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    ServiceNow Sample Resume 3

    Uploaded by

    Chiranjeevi Ch
    The document provides a summary of a professional's skills and experience. It includes over 9 years of experience in test automation, frameworks, and tools like Selenium and ServiceNow. The professional has certifications in areas like PEGA CSA, Scrum Master, and is trained on ServiceNow. Recent projects involved automating tests for ServiceNow and Pega PRPC applications using Selenium. Educational background includes a Bachelor's degree in Information Technology.

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    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd

    ServiceNow Sample Resume 3

    Uploaded by

    Chiranjeevi Ch
    2K views7 pages
    The document provides a summary of a professional's skills and experience. It includes over 9 years of experience in test automation, frameworks, and tools like Selenium and ServiceNow. The professional has certifications in areas like PEGA CSA, Scrum Master, and is trained on ServiceNow. Recent projects involved automating tests for ServiceNow and Pega PRPC applications using Selenium. Educational background includes a Bachelor's degree in Information Technology.

    Original Description:

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    The document provides a summary of a professional's skills and experience. It includes over 9 years of experience in test automation, frameworks, and tools like Selenium and ServiceNow. The professional has certifications in areas like PEGA CSA, Scrum Master, and is trained on ServiceNow. Recent projects involved automating tests for ServiceNow and Pega PRPC applications using Selenium. Educational background includes a Bachelor's degree in Information Technology.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    2K views7 pages

    ServiceNow Sample Resume 3

    Uploaded by

    Chiranjeevi Ch
    The document provides a summary of a professional's skills and experience. It includes over 9 years of experience in test automation, frameworks, and tools like Selenium and ServiceNow. The professional has certifications in areas like PEGA CSA, Scrum Master, and is trained on ServiceNow. Recent projects involved automating tests for ServiceNow and Pega PRPC applications using Selenium. Educational background includes a Bachelor's degree in Information Technology.

    Copyright:

    © All Rights Reserved
    Download as DOC, PDF, TXT or read online from Scribd
    Download as doc, pdf, or txt
    of 7
    At a glance
    Powered by AI
    The candidate has over 9 years of experience in test automation, test case design, and defect management across various domains including ITSM, BPM, and portfolio management. They have expertise in automation tools like Selenium, Protractor, and testing frameworks.

    The candidate has expertise in test automation framework development, test script development, test case design, test execution, and defect management. They also have experience with Agile methodologies like Scrum and SDLC processes.

    The candidate has worked on projects for ServiceNow, Pega PRPC, and Clarity PPM involving test automation, framework development, functional testing, and load testing. They have also worked on testing projects for Microsoft involving the Windows operating system.

    NAME

    Email: **********@gmail.com

    Professional Profile
    9+ years of overall experience in IT industry involving Test Automation Framework
    Development, Test Script Development, Test Case Design, Test Execution, and
    Defect Management Issues/Defects Management,
    Experience in PPM Clarity Solutions, BPM Processes and Tools (Pega PRPC), ITSM
    (ServiceNow Platform)
    PEGA Certified System Architect (CSA),
    ServiceNow System Admin Trained
    Certified Scrum Master (CSM)
    Experience in defining test cases, developing and maintaining test scripts, analyzing
    bugs, interaction with team members.
    Proficient in test automation, automation analysis, test designing strategy for
    automation, coverage analysis, identifying gaps, ROI analysis
    Have experience with automation tools like XTH/JTH, Selenium web driver 2.0, QTP,
    MITA and Open source Automation tool WATIJ.
    Hands-on with SCM tools like Starteam & IBM Jazz/RTC
    Experience in Iterative Development Process, SCRUM methodology and SDLC
    Processes
    Experience in Portfolio Management, Project Management, BPM domains in Clarity
    Product
    Automation Reports and Analysis, Defect triage, QA Metrics, Dashboards to Clients.
    UAT Experience.

