Aimco v. Airbnb (California)

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Case 2:17-cv-04885-DMG-AS Document 55 Filed 12/29/17 Page 1 of 13 Page ID #:2496

UNITED STATES DISTRICT COURT JS-6


CENTRAL DISTRICT OF CALIFORNIA
CIVIL MINUTES—GENERAL

Case No. CV 17-4885 DMG (AS) Date December 29, 2017

Title La Park La Brea A LLC, et al. v. Airbnb, Inc., et al. Page 1 of 13

Present: The Honorable DOLLY M. GEE, UNITED STATES DISTRICT JUDGE

KANE TIEN NOT REPORTED


Deputy Clerk Court Reporter

Attorneys Present for Plaintiffs Attorneys Present for Defendant


None Present None Present

Proceedings: IN CHAMBERS - ORDER RE DEFENDANTS’ MOTION TO DISMISS


AND MOTION TO STRIKE [16, 17, 23, 41]

I.
PROCEDURAL BACKGROUND

Currently before the Court is Defendants Airbnb, Inc.’s and Airbnb Payments, Inc.’s
(collectively, “Airbnb”) motion to dismiss (“MTD”) [Doc. # 16] or, in the alternative, motion to
strike (“MTS”) [Doc. # 17].1 Plaintiffs La Park La Brea A LLC, La Park La Brea B LLC, La
Park La Brea C LLC, and Aimco Venezia, LLC’s (collectively, “Aimco”) first amended putative
class action complaint (“FAC”) raises several state law causes of action related to short-term
rentals of Aimco properties on Airbnb’s website that purportedly violate Aimco’s lease
agreement with its tenants. [Doc. # 1-1.]

Airbnb seeks dismissal of the FAC in its entirety on the following grounds: (1) all claims
are barred by the Communications Decency Act (“CDA”), 47 U.S.C. § 230 et seq.; and (2) the
FAC fails to state a claim upon which relief may be granted. In the alternative, Airbnb seeks to
strike the FAC’s class definition.2

While the MTD and MTS were pending, Aimco filed a motion for preliminary injunction
and a motion for expedited discovery. [Doc. # 23, 41.]

1
Airbnb also requests that the Court take judicial notice of two certified transcripts of hearings in other
cases. [Doc. # 26.] The first is a transcript of a case management conference in a parallel action that Aimco filed in
Florida state court. The second is a hearing transcript from Aimco’s principal authority in support of one of its
arguments. The Court DENIES as moot Airbnb’s request because the Court did not and need not rely on the
requested documents in reaching its conclusion.
2
Although Airbnb made separate motions to dismiss and strike, it states that its motion to strike is made “in
the alternative” to its motion to dismiss. MTS at 3 n.2. All page references herein are to page numbers inserted in
the header of the document at the time of filing in the CM/ECF filing system.

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UNITED STATES DISTRICT COURT JS-6


CENTRAL DISTRICT OF CALIFORNIA
CIVIL MINUTES—GENERAL

Case No. CV 17-4885 DMG (AS) Date December 29, 2017

Title La Park La Brea A LLC, et al. v. Airbnb, Inc., et al. Page 2 of 13

For the reasons set forth below, the motion to dismiss is GRANTED. In light of the
Court’s ruling on the motion to dismiss, the Court DENIES as moot the motion to strike, motion
for preliminary injunction, and motion to expedite discovery.

II.
FACTUAL BACKGROUND

A. Aimco

Aimco owns and operates apartment buildings in Los Angeles County. FAC at ¶¶ 1–4,
24. It qualifies each prospective tenant through a lease application process and requires each
approved tenant to execute a standard form lease. Id. at ¶ 26. Every tenant’s lease includes an
anti-subleasing clause.3 Id. at ¶ 27. Aimco’s standard form lease provides:

ASSIGNMENT. Resident shall not sublet the Apartment or


assign this Lease for any length of time, including, but not limited
to, renting out the Apartment using a short term rental service such
as Airbnb.com, VRBO.com or homeaway.com. Any purported
assignment or sublet of this Lease or the Apartment Home without
the prior written consent of Landlord is null and void.

Id. at ¶ 27.

B. Airbnb

Airbnb provides an online marketplace for both short-term and long-term housing
accommodations wherein “hosts” lease or sublease their living space to “guests.” Id. at ¶¶ 5, 10–
12. Prospective hosts must “sign up” with Airbnb and create a listing for the available space that
then becomes publicly viewable to prospective guests. Id. at ¶ 12. The listings usually do not
disclose hosts’ real names or apartment numbers, which makes it hard for Aimco to enforce
lessees’ anti-assignment clause. Id. at ¶ 44.

