169 Sample Pages
169 Sample Pages
169 Sample Pages
Process of Strategic Management
CRUCIAL CONSIDERATIONS
1. Demand: No businessman can expect demand forecasting for products
unless he is having strategic planning for the organizational development.
Hence, long-range planning is necessary to meet the demand.
2. Competition: Business entities should always fight for survival. When
there are new entrants in the market there will be more competition. Hence,
strategic planning is necessary to face competition and to become success-
ful businessman.
3. Technology: Changes in technology also necessitate strategic planning.
Technological advancements are useful for the development of business.
More opportunities will be available to business.
4. Scarcity: Scarcity of the resources always forms the basis for strategic
management when products are scarce and there is increase in demand.
MAJOR STEPS
First Stage (Definitions)
1. Preparation of Mission: ‘Mission’ is the purpose for which organization
is established. Mission includes both a statement of organizational philoso-
phy and purpose. An organizational philosophy establishes the values,
beliefs, and guidelines for the manner in which the organization is going to
conduct its business. The first step of strategy formulation depends on
well-defined mission statement or organizational purpose. The mission
may be described as the scope of the operation in terms of nature of
business.
2. Setting of Objectives: Objectives are defined as ends which the organi-
zation seeks to achieve. Objectives may be internal or external. Internal
objectives are those which define how much is expected to be achieved
with the resources that the organization commands.
3. Fixation of Goals: Goals are specific, and time-based points of measure-
ment. Generally, goals are determined by the owner or entrepreneur of the
organization. In case of large scale companies CEO (Chief Executive
Officer) will determine the goals for its firm. Thus goal of the owner will
be the goal of firm.
MODERNIZATION OF STRATEGIES
Modernization of strategies may be defined as a systematic approach of preparing
modern-oriented plans for the development of business in relation to its environ-
ment to ensure continued success and offer security from contingencies. An
integrated approach to strategy formulation, involving all levels of management,
can go some way in this direction. In simple words, strategy can be defined as
‘Strategy is ideas and actions to conceive and secure the future’. Modern strategic
mission consists of a long-term vision of what an organization seeks to do and
what kind of organization it intends to become. Development of an organization
completely rests on the efficiency of the decision-makers. They have to make
decision based on present policies for achievement of future goals.
Modernization means coping with the changing environment and technology.
It involves updating and upgrading technology of the organization and training the
staff. Modernization is not only confined to physical advancement but also to the
psychological development. Every organization should concentrate on the mod-
ernization and implementation of modern strategies for the competitor analysis. To
achieve benefits of modernization like optimization of cost, efficiency in produc-
tivity and achieving sustainable development, modern strategies are necessary.
STRATEGIC ALTERNATIVES
There are four important areas of strategies. These may also be called strategic
alternatives.
a. Stability strategies
b. Growth or expansion strategies
c. Retrenchment strategies
d. Combination or mixed strategies
a. Stability Strategies: To achieve stability, the organization should try to im-
prove its skills. Continuing in the same business with the same objectives can be
treated as stability strategy. In other words, stability is nothing but the consistency
of the business policies to achieve goals. There will be no change in the attitude
of the management.
Steps for Stability Strategy
These strategies aim at stability by causing the companies to marginally improve
their performance or, at least, letting them remain in the highly competitive market.
The essence of these strategies is to do something for survival in the market. The
following are the important steps to be adopted as a part of stability strategies:
∑ Management should concentrate on consistency of policies and objectives.
∑ It should try to maintain present market share.
∑ It should aim to improve efficiency of functional areas.
∑ Providing special service to potential customers.
∑ Providing better after-sales service to attract more customers.
∑ Improving quality of the product.
∑ Producing different accessories for existing product.
∑ Maintaining and developing competitive advantages.
b. Growth or Expansion Strategies: Expansion or growth strategies are con-
tradictory to stability strategies. Stability aims at consistency whereas growth
requires dynamism. It aims to take challenging tasks for the development. Diver-
sification of business—changes in the objectives, planning for growth of busi-
ness—is important aspect of these strategies. Aiming for increase in market share,
holding the relative position of the business are some of the adoptable strategies.
