ISG Infrasys SD250 /K250
ISG Infrasys SD250 /K250
ISG Infrasys SD250 /K250
Table Of Contents
1.0 Regulatory Information ................................................................................................................................... 1
1.1 Declaration of Conformity ........................................................................................................................................ 1
1.2 End User Licence Standard Conditions ...................................................................................................................... 1
1.3 Safety Warnings and Exclusions ............................................................................................................................... 2
2.0 Getting Started ................................................................................................................................................ 4
2.1 Checking the Supplied Accessories ........................................................................................................................... 4
2.2 Understanding Parts and Controls ............................................................................................................................ 5
2.3 Preparing the Power Source..................................................................................................................................... 5
2.4 Preparing the AA Alkaline Battery Cassette (optional) ................................................................................................ 6
2.5 Fitting and Removing the Battery ............................................................................................................................. 6
2.6 Preparing for Handling ............................................................................................................................................ 7
2.7 Turning On the Power ............................................................................................................................................. 8
2.8 Turning Off the Power ............................................................................................................................................. 8
2.9 Personalised User Identification ................................................................................ Error! Bookmark not defined.
3.0 Basic Functions ................................................................................................................................................ 9
3.1 Display Information & Warnings ............................................................................................................................... 9
3.2 Battery Charge Indicator ......................................................................................................................................... 9
3.3 Focus Range ........................................................................................................................................................... 9
3.4 ICETM – Intelligent Contrast Enhancement .............................................................................................................. 10
3.5 ICETM Sensitivity Modes .......................................................................................................................................... 10
3.6 Colour Temperature Scale Indicator ....................................................................................................................... 11
3.7 Direct Temperature Measurement (DTM)................................................................................................................ 11
3.8 Operating the Zoom Feature .................................................................................................................................. 12
3.9 Video Capture ....................................................................................................................................................... 12
3.10 Using a PC to Transfer Saved Files (Video Capture only).......................................................................................... 13
4.0 Trouble Shooting ............................................................................................................................................ 14
4.1 Power Source ....................................................................................................................................................... 14
4.2 Imaging ............................................................................................................................................................... 14
4.3 Functions.............................................................................................................................................................. 14
5.0 Additional Information................................................................................................................................... 15
5.1 Maintenance Information ....................................................................................................................................... 15
5.2 Warranty .............................................................................................................................................................. 15
5.3 Technical Specifications ......................................................................................................................................... 17
6.0 ISG INFRASYS Products and Support.................................................................................................................. 19
5.4 Service Centre ...................................................................................................................................................... 19
PLEASE NOTE: Information given in this Operating Manual is correct at time of going to print, however details are
subject to change without notification. For the purposes of this Operating Manual, Infrared Systems Group Ltd. is
sometimes referred to as ‘ISG INFRASYS’.
Complying with the customer’s regulatory environment as stated in the purchase order, the
frequency of the thermal imager’s transmitter (if fitted) is recorded inside the battery
compartment and on the complementary Product Certificate.
Safe Disposal
This symbol indicates the requirement for a separate waste collection for
electronic equipment, batteries and accumulators. All ISG INFRASYS products
displaying this symbol must be disposed of or recycled in accordance with EU
Directives 2002/96/EC (WEEE) and 2006/66/EC (batteries).
Upon reaching the end of its useful life, the thermal imager must be returned to Infrared
Systems Group Ltd. in the United Kingdom for suitable disposal under the WEEE directives. ISG
INFRASYS will arrange collection at our expense, when notified that the item is no longer
required.
Accessory items requiring safe disposal, including battery packs, can be disposed of locally
under the regulatory directives of your local authority.
Export Obligations
The technology utilised in ISG INFRASYS thermal imagers is subject to export control regulation
by the Government of the UK. Where an export licence applies, once obtained by ISG
INFRASYS on behalf of the customer, all parties must strictly adhere to the terms and
conditions pertaining to that licence. Otherwise, ISG INFRASYS’s authorisation to provide
maintenance and further support may be suspended or withdrawn and criminal charges may
result against both ISG INFRASYS and the customer.
