Altec Lansing BackBeat™ 903/906

User Guide
 Welcome Getting Assistance
Thank you for purchasing the Altec Lansing The Altec Lansing Customer Support Team is
BackBeat™ 903/906 headphones. This guide ready to assist you. You can find answers to
contains instructions for setting up and using your frequently asked questions, ask a question using
new headphones. e-mail, receive service over the Internet, or speak
directly with a representative. Visit the Customer
Before using this product, please refer to the
Support area on www.alteclansing.com, email
For Your Safety guide for important product safety
[email protected] or call 1-800-ALTEC88
and charging information.
(258-3288).

NOTE If you are considering returning this headset,

please contact the Customer Support Team first.
Registering Your Product NOTE For pairing your headphones to your
Bluetooth® mobile phone, your Passkey
Visit the Customer Support area on (PIN code) is 0000.
www.alteclansing.com to register your product
online so we can provide you with the best service
and technical support.

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 Contents

Package Contents and Accessories...........................................................2

Charging Your Headphones or Bluetooth Adaptor.....................................4
Pairing Your Headphones............................................................................5
Pairing Your Headphones and Phone/Device....................................5
Pairing Your Headphones and Bluetooth Adaptor.............................6
Adjusting the Fit..........................................................................................7
Headphones Phone Controls and Indicators..............................................8
Headphones Music Controls and Indicators.............................................12
Range........................................................................................................14
Troubleshooting.........................................................................................15
Troubleshooting with Bluetooth Adaptor.........................................17
Product Specifications..............................................................................19

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 Package Contents and Accessories

Left Earpiece—Phone Controls

Telescoping/
Swivel Fit Adjustment

Call Control Button

(Answer/End)
AC Charger
LED Indicator

Charging Jack

Micro-USB Power/Pairing Button

Connector(s)

[BackBeat 903] [BackBeat 906] Stereo Cable

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 Package Contents and Accessories

Right Earpiece—Music Controls

3.5mm connector
(for headphone jack)
Telescoping/
Swivel Fit Adjustment

Play/Pause/
Bass Boost
OpenMic™ Button
Power/Pairing Button
Volume/Tracking/
Mute Button
LED Indicator

Charging Jack
Bluetooth Adaptor
Call Mute [included with
Volume Down/ Volume Up/ BackBeat 906 only]
Track Back Track Fwd

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Right Eartip

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 Charging Your Headphones or Bluetooth Adaptor

1 Plug the AC charger into a power outlet.

1
2 Connect the charger cable to the
headphones or Bluetooth adaptor.

3 Charge each for at least 1 hour before first

time use, or 3 hours to fully charge.
The LED indicator glows red while charging.
When fully charged, LED will turn blue until
unplugged. Do not use your headphones or
Bluetooth adaptor while they are connected to
2 2 the charger.
note Never charge the battery where the
temperature may fall below 0°C (32°F) or rise above
40°C (104°F)—for example, in an unattended motor
vehicle.

Charging time

3 hours ....................
Full charge

[BackBeat 906 shown] 1 hour ......................

Minimum charge
before first use

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 Pairing Your Headphones and Phone/Device

1 Turn on your phone’s or device’s Bluetooth®

feature.
SETTINGS
1
2 With the headphones powered off, press
Time and Date
Phone Settings

Bluetooth
and hold the Power/Pairing button until the
Sound Settings

2
Network Services
Security

LED indicator flashes blue and red. Reset Settings

3 Use the phone or device menu to search

for the Bluetooth headphones and select
9xxBackBeat.
See your phone’s or device’s user guide for more
information.
4 If prompted, enter 0000 for the PIN code/ 3
passkey.
Some phones also require that you accept the
connection. Pairing is successful when the LED 9xxBackBeat
indicator flashes blue.
4

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 Pairing Your Headphones and Bluetooth Adaptor [BackBeat 906 only]

1 With the headphones powered off, press

and hold the Power/Pairing button until the
LED Indicator flashes blue and red.

2 With the adaptor powered off, press and

hold the Power/Pairing button until the LED
Indicator flashes blue and red.

1 3 The headphones and adaptor will both

rapidly flash blue when paired successfully.
Both are now ready for use.

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 Adjusting the Fit

For optimal sound performance and a secure,

comfortable fit, the headphones should be adjusted
to rest gently in your ear and around the back of
your neck.

1 Drape the stereo cable behind your neck.

2 Guide one earpiece behind your ear and 1
secure the eartip inside your ear using the
telescoping/swivel adjustments.

3 Repeat step 2 with the other earpiece and

continue to adjust the fit in either ear until
both eartips rest comfortably and securely 2
in your ears.

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 Headphones Phone Controls and Indicators

Action Indicator Light Tone

Turn on the Press and hold the power/ Glows blue for 2 seconds, 4 rising tones
headphones pairing button for 2 seconds. then turns off.

Turn off the Press and hold the power/ Glows red for 4 seconds, 4 falling tones
headphones pairing button for 4 seconds. then turns off.

