Report
Report
Report
Robi is the third largest mobile phone operator in Bangladesh with more than 20
million subscribers as of August 2012.
Robi boasts of the widest international roaming service in the market, connecting
over 500 operators across 207 countries. It is the first operator in the country to
introduce GPRS. Robi uses GSM 900/1800 MHz standard and operates on
allocated 12.8 MHz frequency spectrum.[
Robi Axiata Limited is a joint venture company between Axiata Group Berhad,
Malaysia and NTT DOCOMO INC, Japan. It was formerly known as Telekom
Malaysia International (Bangladesh) which commenced operations in Bangladesh
in 1997 with the brand name AKTEL. On 28 March 2010, the service name was
rebranded as ‘Robi’ which means Sun in Bengali.
Axiata Group Berhad, formerly TM International Berhad (TMI), today unveiled its
new company name and logo–. The new name and logo marks a major milestone
in the company’s history and signifies its presence as a key regional player in the
mobile telecommunications market. The rebranding exercise, which has been
planned since its demerger from Telekom Malaysia Berhad in April 2008, will
further establish Axiata as an independent regional identity with its own distinct
aspirations and strategies. Following the demerger, Axiata has developed into one
of the largest mobile players in South East Asia with nearly 90 million customers
across 10 countries.
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The company operates GSM 900 and 1800 cellular services under a 15-year
license granted in November 1996.
edotco Group has 12000 towers and counting. edotco Bangladesh owns and
operates in more than 6,000 BTS Tower sites throughout Bangladesh and
expanding. The large estate allows operators to be located immediately on
existing towers when expanding coverage and capacity. With an operation
dedicated to the management of BTS sites edotco Bangladesh is able to offer
significant improvements in network availability.
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It can be summarized as:
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TECHNOLOGY HIERARCHY:
The ROBI Technology team is divided into six parts. The technology hierarchy is
given below:
TECHNOLOGY
TEAM
Central Regional
Operation Operation IT &
Planning Compliance Implementation
Charging
(COP) (RO)
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Planning :
Planning begins with clearly understanding the user requirement. A user
requirement shows what service the user expects in time, space and service. In
space, the requirement defines precisely which geographic areas are to be
covered; in service, the specification may define the call types to be supported,
the service for packet transmission or the data throughput; and, in time defines
the way the user expects the network to evolve.
PLANNING
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Radio Network Planning (RNP):
This comprises all sorts of engineering and planning services relevant to network
operators, regulatory organizations and system suppliers, including:
‒ coverage analysis and studies
‒ frequency planning & coordination services
‒ network design (cellular and transmission)
‒ network implementation
‒ network optimization: coverage, interferences, capacity
‒ geo data: consulting, generation, conversion and acquisition
‒ project management
• Cost
• Quality
• Capacity
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Internet Protocol Network Planning (IPNP):
It plans the security in IP network and maps O & M and troubleshooting. It
provides strategic operations and planning of DCN. It also includes planning of IP
Core network element & deletion of all garbage from the systems.
CENTRAL OPERATION
(COP)
System Support
Service Charging Service (SS)
Operation
Operation Operation
Support System or
Center
(OSS) (SCO) Back Office
(SOC)
(BO)
1. EMS
2. INMS
• Postpaid Product
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Service Operation Center (SOC):
SOC is divided mainly into three parts. They are classified like this:
Customer Problem
Monitoring First Level Support (FLS)
Management (CPM)
Monitoring:
The monitoring has four parts:
• Transmission Monitoring.
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First Level Support (FLS):
The First level support is divided into four parts:
• Transmission FLS
• Terminal Problem:
− Charging Problem
• Non-terminal Problem:
• Calling Problem:
− Bundle Problem
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The CMP has an Escalation Matrix:
No RO RO
coverage
Poor RO RO
coverage
Voice RNO RO
distortion
Call RNP RO
congestion
Echo RAN RO
during call
Cross RAN RO
connection
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System Support (SS) or Back Office (BO):
This section performs the following operations:
• Centralize Configuration
• Evaluate and recommend new technology’s impacts and its applications for
the deployment into the network.