These strategies can be followed when an organization substantially broadens the
scope of its customers.
Growth or expansion strategy is to attract all classes of customers i.e., poor,
middle and rich customers. It may be aimed to attract irrespective of the size
purchases made by customers viz., huge investors and small investors. The
company may move to different directions and it may later amend its objective and
goal of the business.
Steps for Growth or Expansion Strategy
∑ Diversification of products: Launching different product lines can be
treated as one of the expansion strategies.
∑ Diversification of area of market: Market segmentation is an important
criterion in this regard. Expansion to south Indian market or north Indian
market, etc.
∑ Increasing market share: A company may establish new machinery so that
it can produce more goods to capture more shares in the market.
∑ Increase in objectives and diversification of policies: The corporate entity
may increase its objectives and diversify its policies to make expansion of its
business.
STRATEGIC PLANNING
Strategic planning may be defined as a systematic approach to formulate strategies
for positioning the business in relation to its environment to ensure continued
success and offer security from surprises. While no approach can guarantee
continuous success and total security, an integrated approach to strategy formu-
lation, involving all levels of management, can go some way in this direction. In
simple words, strategy can be defined as ‘Strategy is ideas and actions to conceive
and secure the future’. Strategic planning is that set of managerial decisions and
actions that determines the long-run performance of a corporation. It includes
environmental observation, strategic planning, formulation, implementation,
evaluation and control. Strategic mission consists of a long-term vision of what
an organization seeks to do and what kind of organization it intends to become.
Development of organization completely rests on the efficiency of the decision-
makers. Strategic planning always concentrates on the anticipated aim.
Future is always uncertain. Hence, strategic decisions are always incomplete
and sometimes they are based on false information. It may lead to further prob-
lems. Further, organizations have to work with brevity and variety. Thoughts
should become actions. Actions will leads to results. Result-oriented action is the
need of hour. Strategic manager should always aim at achieving pre-determined
goals of the organization.
Characteristics of Dimensions
STRATEGIC CHOICE
Meaning
Strategic choice is nothing but selection of the best strategy. The main problem
before a strategist is to choose from many alternatives which are suitable for the
Definition
Strategic choice may be defined as ‘the decision to select from among the grand
strategies considered, the strategy which will best meet the enterprise’s objec-
tives. The decision involves focusing on a few alternatives, considering the selec-
tion factors, evaluating the alternatives against these criteria, and making actual
choice’.
CRUCIAL CONSIDERATIONS
1. Mission: ‘Mission’ is the purpose for which an organization is established.
Mission includes both a statement of organizational philosophy and a pur-
pose. The first step of strategic choice depends on well-defined mission
statement or organizational purpose. The mission may be described as the
scope of the operation in terms of nature of business.
2. Objectives: Objectives are defined as ends which an organization seeks to
achieve by its existence and operation. Objectives may be internal or
external. Internal objectives are those which define how much is expected
to be achieved with the resources that the organization commands.
∑ Suppliers: Bargaining power and competition among suppliers are also im-
portant influencing factors for making strategic choice. Rivalry among ex-
isting firms should also be considered. Suppliers have the ability to raise
prices or reduce the quality of purchased goods and services.
∑ Substitutes: Strategic choice for substitutes is an important subjective fac-
tor. A substitute product may have the quality of satisfying nature, but it will
be in different form. Each product or service will have substitute products
or services. Hence, substitutes will become a competitive force in the indus-
try. For example, tea and coffee. If there is an increase in price of tea, there
will be demand for coffee, vice-versa.
∑ Rivals: Rivalry among different entities will be forming as a base for deci-
sion-making for strategic choice . A competitive move by one firm can be
expected to have a noticeable effect on its competitors. For example, Pepsi
and Thumbs Up, Horlicks and Complan, Polo and Minto are different rivals
in the consumer products.