Rather than charge fees for publishing hosts’ listings, Airbnb collects commissions from
both hosts and guests for booked accommodations. Id. at ¶¶ 13–14. To encourage and facilitate
booking, Airbnb verifies personal profiles and listings; maintains a messaging system for hosts

3
The FAC refers to the clause as both an “anti-subleasing” and “anti-assignment” clause. See, e.g., FAC at
¶¶ 27 (“anti-subleasing clause”), 28 (“anti-assignment clause”). For the purpose of ruling on this motion, the Court
makes no distinction between the two terms.

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UNITED STATES DISTRICT COURT JS-6


CENTRAL DISTRICT OF CALIFORNIA
CIVIL MINUTES—GENERAL

Case No. CV 17-4885 DMG (AS) Date December 29, 2017

Title La Park La Brea A LLC, et al. v. Airbnb, Inc., et al. Page 3 of 13

and guests; collects and transfers booking payments; offers free professional photography to
hosts; calculates, collects, and remits local occupancy taxes on hosts’ behalf in some
jurisdictions; offers a “smart pricing” tool that automatically adjusts prices to match demand;
provides a $1,000,000 “host guarantee” in the event of property damage; provides “Host
Protection Insurance” for third-party claims against hosts and landlords for both property damage
and bodily injury; and reimburses guests in the event of a “travel issue” such as hosts’ failure to
provide guests reasonable access to the accommodation. Id. at ¶¶ 15–20.

Airbnb generally refuses property owners’ requests that Airbnb cease engaging in rental
transactions with tenants whom Airbnb learns are violating their leases by engaging in short-term
rentals. Id. at ¶ 23. “Aware of growing concerns among property owners and residential
communities regarding illegal subleasing activity and disruptive guest behavior,” Airbnb
launched the “Friendly Buildings Program,” which is directed at homeowner’s associations
(“HOAs”) and owners of multi-unit residential buildings. Id. In exchange for being “friendly,”
i.e., allowing rentals through Airbnb, the program provides participating HOAs and multi-unit
property owners a commission on Airbnb activity within their communities, as well as tools to
oversee and manage those rentals, none of which is available to non-participants. Id. at ¶ 23.

C. Subleasing Activities and Their Effects

Short-term subleasing activities “brokered by Airbnb” have increased at Aimco’s


properties. Id. at ¶ 37. Aimco alleges that “Airbnb has brokered hundreds of unlawful subleases
at [its properties] during the past several years.” Id.

Aimco’s tenants complain about unwanted noise, disturbances, property damage, and
unspecified “other concerns” stemming from Airbnb guests, in breach of the Aimco lease. Id. at
¶ 28. As a result, Aimco incurs costs related to increased security patrols; evicting Airbnb
guests, as well as tenants violating their leases by hosting through Airbnb; repairing property
damage caused by Airbnb guests; providing customer service resolutions to tenants disturbed by
Airbnb guests; and legal proceedings involving both Airbnb guests and tenants violating their
leases by hosting through Airbnb. Id. at ¶ 29. Tenants frustrated with the Airbnb activity have
left Aimco properties, and Aimco also alleges that Airbnb activities have caused Aimco and its
properties “reputational harm.” See id. at ¶ 43.

Because Airbnb listings provide host anonymity, Aimco contacted Airbnb to obtain
information about how, through Airbnb’s booking or payment processing services, it could
prevent “unlawful subleasing” at Aimco’s properties. Id. at ¶ 45. “Recognizing that policing
buildings and evicting tenants for violating their leases by subletting through Airbnb ‘is an

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UNITED STATES DISTRICT COURT JS-6


CENTRAL DISTRICT OF CALIFORNIA
CIVIL MINUTES—GENERAL

Case No. CV 17-4885 DMG (AS) Date December 29, 2017

Title La Park La Brea A LLC, et al. v. Airbnb, Inc., et al. Page 4 of 13

expensive proposition,’” Airbnb responded with information about the Friendly Buildings
Program. Id. at ¶ 46. Airbnb also advised that, even outside the Friendly Buildings Program, it
could “definitely” help Aimco remove unwanted listings for Aimco properties. Id. at ¶ 47.

Aimco subsequently informed Airbnb that it was aware of several Airbnb listings
violating its standard lease agreement and asked how to initiate the process for removing those
listings and further precluding subleases breaching its lease agreements. Id. at ¶ 48. Airbnb
requested, and Aimco provided, a copy of Aimco’s lease agreement as well as copies of the
pertinent listings and identification numbers. Id. at ¶¶ 48–49. Airbnb then “reversed course”
and advised Aimco that it does not review lease agreements or mediate disputes between hosts
and property owners regarding leases. Id. at ¶ 49.

