Developing Career Prospects

MODULE CODE: UGB239

MODULE TITLE:

DEVELOPING CAREER PROSPECTS

Lecturer : Ms. Sumithra R

Name : OOI LAY WEI

UOS Student ID : 169130763

Date of Submission : 12th MAY 2017

BA(HONS) BUSINESS MANAGEMENT

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1.0 Reflective Essay: Personal Quality

In 2017, all of us having our own personal quality which definition to help in our achievement,
task, goals, vision and mission. Everyone also have their right and their choice to have their own
personal quality such as, hardworking, punctual, intelligent, polite, friendly and other. From my
personal quality, I choose to be a person who are working efficient. This personal quality is
defined to an attitude or a personality to help in our future no matter is our friend and family,
career, and also the future problem that we going to face. In my opinion, this is a needed
personal quality in my life and this kind of strength become helpful tool in my life when I have
to complete my task. Besides of this, efficiency will be the most important personal quality for
me, because when I am ready to be a person who is efficiency I can make a task or a time up for
all my task so that I dont rush or worry for my next planning. Efficiency can help me a lot
especially when I am doing my job, homes work, assignment, or date with friend and so on.
Herzbergs motivation theory is help to increases the production and using the most accurate
speed to know what employee actually needed and also try to satisfy them. Efficiency help us to
finish our task as fast as possible.

In the Herzbergs Motivation-Hygiene Theory also known as Herzbergs Two-factor Theory.

Herzbergs Two-factor Theory is defined to the certain characteristics of a job are consistently
related to job satisfaction, which different factor are associated with job dissatisfaction. For
example, many employee will felt satisfy about the achievement or task that had complete by
them. This kind of behavior proves their efficiency is increasing and the ability also keep to be
more strong. Efficiency is an attitude for every employee to complete their task. Efficiency
becomes one of the main personal quality in Herzbergs Two-factor Theory. It is because the
human can always have their right to choose that they want to be satisfy or not satisfy on the
stuff that they doing. Human who want to satisfy for their job, they must put at least double
effort on their task, at the same way, human who do not satisfy for their job, they might not
putting much or never put effort on their job. The theory of Herzbergs Two-factor is much
related to the personal quality.

Job dissatisfaction is influence by hygiene factor such as working condition, salary,

infrastructure, award, relationship with head and employee. For example, when I am working in

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some organization, I felt dissatisfy about the infrastructure such as washroom, canteen and
parking problem. This is because the washroom is always stay in dirty condition, else, the
canteen, the food is not health and clean. The most trouble and headache problem will be the car
parking, because it is full of factory and college over there so everyone is trouble with the
parking problem even we go working early. After, when I am using the Herzbergs two factor
theory, which satisfy on my job, I realize that I need to have motivation factor to increase my
satisfy such as personal growth, and I was learn the personal quality, efficiency, to solve the
matter that I was facing in my working place. For the personal growth, I was get improve myself
to get higher emotion when I cannot get a parking. This is because every time when I cannot get
a parking lot I will always get mad on myself. This kind of behavior will strongly destroy my
personality and emotion, some more this all effect will bring me a negative minded and
sometimes will spread the negative energy for other people, these is a wrong way to other person.

I possess this personal quality, efficiency, as my strength is because of my family, and a

secondary school teacher in my secondary school. My parent was taught me when I am small.
They told me that we have to have efficiency when we doing everything especially task that
given from other. Else, they train me as an efficiency people when I was seven years old. They
will call me to complete my homework that given by my primary school teacher. Besides of this,
my secondary school teacher, Ms.Khor, she is a kind and an efficiency people, no matter in real
life or school. Few year ago, when she was my mathematics teacher, she always teach me how to
do the excise fast and accurate, she always bring lot of excise for me and also my classmate. She
told me that efficiency is helpful and useful personal quality in our life. For example, when I get
training from my secondary school teacher, she always give me a limited time to complete my
task, she will take noted time by time, at the end she will give us a reward such as candy. This
will be the motivation for us to improve our efficiency.