∑ Stakeholders: The stakeholders in the corporate entity also influence selec-
tion alternatives among different strategies. Stakeholders are creditors, debt-
ors, government, trade associations, shareholders, and trade unions. The
importance of the stakeholders varies according to the nature of the industry.
∑ Government policies: Changes in government policies are also vital in
making strategic choice.
∑ Attitude of top level management: CEO or top-level management’s atti-
tude also becomes a subjective factor and it has a key role in decision-making
and choosing the best alternative.
∑ Environment: Nature of business environment and forces of external and
internal environment should also be considered while making strategic
choice.
STRATEGIC FORECASTING
Meaning
Expecting future strategies for a business is called ‘strategic forecasting’. This
estimate is made considering various factors like controllable and non-controllable
and present and anticipated market conditions. Accurate forecasting is essential
for a firm to enable it to produce the required quantities at the right time and
arrange well in advance for the various factors of production viz., material,
money, men, management, machinery, etc. Strategic forecasting is not specula-
tion. It cannot be hundred per cent correct. But it gives a reliable information and
estimation of future business. It is based on mathematical law of probability.
Strategic planning is based on forecasting of business. Most of the business
decisions depend on the expected sales in future. The success of business is also
influenced by the accuracy of forecasted reports. There will be no problem of
over- and under-production if the figure of sales forecasts or business forecasts
is accurate. As it will reduce or have control over costs, the profits will certainly
go up. Hence, the importance of forecasting more or less depends upon the nature
of business.
Factors involved in Strategic Forecasting
1. Time factor: Forecasting may be done for short-term or long-term. Short-
term forecasting is generally taken for one year while long-term forecast-
ing covers a period of 5 year, 10 year or 20 year period.
2. Level factor: Strategic forecasting may be undertaken at three different
levels.
a. Macro level: It is concerned with business conditions over the whole
economy.
b. Industry level: Prepared by different industries.
c. Firm level: Firm level forecasting is the most important from manage-
rial view point.
3. General or specific purpose factor: The firm may find either general or
specific forecasting or both useful according to its requirement.
4. Product: Forecasting varies according to the type of product i.e. new
product or existing product or well established product.
5. Nature of the product: Goods can be classified into (i) consumer goods and
(ii) producer goods. Business for a product will be mainly dependent on
nature of the product. Forecasting methods for producer goods and con-
sumer goods will be different accordingly.
6. Competition: While forecasting, market situation and the product position
in a particular market should be analyzed.
7. Consumer behaviour: What people think about the future, their own per-
sonal prospects and about products and brands are vital factors for firms
and industries.
Advantages
The following are the advantages of strategic forecasting:
1. Analyzing business: Business analysis is the first and foremost applica-
tion of strategic forecasting. Price of a product is the key factor which
influences business for the product. Apart from price, there are several
other factors which influence business for the product like income, taste,
preferences, consumer behaviour, etc. Strategic forecasting will consider
all the factors influencing business for the product, to estimate future
business for the product.
CONCLUSION
Strategic Management Process can be defined as ‘a combination of managerial
decisions and actions that determines the long-run performance of a corporate
organization.’ It includes environmental observation, strategic planning, formula-
tion, implementation, evaluation and control. Strategic alternatives are vital tools
for increasing the profitability of the organization. There are four major strategic
alternatives like stability, growth or expansion, retrenchment, combination or
mixed strategies. The strategist may adopt any of these strategies or combina-
tions, to solve the problems of organization. Stability strategies are required for
small or medium scale entities, growth and retrenchment strategies may be
adopted by large scale entities. Combination strategies are useful for enhancing
profitability of the organization. However, selection of suitable strategic alternative
is a crucial consideration for a strategist.
Strategic choice is selection of the best strategy. The main problem before a
strategist is to choose from many alternatives which suit the organization in
achieving its goals. Strategic planning is a comprehensive approach to preparation
of strategies. It differs from project planning, tactical planning and operational
planning. Strategic planning is long-term in nature, high-risk oriented and decided
by top level management. While, tactical planning is medium-term, medium-risk
oriented and implemented by middle level managers. Operational planning is short-
term, low-risk and followed by low-level managers.