PolyU VDI - vSCC Service Setup Guide

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 PolyU VDI - vSCC Service Setup Guide

Revision History
Version Date Prepared/Reviewed by Summary of Changes
1.0 Nov 18 2015 Jimmy Chan Initial draft
1.1 Jan 8 2016 Jimmy Chan First release
1.2 24 Feb 2016 Jimmy Chan Standardization the wording vSCC,
vDesk and vApp
1.3 31 Mar 2016 Jimmy Chan Adding Smart Tips and Files access in
vSCC Section
1.4 2 Sep 2016 Jimmy Chan Updated website URL link
1.5 5 Sep 2016 Jimmy Chan Revised Using RDP client from Win10,
Smart Tips and Files access in vSCC
Section
1.5a 22 Sep 2016 Virginia Lam Reviewed

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 PolyU VDI - vSCC Service Setup Guide

Table of Contents
1. Introduction ..................................................................................................................................... 4
2. Access VDI - vSCC service using Internet Explorer from Windows Desktop (Windows 7/8.1/10) .. 5
3. Access VDI - vSCC service using Start Menu from Windows Desktop (Windows 8.1/10) ............... 6
4. Access VDI - vSCC service using RDP client from Windows Desktop (Windows 8.1)....................... 9
5. Access VDI - vSCC service using RDP client from Windows Desktop (Windows 10)...................... 13
6. Access VDI - vSCC service using RDP client from Mac/iPhone/iPad Devices ................................. 17
7. Access VDI - vSCC service using Firefox from Mac Devices ........................................................... 19
8. Access vSCC using Android Devices ............................................................................................... 20
9. Smart Tips ....................................................................................................................................... 23
10. Files access in vSCC......................................................................................................................... 24
11. Further information ....................................................................................................................... 26

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 PolyU VDI - vSCC Service Setup Guide

1. Introduction

Based on the latest Virtual Desktop Infrastructure (VDI) technology, the Virtual Student
Computer Centre (vSCC) is one of the Universitys initiatives to support digital workspaces that
meet the smarter, more agile and anytime anywhere work practices of the PolyU community.
vSCC allows students and staff to remotely access desktop OS and a list of commonly-used
software applications. The benefit is the ability to run these programs anywhere, anytime, on
or off-campus, with 24/7 access, using any device, without the need to physically visiting the
Student Computer Centre.
After using the vSCC service, users can conveniently save their working files on the PolyU Home
Drive which is a secure network storage service.
For more information, please visit: http://www.polyu.edu.hk/vscc

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2. Access VDI - vSCC service using Internet Explorer from Windows Desktop
(Windows 7/8.1/10)

For Windows 10, do not use Microsoft Edge to access VDI

service.

Step 1: Click Internet

Explorer

Step 2: In Internet Explorer,

type the URL
(https://vdesk.polyu.edu.hk/
access)
Figure 1

Step 3: Login with your NetID

and NetPassword (e.g.
HH\gstchchan password1234)

Step 4: Click Sign in

Step 5: Click one of the

vApp or vDesk icons Figure 2

Figure 3

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3. Access VDI - vSCC service using Start Menu from Windows Desktop
(Windows 8.1/10)

Step 1: Go to Control
Panel

Step 2: Click RemoteApp and

Desktop Connections

Step 3: Click Access

RemoteApp Figure 4
and desktops

Step 4: Enter your email

address (e.g.
[email protected])

Step 5: Click Next

Step 6: Click Next again Figure 5

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Step 7: Enter your NETID and

NetPassword

Step 8: Click OK

Step 9: Click Finish

Step 10: Click Start Menu

icon
Figure 6
(Remarks: For Windows
10, click All Apps
after clicking Start
Menu)

Figure 7

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Step 11: Click one of the vApp

or vDesk icons under PolyU
vSCC (RADC)

Screenshot of Windows 8.1is

shown in Figure 9

Screenshot of Windows 10 is
shown in Figure 10 Figure 8

Step 12: Enter your

NetPassword and click OK if
necessary

Figure 9

Figure 10

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4. Access VDI - vSCC service using RDP client from Windows Desktop (Windows
8.1)
You have a Microsoft account and there is no
Assumption: RemoteApp and Desktop Connections setup in Control
Panel

If you do not have Microsoft account, go to the link

https://signup.live.com/ to register

Step 1: Go to Windows
Store to download the
RDP client

Step 2: Click Install to install

the client

Figure 11

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 PolyU VDI - vSCC Service Setup Guide

Step 3: Click Sign into each

app separately instead (not
recommended)

Step 4: Enter your

Microsoft Login name
and password
Figure 12
Step 5: Click save

Figure 13

Step 6: Click Start Menu

Step 7: Click Remote

Desktop

Step 8: Click Access

RemoteApp and Desktop
Connections Figure 14

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Step 9: Enter your email

address (e.g.
[email protected])

Step 10: Click Connect

Step 11: Click Yes

Figure 15

Figure 16

Step 12: Enter your NETID and

NetPassword

Step 13: Click OK

Step 14: Click OK again

Step 15: Click one of the vApp

or vDesk icons Figure 17

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Figure 18

Figure 19

Step 16: Enter your

NetPassword and click OK if
necessary

Figure 20

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5. Access VDI - vSCC service using RDP client from Windows Desktop (Windows
10)