By the way, when the personal quality not really can work in some situation such as my policies
and rules, working condition, supervisor quality and communication with my colleague
especially the language part, I will apply the Herzbergs Motivation-Hygiene Theory for the
problem that I facing. I will got my personal growth for this situation. For example, when I am
going to communicate with a new colleague who is good in English but in other way my English
level is poor, I will try to motivate and encourage myself to start the communication. Besides of

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this, I will keep a learning motivation to learn more from the colleague. Therefore, I will take
action to prove my motivation, I might register a learning program, communicate more with the
colleague which using English, pay attention on my grammar using and other. The following
example will be supervising or leadership problem. When I am become an employee, I will feel
not satisfy with my head because they might not consider the employees situation when giving
task. Even this, I will apply my personal quality, but it is seem not work for them because they
never get satisfy and else they will give me more task to complete until exhausted, so I will also
apply the two-factor theory for my head as well. I will improve my motivation to my head so that
he can understand my condition and suggest too. I will make a communicate with him first,
second, I will let him knew my motivation and my current situation to show him that I was try
my best to show him my motivate and efficient but due to my situation, hope he can be
considerate. The result show that I gain the double result because my head is going to
considerate and I am satisfy to my job more. When the personal quality cannot be work in my
real life, I will try to use another way and also other theory to correct it, so that I can get satisfy
on it. This theory will also help me in this kind of situation and become a motivation for me to
learn to be better and great person in life.

It some contradictions evident from across the portfolio experience such as I cannot finish my
task on work and also homework on study. I always try to be a person who got high efficiency on
my every task and responsibility, but sometimes it is unfortunately, I cannot make it. It is few
month ago, I am facing the most difficult problem to my task which my assignment cannot
complete within the dual date and it is make an affect to my all planning. Due to my family
situation, I have to take care my grandmother because she cannot take care herself and she
having cancer. When I take care of her, I take more of the time to take care her, this will cause
that I got no enough time for my assignment and working task. I had been try to allocate my time
to do all my task but it is not really work for me. Else, my grandmother was passed away in few
day ago, I felt sad and cannot accept the fact in temporary. I try to calm down myself with my
homework but I cannot concentrate to my task, this cause that my assignment going wrong way.
Besides of this, I could not hand in the assignment in a dual date since I no more time to do. This
is the good learning to tell me that I need to be more efficient on my task to avoid some
emergency or unpredicted thing happen.

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Efficiency is a personal quality to help for my future work. This is because my future work is to
become a manger in certain department. I am sure that the personal quality that I had can always
be a main reason to complete my task. For example, when Im having a task that need to
complete as fast as possible, I can exert the personal quality that I had. Efficiency also can let the
colleague or my leader have a good impression from me. If they having a good impression to me,
I am sure that I will have more chance to prove my ability and performance on my job. Next,
efficiency is a task to my life too, this is because efficiency is a task that should be learned by
anyone of you, including me. If we become a person who good in efficiency, it is equal to build
up their confident on us. Else, efficiency also can help the task to run smoothly and the
organization can get more achievement so that we can get more opportunities to make more
contribution to the organization too. I having a plan of action based on my personal quality. First,
I will give myself more training about the efficiency. For example, give myself a short period
and setting a limit for myself to complete the task. Second, I will make a planning schedule to
help for my efficiency such as I will give the step by step method to complete one by ones task.
This can help me to know what is my next step or next solution to do, so that I can be clearly to
my future job too.

Furthermore, when I need to get better I have to have self-awareness about my personal quality.
In opinion for myself, I need to awareness myself when the task is on my hand. I need to know
what the task is actually want, and I need to understand it as well. Secondly, I always awareness
myself when I lack of motivation to doing my task. I will using the two-factor theory to gain the
motivation and finish the task as fast as possible. We have to always taking warning or notice for
ourselves to get a remind for the task so that our task can work efficiently. When there is follow
the plan, and implement it step by step, we can have more space to improve when we getting
good or bad result. We might not be the good, but we can correct it, we might not the bad but we
still can improve it as well. Arrange time table or working schedule, we need to have to
preparation to handle or face the task that we cannot expected to avoid our task cannot complete
on time or missed out the moderate opportunity. We can finish out task early so that we no need
to scare or feel insecure when something urgent or emergency happened. Lastly, I have
awareness myself that I need to persist this personal quality, because without this personal

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quality, my work, my career, my future will become lost, means lost in my meaning of life since
I might get lost on what I have now and also in the future.

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2.0 COMPULSORY ELEMENT

(a) Personal Profile such as Myers Briggs Type Indicator or similar

1. Yes. I am a person which having leader potential and I am full of passion on my career,
study, friend and family.

2. I dont really believe on how other see me, but I am willing to check it. I will check it
through communication, listening.

3. It is almost fix my personal brand because I am that kind of person who can take more
concern on my task and I will try my best to finish or complete it as fast as possible.

4. The extravert type is the part I agree the most because it talking about the communication
skill, learning style and also career choice for myself.

