaces will be deactivated.
14
Modules and their capabilities

During system installation, please consider characteristics, recommendations and limita-
tions of the modules that will comprise the final set (See Service manual).
Basic configuration: HiPath 1120 HiPath 1150 HiPath 1190

Analog trunks 2
0
Analog extensions 8 10
KS system telephone interface1 4 8 8
Expansion modules2:
EB 010 0 4 14
EB 012 0 3 11
EB 202 0 4 16
EB 204 2 0
EB 206 0 4 16
EB 210 0 4 11
EB 200 2 4 16
EB 400 0 3 10
EB 800 0 1 5
S0 module 1 2
TME1 module 0 1 2
UP0/E (optiPoint) module: 1 1 or 2
CD 16 module (KS) 0 1
Optional modules:
ADSL expansion boards 1
(ADSL, SLIMC, SADSLIM, LIMC
and ADSLIM modules)
EVM Module 1
Music module 1 on board
TFE entrance telephone Interface 20
Total System Capacity:3:
Extension (analog + digital) 23 89 143
15
8 KS
+
4 KS 8 KS
16 optiPoint
or +
System Telephones (8 master +
8 optiPoint 16 optiPoint
(KS + optiPoint) 8 Slave)
(4 master + 4 slave) (8 master +
or
8 Slave)
24 KS (CD 16
Module)
Digital line with TME1 / S0 0/2 30/10 45/20
External analog lines 6 16 40
Digital line (TME1) + analog line/
0/8 32/16 45/44
digital line (S0) + analog line
[1] Each system telephone (KS) that is connected occupies one analog telephone slot.
[2] S0 and TME1 modules cannot be used simultaneously.
On the HiPath 1150 and HiPath 1190 ADSL and TME1 modules can be used simultaneously.
[3] When the maximum capacity for external lines is exceeded due to the installation of EB, S0 or TME1 modules,
the system deactivates analog trunks. Extension slots, however, continue to operate as usual.
Example 1: HiPath 1150
- Slot 0, MB 210,
- Slot 1, EB 210,
- Slot 3 TME1 - 30 digital lines
EB 210 external line will not work, but extensions will. Since the system allows for a maximum number of 32
lines we cannot have any additional analog line.
- slot 0 MB 210
- slot 3 TME1 = 30 digital lines
In this case, there are 32 external lines at most available on the system. This means there is no room for an
additional EB module with an analog trunk.
30 CAS/S2 digital lines + 2 MB analog trunks = 32 external lines.
If an EB 200 were installed in slot 1 or slot 2 the module would not be operable, since it would exceed the sys-
tem’s maximum capacity for external lines.
- slot 0 MB 210
- slot 3 TME1 = 10 digital lines
(WARNING: Disable digital line for the TME1 Module and program unused digital lines on the switch as unavail-
able (turn the switch off then on).
Overall, there are 12 external lines on the system. This means there are 4 additional external lines available be-
fore reaching the maximum capacity of 16 external lines fo this combination.
An additional EB 400 could be used in Slot 1 or Slot 2.
If an EB 800 were installed on the switch, the entire module would be inoperable since it would exceed the
system’s maximum capacity for external lines.
16
Programming mode
Step by step
Programming mode
You can change the default settings of the HiPath 1100
to fit your needs. An MF-type or system telephone can
be used for this purpose, or a PC with the HiPath 1100
Manager administration software installed
(Æ page 186).
The instructions that follow refer to the factory

default settings.
Numbering plan
The Numbering plan is configured based on the mod-
ules detected by the system.
• For the HiPath 1120:
1. Motherboard
2. S0 module
3. Analog modules/UP0/E Module
1. TME1 module;
2. Motherboard
3. S0 module
1. TME1 module;
3. S0 module
Description HiPath 1120 HiPath 1150 HiPath 1190

External line 801 to 808 801 to 832 801 to 845
Extension, including S0 11 to 30 11 to 60 101 to 240
610 to 645
Groups of external lines 0 , 890 to 899
Call groups (CG) 770 to 779
Hunt groups (HG) 780 to 789
UCD subscriber groups 790 to 799
Carrier 9
EVM - Default internal number 790
EVM - Message ports 7491 and 7492
EVM - Virtual Ports 744 to 747
17
Programming mode
Step by step
Description HiPath 1120 HiPath 1150 HiPath 1190

Fax/DID - Virtual message ports 740 to 743
USB/CAPI line 10 100
Substitution for * and # 75 and 76 (accordingly)
Flexible numbering
The pre-programmed parameters for the system num-
bering plan, and the features access codes as well may
have their numbers changed to fit their communication
platform using the management software HiPath 1100
Manager. For this procedure, please call the system
technical support.
Activating system programming

n Lift the handset at the programmer’s extension slot.
System programming can only be executed us-

ing the first slot on an analog extension of the
interface (default extension 11) equipped with an
analogextension (MF) or on a KS-type system
telephone or in the first slot of an optiPoint-type
system telephone. Programming cannot be
made on two extensions at the same time.
qmi Enter the code to activate system programming.

p Enter the system password (default is 31994 - Changing
system password Æ page 112).
w You will hear a tone indicating that you have now ac-
cessed the programming mode.
Audible Tones in the programming mode (Brazil)

• Correct entry: 1 beep/confirmation tone.
• Incorrect entry: 3 beeps. The program will then re-
vert back to the initial screen of the programming
mode.
• After completing the programming steps, the sys-
tem responds with a confirmation tone and finalizes
the setting configuration. The program will then re-
vert back to the initial screen of the programming
mode.
18
Programming mode
Step by step
Canceling a Setting’s Configuration
• You can cancel the configuration of a setting at any
time by pressing the "#" key. The program will then
revert back to the initial screen of the programming
mode.
Exiting a setting’s configuration

There are three different ways to finalize the configura-
tion of a setting. After configuring the setting, you will
be returned to the initial screen of the programming
mode.
• After parameters are entered, the equipment auto-
matically exits programming mode.
• After configuring a setting, press the # key.
• After configuring a setting, wait approximately 5
seconds.
If no code or setting is entered, the system will continue
to wait for an entry or will assume that a "null entry" oc-
curred. It will proceed to the next programming step,
depending on the code first entered.
Exiting programming mode

After completing the configuration of a setting, you will
be returned to the initial screen of the programming
mode. Follow these steps to exit the programming
mode:
19
Important settings
Step by step
Important settings
Some settings may be modified right from the begin-
ning. In most cases, however, we recommend using
the default settings. If you need to change any settings,
see the following chapters.
Language
Defines the language for displaying messages on the
system telephone display. This field is not automatically
updated since it is based on the country option select-
ed. When the Language field is changed the Country is
not automatically changed. It is possible, therefore, to
select a country with a different default language. Ex-
ample: Country: Brazil, Language: English.
Required: Programming mode must be activated (*95
31994).
ejh w Enter the programming code.
p w Select the language for displaying messages.
d= Custom
e= Portuguese
f= Spanish
g= English (default)
h= French
i= Italian
j= Turkish
w Initial status for programming mode.
Country/group of countries
To configure the settings correctly select the country
where the system will be used.
31994).
eji w Enter the programming code.
p w Enter the code for the country or group of countries as
shown on the table below (e.g., "03" for Portugal).
20
Important settings
Step by step
w The system restarts after the change is made.
Code Table for Countries and groups of Countries.
Code Group Countries Display

Language
01 Brazil Brazil Portuguese
(default) Bolivia Spanish
Paraguay1 Spanish
02 Argentina Argentina Spanish
03 Portugal Portugal Portuguese
04 Chile Chile Spanish
05 Venezuela Venezuela Spanish
06 Mexico Mexico Spanish
07 Vietnam Vietnam English
08 IM Spanish Columbia Spanish
Uruguay
Ecuador
Central
America English
Indonesia2
09 IM English Saudi Arabia English
Bahrain
Egypt
United Arab
Emirates
Ghana
Yemen
Iran
Jordan
Kuwait
Libya
Nigeria
Oman
Kenya
Zimbabwe
Syria
Sudan
Tanzania
Serbia/
Montenegro
21
Important settings
Step by step
Code Group Countries Display

Language
10 IM French Algeria French
Cameroon
Ivory Coast
Lebanon
Morocco
Senegal
Tunisia
11 China China English
12 Malaysia Malaysia English
13 Singapore Singapore English
14 Thailand Thailand English
15 Greece Greece English
16 India India English
17 Pakistan Pakistan English
18 Spain Spain Spanish
19 Russia Russia English
20 Ukraine Ukraine English
21 Peru Peru Spanish
22 China 2 China 2 English
23 Philippines Philippines English
24 Canada Canada English
25 South Africa South Africa English
26 Turkey Turkey English
27 Latvia Latvia English
28 Lithuania Lithuania English
29 Italy Italy English
30 Australia Australia English
31 United King- United King- English
dom dom
33 France France French
34 Korea Korea English
22
Important settings
Step by step
[1] For Bolivia and Paraguay, set "01=Brazil" for country/country group
then "02=Spanish" for language.
[2] For Indonesia set "08=Intern. Spanish" for country/group of coun-
tries. then "03=English" for language.
Dialing mode on an analog trunk

This features specifies the dialing mode to be used over
an analog trunk (DP or MF).
31994).
eem w Enter the programming code.
p w Enter a number for an analog trunk (e.g., 801).
e ... f w Enter the appropriate code:
e = Analog line: Pulse (DP)
f = Analog line: Multifrequency tone dialing (MF)
(default
for all analog lines)
p w Enter the next external line number.
or
r w Press this key.
Initial status for programming mode.
Default access to a group of external

lines
This feature configures dialing "0" for each extension as
the dialing method for a group of external lines. The de-
fault external line access code is "0."
31994).
ddf w Enter the programming code.
p w Enter the extension number (e.g. 11/101).
p w Enter the number for the group of external lines (e.g., 0,
890, etc).
p w Enter the next extension number.
or
23
Important settings
Step by step
r w Press this key.
Example:
801 and 802 external lines are programmed as
part of the 890 group of lines.
When using code 002, Extension 11/101 is as-
signed to group 890. This means that when the
"0" access code is entered at this extension a
search for a free line is performed in group 890.
For code 002, when extension 11/101 is assigned
to group 0 and the external access code "0" is di-
aled, the search for an available line is done on
group "0."
If no available line is found and the group is pro-
grammed with code 099 "Overflow for a group of
external lines" on page 42, it will search for a line
in a different specified group.
Analog line attendants

If you want calls received over analog trunks to ring at
specified extensions at certain times of the day, all you
need to do is configure them as analog line attendants.
Any extension can also be configured as a second atten-
dant. In this case an extension only receives a call when
the external line answering extension does not answer
the call within a specified time (Æ page 53). When this
occurs, extensions configured as second attendants for
external lines receive the call along with the first atten-
dants.
31994).
ehf w Enter the programming code.
e ... h Select the period of the day for answering calls:
e= Day
f= Night
g= Day service, second attendant
h= Night service, second attendant
24
Important settings
Step by step
p w ... p w Enter the extension numbers (e.g., 11/101) or call
groups that should signal when receiving calls from the
specified external line (up to 10 extensions or 1 group).
r w Press this key.
To assign an extension as an attendant for different
lines, repeat the programming steps.
If an extension is connected to a door opener de-

vice, the device cannot be configured as an at-
tendant.
Within a subscriber group an incoming call rings
at the first extension available, according to the
call distribution plan configured for the UCD sub-
scriber group.
When no first DID is configured, the call will be
forwarded to the Overflow extension. In the
event that an Overflow extension is not config-
ured, the call will end. In such cases no exten-
sion is signaled and the call cannot be captured.
Meanwhile, the system will continue to wait for
an available external line.
Deleting attendants for an external line

31994).
ehf w Enter the programming code.
e ... h Select the period of the day for answering calls:
e= Day
f= Night
g= Day service, second attendant
h= Night service, second attendant
q w The selected line attendant will be deleted.
r w Press this key.
25
Important settings
Step by step
Phonebook/Speed Dial
You can store up to 250 telephone numbers of up to 15
digits each in the System Speed Dial. You can assign a
name of up to 15 characters to each number. This al-
lows you to do alphanumeric searches in the speed di-
aling phonebook (see Alphanumeric Search in the User
Manual).
To insert an interdigit pause you must enter the "P" char-
acter using the HiPath 1100 Manager or pressing the
Redial key using a system telephone (See Æ page 101).
Numbers stored in the Speed dial phonebook can be re-
trieved by entering their assigned speed-dial number.
This can be done from any extension that becomes free
by dialing code 072 (see Æ page 31). By default there
are no speed-dial numbers stored in the phonebook.
31994).
eef w Enter the programming code.
ddd . fhm w Enter the appropriate speed-dial number (abbreviated
number).
p Enter the internal number, Code "0" for an external line

or the external line number (e.g., 801). Then enter the
external number (up to 20 digits).
When the system is operating as a Satellite PABX, first
select a number for an external line (e.g., 801) or for a
group of external lines (e.g., 890) connected to the
PABX. Next, select the PABX internal access code or
the PABX’s Numbering plan sequence required for mak-
ing an external call. Finally, enter the external number
(up to 20 digits).
Wait 5 seconds w Wait for a confirmation tone.
For the HiPath 1120:

Entry 249 of the speed-dial phonebook is shared
by the relay and sensor functions and it may be
assigned a name of up to 15 characters.
A name can be assigned to the number using the
HiPath 1100 Manager.
26
Important settings
Step by step
Class of service (COS)

You can assign one of eight classes of service (COS) to
each telephone
Æ page 32). It is possible, therefore, to block outgoing
calls to certain external numbers or to allow calls to
some of those numbers only. All classes of service al-
low external calls to be answered and internal calls to
be made.
Classes of service
• No trunk access (no permission:
External calls only can be established using the sys-
tem speed dial (once allowed by code 072), class 0.
• Outward-restricted trunk access:
You can only make external calls using the system
speed dialing phonebook or one of the permission
lists 1, 2 or 3 (Æ page 28).
• Restricted trunk access (with denied list:
You can make external calls but not to numbers on
denied lists 1, 2 or 3 (Æ page 27).
• Unrestricted trunk access (total permission):
You can make all Class 7 external calls.
Denied list
There are three lists of denied numbers that can be con-
figured with different telephone numbers and individual
extension prefix combinations.
• Denied list 1 (COS 1) with 10 entries
Telephones configured for restricted trunk access (with
denied list) cannot dial numbers that start with those
combinations. If you try to dial one of these numbers,
the extension will answer with a busy signal.
Even though restrictions are set by the lists, the num-
bers entered in the speed dialing directory can be ac-
cessed by dialing the assigned speed-dial numbers.
The denied list may contain some combinations already
recorded, depending on the country (Æ page 29).
These can be deleted if needed.
31994).
efg w Enter the programming code.
27
Important settings
Step by step
e or f or g w Enter the denied list number you want to delete.
de ... gi w Enter the list entry of the number to be denied access.
p Enter the number that will be denied access (up to 16

digits).
Warning: Enter the number without the external access
code.
To change a locked number, simply enter its list
entry number and the new number.
Deleting numbers from the denied list

31994).
efg w Enter the programming code.
e or f or g w Enter the Denied List number you want to delete.
de ... gi w Enter the list entry number of the number to be delet-
ed.
Wait 5 seconds If no new number is entered after 5 seconds, the con-
tent of that entry is removed.
Permission list
There are three permission lists that can be configured
with different telephone numbers and individual exten-
sion prefix combinations (enter the number without the
external access code).
• Permission list 1 (COS 4) with 10 entries
In addition to speed-dial numbers, the telephones con-
figured for outward-restricted trunk access (with per-
mission list) can only dial numbers that start with these
combinations. When any other number is dialed, the
phone answers with a busy signal.
The permission list already contains some combina-
tions. These can be deleted if so desired.
28
Important settings
Step by step
31994).
efh w Enter the programming code.
h or i or j w Enter the number for the permission list.
de ... fi w Enter the phonebook entry number for the number to
be allowed access.
p Enter the number that will be allowed access (up to 16

digits).
Warning: Enter the number without the external access
code.
To change an allowed number, just enter its list

entry number and the new number.
Deleting numbers from a permission list

31994).
efh w Enter the programming code.
h or i or j w Enter the number for the permission list.
of ... fi w Enter the list entry number of the number to be delet-
ed.
Wait 5 seconds If no new number is entered after 5 seconds, the con-
tent of that entry is removed.
Default permission and denied lists

For both permission lists and denied lists there are
some pre-programmed numbers that can be changed,
if necessary.
.
Country Permission Denied

list list
Brazil 190 193 0900
0800 0810 900
Argentina
29
Important settings
Step by step

list list
Portugal 112 64
Chile 800
Venezuela
Mexico
Vietnam
IM Spanish 190
IM English
French (IM)
China
Malaysia
Singapore 999 1800 #571#
995 1608
Thailand 01 11 001
2 12 100
3 13 101
4 14
5 15
6 16
7 17
8 18
9 19
Greece 100 199 090
166 0800
India
Pakistan
Spain 091 1003 903
112 900 905
906
Russia 01 05
02 07
03 09
04 00
Ukraine
Peru
30
Important settings
Step by step

list list
Philippines
Canada
South Afri-
ca
Turkey 0900
Latvia 01 02 0900
03 04
112
Lithuania 01 02 0900
03 112
Italy 112 113 0900
115 118
Australia 000 0900
France 3010 3
3040 08
3611 00
0800 026
0810 0269
0820 0508
0825 0590
083605 0594
0596
Korea 00
01
02
03
04
05
06
07
08
Permission for using speed dial numbers

without COS analysis
Allows users with a class without permission to make
external calls using the speed dialing phonebook.
31994).
31
Important settings
Step by step
dkf w Enter the programming code.
q or r w To activate/deactivate the permission:
q = Activated
r = Deactivated (default)
Assigning a class of service (COS)

31994).
eee w Enter the programming code.
p w Enter the number for the group of external lines (e.g., 0,
890...899).
p w Enter a class of service for day mode and another for
night mode:
• 1st digit defines the input for day service class
• 2nd digit defines the input for night service class
Classes of service:
d = Restricted
e = Outward-restricted trunk access with Denied
List 1
(10 slots)
f= Outward-restricted trunk access with Denied
List 2
(25 slots)
g= Outward-restricted trunk access with Denied
List 3
(35 slots)
h= Outward-restricted trunk access with permis-
sion list 1
(10 slots)
i= Outward-restricted trunk access with permis-
sion list 2
(25 slots)
j= Outward-restricted trunk access with permis-
sion list 3
(25 slots)
k= Unrestricted Trunk Access (default for all lines)
32
Important settings
Step by step
p w . p w Enter the extensions (e.g., 11/101) to which the COS se-
lected will be assigned.
r w Press this key.
To assign a COS to additional lines, repeat the program-
ming steps described above. The default for all exten-
sions is "77."
33
Important settings
Step by step
Special class of service for a blocked exten-

sion
This allows you to switch a blocked extension (with an
electronic lock) to any class of service.
31994).
dmj w Enter the programming code.
p w Enter the class of service for the extension with the ac-
tivated lock:
d = No trunk access (default setting for all exten-
sions)
e = Outward-restricted trunk access with Denied
List 1
(10 slots)
f = Outward-restricted trunk access with Denied
List 2
(25 slots)
g = Outward-restricted trunk access with Denied
List 3
(35 slots)
h = Outward-restricted trunk access with permis-
sion list 1
(10 slots)
i = Outward-restricted trunk access with permis-
sion list 2
(25 slots)
j = Outward-restricted trunk access with Permis-
sion list 3
(25 slots)
k = Unrestricted trunk access (default for all lines)
r w Press this key.
To assign a COS to additional lines, repeat the program-
ming steps described above.
34
Important settings
Step by step
The system administrator is responsible for

maintaining the balance of the Classes of Ser-
vice used by an extension that is blocked or free.
This prevents an extension with a restricted ser-
vice from having free access when the lock is not
activated and then keep an unrestricted category
when the lock is activated.
35
Important settings
Step by step
COS changeover
You can allow or deny a temporary COS changeover
from an extension to a different extension.
31994).
ekl w Enter the programming code.
p w Enter the extension number (e.g., 11/101).
q or r w To allow/deny COS changeover:
q = Allowed
r = Denied (default)
p w Enter the next extension number
or
r w Press this key.
Attendant console
The attendant console centralizes the flow of calls at up
to two answering stations equipped with system tele-
phones with a display. In the default configuration no at-
tendant console is configured.
31994).
eid w Enter the programming code.
p w Enter an extension number for the attendant console
(e.g., 12/102).
p w Enter the next extension number, if you wish.
or
r w Press this key.
Deleting an attendant console

31994).
eid w Enter the programming code.
q w Delete all attendant consoles.
36
Important settings
Step by step
r w Press this key.
The attendant console does not receive "Direct

message to the speakerphone" and it must not
belong to any associated group.
Only the first attendant Console will be called for
digit 9. The second should be for the extension
number.
Carrier selection mode: LCR or ACS

This allows the user to change carrier selection and use
the best possible option to originate external calls.
31994).
ffi w Enter the programming code.
q or r w ACS/LCR:
q = ACS
r = LCR (default)
When the system is configured with a carrier di-

aling selection mode and is reconfigured to work
with a different selection mode (for example,
ACS >>LCR), all the previous settings are lost.
Warning tone for calls without LCR

When the system is configured to use LCR, the HiPath
1100 can alert the user when an external call is being
placed to a destination using a non-default carrier with
rates that may be higher for that time of day. This may
be due to the unavailability of an external line for LCR
(Least Cost Routing).
When using a standard telephone, a warning tone indi-
cates to the user that a different carrier is completing
the call at this time. When using a system telephone,
the carrier’s name will show on the display.
31994).
37
Important settings
Step by step
dmf w Enter the programming code.
q or r w Activate/Disable Tone:
q = Activated
This feature only works on ISDN lines.
Example for LCR settings on a local

network
This example shows the sequence for creating and dis-
tributing destinations:
"National" option
1. Create a name for the new tab, for example, Nation-

al.
2. Add the carrier(s) to the existing list for long national
calls.
3. For destination, enter all area codes or partial area
codes to cover all numbers within the country.
4. Finally, enter the time intervals in the time interval
table. With time intervals left empty, the line of the
default carrier will be occupied immediately.
5. Select the line group on which calls will be made
and the overflow line group to be used when the
line group is busy.
At present, you can specify up to 100 destina-

tions and 15 carriers
Settings must be configured using the HiPath

1100 Manager.
38
Important settings
Step by step
Connection of GSM/SIP boxes with

LCR access
GSM boxes work as if the call were sent from a GSM
cell phone and the SIP boxes work as if the call were
made using a PC. Thus the call can be sent by the
cheapest route according to the analysis of the destina-
tion of the call using the rule configured in the LCR.
It is possible to connect GSM/SIP boxes to the HiPath
1100 using the S0 module where the ISDN lines must
be set in a line group according to the carrier type: GSM
or SIP.
To install these peripherals, consult the manual

of the respective products and the support tech-
nician.
Activating the time for LCR fallback

This timer should be activated for routes subject to de-
lays or problems making call connections (for example,
SIP boxes). When the preset time has elapsed, the call
is routed to the Default Carrier defined in that rule of the
LCR (See Manager - A31003-K1160-M810-*, LCR).
31994).
fid w Enter the programming code.
d or lmda lmm Enter the number for the group of external lines (e.g: 0,
890)
q or r w Activating/Disabling the timer:
q = Activated
39
Important settings
Step by step
Time for LCR fallback

This configures the routing time to the default carrier
defined in that rule of the LCR (See Manager - A31003-
K1160-M810-*, LCR).
31994).
fiew Enter the programming code.
di ... gd Enter the time for the exchange (from 05 to 30 sec-
onds). Default is 05 seconds.
ACS (Alternative carrier selection)

If the system is programmed with the ACS (Alternative
carrier selection) option, you may define in the system
which route/destination the call should follow, indepen-
dently of the one selected by the user. This feature is
useful for choosing the route/destination with the
best rate when he call is actually made or for setting a
single route, once the conversion rules are duly pro-
grammed.
The first digits of the number dialed by the user are an-
alyzed by the system. If they match the conversion rule,
they will be replaced by the default number as set forth
by that rule. The route/destination to be used can also
be predetermined. There is no field available to specify
a carrier. The carrier code must be included in the con-
version rule.
Different conversion rules can be applied to the same
number, depending on the time of day and day of the
week. It is possible to define a maximum of 100 conver-
sion rules.
When a rule uses the overflow option, it may or

may not change the dialing rule.
Example: Number dialed: 262 XXXX

Conversion Rules:
40
External line settings
Step by step
Index Number Alterna- Group of Group of

