12.

Troubleshooting

12-1 Items to be checked first

1. The input voltage should be rating voltage 10% range.
The air conditioner may not operate properly if the voltage is out of this range.

2. Is the link cable linking the indoor unit and the outdoor unit linked properly?
The indoor unit and the outdoor unit shall be linked by 4 wires.
2 wires are for power and other 2 wires are for communication, total 4 wires on each indoor unit. Check the terminals if the
indoor unit and outdoor unit are properly linked by the same number of cables and if connecting position on the terminal is
correct. Otherwise the air conditioner may not operate properly.

3. When a problem occurs due to the contents illustrated in the table below it is a symptom not related to the malfunction of the
air conditioner.

No Operation of air conditioner Explanation

1 In a COOL operation mode, the compressor does not In happens after a delay of 3 minutes when the compressor
operate at a room temperature higher than the setting is reoperated. The same phenomenon occurs when a power
temperature that the INDOOR FAN should operate. is on.
In a HEAT operation mode, the compressor does not As a phenomenon that the compressor is reoperated after a
operate at a room temperature lower than the setting delay of 3 minutes, the indoor fan is adjusted automatically with
temperature that indoor fan should operate. reference to a temperature of the air blew

2 Fan speed setting is not allowed in AUTO( ) or The speed of the indoor fan is set to LL in DRY mode.
DRY( ) mode. Fan speed is 5 steps and is selected automatically in AUTO
mode.

3 Compressor stops operation intermittently in Compressor operation is controlled automatically in DRY mode
DRY( ) mode. depending on the room temperature and humidity.

4 Compressor of the outdoor unit is operating although When the unit is turned off while de-ice is activated, the
it is turned off in a HEAT mode. compressor continues operation for up to 12 minutes (maxi-
mum) until the deice is completed.

5 Timer LED( ) only of the indoor unit lights up and Timer is being activated and the unit is in ready mode.
the air conditioner does not operate. The unit operates normally if the timer operation is cancelled.

6 The compressor and indoor fan stop intermittently in The compressor and indoor fan stop intermittently if room
HEAT mode. temperature exceeds a setting temperature in order to protect
the compressor from overheated air in a HEAT mode.

7 Indoor fan and outdoor fan stop operation The compressor operates in a reverse cycle to remove
intermittently in a HEAT mode. exterior ice in a HEAT mode, and indoor fan and outdoor fan
do not operate intermittently for within 20% of the total heater
operation.

8 The compressor stops intermittently in a The compressor stops intermittently or the fan speed of the
COOL mode or DRY mode, and fan speed of the indoor unit decreases to prevent inside/outside air frozen
indoor unit decreases. depending on the inside/outside air temperature.

12-1 Samsung Electronics

12-2 Checking and Testing operations
To complete the installation, perform the following checks and tests to ensure that the air conditioner is operating
correctly.

1. Review all the following elements in the installation: AUTO

1. Installation site strength Addressing
1. Piping connection tightness not to leak any gas 1 2 3 4
MANUAL
1. Connection wiring Addressing
1. Heat-resistant insulation of the piping Number of
7 segment indoor unit
1. Drainage LED
1. Earthing wire connection 2digits x 2 K1 K2 K3 K4

1. Setting number of the indoor unit installed (Outdoor unit SW)

1. Addressing mode (AUTO or MANUAL)
1. Address number on each indoor unit (Manual addressing mode)
1. Correct operation for checking connection (follow the step below)

2. Key Options of PCB Display

2. - K1 : Test button - K2 : Function button
2. - K3 : Reset button - K4 : View mode change button
SW02 SW01

Key
K1 K2 K3 K4
Switch
Push DIS01
(OFF)
DIS02

Number of
Heat mode Refrigerant indoor unit
1 Try-run Charging
(Display: ) (Display: ) Indoor unit
address
Cool mode K1 K2 K3 K4

2 - Try-run
(Display: ) View mode View data display
Reset
change
Pump down
3 - Outdoor PCB Display
(Display: )

Checking of
4 - pipe connection
(Display: )

2. K4 View mode Display changes

Push Display Explanation Push Display Explanation

0 Present Compressor Frequency 7 Fan RPM (H: high, L: low, Blank: off)

1 Target Compressor Frequency 8 Discharge temperature

2 Order Compressor Frequency 9 OLP temperature

3 EEV0 current step 10 Condenser temperature

4 EEV1 current step 11 Outdoor temperature

12 Primary current
5 EEV2 current step
MH040FXEA2/MH052FXEA2/MH142X/ 13 Target Discharge temperature
MH162X/MH182X/MH192X
Always Zero 14 Total capacity of the indoor units
6 EEV3 current step
15 Safety control code

Samsung Electronics 12-2

Troubleshooting

2. Apply the power to the outdoor unit.

Outdoor unit will try to communicate the specified number of indoor units by SW01 on outdoor display PCB.