Where an export licence applies, a copy of the specific terms and conditions pertaining to this
licence is enclosed with your product – all users are encouraged to become familiar with them.
As an indicative (but not exhaustive) guide, your ISG INFRASYS thermal imager’s End User
Licence Standard Conditions are reproduced in the next section.
2) The end-user must maintain the item in their possession at all times and is responsible
for its security against theft, loss, unauthorised access or use.
6) Sale, resale or loan of the item for temporary purposes such as demonstration, rental
or lease equipment is prohibited.
7) If the item is lost, stolen or destroyed, or unauthorised people have access to it, this
must be reported to Infrared Systems Group Ltd. within 21 days. The report must
include a description of the incident, to include as appropriate:
If unauthorised personnel had access to the item, who allowed this and what has
been done to avoid recurrence
8) The end-user must provide a letter of acknowledgement and acceptance of the export
licence to ISG INFRASYS prior to shipment of the item.
1) ISG INFRASYS thermal imagers must only be used by personnel familiar with the
usage and limitations of a thermal imaging camera, including a general understanding
of thermal images and how they are interpreted. It is recommended that the user has
gained experience with its usage in simulated fire conditions, such as a controlled live
burn situation. Usage of the ISG INFRASYS thermal imager by unauthorised,
unfamiliar or untrained users in a hazardous atmosphere may result in injury or death.
2) The ISG INFRASYS thermal imager is not life support equipment and should not be
used as such.
3) The ISG INFRASYS thermal imager provides a thermal image in normal vision-
impairing conditions and is designed to augment your existing Standard Operating
Procedures. Failure to follow Standard Operating Procedures in a hazardous
atmosphere may result in disorientation, injury or death, in the unlikely event that the
equipment should fail.
4) Always perform a visual check on the equipment prior to use to validate that it has not
been damaged or degraded.
5) Never use the ISG INFRASYS thermal imager as the sole source of navigation. If
system failure occurs, you may become disoriented or lost in a hostile environment,
which could result in injury or death.
7) While every effort has been made to ensure that your ISG INFRASYS thermal imager
is both tough and reliable, the thermal imager is a sophisticated electro-optical system
that will fail if it is abused or exposed to environments beyond its design envelope.
9) The ISG INFRASYS thermal imager will not provide images through glass, water, or
shiny objects. These surfaces act like reflective mirrors to the system.
10) The ISG INFRASYS thermal imager will not provide thermal images underwater.
11) Batteries supplied with the ISG INFRASYS thermal imager have been selected for
specific performance values. Replacement batteries must be obtained ONLY from an
authorised ISG INFRASYS service centre. In addition:
Never short-circuit the battery pack by contacting the terminals with a metal
object.
Never puncture the battery pack with a sharp object or strike with a hammer or
other object.
12) Users should be conscious of the battery life. Only enter a hazardous environment
when a full battery charge is indicated on the battery charge indicator.
13) Failure to exit a hostile environment immediately on observation of the low battery
warning may result in system failure in a hostile environment, which could result in
injury or death.
14) The ISG INFRASYS thermal imager is not rated as "Intrinsically Safe". Do not use the
system in environments or atmospheres where static or a spark could cause explosion.
15) The ISG INFRASYS thermal imager must be serviced only by authorised personnel.
The thermal imager contains high voltage components, and therefore the user should
never remove the cover due to risk of shock.
x2 x2
- -
- -
Please visit our website at www.isgfire.co.uk for more information on Optional Accessories.
8) Mounting bracket
9) Battery contacts
Note
The colour and display type shown here may be
different to your model of thermal imager.
5) Battery is fully charged – GREEN LED will light continuously denoting ‘Maintenance
Mode’.
Note
The Supercell-Plus batteries are fully charged before leaving the factory and can be used
immediately.
CAUTION!
To prevent fire or shock hazard, do not expose the battery charger unit and power adaptor to
rain or moisture.
2) Insert 10 AA size alkaline batteries into the inner cassette, +ve and –ve orientation are
shown inside the cassette.