Select- tive external external
ed number alterna- overflow
tive lines lines
01 267 342 0 890
02 262 341 890 891
The user can use any line or group of external lines to

dial the number 262XXXX, but the system will dial the
number 341XXXX using the 890 group of external lines.
If the lines of this group are busy, the overflow option
will use the 891 group of external lines. It is possible to
insert pauses into the conversion rules (Consult the Hi-
Path 1100 Manager help file).
You must program the conversion rules using the

HiPath 1100 Manager.
ACS does not affect emergency numbers when

the user dials directly.
Groups of external lines

Programming allows access to an external line or group
of external lines through a code other than "0."
31994).
eij w Enter the programming code.
d or lmd to lmm Enter the group code number (default is 0).
p w Enter a number for an external line (e.g., 801).
r w Press this key.
41
Step by step
Overflow for a group of external lines

This feature makes a second group of external lines
available in the event the lines in the first group are
busy. The availability of the second group of external
lines depends on the extension’s class of service.
31994).
dmm w Enter the programming code.
d or lmd to lmm Enter the number for the group of external lines (e.g.
p w Select an option:
e = A specified group of external lines (the first
group is the default setting):
Enter a number to specify the overflow group to
be used:
d or lmd to lmm
f = All external line groups
g = None
r w Press this key.
Example:
801 and 802 external lines are programmed as
part of the 890 group of lines 890.
When using code 002, Extension 11/101 is as-
signed to group 890. This means that when the
"0" access code is entered at this extension a
search for a free line is performed in group 890.
If no available line is found in group 890 and this
option is configured, the system will search for a
line in the overflow group.
Internet access (*493) does not work for the

overflow group.
Only one level of overflow functions.
42
Step by step
Seizure priority by type of external line

External lines can be accessed using Code 0 or the
code for the group of lines (e.g: 890). If the switch has
analog and digital lines, you can configure the type of
line that will be given priority.
31994).
emh w Enter the programming code.
e ... g Select the type of line:
e= Independent seizure of the type of line (default).
In this case the seizure is sequential and cyclic.
f = External digital lines are activated as first option.
g = Analog trunks are activated as first option.
Analog trunk seizure protocol

This feature specifies the protocol to be used by the
system for seizing an analog trunk, based on the local
carrier’s information.
31994).
dek w Enter the programming code.
e ... f Select the type of protocol:
e = LOOP seizure (default for other countries)
f = GROUND seizure (default for Canada)
r w Press this key.
When using the GROUND option for Canada, the

"Type of answering signal" feature for these ex-
ternal lines must be deactivated.
Caller ID for analog lines
43
Step by step
HiPath 1100 systems are capable of receiving Caller ID
information through FSK and DTMF protocols over ana-
log lines. This service must be activated by the local car-
rier.
The default setting depends on the country.
31994).
ddi w Enter the programming code.
w Enter a number for an analog trunk (e.g., 801).
d . g Select the type of protocol:
d = deactivated
e = DTMF1
f = DTMF2 (off hook)
g= FSK
or
r w Press this key.
When a Country setting is specified ("Country/
group of countries" on page 20), the appropriate
protocol is automatically selected.
Country Protocol Code

Brazil, China, India, Peru, IM-Spain DTMF1 1
and IM-English
Russia DTMF2 2
(off hook)
Other countries FSK 3
44
Step by step
External line call direction

When a user tries to access a line, lines that have been
previously programmed as outgoing are given priority. If
an incoming call is received over that line, however, it
will come through as usual.
To avoid this situation, the method for accessing exter-
nal lines can be defined at the time of making or receiv-
ing a call. This facility is usually contracted with the local
carrier to ensure optimal usage of all lines available.
31994).
eii w Enter the programming code.
p w Enter a number for an external line (e.g., 801).
e . g w Enter the number for the type of access to an external
line:
e = bidirectional (default)
f = incoming unidirectional
g = outgoing unidirectional
or
r w Press this key.
Flash duration on analog line

The duration of the Flash signal that is sent by the sys-
tem to each analog trunk can be configured individually.
Flash signal duration depends on the specific setting for
each country.
If the country configuration (Æ page 20) or the type of
analog trunk (Æ page 23) is changed, the Flash duration
will automatically reset to the default value.
31994).
eel w Enter the programming code.
di . mm w Enter the length of time (05 to 99) for the Flash signal,
where 05 = 50 ms... 99 = 990 ms.
45
Step by step
p w Enter the next number for the analog trunk.
or
r w Press this key.
When the line is programmed directly, the de-

fault duration of the flash of the line is 240ms
and when the line is programmed with another
PABX system, the default duration of the flash is
100ms.
Reseizure timeout for an external line

There is a timeout for reseizing an external line. Once an
outgoing call has ended the line will remain blocked dur-
ing the specified timeout.
31994).
efm w Enter the programming code.
di ... mm w Enter the length of time (05 to 99) for the Flash signal,
where 05 = 500 ms (default) to 99 = 9900 ms.
Valid only for analog trunks.
Maximum time between rings for an

incoming call
This consists of the time interval between two call puls-
es from the local carrier (approximately 6 seconds). At
the end of this time interval, the system disconnects
from the external line and gets ready to receive other
calls.
In some countries the pause between pulses is longer
than 6 seconds. Here you can specify the setting as you
prefer.
31994).
46
Step by step
eek w Enter the programming code.
p w Enter a length of time (05 to 20 seconds).
Default:
• 13 seconds for Argentina,
• 04 seconds for Korea and
• 06 seconds for all other countries.
Coefficient for an analog trunk

If the appropriate impedance value or type of external
line is available, the quality of transmission and recep-
tion of information between the local carrier and the
PABX can be improved.
31994).
ehk w Enter the programming code.
e . h w Enter the appropriate number for the type of external
line:
For example, in the case of Brazil it would be:
e = standard 900 line Ω (default)
f = 600 line Ω
g = short line
h = long line
or
r w Press this key.
47
Step by step
Type of answering signal

When a carrier provides this facility, the ticketing pro-
cess occurs in real time. That is, when the called party
answers/hangs up, the public exchange sends a signal
to the system to initiate/end call detail report.
31994).
eil w Enter the programming code.
d . f w Enter the appropriate number for signaling type:
d = None (default)
e = Polarity reversal
f = DTMF tone
p w Enter the next number for the analog trunk.
or
r w Press this key.
When DTMF is selected, you must program a

tone (A, B, C or D) using Manager. If a tone is not
programmed using the Manager, the switch de-
faults to tone A.
When using the GROUND option for Canada,

this feature must be deactivated for external
lines.
If this feature is activated, outgoing external calls

cannot involve consultation or transfer before the
destination user picks up.
48
Step by step
Dial tone detection

If Dial tone detection is activated on an analog line, the
number dialed will be stored and will only be sent to the
external line after the extension detects a dial tone from
the local carrier. If there is no dial tone on the line (line
not installed) the system automatically blocks this line.
With MF telephones, the number dialed will be trans-
mitted to the external line approximately 4 to 5 seconds
after the last digit was dialed (1A dialing).
31994).
ejd w Enter the programming code.
q or r w Activate/Disable dial tone detection for an analog trunk:
q = Activate (default)
r = Disable
p w Enter the number for the next external line available.
or
r w Press this key.
49
Step by step
Operation as Satellite PABX
When a group of external lines is configured as a

Satellite PBX, a false dial tone is not generated.
However, if LCR (code 225) or Emergency num-
bers (code 040) are programmed, the false dial-
ing tone will be generated.
External line connection.

This feature determines if an analog trunk connected to
one of the HiPath 1100 systems is also connected to a
local carrier or another PABX.
31994).
egg w Enter the programming code.
p w . p w Enter the number for the group of external lines (e.g., 0,
890).
e or f w Enter the code for the type of connection:
e = Conneection to Local carrier (default)
f = Connection to another PABX system
r w Press this key.
When the line is programmed as connected to a

Local Carrier, the default flash time for this line is
240 ms and when configured as a Sub-PABX, the
default time is 100 ms.
Second external access code

This setting specifies the code used by the main PABX
for accessing external lines. This code is used to check
if there is a dial tone at an external line and to generate
a pause while dialing, redialing or using the speed dial-
ing feature.
The default setting for the second code is "0".
31994).
egh w Enter the programming code.
50
Step by step
d . m or dd . mm Enter the external access code for the main PABX (one
or two digits) and wait for a confirmation tone:
d. m = second external access code, one
digit
dd .mm = second external code, two digits
If no value is entered, a confirmation tone will

not be checked after the line is occupied.
False tone
This sends an external line dial tone even when there is
no external line available. This feature only works for MF
extensions.
31994).
djg w Enter the programming code.
q or r w Activate/Disable a false tone:
r = Deactivated for Argentina, Korea and India
q = Activated for all other countries (default)
If LCR (configured via the HiPath 1100 Manager)

or Emergency numbers is activated, the user will
hear a false tone.
Internal access code for automatic

seizure
This features specifies the code to be used for making
internal calls when an extension is configured for auto-
matic seizure of an external line.
Access codes are configured according to the country.
If no access code is specified, the feature will not work.
51
Step by step
31994).
ffj w Enter the programming code.
p w Enter an access code consisting of a maximum of 5 dig-
its.

Default access code table by country
Country Code
Spain 99
Latvia
Lithuania
Australia
Greece
Italy 69
Portugal 6
Other None
External analog present

System slots that are not connected to an external line
should be configured as "unavailable".
31994).
dkm w Enter the programming code.
p w Enter a number for an external analog or digital line
(e.g., 801).
q or r w Present/Absence of an external line
q = Presence (default)
r = Absence
r w Press this key.
52
Programming an extension
Step by step
In the case of an ISDN trunk, if the setting is con-

figured as absent, two interfaces will be deacti-
vated.
For digital lines (E1 CAS/S2) you must also pro-
gram a TME1 module using the E1 Trunk Manag-
er (E1 CAS) and S2M Maintenance (S2) applica-
tions.
Waiting time for a second attendant to

answer a call on an external analog
line
This consists of a time period (in seconds) during which
an incoming call rings at the first attendant of an exter-
nal line. If the call is not answered within the specified
amount of time, it will be directed to the second atten-
dant (Æ page 24).
The default configuration is set to 30 seconds.
31994).
qlg w Enter the programming code.
de . fd Enter the activation timeout (01 to 20 in 5 second cy-
cles) where 00 = 0 seconds... 06 = 30 seconds (de-
fault), etc.
Pickup groups
Extensions can be grouped into a maximum of 16 Pick-
up groups. This allows an extension to answer calls that
ring at other extensions belonging to the same Pickup
group.
31994).
53
Step by step
ehg w Enter the programming code.
de . ej w Enter the number of the Pickup group (01 to 16).
p w . p w Configure extensions for a Pickup group (e.g., 11/101).
r w Press this key.
You can also add extensions to an existing Pickup

group.
Deleting Extensions from a Pickup group

31994).
ehg w Enter the programming code.
de . ej w Enter the number of the Pickup group (01 to 16).
q w Delete the extensions in the call Pickup group.
r w Press this key.
Alert ring timeout for Pickup groups

If a call is not answered within a specified period of
time, a short alert ring is sent to the Pickup group (see
also Pickup groups).
31994).
dgi w Enter the programming code.
dd . im w Enter the length of time for the Alert Ring Signal (00 to
59 seconds).
or
q w Disable the alert ring signal (default).
Call groups (CG)

Extensions can be grouped in Call groups (CG) that are
accessed by dialing a specific number ranging from 770
to 779. When the number is dialed all telephones in the
group ring until one of them is answered.
54
Step by step
In the default configuration the first 10 extensions in Hi-
Path 1100 systems belong to Call group 770.
31994).
eeg w Enter the programming code.
p w Enter the Call group number (770 to 779).
p w . p w Enter the extension numbers (up to 10 extensions -
e.g., 11/101) to be included in the subscriber group.
r w Press this key.
Deleting extensions from a Call group (CG)

31994).
eeg w Enter the programming code.
p w Enter the Call group number (770 to 779).
q w All extensions belonging to the Call group selected are
deleted.
r w Press this key.
An extension can be configured for more than

one Call group (CG).
Call forwarding within a Call group (CG)

This feature works only on digital lines. It provides call
forwarding for extensions belonging to Call groups.
When a call is routed to a Call group, it rings at all exten-
sions at the same time. The extension configured for
call forwarding will ring at its destination. If the call is an-
swered, the other extensions in the group stop ringing.
Otherwise, the call rings again until one of them an-
swers it.
31994).
fff w Enter the programming code.
q or r w Activate/Disable call forwarding:
q = Activated
55
Step by step
w Press this key.

External call forwarding to a group member

should not be used if ""Call deflection" on
page 154" (Code 228) for that member is activat-
ed. This does not work for analog lines.
In this case, the system does not receive any in-
formation about the forwarded call having been
answered or not. Since the system does not
have this information it continues to signal all
other group members.
UCD subscriber groups

A UCD (Uniform Call Distribution) group is a group of ex-
tensions assigned to answer calls destined for a specif-
ic number that identifies the group. These internal or ex-
ternal calls begin to be distributed in a uniform way
between the members of the group or agents, and con-
sider the extension that is free the longest. Calls made
to a particular extension do not affect the distribution
pattern. The calls that are not answered are not rerout-
ed within the group.
Users can add or delete their own extensions in the
UCD group (see UCD group Login and Logout in the
User Manual).
You can also view the UCD group call statistics using
the Call Center software Interaction Center Smart.
Extensions can be grouped in a maximum of 10 UCD
groups (790 to 799). In the default configuration no ex-
tensions are assigned to subscriber groups.
31994).
dfg w Enter the programming code.
p w Enter the UCD subscriber group number (790 to 799).
p w . p w Enter the extension numbers (e.g., 11/101) to be includ-
ed in the UCD subscriber group.
r w Press this key.
56
Step by step
Deleting Extensions from a UCD subscriber group
31994).
dfg w Enter the programming code.
q w Deletes all extensions in the UCD subscriber group.
r w Press this key.
Collect call barring for a UCD subscriber

group
When this blocking is activated, the system automati-
cally rejects all incoming collect calls to a UCD group
over a digital line. Calls received over an analog line are
rejected only at the moment they are answered. The
system bypasses collect call barring for members and
non-members of the group. This means that collect call
barring is only acknowledged.
31994).
ddk w Enter the programming code.
p w Enter the UCD group number (e.g., 790).
q or r w Activate/Disable collect call barring.
q = Activate
r = Disable (default)
p w Enter the next UCD group number.
or
r w Press this key.
If a call has been answered at least once by the

system, collect call barring cancels the blocking.
If an incoming call over a digital line is forwarded
because there was no answered (*14), and col-
lect call barring is activated, the call will ring at
the first attendant for the external line.
57
Step by step
Message waiting for UCD queue

This feature enables assigning a message or Music On
Hold for a UCD group extension when all extensions in
the group are busy.
31994).
dfh w Enter the programming code.
p w Enter the UCD group number (e.g., 790).
p w Enter the number for the extension connected to the
answering machine/messaging equipment (e.g., 15/
105).
or
q w Activates to send music from an external music source
to the UCD queue (default).
r w Press this key.
UCD queue size

When all UCD group agents are busy or unavailable,
calls to a UCD group are placed on a waiting queue.
Calls are distributed among group members according
to priority and waiting time on the queue.
Messages or music can be played for callers that are
waiting.
This setting specifies the size of the UCD queue for
each UCD group. The default setting for UCD groups is
99 queue positions.
31994).
dfi w Enter the programming code.
p w Enter the UCD subscriber group number (e.g., 790).
dd . mm w Set the size of the UCD queue for a specific UCD group
(00 to 99 positions).
p w Enter the next UCD subscriber group number.
or
r w Press this key.
58
Step by step
Time for message waiting connection to a

UCD queue
This allows you to specify a timeout for routing calls to
a waiting queue in the event that agents are busy or un-
available.
Different timeouts can be set for each UCD group. The
default setting is for playing a message immediately or
as soon as a call is placed in a queue.
31994).
dfj w Enter the programming code.
dd . mm w Enter a timeout for enabling message playing (00 to 99
in 5-second cycles) where 00 = 0 seconds (default)... 06
= 30 seconds, etc.
or
r w Press this key.
UCD overflow call destination

This setting specifies a call destination for each UCD
group when:
• All agents are logged out
• A UCD queue reaches the maximum number of
calls waiting
• The queue’s overflow timeout expires.
In the default configuration the destinations for UCD
groups overflow are not specified.
31994).
dfk w Enter the programming code.
p w Enter the overflow call destination. This can be a differ-
ent UCD subscriber group or an extension.
or
59
Step by step
r w Press this key.
Deleting an overflow call destination

dfk w Enter the programming code.
q w Deletes the overflow call destination.
or
r w Press this key.
Round-robin Distribution of Calls to agents

This setting allows you to configure a round-robin type
distribution of calls so each call rings automatically at
the station of the next available agent. If no agents are
logged in, calls are forwarded to an overflow call desti-
nation.
31994).
dfl w Enter the programming code.
q or r w Activate/Disable round-robin distribution of calls to
agents:
q = Activated (default)
r = Deactivated
or
r w Press this key.
60
Step by step
Time for agent’s Notes

Upon ending a UCD call an agent may need to make
some notes.
This features allows you to set a period of time for the
agent to leave the group and make notes about the call
undisturbed.
The default setting is for the agent to become available
immediately at the end of a call.
31994).
dfm w Enter the programming code.
dd . mm w Specify the time for the agent to take notes (00 to 99 in
5-second cycles) where 00 = 0 seconds (default)... 06 =
30 seconds, etc.
or
r w Press this key.
Ring Signal Timeout for agents

This setting specifies how long an incoming call will
keep on ringing at each agent’s station before overflow
occurs.
The default setting is 30 seconds.
31994).
dgd w Enter the programming code.
de . mm w Enter the timeout for a call to ring at an agent’s station
(01 to 99 in cycles of 5 seconds) where 01 = 5 sec-
onds... 06 = 30 seconds (default), etc.
or
r w Press this key.
61
Step by step
Agent status after signaling timeout.

Allows you to identify agent’s status at the end of the
signaling timeout.
By default, once the signaling timeout expires the call is
transferred to a different group member and the agent
becomes unavailable (see User Manual - available/un-
available agent for a UCD group).
31994).
ekj w Enter the programming code.
q or r w Select a status to be displayed for the agent after signal-
ing timeout expires:
q = Available
r = Unavailable (default)
or
r w Press this key.
Cascaded call forwarding

This allows a call to be forwarded up to the third desti-
nation, regardless of the type of call forwarding, i.e.,
destination 1 has call forwarding to destination 2 and
destination 2 has call forwarding to destination 3. Any
call to destination 1 will be forwarded to destination 3.
If destination 3 has call forwarding, the operation will
not be performed.
The destination can be configured with call forward no
answer and/or with unconditional call forwarding.
Independently of the level of call forwarding, if the ex-
tension called has call forward no answer, this will be
called if there is no answer from the destination of the
unconditional call forwarding. If the extension called
does not have call forward no answer, the next call for-
ward no answer in the cascade will be called.
Example:
62
Step by step
• Number 1 configured with unconditional call for-
warding to number 2 and with call forward no an-
swer to number 4, and number 2 configured with
unconditional call forwarding to number 3 and with
call forward no answer to number 5: a call to number
1 will be forwarded to number 3, and if number 3
does not answer, the call will be forwarded to num-
ber 4. Call forward no answer of number 2 will be ig-
nored.
Cascaded call forwarding partner

Cascaded call forwarding allows you to choose how the
call forwarding partner will be displayed on the tele-
phone display.
In the following situation: Number 1 is set to forward to
number 2 and number 2 is set to forward to number 3.
Here, the display can be configured as follows:
• Last partner: the caller display will show the follow-

ing: "forwarded to: number 3” and number 3 display
will indicate: "from: number 1.
• First partner: the caller display will show the follow-

ing: "forwarded to: number 2” and number 3 display
will indicate: "from: number 2".
If number 3 is a VMI:
• Last: The message is stored in number 1’s
mailbox. If number 1 does not have a mail-
box, the voice mail must request the port for
recording the message
• First: The message is stored in number 2’s
Mailbox.

31994).
ele w Enter the programming code.
d or e w Enter the code for the display mode:
d = Last (default)
e = First
63
Step by step
Time in a UCD queue

This setting specifies the maximum length of time a call
is allowed to remain in a UCD queue.
Once the time expires, the call is disconnected or for-
warded to a UCD overflow call extension. The default
setting for a call to remain in a queue is 1 minute.
31994).
dge w Enter the programming code.
dd . mm w Enter the time allowed for a call to remain in a queue (00
to 99 in cycles of 5 seconds) where 00 = 0 seconds...
06 = 30 seconds... 12 = 1 minute (default), 99 = 8 min-
utes, 15 seconds.
or
r w Press this key.
Waiting message before signaling a UCD call

This feature allows you to connect a call waiting mes-
sage for incoming calls before they ring at a UCD exten-
sion.
31994).
dgf w Enter the programming code.
q or r w Activate/Disable call waiting message:
q = Activated
or
r w Press this key.
64
Step by step
Minimum time for UCD queue on hold mes-

sage
This setting specifies a minimum length of time until a
message is played for calls waiting in a UCD queue.
31994).
dgg w Enter the programming code.
dd . mm w Enter the minimum amount of time (00 to 99 in cycles
of 5 seconds) where 00 = 0 seconds (default)... 01 = 5
seconds (default)... 06 = 30 seconds, etc.
or
r w Press this key.
This feature only works when the Time in a UCD

queue option (Code 031) is activated.
Hunt groups (HG)

A Hunt group is a group of extensions for answering
calls directed to a specific number identifying the
group. When an extension does not answer an internal
or external call within a specified period of time (see
Timeout within a Hunt group), the call will ring consec-
utively at the extensions that are available within the
group. When there is no signal, the extension may dis-
connect from the Hunt group.
Extensions can be grouped in a maximum of 10 Hunt
groups (780 to 789). The default setting assigns no ex-
tensions to Hunt groups.
31994).
dfe w Enter the programming code.
p w Enter the Hunt group number (780 to 789).
p w Enter the extension numbers (e.g., 11/101) to be includ-
ed in the Hunt group.
65
Step by step
r w Press this key.
Deleting extensions from Hunt groups

31994).
dfe w Enter the programming code.
p w Enter the Hunt group number (780 to 789)
q w Delete all extensions in the Hunt group.
r w Press this key.
This feature only works for digital lines.
Search Mode for Hunt groups

This setting specifies how each Hunt group will conduct
a search for an available extension: linear search or
round-robin search.
• A linear search always starts from the first extension
in the group
• A round-robin search starts after the last extension
selected
31994).
dff w Enter the programming code.
e or f w Select the search mode:
e = Linear (default)
f = Cyclical
p w Enter the next Hunt group number.
or
r w Press this key.
66
Step by step
Timeout within a Hunt group

This sets a time interval in which the external or internal
call must be answered by the member of the group. Dif-
ferent times may be set for each group. If the call for-
warding times out before the member of the group an-
swers, the call will ring consecutively in the other free
extensions of the group.
31994).
fhf w Enter the programming code.
de . fh Enter the length of time (01 to 24 in cycles of 5 seconds)
where 01 = 5 seconds... 04 = 20 seconds (default).
The Hunt group will not be forwarded or over-

flow if the call is not answered.
Call forwarding within a Hunt group (HG)

This feature only works for digital lines. It provides call
forwarding for extensions belonging to Hunt groups.
When a call is directed to a group, it rings at each exten-
sion, according to the group settings (linear or round-
robin) When an extension is set for call forwarding, calls
are routed to the destination as configured. If a call is
not answered, the other extensions in that group do not
ring. When no call forwarding is set, calls ring at the oth-
er extensions, as configured for the Hunt group.
31994).
ffg w Enter the programming code.
q or r w Activate/Disable call forwarding:
q = Activated
67
Step by step
When the ""Call deflection" on page 154" feature