Does LED show "Normal display"?

Yes OK : This number is displayed
"Normal display" means, right 2 digit of
only while communicating,
LED on Display PCB displays '00' and
so each number is displayed
left 2 digit of LED displays indoor unit
for a short time in order.
address number.

Yes

No
Is error code started with '' ''
Nothing is displayed on the LED.
displayed on the LED?

Yes
Check the power source,
Check the indoor unit, outdoor unit or wiring
power cable & FUSE on
according the error code table.
the outdoor unit.

2. In case of AUTO ADDRESSING mode (SW2-1:ON)

Press K2 switch once to cancel this mode.

Press K2 switch 4 times to start
"PIPE CHECK MODE". After starting this During this mode LED on the right 2 digit
mode, LED on the left is displayed "K5" shows EEV number and the indoor
address which is checking at the
time.(See right figure)
Yes

K5 EEV Indoor
"PIPE CHECK MODE" finished without error Yes number unit
OK : LED shows
: It takes 5 to 50 minutes to complete. 0,1,2,3 Address
"Normal display" & press K3
(This time depends on the outdoor
to restart the system.
temperature and number of indoor unit.)
LED display under PIPE CHECK MODE

Yes

If finished with error, Right digit will show

the EEV number which is the wrong PIPE
connection. In case of two or more wrong
connection, error EEV number will display
each for 1 second in order.
No Error EEV
display number
Yes 0,1,2,3

After Confirm the error, No

Do this mode again. LED display when PIPE CHECK ERROR
press K3 to system reset.

- This mode is for finding the combination between indoor unit and each valve on the outdoor unit. Because refrigerant flow is
controlled with EEV in the outdoor, controller should know which EEV will control which indoor unit.
- Once "PIPE CHECK MODE" is done normally, each indoor unit will remember the given address number by the outdoor unit
and no need to do this checking. But in case of listed below, PIPE CHECK MODE should be done again.
2. - Re-install the system (ie.house moving)
2. - Remove indoor unit, Add new indoor unit, Change indoor PCB for repair.
2. - Mode change from "manual addressing" to "auto addressing"
- On this mode the controller will ignore the manual address number set on the rotary switch on the indoor PCB.
- To confirm the indoor address number assigned by this mode, use "TEST MODE" and the address number will be displayed on
the LED display on the indoor unit.

12-3 Samsung Electronics

 Troubleshooting

In case of MANUAL ADDRESSING mode. (SW02-1:OFF)

2. Checking the address number correctly on each indoor unit PCB.
2. - "PIPE CHECK MODE" is also able to use.

If Error code is displayed on indoor or outdoor LED, check as follows;

SW01 setting number and the number of Yes SW01 setting number must same
indoor unit installed are the same. as the number of indoor unit.

Yes
Confirm power cable connection,
especially miss-wiring between Yes
Some indoor unit has no power.
communication cable and
power cable.
No

Yes Check communication wire and

Error code E101 or E185 is displayed on
indoor unit LED power wire connection.

No
AC power line could be
connected to outdoor
communication terminal, Yes Error code E460 is displayed on
F1&F2. So check the wiring not outdoor unit LED.
only communication line but
also power line. No

Yes Check PIPE connection,

Error code E401, E404 or E416 is because gas flow to a different
displayed on outdoor unit LED. indoor unit will cease these error.

No

In case of communication error by

wrong wiring on the indoor unit,
all indoor units display an error code.
In this case, correction at the wrong point
could solve all indoor unit error display.

0 Duct(MHFDEA)
RAC(MHFPEA /
indoor PCB
MHVP2-)
indoor PCB 0
1 way cassette
(MHFKEA)
indoor PCB

Address number switch

0 0 0 0 0

Mini 4 way cassette

Duct(MHFEEA)
(MHFMEA)
RAC(MHFWEA/ indoor PCB
indoor PCB
MHVW2-)
indoor sub PCB

Samsung Electronics 12-4

12-3 Fault Diagnosis by Symptom

12-3-1 Basic Check Flow

Preparation : multimeter (AC voltage, DC voltage, Resistance)

START Check point

Short check Detach cable cover of the terminal blocks

for safety (HANDLE CABI RH) on outdoor unit.