Thereafter, Aimco notified Airbnb that any listings for its properties were in violation of
Aimco’s standard lease, requested that Airbnb cease and desist its “unlawful activities” and
“tortious interference” with Aimco’s lease agreements, and provided a list of every street address
associated with Aimco’s properties so that Airbnb could cease engaging in such rental
transactions. Id. at ¶ 50. Airbnb reiterated that “[a]lthough [it is] unable to evaluate private
contract terms and cannot arbitrate these disputes, [it] will share [Aimco’s] letter with the user[s]
responsible for the listing[s],” and stated that Airbnb is merely an “online platform” that “does
not own, operate, manage or control accommodations” but “requires hosts to represent that they
have all the rights to list their accommodations.” Id. at ¶ 51.

Airbnb allegedly “continues to actively promote, participate in, and receive compensation
for” subleasing of apartments at Aimco’s properties despite “know[ing] that all hosts who rent
[Aimco’s] apartments are not authorized to sublet their apartments to Airbnb guests and do not
have [Aimco’s] permission to do so.” Id. at ¶¶ 52, 54; see also id. at ¶ 59 (“[W]hen it learns that
a host is not the property owner and does not have the property owner’s permission to rent or
sublet the property,” Airbnb “continues to allow the rental listing to persist” and “continues to
contract with hosts they know to be in violation of the host’s lease agreement.”).

III.
LEGAL STANDARD

Pursuant to Federal Rule of Civil Procedure 12(b)(6), a defendant may seek to dismiss a
complaint for failure to state a claim upon which relief can be granted. Fed. R. Civ. P. 12(b)(6).
To survive a Rule 12(b)(6) motion, a complaint must articulate “enough facts to state a claim to
relief that is plausible on its face.” Bell Atl. Corp. v. Twombly, 550 U.S. 544, 570 (2007).
Although a pleading need not contain “detailed factual allegations,” it must contain “more than

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UNITED STATES DISTRICT COURT JS-6


CENTRAL DISTRICT OF CALIFORNIA
CIVIL MINUTES—GENERAL

Case No. CV 17-4885 DMG (AS) Date December 29, 2017

Title La Park La Brea A LLC, et al. v. Airbnb, Inc., et al. Page 5 of 13

labels and conclusions” or “a formulaic recitation of the elements of a cause of action.” Id. at
555 (citing Papasan v. Allain, 478 U.S. 265, 286 (1986)). “A claim has facial plausibility when
the plaintiff pleads factual content that allows the court to draw the reasonable inference that the
defendant is liable for the misconduct alleged.” Ashcroft v. Iqbal, 556 U.S. 662, 678 (2009). In
evaluating the sufficiency of a complaint, courts must accept all factual allegations as true. Id.
(citing Twombly, 550 U.S. at 555). Legal conclusions, in contrast, are not entitled to the
assumption of truth. Id.

Federal Rule of Civil Procedure 12(f) allows the Court to strike from a pleading any
“redundant, immaterial, impertinent, or scandalous matter.” Fed. R. Civ. P. 12(f). Motions to
strike are generally disfavored. Petrie v. Elec. Game Card, Inc., 761 F.3d 959, 965 (9th Cir.
2014); see also Holmes v. Elec. Document Processing, Inc., 966 F. Supp. 2d 925, 930 (N.D. Cal.
2013) (“Motions to strike are generally disfavored and ‘should not be granted unless the matter
to be stricken clearly could have no possible bearing on the subject of the litigation . . .’”
(quoting Platte Anchor Bolt, Inc. v. IHI, Inc., 352 F. Supp. 2d 1048, 1057 (N.D. Cal. 2004))).
“Ultimately, whether to grant a motion to strike lies within the sound discretion of the district
court.” Holmes, 966 F. Supp. 2d at 930; see also Fantasy Inc. v. Fogerty, 984 F.2d 1524, 1528
(9th Cir. 1993), rev’d on other grounds, 510 U.S. 517 (1994).

IV.
DISCUSSION

A. Motion to Dismiss

Airbnb sets forth several grounds for dismissal. The Court first addresses the contention
that the CDA preempts Aimco’s state law claims.