(Code 228) is activated, there should not be ex-
ternal call forwarding to an extension that is a
member of a group. (does not work on analog
lines)
In this case, the system does not receive any in-
formation about the forwarded call having been
answered or not. Since the system does not
have this information it continues to signal all
other group members.
Callback/urgent call activation for tim-

eout
When an extension or external number is busy, this con-
figuration allows you to set a timeout for enabling the
Callback or Urgent Call features after approximately 7
seconds when the extension or external number called
(via digital ISDN line) is busy..
31994).
dgk w Enter the programming code.
q or r w Activate/Disable the features:
q = To activate Callback and deactivate Urgent Call
r = To deactivate Callback and activate Urgent Call
(default)
Caller ID by name/number
This feature enables Caller ID information to be dis-
played on an extension’s telephone display.
31994).
dgm w Enter the programming code.
e . g w Select the information to be shown on the display:
e = Name and number (default)
f = Name only
68
Step by step
g = Number only
Override
This settings allows an extension to override another
extension when there is a conversation in progress.
When this is done, the call that is overridden receives a
warning tone.
31994).
ehh w Enter the programming code.
d or e w Enter a permission type:
d = no permission to override (default)
e = with permission to override and sending warning
tone
or
r w Press this key.
Within the system, an override has the same lim-

itations as a conference or silent monitoring, that
is, a maximum of 2 simultaneous overrides are
allowed. Important: The Silent monitoring fea-
ture is ticketed as an Override.
Silent monitoring
This feature allows an extension to override another ex-
tension without sending a warning signal to the parties
having a conversation (for certain countries only).
31994).
dhj w Enter the programming code.
69
Step by step
q or r w Activate/Disable permission for Silent monitoring of a
specific extension:
q = Activated
or
r w Press this key.
On Profiset 3030 telephones, the MUTE option

is automatically activated with Silent monitoring.
Within the system, Silent monitoring has the

same limitation as the Conference and Override
features.
A maximum of 2 simultaneous conferences is al-
lowed by the system. Important: Override iis
ticketed as a conference.
If the monitoring or the monitored party change
status, silent monitoring will be canceled. This oc-
curs, for example, when a call is placed on hold.
Caller ID for analog extension (CLIP)

When the system receives an incoming call with caller
ID (activated by the local carrier), the extension config-
ured to use this feature receives and displays the call-
er’s data on the telephone display.
For example,
• E805C (Brazil)
• Profiset 3020
• Profiset 3025
• Gigaset 4010
The telephone must have an external power supply and
comply with the appropriate regulations.
31994).
ded w Enter the programming code.
p w Enter the analog extension number (e.g., 12/102).
p w Select the type of configuration:
d = no Caller ID (default)
70
Step by step
e = DTMF prior to ringing
f = DTMF during ringing
g = FSK before ringing (Default for Korea)
h = FSK during ringing
i = FSK prior to ringing or during a conversation
(default for France)
j = FSK during ringing or a conversation
p w Enter the next analog extension number.
or
r w Press this key.
If the country set (code 165 Æ page 20) is France,
the CLIP FSK feature will be available for the Hi-
Path 1120 only.
Hide group prefix

This settings allows an extension to receive an external
call over an external line belonging to a group of external
lines, and to hide the group number so it does not show
on the display. When a special access call is received
and transferred to an extension with this feature is acti-
vated, the external line number does not show on the
display.
Example: An analog extension receives an external call
over an external line that belongs to group 890 - number
24987049. When this feature is activated, the display
show only 24987049. When this feature is deactivated,
the display shows 89024987049, that is, the number for
the group of external lines followed by the external
number.
31994).
ell w Enter the programming code.
q or r w To activate/deactivate external CFW:
q = Activated
71
Step by step
p w Enter the next analog extension number
or
r w Press this key.
To enable this feature, analog extensions must

be configured for CLIP.
Electronic lock password

This option allows you to set a 5-digit password to pro-
tect an extension against unauthorized use. When this
option is selected, only internal calls or Speed Dial calls
can be made from the extension. If the user of an ex-
tension forgets the password used to block the exten-
sion, the password can be reset to the system’s default
(default password is 0000).
31994).
efj w Enter the programming code.
p w Enter a 5-digit password to set an electronic lock for the
extension (default is 00000)
or
q Delete the electronic lock password (it defaults to
00000)
A blocked extension can only make internal calls

using the system speed dialing phonebook (ab-
breviated numbers) if its class of service is not
changed (see Special class of service for a
blocked extension).
Timeout for call forward no answer

This feature specifies a timeout for the first attendant to
answer an incoming call. If the call is not answered, it is
forwarded to a second attendant, as programmed (see
call forward no answer in the User Manual).
72
Step by step
31994).
egd w Enter the programming code.
de . mm Enter the length of time (01 to 99 in cycles of 5 seconds)
where 01 = 5 seconds... 06 = 30 seconds (default).
Conditional forwarding limited by ex-

tension
l
This configuration is available through a CTI inter-

face
Incoming calls can be forwarded to a specified destina-

tion list, as configured in a TAPI-type application such as
a Windows TAPI Browser. The settings of the previous
list or unconditional call forwarding will be replaced with
the new list settings.
The following information is required for configuring a
list:
• Incoming caller ID
• Day of the week and time
• Type of call (internal or external)
When more than one number have been specified for
incoming calls to an extension, the call forwarding prior-
ity will be:
1. Checks to see if the Caller ID for the incoming call
matches the number programmed for the extension
2. Checks to ensure that the Type of Call (internal or ex-
ternal) has been configured
3. Checks the time settings.
31994). The extension has permission for a conditional
call forwarding.
dmk w Enter the programming code.
de . id Enter the number of digits that can be programmed for
extensions with permission (default is 5).
73
Step by step
Conditional call forwarding has priority over an

unconditional call forwarding.
Conditional call forwarding is not available for S0
extensions.
function: The extension has external CFW and

the system is connected to a PC running a TAPI
application.
1. Conditional call forwarding rules and condi-
tions for a specified extension can be defined
by using a Windows TAPI application
2. Apply the settings to the extension desired.
3. From this moment on the extension will be
forwarded.
External CFW
31994).
dml w Enter the programming code.
q or r w To enable/deactivate External CFW:
q = Activated
Call forwarding - Busy after call for-

warding no answer:
This option allows an incoming call to an extension con-
figured for call forward no answer (see User Manual.
Call forwarding - no answer ) can be forwarded to the
same destination configured if the extension is busy
when the call is made.
31994) and call forward no answer must be activated as
well.
eli w Enter the programming code.
74
Step by step
q or r w To enable or deactivate permission for call forwarding -
Busy:
q = Activated
or
r w Press this key.
Urgent call and callback when busy facilities do

not work when call forwarding - busy and call for-
ward no answer are activated.
If the extension called is configured to use Do
not disturb and call forwarding - Busy then the
call will be forwarded. If Do not disturb is activat-
ed at the destination to which the call is forward-
ed, the caller will hear a busy signal.
Permission for conditional call for-

warding
This allows an extension to forward a call to an external
line.
31994).
fhk w Enter the programming code.
q or r w To enable/deactivate permission for external line call for-
warding:
r = Deactivated
or
r w Press this key.
Dialing mode
75
Step by step
The Dialing mode designates the dialing method as
pulse (DP), tone (DTMF) or automatic detection.
31994).
ejl w Enter the programming code.
d . f w Enter the code for the dialing mode:
d = Automatic identification (default)
e = Pulse (DP)
f = Multifrequency (MF)
or
r w Press this key.
Flash detection time

The Flash detection time is the maximum period of
time required by a PABX to detect a flash signal gener-
ated by an internal telephone. If older MF dialing tele-
phones are connected to the system, it may be neces-
sary to adjust the Flash detection time to their response
times (see manufacturer’s instructions). The specified
Flash detection time may vary for different countries.
31994).
ege w Enter the programming code.
dde . fid Enter the Flash detection time (001 to 250, in cycles of
10 ms). 001 = 10ms ... 010 = 100 ms ... 035 = 350 ms,
etc.
Default:
• 035 - Portugal, Argentina and Thailand
• 036 - for Korea
• 028 - for all other countries.

or
76
Step by step
r w Press this key.
The system allows automatic detection of the

flash time using the "Flash detection time on the
extension - *9495" feature - see User Manual.
Overflow extension
An overflow extension receives calls when the exten-
sion called is not available.
Examples:
• The extension called is activated for room monitor-
ing (Babyphone)
• The extension that was programmed as the first at-
tendant is currently assigned as internal entrance
telephone
• No extension is configured (all extensions were de-
leted using the code "42").
By default, the first extension of the system is config-
ured as the overflow extension for Busy signal or Wrong
Number.
31994).
egf w Enter the programming code.
e . g w Choose a list for call forwarding:
e = No answer
f = Busy
g = Wrong number
p Enter the extension number (e.g. 12 /102) to be added
to the list.
The overflow extension is accessed using your

own internal number.
The overflow extension cannot be configured or
used for Fax.
77
Step by step
Hotline
With this feature a number entered in the speed dialing
phonebook can be called automatically as soon as the
handset is lifted without having to dial it manually.
An administrative extension (11/101), an overflow exten-
sion or a door opener extension cannot be configured
as a Hotline. If a Hotline is assigned to a certain exten-
sion and one of these features is activated, the Hotline
will be automatically removed from that extension.
By default, no telephone is configured as a Hotline.
31994).
Activation of Hotline mode

ehi w Enter the programming code.
p w Enter the extension number (e.g. 12/102) to be as-
signed a Hotline mode.
p w Enter the speed dialing number you want to select
(e.g., 000 to 249).
or
r w Press this key.
Any entry in the speed dialing phonebook can be

configured as a Hotline for many extensions.
There is an option that allows you to time the call
for a specified speed dialing number: the Warm-
line (code 162). The extension can dial any num-
ber until the system times out.
Disabling Hotline mode

31994).
ehi w Enter the programming code.
p w Enter the extension number (e.g. 12/102) for which you
want to remove a Hotline assignment.
q w The Hotline Mode is deactivated.
78
Step by step
or
r w Press this key.
Warmline
Specify the length of time the extension should wait to
call the first number configured as a Hotline. Assuming
the timeout is 9 seconds, the call will be made 9 sec-
onds after the handset is lifted. However, if during the 9
second time interval a key is pressed on the phone key-
pad, the call to the Hotline will be canceled.
Each extension can have a different timeout for enabling
a Hotline. This timeout may vary from 0 to 9 seconds.
By default, the Hotline activation timeout is "0 seconds".
31994).
ejf w Enter the programming code.
p w Enter the extension number (except 11/101, for exam-
ple, 12/102) for which you want to change the timeout.
d . m Enter the length of time (0 to 9 seconds) for the Hotline
timeout.
or
r w Press this key.
79
Step by step
Assigned group
With this feature you can associate several extensions
to one Executive telephone. There are 8 groups avail-
able with 16 extensions for each group. An associated
group is assigned to each master telephone. To ensure
proper operation all extensions must have system tele-
phones installed. An extension can be assigned to mul-
tiple groups simultaneously.
By default no associated group is configured.
31994).
eie w Enter the programming code.
p w Enter an extension for the master telephone (e.g., 11/
101).
p w. p w Specify up to 15 extensions as secretary telephones
(e.g: 12/102).
r w Press this key.
Delete associated group

31994).
eie w Enter the programming code.
p w Enter an extension for the master telephone (e.g., 11/
101).
q w The master telephone extension is deactivated.
r w Press this key.
CD interface assignment
Assigning CD ports to extension slots allows system
telephones to be connected to the PABX.
31994).
ehj w Enter the programming code.
de ... fh w Enter a number from 01 to 24 for the CD port.
de to dh= for the HiPath 1120
80
Step by step
de a dl= for the HiPath 1150
de a fh= for the HiPath 1190
p w Enter the extension number (e.g. 12/102) to which you
want to assign the CD port.
p w Enter the next number for the CD port and extension.
or
r w Press this key.
Deleting a CD Assignment from an Extension

31994).
ehj w Enter the programming code.
p w Enter a number from 01 to 24 for the CD port.
p w Enter the extension number (e.g. 12/102) to be pro-
grammed.
q w Delete the CD assignment from the extension.
p w Enter the next number for the CD port and extension.
or
Rr w Press this key.
By default, the assignment starts at the first ex-

tension slot on // systems HiPath 1120/1150.
Extension coefficient
If the impedance value or appropriate type of internal
line is available, the quality of transmission and recep-
tion can be improved.
31994).
ehl w Enter the programming code.
e . h w Enter the appropriate number for the type of line.
For example, in the case of Brazil it would be:
81
Step by step
e = standard 900 line Ω (default)
f = 600 line Ω
g = standard 900 line Ω (default)
h = 600 line Ω
or
r w Press this key.
External Message Waiting Indicator

(MWI)
When voice mail services are provided by a local carrier,
the HiPath 1100 enables a feature called Message Wait-
ing Indicator (MWI) on the voice mail server. With this
feature, a group of extensions called an External MWI
group is able to receive signals generated by the voice
mail server that indicate when there is a message wait-
ing in the user’s mailbox.
This notification is sent using an FSK protocol
(Æ page 43). The signals are detected over an analog
trunk by a voice mail server configured for this type of
protocol.
For standard telephones with a display, MWI will only
be indicated if a CLIP is configured for the extension us-
ing option 3 or 4 (Æ page 70).
See voice mail Protocol Æ page 192.
Activating external message waiting indica-

tor
Activates the MWI feature for a group of extensions.
31994).
deh w Enter the programming code.
q or r Activate/Disable an external MWI group:
q = Activate
82
Step by step
External MWI group

The extensions configured for this group receive a Mes-
sage Waiting Indicator (MWI) signal from the external
voice mail server.
By default, no extension is configured.
31994).
dei w Enter the programming code.
p w . p w Enter the extension numbers (e.g., 11/101) to be includ-
ed in the external MWI group.
r w Press this key to finalize the entry.
or
q Press this key to delete the extensions in the group.
The group must be activated to use this feature

(code 014).
The Message Waiting Indicator is signaled by
means of a LED key on system telephones and
by a distinctive audible tone on standard tele-
phones. In the case of a standard telephone ac-
tivated for CLIP FSK with MWI service the signal
can be configured to show an icon on the display
or some other type of indication.
Waiting Message Server Number

This setting specifies an MSN number for the Waiting
Message server.
By default, no MSN is configured.
31994).
dji w Enter the programming code.
83
Step by step
p w Enter an MSN (up to 20 digits).
r w Press this key.
Collect call barring by extension

cally rejects all incoming collect calls over a digiital line;
calls received over an analog line are rejected only at the
moment they are answered.
31994).
emg w Enter the programming code.
q or r w Activate/Disable collect call barring:
q = Activate
or
r w Press this key.
Please ask your local carrier about enabling

blocking on digital lines.
84
Step by step
Type of equipment connected to the

extension
This setting specifies the type of equipment that is con-
nected to extension slot A/B or S0.
31994).
ddg w Enter the programming code.
d ... i w Select the type of equipment:
d = Normal telephone (default)
e = Data (Fax/Modem)
f = Answering machine
g = Music
h = External door extension
i = Voice mail
ou
r w Press this key.
Auto-answering mode
This setting specifies the use of Auto-answering mode
for the telephone by using a feature code (see functions
used for Making Calls - speakerphone Auto-answering
mode in the User Manual).
31994).
dgh w Enter the programming code.
q or r w Activate/Disable permission to use Auto-Answering:
q = Activated
85
Step by step
or
r w Press this key.
If the telephone does not have a microphone
(e.g. analog telephones, optiPoint Entry and Ba-
sic) the subscriber hears a busy signal when pro-
gramming the code.
Pulses for call charges on an analog ex-

tension
This sends pulses to be charged for calls on an analog
extension (12kHz/16kHz). With this feature, an exten-
sion’s telephone set can display the number of pulses
or the amount charged for the call.
Please refer to the documentation provided with

the telephone set connected to the extension to
find out if a billing indication is supported and
which transmission mode is used.
Required: Telephone with a display and programming
mode activated (*95 31994).
dhe w Enter the programming code.
q or r w Activate/Disable transmission of billing pulses:
q = Activated
p w Enter the next analog extension number.
or
r w Press this key.
86
Step by step
Timer for outgoing external calls

This setting specifies a maximum time for the duration
of an outgoing external call for each extension.
The time count starts upon connection of a call and it
never restarts while the call is in progress (e.g., when
there is a transfer). Once the time expires, the call is ter-
minated.
In the default configuration the maximum time for the
duration of outgoing external calls is 180 seconds for all
extensions.
31994).
dhk w Enter the programming code.
p w Enter the length of time for the duration of external calls
for the specified extension (00000 to 17280 in 5-second
cycles), where 00 = 0 seconds... 36 = 180 seconds (de-
fault), etc.
or
r w Press this key.
Activate/Disable timer for outgoing external

calls
31994).
dhl w Enter the programming code.
q or r w Activate/Disable the timer for an outgoing external call:
q = Activated
Timeout for external calls

87
Step by step
This defines a time limit for making external calls on
each extension. In other words, when the total time of
the external calls made reaches the time limit set for
calls underway, these calls will be interrupted and no
further calls may be made until more time "credit" is
awarded.
Calls may also be interrupted if the extension has

been configured with these features:
• ”Timer for outgoing external calls”
Æ page 87, the timeout stops counting.
• ”Billing” Æ page 105, the call will only be
started or can continue if the time and credit
limit have not been reached.
For simultaneous calls, call times will be counted
separately.
If the call ends before a cycle is complete, the
time will be counted as if the call had completed
a 5-second cycle.
The ”Call deflection” Æ page 154 is not sup-
ported by this feature.
Activate/Disable timeout for external calls

31994).
fgm w Enter the programming code.
q or r w Activate/Disable the timeout for external calls:
q = Activated
88
Step by step
Defining timeout for external calls

31994).
fhd w Enter the programming code.
p w Enter the length of time for the duration of external calls
for the specified extension (00000 to 64800 in 5-second
cycles), where 00000 = 0 seconds (default) ... 00036 =
180 seconds, etc.
or
r w Press this key.
Day to begin timeout

This allows the user to define a day of the month on
which the timeout for external calls on all extensions
will begin.
The default setting for this feature is deactivated.
31994).
fhe w Enter the programming code.
p w Enter the end day for the time limit for external calls (01
to 31)
or
q Press the key to deactivate the feature.
89
Step by step
Answering timeout for a second atten-

dant for calls received over an analog
trunk
This consists of a time period (in seconds) during which
an incoming call rings at the first attendant of an exter-
nal line. If the call is not answered within the specified
amount of time, it will be directed to the second atten-
dant (see MSN and extension assignment for external
outgoing calls in Æ page 90).
The default configuration is set to 30 seconds.
31994).
dlf w Enter the programming code.
dde . ehd w Enter MSN slot (001 ... 140).
de . fd Enter the delay time (01 to 20 in cycles of 5 seconds)
where 00 = 0 seconds... 06 = 30 seconds (default), etc.
MSN and extension assignment for ex-

ternal outgoing calls
This allows a group extension to make outgoing calls
using one of the selected MSNs.
In the default configuration there are no extensions as-
signed to any slots.
31994).
dlj w Enter the programming code.
e or f w Select a period for operation:
e = Day
f = Night
90
Step by step
Modem extension
This setting specifies the extension where the modem
will be connected for serial remote access.
31994).
dli w Enter the programming code.
External-to-external transfer
This feature allows a specified extension to transfer an
external call (incoming or outgoing) to another external
call.
31994).
dme w Enter the programming code.
q or r w Activate/deactivate transfer:
q = Activated
r w Press this key.
An external-to-external transfer can only be
made when at least one of the lines is a digital
line and one of the calls is outgoing.
An external-to-external transfer over an analog

line is terminated in the following three situa-
tions:
• Elapsed timeout for external-to-external con-
nection (Code 218)
• When a busy signal is detected
• Type of answering signal (Code 158).
91
Step by step
Elapsed timeout for external-to-exter-

nal connection
It allows configuring a timeout between two external
calls when no other extension is involved in the call.
The user hears a warning tone before the timeout ex-
pires. The waring tone is sent 10 seconds before the
end of the timeout. When the call is between two ex-
ternal lines with no internal extension involved, the call
is terminated once the timeout elapses.
31994).
fel w Enter the programming code.
q or r w Activate/Disable the timeout:
q = Activated
Configuring a timeout for an external-

to-external connection
It allows configuring a timeout between two external
calls when no other extension is involved in the call. Call
timeout can be set from 1 minute to 24 hours (default
setting is 1 hour).
31994).
fem w Enter the programming code.
dddd.ehhd Enter a timeout for call connection (0000 to 1440, in 1-
minute increments).
92
Step by step
Disconnect timeout after and external-

to-external transfer
With this option you can specify a period of time for dis-
connecting an external call. This option applies when at
least one external line is an analog line and the call is
transferred (Code 091) or forwarded (*11) to an external
destination by an authorized extension.
31994).
elg w Enter the programming code.
ddh ... efd Enter the length of time for disconnecting calls (004 to
120 in 5-second cycles) where 004 = 20 seconds ...
060 = 300 seconds (default), etc.
Code to disconnect timeout after

external-to-external transfer
This option allows you to set a code to restart the time-
out period for disconnecting an external call. This ap-
plies when at least one external line is an analog line,
and after a call has been transferred (Code 091) or for-
warded (*11) to an external destination by an authorized
extension.
31994).
elh w Enter the programming code.
p w Enter a code for restarting the timeout, between 00 and
99 (default is 00).
Once the call is transferred and answered at the

destination, a disconnect timer is activated (de-
fault is 5 minutes).
A 20-second warning tone is sent to both parties
before the call is disconnected. In order to con-
tinue the call without disconnecting, the destina-
tion number must enter this code (MF, default
"00") to restart the timeout.,
93
Step by step
Transfer when extension is busy

This setting allows transferring a call when an extension
is busy. A warning tone can be heard on the background
at the extension that receives the transfer, meaning that
there is a call waiting.
When an extension does not answer a call after a spec-
ified period of time or because it is configured with Do
not disturb or data protection, the call rings at the exten-
sion that originated the transfer. The period of time a
call signals a busy extension can be configured using
the "Timeout for call forward no answer" on page 72 fea-
ture (programming code 130) or through the HiPath
1100 Manager.
31994).
fek w Enter the programming code.
q or r w Activate/deactivate transfer:
r = Deactivated
Automatic Seizure of an external line

This allows dialing an external call when the handset is
lifted, without using an access code (e.g., 0). When this
setting is selected you must enter a code to dial internal
calls or activate the Extension key.
31994).
dgj w Enter the programming code.
q or r w Activate/deactivate automatic seizure:
q = Activated
94
DISA
Step by step
When option 0 (Automatic ID) is selected, the ac-

tivation of this feature may impact the program-
ming of the Dialing mode. It is recommended
that you reconfigure the Dialing Mode (Pulse or
Tone) for the extensions).
DISA
This settings allows you to make an external call from an
external telephone (as if it was an extension) through
your system. In addition, the following features can be
activated or deactivated:
• Call forwarding
• Deactivating a feature
• Conference
• Night service
• Suffix dialing
• Door opener
• Electronic lock
• System and Individual speed dialing
• Relay
• Do not disturb
Only one external call can be made or one fea-

ture can be used at a time.
A feature that is activated during a call is deacti-
vated as soon as one of the parties hangs up.
TAPI only monitors physical ports. To operate
correctly, a DISA feature must use special ports,
and those cannot be monitored. If a physical port
is used when the DISA feature is activated, the
TAPI will be able to monitor it.
95
DISA
Step by step
DISA permission
This setting specifies an extension for using the DISA
feature.
31994).
del w Enter the programming code.
q or r w Activate/Disable a DISA permission for an extension:
q = Activated
or
r w Press this key.
MSN DISA
This specifies from which MSN the DISA features will
operate.
In the default configuration no MSN is set.
31994).
dem w Enter the programming code.
p w Enter an MSN (up to 20 digits).
r w Press this key.
The MSN number must be registered in the Ex-

ternal Number Registration (Code 191).
96
DISA
Step by step
DISA external line

Configures an external line for DISA answering mode.
The system allows only one DISA call. When there is a
DISA call in progress, a second call to a DISA external
line or one with a DISA answering mode is treated as a
regular call. If a call is received over an external line con-
figured as a Fax/DID and DISA, the call is answered by
the Fax/DID if this facility is available.
31994).
dfd w Enter the programming code.
p w Enter the code for an analog trunk (e.g., 801).
e . h w Select an answering timeout for DISA:
e = Never (default)
f = Night only
g = Day only
h = Always
p w Enter the next number for an analog trunk.
or
r w Press this key.
When an external digital line is used for the DISA

feature, its MSN number (MSN DISA - Code 019)
is always activated for answering DISA.
When DISA is activated for incoming external

calls on an analog trunk, all calls are answered by
DISA.
97
General settings
Step by step
General settings
Music on Hold
You can enter music for external calls that are placed on
hold (MOH) using a music source:
• Internal: The caller on hold hears music generated
by the system;
• External: The caller hears music from an external
music source (e.g., a radio) connected directly to the
system’s external music input;
• External connected to an extension: The caller hears
music from an external music source (e.g., a radio)
connected to an extension.
In order to accomplish this, add extensions in two MOH
groups or do not assign any extension.
31994).
egj w Enter the programming code.
d . h Enter the code for a music source:
d = No music
e = Internal - MIDI (default)
f = Internal - WAVE
g = External
h = External – extension
Code 136 is used when there is no MOH group

assigned to the extension.
Assigning extensions to MOH groups

Extensions can be grouped in two MOH groups.
No extensions configured as a default.
31994).
dlk w Enter the programming code.
98
General settings
Step by step
e or f Select group 1 or 2.
p w Enter the extension numbers (e.g., 11/101).
r w Press this key.
Deleting Extensions in a group