    Technical Skills

    Manual Testing Skills: Black Box testing, Regression testing, Sanity testing,
    System testing, BVT.
    Automation Testing Skills: Developing and maintaining automation
    Framework and scripts using in JAVA, Javascript , Angular JS and C#
    Automation Tools: WATIJ (Web Application Testing in Java), SELENIUM Web
    driver 2.0, XTH & JTH, Protractor, TestNG, Junit, Karma, Jasmine, ANT, Maven
    Source Controls : Borland Star Team, IBM Jazz/RTC, SVN Tortoise, GIT
    (gerrit)
    DB Tools: MSSQL, MYSQL, Oracle 10
    Load Testing : LoadImpact
    Bug Tracking Tool: Product Studio & JIRA,PQD,HI
    Operating Systems: Windows Vista, Windows 7, Linux Redhat & MAC 10.9.5
    Test Reporting Tools: TCR(Test Case Repository), QC, ALM11
    Code Coverage: JaCoCo
    CI Tools: Teamcity, Jenkins, Hudson, CruiseControl
    Educational Qualifications
    Bachelor of Technology in INFORMATION TECHNOLOGY from Koneru
    Lakshmaiah College of Engineering with an aggregate of 77% during 2001-
    2005.
    Intermediate from Board of Intermediate Education, Andhra Pradesh passed
    with 91% in April-2001.
    Secondary School Certificate from SSC passed with 75% in April-1999

    Project Details

    COMPANY NAME Oct 14


    to till date
    Project1:
    Client: ServiceNow Inc
    Industry: ITSM
    Role: Sr Software Engineer

    Brief Description of the Project:


    ServiceNow Incs Platform is leading ITSM tool with cloud capabilities in the market
    with a rapid growth into different domains. Store is a market place where all apps are
    uploaded and sold by vendors.

    Responsibilities
    Developing Automation framework using Selenium Web driver 2.0
    Automating UI Tests Cases using Protractor, Karma and Jasmine
    Automating Functional Test cases using Selenium Web-driver(JUnit)
    Load Testing using LoadImpact
    Active Scrum Master
    Develop automation libraries to the automation framework to support the new
    features
    Functional Automation using Apache HTTPClient

    Project Details

    COMPANY NAME Mar 14


    to Oct 14
    Project2:
    Client: Pega PRPC
    Industry: Business Process Management (PPM)
    Role: Principal SDET

    Brief Description of the Project:


    Pegas PRPC is a leading BPM tool in the market which is used by giant software clients
    to develop new products on Pega PRPC platform. All the BPM is automated using prpc.

    Responsibilities
    Developing Automation framework using Selenium Web driver 2.0
    Automating UI Tests Cases using Selenium
    Automating Functional Test cases using Selenium Web-driver(TestNG)
    Automating Functional Test cases using Telerik Test Studio
    Active Scrum Master
    Develop automation libraries to the automation framework to support the new
    features
    Concept work on Sub UI Automation

    Project Details

    COMPANY NAME Jan 09


    to Feb 14
    Project3:
    Client: Clarity PPM & Clarity ON Demand (13.x)
    Industry: Project and Portfolio Management (PPM)
    Role: Automation Engineer

    Brief Description of the Project:


    Clarity is one of the largest and leading products in the PPM market that primarily
    focuses on Project and portfolio management along with Process, finance, resource,
    time and asset management. Whitney is a major release with high priority customer
    enhancements being implemented.

    Responsibilities:

    Involved in Writing New Test Automation framework (in Selenium & Watij ) for
    handling GWT-widgets-UI
    Enhancing Customer Experience by providing solutions
    Testing Upgrade paths (12.x to 13.x), 13.0 to 13.1
    Involved in designing/Enhancing the clarity installation
    Setting up DB for Clarity ( Oracle and MSSQL 2012)
    Involved in Automating UI Tests Cases using Selenium
    Creation of Product Requirement Document which serves as a guideline for the
    team as they work on a specific Service Pack or Release .
    Training the new engineers in the Project (China/US)
    Involved in Automating Functional Test cases using Selenium Web-
    driver(TestNG)
    Developed Utility to port TestNG results to QC.
    Created ant targets for running, building & reporting
    Setting-up Team-city Agents for different environments.
    Watching builds in Team-city and taking up responsibility for any build failures.
    Ported many complex scripts to New Automation Framework in Selenium
    Watching builds regularly in Team city 2.0 and helped team in getting successful
    builds
    Maintain, Debug and Report Test-Scripts-Coverage (Smokes and Regression) on
    every build
    Lead the coverage/maintenance effort for the smoke and regression scripts
    Automating the test cases for the new features using Selenium Web driver
    Involved in Manual testing of a feature and raised good number of bugs
    Written test plan and test cases, scenario cases for the new features
    Automation Estimations for new features and deploying the work to team
    Responsible for maintaining the coverage server builds and issue thereby
    working closely with the configuration management team
    Developed strategy patterns for API development for Framework in automation
    Develop automation libraries to the automation framework to support the new
    features
    Reviewing the automation scripts written by the automation team
    Maintaining the regression automation scripts that are newly added
    Perform upgrade and scenario based testing
    Deliver the feature turn over for the new features and legacy coverage report
    Proposed many Enhancements for Product and got Approved from Product
    Managers
    Improving Test Automation Framework
    Put forward Automation Priority Guidelines, self review of test automation script
    guidelines and fine tuning QA automation / testing methodologies improvements
    Fixing issues reported by engineers (JTH)