5. The feeling part is the part that I am most disagree because when I looking on myself, I
think I am a person that who full of feeling but I will choose to make it to be rational so
that it wont affect the decision I am doing.

6. My type, extravert, prove that I am the person who got more leader potential and this help
to my achievement,, because I can lead all my group or team to be better and get a great
result in all the activity I involve.

7. The extravert type, communicate skill is actually can make a kind of stress to my real life
especially when other group member get misunderstand from me or other.

8. After I done the test, I can know myself better than before, so when I knew I got a leader
potential so I can use this potential to help for my future career. This prove that I can got
more opportunities than other person.

9. Extraversion is the surprise in the list.

10. Intuition over sensing will be the compatible with my future career because if I keep trust
in my feeling then I will lost what in fact and real.

11. The aspect that I believe might in inhibit achieving my goals or lead me to success is the
part of extravert. Even it is the most difficult part but it is also the most helpful tool for
my future career. I am able to communicate with other so that I can listen everyones idea

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and suggestion. This is a performance that I can understand all my team member so that
they can feel the good and warm relationship between us and they willing to help or try
hard on our task.

Reflective:

Based on the test, I can know and understand myself better. I also can have a plan in my
future work or even my next step after my study. Furthermore, I knew myself is a extravert
type, so that I can use this type to know more friend, and this can use for my knowledge and
also my future career. Beside of this, feeling part also can help me to improve so that I can
take more concern on the person around me in my real life. The type show that I have the
leader potential toward my future career, so this might give few confident to my future
achievement or career development.

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(b) Personal Values Inventory

Score
A. 12
B. 10
C. 13
D. 14
E. 15
F. 13
G. 14
H. 12
I. 14
J. 13
K. 14
L. 14
M. 12
N. 15

Reflective

Based on the result, I can know that I am the person who are concern to creativity and spirituality.
Secondly, is about concern for others this is because we need to take care everyone who around
us and try to give them love so that they can release their pressure or upset when they facing
some sadness. Else, I also love to be health and having some activity during my rest time. From
the result, I like to be independence and responsibility human in my life. Last, I am quite respect
to mine or other persons privacy because I feel this is an important part of everyone.

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(c) Personal Achievements

Step 1:2 Tell Your Story

Unearthing Your Strengths

Project
Canteen day during my secondary school which my final year in secondary school. It is an
event which organization yearly. Since were the student who last year in the secondary
school, so we need to sell some food or some small stuff for other student or parent so that
we can collect the money and use for my secondary school such as fee for facility, classroom
painting and other. This also be a kind of appreciation for my secondary school.

Challenge
Since it is a group work so its actually challenging our team work. Besides of this, we felt
stressed because we need to pardon all the sale of food, handmade art, small gift and other.
We are worry about the food which cannot selling out or finish, else we also concern the
target that we set before the event running such as we have to collect at least RM350 for
selling curry fish ball.

Actions
For the event, we avoid conflict happen so we decide to have a meeting. In the meeting, we
choose a person to be the leader, secretary, financial controller, and other post so that we can
train our management skill and also avoid some issue to happen. When the beginning of the
event, all of us was go and buy the ingredient and we doing a complete preparation to serve
all the customer. Fortunately, all of us taking a very good cooperation for each other so that
the event was running smoothing.
Results
We are success in the event. This is because we was selling all the food and we had hit our
sale target. Besides of this, we have gain an extra surprise, that is relationship between each
of us, through the event, we all can know each other better and we know how to take
cooperation with each other. We had try to think about one another.

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Motivated Skills
Planning skill needed in the event, communication skill, learn how to take cooperation with
each other, presentation skill.

Step 1:2 Tell Your Story

Unearthing Your Strengths

Project
In my friend zone, we had organize an event which go to orphanage and try our best to
help them in real life. For the project, our main idea and mission is thinking how to help
the children who stay in the orphanage such as we have to think what they need, want and
desire. We will buy some food, clothing, and some necessary stuff for them. Besides of
this, we will also teach them about their homework. Furthermore, we will also take care
about their outlook, for example we will help them to cut hair, teach them how to clean
themselves and other.
Challenge
Before we going to buy all those biscuit, milo, toothpaste, school bags, school uniform and
other necessary stuff, we have to collect a moderate amount of money. So, we try to collect
the money through our friend and family, workplace, college and other. We also worry
about the amount which cannot fulfilled the stuff that we going to purchase.

Actions
Once the money for donation is enough, we going to buy all those stuff. Some more, we
pack one by one for them according to their age such as the school uniforms size. At last,
we not only buy the stuff for them, we also help them to cut their hair, teach them about
the homework, we also donate some cash for them.