31994).
dlk w Enter the programming code.
q w To delete all extensions in the group.
r w Press this key.
Music source for the MOH group

When an extension has a call on hold, the caller will hear
the music programmed for that extension’s group.
dll w Enter the programming code.
q . h Enter the code for a music source:
d = No music
e = Internal - MIDI (default)
f = Internal - WAVE
g = External
h = External – extension
r w Press this key.
Music source extension

This is an extension to which a music source is connect-
ed.
No extensions are configured as a default.
dlm w Enter the programming code.
99
General settings
Step by step
r w Press this key.
Deleting an extension
31994).
dlm w Enter the programming code.
q w Deletes the music source extension.
r w Press this key.
The extension specified is deactivated when the

External music source - extension assignment
Option is configured.
External music source - extension assign-

ment
With this feature, Music On Hold can be played from au-
dio equipment connected to an extension slot.
31994).
djh w Enter the programming code.
or
q w Deletes the music source extension.
Setting the time for an external room

monitor
This setting specifies a timeout for the automatic dis-
connection of a call, in order to enable a Room Monitor
(Babyphone) from an external telephone.
100
General settings
Step by step
31994).
ejm w Enter the programming code.
de ... mm w Enter the length of time (01 to 99 seconds) for external
monitoring. The default setting is 10 seconds.
Interdigit pause time setting

This allows you to configure a pause ("P") between MF
digits. This can be used when programming system and
individual speed dialing, system telephone programma-
ble keys or for enabling Suffix dialing.
This period of time can be set from 1 to 5 seconds. The
default setting is 2 seconds.
31994).
ffk w Enter the programming code.
e . i w Enter the length of time for the Pause (from 1 to 5 sec-
onds)/
101
General settings
Step by step
To insert an interdigit pause you must enter the

"P" character using the HP 1100 Manager or
pressing the Redial Key using a system tele-
phone.
Each "P" character inserts a 2-second pause (de-
fault) in the connection. A longer pause can be in-
serted by entering more than one character (for
example, for a 4-second pause enter "PP")
The first "P#" or "#" specifies that the next digits
for A will only be forwarded if:
1) digital line or S0 extension :
P# - DTMF digits are sent after local carrier iden-
tification, when B is not answered.
# - DTMF digits are sent after B is answered.
2) Analog trunk or analog extension :
P# or # - DTMF digits are sent after B is an-
swered.
Other characters ("#" and/or "*") may be
added following "P#".
An inter-digit pause("P") cannot be inserted when

using an analog telephone for programming Indi-
vidual speed dialing.
Types of caller lists

This setting specifies whether only external calls or all
internal and external calls should be displayed in the
Caller lists.
31994).
dhm w Enter the programming code.
e or f w Select the type of Caller List:
e = External
f = Internal and external (default)
Deleting digits from the caller list
102
General settings
Step by step
Digits configured with this feature cannot be dialed
when using a caller list.
For example,
The following number is stored in the caller list:
0893415000 and the digits specified for suppression
are 089 (area code).
When an external call is made from a caller list, the sys-
tem dials only the number 3415000. The code 089 will
not be dialed.
In the default configuration no digits are excluded.
31994).
eke w Enter the programming code.
p Enter the first digits (up to 6) that are not supposed to

be dialed when using a Caller List.
Date/time - manual setting

The date and time can be shown on your system tele-
phone display. It is important to set the correct time/
date for recording call details.
31994).
eeh w Enter the programming code.
p Enter the date and time:
de.ge =Day, from 1 to 31
de.ef =Month, from 1 to 12
dd.mm =YY - Year, from 00 to 99
dd.fg = Hour, from 00 to 23
dd.im =Minute, from 00 to 59
For example, 0508990830 for 05/08/99, 08:30 a.m.
103
General settings
Step by step
When you restore the default setting (99), the

date the SW was generated will be displayed.
The time displayed will be 12:00.
Automatic update of date/time

This setting allows automatic synchronization of the
system’s date and time through the local carrier, during
an external call.
31994).
dgl w Enter the programming code.
q or r w Activate/Disable synchronization:
r = Deactivated
The settings that are automatically updated are:

month, day, time and minute. Year is not includ-
ed in the FSK message settings - it is defined as
the software’s manufacturing date and can be
manually adjusted.
Callback for external calls via ISDN

By configuring this setting, an external ISDN call can
schedule a Callback for the MSN number called.
31994).
ffe w Enter the programming code.
q or r w Activate/deactivate callback:
q = Activate callback (default)
r = Disable callback
104
General settings
Step by step
A callback can only be scheduled for an MSN.

MSN numbers must be programmed and must
have attendants.
Billing
On HiPath 1100 systems, the Billing facility (Call
cost limit by extension) is only available for digital
trunks (ISDN and CAS). Please consult your local
carrier to know if this service is provided.
Call charge unit

To show call charges in currency units you must specify
a call charge factor. Pulses are multiplied by this factor.
A call charge unit consists of a pulse transmitted to the
public exchange, over the line, that displays call charge
information according to the type of line (external or IS-
DN), call type (local, DDD, International, etc.) and other
parameters specified by the carrier.
The default value is the "0" comma slot and the "00001"
factor.
31994).
emi w Enter the programming code.
p Set the call charge factor (9 digits).

p Enter the decimal separator position (0 to 3)
Examples:
– for R$ 0.12: 000000012 and 2 (comma position)
– for R$ 123456.789: 123456789 and 3 (comma po-
sition)
Multiplier for call charge factor

This setting specifies the multiplier for call charge fac-
tors.
105
General settings
Step by step
The default setting specifies that each pulse be multi-
plied by 1 for both factors.
31994).
dhf w Enter the programming code.
e or f w Select a call charge factor:
e = Factor 1
f = Factor 2
ddd . fih w Select a pulse multiplier.
Call charge factor for extensions

This setting specifies whether there is a factor for billing
the users.
31994).
dhg w Enter the programming code.
e . g w Select a billing factor for the extension:
e = Default - equivalent to the billing value x1 (default)
f = Factor 1
g = Factor 2
or
r w Press this key.
Call charge value by extension

This setting specifies the monthly amount that each ex-
tension can spend.
The default value is the "0" comma slot and the "00001"
factor.
31994).
106
General settings
Step by step
emk w Enter the programming code.
p w Enter the maximum amount that can be spent by the
extension (up to 9 digits).
p Enter the decimal separator position (0 to 3)

Examples:
– for R$ 123456.789: 123456789 and 3 (comma po-
sition)
Call cost limit for an extension

This setting limits how much an extension has available
for Call Charges.
31994).
dhh w Enter the programming code.
q or r w Activate/deactivate call charge limit:
q = Activated
Date for updating the call cost limit for an ex-

tension
This specifies a day for resetting the call charge limit.
31994).
dhi w Enter the programming code.
de.ge Enter a day for resetting the limit (01 to 31).

or
q To deactivate.
107
General settings
Step by step
If 31 is entered, the Call Charge limit will be reset

to the last day of each month.
Updating the software
Sw information
This displays information about the system’s software.
To view this information use a system telephone with a
display.
The switch must be connected to a PC and the Com-
mServer and the APS Version Verifier must be running.
31994).
dde Enter the programming code to view the name of the

product, e.g., "HiPath 1150.
q w Press the key to view additional information:
1) Type of system;
2) Release;
3) Version;
4) APS;
5) Serial number;
r w Press this key.
Local SW update
This feature initiates the download of the last software
version released for the PC and then downloads the up-
date for the exchange.
For this feature to work the system must be connected
to a PC with CommServer and APS Version Verifier run-
ning.
31994).
108
General settings
Step by step
djd w Enter the programming code.
Activating a software update

This feature allows you to update the system’s software
automatically over an ISDN network on a scheduled
date.
31994).
dii w Enter the programming code.
q or r w Activate/deactivate software update:
q = Activated
Day for SW Update

This setting specifies a day for starting the data transfer.
The default setting for the update to start is day 01.
31994).
dih w Enter the programming code.
de.ge Enter the day for starting the transfer.
109
General settings
Step by step
Time for SW Update

This setting specifies the time of day for starting the
data transfer on the specified day.
The default setting specifies the time for the update
process at 00:00 hours.
31994).
dil w Enter the programming code.
p Enter the hour (00 to 23) and the minutes (00 to 59) for
starting the update.
External number for updating the software

This setting specifies a number to be used by the sys-
tem to update the software.
The default configuration does not specify any number.
31994).
dij w Enter the programming code.
p w Enter the external numbers (up to 20 digits).
Frequency for SW Update

This setting specifies regular intervals in months for
transferring data. During a transfer the telephone oper-
ates as usual.
The default setting specifies updates to be done in a
monthly basis.
31994).
dik w Enter the programming code.
de . ef Enter the time period for performing updates (01 to 12)
where 01 = every month (default) ... 12 = update every
12 months, on a specified day of the month.
110
General settings
Step by step
111
General settings
Step by step
Uploading the SW update

This setting specifies when the data downloaded will
be uploaded to the system’s memory.
While this upload is in progress (lasting approximately 3
minutes), the telephone remains out of service.
The default setting specifies for data to be transferred
at 00:00 hours.
31994).
dim w Enter the programming code.
p Enter the hour (00 to 23) and the minutes (00 to 59) for
starting the uploads.
Setting a System Password

Access to the system’s programming mode is protect-
ed by password to prevent unauthorized access. The
default password is "31994." This password can be
changed.
31994).
eld w Enter the programming code.
p w Enter a new system password (5 digits).
p w Confirm the new password by entering it again (5 dig-
its).
Make a note of the new password and store it in

a safe place. If you forget the password, the only
way to access programming mode is by asking a
support technician to give you access.
Night service password
112
General settings
Step by step
Independently from the system password, an additional
password can be defined for enabling/deenabling differ-
ent features (e.g., night service, relays). The default
password is "31994." This password can be changed.
31994).
ehm w Enter the programming code.
p Enter a new system password (5 digits).
Restoring Default Settings

You can delete the settings that have been configured
and restore the default settings. Only Country/group of
countries settings (Code 65) will be saved as last con-
figured.
31994).
emm w Enter the programming code.
p Enter the system password (default is 31994).
w The system restarts.
HiPath 1120 Alarms

You can assign an alarm to a system sensor. When the
alarm is triggered, the system dials the number stored
as entry 249 in the speed dialing phonebook (the name
assigned to this entry can be up to 15 characters long.
For example, it can be the name of an emergency sta-
tion).
The system ID is automatically sent and continues to be
sent to the station called until the service requested re-
turns the "#" digit, acknowledging the alarm "#". This
works as a confirmation that the service has detected
the alarm call sent by the system.
If a Fax/DID module is installed, you can send an alarm
message in addition to the Exchange ID.
113
General settings
Step by step
When an alarm is triggered, the HiPath 1120 makes a
call using speed dialing entry #249. The phone number
assigned to this entry is called. Once a connection is es-
tablished, the sequence of digits configured in this set-
ting is repeated at 6-second intervals (for DTMF).
The purpose of this sequence of digits is to identify the
alarm source. An alarm center, for example, is able to
identify which PABX is sending the signal. If the receiv-
ing switch does not acknowledge the alarm within a
few minutes, the procedure is repeated at specified
time intervals.
For information on how to program this feature refer to
the topic describing the programming of the Sensor and
Relay for the HiPath 1120"Relay and sensor on the Hi-
Path 1120."
Emergency numbers
You can specify up to five emergency numbers. When
one of these numbers is dialed and all external lines are
busy, the call on the first external line will be interrupted
and the line used for making the emergency call. Only
an incoming call over an analog external line will not be
disconnected.
31994).
dhd w Enter the programming code.
e . i Select the slot for the emergency number
(1 to 5).
p Enter the emergency number (up to 10 digits).
w Wait 5 seconds.
The name assigned to these numbers can have

up to 15 characters.
Emergency numbers are not affected by the acs
feature.
Emergency calls never use external lines config-
ured for:
• Internet access
• Absent external line
• An external line configured to accept only in-
coming calls
114
General settings
Step by step
Lists of emergency numbers

The default configuration is set to:
.
Country Emergency num- Name

bers
Brazil 190 Police
193 Fire Department
Portugal 112 Emergency
Spain 112 Emergency
Latvia 01
02
03
04
112
Lithuania 01
02
03
112
Italy 112
113
115
118
Australia 000 Emergency
England 999 Emergency Servic-
112 es
France 15 SAMU
17 Police
18 Fire Department
112 Emergency
115
Korea
Module Detection
This setting resets the ports for the selected slots.
31994).
dje w Enter the programming code.
dd . fd Enter the slots for the new modules:
115
General settings
Step by step
dd = Recognizes all slots (default)
de a fd = Recognizes the specific slot
r w Press this key.
When the "00" option is selected, the system detects
the components as described on Æ page 17.
This means that if a numbering sequence for analog
lines/extensions has previously been configured, it will
be changed when an S0 Module or a TME1 Module is
added.
Example 1: In a HiPath 1150 system that has only an
MB Module (2 external lines and 10 analog extensions)
the numbering pattern will be 801 and 802 for analog
trunks, and from 11 to 20 for analog extensions. When
a S0 is added you have:
- 803 to 806 for the digital lines
- 21 to 25 for S0 extensions
Example 2: for a HiPath 1190 system:

MB + EB 210 + S0- 5 ports
801 to 802 - analog trunks
101 to 110 - analog extensions
803 to 812 - S0 digital lines
111 to 115 - S0 extensions
If a specific slot is selected (01 to 20), the previous num-
bering will be maintained and the system will only de-
tect the module.
The modules can only be connected/disconnect-

ed when the system is turned off.
Remote administration
Service call
This feature allows you to call a service center and let
administration be carried out remotely, through the call
established.
qmmh Enter this code.
116
General settings
Step by step
p Enter the number for technical support.
r Confirm.
w Wait for a confirmation tone.
Remote software update

If authorized, the software can be update remotely.
qmhei Enter this code.
w Wait for a confirmation tone.

The software is sent by the service center.
Remote operation mode

This specifies the remote updating of the software. An
update can be carried out remotely over external digital
ISDN lines and analog lines via modem.
31994).
dlh w Enter the programming code.
e or f w Select the operating mode:
e = Via ISDN (default)
f = Via modem
Activating remote administration

This setting allows the system to be administered re-
motely.
31994).
djj w Enter the programming code.
q or r w Activate/deactivate remote administration:
q = Activated
117
General settings
Step by step
External number configuration

This specifies external numbers (Service MSN without
external access code 0) that are able to perform Re-
mote Administration.
The default configuration does not specify an MSN.
31994).
djk w Enter the programming code.
e. h Select a slot for the external number (1 to 4).
p w Enter the external number (up to 20).
e.h Select the next slot for an external number.
or
r w Press this key.
remote administration password

This feature assigns a password for enabling remote ad-
ministration using a specified external number (Service
MSN).
The default configuration does not specify a password.
31994).
djl w Enter the programming code.
e.h Select a slot for the external number (1 to 4).
p w Enter a password (5 digits).
e.h Select the next external number.
or
r w Press this key.
Remote MSN
This setting specifies an MSN of your ISDN line as the
Remote Administration MSN.
118
General settings
Step by step
31994).
djm w Enter the programming code.
or
q w Press the key to remove it.
119
General settings
Step by step
Without MSN verification

Remote Administration will be performed without veri-
fying the Service MSN transmitted.
31994).
dkd w Enter the programming code.
q or r w Activate/Disable:
q = Activated
Remote administration via dtmf

With this feature you can configure the HiPath 1100 re-
motely with an MF telephone.
31994).
eik w Enter the programming code.
q or r Activate/deactivate remote configuration:
q = Activate remote configuration (default)
r = Disable remote configuration (default)

Example: Remote configuration must be activated and
the programming extension must have a conversation
in progress on the external line over which program-
ming is to be performed.
qmme w With a conversation in progress enter the programming
extension code to transfer control of the HiPath 1100 to
the remote programmer.
p w The remote programmer must now enter the system
password using an MF telephone (default - 31994).
w Wait for a confirmation tone to indicate that the pass-

word was accepted.
120
General settings
Step by step
To perform the required programming, proceed as if the
remote telephone were connected directly to the sys-
tem.
With a Fax/DID facility

If the system is equipped with a Fax/DID module pro-
grammed as an external line DID.
qmi w Enter the code using a remote MF telephone after the
call is answered.
p w The remote programmer must now enter the system
password using an MF telephone (default - 31994).
w Wait for a confirmation tone to indicate that the pass-

word was accepted.
To perform the required programming, proceed as if the
remote telephone were connected directly to the sys-
tem.
If the system is connected through a serial cable

to a PC with access to the telephone system, the
programming can also be made using a modem
in conjunction with the HiPath 1100 Manager.
Refer to the instructions provided in the Help file.
Ending remote administration

Required: The remote telephone is in programming
mode.
emj w Enter the programming code using the remote MF tele-
phone. This allows the system to free the external line
and the MF code receiver.
Type of MSN signal

This setting lets you choose one of the four types of
rings for various calls, and a ring for registered MSNs.
The default configuration for MSNs is Ring type 1.
31994).
dkg w Enter the programming code.
121
General settings
Step by step
e . h Select a ring type for the selected MSN.
Assigning a temporary MSN

This feature allows you to use a temporary MSN from
your own directory to make an external call. Or, to use
the "Key Assignment" feature to assign a key to an MSN
for monitoring incoming and outgoing calls (see key as-
signment - Using a temporary MSN to make a call, in
the User Manual).
31994).
dmg w Enter the programming code.
p w Enter the MSN number selected:
Example
Slot MSN
001 3415565 - Home
002 3416496 - Office
User is at his/her office (3416496):

e = This setting specifies an MSN for other facilities
(e.g 3415565)
f = This setting specifies MSN slot
(001 ... 140) for other facilities
(for example 001)

At this time, the called destination receives the informa-
tion that the calling number is 3415565, even though
the call has been originated from number 3416496.
MSN identification mode
122
General settings
Step by step
This setting specifies how the MSN is shown on a sys-
tem telephone display. In the default configuration no
Mode is configured.
31994).
ffh w Enter the programming code.
d . f w Select the information to be shown on the display:
d = None (default)
e = MSN name
f = MSN number
This feature does not work when option 1 is se-

lected in the programming of code 039Caller ID
by name/number.
Remote administration password

through an MSN
This setting allows you to specify a password so that all
incoming calls from a remote HiPath 1100 Manager that
provides the correct password can be authorized to ex-
ecute remote administration. In the default configura-
tion, no password is set.
31994).
ffd w Enter the programming code.
p w Enter an access code consisting of a maximum of 5 dig-
its.
In order to enable this feature the Without MSN

verification function (Code 070) must also be ac-
tivated.
Delete disconnected consoles
123
General settings
Step by step
This programming code should be used in case the
warning message "NBR. MAX. KEY DIAL EXCED" is
shown on the display when connecting a console (opti-
Point key module or optiPoint BLF) to an optiPoint 500
telephone set or enabling a virtual keypad (See User
Manual - A31003-K1160-B802-*-* ) on the system tele-
phone (KS).
31994).
ejj w Enter the programming code.
If this code is used, all the programmed keys of

the disconnected consoles will be lost.
124
General settings
Step by step
PABX Trace log

PABX Trace is a tool used to monitor the events that
have occurred in the PABX during a certain period. This
code allows you to configure the profiles to be moni-
tored using the trace.
The trace can be started/ended using the HiPath 1100
Manager or the feature codes (see User Manual).
The default setting is trace not configured.
31994).
fhj w Enter the programming code.
de.eg Enter the code of the profile:

de - Analog extensions
df - Analog trunks
dg - optiPoint extensions
dh - KS extensions
di - ISDN telephones
dj - ISDN trunks
dk - Voice mail
dl - CLIP/FDW
dm - Internal connections
ed - Sensor/Relay
ee - ISDN/CAS Layer 3;
ef - ISDN Layers 1 and 2;
eg - optiPoint Layers 1 and 2.
or
q w Press the key to delete the current configuration.
or
Wait 5s w Initial status for programming mode.
After switching off or updating data you do not

need to reconfigure the trace, although only the
configuration and the status will be saved. The
data will be lost when any of these events occur.
125
Entrance telephone
Step by step
Entrance telephone
The HiPath 1100 can be connected to 2 different types
of entrance telephone:
• The internal entrance telephone, which uses a con-
nection interface between the door device and the
PABX (for example, TFE)
• The external door extension, connected directly to
the A/B or S0 slot
Internal entrance telephone
Configuring an internal entrance telephone

This function enables the system to use an entrance
telephone. You can connect up to 20 entrance tele-
phones in extension slots. Each entrance telephone
must be individually activated in the system.
31994).
eei w Enter the programming code.
e . fd w Select a slot for the entrance telephone extension (1 to
20).
p w Enter the analog extension number (e.g., 12/102) to be
activated as an entrance telephone.
p w Repeat these steps for any additional slot.
or
r w Press this key.
Deleting an entrance telephone assignment

31994).
eei w Enter the programming code.
e . fd w Enter the slot to be deleted.
q w Delete the assignment of the entrance telephone to the
extension.
p w Enter the next slot.
or
126
Entrance telephone
Step by step
r w Press this key.
1. By default, no slot is set as an entrance tele-

phone.
2. Each module of the TFE interface allows only
one entrance telephone to be connected.
3. Each TFE module works as an entrance tele-
phone OR pager interface. Two modules are
required to use both functions.
Door lock
This feature detects when there is a locking device in-
stalled in a given slot in the internal entrance telephone.
31994).
eej w Enter the programming code.
e . fd w Enter the slot for the TFE Interface where the lock is lo-
cated (1 to 20).
q or r Activate/deactivate the door lock:
q = Activated
p w Repeat these steps for any additional slot.
or
r w Press this key.
DIDs for entrance telephones

It specifies the extensions that will be called during day
or night service when the entrance telephone is activat-
ed.
The default setting is extension 11/101.
31994).
eim w Enter the programming code.
e.fd w Enter the slot for the entrance telephone interface (1 to
20).
e or f Select a period of time:
127
Entrance telephone
Step by step
e = Day
f = Night
p w Enter the extension number (e.g. 12/102) to answer
calls from the entrance telephone.
qp.qp w Dial the next extension number (up to 10 extensions).
or
r w Press this key.
Deleting DID Extensions

31994).
eim w Enter the programming code.
e.fd w Enter the slot for the entrance telephone interface (1 to
20).
e or f Select a period of time:
e = Day
f = Night
q w Delete DID extensions.
r w Press this key.
Permission to open the door