SYSTEM SUPPORT
(SS)
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RAN : Radio Access Network:
• It supports radio parts
− It provides second line and 24-hour support for all PS Core nodes
(SGSN, GGSN, BG, DNS, CG, and Firewall) escalated from SOC
inspection & Field Engineers.
− It provides second line and 24-hour support for all Core nodes
(MSC/MGW) escalated from SOC surveillance & Field Engineers.
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IPNO : Internet Protocol Network Operation:
• It maintains the security in IP network
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The Work Flow of ROBI COP is given below:
Vendors
System Support / Back
Monitoring First Level Support Regional Operation ( NSN,HUAWEI, ERICSSON
Office
)
Regional Operation(RO):
Compliance:
• Security
• Performance
• Report
• Audit
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Implementation:
IT & Charging :
• Firewall Security
• Authentication
• Software management
• Login backup
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GLOBAL SYSTEM for MOBILE
COMMUNICATION:
GSM (Global System for Mobile Communications, originally Groupe Spécial
Mobile), is a standard developed by the European Telecommunications Standards
Institute (ETSI) to describe protocols for second-generation (2G) digital cellular
networks used by mobile phones. As of 2014 it has become the default global
standard for mobile communications - with over 90% market share, operating in
over 219 countries and territories.
"GSM" is a trademark owned by the GSM Association. It may also refer to the
(initially) most common voice codec used
In 1982, work began to develop a European standard for digital cellular voice
telephony when the European Conference of Postal and Telecommunications
Administrations (CEPT) created the Groupe Spécial Mobile committee and later
provided a permanent technical support group based in Paris. Five years later, in
1987, 15 representatives from 13 European countries signed a memorandum of
understanding in Copenhagen to develop and deploy a common cellular
telephone system across Europe, and EU rules were passed to make GSM a
mandatory standard. The decision to develop a continental standard eventually
resulted in a unified, open, standard-based network which was larger than that in
the United States. In 1989, the Groupe Spécial Mobile committee was transferred
from CEPT to the European Telecommunications Standards Institute (ETSI).
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In 1987 Europe produced the very first agreed GSM Technical Specification in
February. Ministers from the four big EU countries cemented their political
support for GSM with the Bonn Declaration on Global Information Networks in
May and the GSM MoU was tabled for signature in September. The MoU drew-in
mobile operators from across Europe to pledge to invest in new GSM networks to
an ambitious common date. It got GSM up and running fast.
In this short 37-week period the whole of Europe (countries and industries) had
been brought behind GSM in a rare unity and speed guided by four public officials
Armin Silberhorn (Germany), Stephen Temple (UK), Philippe Dupuis (France), and
Renzo Failli (Italy). In 1989 the Groupe Spécial Mobile committee was transferred
from CEPT to the European Telecommunications Standards Institute (ETSI).
Work began in 1991 to expand the GSM standard to the 1800 MHz frequency
band and the first 1800 MHz network became operational in the UK by 1993. Also
that year, Telecom Australia became the first network operator to deploy a GSM
network outside Europe and the first practical hand-held GSM mobile phone
became available.
In 1995, fax, data and SMS messaging services were launched commercially, the
first 1900 MHz GSM network became operational in the United States and GSM
subscribers worldwide exceeded 10 million. Also this year, the GSM Association
was formed. Pre-paid GSM SIM cards were launched in 1996 and worldwide GSM
subscribers passed 100 million in 1998.
In 2000, the first commercial GPRS services were launched and the first GPRS
compatible handsets became available for sale. In 2001 the first UMTS (W-CDMA)
network was launched, a 3G technology that is not part of GSM. Worldwide GSM
subscribers exceeded 500 million. In 2002 the first Multimedia Messaging Service
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(MMS) were introduced and the first GSM network in the 800 MHz frequency
band became operational. EDGE services first became operational in a network in
2003 and the number of worldwide GSM subscribers exceeded 1 billion in 2004.
By 2005, GSM networks accounted for more than 75% of the worldwide cellular
network market, serving 1.5 billion subscribers. In 2005 the first HSDPA capable
network also became operational. The first HSUPA network was launched in 2007.
High-Speed Packet Access (HSPA) and its uplink and downlink versions are 3G
technologies, not part of GSM. Worldwide GSM subscribers exceeded three billion
in 2008.
