Objectives of The Study
Objectives of The Study
Objectives of The Study
DATA COLLECTION
Data Collection: The sources of data for the project are as follows:
INTRODUCTION
1.1)Profile
Havells starting as a trading company – 1958. Starting off as an electrical trading
company in 1958, Havells India Ltd. today is anemerging leader and an end-to-
end solution provider in the Power Distribution Equipment industry. The
company catering to the needs of domestic and industrial market has seven
manufacturing units in India.
Havell’s India Ltd, a billion-dollar-plus organization, and one of the largest &
India’s fastest growing electrical and power distribution equipment company,
manufacturing products ranging from Building Circuit Protection, Industrial &
Domestic Switchgear, Cables & Wires, Energy Meters, Fans, CFL Lamps,
Luminaries for Domestic, Commercial & Industrial application and Modular
Switches.
Havell’s owns some of the prestigious global brands like Crabtree*, Sylvania,
Concord ,Luminance, Claude, Sylvania: Linolite , SLI Lighting & Zenith.
Havell’s reach stretches across 91 branch offices, over 2000 authorized dealers
and thousands of approved retail outlets. The company has an enviable clientele,
not only in the domestic market, but also in international markets like UK,
Malaysia, Singapore ,Bangladesh, Sri Lanka, Dubai, Africa, Iran and Iraq. The
company is currently exporting to over 50 countries globally.
Vision:
"To be a globally recognized corporation that provides best electrical & lighting
solutions, delivered by best-in-class people.’
Mission:
Values:
1.2) Promoters
QRG Group is one of the fastest growing Electrical and Power Distribution
Equipment Company in the country, manufacturing products ranging from
building circuit protection, industrial & domestic switchgear, cables & wires,
energy meters, fans, CFLs ,luminaries, bath fittings and modular switches .The
group comprises of 5 companies –
2) Standard Electricals
4) TTL
5) Sylvania
With 13 state of the art manufacturing plants, 24 branch offices and a strong
backing ofover 3000 professionals across India the group has achieved rapid
success in the past few years.
The group has recorded a turnover of Rs. 963 crores in the previous financial
year and is poised for another quantum growth with projections suggesting a
50% increase over previous year. While the industry has been growing at a pace
of 20% CAGR, QRG Enterprises has been marching faster at a compounded
annual growth rate of 35% in the past decade.
Powerful trends are shaping up industry for the 21st century. Because of rapid
spread of advanced technologies complexity of work is increasing - almost daily.
With the state ofthe art equipments and manufacturing facilities, QRG group is
helping to boost safety in workplaces from the factory to the offices, domestic
buildings to commercial plazas. All the manufacturing units are ably supervised
and controlled by technocrats and industry specialists.
The group has well managed, well equipped tool rooms with machines like CCV
Line, CNC Machines, EDM Wire Cut, Spark Erosion Machines, Lathes and Surface
Grinders.
Our strategic alliances with some of the leading technology corporations in the
world of electrical engineering, ensure constant access to the latest
developments in the international markets, which are then adapted to the tough
tropical conditions.
Our manufacturing units are fully equipped with the latest and most
sophisticated facilities in India. And in the hands of our highly qualified technical
experts, this results in some of the most advanced product development in the
country.
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1.7) Quality control at Havells
The essence of quality at QRG is closely wrapped in the way we think, plan and
work. It finds its true expression when we extend beyond ourselves to exceed
our customer’s expectations. To deliver products that are safer, faster and simply
better.
Each time, every time. Building customer confidence through teamwork is a top
priority to provide a wide variety of products and services.
Realizing and respecting the basic needs of customers to feel more secure, we’ve
committed ourselves to make our products better, safer and smarter than what
he or she is looking for. That’s a passion that began 30 years ago and that’s how
it continues to be
even today. Our customers rely on us and it is our responsibility to give them the
very best.