If there is a locking device installed in given slots in the
internal entrance telephone, permission will be required
for opening the door in the required slots.
This class of service is assigned to all extensions by de-
fault.
31994).
efi w Enter the programming code.
e.fd w Enter the slot for the extension configured as the door
opener (1 to 20).
p w . p w Enter the extension numbers (e.g., 12/102) to be acti-
vated as door openers.
128
Entrance telephone
Step by step
q w Delete extensions activated for opening doors.
r w Press this key.
Deleting Authorized Extensions

31994).
efi w Enter the programming code.
e.fd w Enter the slot for the extension configured as the door
opener (1 to 20).
q w Delete the extension assigned to the entrance tele-
phone slot.
r w Press this key.
External door extension

The use of an external door extension is defined during
the programming phase of ”Type of equipment con-
nected to the extension” Æ page 85, code 003. These
devices are connected directly to analog ports A/B or in
the bar of the S0 module as follows:
• The external analog entrance telephone device
must behave like an analog telephone (dialing, de-
tection and DTMF control)
• The ISDN external door extension device must be-
have like an ISDN telephone. It must also be con-
trolled by DTMF signals.
Consult the external door extension manual to

check available settings.
Go to the HiPath 1100 Manager folder - Ad-
vanced/System Settings/General - "External en-
trance telephone" and enter the information on
the entrance telephone device for the device to
work correctly.
129
Report
Step by step
Report
Information about calls received and made is stored in
the system’s memory HiPath 1100. CDR records can be
reviewed in the following manner:
• By using a PC or printer connected through a serial

interface.
• By using a PC connected on a local network.
The tickets list can be viewed on a Billing Application
installed in the PC or through Windows’ Hyper Termi-
nal.
• For the Windows’ Hyper Terminal the HiPath 1100

provides local control of ticket purchasing at any
time through a series of commands that can be pro-
grammed into the application interface with the
switch.
– Interface commands:
Command Description
\nticket_start\n This command will be sent by the
user (Application) to the PABX, re-
questing that the stored tickets start
being sent.
\nticket_stop\n This command will be sent by the
user (Application) to the PABX, re-
questing that the stored tickets stop
being sent.
After receiving and accepting those commands,

new tickets or tickets that are still stored will not
be transmitted to the PABX.
130
Report
Step by step
– Interface answers:
Command Description
\nend of tick- This answer will be sent by the
ets\n PABX to the Application interface
when no stored tickets are left to be
transmitted. This command can be
used as an indicator to end com-
mand "\nticket_start\n" when all
stored tickets have been sent.
\nprint_stopped This answer will be sent by the
\n PABX to the Application interface af-
ter receiving command
"\nticket_stop\n" to inform the user
that the connection with the applica-
tion can be closed without losing
the tickets.
To set up and use the Billing Application, please

refer to the appropriate product manual.
• For Windows’ Hyper Terminal, the following setting

is required:
– Configure the CommSever for ADSL connection.
– Select the "Serial Printing" checkbox on the HiPath
1100 Manager, under Advanced -> System Set-
tings
– Set the Hyper Terminal in TCP/IP mode with the
IP of the ADSL expansion board (ADSL, SLIMC,
SADSLIM, LIMC or ADSLIM modules):
HiPath 1100 V6.0 - ADSL Module (Default IP
10.0.0.1) and the port (9366);
HiPath 1100 V7.0 - SLIMC, SADSLIM, LIMC or
ADSLIM modules (Default IP 192.168.254.253)
and the port (9366);
– Do not use a Serial or ADSL connection type
while using HyperTerminal. During ticketing, the
administration can be performed via USB connec-
tion, optiPoint, ISDN or analog modem.
– Tickets will only be shown after the end of the first
connection.
– Disconnect HyperTerminal to establish a serial or
ADSL connection to the HiPath 1100 Manager.
131
Report
Step by step
If ADSL Connection mode is not being used to

issue
tickets, we recommend that you deactivate the
"Cable Printing" checkbox in the HiPath1100 Man-
ager.
To provide accurate call details, you must update

the system’s time and date information
(Æ page 103).
The following information is recorded:

• Current date (Date)
• End of the call (Time)
• External line used (Ln)
Note: Example of the (Ln) field content for ticketing:
External line (Ln) Field

801 00
802 01
If the extension is programmed with the Call de-

flection feature, the Ln field will show the num-
ber 45.
• Extension (Ext)
Some specific types of access will be displayed in this
field, indicated by the following numbers:
:
Access (Ext)
Field
Sensor - Outgoing call 9101
Data Link - Outgoing or incoming data call 9201
for system administration
DISA - Incoming call 9301
Fax/DID - Incoming call 9401
• COS changeover (WCOS)
• Ring duration (Ring)
• Call duration (Duration)
• Dialed number (Number)
To maintain confidentiality, the last four digits of the
number can be replaced with a "?."
132
Report
Step by step
• Type of Call (I):
1 = Incoming call
2 = Outgoing call
5 = Transferred incoming call
6 = Transferred outgoing call
7 = 3-way conference with incoming call
8 = 3-way conference with outgoing call
* = Incoming call, not yet answered
• Impulses (Call fees) with a TME1 module installed
• Project Code (Account Code)
Example
Date Time Ln Ext WCOS Ring Duration Number I Callfees Acc. Code
22.11.99 14:00:00 01 21 00:14 00:01:34 2222222 1
A new call detail report is issued when a call is trans-

ferred. The hold time at the external line is accounted
for by the extension that transferred the call.
In the event of a power outage during ticketing,

all tickets that were being sent when the power
outage occurred are resent when a connection is
established once again.
Example:
If 300 tickets are stored in the memory, then
1. The user establishes a new connection, sends
100 tickets and terminates the connection.
2. Once a new connection is established, to
send the remainder 200 tickets, a power outage
occurs
3. After the power outage, once the user re-
sumes his/her work, a new connection is estab-
lished. During this connection all 200 tickets that
were being sent when the power outage oc-
curred are resent.
133
Report
Step by step
Ticket account codes

External calls can be assigned account codes which
provide more control over telephone costs. This infor-
mation may be presented on the billing ticket. This ac-
count code is defined by the user and is made up of a
sequence of up to 10 random digits (0...9) which could
be, for example, the number of a court case (see User
Manual Functions used during a call - account code, in
the ).
If account codes have not been configured in advance
using the HiPath 1100 Manager (See account codes -
A31003-K1270-M100-*), only ten-digit account codes
will be accepted in analog and S0 telephones. Other-
wise, the call will not be completed.
31994).
dmi w Enter the programming code.
q or r w Activate/Deactivate sending account code for call detail
report:
q = Activated
It is important for the system’s support techni-

cian to guide users on the settings and proce-
dures involved in using this feature.
134
Report
Step by step
Account code type

Entering the account code when making an external call
can be "mandatory" or "optional", depending on the
way the code is configured.
• Optional - There is no need to enter the account

code at the start of the call in order to complete the
call. However, it can be typed in during the call if you
are using a system telephone.
• Mandatory - The account code must be entered at
the start of the call or it cannot be completed.
31994).
fhg w Enter the programming code.
e or f w Account code type:
e = Optional (default)
f = Mandatory
Account code confirmation

When account code confirmation is activated, only ac-
count codes that have been configured previously may
be used (account codes must be set using HiPath 1100
Manager). If an invalid account code is typed in, a neg-
ative tone will sound or a message will be displayed.
If confirmation is deactivated, any account code may be
used.
31994).
fhh w Enter the programming code.
q or r w Activating/Disabling account code confirmation:
q = Activated
135
Report
Step by step
Data transmission rate

The system can be connected to a PC or printer with a
V.24 adapter to display or print the ticketing report
(Æ page 130). The communication speed can be set to
ensure proper data transfer.
31994).
efd w Enter the programming code.
e . m Enter the code for the transmission (Baud) rate:
e = 9600 Baud
f = 14400 Baud
g = 19200 Baud (default)
h = 38400 Baud
i = 56000 Baud
j = 57600 Baud
k = 115200 Baud
l = 128000 Baud
m = 256000 Baud
25-digit suppression in CDR records

The last digits dialed in an external call can be sup-
pressed in the data output. They will be replaced by the
"?" symbol.
By default, no digit is suppressed.
31994).
efe w Enter the programming code.
d . m Select the number of digits to be suppressed.
136
Report
Step by step
Call detail report for incoming calls

If the system is activated for Caller ID over digital (E1
CAS or S2 access) or analog lines activated by a local
carrier, the call information will be displayed on the call
detail report.
The "Ext" (Extensions), "Ring" (Ring Duration), "Duration"
(Call Duration) and "Call fees" (Pulses) columns remain
empty while the "I" (Type of Call) column shows an " * "
next to the call.
31994).
eje w Enter the programming code.
e . h Enter the code for the type of call detail report.
e = Outgoing calls are recorded at the end of the call.
Incoming calls (with or without Caller ID at the
source) are recorded at the end of the call
(default).
f = Outgoing calls are recorded at the end of the call.
g = Outgoing calls are recorded at the end of the call.
Incoming calls with Caller ID at the source are
recorded at the beginning of the call.
Incoming calls (with or without Caller ID at the
source) are recorded at the end of the call.
h = Outgoing calls are recorded at the end of the call.
Incoming calls with Caller ID at the source are
recorded at the beginning of the call.

Caller ID service must be contracted with a local
carrier.
Call detail report filter

The number programmed in this filter specifies the type
of outgoing call to be recorded, based on the first four
digits of the dialed number.
For example, In order to record only outgoing interna-
tional calls you must program the digits "00".
The maximum number of digits is 4.
137
Report
Step by step
In the default setting a digit sequence is not configured.
31994).
ejk w Enter the programming code.
p Enter the sequence of digits (up to 4) for the numbers

to be recorded.
Call detail report through serial inter-

face
This setting specifies whether call detail report will be
done through a serial interface or a modem.
31994).
ddj w Enter the programming code.
q or r w Activate/Deactivate call detail report through a serial in-
terface:
q = Activated
138
Fax/DID
Step by step
Fax/DID
Systems can be equipped with an optional Fax/DID
Module (direct dialing to extensions) for answering ex-
ternal calls automatically, playing announcements and
detecting fax signals. A caller can dial any extension or
enter any digit configured in the Answering Menu and
be transferred to another extension or group. The max-
imum number of calls that can be answered simulta-
neously is 8.
The feature has five modes of operation: Fax only, DID,
Fax/DID, message and Auto Fax. If an S0 or TME1 mod-
ule is also installed, a fourth connection state is avail-
able: DID for digital lines.
Messages stored with this feature can be programmed
for a second attendant to answer external calls or for a
call forwarding destination for an extension (see call for-
warding, in the User Manual).
Fax mode
In this operating mode, the system detects only Fax sig-
nals. A greeting message is played for all incoming ex-
ternal calls. If the caller wants to send a fax, it can be
sent at the end of the greeting. If no fax signal is detect-
ed within 10 seconds of the greeting message, a sec-
ond message is played and the call is transferred to an
attendant.
DID Mode
In this connection state the interface detects exten-
sions or digits dialed and then transfers the call accord-
ingly. When an external call is answered, a greeting
message is played to guide the caller. The following is
an example of a recorded message: "You have reached
Siemens. Dial the extension number you would like to
reach: 22 for sales department or 23 for technical sup-
port." If no valid MF signal is detected within 10 sec-
onds of the greeting announcement, a second greeting
will be played and the call will be transferred to an atten-
dant.
139
Fax/DID
Step by step
Fax/DID Mode
In this connection state the Interface detects fax sig-
nals, and extensions or digits entered. When an exter-
nal call is answered a greeting message is played to
guide the caller. The following is an example of a record-
ed message: "You have reached Siemens. To send a fax,
start transmission now. For the sales department, dial
22. For technical support, dial 23." If no valid fax signal,
digit or extension is detected within 10 seconds of the
greeting announcement, a second greeting will be
played and the call will be transferred to an attendant.
Greeting mode
When an external call is answered, a greeting message
is played and the call is transferred to an attendant. The
following is an example of a recorded message: "You
have reached Siemens. Your call is being transferred."
Auto-Fax mode
When this mode is activated, the system can detect a
fax signal during the first ten seconds of a conversation
then transfer the call to a specified extension, such as a
Fax/DID. When no signal is detected the conversation
proceeds as usual.
Answering menu
The HiPath 1100 lets you create a customized call an-
swering menu transferring the call to an extension or a
group, depending on the number entered.
A call is transferred to a preconfigured destination after
3 seconds. If a digit is entered before this period of
time, it will be analyzed and the call will be forwarded to
a new destination. The destination can be an extension
or a group.
When the Call Answering Menu is not configured, the
system can only detect extension and group numbers.
31994).
ddm w Enter the programming code.
d ... m or q Select a digit for call forwarding.
140
Fax/DID
Step by step
p w Type in the extension number, group, relay on/off or re-
mote configuration associated to the number (e.g.: 12/
780).
d ... m or q Select the next digit for call forwarding.
or
r w Press this key.
To remove an option
31994).
ddm w Enter the programming code.
d ... m or q Select the call forwarding digit to be removed.
w Wait 5 second to delete.

d ... m or q Select the call forwarding digit to be removed.
or
r w Press this key.
Recording a greeting
The system provides a feature for recording announce-
ments for auto-answering, call transfers, and alarms.
The recording is done using the handset. We suggest
that you record your greeting in a quiet environment.
You can check the recorded greeting by playing it back.
You can record a different greeting for each connection
state.
To ensure proper operation record at least one greeting
announcement and one greeting for transferring calls.
31994).
egk w Enter the programming code.
m or d Enter code "9" to "record new greeting" or "0" to "play
back greeting."
de ... ef w Next, enter the code to select one of the following an-
nouncements:
141
Fax/DID
Step by step
de = Fax Mode - Greeting for business hours (up to
24 seconds)
df = Fax Mode - Greeting for night service (up to
24 seconds)
dg = Fax Mode - - Message for transferring calls
(maximum of 16 seconds)
dh = DID Mode - Greeting announcement for busi-
ness hours (maximum of 32 seconds)
di = DID Mode - Greeting announcement for night
hours (maximum of 32 seconds)
dj = DID Mode - Greeting for transferring calls
(maximum of 16 seconds)
dk = Fax/DID Mode - Greeting announcement for
business hours (maximum of 32 seconds)
dl = Fax/DID Mode - Greeting announcement for
night service (maximum of 32 seconds)
dm = FAX/DID Mode - call forwarding announce-
ment (maximum of 16 seconds)
ed = Caller ID Announcement Mode (maximum of
16 seconds)
ee = Alarm announcement - only HiPath 1120 (max-
imum 8 seconds)
ef = Reservation
s Speak directly into the handset to record a greeting. Or

listen to a recorded greeting.
e Press this key to stop the recording or the playback of

the greeting.
m or d Enter the code for recording a new greeting ("9") or for
playing back a new greeting ("0").
or
r w Press this key.
142
Fax/DID
Step by step
Call answering mode Configuration

The Fax/DID Module’s Auto-answering mode must be
configured individually for each analog and digital line.
To activate
31994).
efk w Enter the programming code.
(e.g., 801).
d ... i Select the operating mode for the line:
d = deactivated
e = Fax
f = Attendant
g = Fax/DID
h = Greeting
i = Auto-Fax
or
r w Press this key.
To deactivate
31994).
efk w Enter the programming code.
(e.g., 801).
d Enter the code to deactivate Fax/DID reception.

or
r w Press this key.
143
Fax/DID
Step by step
Fax reception extension

After the detection of a fax signal, the Fax/DID Module
can transfer a call to a preconfigured extension. The DID
Mode does not need to be configured for this feature.
31994).
efl w Enter the programming code.
p w Select an external line (e.g., 801) for Fax/DID Reception.
p w Enter the extension number for Fax Reception (e.g., 12/
102).
or
r w Press this key.
You must first program the extension for fax in

"Type of equipment connected to the extension -
Code 003" before programming Code 28.
Deleting Fax Reception Extensions

31994).
efl w Enter the programming code.
p w Enter a number for an external line (e.g., 801) assigned
to Fax Reception.
q w The Fax extension selected is removed.
p w If necessary, enter the number for the next external line
available.
or
r w Press this key.
144
Fax/DID
Step by step
Collect call barring for Fax/DID

cally rejects all incoming collect calls to a Fax/DID over
a digital line. Calls received over an analog line are re-
jected only at the moment they are answered. Call bar-
ring will not work for calls transferred to a Fax/DID.
31994).
ddl w Enter the programming code.
e ... h w Select an operating mode for the Fax/DID Module:
e = Fax
f = Attendant
g = Fax/DID
h = Greeting (message)
q or r w Activate/Deactivate collect call barring for the selected
mode:
q = Activate
r = Deactivate (default)
p w Enter the next operating mode.
or
r w Press this key.

145
Fax/DID
Step by step
MSN Answering for Fax/DID

This setting specifies a Fax/DID answering mode for
each MSN number.
31994).
dld w Enter the programming code.
dde ... ehd w Enter MSN slot (001 ... 140).
d ... i Select an answering mode for MSN:
d = deactivated (default)
e = Fax
f = Attendant
g = Fax/DID
h = Greeting (message)
i = Auto-Fax
p w Enter next MSN.
or
r w Press this key.
In this case, the ""Call deflection" on page. 154"

feature (Code 228) does not work.
Fax extension for MSN

After detecting a fax signal, the Fax/DID module can
transfer a call to a Fax extension. The DID Mode does
not need to be configured for this feature.
31994).
dle w Enter the programming code.
p w Enter the extension number for Fax Reception (e.g., 12/
102).
dde ... ehd w Enter the next MSN position.
146
Fax/DID
Step by step
or
r w Press this key.
Releasing Fax/DID after a timeout

When a Fax/DID Module is answering 8 calls simulta-
neously, the next call will receive a ring signal generated
by the local carrier until the HiPath 1100 answers the
call. If the timeout specified for this feature is shorter
than the local carrier’s timeout, the call can be routed in
two different ways, depending whether the PABX re-
ceived it over an analog or a digital line:
• For an analog trunk, the switch is required to bypass
the Fax/DID and forward calls to an analog line atten-
dant (if there is no attendant available, the call is for-
warded to an overflow extension). Of course, if a
Fax/DID channel becomes available in the mean-
time, the call will be answered as usual and the tim-
eout will be ignored.
However, if the time specified for this setting is
longer than the local carrier’s timeout (1.5 minutes
for Brazil), the call will be disconnected by the local
carrier before the PABX can forward it to an atten-
dant.
• In the case of a digital line (E1 CAS, S2 or S0 access),
the PABX sends a "disconnect" signal to the line
upon receiving the call. This means that the time
specified for this setting is ignored in the case of dig-
ital lines. When the Fax/DID is busy answering 8 si-
multaneous calls, the external caller hears a busy
signal.
31994).
dmh w Enter the programming code.
dd ... mm Enter the delay time (00 to 99 in cycles of 5 seconds)
where 00 = 0 seconds... 06 = 30 seconds (default), etc.
147
Digital trunk settings
Step by step
When the Fax/DID module answers calls, it plays

one of the twelve greeting messages recorded,
unless it is waiting for user input (in the case of
a DID). When the Fax/DID module answers a call
and forwards it to an extension (the call is ringing
somewhere), that call is no longer considered
one of the eight calls that is keeping the Fax/DID
module busy. In sum, once the Fax/DID module
forwards a call to an extension, the channel is
available for another call.

HiPath 1100 systems can be equipped with digital
trunks by installing an S0 (ISDN access) and a TME1 (E1
CAS or S2 access) module).
S0 module
Each ISDN access provides two communications chan-
nels (64 kbps each) as well as a capability for sharing ap-
plications such as video conferencing or Internet ac-
cess. Depending on your carrier, some facilities may be
provided, including Caller ID, Caller ID Blocking, Direct
Dialing to Extensions, and so on if activated by the car-
rier. The HiPath 1120 can be equipped with a 2-port
module; the HiPath 1150 with a 2-port module or one 5-
port module; and the HiPath 1190 with two 2- or 5-port
modules.
When only ISDN digital lines are being used, the follow-
ing functions must be configured: DID, external number
registration, area code, country code.
148
Step by step
S0 ports
This setting specifies the operating mode for the S0
module, maximizing the system’s port usage.
This option is best for the HiPath 1190 due to its high
port capacity. The goal is to obtain the greatest possible
extension numbers/external lines allowed according to
the following port detection rules:
• External line and extension (default): Each port will
decrease the number of external line slots by 2 and
extension slots by 1. The connection may be PP,
PMP or S0 Bus line (see item "Operation Mode for
S0 Line").
• External line only: Each port will decrease the num-
ber of external line slots by 2. The connection must
be PP or PMP. If it has been previously configured as
S0 Bus line, the connection will be automatically re-
versed to PP (which is the default).
• Extension only: Each port will decrease the exten-
sion number slots by 1. The connection must be a S0
Bus line. If it has been previously configured as PP
or PMP, the connection will be automatically re-
versed to S0 Bus line.
After completing the configuration, the system

must be restarted.