No Good Outdoor unit controller (see 12-3-2)

Check resistance value between
L and N of Main power terminal block. Indoor unit controller (see 12-3-3)

OK : over 180K

Apply the power

Power Source
check
No Good Power cable (see 12-3-4, 12-2)
Check AC voltage between L and N of
MAIN power terminal block. Breaker

OK : 207-253V(50Hz)

Check AC voltage between L and N of No Good

Terminal block wiring
power terminal block for indoor unit.

Outdoor unit OK : 207-253V

No Main PCB,
Is there any display of LED? Display PCB,
wiring between PCBs.
Yes
No Good
Starting by remocon or ON/OFF switch on the indoor
Start operation
unit or K2 button on the Outdoor PCB display.

Yes
Error code starts in '' ''
Any Error code on LED display?
Wait for 5 minutes to check error Consult error code table
code because some error judgement
needs long time.

No
Remote control
No Remote control battery
Receiving of remote control signal ?
Indoor unit Infrared signal receiving path
(Check by buzzer sound)
(front panel duct, infrared receiving module, wiring)

Yes

Check operation ON/OFF by the button No Indoor unit,

at lower right of the display module Wiring cable to outdoor unit
(By buzzer sound and LED display)
Yes
Ok Error code starts in '' ''.
Error code consists of 4 digits and displays first 2
Any Error code on LED display? digit and last 2 digit alternatively.
Wait for 5 minutes to check error code Consult error code table
because some error judgement
needs long time

Check Major parts(See 12-5)

Consult error code(Next Page)

12-5 Samsung Electronics

 Troubleshooting

Basic Check Flow(cont.)

Preparation : multimeter (AC voltage, DC voltage, Resistance)

Consult Error Code Check point

, , ,
, , Cable wiring between indoor and outdoor
Is the error code related to Communication wire socket check on
communication ? outdoor unit controller PCB

No

, Cycle check
Is the error code related to
cycle protection ? Pipe matching

No

Are some of the indoor units ,

operation mode (cooling/heating) Each indoor unit operation mode
different from others ?

No

Error related to outdoor controller except -- Consult LED pattern on wiring diagram on
temperature sensor and communication outdoor controller
between indoor unit and outdoor unit ?

No

See Error Code Table and Check

Main checking point

Samsung Electronics 12-6

Troubleshooting

12-3-2 Checking Outdoor Controller

1. Making sure the wire connections.

Live side

2. Checking AC line
1) Checking FUSE
2) Checking resistance between 'L wire (BRN)' and 'DB01 Live
side' normal value : 190 - 210
Neutral side
If value is then check R001.
BD01
3) Checking resistance between 'N wire (SKYBLU)' and 'DB01 Neutral side'
normal value : 0 - 0.1

3. Checking ON/OFF pattern of LED1(Red), LED2(Green), LED3(Yellow)

Apply the power then ALL LEDs are on for about 1 second. then changed to as follow.
LED1 (Red) : ALWAYS ON
LED2 (Green) : Blinking 4 times a second
(This means communication between 2 micoms IC01 and IC50 is normal)
LED3 (Yellow) : OFF

In case of another pattern inverter micom detects some hardware trouble or abnormal condition.

Yellow Green Red Description Note

Status indication

OFF OFF OFF Power OFF / No power (SMPS error)

If always in this pattern IC01(inverter micom)

ON ON ON Power on reset ( 1~2 seconds )
has some trouble.

OFF Blink ON Normal operation

Hardware trouble

Communication Error between

OFF OFF ON
Main micom and inverter micom

Blink Blink ON Current sensor error

ON Blink Blink DC-LINK sensor error

AC-Line zero crossing error After power off this error will display until
ON ON Blink
DC LINK capacitor discharged.(Max 20sec.)

ON OFF Blink Option error (EEPROM error)

Abnormal condition

OFF OFF Blink Comp. peak current (Over Current)

OFF Blink OFF Comp. starting error

ON OFF ON Comp. rotation error

OFF ON Blink DC-Link voltage error

Blink ON OFF Unit Over current protection

12-7 Samsung Electronics

 Troubleshooting

4. Checking Display PCB LED if Error code is displayed.

See error code table if displayed.