The GSM Association estimated in 2010 that technologies defined in the GSM
standard serve 80% of the global mobile market, encompassing more than 5
billion people across more than 212 countries and territories, making GSM the
most ubiquitous of the many standards for cellular networks.
Macau planned to phase out its 2G GSM networks as of June 4, 2015, making it
the first region to decommission a GSM network.
GSM SPECIFICATION:
GSM was designed to be platform-independent. The GSM specifications do
not specify the actual hardware requirements, but instead specify the network
functions and interfaces in detail. This allows hardware designers to be creative in
how they provide the actual functionality, but at the same time makes it possible
for operators to buy equipment from different suppliers. The GSM
recommendations consist of twelve series which are listed in the table below.
These series were written by different working parties and a number of expert
groups. A permanent nucleus was established in order to coordinate the working
parties and to manage the editing of the recommendations. All these groups were
organized by ETSI.
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GSM PHASE:
In the late 1980s, the groups involved in developing the GSM standard
realized that within the given time-frame they could not complete the
specifications for the entire range of GSM services and features as originally
planned. Because of this, it was decided that GSM would be released in phases
with phase 1 consisting of a limited set of services and features. Each new phase
builds on the services offered by existing phases.
PHASE 1:
Voice telephony.
SMS.
International roaming
Call forwarding
Call barring.
PHASE 2:
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GSM NETWORK COMPONENTS:
The GSM network is divided into two systems. Each of these systems are
comprised of a number of functional units which are individual components of the
mobile network. The two systems are:
Switching System(SS)
Base Station System(BSS)
The BSS performs all the radio-related functions. The BSS is comprised of the
following functional units:
Every telephone network needs a specific structure to route incoming calls to the
correct exchange and then on to the subscriber. In a mobile network, this
structure is very important because the subscribers are mobile. As subscribers
move through the network, these structures are used to monitor their locations.
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CELL:
A cell is the basic unit of a cellular system and is defined as the area of radio
coverage given by one BS antenna system. Each cell is assigned a unique number
called Cell Global Identity
(CGI). In a complete network covering an entire country, the number of cells can
be quite high.
LOCATION AREA:
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GSM ARCHITECTURE:
A mobile station (MS) comprises all user equipment and software needed
for communication with a mobile network.
The term refers to the global system connected to the mobile network, i.e.
a mobile phone or mobile computer connected using a mobile
broadband adapter. This is the terminology of 2G systems like GSM.
In 3G systems, a mobile station (MS) is now referred to as user equipment (UE).
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Subscriber identity module (SIM) :
In a mobile phone, the MT, TA and TE are enclosed in the same case. However,
the MT and TE functions are often performed by distinct processors.
The application processor serves as a TE, while the baseband processor serves as
a MT, communication between both takes place over a bus using AT commands,
which serves as a TA.
BSS (Base Station Subsystem) =BTS (Base Transceiver Station) + BSC (Base Station
Controller)
A network may be any wireless technology, like Code Division Multiple Access
(CDMA), Global System for Mobile Communications (GSM), Worldwide
Interoperability for Microwave Access (WiMAX) or Wi-Fi. However, because a BTS
is associated with mobile communications technologies, it refers to the
equipment that creates the "cell" in a cellular network. Sometimes, an entire base
station, plus its tower, is improperly referred to as a BTS or cell phone tower.
As part of a cellular network, a BTS has equipment for the encryption and
decryption of communications, spectrum filtering equipment, antennas and
transceivers (TRX) to name a few. A BTS typically has multiple transceivers that
allow it to serve many of the cell's different frequencies and sectors.
A parent base station controller (BSC) controls all BTSs via the base station control
function (BCF) - either a separate unit or integrated with the TRX for compact
base stations. The BCF provides a connection to the network management system
(NMS) and manages the transceiver's operational states.
The function of the BTS remains the same - no matter what type of wireless
technology is used.
The functions of a BTS vary depending on the cellular technology used and the
cellular telephone provider. There are vendors in which the BTS is a plain
transceiver which receives information from the MS (mobile station) through
the interface and then converts it to a TDM (PCM) based interface, the Abis
interface, and sends it towards the BSC. There are vendors which build their BTSs
so the information is preprocessed, target cell lists are generated and even
intracellular handover (HO) can be fully handled. The advantage in this case is
fewer loads on the expensive Abis interface.