31994).
djf w Enter the programming code.
de, df, Dial the S0module slot number on the system1.
dg or ee
e ... g Select an operating mode:
e = External line and extension (default)
f = External line only
g = Extension only
de, df, Enter the next slot for the S0 module.
dg or ee
or
[1] Module slots are: HiPath 1120 (02), HiPath 1150 (03) and HiPath
1190 (01 and 11).
149
Step by step
r w Press this key.
Operation Mode for S0 Line

This setting specifies the type of connection between
the S0 Module digital lines and the local carrier. The con-
nection can be Point-to-Point or Point-to-Multipoint or S0
Bus.
31994).
emd w Enter the programming code.
de, df, Enter the S0 module slot on the system1.
dg or ee .
p Enter the physical position of the port on the S0 module
dd . de = For the HiPath 1120 (The Position of
the Port 00 is only for the external line - PP or PMP)
dd .dh = For the HiPath 1150;
dd .dh = For the HiPath 1190 (For the second
module, place position 11 and port from 00 ... 04).
e ... g w Select the type of connection for the external digital
line.
e = Point-to-Point (PP - default for the first port)
f = Point-to-Multipoint (PMP)
g = Bus S0 line call (default for all other ports)
p Key in the physical slot of the port in the S0 module
or
r w Press this key.
With the HiPath 1120, the S0 module’s first port

can only be a digital line, PP or PMP. It cannot be
programmed as an S0 bus.
With other switches, the first port may also be
configured as an S0 bus.
1190 (01 and 11).
150
Step by step
Symmetric/Asymmetric Call
This setting configures the system for symmetric or
asymmetric calls.
Check with your local carrier to know which operating
mode should be configured for your system.
31994).
dkh w Enter the programming code.
dg or ee
p Enter the slot for the S0 module slot:
dd . de = For the HiPath 1120(The Position of
port 00 is only for the external line - PP or PMP)
dd . dh = For the HiPath 1150;
dd . dh = For the HiPath 1190 (For the second
q or r w Select the mode of the call:
q = Asymmetric
r = Symmetric (default)
No ACK Setup for S0 line

Check with your local carrier to find out which operating
31994).
dki w Enter the programming code.
dg or ee
p Enter the slot for the S0 module port:
1190 (01 and 11).
1190 (01 and 11).
151
Step by step
dd . de= For the HiPath 1120 (The Position of
q or r w Activate/Deactivate ACK setup:
q = Activated
Notify
Check with your local carrier to find out which operating
31994).
dkj w Enter the programming code.
de, df, Type in the S0 module slot on the system1.
dg or ee
dd . de = For the HiPath 1120 (The Position of
dd . dh= For the HiPath 1150
q or r w Activate/deactivate notify:
r = Deactivated
Automatic Keypad
This feature allows you to activate the appropriate ISDN
function at the terminal, without the need for external
access.
1190 (01 and 11).
152
Step by step
For information on which ISDN functions can be con-
trolled on your country, ask your local carrier.
31994).
dkk w Enter the programming code.
q or r w Activate/Deactivates the Automatic Keypad:
q = Activated
Assigning a digital line to an MSN

This features allows you to assign the MSNs provided
by your local carrier to calls made to digital lines.
By default, all digital lines are assigned to MSNs.
31994).
dkl w Enter the programming code.
pw Enter a number for an external digital line (e.g: 801).
dde . ehd w Enter the next MSN position.
or
r w Press this key.
Deleting assigned external lines

31994).
dkl w Enter the programming code.
qw The selected external line is deleted.
dde . ehd w Enter the next MSN position.
or
r w Press this key.
153
Step by step
MSN automatic internal distribution

This features allows you to assign different MSN num-
bers for each S0 interface. The number of S0 interfaces
varies according to the type of S0 module. (See Service
Manual - A31003-K1160-S100-X-XX20). MSN numbers
must be configured using the HiPath 1100 Manager
(see Help file on Manager application).
ISDN telephones can be configured for any of the MSN
numbers assigned to an S0 interface. The configuration
must be carried out manually on each telephone set.
The maximum number of MSNs allowed varies accord-
ing to the specific telephone model.
On the Gigaset SX255 you can assign several

MSN numbers for each telephone using the Hi-
Path 1100 Manager. However, each set stores
only the first 10 MSN numbers. For further infor-
mation on configuration and programming proce-
dures for the Gigaset SX255, refer to the Gigaset
SX255 User’s Manual (A31008-X255-B100-X-
XX19).
Call deflection
When this feature is available and provided by a local
carrier, an incoming call to an extension activated with
call forwarding (*11) is routed directly to an external
destination over the public network. Alternatively, the
HiPath 1100 system can be used.
31994).
ffm w Enter the programming code.
q or r w To activate/deactivate call deflection over the public net-
work.
q = Activated - uses the public network
r = Deactivated - uses the system HiPath 1100 (de-
fault)
154
Step by step
When there is an incoming call to an extension

activated for external call forwarding, the system
sends information about the call’s new destina-
tion and the number of the forwarded extension
to the public network. This is done by means of
a call deflection activation message. The call is
forwarded over the public network, which means
that on theHiPath 1100, B channels are not need-
ed.
The local carrier can send to the HiPath 1100 in-
formation about the forwarded call billing.
If external call forwarding cannot be carried out
through Call Deflection to the public network, it
will be carried out by the system.
ISDN Layer 1
Allows you to change some default ISDN settings for
specified countries.
31994).
ede w Enter the programming code.
dg or ee
dd . de = For the HiPath 1120 (The slot for
port 00 is only used for the external line - PP or PMP);
dd . dh= For the HiPath 1190 (For the second
q or r w Activate/deactivate layer
q = Activated
r = Deactivated
1190 (01 and 11).
155
Step by step
ISDN Layer 2
Allows you to change certain default ISDN settings for
31994).
edf w Enter the programming code.
dg or ee
port 00 is only used for the external line - PP or PMP)
dd . dh = For theHiPath 1190 (For the second
q or r w Activate/deactivate layer
q = Activated
r = Deactivated
B Channel
Allows you to change some default ISDN settings for
31994).
edg w Enter the programming code.
p Enter the S0 module slot on the system.
df = For the HiPath 1120
dg = For the HiPath 1150
de and ee = For the HiPath 1190 .
dd . de = For theHiPath 1120 (The slot for
1190 (01 and 11).
156
Step by step
dd . dh = For the HiPath 1150
q or r w Master/Slave.
q = Master
r = Slave
"No DIV.LEG info" for ISDN line

If this option is deactivated and a local carrier provides
the "Diversion" service for ISDN lines, the extension
forwarding the external calls to an external line can
show the original numbers of the participants to the
calling parties.
Otherwise, only the number of the MSN/Attendant of
the PABX will be made available.
In the default configuration, this option is activated for
the following countries: Australia, Greece and the Neth-
erlands.
31994).
fhm w Enter the programming code.
p Enter the S0 module slot on the system.
df = For the HiPath 1120
dg = For the HiPath 1150;
de and ee = For the HiPath 1190 .
p Enter the slot for the S0 module port:
q or r w Activate/Deactivate.
q = Activate
r = Deactivate
157
Step by step
This feature only works in ISDN lines in PP or

PMP mode and only with T-Reference Point.
TME1 module
The TME1 module can be configured to operate with E1
CAS access or S2 access. To determine the number of
analog and digital lines that will be available in the sys-
tem, see Service Manual - "Considerations for digital
lines in the HiPath 1150/1190".
The TME1 module is factory configured to oper-

ate as an E1 CAS interface.
In order for the module to work as a S2 interface
you must run a reconfiguration procedure using
the S2M Maintenance tool.
When the total number of digital trunks config-

ured for the module plus the number of analog
trunks exceeds the maximum capacity of the
system, the analog trunks for the EB 202, 206
and 210 expansion modules are deactivated.
Nevertheless, the extensions will continue to
work as usual. Lines are deactivated in the order
that they are physically installed (1, 2, etc.). This
process continues until the total number equals
the required number of trunks. The remaining
modules continue to operate as usual.
However, in the case of the EB 200, 400 and 800
modules, it is strongly recommended that you
change their slots to prevent their deactivation.
These modules become inoperable if any one of
their external line slots is deactivated.
158
Step by step
E1 CAS access
E1 CAS access allows the system to use Caller ID and
direct dialing to extensions, reducing the number of lost
calls and simplifying access for the user. The HiPath
1150 can be equipped with one TME1 module (config-
ured for up to 15 standard channels or 20 expanded
channels) and the HiPath 1190 with two TME1 mod-
ules.
When only E1 digital lines are used, you only need to
program the external number registration. Country code
and area code can be left blank.
Note:
• Country code and area code are never sent to the
public exchange.
Access S2
Each ISDN access provides 30 communications chan-
nels (64 kbps each) as well as a capability for sharing ap-
plications such as video conferencing or Internet ac-
cess. Depending on whether your carrier has activated
them, some features such as Calling Line Identification
Presentation (CLIP) and Malicious Call Identification
(MCID), Calling Line Identification Restriction(CLIR),
among others, may be provided. The HiPath 1150 can
be equipped with one TME1 module (configured for up
to 30 channels) and the HiPath 1190 with two TME1
modules (the first configured for up to 30 channels and
the second up to 15 channels).
When only digital lines are available, the settings for
DID prefix, external number phonebook, country code,
and area code must be configured.
A TME1 with S2M access operates on TEI (Termi-

nal Endpoint Identifier) non-automatic mode). The
TEI value must be configured in the S2M Mainte-
nance tool.
This service is only available for Italy.
159
Step by step
External line prefix

This setting specifies the prefix for the PABX external
lines, for domestic and international calls. By default,
the type of a programmed call is not specified.
31994).
elm w Enter the programming code.
e or f w Select the type of call:
e = National
f = International
p Enter the line prefix (up to 5).
r w Press this key.
External number registration

To use the attendant feature each MSN must be regis-
tered to a specific slot.
If the prefix (Code 089) for these numbers has already
been configured, only the final digits need to be regis-
tered.
By default, no digits are specified.
31994).
eme w Enter the programming code.
dde . ehd w Enter a slot (001 ... 140).
p w Enter the MSN (up to 20 digits).
r w Press this key to confirm the entry.
(After entering 20 digits, the entry mode exits automat-
ically.)
dde . ehd w Enter the next slot.
or
r w Press this key.
160
Step by step
Automatic MSN assignment via local

carrier
This is a subscription service activated by a local carrier.
When this facility is activated external line MSNs can be
automatically registered.
When you press the Scan button on the HiPath 1100
Manager (Basic -> MSN -> Settings -> Browse Button -
for further information, see the Help file), a message is
sent to the local carrier requesting the MSNs. Once the
carrier receives the message, it replies by sending the
MSNs, which are then automatically entered into the
system.
In order for all MSN numbers to be entered, the remote
seizure mode must be configured as PMP (Point-to-
Multipoint) and the system number must not have been
specified in the HiPath 1100 Manager (Advanced->Sys-
tem Settings -> Regional Settings). If the operating
mode is PP (Point to Point), only the system number will
be registered. You must configure MSN numbers (Ba-
sic->MSN->Settings). Any MSN number previously
configured must be deleted.
Automatic MSN assignment facility provided by

a local carrier only works if you also subscribe to
Call forwarding on the public network.
Assignment of an MSN to attendants

MSNs registered for each slot (see "MSN and extension
assignment for external outgoing calls - code 086")
must be assigned to extensions, call groups or a mail-
box using an EVM Virtual Port (see "Mailbox assign-
ments - code 203") designated for answering calls dur-
ing a specified period of time.
You may not insert the same extension, group or EVM
virtual port more than once. A distinctive tone on the
handset indicates an invalid entry.
In the default configuration, there are no extensions as-
signed to any slots.
31994).
emf w Enter the programming code.
161
Step by step
dde ... ehd w Enter the external number slot.
e ... h Select a period of time:
e = Day service
f = Night service
g = Day service, second attendant
h = Night service, second attendant
p Enter the extensions or call groups (CG, HG or UCD - up
to 10 extensions per group. For example: 11/770, 780 or
790) or EVM Virtual port (for example: 744).
dde ... ehd w Enter the next slot.
or
r w Press this key.

Deleting an extension number

31994).
emf w Enter the programming code.
dde ... ehd w Enter the external number slot.
qw Press the key to remove it.
dde ... ehd w Enter the next slot.
or
r w Press this key.
162
Step by step
Busy signal
This features allows all telephones in the "busy signal"
group to automatically switch to a busy signal when an
extension of the group (that activate this feature) has a
call in progress.
External calls no longer ring (caller hears a busy signal).
This is useful when there is only one person of the
group available and this person does not want to be dis-
turbed by other external calls while there is a conversa-
tion in progress. The caller will think that the called per-
son is busy at the moment.
31994).
ddh w Enter the programming code.
dde . ehd w Enter the slot for the MSN number.
e or f w Choose a period of time for the assignment of MSN to
extensions:
e = Day
f = Night
dde . ehd w Enter the slot for the group with a busy signal.
dde . ehd w Enter the next slot for the group with a busy signal.
or
r w Press this key.
This feature is valid only for digital lines with

MSN numbers. It is not valid if more than one ex-
tension is configured for an MSN number.
When the Fax/DID facility is configured for digital
lines, this feature is not operational.
163
Step by step
Local area code filter

When a call is received, the local area code (LAC) serves
as a filter for the number entered and determines its
type.
By default, no number is set.
31994).
dee w Enter the programming code.
p w Enter the local area code (up to 10 digits).
r w Press this key.
Country area code filter

When a call is received, the country area code (CAC)
serves as a filter for the entry number and determines
its type.
31994).
def w Enter the programming code.
p w Enter the country area code (up to 10 digits) according
to the table below.
r w Press this key.
Country CAC Country CAC

Brazil 55 India 91
Argentina 54 Pakistan 92
Portugal 351 Spain 34
Chile 56 Russia 7
Venezuela 58 Ukraine 380
Mexico 52 Peru 51
Vietnam 84 China 2 86
IM Spanish Philippines 63
IM English Canada 1
164
ADSL expansion boards
Step by step
Country CAC Country CAC

IM French South Africa 27
China 86 Turkey 90
Malaysia 60 Latvia 371
Singapore 65 Lithuania 370
Thailand 66 Italy 39
Greece 30 Australia 61
France 33 England 44
Korea 82

These provide a LAN Ethernet interface via their RJ45
connectors that allow direct PC connections to the Hi-
Path 1100 within the network and if you have an ADSL
modem available, they can share ADSL access, dis-
pensing with the need for an external ADSL modem or
HUB.
The HiPath 1100 can interact via the LAN network with
the applications used in your administration, such as:
HiPath 1100 Manager, SNMP services, Interaction Cen-
ter Smart, Raters, etc.
ADSL modem access must be activated by a carrier for
one of the lines. An Internet provider is also required.
Do not connect the V.24 interface cable to the

PABX when using a network interface module.
All data is delivered through the network.
Remember to configure the ADSL connection in
the CommServer.
All the PCs must have a network card installed
and be in the same network as the ADSL expan-
sion board.
You can check details on the installation and set-
tings of the modules can in the Service Manual.
165
Step by step
ADSL Module
This is a previous version used initially on HiPath 1100
V6.0 equipped with ADSL modem functions and LAN
interface on the same board.
The parameters required for this to work correctly must
be set using the administration software ”HiPath 1100
ADSL Manager” Æ page 188.
SLIMC, SADSLIM, LIMC and ADSLIM

modules
This version includes the set comprising a LIM module
(ADSL expansion board) and the ADSL modem, which
can be optionally mounted on the board.
• HiPath 1120: SLIMC module (LAN) and SADSLIM
module (LAN + ADSL modem)
• HiPath 1150/1190: LIMC module (LAN) and AD-
SLIM module (LAN + ADSL modem)
These modules already have the CommServer applica-
tion installed and do not need to be connected directly
to a PC to administer the PABX, only to the LAN.
To set the required parameters of the modules, use the
”Configuring the SpeedStream 4100 modem”
Æ page 190 and the administration tool ”Siemens Ad-
min Console” Æ page 188 (See Service Manual - Ap-
plications of the HiPath 1100)
The ADSL modem used is the Siemens Speed-

Stream 4100. You can consult the configuration
instructions in the manual which you will find in
the Setup and Installation CD.
166
EVM module
Step by step
Default configuration of the LAN inter-

face
This restores the default configuration of the LAN inter-
face module.
ADSL modules
– Default IP of the module: 10.0.0.1
– Default Subnet Mask of the module: 255.255.255.0
SLIMC, SADSLIM, LIMC or ADSLIM modules

– Default IP of the modem: 192.168.254.254
– Default Gateway of the module: 192.168.254.254
31994).
deg w Enter the programming code.
EVM module
EVM (Entry voice mail) is a voice mail solution for HiPath
1100 systems. Its features are controlled through he
keys on a system telephone or any type of equipment
with MF dialing capability.
EVM is configured and activated by technical personnel
through the HiPath 1100 Manager administration soft-
ware or a programming extension.
An EVM Module can operate simultaneously

with a Fax/DID facility except as follows: An EVM
is not configured for Auto-Answering, since this
capability is covered by the Fax/DID Module.
Feature Overview
• 24 default mailboxes, 2 of which can be used as for-
warding mailboxes (message/greeting for day or
night service).
• 4 virtual ports ( 744 to 747)
167
EVM module
Step by step
• Mailboxes can be configured automatically or by the
user.
• Capability for message/music playback before an-
swering.
• Up to two different greetings.
• Manual or day/night service greeting selection.
• Context-sensitive user’s guide
• Messages inform users of current menu options.
• Two parallel actions are allowed for call transfer and
auto-answering (2 message ports).
• Capability for up to 120 minutes of voice recording.
• Maximum voice message recording time for each
mailbox is 5 minutes, configurable from 1 to 5 min-
utes. The default setting is 2 minutes.
• Date and time display for each message.
• Memory overload alert when it exceeds 80%.
When a call to an extension is forwarded to an

EVM mailbox (call forward no answer or busy) a
message is played, explaining why the call is be-
ing forwarded.
These messages are played before the greeting
message and cannot be overwritten.
Messages:
• Call forwarding - Busy after call forwarding no
answer: "User’s connection is
busy at the moment".
• Call forward no answer: "The
user you are calling is not answering."
Duration of greeting messages

This setting determines a time period within which the
caller can record a greeting message.
31994).
fdd w Enter the programming code.
de ... di Enter the time available for the caller to record a mes-
sage (1 to 5 minutes). The default setting is 2 minutes.
168
EVM module
Step by step
Mailbox language
Use this setting to select the language to be used for
the mailboxes.
31994).
fde w Enter the programming code.
de ... em Enter the code for the country or group of countries as
shown on the table below (e.g., "06" for Portuguese).
w The system restarts after the change is made.
Language Code Table for EVM
Code Language Default

01 German
02 English other countries
03 French IM French
04 Dutch
05 Italian
06 Portuguese Portugal and Brazil
07 Spanish Spain, Argentina and IM
Spanish
08 Czech
09 Slovenian
10 Polish
11 Rumanian
12 Greek Greece
13 Estonian
14 Latvia
15 Lithuania
16 Finnish
17 Danish
18 Swedish
19 Norwegian
169
EVM module
Step by step
Code Language Default

20 English (US)
21 Spanish (INT)
22 French (Can-
ada)
23 Korean
24 Flemish (Bel-
gium)
25 Portuguese
(Brazil)
26 Chinese
27 Turkish
If you select a language that is not available for

the EVM interface, the setting will default to En-
glish. If English is not available, the setting will
default to the first available language.
Max. number of auto-configurable

mailboxes
This setting determines the number of mailboxes that
can be configured by the user. No other settings need
to be configured for the auto-configurable mailboxes. If
the number of mailboxes allowed is exceeded, it will
not be possible to configure settings correctly when us-
ing the EVM.
If mailboxes have already been configured using the Hi-
Path 1100 Manager, fewer mailboxes will be available
for auto-configuration. For example, if there are 12 mail-
boxes and 10 have been configured through HiPath
1100 Manager, only 2 boxes will be available for config-
uration by the user.
31994).
fdf w Enter the programming code.
de ... fh Enter the number of auto-configurable mailboxes (de-
fault setting is 12).
170
EVM module
Step by step
Mailbox assignments
When attendants are used for MSNs, this feature as-
signs mailboxes to users’ extension slots or virtual EVM
ports.
31994).
fdg w Enter the programming code.
de ... fh Enter the number of the mailbox you would like to se-
lect.
p w Enter the extension number (e.g. 12/102) that you wish
to associate to a mailbox or if you are using attendants
for MSN numbers, the "EVM Virtual port - 744 to 747"
(for example, 744) that will be associated.
r w Press this key.
Mailbox password
Associates a password to a specific mailbox. The de-
fault password is "1234".
31994).
fdh w Enter the programming code.
lect.
p w Enter a new password (up to 4 digits).
r w Press this key.
171
EVM module
Step by step
Enabling mailbox recording

This setting allows you to record a greeting or a mes-
sage to be played by the EVM.
31994).
fdi w Enter the programming code.
lect.
q or r To activate/deactivate the Recording Mode:
q = Activated
r w Press this key.
Type of greeting for a mailbox

This option determines the type of greeting to be used
for a specific mailbox.
• In the "Manual" option, select the Type of Greeting
(1 or 2) that was specified for the mailbox in Mailbox
greeting configuration (code 207).
• For the "Day/Night" option, the following settings
should apply:
– Greeting 1 (Day)
– Greeting 2 (Night).
31994).
fdj w Enter the programming code.
lect.
e or f Select the greeting option desired:
e = Manual (default)
f = Day/Night
r w Press this key.
172
EVM module
Step by step
Mailbox greeting configuration

This setting specifies the type of greeting to be used for
a specific mailbox when the Type of greeting for a mail-
box features is configured as "Manual" (Option 1, Code
206).
31994).
fdk w Enter the programming code.
lect.
e or f Select the type of greeting:
e = Greeting 1 - Day (default)
f = Greeting 2 - Night
r w Press this key.
Message source
This setting assigns a message to one of the two EVM
ports. Alternatively, the message can be assigned to an
MSN.
31994).
fdl w Enter the programming code.
e or f Select a Message:
e = Greeting 1
f = Greeting 2
khme or khmf Enter the port to be used for the MSN message play-
back.
r w Press this key.
The procedure for recording a greeting/message
is described in the User Manual.
173
EVM module
Step by step
Message mode
This setting specifies whether a message will be played
only once or repeatedly.
31994).
fdm w Enter the programming code.
e = Greeting 1
f = Greeting 2
e or f Select the mode:
e = Continuous (default)
f = Single
r w Press this key.
Message for MSN

This setting specifies whether a message will be played
for a specific MSN.
31994).
fed w Enter the programming code.
e = Greeting 1
f = Greeting 2
r w Press this key.
System number
This setting specifies the HiPath 1100 number to be
used when the system operates in a Point-to-Point (PP)
environment.
31994).
174
EVM module
Step by step
fee w Enter the programming code.
p w Enter a number with a maximum of 10 digits (e.g., for
3415565 you can specify 341).
Type of system number

This setting specifies how an MSN configuration must
be sent.
31994).
fef w Enter the programming code.
e ... h Select the type of number to be sent:
e = Unknown (default for other countries)
f = System number (default for Italy)
g = Local Area Code (LAC)
h = Country Area Code (CAC)
Type of voice mail

This setting specifies the type of voice mail to be used
by the system.
31994).
feh w Enter the programming code.
e ... g Select the type of voice mail:
e = None (default)
f = VMI
g = EVM
175
EVM module
Step by step
Voice mail group

This setting specifies the UCD group to be used by the
system.
31994).
fei w Enter the programming code.
or
q w Press this key to delete a specified group.
If only one extension is selected as the first at-

tendant, only one voice mail group may be se-
lected as a second MSN attendant, (see HiPath
1100 Manager).
Mailbox assignment for auto-answer-

ing mode
This setting assigns mailboxes to auto-answering slots.
31994).
fej w Enter the programming code.
e or f Enter the number of the mailbox you would like to se-
lect.
khme or khmf Enter a greeting port for auto-answering.
r w Press this key.
Audio quality
This setting specifies the audio quality for playing back
greetings and messages.
31994).
ffl w Enter the programming code.
176
Relay and sensor on the HiPath 1120
Step by step
e ... g Select the audio quality option desired:
e = Best quality for greetings and messages
f = High quality or greetings / Best for messages (de-
fault)
g = Hig quality for greetings and messages
Greeting for an analog trunk

This specifies whether a message/greeting should be
played for an analog trunk.
31994).
fgd w Enter the programming code.
e = Greeting 1
f = Greeting 2
r w Press this key.
Relay and sensor on the HiPath

1120
You can connect a music module to the HiPath 1120
system. This module also provides a Relay and a Sensor
for integrating other devices such as an entrance tele-
phone, a door opener etc.
Sensor
When the status of the sensor contact changes, for ex-
ample, when an open contact closes, the following
functions can be executed:
• Selecting a number in the speed dialing Directory
• Activating a relay
177
Step by step
• Dialing a number from the speed dialing directory
and enabling a relay
• Sending a message (with the EVM Module)
The activation logic based on the initial position of the
sensor contacts and its resulting actions are program-
mable.
178
Step by step
Sensor function configuration

31994).
ekd w Enter the programming code.
d ... g Select the sensor’s function:
d = Deactivate the sensor function (default)
e = Dial the number specified in "Number dialed by
sensor activation" (Code 052).
f = Enable the relay through the sensor
g = Detect DTMF code. When this setting is select-
ed, the number that was called must acknowl-
edge or ignore an alarm call by sending an
acknowledgement code (“#” DTMF signal)
r w Press this key.
Sensor activation logic

The main position of the sensor can be set as follows:
• Contacts are closed. The sensor is activated when
contacts are open
• Contacts are open. The sensor is activated when
contacts are closed
31994).
ekh w Enter the programming code.
d or e w Select the main position for the sensor:
d = Contacts closed (default)
e = Contacts open
r w Press this key.
179
Step by step
Time between attempts for activating the

sensor
This setting specifies a timeout after which a new at-
tempt is made to call an internal or external number, as-
suming that the line was busy on the previous attempt.
The default setting is 3 minutes.
31994).
did w Enter the programming code.
dd ... ed w Select a timeout until the next attempt (0 to 10 min-
utes).
MSN Assignment for the Sensor

This settings specifies an MSN for the system to be
used for outgoing calls. By using this MSN, the called
party is able to identify the origin of the call. For in-
stance, this would be the case for an alarm.
31994).
die w Enter the programming code.
dde ... ehd w Enter the slot for the MSN number.
Delete
31994).
die w Enter the programming code.
dde ... ehd w Enter the slot for the MSN number.
q w Press the key to remove it.
180
Step by step
Number dialed by sensor activation

This setting specifies the number to be automatically
called when a specific sensor is activated. The number
to be dialed when the sensor is activated is stored in
the system speed dialing phonebook in entry 249.
When the number stored in the system speed dialing is
changed, this field is updated. Similarly, when the num-
ber in the field is changed, the change is reflected in the
system speed dialing phonebook.
31994).
dif w Enter the programming code.
p w Enter the number to be called (up to 20 digits).
Number of attempts for activating the sensor

This setting specifies the number of call attempts (be-
tween 1 and 100) for the number specified in "Number
dialed by sensor activation." (see also Time between at-
tempts for activating the sensor).
An attempt is made after every call that was not an-
swered (busy signal), or when the "Detect DTMF Code"
option (Code 70, Option 3) is activated and no acknowl-
edgment is received. When this occurs, the call is dis-
connected and a new attempt is made.
By default, only one attempt is made.
31994).
dig w Enter the programming code.
dde ... edd w Enter the number of attempts (001 to 100).
181
Step by step
DTMF signals for the sensor

