Resume Csit 101

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Ben Ong

110 Broadneck Crossing Rd. Edgewood, Md Phone: 443-454-4702 E-Mail: [email protected]

EXPERIENCE

Process Technician. Thorlabs Quantum Electronics(TQE)


Jessup, MD 20794, May 16, 2016 - Present
Reads work orders, follows production drawings and sample assemblies.
Positions and aligns parts in specified relationship to each other in jig, fixture or other holding
device.
Assembles components, such as semiconductor device, Ceramic sub mount, optical lens and
isolator, TEC, heat spreaders, etc
Performs intermediate assembly tasks, such as cleaning, epoxy bonding, fiber attachment,
seam seal, bias trim, burn-in and final prep.
Perform basic failure analysis and work with engineering staff to remedy problems and improve
processes.
Tends machines that bond, inspect, reflow and test parts, adjusts or trims materials from
components to achieve specified electrical or dimensional characteristics.
Performs online go-no-go testing and inspection to ensure parts and assemblies meet
production specifications and standards.
Follow clean room protocol
Maintain throughput as directed by the supervisor
Communicate production issues to the supervisor
Material Coordinator/Assistant II Distribution. Ciena Corporation
Glen Burnie, MD, January 2006 August 2015
Software Installation
Software upgrade
Printer setup and installation
Assist installing network printer, Terminal, Zebra label printer and Shipping label printers.
Install proprietary software to customer requirements.
Created and maintain databases of product information(dims, weight and country of origin).
Oracle UAT testing.
Created and update the packing documentation for the packing department in the US,
Mexico and Thailand.
Managed the packing material supplies in both the US and london for 7 years.
Managed third party kitting to Stephen Gould and Priority Express for 5 years.
Created packing and kitting process as a requirement for At&t networks, Centurylink, and Link
America
Assist customer in acquiring packing material (boxes, and crate).
Sit down and stand up forklift certified
Assist in setting up a new distribution center in Guadalajara Mexico.

Fiber Optic Production Specialist. Ciena Corporation


Linthicum, MD, October 1999 January 2002
Built and tested fiber optic cable using fiber optic scope and fiber Optical Time Domain
Reflectometer (OTDR) testing equipment.
Racks assembly and testing
Surface mount soldering
Fiber optic splicing
Fiber cable assembly and fabrication

Technical Support Analyst. Philippine Long Distance Telephone Company


Makati, Philippines, 1995-1997
Provided technical assistance to 100+ Windows 95 computer system users.
Answered questions or resolve computer problems from users in person, via telephone or
from a remote location.
Provided assistance concerning use of computer hardware and software including printing,
installation, word processing, electronic mail, and operating system.

EDUCATION

University of Maryland University College (UMUC), Adelphi, MD.


B.S. in Computer Network and Cybersecurity, minor in Computer Science, 2012 - Present

Community College of Baltimore County (CCBC), Baltimore, MD.


A.A.S. in Network Technology, 2012
Classes included Windows Server Installation, Cisco, Active Directory, Network protocol, Information
Security, Network security, Local Area Network, Computer system repair maintenance and
troubleshoot, Advanced TCP IP, Linux/UNIX, DNS, Ping,Traceroute, SSH, Telnet from command
line.

Treehouse.com (online interactive education)


Classes included HTML5, javascript, CSS, Wordpress, PHP, and Sketch

Lynda.com (online interactive education)


Classes included Dreamweaver, Jquery mobile, illustrator, Muze, Mysql, Phonegap, and Ruby on
Rail.

SKILLS

Web development- jQuery, HTML, CSS, Javascript, Dreamweaver and PHP


Graphic Design- Photoshop, Illustrator, Flash and sketch
Front end and back end development
Web development with responsive design
Web apps development
Mobile web development- Dreamweaver, jQuery mobile, cordova and phonegap.
Operating System- Chrome OS, Mac OS X, Linux, Windows XP, and Windows 7
Database- Create Read Update Delete (CRUD), MySQL, MySQL Workbench.
Office Application- Outlook, Excel, Word, Powerpoint, Google Docs and Google Sheet

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