Under Section 230(c)(1) of the CDA, “No provider or user of an interactive computer
service shall be treated as the publisher or speaker of any information provided by another
information content provider.” 47 U.S.C. § 230(c)(1). Section 230’s preemption provision
further states that “[n]o cause of action may be brought and no liability may be imposed under
any State or local law that is inconsistent with this section.” 47 U.S.C. § 230(e)(3). For the
CDA to shield a party from liability, the party must be “(1) a provider or user of an interactive
computer service (2) whom a plaintiff seeks to treat, under a state law cause of action, as a
publisher or speaker (3) of information provided by another information content provider.”
Barnes v. Yahoo!, Inc., 570 F.3d 1096, 1100–01 (9th Cir. 2009).

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UNITED STATES DISTRICT COURT JS-6


CENTRAL DISTRICT OF CALIFORNIA
CIVIL MINUTES—GENERAL

Case No. CV 17-4885 DMG (AS) Date December 29, 2017

Title La Park La Brea A LLC, et al. v. Airbnb, Inc., et al. Page 6 of 13

Notably, “section 230(c)(1) precludes liability that treats a website as the publisher or
speaker of information users provide on the website.”4 Doe v. Internet Brands, Inc., 824 F.3d
846, 850 (9th Cir. 2016). “This grant of immunity applies only if the interactive computer
service provider is not also an ‘information content provider,’ which is defined as someone who
is ‘responsible, in whole or in part, for the creation or development of’ the offending content.”
Fair Hous. Council of San Fernando Valley v. Roommates.Com, LLC, 521 F.3d 1157, 1162 (9th
Cir. 2008) (en banc) (quoting 47 U.S.C. § 230(f)(3)).

Aimco challenges the preemption defense, arguing that Airbnb is an information content
provider and that the FAC does not seek to treat Airbnb as a publisher or speaker but to hold
Airbnb liable for its own conduct. Aimco also argues that it would be improper for the Court to
dismiss the action at this early stage of litigation.

1. Propriety of Dismissal of Pleadings

First, insofar as Aimco argues that it would be premature for the Court to decide the CDA
preemption issue at this stage of the litigation, the Court rejects that argument. See Kimzey v.
Yelp! Inc., 836 F.3d 1263, 1266 (9th Cir. 2016) (holding that district court properly granted
motion to dismiss based on the CDA); Barnes, 570 F.3d at 1105–06 (same). Unlike the District
Court in Pirozzi v. Apple Inc., cited by Aimco, the Court here is not faced with such a “scant
record” that it is “premature to decide whether the CDA bars Plaintiff's claims” based on the
allegations in the FAC. 913 F. Supp. 2d 840, 849 (N.D. Cal. 2012).

2. Information Content Provider5

Aimco argues that Airbnb is an “information content provider” that “contributes


materially to the alleged illegality of the conduct”—lease-violating short-term rentals—and thus
falls outside of the CDA’s grant of immunity. Opp’n at 32 (quoting Roommates.Com, 521 F.3d
at 1168). In support, Aimco asserts that Airbnb’s “conduct includes more than posting listings.”
Id.

4
“The broad construction accorded to section 230 as a whole has resulted in a capacious conception of
what it means to treat a website operator as the publisher or speaker of information provided by a third party. Courts
have recognized that ‘many causes of action might be premised on the publication or speaking of what one might
call “information content.”’” Jane Doe No. 1 v. Backpage.com, LLC, 817 F.3d 12, 19 (1st Cir. 2016) (quoting
Barnes, 570 F.3d at 1101). “[C]ourts have invoked the prophylaxis of section 230(c)(1) in connection with a wide
variety of causes of action.” Id.
5
The parties do not dispute that Airbnb is an interactive computer service.

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UNITED STATES DISTRICT COURT JS-6


CENTRAL DISTRICT OF CALIFORNIA
CIVIL MINUTES—GENERAL

Case No. CV 17-4885 DMG (AS) Date December 29, 2017

Title La Park La Brea A LLC, et al. v. Airbnb, Inc., et al. Page 7 of 13

First, the mere fact that Airbnb’s conduct “includes more than posting listings” does not
per se mean that section 230 immunity is unavailable. Opp’n at 32. Immunity is not foreclosed
simply because a website offers more than a “bulletin board” service, or an online site “on which
Internet subscribers post comments and respond to comments posted by others.” Kimzey, 836
F.3d at 1266 (quoting FTC v. Accusearch Inc., 570 F.3d 1187, 1195 (10th Cir. 2009)); see, e.g.,
Carafano v. Metrosplash.com. Inc., 339 F.3d 1119, 1124 (9th Cir. 2003) (“[S]o long as a third
party willingly provides the essential published content, the interactive service provider receives
full immunity regardless of the specific editing or selection process.”). “While the majority of
cases addressing CDA immunity may fit the bulletin board description, nothing in those cases or
in the statutory language so limits the CDA’s application.” Stoner v. eBay, Inc., No. 305666,
2000 WL 1705637, at *3 (Cal. Super. Ct. Nov. 1, 2000).