This setting specifies a number sequence that is con-
verted to DTMF signals and sent after a call is an-
swered. The number to be called must be specified in
"Number dialed by sensor activation" (Code 052).
31994).
ekk w Enter the programming code.
p w Enter the number sequence (up to 20 digits).
r w Press this key.
Sensor message
After assigning a number, you can assign a message to
the sensor. This message will be transmitted to the as-
signed number when the sensor status is changed.
Required: Programming mode is activated (*95 31994)
and an EVM Module is installed.
feg w Enter the programming code.
e = Greeting 1
f = Greeting 2
182
Step by step
Relay
The relay can be activated via the sensor, assuming that
the sensor is configured. It can be activated manually or
automatically after a specified time. When the relay is
activated, the contacts end. When it is deactivated, the
contacts open.
By default, the relay is set to Switch Mode.
31994).
eki w Enter the programming code.
e ... i Select the operating mode for the relay:
e = "Switch": The relay can only be turned on from an
extension by entering the proper feature code
(see Miscellaneous functions - Relay in the User
Manual).
f = "Monoflop": The relay is closed for a specified
length of time. Alternatively, the relay can also be
opened before the set time, by entering the prop-
er feature code (see Miscellaneous functions -
Relay in the User Manual).
g = "Invert": The current status of the relay is reversed
when the feature code to activate the Relay is
selected at an extension.
h = "Music on Hold": The relay can be used for
enabling external equipment connected for play-
ing announcements/music.
i = "External signal": For an analog extension, a sec-
ond ring can be activated/deactivated using the
relay.
When playing music from an external music

source, all regulations related to copyrights for
the country in question must be followed.
183
Interaction Center Smart
Step by step
Timer to deactivate the relay

31994).
ekg w Enter the programming code.
ddd ... fii w Enter the length of time (000 to 255) that the relay must
remain closed. One unit equals 0.5 seconds.
The default is "002" = 1 second.
r w Press this key.
If the closing time is set to "000," the relay will re-

main activated until it is manually deactivated.
External Ring for Activating the Relay

This setting lets you use the relay to set a second signal
(e.g., a ring) for a specified analog extension.
31994).
dke w Enter the programming code.
Interaction Center Smart

Interaction Center Smart is a Call Center solution that al-
lows supervisors to monitor and track one or more UCD
groups of up to 10 agents each, providing real-time data
that includes agent status, support statistics (by group
or by agent) and other types of information to help man-
age a Call Center.
With the Smart solution you can determine the number
of calls received, number of calls lost, times of day
when the highest number of calls are received and oth-
er pertinent information.
The system helps assess and improve your company’s
support service while providing essential information in
an online environment or by generating reports.
The Interaction Center Smart solution provides two
tools:
184
TAC Smart - Telephony Advanced Control
Step by step
Monitor - A tool that provides continuous tracking of
services for real time management of agents, queued
calls, group statistics including the number of calls an-
swered, calls abandoned.
Analyst - gives the supervisor complete flexibility to
analyse statistics of answering by group or agent for
specific periods of time. Reports can be configured to
show detailed information on the number of calls re-
ceived, calls answered, calls abandoned, calls trans-
ferred, calls answered within or outside a profile set,
ACD calls duration, total talk time, total queue time, and
other data.
TAC Smart - Telephony Advanced

Control
The TAC SMART (Telephony Advanced Control) is de-
signed to fit the needs of the telephony market by sim-
plifying operations and improving the quality of services
provided. Complete control of your telephone by using
a Windows interface (make calls, answer and transfer
calls, call forwarding, and so on).
Analog extension: With TAC Smart analog extension
users have access to various facilities that up to now
were only available to system telephone users, Caller ID
being one of them.
Fast access: Each user can create a list of most fre-
quently used extensions and make calls simply by se-
lecting one. The user can also use this list to check the
extension status: busy or free.
Caller List: Whether the user’s machine is on or off, the
last 100 calls are stored in the server: calls answered,
lost or made. All extension activity is recorded.
Customers come first: TAC Smart provides two speed
dialing phonebooks: a system speed dialing available to
all TAC users, and an Individual speed dialing that dis-
plays all customer information before a call is answered.
Call pickup: All incoming calls to a user’s pickup group
are shown on the screen, including source, destination,
and hold time. You can answer calls and easily forward
them to another extension within the company.
185
HiPath 1100 Manager
Step by step
Architecture: TAC’s operation is based on a Client/
Server architecture. The server is connected to the C.O.
via an ADSL module or a serial interface. It can then ex-
change signals with the C.O. and receive all information
about an extension, including its status. Whenever any
activity occurs, the server sends a command to the ex-
tension’s client-PC via LAN. When the server receives a
command from the client-PC, it sends it to the ex-
change.
HiPath 1100 Manager

The HiPath 1100 Manager is an administration software
designed for programming HiPath 1100 systems quickly
and easily by means of a graphical interface without the
need to know programming codes.
Considerations:
The HiPath 1100 Version 7.0 application installa-
tion overwrites the installation of previous ver-
sions of applications. During the installation pro-
cess, no messages are displayed to warn the
user that previous versions of HiPath 1100 appli-
cations are being removed.
A HiPath 1100 Version 5.2 and 6.0 PABX can be
managed using HiPath 1100 Version 7.0, as these
versions are compatible.
HiPath 1100 Versions 5.2 or 6.0 and HiPath 1100

version 7.0 cannot be installed on the same com-
puter, otherwise, neither will work.
The HiPath 1100 Manager can access the switch as fol-
lows:
• Locally: Connecting a USB interface, an optiPoint
500 UP0/E interface, a V.24 interface
• Remotely: using a LAN, when a computer of the
network is connected to the HiPath 1100 via serial
interface, USB interface or ADSL module.
When using remote administration over an ISDN

digital line, where no traffic is detected between
the system and the remote programmer, the sys-
tem can be configured to terminate the connec-
tion after a specified period of time (1 to 60 min-
utes) or to maintain the connection indefinitely.
The default timeout setting is 30 minutes.
186
HiPath 1100 Manager
Step by step
• Offline programming mode: allows you to view,

edit and store a HiPath 1100 database on a PC that
is not currently connected to the PABX and later
transfer it to it.
You can also update the HiPath 1100 software using the
HiPath 1100 Software Update then store the database
with the system’s settings.
If the database has previously been saved in an

earlier version (HiPath 1100 V5.1, 5.2 or V6.0) and
you want to update the database to HiPath 1100
V7.0, all you need to do is restore the *.bup file
and the system will perform an automatic up-
date. Once the restore process is completed, a
popup message appears informing the user of
the changes resulting from the restore process.
Read the HiPath 1100 Manager Help file before pro-
ceeding with this operation.
187
HiPath 1100 ADSL Manager
Step by step
HiPath 1100 ADSL Manager

The HiPath 1100 ADSL Manager is an administrative
program for programming an ADSL module
Hardware Requirements:
–10/100 Base-T network card
General Information:
– TCP/IP protocol
– Default IP: 10.0.0.1
– Default Subnet Mask: 255.255.255.0
If you need to reset the IP or Subnet Mask, enter

code 013. See "Restoring ADSL module default
settings."
When using an ADSL module, do not connect the
V.24 serial interface adapter cable to the PABX
After enabling ADSL access to your provider and con-
necting to the HiPath 1100, you must configure the ap-
propriate settings for WAN and LAN connection. The Hi-
Path 1100 ADSL Manager application is designed to
help you make these adjustments. It allows you to view,
edit and update your system’s configuration.
For more details on how to configure an ADSL module,
see the topics in the Help file of the HiPath 1100 ADSL
Manager software.
Siemens Admin Console

This is an administrative program for programming
SLIMC, SADSLIM, LIMC and ADSLIM modules.
The modules can be configured by accessing their IP
number (Default = 192.168.254.253) from your web
browser http://192.168.254.253(Microsoft Internet Ex-
plorer or Netscape Navigator, V. 5.0 higher).
The Siemens Admin Console provides a series of tabs
in which you can check or change settings.
General Information:
– Default IP of the modem: 192.168.254.254
– Default Gateway of the module: 192.168.254.254
188
Siemens Admin Console
Step by step
– Default User - admin
– Password - 31994
Info Tab
Shows general information on the module.
Status Tab
Shows information on the status of the connections:
• LAN configuration
• Available physical connections
• Connections of the ADSL modem.
System Tab
Shows information on the interface:
• Password change - changes the access password
• Firmware Upgrade - updates the firmware, with an
option to select the "Erase JFFS2 partition" check-
box if you wish to delete the previous settings of the
module when you update.
Network Tab
Shows information on the internal configuration of the
module.
• LAN - shows the current configuration and allows
you to change parameters (IP address, Netmask,
Gateway and DHCP Client number).
• Hosts - shows the IP addresses and the name of the
Hosts set in the module and also allows you to add
or remove existing hosts.
• HiPath - shows the current version of the module
and allows update to V 5.2, V6.0 or V7.0.
The SLIMC, SADSLIM, LIMC and ADSLIM mod-

ules are factory configured to version 7.0, and
may be set to versions 5.2 and 6.0 using the Net-
work -> HiPath tab.
189
Configuring the SpeedStream 4100 modem
Step by step
Configuring the SpeedStream

4100 modem
Once you have installed the ADSL access to you provid-
er and the connections to HiPath 1100, you may need to
adjust the parameters of the SADSLIM (HiPath 1120)
and ADSLIM (HiPath 1150/1190) modules of the ADSL
modem.
These adjustments can be made by going to their IP
number(192.168.254.254 - Default) from your Web
browser http://192.168.254.254 (Microsoft Internet Ex-
plorer or Netscape Navigator, version 5.0 or higher)
where you must configure the information of the ADSL
and VPI/VCI protocols used by the operator, DNS, user
name and password of the provider.
The ADSL modem used is the Siemens Speed-

Stream 4100. You can consult the configuration
instructions in the manual which you will find in
the Setup and Installation CD.
Administration of the TME1 mod-

ule
Administration of the module TME1 can be made with
E1 CAS access or S2 access. For each access mode
there is a tool for configuring the module:
• E1 Trunk Manager E1 CAS access
• S2M Maintenance for S2 access.
Hardware Requirements:
– Serial interface communications (COM port).
E1 Trunk Manager
You can use the administration program to:
• download software and databases
• remove traces
• select the software’s type of connection to the mod-
ule (local or via modem)
• select a COM port
For further details on how to configure a TME1 module
refer to the program’s “Help” system
190
Call Report
Step by step
S2M Maintenance
You can use the administration program to:
• download software
• remove traces
• select the software’s type of connection to the mod-
ule (local or via modem)
• select a COM port
For further details on how to configure a TME1 module
refer to the program’s “Help” system.
The availability of administrative softwares Hi-

Path 1100 Manager, HiPath 1100 ADSL Manager,
S2M software and E1 Trunk Manager for our cli-
ents is subject to undergoing a technical course
for prospective users.
If the TME1 module is connected to the S2M
Manager Tool but is configured with the CAS
software, the technician will be warned via a
popup message that the software installed is not
compatible with the S2M Manager. The mes-
sage will suggest that the user download the ap-
propriate software (Menu Download->Software).
The user may then choose whether or not to
download the S2 software. The same thing hap-
pens if the module is connected to the E1 Trunk
Manager Tool but is configured with the S2 soft-
ware.
Call Report
CallReport is a billing system that allows you to record
information about calls originated or received by your
PABX system.
CallReport runs on a regular PC under a Windows 95 /
98 /NT 4.0 / 2000 / XP environment. It receives data
sent by the PABX that are then processed and stored in
a PC hard disk and identified by extension, time, call du-
ration, trunk, outgoing route and call cost. Based on this
data the software can generate reports including total
costs per extension, sector, group, in addition to traffic
reports for both outgoing and incoming calls.
All the information is specified in the CallReport data-
base and can be manipulated by the user logged in as
Administrator.
191
VMIe protocol
Step by step
VMIe protocol
Voice mail analog connections require the VMIe proto-
col (Voice mail Interface - extended). Voice mail commu-
nication takes place via DTMF signals that contain the
following information:
Type of Call (TOC)

Required
1
Fixed size: 4 characters
Format: “***n” (n = code in table below)
Code Type of call Code Type of call
1 Internal for voice mail 2 Not used
3 Call forwarding (*11) 4 Second attendant (*14)
5 Not used 6 Not used
7 Not used 8 Not used
Calling extension Note: if an extension is
Required item longer, the DTMF digit “*”
2 Fixed size: 6 DTMF signals in the protocol is replaced
Format: “****i” (i = calling extension) by the additional extension
External call format: always “******” digit.
Extension called Note: if an extension is
Required element for calls Type 3 and 4. longer, the DTMF digit “*”
3 This element remains blank for all other types of calls in the protocol is replaced
Fixed size: 6 DTMF signals by the additional extension
Format: “****i” (i = extension called) digit.
Additional information about the calling extension
Optional item
4
Fixed size: 2 DTMF signals
Format: “*i” (i = code in table below)
Code Information
1 The calling extension is a regular internal extension
2 Not used
3 The calling extension is an external user on an analog line.
4 The calling extension is an external user on a digital line
1. Internal call from Extension 16 to the VMIe group:
***1***16*1;
2. Direct internal call from Extension 15 to Extension
11, forwarded to the VMIe group (*11):
***3****15****11*1;
192
VMIe protocol
Step by step
15, forwarded to the VMIe group configured as sec-
ond attendant. ***4****11****15*1;
4. Incoming call over an analog trunk to Extension 11,
forwarded (*11) to the VMIe group:
***3**********11*3;
5. Incoming call over a digital line to Extension 11, for-
warded (*11) to the VMIe group:
***3**********11*4;
6. Incoming call over an external analog line to Exten-
sion 12, forwarded to the VMIe group configured as
second attendant. ***4**********12*3;
7. Incoming call over a digital line to Extension 12, for-
warded to the VMIe group configured as second at-
tendant. ***4**********12*4;
1011, forwarded to the VMIe group (*11):
***3**1015**1011*1;
9. Direct internal call from Extension 10015 to Exten-
sion 10011, forwarded to the VMIe group configured
as second attendant. ***4*10015*10011*1.
Voice mail Protocol for the system:

The voice mail signals to indicate when there is a mes-
sage waiting at an extension’s mailbox. For this purpose
it uses a DTMF service code (*68) followed by the ex-
tension number. When a message is erased, a different
DTMF code (#68) is used to deactivate the signal at the
extension that belongs to the VMIe group. In the event
these codes are not supported by the voice mail Sys-
tem they can be re-programmed. Please check items "
Deenabling the Internal MWI #68" and "Activating the
Internal MWI Internal *68" in the HiPath 1100 System
Manager "System Settings - Service Code" folder.
Example:
1. The voice mail System indicates that Extension 13
has a message waiting in mailbox: *6813;
2. The voice mail System indicates that the mailbox for
Extension 12 is empty: #6812.
193
Index
Call detail report manager ...................... 130

Index Call detail report through serial interface ...
138
A Call forwarding configured for Call group
ringing .......................................................... 55
Account code confirmation .................... 135
Call forwarding within a Hunt group (HG) ..
Account code type ................................... 135
67
ACS .............................................................. 40
Call groups (CG) ......................................... 54
ACS or LCR ................................................. 37
Call Report ................................................. 191
ACS or LCR console dialing mode .......... 37
Callback for external calls via ISDN ....... 104
Administration of the TME1 module .... 190
Callback/urgent call activation for timeout .
Alert ring timeout
68
for Pickup groups ................................... 54
Caller ID ....................................................... 70
Alternative carrier selection ..................... 40
by name or number ............................... 68
Analog line attendants .............................. 24
Caller ID by name/number ...................... 122
Analog trunk seizure protocol .................. 43
Caller ID on an analog line ........................ 43
Answering menu ...................................... 140
CD port ........................................................ 80
Answering timeout for a second attendant
Coefficient for an analog trunk ................ 47
for calls received over an analog trunk ... 90
Collect call barring - extension ................. 84
Assigned group .......................................... 80
Collect call barring for Fax/DID .............. 145
Assigning a class of service (COS) ......... 32
Conditional forwarding limited by exten-
Assigning a temporary MSN .................. 122
sion ............................................................... 73
Assignment of an MSN to attendants . 161
Configuration for an external line .......... 143
Attendant console ...................................... 36
Configuring a timeout for an external-to-ex-
Audio quality ............................................. 176
ternal connection ........................................ 92
Auto-answering mode ............................... 85
Connection of GSM/SIP boxes with LCR
Automatic Seizure of an external line ..... 94
access .......................................................... 39
COS - class of service ............................... 27
B COS changeover ........................................ 36
Babyphone ................................................ 100 Country ........................................................ 20
Billing .......................................................... 105 Country area code (CAC) filter ............... 164
Busy signal ................................................ 163
D
C Data transmission rate ............................ 136
Call center ................................................. 184 Date/time - manual setting ..................... 103
Call charge Default access to a group of external lines
extension factor .................................... 106 23
value by extension ............................... 106 Deleting call digits .................................... 102
Call charges Denied list ................................................... 27
call cost limit for an extension ........... 107 Dial tone detection ..................................... 49
date for updating the call cost limit for an Dialing mode ............................................... 75
extension ............................................... 107 on an analog trunk .................................. 23
multiplier for call charge factor .......... 105 DID Release
unit .......................................................... 105 fax after timeout ................................... 147
Call detail report filter .............................. 137 Digit suppression in call detail reports . 136
Call detail report for incoming calls ....... 137 Digital line .................................................. 148
assigning the MSN ............................... 153
194
Index
Automatic Keypad ................................ 152 ment ........................................................... 100

automatic MSN assignment via local car- External MWI .............................................. 82
rier ........................................................... 161 enabling external message waiting indi-
Call deflection ....................................... 154 cator .......................................................... 82
MSN automatic internal distribution . 154 group ........................................................ 83
DISA ............................................................. 95 server number ........................................ 83
external line DISA ................................... 97 External number registration .................. 160
MSN ......................................................... 96 External-to-external transfer ..................... 91
permission ............................................... 96
F
E False tone .................................................... 51
E1 ................................................................ 158 Fax extension for MSN ........................... 146
Elapsed timeout for external-to-external Fax reception extension .......................... 144
connection ................................................... 92 Fax/DID ...................................................... 139
Electronic lock password .......................... 72 Features and options ................................. 13
Emergency numbers ............................... 114 Flash ............................................................. 45
list of emergency numbers ................ 115 Flash detection ........................................... 76
Entrance telephone ................................. 126 Flash detection time .................................. 76
DIDs for entrance telephones ............ 127 Flash duration ............................................. 45
external door extension ...................... 129 Flash time on analog line .......................... 45
internal entrance telephone ............... 126 FSK/DTMF ................................................... 43
Entrance telephones
door lock ................................................ 127
permissions for a door opener ........... 128 G
EVM ............................................................ 167 General settings ......................................... 98
duration of greeting message ............ 168 Groups of external lines ............................ 41
enabling recording for a mailbox ....... 172
greeting for an analog trunk ............... 177 H
Mailbox assignments .......................... 171
HiPath 1100 ADSL Manager .................. 188
mailbox assignments ........................... 176
HiPath 1100 System Manager ............... 186
mailbox greeting configuration .......... 173
HiPath 1120
Mailbox language ................................. 169
installation .............................................. 201
max. number of auto-configurable mail-
Optional modules ................................. 199
boxes ...................................................... 170
Package Contents ................................ 199
message mode ..................................... 174
Technical data ....................................... 215
message source ................................... 173
HiPath 1120 Alarms ................................. 113
optional message for MSN ................. 174
HiPath 1150 .............................................. 216
type of greeting for a mailbox ............ 172
installation .............................................. 217
Example for LCR settings on a local net-
installing optional modules ................. 221
work ............................................................. 38
package contents ................................. 216
Extension coefficient ................................. 81
technical data ........................................ 228
External analog present ............................ 52
Hotline .......................................................... 78
External CFW ........................................ 74, 75
warmline .................................................. 79
External line call direction ......................... 45
Hunt group
External line prefix ................................... 160
Search mode for Hunt groups (HG) .... 66
External line settings ................................. 41
Hunt group (HG) ......................................... 65
External music source - extension assign-
195
Index
I Override ....................................................... 69
Interaction Center Smart ........................ 184
Interdigit pause time setting .................. 101 P
Internal access code .................................. 51
PABX Trace log ......................................... 125
Permission for using numbers
Configuring an internal entrance tele-
speed dialing without COS analysis ... 31
phone ..................................................... 126
Permission list ............................................ 28
ISDN
Phonebook/Speed Dial .............................. 26
"No DIV.LEG info" ................................. 157
Pickup groups ............................................. 53
B channel ............................................... 156
Programming an extension ...................... 53
Layer 1 ................................................... 155
Programming codes - summary ............ 230
Layer 2 ................................................... 156
Programming mode ................................... 17
Pulses for call charges on an analog exten-
L sion ............................................................... 86
LAN interface - Siemens Admin Console ..
188
R
LAN interface" field .................................. 165
Recording a greeting ............................... 141
Language ..................................................... 20
Relay ........................................................... 183
Local area code filter (LAC) .................... 164
timer to deactivate the relay .............. 184
Relay and sensor on the H1120 ............ 177
M Remote administration ............................ 116
Maximum time between rings for an in- connection state ................................... 117
coming call .................................................. 46 enabling .................................................. 117
Modem extension ...................................... 91 ending .................................................... 121
Module Detection .................................... 115 external number ................................... 118
MOH password ............................................... 118
music source extension ........................ 99 Remote MSN ........................................ 118
music source for MOH group .............. 99 service call ............................................. 116
MSN and extension assignment for exter- software update ................................... 117
nal outgoing calls ....................................... 90 without MSN verification .................... 120
MSN Answering Remote administration password through
for Fax/DID ............................................ 146 an MSN ...................................................... 123
MSN identification mode ........................ 122 Reseizure time for an external line ......... 46
Music on hold ............................................. 98 Restoring Default Settings ..................... 113
Restoring the default configuration of the
LAN interface ............................................ 167
N Room monitoring ..................................... 100
Night service ............................................. 112
S
O S0 ................................................................ 148
Optional modules ....................................... 14 S0 line
options ......................................................... 13 ISDN ....................................................... 148
Overflow extension ................................... 77 S0 ports .................................................. 149
Overflow for groups Symmetric/Asymmetric call ............... 151
external lines ........................................... 42 S2 ................................................................ 158
196
Index
Satellite PABX ............................................. 50 Timer

external line connection ........................ 50 for outgoing external calls ..................... 87
second external access code ............... 50 Timer for outgoing external calls
Seizure priority enabling/deactivating ............................. 87
by type of external line .......................... 43 TME1 .......................................................... 158
Sensor ........................................................ 177 Type of answering signal .......................... 48
dialed number ....................................... 181 Type of equipment
DTMF signals ........................................ 182 connected to the extension .................. 85
enabling the sensor ............................. 179 Type of MSN signal ................................. 121
MSN assignment ................................. 180 Type of voice mail .................................... 175
number of attempts ............................. 181 Types of caller lists .................................. 102
sensor message ................................... 182
time between attempts ...................... 180
Setting a System Password ................... 112 U
Setup and Installation .............................. 198 UCD group
Silent monitoring ........................................ 69 Call Waiting message for UCD queues ..
SO line 58
no setup ACK ........................................ 151 collect call barring ................................... 57
notify ...................................................... 152 minimum time for call waiting message
operation mode .................................... 150 in a UCD queue ...................................... 65
Software update ring signal timeout for agents .............. 61
enabling .................................................. 109 Round-robin distribution of calls to
software update ....................................... 186 agents ....................................................... 60
Special class of service time for agent’s notes ........................... 61
for a blocked/locked extension ............ 34 time in a UCD Queue ............................ 64
Summary of programming codes ......... 230 timeout for enabling a waiting message
SW update ................................................ 108 for a UCD queue. ................................... 59
day .......................................................... 109 UCD overflow call destination ............. 59
external number for updating the SW .... UCD queue size ...................................... 58
110 waiting messages before signaling a
frequency ............................................... 110 UCD call ................................................... 64
information ............................................ 108 UCD subscriber groups ............................. 56
local ........................................................ 108 Updating date/time while using an ISDN
time ........................................................ 110 Line ............................................................. 104
uploading the data ................................ 112
System number ................................ 174, 175 V
Voice mail group ....................................... 176
T
TAC Smart ................................................. 185 W
Ticket account code ................................ 134
Waiting time for a second attendant to an-
Timeout
swer a call on an analog trunk ................. 53
when there is no answer ...................... 72
Warmline ..................................................... 79
Timeout for call forwarding
Warning tone for calls at higher rates .... 37
no answer ................................................ 72
Timeout for external calls ................... 87, 88
Day to begin ............................................ 89
defining the time .................................... 89
197
Setup and Installation