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Results
We are success to organize the donation event. We help all the child to make a thank you
card for those who donate the money for them. All of us who involve in the event felt so
satisfy and we also appreciate about what we have today.

Motivated Skills
Be kind, Be helpful, Communication skill, Relationship building and budget planning skill.

Step 1:3 Distill

Enter your Responses

Skills I use constantly

Communication skill

Skills that motivate me

Budget planning skill

Skills that help me reach my goals

Relationship build skill, communication skill

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Skills I need to develop

Listening skill, presentation skill

Step 1:4 Validate

Option A

As part of my life, I had complete few excise to help me unearth my strength. I was
learned leadership, efficiency and self-management in the tasks. Efficiency is the most
helpful strength for me.

Reflective:
Based on the achievement activity that I am done, I can know that what is the strength
needed in the activity. I very thankful that I can be a part of person in the event because it
let me realize and learn a lot of strength. Through the activity, I know how to appreciate
the person who around us. They giving us help, letting us to help. The world can be peace
and full of love if everyone of us know how to appreciate. I learn and gain quite lot of
thing in the activity such as be kind, be helpful, be a good listener and leader.

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(d) Non workshop related activity

I was work as a part time since 2014, my job position is a waiter in a restaurant called
TGI Friday. It is a good restaurant for me, especially the food. This is my first part time. I
feel tension when I am going to interview, because I know that it will be a new beginning
of my life. I will start the work because I want to learn how to be financial independent,
and some more, I want to learn how to serve a person and make them feel satisfy. From
my work, I can see different person with their different personality. Besides of this, I also
aim to train my English level because that is a restaurant that used English as their main
language restaurant. I love the environment there, the customer there because they always
teaching and remind me how to be a good waiter, an sometimes they teach me some
theory that can be used in my real life such as always smiling and always say thank you.
This can make a necessary in my life because smiling can help to solve and avoid lot of
problem especially relationship between each other and saying thank you also be a good
way to prove your personality.

Reflective:
I was learned a lot of knowledge in the workplace. I was increase my English level
through serving customer. Besides of this, I know how to let the customer felt friendly
such as smiling and thank for them. Part time is a helpful tool for me to help in my life
especially my commitment. I can know how management my money because I knew that
it is hard to earn.

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3.0 Optional Element

(a) Your 30 Second Commercial

Think about introducing yourself under the following headings:

Your name Your key strengths

My name Ooi Lay Wei I can achieve the target in my career.

I am a person who work efficiency.

My responsibility is always learning a For my next, I hope that I can get a

new skill. good job in the future and Im going to
Complete all the task now such as try my best on every task given by my
saving, and complete my Degree. head.

Reflective:

Through the 30 second commercial, I can be more understand what my role recent is and I can
be more clear that what I want and how to plan for my next.

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(b) Johari Window Known to self Not known to self

Known to others OPEN SELF BLIND SELF

brave mature

calm modest

caring smart

cheerful spontaneous

clever sympathetic

confident tense

friendly trustworthy

giving warm

happy logical

helpful loving

Not Known to Others HIDDEN SELF UNKNOWN SELF

idealistic searching

independent self-assertive

ingenious self-conscious

intelligent sensible

introverted sentimental

kind shy

knowledgeable silly

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relaxed wise

religious witty

responsive proud

Reflective:

Based on the result, I appreciate that my friend is understanding me and they was tell me the
unknown part of myself. I like to hear when they make a comment to me no matter it is good or
bad. This is because all their comment can help in my future and I can correct it and do better.

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4.0 Reference:

1. Psychological theories of motivation to increase productivity (2014), available at:

https://contactzilla.com/blog/5-psychological-theories-motivation-increase-productivity/

(Assess date: 24th APR 2017)

2. Thorin Klosowski, 2014, The Importance of Self-Awareness, and How to Become More
Self Aware, available at:
http://lifehacker.com/the-importance-of-self-awareness-and-how-to-become-mor-
1624744518
(Assess date: 11th MAY 2017)
3. Anthony K. Tjian, 2015, 5 Ways to Become More Self-Aware, available at:
https://hbr.org/2015/02/5-ways-to-become-more-self-aware
(Assess date: 11th MAY 2017)
4. Dr. Safdar Rehman Ghazi, Mr. Gulap Shahzada , M.Shuaib Khan, 2013, Resurrecting
Herzbergs Two Factor Theory: An Implication to the University Teachers
http://www.mcser.org/journal/index.php/jesr/article/viewFile/270/255
(Assess date: 11th MAY 2017)

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