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1.8) STP ( Segment, Target Group, Positioning )
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2 ) Product Profile
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2.2.) Capacitors
Havells started manufacturing of its new range of products Capacitors in
February 2007Havells Capacitors are designed and manufactured using S3
technology. It encompenses product with triple shield with differential
disconnector in the event of any fault within due to environmental compatibility.
Automatic controlled vacuum potting of "Element Modules" ensures fault
remains localized. and protects the installation in spite of hazards.
2.3.) Fans
Havells entered fan business in mid - 2003 and has emerged as one of the fastest
growing
fan brands in the Indian market. Havells has captured customers fancy with
innovative design and excellent finishes. From premium fans in exquisite antique
finishes to fans specially designed for kids, dual color fans and super speed fans.
Havells offers acomplete range to meet varied individual needs.
2.4.) Cables
Set up in the year 1996, Havells Cables plant (an ISO: 9001-2000 certified unit)
islocated in Alwar, in the state of Rajasthan, India. Since inception, Havells has
invested heavily in the manufacturing infrastructure, which has today become
one of the largest inIndia. All wires & cables are manufactured on most modern
laser controlled automatic machines, using best raw material from primary
manufacturers ensuring perfect quality.
Features:
Highly compacted conductors to reduce AC losses which are due to skin and
proximity effect.
Purest insulation to bear thermal and thermo-mechanical stresses at continuous
normal and short circuit temperature conditions.
Complete protection against most forms of electrolytic and chemical corrosion.
Extruded inner sheath (for XLPE insulated power cable HT).
Sequential length marking on outer sheath of the cables.
Over 90%armour coverage of armored cables.
2.5.) Switches
A new addition to the Havells product portfolio Pearlz, a range of aesthetically
designed modular plate switches that are engineered to deliver protection and
built to last. A well-designed knob provides soft operation and the ultra-tech
mechanism ensures longevity. Pearlz promises quality and reliability. Available
in a pure white finish, these switches lend pristine beauty to your walls for years.
To cater to its global clientele, the Group has set up an extensive distribution
network for this exclusive range both in India and abroad, to provide customers
with technical support and after sales service.
TTL Limited, the Metering unit of Havells group, manufactures high quality
single phase Ferraris meters, under a joint venture with DZG, at their new unit at
Sahibabad in Uttar Pradesh, India. This manufacturing venture shall cater to the
DZG market of highly quality conscious European customers, to the world wide
export markets, and to the quality conscious. Indian utilities. A rugged, well
established and proven meter design ensures high quality, long life, trouble free,
very accurate and reliable energy measurement that shall go a long way in
improving the Utility-Consumer relationship ,through reliable and genuine data
for billing purposes.
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DATA ANALYSIS
Business environment
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PESTLE ANALYSIS (PEST analysis)
PESTLE Analysis is normally used to help organisations identify and understand the
external environment in which they operate and how it will operate in the future.
PESTLE Analysis can be used by the individual for personal development planning.
Some people will argue that this is a use for which it was never designed and for
which it may be inappropriate.
The shorter version is a PEST Analysis – missing out Legal and Environmental
factors. At the end of this document is an explanation of the use of PESTLE for
organisational change.
SOCIAL FACTOR
Havell acquires companies and builds internally, havells Group never loses sight of its
responsibility as a good corporate citizen. Havells believes that serving people with
meager or no means is the duty of every well-to-do person. It consistently puts that
philosophy into action and has initiated several projects for social causes. This has
greatly increased the number of children attending school regularly and also alleviates
hunger.
Corporate Social Responsibility (CSR) at havells portrays the deep symbiotic
relationship that the group enjoys with the communities it is engaged with. As a
responsible corporate citizen, we try to contribute for social and environmental causes
on a regular basis.
Check-up Camps
Blood Donation Camps
Contribution towards Tsunami and Kargil National Relief Fund.
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TECHNOLOGICAL FACTOR
Innovation is the hallmark of every vital development at havells Group. New ideas,
inventions deepen scientific knowledge and give its work force a new impetus
towards technical progress.