Answer/end Tap the call control button. 3 blue flashes (repeating) 3 low tones (repeating)
a call while phone is ringing. while phone is ringing.
Blue flash every 2 seconds Single low tone when
while on a call. call connects or
disconnects.

Make a call Enter the number on your Blue flash every 2 seconds Brief tones,
phone and press send. while call is in progress. then ringing

Reject a call Press and hold the call None Single long
control button for 2 seconds. low tone

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 Headphones Phone Controls and Indicators

Action Indicator Light Tone

Check battery With headphones Red flashes: Battery level: None

power powered on, tap the 1 More than 2/3 full
power/pairing button. 2 1/3 - 2/3 full
The indicator flashes 3 Less than 1/3 full
red to show the
charge level.

Low battery None 3 red flashes every 10 seconds 3 high tones every 10
indicator seconds

Mute/unmute the Press in the volume/ None Low and high tone to
call (call in progress) tracking/mute button. mute, then a single low
tone every minute. High
and low tone to unmute.

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 Headphones Phone Controls and Indicators

Action Indicator Light Tone

Perform a While plugging in the AC The headphones will show None

system reset charger, hold the power/pair a solid red or blue light
button. when they have been
successfully reset.

Adjust the call Tap the volume/tracking/ None Brief low tone (2 low tones
volume (call in mute button forward (+) when volume limit
progress) or backward (-). is reached)

Warning Do not use headphones at high volumes for an extended period of time. Doing so can
cause hearing loss. Always listen at moderate levels. See www.alteclansing.com/headphonesafety for
more information on headphones and hearing.

Redial Double tap on call control None Double low tone

button.

Voice dialing (trying 2 second press on call None Single low tone
to initiate call) control button

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 Headphones Phone Controls and Indicators

Action Indicator Light Tone

Transfer active call 2 second press on call None Transfer call from headset to
to/from headset control button when on an phone: Double low tone
active call
Transfer call from phone
to headset: Single low tone
followed by a double low tone

Online indicator Press mute and call control Off: 4 blue flashes, Single low tone, then double
on/off (default on) together when headset then fade out low tone
is on. On: 4 blue flashes,
then fade in

Missed call None LED triple purple flash None

indication for 5 minutes

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 Headphones Music Controls and Indicators

Action Indicator Light Tone

Play music Tap the play/pause button. None None

OpenMic pause Tap the play/pause button when None None

to hear music is playing.

Disable While playing music, press and None Low-high-low tones when
OpenMic during hold the mute button for 3 seconds. disabling.
music pause OpenMic feature will not activate High-low-high tones when
during next music pause. Repeat enabling.
action to enable OpenMic feature.

Move forward Press and hold the volume/tracking/ None Single low tone for each
or back one mute button forward or backwards track change.
track for each track.

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 Headphones Music Controls and Indicators

Action Indicator Light Tone

Answer a call Tap the call control button. 3 blue flashes (repeating) 3 low tones (repeating) while
while listening Music will pause during call. while phone is ringing. phone is ringing. Single low
to music Blue flash every 2 tone when call connects or
seconds while on a call. when disconnects.
Reject a call Press and hold the call None Single long low tone
while listening control button for 2 seconds.
to music
Adjust the Tap the volume/tracking/mute None Brief low tone (2 low tones
volume button forward or backward. when volume limit is reached)
of music
Boost the Press and hold the play/pause None Ascending tones when
bass button for 2 seconds when activating. Descending tones
music is playing. when deactivating.

Note To wirelessly stream stereo music or audio from a device to your headphones, your Bluetooth
device must support the Bluetooth Advanced Audio Distribution Profile (A2DP) profile. To control music
playback with your headphones, your Bluetooth device must also support the Audio/Video Remote

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Control Profile (AVRCP). The Bluetooth adaptor does not support the AVRCP profile, so you must use
the controls on your device to control music playback.

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 Range

Bluetooth wireless technology provides a way for devices to communicate with each other using short-
range radio frequency instead of wires. Any two Bluetooth devices can communicate as long as they both
have Bluetooth turned on, they are within range, and they have been paired.
To maintain a connection, keep your headphones within 33 feet (10 meters) of your Bluetooth phone
or adaptor. Ensure that your mobile phone is located on the left side of your body and that there are no
obstructions between it and your headphones. If there are obstacles between your headphones and the
phone or adaptor you may experience interference.
Audio quality degrades as you move out of range. When you are far enough away to lose the connection,
you hear a high tone in the headphones.
The headphones attempt to reconnect for 30 seconds. If reconnection is successful, a low tone will be
heard. If you move back in range after 30 seconds have passed, you can manually reconnect by pressing
the call control button.

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 Troubleshooting

My mobile phone did not Power off your mobile phone and headphones, then power on your
locate the headphones. phone. Repeat the pairing process on page 5.

Audio quality is poor. Make sure that the headphones fit your ears properly. See page 7.

Ensure that your mobile phone is located on the left side of your body
and that there are no obstructions between it and your headphones.

