IS321-System Analysis & Design 2017

Department of IT & CS

Sheet
Professor: Sahar Abd El-Hamid
Name: Abd EL-Rhman Mohamed
ID: 62831

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IS321-System Analysis & Design 2017

Sheet 1
Question1 Define:
 Transaction processing system, give examples for (TPS): Process large amount of data
for routine business, support the day to day operation of the company, e.g. payroll
processing system.
 Expert Systems and its components:
 M-commerce: M-commerce is mobile commerce, performing ecommerce using
handheld wireless devices.
 Open source software: An alternative of traditional software development where
proprietary code is hidden from the users, e.g. Linux OS, Mozilla Firefox web browser.
 Problems and opportunities:
• Problem: Generally, the reason the analyst was called in the first place.
• Opportunities: Solution that the analysist believes can be improved through the user
of computerized I.S.
 Feasibility report as an output of phase 1 in (SDLC): Feasibility report containing problem
definition and objective summaries from which management can make decision whether
to processed with the proposed product.

Question2 Explain the difference between Office automation system (OAS), the knowledge work
system (KWS), Decision Support Systems (DSS) and Expert Systems (ES), Management Information
System (MIS)?
 Office automation system (OAS): Support data workers who share information but don’t usually
create new knowledge but rather analyze information so as to transfers data or manipulate it in
some way before sharing it.
 knowledge work system (KWS): Support professional workers such as scientist’s engineers and
doctors e.g. computer aided design system, investment work stations.
 Decision Support Systems (DSS): Aide’s decision makers in the making of decision, e.g.
financial planning with what if analysis, but getting with modeling.
 Expert Systems (ES): Captures and use knowledge of an expert for solving particular problem
which leads to a conclusion or recommend, e.g. MYCIN, XCON.
 Management Information System (MIS): Support management function of organization. (TPS)
are subset of (MIS) include a wider spectrum which include decision analysis & decision making.

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Question3 Which is the more general term, (CSCWS) or (GDSS)? Explain?

 CSCW is a more general term, and may include software support called groupware for
team collaboration via network computers.
Question4 List the advantages of mounting applications on the Web?
 The advantages of mounting applications on the World Wide Web are:
1. Increasing awareness of the availability of the service, product, industry, person, or group
2. The possibility of 24-hour access for users.
3. Standardizing the design of the interface.
4. Creating a global system without worry about time zones.
Question5 List three roles that the system analyst is called upon to play. Provide a definition
for each one?
 The three roles of a system analyst are:
1. Consultant: hired from outside an organization to address information systems issues
within that organization.
2. Supporting Expert: serves as a resource for those who are managing a systems project.
3. Change Agent: an analyst who serves as a catalyst for change, develops a plan for
change, and works with others in facilitating that change.
Question6 List and briefly define the seven phases of the system development life cycle
(SDLC). (activities, output and personnel involved)?
 The seven phases of the SDLC are:
1. Identifying problems, opportunities, and objectives: Recognizing problems and
opportunities confronting the business and determining business objectives.
2. Determining information requirements: Understanding what information users need to
perform their jobs.
3. Analyzing system needs: Structured analysis of information needs and decision making.
4. Designing the recommended system: Logical design of the information system.
5. Developing and documenting software: structured development of software and
documentation.
6. Testing and maintaining the system: Testing and revising the system.
7. Implementing and evaluating the system: Training users and reviewing system.
Question8 Mention 3 alternate approached to the (SDLC).
 Agile approach.
 Project champion.
 Soft system methodology.