This chapter provides basic instructions and describes procedures for set-
ting up the HiPath 1120 and HiPath 1150. Due to the size of the HiPath 1190
system and the many configuration options installation documentation
must be kept by qualified technical personnel only.
Safety Recommendations
To ensure proper and reliable operation follow these guidelines when set-
ting up your system:
• Install the system in a central location taking into account the length
and extension of cables.
• The location chosen should satisfy the following environmental require-
ments:
- Internal environment with natural air flow of air
- Operation: 23 F to 113 F (-5 C to +45 C), from 5% to 95% RH
• To avoid electrical hazards keep a safety lock on the main distributing
frame of the HiPath 1150.
• Protect against flood, flammable materials, excessive dust, vibration
and mechanical stress.
• Do not install the system where there is a risk of exposure to sunlight,
humidity, heating or cooling sources or proximity to electrical cabling.
• Avoid placing the equipment near data transmission equipment, elec-
trical soldering devices, copy machines, PCs and other electrical equip-
ment that could cause electrical interference
• Install a power outlet for the equipment at a distance of no more than
6.5 feet (2 meters).
• Do not block the natural flow of air around the equipment.
• Do not install inside closets
.
Important: For South Africa version extension lines with a C/D inter-
face must be installed indoors only. Only regular extensions (with-
out a C/D interface) can be installed outdoors.
Warning: Only service and installation personnel should open the

PABX box and/or connect and handle Line and extension lines.
198
Required Tools
HiPath 1120
Package Contents
199
Optional modules
1
2 Version CND
200

1
201
202
203
7 Opening the system
8 Removing the Motherboard (MB)
204
9 Lower modules Music, EB 200/204, LAN interface and S0
205
Version CND
10 Master and Satellite Modules
206
Version CND
11 Upper modules CTR-UP0/E, UP0/E, EVM and EB 200/204
207
Version CND
12 Baby Board VDC module
208
Version CND
13 Connections to the Motherboard (MB)
209
Version CND
210
14 Connections to the ADSL expansion boards
211
Version CND
15 Connections to the UP0/E module
212
Version CND
16 Connections to the lower EB 200/204 Music modules
213
Version CND
17 Connections to the S0 module
214
Technical Data
Dimensions
(Length x Depth x Height) 14.17" x 11.33" x 2.53" (360 x 288 x 64.4
mm)
Weight: 2.64 lb (1.2 kg)
Input Voltage: 220V/60Hz
Maximum current: 197mA
Supply voltage: 127V/60Hz
Supply voltage: 110V/60Hz
215
HiPath 1150
Package Contents
216

1
217
3 Power Supply
218
6 View of Module Slots
HiPath 1150
Slot 3 Slot 1
Slot 4
Slot 2
Side view of the power supply
219
7 CTR-UP0/E Module
8 EVM Module
220
9 Installing expansion and optional modules
10
221
11
12 Power Supply
222
Example of a configuration
1) EB210/206 Modules only/206;

2) EB210 module only 210;
3) To install a system telephone, use a CD pair and a
position of extension A/B;
Battery
223
Installing the ADSL, TME1, UP0/E and S0 modules

1
224

These can only be installed in slots 3 or 4 in the HiPath 1150 (Æ page 219)
and in slot 2 in the HiPath 1190.
S0 module
The S0 module can only be installed in Slot 3 on the HiPath 1150
(Æ page 219) and Slots 1 and/or 11 on the HiPath 1190.
225
TME1 module
The TME1 module can only be installed in slot 3 (Æ page 219).
Warning: Do not touch the administration serial interface connector

of the TME1 module before disconnecting all analog extensions and
external line connectors. Failure to follow this procedure may ex-
pose the user to dangerous voltages. The TME1 module intercon-
necting cables and connectors should only be handled by qualified
technical personnel.
UP0/E Module
The HiPath 1150 the UP0/E module can only be installed in Slot 1 or 2. In
order to use a UP0/E module you must install a CTR-UP0/E module on the
MB (Æ page 219).
226
EVM Module
The EVM module is connected to the MB of the // systems HiPath 1150
(Æ page 219 ).
CTR-UP0/E Module
The CTR-UP0/E module is connected to the MB of the HiPath 1150 systems
(Æ page 219 ).
227
Technical Data
Dimensions 18.50" x 14.56" x 2.83" (470 x 370 x 72
(Length x Depth x Height) mm (1150 = 3.93"/100 mm)
Weight HiPath 1150: 8.04 lb/9.36 lb (3.65 kg/4.25 kg)
Maximum current: 1.5 A
Supply voltage: 110 - 230 V, Full Scale, 50/60Hz
Battery:
Type: Valve-Regulated Lead Acid (VRLA)
Connections: Faston connector
Voltage: 27.2V (two 12V batteries in series)
Capacity: 9Ah to 12Ah @ C20

1 Model S30817-Q930-A200
Additional components used include R1 resistance (1,2 k Ω / 0,25W / 5%),

R2 resistance (33Ω / 0,25W / 5%), and a C1 capacitor (1,0μF / 250 VAC /
non-polarized). The connection to the C.O. is made via two wires (A1 / B1)
while the connection to the entrance telephone interface is made via four
wires (A2 / B2, KL1, KL2).
228
2 Model S30817-Q936-C282
2.1 Settings
• J1
ON: Works as a pager
OFF: Works as an entrance telephone.
• J2
ON: Deactivates the timeout for paging.
OFF: Activates a 15-second timeout for paging.
• J3 to J8
Not used
Aspects to Consider
• The length of the cables between the X2 connector and the PABX must
not exceed 32.8 feet.
• For information on the length of wiring between the X6 connector and
the entrance telephone (at the street) see the manufacturer’s specifi-
cations. This interface supports HDL’s brand entrance telephones
(F5AZ, F8AZ and F9AZ).
• In Pager Mode the X4 connector is connected to an audio output, and
the X5 connector to an audio input.
• For more details see the Service Manual.
229
Summary of programming codes

n or qmi p Password: 31994 + Code
Start the programming mode:
g
Programmed Function Code Default Settings
Important settings Æ page 20
Dialing mode on an analog trunk Æ page 23 119 2 (MF) for analog lines
Default access to a group of external 002 0 for all extensions

lines Æ page 23
Analog line attendants Æ page 24 142 None
Phonebook/Speed Dial Æ page 26 112 All slots are empty
Denied list Æ page 27 123 Default permission and

denied lists Æ page 29
Permission list Æ page 28 124
Permission for using speed dial numbers without 072 # (deactivated)

COS analysis Æ page 31
Assigning a class of service (COS) Æ page 32 111 77 (for all extensions)
Special class of service for a blocked 096 0 (for all extensions)

extension Æ page 34
COS changeover Æ page 36 178 # (blocked)
Language Æ page 20 164 3 (for all systems)
Country/group of countries Æ page 20 165 01(Brazil)
Attendant console Æ page 36 150 None
Carrier selection mode: LCR or ACS Æ page 37 225 * (activated)

Warning tone for calls without LCR Æ page 37 092 # (deactivated)
Activating the time for LCR fallback Æ page 39 250 # (deactivated)
Time for LCR fallback Æ page 40 251 05 seconds
External line settings Æ page 41
Groups of external lines Æ page 41 156 0 (access to all lines)
Overflow for a group of external lines Æ page 42 099 1 - First

2 - All
3 - None
230
Seizure priority by type of external line Æ page 43 194 1 (standalone)
Analog trunk seizure protocol Æ page 43 017 2 - Canada

1 - Other countries
Caller ID for analog lines Æ page 43 005 Depending on the country
External line call direction Æ page 45 155 1 - bidirectional
Flash duration on analog line Æ page 45 118 Depends on codes

"119" and "165 "
Reseizure timeout for an external line Æ page 46 129 1 (0.5 seconds)
Maximum time between rings for an incoming 117 13 - Argentina

call Æ page 46 04 - Korea
06 - Other countries
Coefficient for an analog trunk Æ page 47 147 1 (for all lines)
Type of answering signal Æ page 48 158 # (deactivated)
Dial tone detection Æ page 49 160 * (activated)

Operation as Satellite PABX 133 1 - For a public exchange
External line connection. Æ page 50
Operation as Satellite PABX 134 0

Second external access code Æ page 50
False tone Æ page 51 063 # (deactivated) - Argenti-

na, Korea and India
* (activated) - Other coun-
tries
Internal access code for automatic 226 Depending on the country

seizure Æ page 51
External analog present Æ page 52 079 * (activated)

Waiting time for a second attendant to answer a call 083 06 (30 seconds)
on an external analog line Æ page 53
Programming an extension Æ page 53
Pickup groups Æ page 53 143 None
Call groups (CG) Æ page 54 13 First 10 extensions
Call forwarding within a Call group (CG) Æ page 55 222 # (deactivated)
231
Alert ring timeout for Pickup groups Æ page 54 035 * (deactivated)

Callback/urgent call activation for 037 # (deactivated)
timeout Æ page 68
Caller ID by name/number Æ page 68 039 1 - Name and number
UCD subscriber groups Æ page 56 023 None
Collect call barring for a UCD subscriber 007 # (deactivated)

group Æ page 57
Message waiting for UCD queue Æ page 58 024 External music source
UCD queue size Æ page 58 025 99 slots
Time for message waiting connection to a UCD 026 00 (0 seconds)

queue Æ page 59
UCD overflow call destination Æ page 59 027 None
Round-robin Distribution of Calls to 028 * (activated)

agents Æ page 60
Time for agent’s Notes Æ page 61 029 00 (0 seconds)
Ring Signal Timeout for agents Æ page 61 030 06 (30 seconds)
Agent status after signaling timeout. Æ page 62 176 # - unavailable
Cascaded call forwarding partner Æ page 63 181 0 - Last
Time in a UCD queue Æ page 64 031 12 (1 minute)
Waiting message before signaling a UCD 032 # (deactivated)

call Æ page 64
Minimum time for UCD queue on hold 033 01 (5 seconds)

message Æ page 65
Hunt groups (HG) Æ page 65 021 None
Call forwarding within a Hunt group 242 04 (20 seconds)

(HG) Æ page 67
Search Mode for Hunt groups Æ page 66 022 1 - Linear
Override Æ page 69 44 0 - No permission
Silent monitoring Æ page 69 046 # (deactivated)
232
Caller ID for analog extension (CLIP) Æ page 70 010 0 - for all extensions
3 - for all extensions (Ko-
rea)
5 - for all extensions
(France FT)
Electronic lock password Æ page 72 126 00000
Timeout for call forward no answer Æ page 72 130 6 (30 seconds)
Conditional forwarding limited by 097 5

External CFW Æ page 74 098 # (deactivated)
Permission for conditional call 247 * (activated)

forwarding Æ page 75
Dialing mode Æ page 75 168 0 - Automatic identifica-

tion
Flash detection time Æ page 76 131 035: Portugal, Argentina

and Thailand
036 - Korea
028: Other countries
Overflow extension Æ page 77 132 1 - no answer = none

2 and 3: the first extension
on the system
Hotline Æ page 78 145 None
Warmline Æ page 79 162 0 seconds
Assigned group Æ page 80 151 None
CD interface assignment Æ page 80 146 HiPath 1120/1150:

(for system telephones) 1st - 11, 2nd - 12, ... etc.
HiPath 1190: None
Extension coefficient Æ page 81 148 1
Activating external message waiting 014 # (deactivated)

indicator Æ page 82
External MWI group Æ page 83 015 None
Waiting Message Server Number Æ page 83 065 None
Collect call barring by extension Æ page 84 193 # (deactivated)
233
Type of equipment connected to the 003 0 - Normal (telephone)

Auto-answering mode Æ page 85 034 # (deactivated)
Pulses for call charges on an analog 041 # (deactivated)

Timer for outgoing external calls Æ page 87 047 36 - (180 seconds)
Activate/Disable timer for outgoing external 048 # (deactivated)

calls Æ page 87
Activate/Disable timeout for external 239 # (deactivated)

calls Æ page 88
Defining timeout for external calls Æ page 89 240 0
Day to begin timeout Æ page 89 241 *(deactivated)
Answering timeout for a second attendant for calls 082 06 (30 seconds)
received over an analog trunk Æ page 90
Modem extension Æ page 91 085 None
MSN and extension assignment for external outgo- 086 None

ing calls Æ page 90
External-to-external transfer Æ page 91 091 # (deactivated)
Elapsed timeout for external-to-external 218 # (deactivated)

connection Æ page 92
Configuring a timeout for an external-to-external 219 1 hour

connection Æ page 92
Disconnect timeout after and external-to-external 183 300 seconds

transfer Æ page 93
Code to disconnect timeout after external-to-exter- 184 00

nal transfer Æ page 93
Transfer when extension is busy Æ page 94 217 * (activated)
Automatic Seizure of an external line Æ page 94 036 # (deactivated)
Hide group prefix Æ page 71 188 # (deactivated)
DISA Æ page 95
DISA permission Æ page 96 018 # (deactivated)
234
MSN DISA Æ page 96 019 None
DISA external line Æ page 97 020 1 - Never
General settings Æ page 98
Music on Hold Æ page 98 136 3 - Internal
Assigning extensions to MOH groups Æ page 98 087 None
Music source for the MOH group Æ page 99 088 0 - No music
Music source extension Æ page 99 089 None
External music source - extension 064 None

assignment Æ page 100
Setting the time for an external room 169 10 seconds

monitor Æ page 100
Interdigit pause time setting Æ page 101 227 2 seconds
Types of caller lists Æ page 102 049 2 - Internal and external
Deleting digits from the caller list Æ page 102 171 None
Date/time - manual setting Æ page 103 114 DD.MM.YY HH:MM
Automatic update of date/time Æ page 104 038 * (activated)

Callback for external calls via ISDN Æ page 104 221 * (activated)
Call charge unit Æ page 105 195 Slot 0, Factor 00001
Multiplier for call charge factor Æ page 105 042 001 - Value 1
Call charge factor for extensions Æ page 106 043 1 - Default
Call charge value by extension Æ page 106 197 Slot 0, Factor 00001
Call cost limit for an extension Æ page 107 044 # (deactivated)
Date for updating the call cost limit for an 045 * (deactivated)
Sw information Æ page 108 001
Local SW update Æ page 108 060
Activating a software update Æ page 109 055 # (deactivated)
Day for SW Update Æ page 109 054 Day 01
235
Time for SW Update Æ page 110 058 00:00
External number for updating the 056 None

software Æ page 110
Frequency for SW Update Æ page 110 057 01 - Monthly
Uploading the SW update Æ page 112 059 00:00
Setting a System Password Æ page 112 180 31994
Night service password Æ page 112 149 31994
Restoring Default Settings Æ page 113 199
HiPath 1120 Alarms Æ page 113
Emergency numbers Æ page 114 040 190 and 193 (Brazil)
Module Detection Æ page 115 061 00 - all slots
Service call Æ page 116 *994
Remote software update Æ page 117 *9415
Remote operation mode Æ page 117 084 1 - Via ISDN
Activating remote administration Æ page 117 066 # (deactivated)
External number configuration Æ page 118 067 None
remote administration password Æ page 118 068 None
Remote MSN Æ page 118 069 None
Without MSN verification Æ page 120 070 # (deactivated)
Remote administration via dtmf Æ page 120 157 * (activated)

Ending remote administration Æ page 121 196
Type of MSN signal Æ page 121 073 Type 1
Assigning a temporary MSN Æ page 122 093 None
MSN identification mode Æ page 122 224 None
Remote administration password through an 220 None

MSN Æ page 123
Delete disconnected consoles Æ page 123 166 None
236
PABX Trace log Æ page 125 246 None
Entrance telephone Æ page 126
Configuring an internal entrance 115 # (deactivated)

telephone Æ page 126
Internal entrance telephone 116 # (deactivated)

Door lock Æ page 127
Internal entrance telephone 159 Extension 11/101

DIDs for entrance telephones Æ page 127
Internal entrance telephone 125 All extensions

Permission to open the door Æ page 128
Report Æ page 130
Ticket account codes Æ page 134 095 # (deactivated)
Account code type Æ page 135 243 1 - optional
Account code confirmation Æ page 135 244 # (deactivated)
Data transmission rate Æ page 136 120 3 - 19200 baud
25-digit suppression in CDR records Æ page 136 121 0
Call detail report for incoming calls Æ page 137 161 1 - Outgoing/Incoming
Call detail report filter Æ page 137 167 None
Call detail report through serial 006 # (deactivated)

interface Æ page 138
Fax/DID Æ page 139
Answering menu Æ page 140 009 None
Recording a greeting Æ page 141 137
Call answering mode Configuration Æ page 143 127 0 - For all external lines
Fax reception extension Æ page 144 128 None
Collect call barring for Fax/DID Æ page 145 008 # (deactivated)
MSN Answering for Fax/DID Æ page 146 080 0 - Module is deactivated
Fax extension for MSN Æ page 146 081 None
237
Releasing Fax/DID after a timeout Æ page 147 094 06 (30 seconds)
Digital trunk settings Æ page 148
S0 ports Æ page 149 062 1 - External line and exten-

sion
Operation Mode for S0 Line Æ page 150 190 1 - For the first PP port
3 - For all others: S0 BUS
Symmetric/Asymmetric Call Æ page 151 074 * (activated)
No ACK Setup for S0 line Æ page 151 075 # (deactivated)
Notify Æ page 152 076 * (activated)
Automatic Keypad Æ page 152 077 # (deactivated)
Assigning a digital line to an MSN Æ page 153 078 All assigned
External line prefix Æ page 160 189 None
External number registration Æ page 160 191 None
Assignment of an MSN to attendants Æ page 161 192 None
Busy signal Æ page 163 004 None
Local area code filter Æ page 164 011 None
Country area code filter Æ page 164 012 55 - Brazil
Call deflection Æ page 154 229 # (deactivated)
ISDN Layer 1 Æ page 155 101 Depending on the country
ISDN Layer 2 Æ page 156 102 Depending on the country
B Channel Æ page 156 103 Depending on the country
"No DIV.LEG info" for ISDN line Æ page 157 249 Depending on the country
ADSL expansion boards Æ page 165
238
Default configuration of the LAN 013 ADSL module

interface Æ page 167 IP 10.0.0.1
SLIMC, SADSLIM, LIMC
and ADSLIM modules
- IP of the modem:
192.168.254.254
-IP of the module:
192.168.254.253
EVM module Æ page 167
Duration of greeting messages Æ page 168 200 02
Mailbox language Æ page 169 201 06 for Brazil and Portugal
Max. number of auto-configurable 202 12

mailboxes Æ page 170
Mailbox assignments Æ page 171 203 None
Mailbox password Æ page 171 204 1234
Enabling mailbox recording Æ page 172 205 # (deactivated)
Type of greeting for a mailbox Æ page 172 206 1
Mailbox greeting configuration Æ page 173 207 1
Message source Æ page 173 208 None
Message mode Æ page 174 209 1
Message for MSN Æ page 174 210 None
System number Æ page 174 211 None
Type of system number Æ page 175 212 1- Other countries

3- Italy
Type of voice mail Æ page 175 214 1
Voice mail group Æ page 176 215 None
Mailbox assignment for auto-answering 216 None

mode Æ page 176
Audio quality Æ page 176 228 2
Greeting for an analog trunk Æ page 177 230 None
239
Relay and sensor on the HiPath 1120 Æ page 177
Sensor function configuration Æ page 179 170 0 - deactivated
Sensor activation logic Æ page 179 174 0 - NC
Time between attempts for activating the 050 03 (3 minutes)

sensor Æ page 180
MSN Assignment for the Sensor Æ page 180 051 None
Number dialed by sensor activation Æ page 181 052 None
Number of attempts for activating the 053 001 (1 attempt)

sensor Æ page 181
DTMF signals for the sensor Æ page 182 177 None
Sensor message Æ page 182 213 None
Relay Æ page 183 175 Switch
Timer to deactivate the relay Æ page 184 173 002 (1 second)
External Ring for Activating the Relay Æ page 184 071 None
240
www.siemens.com/enterprise
© Siemens Ltda.
The information provided in this document contains merely general de- Siemens Communications
scriptions or characteristics of performance which in case of actual use Rua Pedro Gusso, 2635 • Curitiba-PR/BR
do not always apply as described or which may change as the result of
further development of the products. Ref. No.: A31003-K1270-U100-2-7619
An obligation to provide the respective characteristics shall only exist
if expressly agreed in the terms of the contract. Subject to availability. Right of modification reserved.
All trademarks are the property of Siemens Enterprise
Communications GmbH & Co. KG or their respective owners. 26.01.07 V6.0

Hipath 1100 Hipath 1120 Hipath 1150 Hipath 1190: Analog MF Telephones Programming Manual

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Hipath 1100 Hipath 1120 Hipath 1150 Hipath 1190: Analog MF Telephones Programming Manual

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HiPath 1100

About This Programming Manual

To ensure optimal performance and operation use only original accesso-

Care of the equipment

How to use this manual

d Press the Flash/Fil key.

n Lift the handset.

t Replace the handset.

w Wait to hear an audible tone through the handset or

System support technician

Assistance with troubleshooting

How to use this manual . . . . . . . . . . . . . . . . . . . . . . . . 4

Features and options. . . . . . . . . . . . . . . . . . . . . . . . . . 13

External line settings. . . . . . . . . . . . . . . . . . . . . . . . . .41

Programming an extension . . . . . . . . . . . . . . . . . . . .53

Callback/urgent call activation for timeout . . . . . . . . . . . . . . . . . . . . . . . 68

General settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98

Remote administration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 116

Entrance telephone . . . . . . . . . . . . . . . . . . . . . . . . . . 126

Digital trunk settings . . . . . . . . . . . . . . . . . . . . . . . . .148

ADSL expansion boards . . . . . . . . . . . . . . . . . . . . . .165

EVM module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .167

Type of voice mail . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 175

Relay and sensor on the HiPath 1120 . . . . . . . . . . . 177

Interaction Center Smart . . . . . . . . . . . . . . . . . . . . . 184

TAC Smart - Telephony Advanced Control . . . . . . 185

HiPath 1100 Manager . . . . . . . . . . . . . . . . . . . . . . . . 186

HiPath 1100 ADSL Manager . . . . . . . . . . . . . . . . . . . 188

Siemens Admin Console . . . . . . . . . . . . . . . . . . . . . 188

Configuring the SpeedStream 4100 modem . . . . . 190

Administration of the TME1 module. . . . . . . . . . . . 190

Call Report. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 191

VMIe protocol . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .192

Setup and Installation . . . . . . . . . . . . . . . . . . . . . . . .198

Summary of programming codes . . . . . . . . . . . . . .230

Features and options

When a UP0/E module is connected to the HiPath 1190, the CD 16 module is

Modules and their capabilities

Basic configuration: HiPath 1120 HiPath 1150 HiPath 1190

The instructions that follow refer to the factory

Description HiPath 1120 HiPath 1150 HiPath 1190

Description HiPath 1120 HiPath 1150 HiPath 1190

Activating system programming

System programming can only be executed us-

qmi Enter the code to activate system programming.

Audible Tones in the programming mode (Brazil)

Exiting a setting’s configuration

Exiting programming mode

t Replace the handset.

w Initial status for programming mode.

w The system restarts after the change is made.

Code Table for Countries and groups of Countries.

Code Group Countries Display

Code Group Countries Display

Dialing mode on an analog trunk

Default access to a group of external

Analog line attendants

If an extension is connected to a door opener de-

Deleting attendants for an external line