Havells’s technological strengths and its endeavour towards continuous research &
development have allowed it to fulfils its responsibilities towards its customers. The
responsibility of providing its customers the best products and zero defect services to
enable them to be comfortable and secure in usage of electricity.
Havells has recently invested 50 crores in the QRG Center for Research and
Innovation, set-up at the company's Head Office premises in Noida, U.P.
The objective of this centre is to provide the theoretical & experimental foundations
for all segments of electrical engineering. The centre closely cooperates with the
various departments so as to provide the best and the latest in terms of technology and
design.
Quality Control
The essence of quality is closely wrapped in the way we think, plan and work. It finds
its true expression when we extend beyond ourselves to exceed our customer’s
expectations. To deliver products those are safer, faster and simply better.
Each time, every time. Building customer confidence through teamwork is a top
priority to provide a wide variety of products and services.
Realising and respecting the basic needs of customers to feel more secure, we've
committed ourselves to make our products better, safer and smarter than what he or
she is looking for. That's a passion that began 30 years ago and that's how it continues
to be even today. Our customers rely on us and it is our responsibility to give them the
very best. All our products are as per IEC standards.
QRG has a simple rule on quality. If it doesn't exceed customer expectation, it's not
quality
ECONOMIC FACTOR
A SWOT analysis must first start with defining a desired end state or objective. A
SWOT analysis may be incorporated into the strategic planning model. Strategic
Planning, including SWOT and SCAN analysis, has been the subject of much
research.
First, the decision makers have to determine whether the objective is attainable, given
the SWOTs. If the objective is NOT attainable a different objective must be selected
and the process repeated.
The SWOT analysis is often used in academia to highlight and identify strengths,
weaknesses, opportunities and threats [citation needed]. It is particularly helpful
in identifying areas for development.
The internal factors may be viewed as strengths or weaknesses depending upon their
impact on the organization's objectives. What may represent strengths with respect to
one objective may be weaknesses for another objective.
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technological change, legislation, and socio-cultural changes, as well as changes in
the marketplace or competitive position. The results are often presented in the form of
a matrix.
SWOT Matrix
Strengths
A firm's strengths are its resources and capabilities that can be used as a basis for
developing a competitive advantage. Examples of such strengths include:
• Patents
Weaknesses
The absence of certain strengths may be viewed as a weakness. For example, each of
the following may be considered weaknesses:
In some cases, a weakness may be the flip side of strength. Take the case in which a
firm has a large amount of manufacturing capacity. While this capacity may be
considered a strength that competitors do not share, it also may be a considered a
weakness if the large investment in manufacturing capacity prevents the firm from
reacting quickly to changes in the strategic environment.
Opportunities
The external environmental analysis may reveal certain new opportunities for profit
and growth. Some examples of such opportunities include:
• loosening of regulations
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Threats
Changes in the external environmental also may present threats to the firm. Some
examples of such threats include:
• New regulations
Switching Costs :
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3) People exhibit loss aversion. The pain of giving up a benefit is much more
significant than the pleasure of gaining that benefit. - consumer must see a
clear benefit to offset the perceived sacrifice
Pressure suppliers can impose on sources for inputs that are needed in order to
provide goods or services.
Pressure of possible new competitors entering the market and changing environment
(e.g. market shares, prices, customer loyalty).
Will depend on the extent to which there are barriers to entry.
>Economies of scale (minimum size requirements for profitable operations),
>Capital Requirements- High initial investments and fixed costs
>Cost advantages - due to experience curve effects of operation
>Brand loyalty of customers
>Protected intellectual property like patents, licenses etc,
>Scarcity of important resources, e.g. qualified expert staff
>Access to raw materials is controlled by existing players,
>Distribution channels are controlled by existing players,
>Existing players have close customer relations, e.g. from long-term service
contracts,
>High switching costs for customers
>Brand Loyalty
>Legislation and government action
> There is not much differentiation between players and their products, hence,
there is much price competition.
> Low market growth rates (growth of a particular company is possible only at the
expense of a competitor).
