Ben Ong has over 15 years of experience in various technical roles including as a process technician at Thorlabs Quantum Electronics, where he assembles optical and semiconductor components. He also has experience in material coordination and distribution roles at Ciena Corporation, and has worked as a fiber optic production specialist and technical support analyst. He is currently pursuing a B.S. in Computer Network and Cybersecurity from the University of Maryland University College with a minor in Computer Science.
Ben Ong has over 15 years of experience in various technical roles including as a process technician at Thorlabs Quantum Electronics, where he assembles optical and semiconductor components. He also has experience in material coordination and distribution roles at Ciena Corporation, and has worked as a fiber optic production specialist and technical support analyst. He is currently pursuing a B.S. in Computer Network and Cybersecurity from the University of Maryland University College with a minor in Computer Science.
Ben Ong has over 15 years of experience in various technical roles including as a process technician at Thorlabs Quantum Electronics, where he assembles optical and semiconductor components. He also has experience in material coordination and distribution roles at Ciena Corporation, and has worked as a fiber optic production specialist and technical support analyst. He is currently pursuing a B.S. in Computer Network and Cybersecurity from the University of Maryland University College with a minor in Computer Science.
Ben Ong has over 15 years of experience in various technical roles including as a process technician at Thorlabs Quantum Electronics, where he assembles optical and semiconductor components. He also has experience in material coordination and distribution roles at Ciena Corporation, and has worked as a fiber optic production specialist and technical support analyst. He is currently pursuing a B.S. in Computer Network and Cybersecurity from the University of Maryland University College with a minor in Computer Science.
Process Technician. Thorlabs Quantum Electronics(TQE)
Jessup, MD 20794, May 16, 2016 - Present Reads work orders, follows production drawings and sample assemblies. Positions and aligns parts in specified relationship to each other in jig, fixture or other holding device. Assembles components, such as semiconductor device, Ceramic sub mount, optical lens and isolator, TEC, heat spreaders, etc Performs intermediate assembly tasks, such as cleaning, epoxy bonding, fiber attachment, seam seal, bias trim, burn-in and final prep. Perform basic failure analysis and work with engineering staff to remedy problems and improve processes. Tends machines that bond, inspect, reflow and test parts, adjusts or trims materials from components to achieve specified electrical or dimensional characteristics. Performs online go-no-go testing and inspection to ensure parts and assemblies meet production specifications and standards. Follow clean room protocol Maintain throughput as directed by the supervisor Communicate production issues to the supervisor Material Coordinator/Assistant II Distribution. Ciena Corporation Glen Burnie, MD, January 2006 August 2015 Software Installation Software upgrade Printer setup and installation Assist installing network printer, Terminal, Zebra label printer and Shipping label printers. Install proprietary software to customer requirements. Created and maintain databases of product information(dims, weight and country of origin). Oracle UAT testing. Created and update the packing documentation for the packing department in the US, Mexico and Thailand. Managed the packing material supplies in both the US and london for 7 years. Managed third party kitting to Stephen Gould and Priority Express for 5 years. Created packing and kitting process as a requirement for At&t networks, Centurylink, and Link America Assist customer in acquiring packing material (boxes, and crate). Sit down and stand up forklift certified Assist in setting up a new distribution center in Guadalajara Mexico.
Fiber Optic Production Specialist. Ciena Corporation
Linthicum, MD, October 1999 January 2002 Built and tested fiber optic cable using fiber optic scope and fiber Optical Time Domain Reflectometer (OTDR) testing equipment. Racks assembly and testing Surface mount soldering Fiber optic splicing Fiber cable assembly and fabrication
Technical Support Analyst. Philippine Long Distance Telephone Company
Makati, Philippines, 1995-1997 Provided technical assistance to 100+ Windows 95 computer system users. Answered questions or resolve computer problems from users in person, via telephone or from a remote location. Provided assistance concerning use of computer hardware and software including printing, installation, word processing, electronic mail, and operating system.
EDUCATION
University of Maryland University College (UMUC), Adelphi, MD.
B.S. in Computer Network and Cybersecurity, minor in Computer Science, 2012 - Present
Community College of Baltimore County (CCBC), Baltimore, MD.
A.A.S. in Network Technology, 2012 Classes included Windows Server Installation, Cisco, Active Directory, Network protocol, Information Security, Network security, Local Area Network, Computer system repair maintenance and troubleshoot, Advanced TCP IP, Linux/UNIX, DNS, Ping,Traceroute, SSH, Telnet from command line.
Treehouse.com (online interactive education)
Classes included HTML5, javascript, CSS, Wordpress, PHP, and Sketch
Lynda.com (online interactive education)
Classes included Dreamweaver, Jquery mobile, illustrator, Muze, Mysql, Phonegap, and Ruby on Rail.
SKILLS
Web development- jQuery, HTML, CSS, Javascript, Dreamweaver and PHP
Graphic Design- Photoshop, Illustrator, Flash and sketch Front end and back end development Web development with responsive design Web apps development Mobile web development- Dreamweaver, jQuery mobile, cordova and phonegap. Operating System- Chrome OS, Mac OS X, Linux, Windows XP, and Windows 7 Database- Create Read Update Delete (CRUD), MySQL, MySQL Workbench. Office Application- Outlook, Excel, Word, Powerpoint, Google Docs and Google Sheet