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Sheet 2
Question1 Define:
 Organizational boundaries: Organizational boundaries exist on a continuum ranging from
extremely permeable (open) to almost impermeable (closed).
 Openness in an organizational environment: Free flow of information, output from one system
becomes input to another.
 Virtual organization: A virtual organization has parts of the organization in different locations.
 Ideal system: The ideal system in one that self-correct or self-regulates in in such way that
decision typical occurrences aren’t required.
 System Process: System process change or transform input into output.
 System Feedback: System feedback for planning and control system.
 Use Case modeling: Describe what a system dose without describing how the system dose it that
is it is a logical mode of the system.
Question2 what is the difference between, Traditional Organization and Virtual Organization,
Open System and Closed system, Primary Actor and Supporting Actor in Use Case Modeling?
 Traditional organization: Traditional organization has a higher cost of physical facilities.
 Virtual organization: A virtual organization has parts of the organization in different locations.
 Open source: Free flow of information, output from one system becomes input to another.
 Closed source: Restricted access to information, limited by number of rules, information only on
a need to know.
 Primary actor: Supply data or receive information from the system, provides the details on what
the use case should do.
 Supporting actor: Help to keep the system running or provides help, the people who run the
hellholes, the analysts, programmers.
Question3 What is Enterprise resource planning (ERP) and what is its purpose? Give examples
for it?
 Enterprise resource planning (ERP): Describes an integrated organizational information
system, e.g. SAB, ORACAL.
Question4 What are the types of System Environments?
 Community: Physical location, demographic profile (education, income).
 Economic: Market factor, competition.
 Political: State and local government.

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Question5 What is meant by the term entity relationship diagram (ERD)?

 List the entities in the organization.
 Confirm the result of the above through data gathering.
 Identify the primary entity what should it be.
 Chose key entity to narrow the scope of the problem.
Question6 What symbols are used to draw entity relationship diagram (ERD)?

Question7 What are the difference among fundamental entity, associative entity and attributive
entity?
 Attributive entity: Is used when we want show data that are completely deferent on the
existence of a fundamental entity.
 Associative entity: Something created that joins two entities.
 Fundamental entity: Usually or real entity.
Question8 What is the relationship between Context level diagram and Data flow diagram?
 The context level diagram & data flow diagram could act as a starting point for creating a
use case.
Question9 Why Use case diagrams are helpful?
 Identify all the actors in the problem domain.
 Actions that need to be completed are also clear by shown on the use case.
Question10 List the three levels of managements in organization?
 Strategic management.
 Management planning & control.
 Operational control.
Question11 Compare among the three management levels in organizational according to their
information requirements.

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Question12 Convert the Following ER crow foot diagrams into English statements?

1.
 One & only one student fills only one seat.

2.
 One & only one instructor teaches one or many courses.

3.
 One or many students takes one or many courses.

4.
 One & only one professor teaches zero or many section.

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Sheet 3
Question1 Define:
 Problem Statement: Paragraph or two stating the problem or opportunity.
 Problem Issues: Independent pieces pertaining to the problem or opportunity.
 Requirements: The things that must be accomplished along with the possible solutions, and
constraints, that limit the development of the system.
 Feasibility Study: This is a quick study to see if this has the potential to work. You need
to be diligent, but you should not spend forever on the process. The feasibility study must
be highly time compressed, encompassing several activities in a short span of time.
 Feasibility Impact Grid: can be used for both process and corporate objectives analysis.
 Gantt Chart: Shows activities over a period of time.
 PERT Diagram: show precedence, activities that must be completed before the next
activities may be started.
 Critical Path: the sequence of stages of a project requiring the longest time.
 Project Charter: Describes in a written document what the expected results of the systems
project are and the time frame for delivery.
 Agile Development: Is a methodology that expect the need for flexibility and applies a level
of pragmatism into the delivery of the finished product.

Question2 What are the general and the specific signs to identify problems in the system?
 Check output against performance critical.
 Observe behavior of employees.
 Listen to external feedback from:
• Vendor.
• Customers
• Suppliers.
Question3 What are the types of Feasibility? Define and Give example?
 Operationally: This measure how well your company will be able to solve problems and
user requirement and take advantage. e.g. (software development team).
 Technically: Assesses the current resources and technology, which are required to
accomplish user requirements in the software within the allocated time and budge. e.g.
(hardware and software).
 Economically: Given the financial resources of the company. e.g. (hardware purchase).

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Question4 According to the following time schedule for the Tasks of certain Project, Draw the
Gantt Chart and the PERT diagram then identify the critical path for the project?

Ans.