> Barriers for exit are high (e.g. expensive and highly specialized equipment).
low rivalry,
limited entry,
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PORTER’S FIVE FORCE MODEL IN HAVELLS
Threat of
New
Entrants
LOW
Threat of
Substitute
Products
LOW
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CORPORATE GOVERNANCE AND
ETHICS
An implicit sense of ethical business conduct has been the cornerstone of the havells
way on corporate governance. On issues ranging from customer care and business
excellence to financial propriety and more, explicit rules and regulations supplement
the traditional values on which our group companies have been shaped. This is what
we have endeavored to do in the 50 years of our existence. Our values of
understanding, trust, integrity and ethics have served us in good stead.
Corporate governance as practiced by our Group translates into being fair and civic-
minded, fulfilling our duties to the entire spectrum of stakeholders, and, most
importantly, making integrity an article of faith across all our operations. The group's
adherence to ethical business conduct is rooted in the vision of its Founder Mr Qimat
Rai Gupta. We started on sound and straightforward business principles, considering
the interests of our shareholders and welfare of our employees as foundation of our
long term success.
The 'leadership with trust' philosophy that has come to play such a vital role in how
our customers perceive us is all the more remarkable given the climate of unparalleled
public distrust of people in positions of authority today both in business and politics.
Employee Relations
Our people are the key to our success. Their skills, knowledge, ideas and
enthusiasm drive our business. We have high-quality, diverse workforce and
employees who fulfill their potential. We have achieved this by giving them
development and advancement opportunities along with competitive compensation
and benefits that appropriately reward performance.
Environmental Impact
Sector
Market
z
Technological
Economics
Political
Regulatory
Social
Supplier
Capability Factor Nature of Strength of
Impact weakness
1.Finance 5 Strong finance
access.
2. Marketing 4 Excellence
marketing
strategies.
3.Operation 4 Favorable plant
location.
Operation aligned
in process
4.Human 4 Training to
Resource employees at each
stage
5.Information 5 Transparency at
all level.
6. General 3 Company should
management work more on
CSR policy.
Happy
employees.
Organizational Capability
Profile
RESOURCES
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CSR
In keeping with the ethos instilled by the founder Lt. Shri. Qimat Rai Gupta, Havells sustains a
Social agenda by initiatives, both in our profit as well as after profit pursuits. We follow a socially
positive agenda and work consistently to contribute to the betterment of our society and its future.
With the belief that business is an active entity of the society and the economy, the company plays
a strong role in nation- building. Our initiatives revolve around our concerns for the nutrition,
health and education of children.
Sanitation program
Open defecation is one of the biggest challenges faced by the country. In 2014, we started
building bio-toilets in the schools where we served mid-day meal. So far we have built over 2050
bio-toilets in over 250 government schools. While building toilets is one thrust of making India
open defecation free, we realized that just building the required infrastructure does not guarantee
use or implementation of healthy practices. Not only it is important to generate awareness about
hygiene and proper sanitation practices to help make the endeavor sustainable but also a change of
perception and behavior amongst the target masses for a better and brighter future was equally
important. Havells envisioned WASH (Water, Sanitation and Hygiene) Program in almost 100
Government Schools of Alwar where the ecofriendly bio toilets have already been constructed.
The program aims at making school children aware of the importance of sanitation and to bring
about a change so that they can incorporate good hygiene standards and practices for better health
and community hygiene. Also they could encourage others in their homes and social groups to
adopt hygienic practices. We aim to build similar toilets in another 150 schools by end of this year
taking the number of schools to 300. The specialty of these toilets is that they do not need any
sewage system.
Environment
Apart from this Havells has been focusing on tree plantation nearby its manufacturing plants. We
have planted over 10,000 trees in and around our plants in Alwar, Rajasthan and Baddi, Himachal
Pradesh.
Promoting education
Havells also facilitates education by providing need and merit based scholarships to children at the
Ashoka University at Sonipat.
FINDINGD/RECOMENDATION