5. Checking DC voltage on each point

Item Measuring point Normal value

about 1.4 times as much as Power AC Voltage

DC LINK Q803 E(-)~D101 Cathode (+)
ex) AC220V 305~310Vdc

inverter 15V C803 voltage 14.5V~15.5V

Main control 12V CN59 pin 1~pin 3 12V~15V

Main control 5V CN59 pin 1~pin 2 4.75V~5.25V

6. Checking PFC
6. When Input current is over 3.0A PFC circuit will work to control the harmonics of AC current.
Checking is measuring DC-LINK voltage.
PFC ON (Compressor is working) : DC LINK voltage is over 300Vdc (AC line >220V )
After starting compressor DC Link voltage is going down because of compressor load.
But in case of 3.0A above , DC link voltage will go up over 300V. This voltage is in proportion to AC input voltage.
Current can be monitored with "VIEW MODE".
Press K4 key on the outdoor display PCB for several times to change the display to sensor temperature value.
Left 1 digit of the LED is data index and Right 3 digits are the value

Index Value Remark

Estimated Primary current value from

C The unit is 0.1A
Compressor current

Samsung Electronics 12-8

Troubleshooting

12-3-3 Checking Indoor controller

1. MHFPEA /MHVP2-
1. 1) Checking FUSE
1. 1) This control PCB has 2 fuses, F701 and F702.
1. 1) If F702 is blown PCB circuit has some damage and replace PCB.
1. 2) Checking DC voltage
1. Measure voltage between CN32 pin 1 (+12V) and CN32 pin 2 (GND).
1. Normal voltage is between 11.5V and 12.5V.

12-3-4 Checking Power cable and Communication cable

See 12-2 "Checking and Testing operations" and installation manual.

12-3-5 Checking Temperature sensor

See 12-5 "Fault Diagnosis of Major Parts".

In case of a sensor in outdoor unit, temperature can be monitored with "VIEW MODE".
Press K4 key on the outdoor display PCB for several time to change the display to sensor temperature value.
Left 1 digit of the LED is data index and Right 2 digits are the value.

Index Value Remark

8 Discharge sensor temperature

9 OLP sensor temperature

The unit is degree C
A Condenser sensor temperature

B Outdoor sensor temperature

12-9 Samsung Electronics

 Troubleshooting

12-3-6 Checking EEV

See 12-5 "Fault Diagnosis of Major Parts".

Current EEV step value can monitored with "VIEW MODE"
Press K4 key on the outdoor display PCB for several time to change the display to current EEV value.
Left 1 digit of the LED is data index and Right 3 digits is the value.

Index Value Remark

3 EEV-A step

4 EEV-B step

The step value range is

5 EEV-C step
between Zero and 480.
MH040FXEA2/MH052FXEA2/MH142X/MH162X/
MH182X/MH192X Always Zero
6 EEV-D step

12-3-7 Pipe matching

See 12-2 "Checking and Testing operations".

12-3-8 Checking Motor in indoor unit

See 12-5 "Fault Diagnosis of Major Parts".

Samsung Electronics 12-10

12-4 PCB Inspection

12-4-1 Cautions for Part Replacement

1. The human body carries much static electricity. 6. When soldering any part, care should be exercised
Before touching a part for repair, replacement or the not to apply any high-wattage soldering iron to the
similar purpose, be sure to touch a grounded metal- part for a long time. Some parts are of so low a heat
lic portion by hand to let the static electricity go resistance that they may be broken or have the
through the metallic portion to the earth. properties changed if a soldering iron is so applied
Especially when handling any micro computer or IC, (Otherwise, the pattern may possibly be separated
carefully remove such static electricity before touch- and raised).
ing them.
7. The heat of the soldering iron should be transferred
2. When repairing any part on a work bench, be sure to the entire object to be soldered. If the solder
to place an insulative sheet on the bench and always pieces are not well fused due to insufficient transfer
keep the sheet surface neat without any metal frag- of the heat from the soldering iron, no satisfactory
ments. If any such fragment touches a part, a sec- electrical continuity can be assured even if the sol-
ondary trouble will possibly be caused in the part. dered objects appear well connected to each other.

3. Before replacing any parts, be sure to turn off the 8. The solder used should be limited to a minimum.
power supply. If such replacement is done with the If excessive solder is used, it will cause inter-pattern
power supply kept on, an electric shock, short circuit contact, which may cause malfunction of the circuit.
or destruction of a part may result.
9. Although some part of the PCB surface are coated
4. During replacement or repair of a part, carefully han- with coating material for protection from dust and
dle it : The printed circuit board has fine lead wires dirt, soldering is also available to the coating part.
(jumper wires) and glass-made parts (diode) on its Because this coating is thin and is weak for solder-
substrate. ing heat.
So if a circuit board is roughly handled, such lead But coating material remaining on the solder part
wires and parts will be easily broken or damaged by should be cleaned up before soldering a new
bending or shock. component to prevent the solder part from becoming
bad conduction.
5. When soldering the lead wires of any new part, be
sure to polish them using an emery paper or the like
before soldering them.
Since the lead wires of any new part are covered
with an oxide film, solder cannot adhere to the lead
wires if not polished.