The BTSs are equipped with radios that are able to modulate layer 1 of interface
Um; for GSM 2G+ the modulation type is Gaussian minimum-shift keying (GMSK),
while for EDGE-enabled networks it is GMSK and 8-PSK. This modulation is a kind
of continuous-phase frequency shift keying. In GMSK, the signal to be modulated
onto the carrier is first smoothed with a Gaussian low-pass filter prior to being fed
to a frequency modulator, which greatly reduces the interference to neighboring
channels (adjacent-channel interference).
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Antenna combiners are implemented to use the same antenna for several TRXs
(carriers), the more TRXs are combined the greater the combiner loss will be. Up
to 8:1 combiners are found in micro and pico cells only.
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A BSC is often based on a distributed computing architecture, with redundancy
applied to critical functional units to ensure availability in the event of fault
conditions. Redundancy often extends beyond the BSC equipment itself and is
commonly used in the power supplies and in the transmission equipment
providing the A-ter interface to PCU.
The databases for all the sites, including information such as carrier frequencies,
frequency hopping lists, power reduction levels, receiving levels for cell border
calculation, are stored in the BSC. This data is obtained directly from radio
planning engineering which involves modeling of the signal propagation as well as
traffic projections.
Cell horizontal radius varies depending on antenna height, antenna gain, and
propagation conditions from a couple of hundred metres to several tens of
kilometres. The longest distance the GSM specification supports in practical use is
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35 kilometres (22 mi). There are also several implementations of the concept of
an extended cell,[13] where the cell radius could be double or even more,
depending on the antenna system, the type of terrain, and the timing advance.
The NSS originally consisted of the circuit-switched core network, used for
traditional GSM services such as voice calls, SMS, and circuit switched data calls. It
was extended with an overlay architecture to provide packet-switched data
services known as the GPRS core network. This allows mobile phones to have
access to services such as WAP, MMS, and the Internet.
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MOBILE SWITCHING CENTRE:
The mobile switching centre, abbreviated as MSC Server or MSS, is a 2G
core network element which controls the network switching subsystem elements.
Alternatively or adaptively, MSS can be used in GSM networks as well,[1] if the
manufacturer has implemented support for GSM networks in the MSS. Since an
immediate upgrade of existing GSM network to 3G is not viable due to various
issues like handset incompatibilities and high expenditure, most manufacturers
do implement GSM support in MSS. In fact, MSS along with other 3G network
elements such as media gateway (MGW), can be configured to support GSM
network exclusively and can be considered as an upgraded version of existing
GSM mobile switching centres. The MSC Server is standards-based and
communicates with other distributed elements using industry open standards
such as media gateway control protocol, megaco/H.248, session initiation
protocol, M2UA and M3UA. The MSC server incorporates industry standards as
defined by ETSI, ITU, GSM, 3GPP and 3GPP2 and other leading standard bodies.
The MSS supports the regulatory environment set by governing bodies via its
support for E911, CALEA/legal intercept, wireless and local number portability,
TTY/TTD, and Number Pooling requirements.
MSC server and MGW make it possible to cross-connect circuit switched calls
switched by using IP, ATM AAL2 as well as TDM
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The MSC is structured so that base stations connect to it, while it connects to the
PSTN. Because cellphones connect to these base stations, all forms of
communication, whether between two cell phones or between a cell phone and a
landline telephone, travel through the MSC.
A small network operator may employ only one MSC, while a large operator
requires multiple MSCs. The MSC plays a significant role in handovers, particularly
handovers involving multiple base station controllers - known as inter-BSC or
intra-MSC handovers - as well as those involving multiple MSCs, known as inter-
MSC handovers.
As mobile phones move, it is important for the MSC to determine each phone’s
location to effectively facilitate routing communications between them. For this
task, the MSC works with a large database known as the home location register
(HLR), which stores relevant location and other information for each mobile
phone.
Because accessing the HLR uses many network resources, most operators employ
visitor location registers (VLRs). These are relatively smaller databases, which are
integrated with the MSC. Some carriers deploy one VLR per MSC, while others set
up one VLR to serve multiple MSCs.
