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    Michelle Gunn: Education

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    Michelle Gunn is seeking a career opportunity. She has over 7 years of experience as a barista and barista trainer at Starbucks, where she leads by positive example and engages in continuous communication to address team challenges. Gunn has a Bachelor's degree in Organizational Leadership from Arizona State University and a nursing certificate from Casa Loma College. She has strong skills in team leadership, problem solving, time management, and active listening.

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    Michelle Gunn: Education

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    Michelle Gunn is seeking a career opportunity. She has over 7 years of experience as a barista and barista trainer at Starbucks, where she leads by positive example and engages in continuous communication to address team challenges. Gunn has a Bachelor's degree in Organizational Leadership from Arizona State University and a nursing certificate from Casa Loma College. She has strong skills in team leadership, problem solving, time management, and active listening.

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    Michelle Gunn is seeking a career opportunity. She has over 7 years of experience as a barista and barista trainer at Starbucks, where she leads by positive example and engages in continuous communication to address team challenges. Gunn has a Bachelor's degree in Organizational Leadership from Arizona State University and a nursing certificate from Casa Loma College. She has strong skills in team leadership, problem solving, time management, and active listening.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    28 views2 pages

    Michelle Gunn: Education

    Uploaded by

    api-374722949
    Michelle Gunn is seeking a career opportunity. She has over 7 years of experience as a barista and barista trainer at Starbucks, where she leads by positive example and engages in continuous communication to address team challenges. Gunn has a Bachelor's degree in Organizational Leadership from Arizona State University and a nursing certificate from Casa Loma College. She has strong skills in team leadership, problem solving, time management, and active listening.

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    MICHELLE GUNN

    4919 N. Millbrook Ave Unit 102, Fresno, CA 93726


    C: 310-500-5194 [email protected]

    EDUCATION
    BACHELOR OF ARTS Organizational Leadership
    Arizona State University
    GPA 3.63
    Online Anticipated December 2017
    NURSING CERTIFICATE Vocational Nurse
    Casa Loma College
    GPA 3.25
    Hawthorne, CA Graduated 2010

    SKILLS
    Team Leadership ! Time Management
    Skilled Problem Solver ! Multitasking
    Data Analysis ! Bookkeeping
    Coachable ! Design
    Goal Oriented ! Active Listening

    WORK HISTORY
    STARBUCKS COFFEE COMPANY
    Barista Trainer/ Shift Supervisor Fresno, CA June 2014-Current
    Leads by a positive example in the delivery and behaviors of the Starbucks culture,
    values and organizational mission.
    Engaged in continuous communication with management team to address team
    successes and challenges as it relates to the training progress of new team members.
    Encourages and practices feedback amongst team members to help foster a
    collaborative team based working environment.
    Continually anticipates customer and store needs through the constant evaluation of
    the working environment.
    Adheres to all cash management policies and ensures proper cash management
    practices are followed by each shift team

    REDWOOD COMMUNITY SERVICES


    Office Assistant Manager/ Administrative Assistant Ukiah, CA August 2013-June 2014
    Managed schedules, organized office functions, and managed daily schedule
    MICHELLE GUNN
    4919 N. Millbrook Ave Unit 102, Fresno, CA 93726
    C: 310-500-5194 [email protected]

    Served as a go-to-person regarding any administrative and operational related functions


    Performed basic accounting functions including cash reconciliations and client spending
    funds
    Answered, screened and redirected an average of 40 telephone calls with professionalism
    and efficacy
    Maintained building compliance to OSHA standards and conducted safety trainings for
    25+ employees
    STARBUCKS COFFEE COMPANY
    Barista / Barista Trainer Torrance, CA June 2010-August 2013
    Maintained cafe operations to a high standard of quality by actively engaging in the
    merchandising, cash handling, food preparation, and customer service responsibilities.
    Handled all customer relations issues in a gracious manner and in accordance with
    company policies
    Leads by a positive example in the delivery and behaviors of the Starbucks culture,
    values and organizational mission.

    REFERENCES

    Jeremy Regier
    Store Manager, Starbucks
    704 W. Shaw Ave
    Fresno, CA 93704
    [email protected]

    Danielle Lower
    Program Manager of Operations, Redwood Community Services
    780 S. Dora
    Ukiah, CA 95482
    [email protected]

    Randy Matsumoto
    Store Manager, Starbucks
    1904 Artesia Blvd
    Redondo Beach, CA 90278
    [email protected]

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