    COMPANY NAME Jul 07


    to Dec 08
    Project # 4:
    Product: Microsoft Windows Vista
    Role: SDET
    Environment: VB.Net with C#, Windows Vista, MITA, source offsite and Team
    Track
    Brief Description of the Project:
    The Primary function of this project is testing the functionality and stability of the Print
    UI Component in Windows Vista Operating Systems for the purpose of certifying it for
    Microsoft Windows after applying the Service Packs. Testing by making the Slip
    Streams and applying GDRs (General Distribution Request).
    .
    Responsibilities:
    Automation of printUI using C# and MITA.
    Preparing test plans for the dynamic requests
    Prepare Test Cases for total Component and optimized the test cases execution
    process
    Testing all scenarios with debugger attached using WinDBG.
    Participate on stress and self host testing every week, As part of stress testing,
    used the tool StressGenerator (nextgen). In case of failure/break in stress
    machine, the issue is debugged using kernel debugger.
    Experience in debugging using WinDBG. Understand the stack/reason for the
    failure
    Sending reports and results on the testing done
    Triaged no of bugs and reproed no of Customer reported bugs and brought down
    the issue to the lowest level of understanding.
    Status Verification and Quick Report provision to the client of Privates and bugs
    to be closed
    Design and Improvement of test cases and automating the designed test cases
    and test follow-ups
    Debug any failures in Component and Automation failures
    Test Follow ups for Bugs Logged and closing accordingly
    Supervise the team
    Participated in the Self Hosting of Vista SP1, SP2 and some GDRs and reported
    many issues
    Test planning, Execution and report generation for Privates

    COMPANY NAME
    Nov05 Jun07
    Project # 5:
    Product: Application Compatibility on Windows XP
    Client: Microsoft Corporation
    Environment: Windows XP/ 2000/2003 Operating Systems, Windows Testing
    Tool(WTT), Manual Test Client(MTC) and Product Studio
    Role: Software Engineer

    Brief Description of the Project:


    The Primary function of this project is testing the functionality and stability of the
    Windows Vista/Windows XP/ 2000/2003 Operating Systems for the purpose of certifying
    it for Microsoft Windows after applying the Service Packs. The Testing is done by
    making the Slip Streams and applying GDRs (General Distribution Request). The testing
    is done with various applications installed on these Operating Systems with different
    languages like German, Arabic, Russian, etc. Some of the applications which are tested
    like MS-Office 97/XP/2000, Visual Studio.NET, Visual Studio, Cold Fusion, Corel Draw
    5.0, Photo Studio, JBuilders, Lotus Notes, Crystal Reports, Macromedia, Windows
    Media Player, MSN Messenger, Acrobat Reader 7.0, Norton Ghost Anti Virus, Partition
    Magic and some games,etc which are compatible on Microsoft Operating System. The
    compatibility is checked for the present and past versions. This procedure is one part
    of the Windows Certification process described in Certified for Windows Test Plan

    Responsibilities:
    Involved in Regression testing, Ad-Hoc testing, Exploratory testing.
    Involved in writing test cases and executing test cases.
    Testing the component as per the scenario we get.
    Executing automation test scripts & Testing Server Apps

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