The Maersk

Group
Core
Values
Defining the way
we do business

maersk.com
Table of contents

Introduction by the Group CEO 5

Constant Care 6

Humbleness 7

Uprightness 8

Our Employees 9

Our Name 10
 Introduction by
the Group CEO
Constant Care The way we do business
At the Maersk Group we have a
distinctive set of Group Core Values
Constant Care, Humbleness, Uprightness,
Our Employees and Our Name which
drive the way we do business. while Our Name is about protecting

Humbleness These five corporate values were

ingrained into our operations by
and building on the strong heritage
and reputation of the Maersk Group.

our founders, the Mller family, and Your word should be your bond
have remained guiding principles, Mrsk Mc-Kinney Mller was the first
governing the development of the to put the values into writing in 2003,
Maersk Group for over a century. as a way to ensure that - even without
him at the helm - they would continue to
Uprightness In todays world of rapidly evolving
economic and market conditions,
guide the behaviour of each employee.
He summarised the values as such: The
the values are just as relevant and basic principle is that people can trust
remain key to ensuring we grow for us. Your word should be your bond.
the future in a sustainable way.
This booklet is our way of continuing
Ethically sound decisions this important tradition. Please

Our Employees To me, our commitment to

Constant Care acts as a reminder
use it to remind yourself of what
the Group Core Values are, discuss
to never lose focus on ensuring the them with your colleagues, and think
safety of our employees. Uprightness about what they mean to you and
means always dealing honestly and how you can live these values in your
transparently with our customers and daily life at the Maersk Group.
partners and ensuring decisions we take

Our Name are ethically-sound, while Humbleness

is about listening and showing respect
Sincerely,

to our customers and to each other.

Our Employees means attracting,

developing and retaining the right Nils S. Andersen
people is a constant priority for us; CEO of the Maersk Group
Maersk Group Group Core Values Maersk Group Group Core Values
page 6 page 7

Constant Care Humbleness

Take care of today, actively Listen, learn, share,
prepare for tomorrow give space to others

What it means as a Core Value What it does not mean What it means as a Core Value What it does not mean

Forward thinking, planning and execution Avoiding risks Showing trust and giving empowerment Not being strong,
competitive and
Being informed, innovative and seeking Avoiding making Having an attitude of continuous learning confident in our
out new ideas decisions or taking potential
Never underestimating our competitors or
actions
Looking for changes in the environment other stakeholders Being complacent,
Unnecessary arrogant, or over
Proactively moving forward, striving for Acknowledging our limits and mistakes
bureaucracy confident
higher levels
Managing our ego
Mindlessly pursuing no Being submissive
Benchmarking against the best-in-class
detail too small, no effort Putting We before I or indecisive
Timely and appropriate attention to detail too great
Having an understanding and respect False modesty
at the appropriate level of the organization
for others
Thoroughness Not celebrating
Listening to and understanding success
Acting with sense of urgency our customers
Lacking personal
Balancing opportunity and Listening, sharing and being open ambition
risk management
Sharing success Being invisible
Appropriate risk identification
and management Not being confident

Learning from successes and mistakes

Pursuing continuous improvements in

health, safety and environment (HSE)
and security
Maersk Group Group Core Values Maersk Group Group Core Values
page 8 page 9

Uprightness Our Employees

Our word is our bond The right environment
for the right people

What it means as a Core Value What it does not mean What it means as a Core Value What it does not mean

Honesty and accountability Not re-evaluating Attracting and retaining the right people, Guaranteed employment
decisions building the right team or promotions
Openness about the good and the bad
Second guessing Providing opportunities for Taking the easy option
Speaking your mind in the debate, but
decisions continual development
backing the decision Employees as just
Blaming others Rewarding performance, promoting an asset
Having the personal courage and integrity for potential
to take the tough right decisions Being smart in the Clones
negative sense Fairness and mutual respect
High ethical standards
Being self righteous Responsibility and care
Being trustworthy
Being nave Loyalty and commitment to our Group
Fairness, decency and respect for others
Not standing up for Two-way communication
Focus on the companys agenda first, not
what you think
our personal agenda Embracing diversity
Asking or paying people
Our reliability can rely on us doing the Creating a motivating environment
to do what they are not
right thing where our people enjoy working and
supposed to do
having fun together
Maersk Group Group Core Values
page 10

Our Name
The sum of our Values,
passionately striving higher

What it means as a Core Value What it does not mean

The embodiment of our Values Acting rich and arrogant

Passion and pride for what we do and Old fashioned and

how we do it complacent

Our image in the eyes of our customers Creating a cult-like

and the external world environment

The identity for our employees

Respecting and building on our

strong heritage

Focusing on both the short- and long-term

Professionalism and dedication

International in leadership and mindset

Group Core Values

Maersk Group
Esplanaden 50
DK-1098 Copenhagen K
Denmark

maersk.com