Make sure that your headphones are within 33 feet (10 meters) of your
mobile phone. Going outside of this range can impact audio quality. If
your headphones do not automatically reconnect, see page 12.

I cannot hear stereo music For stereo listening, your Bluetooth phone must support the Bluetooth
from my phone. Advanced Audio Distribution Profile (A2DP), which defines how
Bluetooth devices stream stereo quality audio from one device to
another. See your phone’s user manual to determine if it has this
Bluetooth profile.

I cannot control my music The adaptor and some stereo Bluetooth phones do not support the
tracks. AVRCP profile for track controls. Use your audio device to change

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tracks.

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 Troubleshooting

Callers cannot hear me. Mute may be turned on. See page 9.

Your headphones are out of Bluetooth range (33 feet/10 meters). Move
closer to the Bluetooth device. If your headphones do not automatically
reconnect, see page 5.

Be sure your headphones are paired with the audio device. See page 5.

Play and Pause are out of sync Ensure that your headphones are in play mode, and then initiate play
between my headphones and mode from your audio source.
my audio source.

My earbuds need to be Remove the earbuds from the headphones. Wash the earbuds
cleaned. with warm soapy water, and rinse thoroughly. When the earbud are
completely dry, reattach them to your headphones. See page 7.

None of the above issues Perform a system reset: While plugging in the AC charger, hold the
are the problem, or my power/pair button. The headphones will show a solid red or blue light
headphones still don’t work. when they have been successfully reset.

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 Troubleshooting with Bluetooth Adaptor [BackBeat 906 only]

I cannot hear music from my If you connect your mobile phone to your headphones before
other audio source while the connecting your Bluetooth adaptor to your headphones, your mobile
headset is also paired to my phone’s A2DP Bluetooth profile may interfere with the functioning of
Bluetooth A2DP mobile phone. the adaptor. Additionally, if you power off the adaptor or move out of
Bluetooth range (33 feet/10 meters), you may lose the connection to
your headphones. In either situation, you will need to:

1 Disconnect—but do not delete—your headphones from your mobile

phone’s list of paired devices (see your mobile phone’s Bluetooth
manager).

2 Reconnect your headphones to your adaptor.

3 Reconnect your headphones to your mobile phone

(see your phone’s Bluetooth manager).

I cannot tell if my Bluetooth When powered on, the LED on the adaptor flashes blue every 5
adaptor is powered on. seconds. To power on the adaptor, press and hold the power button
for 2 seconds until the LED flashes blue.

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I cannot complete pairing with Your Bluetooth adaptor must be powered off when pairing a device to
another Bluetooth device. your headphones. See page 5.

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 Troubleshooting with Bluetooth Adaptor [BackBeat 906 only]

I do not get sound from my It can take up to 30 seconds for the devices to connect and for audio to
headphones when using the stream via Bluetooth. After 30 seconds, if there is still no sound, press the
Bluetooth adaptor. play/pause button on the headphones.
Ensure that your audio device is not locked (see your device’s user manual).
Ensure that you have properly paired the adaptor to your headphones. See
page 6.
Check that the adaptor is plugged into an active stereo audio source.
Power off your headphones and adaptor, and then power both of them
on again.
Make sure you have not moved out of Bluetooth range (33 feet/10 meters).
See page 12.

Volume is too high/low when Check the volume of the audio source device. Adjust as necessary.
listening to audio, but fine
Adjust the volume control on the headphones. See page 11.
when making a phone call.

I cannot make a VOIP call The adaptor is only intended for audio listening. If your computer has the
using the adaptor. Bluetooth Headset (HSP) and Hands-Free (HFP) profiles, you can pair your
headphones to your computer for telephony applications like VOIP.

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 Product Specifications

Talk time* Up to 7 hours Bluetooth HSP, HFP, Secure Simple

profiles Pairing, A2DP and AVRCP
Listening time* Up to 7 hours (headphones)

Standby time* Up to 7 days Power 5V DC–180 mA

requirements
Range* Up to 33 feet (10 meters)
Storage/ 32º–104ºF (0º–40ºC)
Headphones 34 grams operating
weight temperature

Battery type Lithium ion polymer Charging 32º–104ºF (0º–40ºC)

temperature
Charge time 3 hours for full charge

Bluetooth version 2.1 + EDR (Enhanced Data

(headphones) Rate)
* Performance dependent on battery and may vary
by device. Audio quality degrades as you move out

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of range and is dependent upon the device with
which the headphones are paired.

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www.alteclansing.com
Headquarters 535 Rte. 6 & 209, Milford, PA 18337-0277 • 800-ALTEC-88. 570-296-4434. • Fax: +1-570-296-6887

©2009 Plantronics, Inc. All rights reserved. Altec Lansing, the Altec Lansing logo, BackBeat, OpenMic, Plantronics, the
Plantronics logo, QuickPair are trademarks or registered trademarks of Plantronics, Inc. Bluetooth® and the Bluetooth logo
are registered trademarks of Bluetooth SIG and any use by Altec Lansing is under license.
Patents Pending
81378-01 (04/09)