The conduct alleged in the FAC, to which Aimco points in support of its content provider
argument, consists of (1) requiring prospective hosts to include specific information about the
property and themselves; (2) collecting payments and commissions; and (3) offering ancillary
services, such as user information verification, messaging systems, photography, local
occupancy tax collection and remittance, a pricing tool, host insurance, and a guest refund
policy. See FAC at ¶¶ 12–20. The FAC also alleges conduct that includes operation of the
“Friendly Buildings Program” and continued rental transactions with tenants whom Airbnb
learns are violating their lease agreements by engaging in short-term rentals. Id. at ¶ 23. Finally,
the FAC alleges that Airbnb offers an autocomplete search function and complains to Aimco
properties when Airbnb guests are denied access to such reserved properties. Id. at ¶¶ 54–56.

This conduct does not make Airbnb an information content provider. As stated above, an
information content provider is statutorily defined as “any person or entity that is responsible, in
whole or in part, for the creation or development of information provided through the Internet or
any other interactive computer service.” 47 U.S.C. § 230(f)(3). The Ninth Circuit has narrowly
interpreted this definition of “development” to provide “immunity for passive conduits” and
preclude such immunity for “co-developers” who do “not merely . . . augment[] the content
generally, but . . . materially contribut[e] to [the website’s] alleged unlawfulness.”
Roommates.Com, 521 F.3d at 1167–68; see id. at 1167 (“It’s true that the broadest sense of the
term ‘develop’ could include . . . just about any function performed by a website. But to read the
term so broadly would defeat the purposes of section 230 by swallowing up every bit of the
immunity that the section otherwise provides.”).

Accordingly, requiring prospective hosts to include information such as home type, room
type, location, description, name, email address, and phone number when creating listings does
not “materially contribut[e] to [the] alleged unlawfulness” of the listings because it does not

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UNITED STATES DISTRICT COURT JS-6


CENTRAL DISTRICT OF CALIFORNIA
CIVIL MINUTES—GENERAL

Case No. CV 17-4885 DMG (AS) Date December 29, 2017

Title La Park La Brea A LLC, et al. v. Airbnb, Inc., et al. Page 8 of 13

“contribute[] materially to the alleged illegality of the conduct,” i.e., the violation of the Aimco
lease. Roommates.Com, 521 F.3d at 1168 (emphasis added). Similarly, offering ancillary
services such as user information verification, messaging systems, photography, local occupancy
tax collection and remittance, a pricing tool, host insurance, a guest refund policy, or an
autocomplete search function does not materially contribute to the alleged unlawfulness. See id.
at 1169 (“[P]roviding neutral tools to carry out what may be unlawful . . . does not amount to
‘development’ for purposes of the immunity exception.”). Nor does operating the Friendly
Buildings Program.

Here, what allegedly makes the listings “unlawful,” “illegal,” or “offending” is that they
advertise rentals that violate Aimco’s lease agreements. Airbnb hosts—not Airbnb—are
responsible for providing the actual listing information. Airbnb “merely provide[s] a framework
that could be utilized for proper or improper purposes.” Id. at 1172. Thus, Airbnb “cannot be
considered an ‘information content provider’ under the statute because no [listing] has any
content until a user actively creates it.” Carafano, 339 F.3d at 1124. “[T]he critical information
was provided by a third party,” and there is no indication that it was significantly developed or
transformed by Airbnb. Hy Cite Corp. v. badbusinessbureau.com, L.L.C., 418 F. Supp. 2d 1142,
1148 (D. Ariz. 2005).

Finally, liability based on “information content provider” status necessarily requires


“information content.”6 Aimco does not explain how Airbnb’s failure to cease engaging in rental
transactions with tenants whom Airbnb learns are violating their lease agreements, or Airbnb’s
complaints to Aimco when Airbnb guests are denied access to Aimco’s properties, transforms
Airbnb into an information content provider. Aimco would be hard-pressed to do so.

Consequently, the Court concludes that Airbnb is not an information content provider
under the CDA.