12-4-2 Procedure
12-4-2 The parts should be replaced in the following procedure.

Check for any faulty part.

Detach the faulty part.

Replace it with a new part.

Check the operation of the new part.

The repair is completed.

12-11 Samsung Electronics

12-5 Fault Diagnosis of Major Parts
Preparation : multimeter (AC voltage, DC voltage, Resistance)

Part Diagnosis

Measure the resistance between terminals of the sensor connector housing. In case of outdoor
Indoor
unit sensor, "view mode" is used for checking sensor temperature. In case of Indoor temperature
Temperature sensor sensor, temperature is displayed on the display unit in "Fan Mode" operation.
Heat exchanger in/out sensor
Outdoor Normal Ambient temperature 15C 20C 25C 30C 25C 40C
Temperature sensor Resistance of sensor[K] 14.7 12.1 10 8.3 6.9 5.8
Condenser temperature sensor
Abnormal , 0...open or short
Measure the resistance between terminals of the sensor connector housing.
In case of outdoor unit sensor, "view mode" is used for checking sensor temperature.
Outdoor
Discharge temperature sensor Normal Ambient temperature 0C 10C 20C 30C 40C 50C
OLP temperature sensor Resistance of sensor[K] 553 362 242 166 165 82

Abnormal , 0...open or short

Measure the resistance between terminals of the Motor connector housing
Normal At the normal temperature (10C - 30C)
Resistance[]
Terminals(wire color) MH035FPEA MH052FPEA Remark
*MH MH-12 MH052FPEA1
Yellow-Blue 250~280 250~280 120~150 Main
Yellow-Red 420~480 330~370 120~150 Sub
*MH020FPEA/MH023FPEA/MH026FPEA /MH-07/MH-09

Terminal(wire color) Model Bender Resistance() Remark

SHIBAURA 356~435
MH023/026/035FWEA
SINYA 531~650
MHVW2-
DAEYANG 312~381
Yellow-Blue SUNGSHIN 130~159
MH052FWEA
DAEYANG 211.5~258.5
MH026FKEA SHIBAURA 314.7~425.7
MH035FKEA NEW MOTECH 142.8~193.2
MH030FMEA Main
MH035FMEA NEW MOTECH 115.6~156.4
MH052FMEA
Blue-Red
MH023FEEA
Indoor Fan Motor MH026FEEA SINYA 141.4~190.9
MH035FEEA
Yellow-Red MH052FEEA SINYA 40.1~54.3
Yellow-Blue MH052FDEA OYANG 46.8~57.2
SHIBAURA 324.9~397
MH023/026/035FWEA
SINYA 320~391
MHVW2-
Red-Yellow DAEYANG 252~308
SUNGSHIN 106.2~130
MH052FWEA
DAEYANG 164.7~201.3
MH026FKEA SHIBAURA 214.4~290.2
Yellow-Red
MH035FKEA NEW MOTECH 160.7~217.3
MH030FMEA Sub
*White-Blue MH035FMEA NEW MOTECH 110.5~149.5
MH052FMEA
MH023FEEA
MH026FEEA SINYA 122.4~165.6
*White-Yellow MH035FEEA
MH052FEEA SINYA 50.3~68.1
Yellow-Red MH052FDEA OYANG 81.9~100.1
*White wire is not short with Red wire.

Abnormal , 0...open or short

Samsung Electronics 12-12

Fault Diagnosis of Major Parts(cont.)
Preparation : multimeter (AC voltage, DC voltage, Resistance)

Part Diagnosis

Measure the resistance between terminals of the Motor connector housing

Normal Terminals(wire color) Resistance[] Remark

Red-Blue 95~105 Main 1
Outdoor Fan Motor Yellow-Blue 95~105 Main 2
Blue-White(run capa line) 60~75 Sub
Red-White Blue(run capa line) 0~1 Thermal fuse

Abnormal , 0...open or short

Measure the resistance between terminals of the Motor connector housing
Outdoor unit EEV
Normal 40-50 Orange-Gray, Red-Gray, Yellow-Gray, Black-Gray
Stepping motor
Abnormal , 0...open or short
Measure the resistance between terminals
Crank case heater Normal 1.1-1.3K
Abnormal , 0...open or short
Measure the resistance between terminals of the Motor connector housing

Normal Motor Resistance[] Terminals(wire color)

Indoor unit step motor
Flap 280~320 Red-Yellow, Red-Orange,
Flap, Front panel
Front panel 110~130 Red-Blue, Red-Pink

Abnormal , 0...open or short

12-13 Samsung Electronics