Note
It is recommended that the –ve end of the cell be inserted before pushing the +ve end into
position.
3) Depress the button, replace the inner cassette into the outer cassette and release to
lock.
2) Push.
3) Click in to lock.
2) Slide out.
3) Remove.
2) Hold your thermal imager with your hand inserted through the hand strap and adjust
the straps until comfortably fitted.
4) After initialisation, the thermal imager operates in Normal Imaging Mode and a thermal
image is displayed.
CAUTI ON!
Always fit a fully charged battery prior to use in an emergency operation.
Press
& Hold Release
2) To turn off:
Press
3) Or to cancel the command: & Hold Release
CAUTI ON!
Never disconnect the battery without undertaking this turn off procedure.
2) Function messages
3) Sub-function messages
4) DTM Crosswire
9) Measured Temperature
2) Battery low
CAUTI ON!
Automatic shutdown occurs shortly after battery
critically low status is displayed.
2) M250 (Option B)
Normal Mode
‘Normal Mode’ is automatically selected when viewing
low to medium ambient temperature scenes and/or
when there is little burning material in the scene.
Thousand-Plus Mode
‘Thousand-Plus Mode’ is automatically selected when
viewing extreme heat conditions, for example, in
flash over situations or other extreme emergency
situations where safety could be compromised.
Note
When the thermal imager switches mode, a momentary interruption of the displayed image
may be experienced.
Hot
Notes
The measured temperature is based on an
assumed target emissivity of 0.95.
Unless specified otherwise at the time of order, the unit of measurement, in terms of degrees
Centigrade or Fahrenheit, is preset at the factory to the normal standard for the designated
country.
In order to obtain a temperature measurement of a hot object in a scene, the thermal imager
may switch between different sensitivity modes, dependent on the scene conditions at the
centre of the cross wire. This is completely normal and the thermal imager will revert to the
appropriate sensitivity mode once the hot object is removed from the scene.
CAUTI ON
Care should be taken when using the zoom feature in a firefighting situation due to a risk the
user could become disoriented. The user should not deviate from following their standard
operating procedures.
I nform ation
The Video Capture feature is optional and therefore the following instructions may not apply.
Video Capture can be used when in Normal Imaging Mode or when using the Zoom feature.
To Switch On/Off
1) From Main Menu, highlight the Record
symbol.
To Record a Video
1) Press and hold the Yellow button for 3
seconds (approx.).
I nform ation
It may be necessary to adjust the settings on your PC (e.g. Contrast, Brightness etc.) to
enhance the video quality and best reflect the saved files.
4.2 Imaging
Problem Cause Solution Sect.
The lens window is dirty Clean the lens window 2.2
The image is not appearing on
An obstacle is obstructing the
the screen or appears blurred Remove the obstacle 2.2
thermal imager lens window
The thermal imager lens window
Clean the lens 2.2
The thermal imager will not is dirty
focus An obstacle is obstructing the
Remove the obstacle 2.2
thermal imager lens.
The thermal imager produces a
The thermal imager is refreshing
clicking sound every 15 to 30 No fault -
the image. This is normal.
seconds
The thermal imager is changing
The image frequently pauses for mode upon experiencing
No fault -
a fraction of a second significant changes in scene
temperature. This is normal.
Cannot see the heat source Thermal imagers cannot produce
through the window, in the images through infrared-opaque No fault -
water or through rubble materials such as glass or water
4.3 Functions
In the event of damage being detected (for example, cracked or broken window
or housing), the thermal imager should be withdrawn from service immediately
and returned to an authorised service centre for repair.
The thermal imager should be cleaned using warm soapy water and non-
abrasive cleaners. Allow the thermal imager to dry before replacing it in its carry
case.
Ensure all battery contacts of the thermal imager and the batteries are clean
and free from debris as this may prevent electrical connection.
To ensure long service life, it is recommended that the thermal imager and its
accessories are stored in a temperate environment (15°C to 25°C, moderate
humidity) at all times.
The batteries should always be removed from the thermal imager before
storage for extended periods.