6
Additionally, continued rental transactions with tenants whom Airbnb learns are violating their lease
agreements does not disqualify Airbnb from Section 230 immunity. “[S]everal courts have held that immunity is
not vitiated because a defendant fails to take action despite notice of the problematic content.” Black v. Google Inc.,
No. 10-02381 CW, 2010 WL 3222147, at *3 (N.D. Cal. Aug. 13, 2010), aff’d, 457 F. App’x 622 (9th Cir. 2011)
(collecting cases); see also Zeran v. Am. Online, Inc., 129 F.3d 327, 333 (4th Cir. 1997) (rejecting notice-based
liability in the interactive computer service context); Stoner, 2000 WL 1705637 at *3 (“The courts have recognized
that imposing liability based on notice of content in the interactive computer service context would create an
incentive for providers to restrict speech and abstain from self-regulation, thereby defeating the purposes of section
230.”). Here, as in Black, “Plaintiffs offer no persuasive argument that their theory presents an exception.” Black,
2010 WL 3222147 at *3.

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CIVIL MINUTES—GENERAL

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3. Treatment as Publisher or Speaker of User-Provided Information

The parties dispute the second and third elements of the test for CDA immunity. Airbnb
argues that the FAC treats Airbnb as the publisher or speaker of information (Airbnb listings)
that users (Airbnb hosts) provide on its website. See MTD at 32–34. Aimco counters that the
FAC is not premised on the Airbnb listings, but on Airbnb’s own misconduct—contracting with
Aimco’s tenants (or failing to refrain from contracting with Aimco’s tenants) and processing
payments for rentals of Aimco-owned apartments. Opp’n at 32–33; see also, e.g., FAC at ¶ 63
(“Information posted by prospective hosts on Airbnb’s website is not the basis for Airbnb’s
liability here. Plaintiffs do not seek to hold Airbnb liable as a publisher or speaker of any such
information generated by third parties.”). Aimco’s argument fails, and its “creative pleading”
does not place this case outside the CDA’s purview. Kimzey, 836 F.3d at 1266.

Aimco bases its argument on Airbnb’s profit from listings that violate Aimco’s lease
agreements. See Opp’n at 32 (listing alleged misconduct as “intentionally encouraging and
profiting from breaches of Plaintiffs’ leases, trespasses, and nuisance and interfering with
Plaintiffs’ and their tenants’ contractual relationships”). This does not foreclose CDA protection.
Courts have granted CDA protection to websites that process payments and transactions in
connection with third-party listings, including Airbnb. In Donaher, III v. Vannini, for example,
plaintiff property owners alleged that tenants violated their lease agreement by renting their
property through Airbnb’s website. No. CV-16-0213, 2017 WL 4518378 (Me. Super. Ct. Aug.
18, 2017). The plaintiffs’ complaint alleged that co-defendant Airbnb “facilitate[d] ‘the posting
of rental opportunities at the host’s property, by providing the means for guests to locate and
book host properties, and by processing payments from guests to hosts, from which Airbnb
derive[d] revenue.’” Id. at *1 (quoting the complaint). The Maine state court held that “the
processing or receipt of payments associated with posts does not strip a provider or user of an
interactive computer service of immunity under the CDA” and granted Airbnb’s motion to
dismiss. Id. at *3, *4.

In Hill v. StubHub, Inc., upon which Donaher relied in part, purchasers brought an action
against an online marketplace that acts as an intermediary between buyers and sellers of tickets
to events. 219 N.C. App. 227, 229–30 (2012). Just as Airbnb charges a commission when a
rental occurs, StubHub charges a commission when a sale occurs. Id. at 229. The Hill plaintiffs
alleged that they purchased tickets sold unlawfully, in “excess of face value.” Id. at 230. Noting
that the website “assumed responsibility for handling the mechanics required to complete the
transaction,” the trial court determined that StubHub was not entitled to take advantage of
section 230 immunity. Id. at 245–46. Reversing the trial court’s decision on the basis that the
website was “entitled to immunity,” the appellate court held that the website’s payment
processing responsibilities were “irrelevant for purposes of determining the extent to which

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CENTRAL DISTRICT OF CALIFORNIA
CIVIL MINUTES—GENERAL

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Defendant was entitled to immunity” because the ticket seller using the website had complete
control over the content at issue—the ticket price.7 Id. at 245–46, 249.