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The IMSI uniquely identifies each Subscriber Identity Module (SIM) and serves as
the primary key for each HLR record. The MSISDN (also called the mobile
subscriber integrated services digital network) is a list of the telephone numbers
for each subscription. Other information stored in the HLR includes services
requested by or rendered to the corresponding subscriber, the general packet
radio service settings of the subscriber, the current location of the subscriber and
call divert settings.
Because cell phones, and their respective SIMs, are mostly mobile, the HLR serves
as the main source of recent location information. The HLR is updated each time
the SIM transfers into another location area. The HLR also plays a significant role
in short message service (SMS) message sending. Before the SMS Company
forwards the message to the intended recipient, it scans through the HLR to find
which mobile switching center (MSC) the recipient has recently used.
If the target MSC reports that the recipient’s phone is not available, a message
waiting flag is set in the HLR. If the recipient appears in another MSC (for
example, when flying to another city), he still receives the message because the
MSC will notify the HLR once the recipient is detected in its jurisdiction.
Other cellular components actively working with the HLR include the gateway
mobile switching center (G-MSC), visitor location register (VLR) and the
authentication center (AUC).
The HLR is the reference database for subscriber parameters. Actually HLR Having
all the detail like customer ID, customer number, billing detail and for prepaid
with IN intelligent network its has detail of current recharge of prepaid user so far
its is very complex but i just make it in simple word for you.
The data it contains is remotely accessed by all the MSCs and the VLRs in the
network and, although the network may contain more than one HLR, there is only
one database record per subscriber – each HLR is therefore handling a portion of
the total subscriber database.
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The subscriber data may be accessed by either the IMSI or the MSISDN number.
The data can also be accessed by an MSC or a VLR in a different PLMN, to allow
inter-system and inter-country roaming.
The VLR database will therefore contain some duplicate data as well as more
precise data relevant to the subscriber remaining within the VLR coverage (here
coverage means status of customer of last lac location area code updating )
The VLR provides a local database for the subscribers wherever they are physically
located within a PLMN, this may or may not be the “home” system. This function
eliminates the need for excessive and time-consuming references to the “home”
HLR database.
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Location Area Identity:
Cells within the Public Land Mobile Network (PLMN) are grouped together
into geographical areas. Each area is assigned a Location Area Identity (LAI), a
location area may typically contain 30 cells.
Each VLR controls several LAIs and as a subscriber moves from one LAI to another,
the LAI is updated in the VLR. As the subscriber moves from one VLR to another,
the VLR address is updated at the HLR.
Call setup.
On entry to a new LAI.
On entry to a new VLR.
The database in the VLR can be accessed by the IMSI, the TMSI or the MSRN.
Typically there will be one VLR per MSC.
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Authentication CENTER:
The main function of the AUC is to authenticate the subscribers attempting
to use a network. In this way, it is used to protect network operators against
fraud. The AUC is a database connected to the HLR which provides it with the
authentication. Parameters and ciphering keys used to ensure network security.
The GSM service area is the entire geographical area in which a subscriber
can gain access to a GSM network. The GSM service area increases as more
operators sign contracts agreeing to work together. Currently, the GSM service
area spans dozens of countries across the world from Ireland to Australia and
South Africa.
International roaming is the term applied when an MS moves from one PLMN to
another when abroad.
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2G Calling Procedure:
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Figure: Calling route
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Conclusion:
Robi Axiata Ltd. is one of the top mobile companies in Bangladesh. It covers
the whole Bangladesh by its network. There are many product and services of
ROBI that is available in market. At this moment the company is in growing
position. Robi‟s decisions are based on facts from market research and coverage
survey. The company also monitors it's competitor's activities and is proactive in
marketing decisions. For any company, whether it is small or big like Robi, Human
Resource Management is one of the major tasks to do. Because without the
proper support from the employees, the organization may find it difficult to
achieve its goal. So recruitment and selection is very important for any
organization. Recruitment and selection allows an organization to assess the
vacancy and choose the best personnel who will lead the organization in future.
Robi‟s recruitment and selection process is a very developed and effective one.
Robi is determined to achieve its goal and target and be e established in the
market with the support of its each and every employee. However, they have
some major changes to do in terms of resourcing policy and HRIS. If they can do
so as they have planned, then Robi‟s Human Resource Division will be more
effective and efficient.
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