5.2 Warranty
ISG INFRASYS warrants the thermal imager and its accessories to be free from defects in
materials and workmanship for a minimum period of twelve (12) Months from the date of
shipment from the factory, as specified on the Warranty Certificate. This warranty is in lieu of
all other warranties expressed or implied.
Thermal imager
Batteries
Carry case
This warranty does not apply to fabric components as they can be adversely affected by undue
exposure to heat, sun, ozone or other hostile conditions.
Warranty Disclaimer
This warranty shall be null and void if ISG INFRASYS determines that the thermal imager or its
accessories have been damaged by neglect, misuse, accident, abuse, power surges, over-
exposure to heat, abnormal wear and tear, or other perils outside the design tolerances of the
thermal imager.
Damage caused by failure to use and/or maintain the thermal imager and/or its
accessories in accordance with the manufacturer's written instructions
Damage in shipping
Note
THE USE OF NON-FACTORY AUTHORISED PARTS OR COMPONENTS, OR FAILURE TO
MAINTAIN AND USE THE SYSTEM AS DIRECTED IN THE OPERATING MANUAL, VOIDS ALL
WARRANTIES.
ISG INFRASYS shall determine responsibility under the warranty and advise the end
user/distributor of warranty coverage or any charges associated with repair/replacement of
components or the system outside warranty-covered repair/replacement.
Following a warranty repair by ISG INFRASYS, all carriage, insurance and freight costs
associated with the shipment of the material back to the end user/distributor, shall be borne by
ISG INFRASYS. Any such repair, whether under warranty or otherwise, shall not be construed
as an extension of the warranty period.
The end user/distributor shall obtain a Returned Material Authorisation (RMA) code prior to
returning the thermal imager or accessory. The end user/distributor shall ship the returned
materials to ISG INFRASYS with the RMA code prominently displayed on the outside of the
packaging and a headed letter with the return address and a brief description of the fault
placed inside the package.
Non-Warranty Repairs
In the event that ISG INFRASYS determines that the repair is not covered by the warranty, ISG
INFRASYS shall inform the end user/distributor and provide an estimated cost of repair. Upon
receipt of a purchase order from the end user/distributor, ISG INFRASYS shall undertake the
repair and return the thermal imager. All carriage, insurance and freight costs shall be borne by
the end user/distributor. Any such repair, whether under warranty or otherwise, shall not be
construed as an extension of the warranty period.
Thermal Imager
1) Physical Characteristics
2) Display Characteristics
3) Environmental Characteristics
4) Electrical Characteristics
Continuous operating time: 5 hours with SuperCell Plus batteries @ 23 °C (73 °F)
Low power warning: Onscreen indicator
5) Infrared Characteristics
6) Operational Characteristics
Carry Case
Size (L x W x H): SD250: 485 mm x 392 mm x 192 mm (1.59’ x 1.29’ x 0.63’)
K250: 406 mm x 330 mm x 174 mm (1.33’ x 1.08’ x 0.57’)
Weight with foam insert: SD250: 4 kg (8.8 lbs)
K250: 3 kg (6.6 lbs)
Certificate: IP67 Stanag 4280 / DefStan 81-41
While ISG Infrasys has taken care to ensure the accuracy of the information contained herein, it accepts no responsibility for
the consequences of any use thereof and reserves the right to change the specification of goods without notice.
ISG INFRASYS specialises in the application of thermal imaging technology and has more than
two decades of industry experience. We have an installed base of many thousands of units
worldwide and a continuous development strategy that maintains our reputation for innovation,
quality and reliability.
We expect this thermal imager to have a life of up to 10 years with regular maintenance and
the modular design of ISG INFRASYS thermal imagers allows it to be upgraded with new
features on an ongoing basis. Details of these can be obtained from the Company Website
(www.isgfire.co.uk) or your local sales representative.
There is also a range of accessories available that will extend the application of the thermal
imager, and these are detailed within this Manual and the Company website.
ISG INFRASYS understand the importance of the non-availability of a thermal imager and our
rapid service ensures all units are returned to duty as soon as possible.
E-mail: [email protected]
Website: www.isgfire.co.uk