Aimco cites two cases—Chicago v. StubHub!, Inc., 624 F.3d 363, 366 (7th Cir. 2010),
and NPS LLC v. StubHub, Inc., No. 06-4874-BLS1, 2009 WL 995483, at *13 (Mass. Super. Jan.
26, 2009)—to argue that Hill is contrary to persuasive authority. See Opp’n at 33 n.10. Yet,
Aimco fails to explain why these cases support its position, or to address the Hill Court’s reason
for declining to follow both cases. See Hill, 219 N.C. App. at 247 (“In [NPS], although denying
that it had acted on the basis of an improper motive, the defendant ‘essentially concede[d]’ that it
had knowingly induced season ticket holders to breach their contract with the plaintiff, a
professional football team. Aside from the fact that the evidentiary and procedural context
present in NPS is substantially different from that before the Court in this case, we simply do not
find the reasoning employed by NPS persuasive, believe that it is inconsistent with the decisions
concluding that knowledge of unlawful content does not strip a website of the immunity from
liability granted under 47 U.S.C. § 230, and decline to follow it in deciding the present case.”);
id. at 247 n.4 (“[Chicago v. StubHub] has no real bearing upon the proper resolution of this case
given that the issue before the Seventh Circuit in that case was the extent, if any, to which
Defendant was required to remit certain taxes rather than the extent, if any, to which Defendant
was liable for allegedly unlawful third party content.”).

This Court agrees with Hill’s reasoning. Moreover, the “information content provider”
prong of the CDA immunity analysis is irrelevant to the “publisher or speaker” prong. Assuming
arguendo that it is relevant, the NPS Court’s reliance on the existence of a genuine issue of
material fact as to whether StubHub “encourage[ed] others to violate” the law is contrary to this
Circuit’s CDA precedent. NPS, 2009 WL 995483 at *11. In the Ninth Circuit, “if the alleged
content provider is not a creator of the challenged content, it must have done more than merely
‘encourage[d]’ the creation of the challenged conduct; the alleged provider must have required
another to create that content.” Opperman v. Path, Inc., 84 F. Supp. 3d 962, 987 (N.D. Cal.
2015) (emphasis added) (discussing the Ninth Circuit’s reasoning in Roomates.com).

Several other courts considering the issue at bar have come out the same way with
respect to the CDA’s coverage on analogous facts. See, e.g., Inman v. Technicolor USA, Inc.,
No. 11-666, 2011 WL 5829024 at *6–7 (W.D. Pa. Nov. 18, 2011) (CDA barred plaintiff’s suit
against defendant eBay relating to the purchase of defective vacuum tube products and parts
from a third-party, despite plaintiff’s attempt to hold eBay responsible for its “conduct” not its

7
The appellate court also held that “knowledge of unlawful content does not strip a website of the
immunity from liability granted under 47 U.S.C. § 230.” Id. at 247.

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online “communications”) (discussing and citing Doe v. MySpace, Inc., 528 F.3d 413 (5th Cir.
2008); Green v. Am. Online, Inc., 318 F.3d 465 (3d Cir. 2003); Gibson v. Craigslist, Inc., No. 08
Civ. 7735(RMB), 2009 WL 1704355 (S.D.N.Y. June 15, 2009); Gentry v. eBay, Inc., 99 Cal.
App. 4th 816 (2002)); Stoner, 2000 WL 1705637, at *2 (rejecting plaintiff’s argument that
eBay’s facilitation of third-party sales of sound recordings—which may not be lawfully sold—
was independent conduct subject to the CDA’s immunity exception, and noting specifically that
eBay’s advertising and commissions do not strip eBay of section 230 immunity).

Here, as in the above-cited cases, Airbnb hosts who use Airbnb’s website have complete
control over the content at issue—listing rentals in violation of Aimco’s leases. See FAC at ¶ 12
(prospective hosts create the listing, including the location and description of the
accommodations being offered to prospective guests). Thus, it is with Airbnb’s publication of
this content that Aimco takes issue. Aimco’s “apparent[] hope[] to plead around the CDA to
advance the same basic argument that the statute plainly bars[—]that [Defendant] published
user-generated speech that was harmful to [Plaintiff]”—fails. Kimzey, 836 F.3d at 1266.8

4. Airbnb, Inc. v. City and County of San Francisco

One last point deserves discussion. Aimco relies almost entirely on Airbnb, Inc. v. City
and County of San Francisco, 217 F. Supp. 3d 1066 (N.D. Cal. 2016), in urging the Court to find
that section 230 immunity does not apply here. That case is readily distinguishable.