You have a Microsoft account and there is no

Assumption: RemoteApp and Desktop Connections setup in Control
Panel

If you do not have Microsoft account, go to the link

https://signup.live.com/ to register

Step 1: Go to Windows
Store to download the
RDP client

Step 2: Click Free to install the

client

Step 3: Click Microsoft

account Figure 21

Figure 22

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Step 4: Enter your

Microsoft Login name
and password

Step 5: Click Sign in

Step 6: Click Start Menu

Step 7: Click All Apps

Figure 23

Step 8: Click Remote

Desktop

Step 9: Click +
Figure 24

Step 10: Click Remote

Resources

Figure 25

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Step 11: In Feed URL,

enter https://vdesk.
polyu.edu.hk/rdweb/fee
d/webfeed.aspx

Step 12: Click Add account

Step 13: In username, enter

your NETID (e.g. hh\vdistud16)
In password, enter your Figure 26
NetPassword

Step 14: Click Save

Step 15: Click Find feeds

Figure 27

Figure 28

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Step 16: Click one of the vApp

or vDesk icons

Figure 29

Figure 30

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6. Access VDI - vSCC service using RDP client from Mac/iPhone/iPad Devices

Client Requirement: For Mac devices: Running OS X 10.6.6 or above

For iPhones/iPads: Running iOS 7.0 or above

Step 1: Go to App
Store to download
and install Microsoft
Remote Desktop client

Step 2: Start the client

Step 3: Choose Preferences

Figure 31
Step 4: Click + in
bottom left hand corner

Step 5: In Gateway name,

enter vdeskgate

Step 6: In Server, enter

vdeskgate.polyu.edu.hk

Step 7: In User name, enter

your NetID (e.g.HH\gstchchan)

Step 8: In Password, enter

your NetPassword

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Step 9: Click Remote

Resources

Step 10: In URL, enter

https://vdesk.polyu.edu.hk/r
dweb/feed/webfeed.aspx Figure 32

Step 11: In User name, enter

your NetID (e.g.HH\gstchchan)

Step 12: In Password, enter

your NetPassword

Step 13: Click Refresh

Step 14: Double-click one

of the vApp or vDesk Figure 33
icons

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7. Access VDI - vSCC service using Firefox from Mac Devices

For Mac devices, do not use Safari to access VDI service.

Step 1: Download Firefox

Step 2: In Firefox, type the URL

(https://vdesk.polyu.edu.hk/
access)

Step 3: Login with your NetID

and NetPassword (e.g.
HH\gstchchan password1234) Figure 34

Step 4: Click Sign in

Step 5: Click one of the

vApp or vDesk icons

Step 6: Choose Open

with Microsoft Remote
Desktop (default) and
click OK

Step 7: Login with your

NetID and NetPassword
(e.g. HH\gstchchan
password1234)

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8. Access vSCC using Android Devices

Client Requirement: Running Android OS 4.0 or above

Step 1: Go to Google Play

Store to download and
install Microsoft Remote
Desktop client

Step 2: Start the client

Step 3: Choose Remote

Desktop icon in
Figure 35
top left corner

Step 4: Choose Gateways

Step 5: Click + in top right

hand corner

Step 6: In Server name, enter

vdeskgate.polyu.edu.hk

Step 7: In User account,

choose Add user account

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Step 8: In User name, enter

your NetID (e.g.HH\gstchchan)

Step 9: In Password, enter

your NetPassword

Figure 36
Step 10: Click Save

Step 11: Choose Remote

Resource Feed

Step 12: In E-mail or URL,

enter your email address (e.g.
[email protected])
Figure 37

Step 13: In User Name,

choose your NetID account

Step 14: Click Save

Step 15: Click Save again Figure 38

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Step 16: Click one of the

vApp or vDesk icons

Figure 39

Figure 40

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9. Smart Tips

Here is a smart tip to help you launch the virtual application (vApp) that you need quick and
easy via File Explorer when you wish to access your working files stored on the PolyU Home
Drive.

Logon to vSCC portal or launch the Remote Desktop Client

Remote Desktop Client

Launch the File Explorer vApp

Browse the PolyU Home Drive (P:)

Remarks: Currently, the disk quota is 100GB for staff and 20GB for
students.

Double click the file you wish to open and the corresponding
vApp will be launched automatically. For example, if you
double click on an Excel file, Excel will start up automatically.

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10. Files access in vSCC

When working in the vSCC, you can make use of the following storage systems such that you
can work more effectively.
A. PolyU Home Drive (P:)
You can save your documents in the PolyU Home Drive which is a local private cloud
storage hosted in the PolyU Computer Center. Currently, the disk quota is 100GB for staff
and 20GB for students. For more information, please visit:
https://www.polyu.edu.hk/its/service-catalogue/all-services/138-service-
details/?serviceid=68

How to save your documents in PolyU Home Drive (P:)

In MS Office application (e.g. MS Word), click Save As

Click Browse

In Save As dialogue windows, select PolyU Home Drive

(P:), type the filename and click Save to save your
document

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B. OneDrive for Business (O:)

You can save your documents in OneDrive for Business which is a public cloud storage
hosted in both Hong Kong and Singapore. It can be accessed anywhere, anytime and using
any devices.

C. Access files in your local devices

You can save your documents in your local devices. Your local devices will be shown as X
on DeviceName. For example, your computer is named as DESKTOP and you have two
local disks, C: and D:. To save files in your D: drive, simply choose D on DESKTOP in the Save
file dialogue.

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11. Further information

Should users encounter technical problems or need further information, please contact IT
HelpCentre Hotline at 2766 5900.

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