There, Airbnb challenged San Francisco’s ordinance that made it a misdemeanor to


“provide, and collect a fee for, [b]ooking [s]ervices in connection with short-term rentals for
[r]esidential [u]nits” within San Francisco city and county when those residential units were not
registered with the San Francisco Office of Short-Term Residential Rental Administration.9
Airbnb, 217 F. Supp. 3d at 1071. Airbnb sought to enjoin the ordinance and argued in part that
section 230 of the CDA preempted the law because, according to Airbnb, the ordinance

8
Tellingly, in Aimco’s original complaint it was the “listings that appeared on Airbnb’s platform” that
were in violation of Aimco’s lease agreement. Exhibit C to Notice of Removal at ¶ 28 (“Original Complaint”) [Doc.
# 1-3]; see also id. at ¶ 51 (“listing apartments” was a “wrongful act[] that disrupted the relationship between
[Aimco] and their tenants”); id. at ¶ 65 (requesting a declaration that “Airbnb shall not participate in, or assist
Plaintiffs’ tenants . . . in subletting apartments in [Aimco’s] Properties,” which implicitly includes listing Aimco-
owned apartments). Only when Aimco became aware of the CDA did it amend its complaint to shift its focus to
payment and transaction processing. Compare Original Compl. (silent regarding the CDA), with FAC at ¶¶ 62–67
(discussing the CDA).
9
San Francisco enacted the ordinance out of concerns over the loss of affordable permanent housing due, in
part, to increased tourist or transient rentals. Airbnb, 217 F. Supp. 3d at 1070.

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“‘inherently require[s] the court to treat’ [it] as the ‘publisher or speaker’ of content provided by
another.” Id. at 1072 (quoting Barnes, 570 F.3d at 1102); see id. at 1072 (“In [Airbnb’s] view,
the threat of a criminal penalty for providing and receiving a fee for [b]ooking [s]ervices for an
unregistered unit requires that [it] actively monitor and police listings by third parties to verify
registration,” which “is tantamount to treating [Airbnb] as a publisher because it involves the
traditional publication functions of ‘reviewing, editing, and deciding whether to publish or to
withdraw from publication third-party content.’” (quoting Roomates.com, 521 F.3d at 1170–71)).

The Court rejected Airbnb’s argument, concluding that the ordinance “does not regulate
what can or cannot be said or posted in the listings,” “creates no obligation on [Airbnb’s] part to
monitor, edit, withdraw or block the content supplied by hosts,” and “holds [Airbnb] liable only
for [its] own conduct, namely for providing, and collecting a fee for, [b]ooking [s]ervices in
connection with an unregistered unit.” Id. at 1072–73; see also id. at 1073–74 (“[Airbnb] [is]
perfectly free to publish any listing [it] get[s] from a host and to collect fees for doing so—
whether the listing is lawfully registered or not—without threat of prosecution or penalty under
the Ordinance. . . . The challenged Ordinance regulates [Airbnb’s] own conduct as [a] [b]ooking
[s]ervice provider[] and cares not a whit about what is or is not featured on [its] website[].”).

Here, by contrast, Airbnb’s website features are central to Aimco’s claims, as this Order
makes clear. See also FAC at ¶¶ 48-51 (To prevent unauthorized subleases, Aimco contacted
Airbnb about removing listings for Aimco-owned properties, and when Aimco did not do so,
Aimco sued to prevent the unauthorized subleases.), 59 (alleging that when Airbnb learns a host
is not a property owner, Airbnb, inter alia, “continues to allow the listing to persist”). As the
Airbnb Court explained, the correct test under section 230 “is not whether a challenged activity
merely bears some connection to online content” but whether the claim “‘inherently requires the
court to treat’ the ‘interactive computer service’ as a publisher or speaker of information
provided by another.” 217 F. Supp. 3d at 1074 (quoting Barnes, 570 F.3d 1102. Here, Aimco’s
claims do so require.

Given this analysis, as well as Congress’ goal of “promot[ing] the development of e-


commerce,” the Court concludes that the CDA’s section 230 immunity preempts Aimco’s claims
as a matter of law. Batzel v. Smith, 333 F.3d 1018, 1027 (9th Cir. 2003). The Court therefore
must grant the MTD.

B. Motion to Strike

Given the Court’s ruling on the MTD, Airbnb’s request to strike the class definition in the
FAC is DENIED as moot.

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CENTRAL DISTRICT OF CALIFORNIA
CIVIL MINUTES—GENERAL

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V.
CONCLUSION

For the foregoing reasons, the Court GRANTS with prejudice Airbnb’s motion to
dismiss [Doc. # 16]. Airbnb’s motion to strike [Doc. # 17] is DENIED as moot. The pending
motions for preliminary injunction [Doc. # 23] and expedited discovery [Doc. # 41] are also
DENIED as moot.

IT IS SO ORDERED.

CV-90 CIVIL MINUTES—GENERAL Initials of Deputy Clerk KTI

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